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4.0 years

0 Lacs

Gurugram, Haryana, India

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Job Type Full-time Description Why Birdeye? Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive. At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. Responsibilities Develop new user-facing features Gain feedback continuously from users, customers, and colleagues Write reusable code and libraries (with matching documentation) to a standard which makes it quick and easy to maintain the code in the future Optimize application for maximum speed and scalability Collaborate with other team members and stakeholders Requirements Hands-on experience in Javascript, HTML, CSS. Hands-on experience in React JS & Redux , Web pack, ES6. Good understanding of asynchronous request handling, partial page updates, and AJAX Knowledge in Node JS Proficient understanding of code versioning tools 4 years or more total experience Why You'll Join Us: At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We don't just set goals – we surpass them. We're a team of doers who roll up our sleeves and get the job done, delivering on our promises with unwavering dedication. Working here means embracing a culture of action and accountability, where every person is empowered to make an impact. We don't just talk about making a difference – we make it happen. Show more Show less

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2.0 - 7.0 years

0 Lacs

Gurugram, Haryana, India

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Job Type Full-time Description Title: Customer Success Manager (Retention and Growth) Location: Remote Working Hours: 3.30 AM to 12:30 PM (IST) Why Birdeye? Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive. At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. What You’ll Do Birdeye is looking for a Customer Success Manager for Retention and Growth with a passion for relationship management. The successful candidate will nurture and manage accounts to maintain a healthy life-cycle, while ensuring and allowing customers to see the benefits of Birdeye’s new platform and renew. This role is vital and hands-on role, where you will work hand- in-hand with customers to help improve their online reputation. Responsibilities Responsible for renewals of Birdeye’s clients Monitor and analyze account health to identify churn risk Win back clients who have requested a cancellation Utilize your creativity to refine and innovate processes to improve Customer Success Leverage your sales skills to reinforce the value proposition of BirdEye Be the point of escalation for clients and salespeople to ensure client satisfaction Develop methods for managing customer satisfaction Leverage research and understand of our clients industries to create tailor-made solutions Handle some financial and billing issues for Birdeye clients Additional assigned projects as assigned Requirements 2-7 years of experience in a customer facing support/success/account management/retention role. Customer experience champion. Strong oral and written communication skills. Consultative approach to account management. Deep customer empathy. Understanding of SMB space, particularly in the specified vertical. Exceptional Saas product knowledge. Ability to effectively manage delicate customer situations Organized and reliable - Able to work as a team with little direction when necessary Knowledge of Sales force CRM a plus. Bachelor’s degree preferred. Why You'll Join Us: At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We don't just set goals – we surpass them. We're a team of doers who roll up our sleeves and get the job done, delivering on our promises with unwavering dedication. Working here means embracing a culture of action and accountability, where every person is empowered to make an impact. We don't just talk about making a difference – we make it happen. Show more Show less

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8.0 years

0 Lacs

Gurugram, Haryana, India

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Job Type Full-time Description Why Birdeye? Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive. At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. About the Job: The Technical Support Team Lead is responsible for leading and managing the Technical Support Team for the assigned segment. The Team Lead works with the CSMs, Engineering, Enablement, and Implementation team. The Team Lead will be supporting the Tech Support Manager to help manage the team of 7-11 Support Engineers, coordinate activities to help resolve the issues of our customers and work towards upskilling and developing the team that can contribute to enhance the customer experience of Birdeye customers. Responsibilities: Managing the day-to-day activities of the team. Maintaining the team schedule and calendar and coordinating all training activities for the team members. Helps resolve product issues or unresolved technical problems that the Support Engineer is not able to resolve or have been escalated to management. Manages and plans staff levels and schedules to ensure adequate customer support coverage. Ensures training programs, tools, and materials are assigned and maintained. Trains, coaches, and evaluates the Tech Team and their activities to ensure best-in-class Tech Support. Coaches and provides detailed guidance to team members. Reviews the performance of team members for quality and works to ensure team members provide excellent troubleshooting and customer service. Interacts and communicates effectively with internal groups including CSMs, Onboarding and Products as well as external clients. Coordinates technical support requests with Onboarding, Products, and customers. Ensures compliance with SOPs by team members. Coordinates product training for theTech Support teams. Coordinates with cross-functional teams such as Onboarding, Product and Engineering to identify any product issues that may be there and enhance product experience of our customers. Attends and contributes to customer, and company meetings. Participates in technical training, All Hands, Stand Ups, Internal as well as Business Reviews with the clients. Assists senior management with the development of result-oriented Technical Support and Operations strategies. Develops and maintains a productive work team by training personnel, auditing, and managing performance. Second-in-command to the manager and provides leadership coverage to the teams with integrity, ethical business practices, and in accordance with Birdeye’s policies, procedures, and practices. Customarily and regularly directs the work of 7 or more full-time employees or their equivalent. Makes suggestions and recommendations for these employees regarding performance, including hiring, transfer, advancement, and termination. Manages daily operations to meet department and company objectives. Works with minimum supervision and makes independent judgments. Flexible to meet the changing needs of the business and willingness to take on new responsibilities and assignments. Initiates, establishes and maintains highly effective relationships with internal and external business contacts of various cultures, and at all levels. Extremely dependable and trustworthy. Demonstrates knowledge, experience and understanding of critical job functions of the team. Assists management with development of results-oriented strategies. Regular attendance at work is an essential part of the job. Requirements Extensive experience 8+ years in customer service and technical support leading/ guiding teams Profound knowledge in SQL, analyzing and interpreting technical content and troubleshooting/ debugging Strong project management and time management skills. Excellent interpersonal and presentation skills. Able to communicate with people at all levels. Professional verbal and written communication skills in English First leadership experience would be helpful. Flexible to meet the changing needs of the business and ability to take on new responsibilities and assignments; ability to deal with multiple priorities in a fast-paced, deadline-oriented environment. PC experience in a Microsoft Windows environment, proficient with internet e-mail, Microso Word, Excel, PowerPoint, Outlook, and other software. Experience with SaaS based companies will be an advantage Why You’ll Join Us At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We don't just set goals – we surpass them. We're a team of doers who roll up our sleeves and get the job done, delivering on our promises with unwavering dedication. Working here means embracing a culture of action and accountability, where every person is empowered to make an impact. We don't just talk about making a difference – we make it happen. Show more Show less

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3.0 years

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Gurugram, Haryana, India

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Job Type Full-time Description Why BirdEye? Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive. At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. In this role of Salesforce Developer ,Job responsibilities include but are not limited to: Develop and maintain advanced Salesforce functionalities, customizations, and integrations to meet business requirements Creating custom solutions by designing and developing Salesforce applications. Ability to adapt to a high-paced, high-volume environment with shifting priorities while multitasking and performing effectively under pressure. Identify and troubleshoot issues related to Salesforce integrations and applications. Participate in code reviews to ensure that the best practices for the existing and new Salesforce solutions are implemented. Stay updated with new Salesforce features & functionalities and recommend best practices to enhance the existing Salesforce implementations. Stay up-to-date with Salesforce releases, features, and best practices, and provide recommendations for continuous improvement Builds a trusting relationship with business stakeholders and leads them to adoption of the best solution with exceptional communication skills Provide system administration support of internal and customer-facing Salesforce environment, especially related to customized applications, user permissions, security settings, custom objects and workflow Supply expertise in advanced Apex programming concepts including common design patterns, governor limit management techniques, bulk patterns, efficient and reliable trigger handling, and asynchronous operations Engage in code and technical design reviews of solution implementations to ensure code quality and best practices are maintenance Demonstrating Exceptional analytical, troubleshooting, and problem-solving expertise in the Salesforce Platform Provide Tier 2 and Tier 2 support for complex issues and escalations related to the Salesforce platform covering both Sales and Service cloud Diagnose and resolve technical issues, including but not limited to configuration, customization, integration, and data integrity Requirements Job Skills & Qualifications Required: CPQ Experience is Preferred but not required. Bachelor’s Degree in Computer Engineering, Computer Science or related field (or equivalent in experience) Minimum work experience: 3 years of software development and 4 years of Salesforce application development Bachelor’s Degree in Computer Engineering, Computer Science or related field (or equivalent in experience) 3+ years of hands-on Salesforce experience with evidence of exceptional ability Experience configuring and developing custom Apex/ Lightning code in the areas of Service Cloud, Sales Cloud, Workflows, Mobile, Single Sign On, API’s, Marketo and integration to enterprise systems. Ability to communicate technical concepts effectively to both technical and non- technical stakeholders Extensive experience developing Apex classes, Apex triggers, VisualForce pages and controllers,JavaScript, JQuery, web services leveraging the Salesforce API in REST, SOAP and Data Management (SQL, XML, JSON) knowledge. Experience with a complete software development life cycle Experience developing with Lightning, OR an SPA framework such as React, Angular, or Knockout. Experience on an Agile Scrum project delivered under Continuous Delivery / DevOps is preferred Why You'll Join Us: At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We don't just set goals – we surpass them. We're a team of doers who roll up our sleeves and get the job done, delivering on our promises with unwavering dedication. Working here means embracing a culture of action and accountability, where every person is empowered to make an impact. We don't just talk about making a difference – we make it happen. Show more Show less

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0 years

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Tamil Nadu

On-site

Responsible for creation, maintenance, and management of Machine Readable Cataloging Records (MARC), focusing on metadata and quality, to support customers of eBooks, journals, videos, music, primary sources, and other content across the company. About You – experience, education, skills, and accomplishments Bachelor’s Degree and/or Master's Degree in Library Science or relevant subject What will you be doing in this role? Catalogue content to create MARC or other title records (copy cataloguing) and ensure appropriate subject classification for books and/or journals and videos. Use MARC rules, cataloguing rules, Library of Congress authority files, and Dewey Decimal System to create MARC records. Import records from various sources, following the rules of automated content ingestion, to maintain the catalogue. Use validation programs, following team documentation, in the quality assurance process. Assist in answering customer questions as needed. Develop an understanding of the products as well as the customers using those products and associated records. At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.

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0 years

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Gurugram, Haryana, India

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Job Type Full-time Description Why Birdeye? Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive. At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. What You'll Do Our engineering team works on challenging problems every day. We have a team culture that truly believes in constantly learning and improving, and our engineers are always encouraged to think big and experiment with new ideas. Our engineers are responsible for building polished products and writing high quality code by designing APIs and abstractions that are extensible and maintainable. Everyone on the engineering team has a huge impact on our product and our company. Responsibilities We’re looking for a seasoned Java developer who can build applications that can be used by millions of users. We are looking for a candidate who shares a passion for tackling complexity and building platforms that can scale through multiple orders of magnitude. We are focused on solving the hardest, most interesting challenges of developing software at scale without sacrificing stability, quality, velocity, or code health. Effective debugging of issues and associated fixing in a time-critical atmosphere Requirements B.Tech/M.Tech/MCA in Computer Science or a related field Strong analytical skills with good problem-solving and debugging abilities. Possess a sound understanding of data structures, algorithms, object-oriented design, and service-oriented architecture. Working knowledge of MySQL Experience building web applications. Exposure to and knowledge of software release management techniques including continuous integration and delivery. Very strong coding skills with a passion for writing clean code, using software development best practices, design patterns, and Junit test cases. Why You'll Join Us: At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We don't just set goals – we surpass them. We're a team of doers who roll up our sleeves and get the job done, delivering on our promises with unwavering dedication. Working here means embracing a culture of action and accountability, where every person is empowered to make an impact. We don't just talk about making a difference – we make it happen. Show more Show less

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0 years

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Tamil Nadu, India

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Responsible for creation, maintenance, and management of Machine Readable Cataloging Records (MARC), focusing on metadata and quality, to support customers of eBooks, journals, videos, music, primary sources, and other content across the company. About You – Experience, Education, Skills, And Accomplishments Bachelor’s Degree and/or Master's Degree in Library Science or relevant subject What will you be doing in this role? Catalogue content to create MARC or other title records (copy cataloguing) and ensure appropriate subject classification for books and/or journals and videos. Use MARC rules, cataloguing rules, Library of Congress authority files, and Dewey Decimal System to create MARC records. Import records from various sources, following the rules of automated content ingestion, to maintain the catalogue. Use validation programs, following team documentation, in the quality assurance process. Assist in answering customer questions as needed. Develop an understanding of the products as well as the customers using those products and associated records. At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations. Show more Show less

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0 years

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Kolkata, West Bengal, India

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Company Description: Aditya Academy Group of Schools proudly serves as a prestigious CBSE school committed to nurturing young minds into future leaders. As the leading CBSE schools in Kolkata, Aditya Academy Group of Schools plays an important role in nurturing future citizens with unwavering dedication. Aligned as a CBSE-affiliated institution, we prioritize every child’s well-being. From their physical health to the cultivation of values, our approach is comprehensive and all-encompassing, fostering their holistic growth. Empowered by a holistic education program that seamlessly interweaves academic excellence and character enhancement, we equip students for a future resplendent with promise. Choosing Aditya Academy Group of Schools means embracing a respected legacy, a far-reaching network, and a supportive environment, ensuring that each student’s journey is tailored for excellence. About the Role : We are seeking a knowledgeable and passionate Librarian to join our team and support our mission of providing access to information, learning resources, and a welcoming space for our community. This role is ideal for someone who thrives in an organized, service-oriented environment and is excited about supporting lifelong learning and literacy. Key Responsibilities : Manage the day-to-day operations of the library, including circulation, cataloging, and reference services. Assist patrons in locating materials and using library resources, including digital tools and databases. Develop and maintain collections, including selecting, acquiring, organizing, and weeding materials. Plan and lead programs and events such as book clubs, educational workshops, and community outreach. Ensure the library remains an inclusive, respectful, and safe space for all patrons. Maintain accurate records and statistics and generate reports as required. Stay current with trends in library science, technology, and best practices. Qualifications : Bachelor’s or Master’s degree in Library Science (MLS or MLIS) from an ALA-accredited program (or equivalent experience). Experience working in a public, academic, or school library setting is preferred. Strong knowledge of library systems, digital resources, and cataloging standards (e.g., MARC, Dewey Decimal, LCSH). Excellent interpersonal, communication, and organizational skills. Proficiency with library software (e.g., Koha, Sierra, Evergreen) and common digital tools. Commitment to diversity, equity, inclusion, and accessibility. Why Join Us? Collaborative and supportive team environment Opportunities for professional development and continuing education Flexible scheduling and hybrid options (if applicable) Meaningful work that makes a direct impact on the community 💼 To Apply: Please submit your resume and a short cover letter explaining your interest in the role via LinkedIn or to mayurika.bose@adityagroupindia.org Show more Show less

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5.0 years

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Pune, Maharashtra, India

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Jeeva.ai is Hiring : Senior Software Engineer(React) On-site | Kharadi, Pune Timings : 6 :30 PM - 3 :30 AM IST Job Description Experience : 5+ years of experience as a Software Development Engineer with a strong background in React. Develop and maintain modern, responsive web applications using React.js and related technologies. Build reusable components and front-end libraries for future use. Translate UI/UX designs and wireframes into high-quality code. Optimize components for maximum performance across a wide range of web-capable devices and browsers. Integrate front-end logic with APIs and backend systems. Participate in code reviews and ensure adherence to best Stay updated on the latest front-end trends, tools, and best practices. AI and GPTs : Competent in applying AI technologies, particularly in using GPT models for natural language processing, automation and creating intelligent systems. Impact-Driven : You've built and shipped products that users love and have seen the impact of your work at scale. Ownership : You take pride in owning projects from start to finish and are comfortable wearing multiple hats to get the job done. Curious Learner : You stay ahead of the curve, eager to explore and implement the latest technologies, particularly in AI. Collaborative Spirit : You thrive in a team environment and can work effectively with both technical and non-technical stakeholder. Ambitious : You have a hunger for success and are eager to contribute to a fast-growing company with big goals. About Jeeva.ai Jeeva.ai is transforming the future of work by building AI employees that automate manual tasks, starting with AI Sales Reps. Our vision is clear : "Anything that doesn't require deep human connection can be automated & done better, faster & cheaper with AI." We've developed AI-driven SDRs that generate 3x more pipeline than traditional methods at a fraction of the cost. As a dynamic startup we are backed by Alt Capital (founded by Jack Altman & Sam Altman), Marc Benioff (CEO Salesforce), Gokul (Board Coinbase), Bonfire (investors in ChowNow), Techtsars (investors in Uber), Sapphire (investors in LinkedIn) with $3.2M ARR in just 6 months after launch, we're not just growing - we're thriving and making a significant impact in the world of artificial intelligence. (ref:hirist.tech) Show more Show less

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5.0 years

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Pune, Maharashtra, India

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This is an incredible opportunity to be part of a company that has been at the forefront of AI and high-performance data storage innovation for over two decades. DataDirect Networks (DDN) is a global market leader renowned for powering many of the world's most demanding AI data centers, in industries ranging from life sciences and healthcare to financial services, autonomous cars, Government, academia, research and manufacturing. "DDN's A3I solutions are transforming the landscape of AI infrastructure." – IDC “The real differentiator is DDN. I never hesitate to recommend DDN. DDN is the de facto name for AI Storage in high performance environments” - Marc Hamilton, VP, Solutions Architecture & Engineering | NVIDIA DDN is the global leader in AI and multi-cloud data management at scale. Our cutting-edge data intelligence platform is designed to accelerate AI workloads, enabling organizations to extract maximum value from their data. With a proven track record of performance, reliability, and scalability, DDN empowers businesses to tackle the most challenging AI and data-intensive workloads with confidence. Our success is driven by our unwavering commitment to innovation, customer-centricity, and a team of passionate professionals who bring their expertise and dedication to every project. This is a chance to make a significant impact at a company that is shaping the future of AI and data management. Our commitment to innovation, customer success, and market leadership makes this an exciting and rewarding role for a driven professional looking to make a lasting impact in the world of AI and data storage. Job Description Job Description Location: Pune, India About The Role We are looking for a Senior DevOps Engineer to join our high-impact team in Pune, India. You will lead the design and implementation of scalable, secure, and highly available infrastructure across both cloud and on-premise environments. This role demands a deep understanding of Linux systems, infrastructure automation, and performance tuning, especially in high-performance computing (HPC) setups. As a technical leader, you’ll collaborate closely with development, QA, and operations teams to drive DevOps best practices, tool adoption, and overall infrastructure reliability. Key Responsibilities Design, build, and maintain Linux-based infrastructure across cloud (primarily AWS) and physical data centers. Implement and manage Infrastructure as Code (IaC) using tools such as CloudFormation, Terraform, Ansible, and Chef. Develop and manage CI/CD pipelines using Jenkins, Git, and Gerrit to support continuous delivery. Automate provisioning, configuration, and software deployments with Bash, Python, Ansible, etc. Set up and manage monitoring/logging systems like Prometheus, Grafana, and ELK stack. Optimize system performance and troubleshoot critical infrastructure issues related to networking, filesystems, and services. Configure and maintain storage and filesystems including ext4, xfs, LVM, NFS, iSCSI, and potentially Lustre. Manage PXE boot infrastructure using Cobbler/Kickstart, and create/maintain custom ISO images. Implement infrastructure security best practices, including IAM, encryption, and firewall policies. Act as a DevOps thought leader, mentor junior engineers, and recommend tooling and process improvements. Maintain clear and concise documentation of systems, processes, and best practices. Collaborate with cross-functional teams to ensure reliable and scalable application delivery. Required Skills & Experience 5+ years of experience in DevOps, SRE, or Infrastructure Engineering. Deep expertise in Linux system administration, especially around storage, networking, and process control. Strong proficiency in scripting (e.g., Bash, Python) and configuration management tools (Chef, Ansible). Proven experience in managing on-premise data center infrastructure, including provisioning and PXE boot tools. Familiar with CI/CD systems, Agile workflows, and Git-based source control (Gerrit/GitHub). Experience with cloud services, preferably AWS, and hybrid cloud models. Knowledge of virtualization (e.g., KVM, Vagrant) and containerization (Docker, Podman, Kubernetes). Excellent communication, collaboration, and documentation skills. Nice to Have Hands-on with Lustre or other distributed/parallel filesystems. Experience in HPC (High-Performance Computing) environments. Familiarity with Kubernetes deployments in hybrid clusters. DDN DataDirect Networks (DDN) is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, transgender, sex stereotyping, sexual orientation, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Show more Show less

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3.0 years

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Bengaluru, Karnataka, India

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Who We Are Fossil Group is a global retailer specializing in the design, innovation and marketing of fashion lifestyle and accessory products. At the heart of Fossil Group's vision is a commitment to fostering creativity and delivering the best in design through its three core businesses: the Fossil brand; the Skagen brand; and a multi-brand watch portfolio business. This portfolio includes Armani Exchange, Diesel, DKNY, Emporio Armani, Kate Spade, Marc by Marc Jacobs, Michael Kors, Michele, Relic, Tory Burch and Zodiac. Fossil Group is constantly developing its businesses through core competencies in innovative branding, world-class design and dynamic global distribution. Make An Impact Job Title: Assistant Manager, Social Media Location: India Reports To: Senior Brand Manager Department: Marketing Employment Type: Full-Time Job Summary: We are seeking a creative, analytical, and detail-oriented Assistant Manager, Social Media to support the execution of our social media strategy for Fossil Brand. This role will assist in managing daily social media activities, content creation, campaign planning, performance tracking, and community engagement to drive brand awareness, engagement, and growth across all platforms. Key Responsibilities:  Assist in developing and implementing the social media strategy to align with overall marketing goals  Manage daily posting, scheduling, and content planning across all major social media platforms (e.g., Instagram, Facebook, LinkedIn, YouTube)  Coordinate with design, content, and marketing teams to create engaging text, image, and video content  Monitor social media channels for trends, engagement opportunities, and feedback  Supervise the social media agency  Respond to comments and messages in a timely and professional manner  Analyze performance metrics and generate reports to assess the effectiveness of campaigns and content  Support paid social media campaigns, including setup, monitoring, and reporting  Assist in influencer collaborations and partnerships  Stay updated on the latest social media trends, tools, best practices, and platform updates  Liaise with internal departments, external vendors and partners. Should be a team player and excel in building a good rapport within as well as outside the organization. Must be able to deal with regional and global teams as per protocol for various day to day plans & reports Qualifications:  Master’s degree in Marketing, Communications, Media Studies, or a related field  Minimum 3 years of experience in social media management or digital marketing  Strong understanding of all major social media platforms and analytics tools (e.g., Meta Business Suite, Google Analytics, Hootsuite, Sprout Social)  Excellent written and verbal communication skills  Creative mindset with the ability to craft compelling content  Experience with content creation tools (e.g., Canva, Adobe Creative Suite) is a plus  Previous experience in brand building or working with influencers  Ability to manage multiple tasks and projects in a fast-paced environment Job Location Bangalore Requisition ID 17758BR Show more Show less

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5.0 years

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Bengaluru, Karnataka, India

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Who We Are Fossil Group is a global retailer specializing in the design, innovation and marketing of fashion lifestyle and accessory products. At the heart of Fossil Group's vision is a commitment to fostering creativity and delivering the best in design through its three core businesses: the Fossil brand; the Skagen brand; and a multi-brand watch portfolio business. This portfolio includes Armani Exchange, Diesel, DKNY, Emporio Armani, Kate Spade, Marc by Marc Jacobs, Michael Kors, Michele, Relic, Tory Burch and Zodiac. Fossil Group is constantly developing its businesses through core competencies in innovative branding, world-class design and dynamic global distribution. Make An Impact We are looking for a results-driven and data-savvy Assistant Manager – Digital Marketing to plan, implement, and manage our e-commerce marketing strategy. In this role, you will develop innovative digital advertising campaigns to drive awareness, conversions, and sales across leading e-commerce platforms. The ideal candidate will collaborate with cross-functional teams, optimize ROI, and ensure Fossil stays at the forefront of e-commerce advertising trends. Key Responsibilities: E-commerce Marketing Strategy: Act as the single point of contact for all marketing activities related to selected e-commerce platforms, ensuring maximum ROI on ad spends. Advertising Campaigns: Develop advertising plans tailored to campaign objectives (awareness/acquisition), leveraging data insights to select the right advertising properties. Keyword Optimization: Strategize and evaluate keyword campaigns for all brands, defining clear KPIs and tracking progress effectively. Cross-functional Collaboration: Work with the Digital Sales Team to align stock availability and ROI targets with marketing decisions. Coordinate with the in-country Brand Team to align brand priorities and secure creative approvals. Budget Management: Manage e-commerce advertising budgets, yearly marketing calendars, campaign strategies, and peak day action plans. Performance Tracking: Track, analyze, and report on campaign performance, providing actionable insights to improve outcomes. Industry Insights: Research and recommend new e-commerce advertising technologies and trends to keep Fossil ahead of the curve. Partner Sales Support: Directly or indirectly contribute to sales growth through effective advertising and marketing initiatives for e-commerce partners. Qualifications & Experience: Experience: 3–5 years of experience in Digital Marketing, with a strong focus on e-commerce advertising. Education: Postgraduate degree in Marketing or related fields, preferably from a premier institute. Skills & Competencies: Excellent communication and stakeholder management skills. Hands-on experience with e-commerce advertising tools and platforms, including Amazon Marketing Services (AMS) and Flipkart Brand Ads (preferred). Proven track record in B2C e-commerce or digital marketing for fashion/lifestyle brands, including experience managing digital marketing agencies. Strong analytical skills to evaluate campaign performance and derive actionable insights. Up-to-date knowledge of e-commerce marketing trends and advertising properties. Why Join Fossil India: Innovation & Growth: Join a dynamic team focused on process automation and continuous improvement. Global Exposure: Experience a global role interacting with international brands and licensing operations. Culture: Work in a collaborative environment that values diversity, creativity, and career development. Salary Type Monthly Job Location Bangalore Job Category Marketing Requisition ID 17756BR Show more Show less

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Summary The Sr. Technical Specialist will provide technical support, training, sales support, and marketing support for the industry leading structural analysis (FEA) software like MSC Nastran, MSC Apex, Marc, CAE Fatigue and Patran developed by the Design & Engineering business unit of Hexagon’s Manufacturing Intelligence division. Learn more at Multiphysics simulation software | Hexagon. The Sr. Technical Specialist position provides opportunities for exposure to a range of industrial applications, for developing skills in cutting edge engineering tools, to work alongside experienced mentors and to collaborate with other Hexagon departments, and thus offering aspiring engineers options to advance their careers into other functions like product management, software development, consulting, engineering solutions, marketing, etc. Job Responsibilities Provide product technical advice via email, web communications, and phone. Build and maintain a comprehensive technical knowledge base that serves as a key resource for customers and internal teams alike. Drive customer success by developing deep knowledge of software functions and partnering with Hexagon’s global product development and engineering teams. Document and report product issues, product limitations, and customer enhancement requests. Drive product evolution and quality by providing feedback and collaborating with other departments and stakeholders. Create and deliver training classes, technical seminars, and technical marketing material. Provide technical leadership in specialist area and promote industry best practices for Hexagon software. Support product sales teams by determining customer needs, developing solutions, demonstrating the value of Hexagon software, and representing Hexagon at technical events. Research latest industry trends, continuously improve technical skills, and share knowledge within the organization. Work effectively in a collaborative, multidisciplinary, global organization. Qualifications Minimum of a master’s degree in mechanical or aerospace engineering. 5+ years of recent professional experience in engineering using a commercial FEA software – Nastran, Optistruct, Abaqus, Ansys, Hypermesh, ANSA Proficiency with Hexagon software products desired – MSC Nastran, MSC Apex, Patran, Marc, Dytran Experience in linear, dynamics and nonlinear structural analysis Experience with advanced Nastran capabilities like rotordynamics, superelements, modules, nonlinear contact, and/or DMAP Experience with multiphysics (thermal, fluid-structure interaction or acoustic) analysis is a plus Good general knowledge of FE modeling workflows and CAE processes Experience with solving large models using HPC methods in the Linux environment Good knowledge of Windows and/or Linux systems with python programming skills Excellent presentation, written and verbal communication and interpersonal skills Availability to travel and conduct online training as required High motivation and ability to complete tasks independently Show more Show less

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15.0 years

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India

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This is an incredible opportunity to be part of a company that has been at the forefront of AI and high-performance data storage innovation for over two decades. DataDirect Networks (DDN) is a global market leader renowned for powering many of the world's most demanding AI data centers, in industries ranging from life sciences and healthcare to financial services, autonomous cars, Government, academia, research and manufacturing. "DDN's A3I solutions are transforming the landscape of AI infrastructure." – IDC “The real differentiator is DDN. I never hesitate to recommend DDN. DDN is the de facto name for AI Storage in high performance environments” - Marc Hamilton, VP, Solutions Architecture & Engineering | NVIDIA DDN is the global leader in AI and multi-cloud data management at scale. Our cutting-edge data intelligence platform is designed to accelerate AI workloads, enabling organizations to extract maximum value from their data. With a proven track record of performance, reliability, and scalability, DDN empowers businesses to tackle the most challenging AI and data-intensive workloads with confidence. Our success is driven by our unwavering commitment to innovation, customer-centricity, and a team of passionate professionals who bring their expertise and dedication to every project. This is a chance to make a significant impact at a company that is shaping the future of AI and data management. Our commitment to innovation, customer success, and market leadership makes this an exciting and rewarding role for a driven professional looking to make a lasting impact in the world of AI and data storage. Job Description As the Vice President, Sales - APAC at DDN Storage, you will be responsible for driving the growth and adoption of DDN Storage's industry-leading AI storage solutions across all of APAC, including NPCs and enterprise AI in all of APAC, but excluding Japan, China, and Taiwan. You will lead a high-performing sales team, develop, and execute strategic sales plans, and forge strong relationships with key customers and partners to accelerate the company's success in the rapidly evolving APAC landscape. Responsibilities Develop and execute a comprehensive sales strategy to drive the adoption of DDN Storage's AI storage solutions across APAC, leveraging the company's proven track record of powering the world's most demanding AI and HPC workloads. Build and lead a high-performing sales team, fostering a culture of excellence, innovation, and customer-centricity that aligns with DDN Storage's values and the unique needs of the APAC market. Forge strong partnerships with key APAC enterprises, research institutions, and technology partners, positioning DDN Storage as the go-to solution for their AI storage needs. Collaborate with cross-functional teams, including product management, marketing, and engineering, to ensure the development and delivery of cutting-edge AI storage solutions that meet the specific requirements and challenges of the APAC market. Drive revenue growth and market share expansion in the APAC AI storage space, consistently exceeding targets and setting new standards for success. Serve as a thought leader and evangelist for DDN Storage's AI storage solutions, participating in APAC industry events, conferences, and other forums to showcase the company's expertise and innovation. Provide strategic insights and market intelligence to inform product development, go-to-market strategies, and competitive positioning in the APAC AI storage landscape. Ensure the highest levels of customer satisfaction and success, working closely with the APAC customer support and professional services teams to deliver unparalleled value and localized support. Requirements 15+ years of experience in enterprise technology sales, with a proven track record of success in the APAC market, ideally with a focus on AI, HPC, or storage solutions. Deep understanding of the APAC AI market, including key trends, challenges, and opportunities, and how DDN Storage's solutions uniquely address these factors. Proven ability to lead and scale high-performing sales teams across multiple APAC countries, with a focus on mentoring, coaching, and driving a culture of excellence and continuous improvement. Exceptional strategic thinking and execution skills, with the ability to develop and implement winning sales strategies that account for the diverse needs and dynamics of the APAC market. Strong relationships with key APAC enterprises, research institutions, and technology partners, with the ability to leverage these connections to drive business growth. Excellent communication and presentation skills, with the ability to articulate complex technical concepts and value propositions to both technical and non-technical audiences across different APAC cultures and languages. Proven track record of driving significant revenue growth and market share expansion in the APAC enterprise technology space, with a focus on AI, HPC, or storage solutions. Bachelor's degree in a relevant field (e.g., Business, Computer Science, Engineering) required; MBA or other advanced degree preferred. Fluency in multiple APAC languages is a significant plus. As the Vice President of APAC Sales at DDN Storage, you will have the opportunity to make a significant impact on the future of AI across one of the world's most dynamic and innovative regions. You will be joining a company with a long-standing history of leadership in the high-performance storage industry, and a deep commitment to supporting the unique needs of APAC customers and partners. If you are a visionary sales leader with a passion for driving transformative change and delivering unparalleled value to the APAC AI community, this is the role for you. DDN DataDirect Networks, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, transgender, sex stereotyping, sexual orientation, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Show more Show less

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About Us : We help people build and scale their online business. With an experience of working with 50+ clients globally, we master the art of building and scaling businesses for coaches, consultants, B2C and B2B business owners. Marc Solutions was founded by Aarthna Maheshwari with a clear mission: "To empower individuals and businesses to build and scale their online presence through the transformative power of social media ". With a deep understanding of the digital landscape and a passion for helping brands thrive, Aarthna created Marc Solutions as a full-service agency designed to meet the unique needs of modern entrepreneurs. Our journey began with the belief that every brand has a story to tell, and we are here to help amplify that story. Through a combination of Web Design, Social Media Management, Marketing, Copywriting, and Personal Branding, we provide tailored solutions that enable our clients to grow their businesses, engage with their audience, and achieve their goals. At Marc Solutions, we are not just a service provider – we are your partners in growth, dedicated to creating impactful digital strategies that deliver real results. Job Responsibilities : Identify and generate leads through networking, cold calling, and other business development strategies. Develop and maintain relationships with potential clients, understanding their needs and offering tailored solutions. Present and pitch our services effectively to decision-makers. Negotiate and close deals, ensuring a seamless transition to our service teams. Collaborate with internal teams to ensure client satisfaction and retention. Track and report on sales performance, adjusting strategies to meet targets. Who we are looking for: Proven experience in business development, sales, or a related field. Strong communication, negotiation, and presentation skills. Self-motivated, result-driven, and capable of working independently. Experience in Digital Marketing Sales is a plus. Ability to handle objections and close deals efficiently. Compensation: This is a 100% commission-based role—the more you sell, the more you earn! Commission Structure: Earn 15% of commission on each closed deal. No cap on earnings. Why Join Us? Flexible working hours and remote work opportunities. Work with a fast-growing company with a solid track record. Opportunity to grow into a leadership role. 🚀 If you're a go-getter who thrives in a performance-driven environment, apply now and let's grow together! Show more Show less

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3.0 - 4.0 years

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Gurugram, Haryana, India

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Job Type Full-time Description Why Birdeye? Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive. At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. Position Overview: We are seeking a talented Content Writer to join our team. The ideal candidate should have experience writing high-quality content for B2B SaaS companies in North America. The candidate will be responsible for creating compelling and informative content tailored to our target audience's needs. The candidate should have a strong understanding of SEO fundamentals and experience optimizing their content for searchability on search engines. The candidate will also be responsible for editing and proofreading content created by other writers. Experience working with freelance writers will be an asset. Key Responsibilities: Create high-quality and engaging content for B2B SaaS companies in North America, including blogs, whitepapers, case studies, eBooks, and more. Edit and proofread content created by other writers to ensure it meets the company's high standards for quality, tone, and style. Research to ensure that all content is informative and accurate and stays up-to-date within dustry trends and best practices. Develop a deep understanding of the target audience and create content that speaks directly to their needs and pain points. Optimize content for searchability on search engines using SEO best practices. Collaborate with internal teams, including the marketing team, to create content that aligns with the company's overall strategy and messaging. Manage and prioritize multiple projects simultaneously, ensuring that all deadlines are met. Requirements Bachelor's degree in English, Journalism, Communications, or a related field. At least 3-4 years of experience writing content for B2B SaaS companies in North America. Strong writing, editing, and proofreading skills, with the ability to create engaging and informative content that resonates with the target audience. Strong understanding of SEO best practices and the ability to optimize content for searchability on search engines. Excellent research skills, with the ability to conduct thorough research on a wide range of topics. Strong project management skills, with the ability to prioritize and manage multiple projects simultaneously. Ability to work collaboratively with internal teams and external partners. Familiarity with content management systems (CMS) such as WordPress. Excellent communication and interpersonal skills. If you are a talented Content Writer passionate about writing high-quality content that engages and informs readers, we encourage you to apply for this exciting opportunity. We offer a competitive salary, benefits package, and the opportunity to work with a dynamic and growing team. Show more Show less

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8.0 years

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Gurugram, Haryana, India

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Job Type Full-time Description About the Role This is a unique opportunity to join Birdeye’s founding Enterprise GTM team in India , where you will play a pivotal role in launching and scaling our presence in one of the world's fastest-growing markets. As an Enterprise Account Executive, you will bring the world’s leading AI-powered hyperlocal marketing and customer experience platform to India’s largest and most recognized brands — specifically targeting enterprises with 100+ physical locations. You’ll be empowered to operate with the autonomy of a startup builder while backed by the global scale, resources, and category leadership of Birdeye. If you are entrepreneurial, driven, and excited to shape how India’s biggest brands engage with customers in the AI era — we want to meet you. Why Birdeye? Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive. At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. What You'll Do As a Founding Enterprise Account Executive, you will be instrumental in defining and building Birdeye’s India Enterprise business. You will take our globally proven platform to market and help India’s top brands transform how they manage reputation, engage with customers, and drive hyperlocal marketing performance. Your responsibilities will include: Drive new business sales within Enterprise Accounts (100+ physical locations). Prospect and develop relationships with key stakeholders, including CMOs, CXOs, and digital leaders. Partner closely with your BDR counterpart to generate pipeline and maximize territory coverage. Navigate and manage complex sales cycles involving multiple decision-makers. Build and deliver customized product presentations and live demonstrations. Lead Proof of Concept initiatives to showcase Birdeye's unique value. Collaborate with Product and Customer Success teams to continuously enhance product adoption and onboarding. Maintain accurate pipeline, forecasting, and sales activity reporting in CRM. Operate with a strong sense of ownership, urgency, and entrepreneurship as part of the founding India team. Requirements What You'll Bring 8+ years of quota-carrying SaaS/technology sales experience, with success in complex, enterprise sales cycles. Experience selling SaaS solutions to senior marketing and CX leaders (CMO, Head of Digital, CXO). Track record of new business generation and closing deals in enterprise or multi-location environments. Proven ability to build trust and relationships at the executive level. Strong entrepreneurial spirit — excited by the opportunity to build a market and shape a GTM strategy. Bachelor’s degree required; continued education and sales training a plus. Why You’ll Join Us At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We don't just set goals – we surpass them. This role offers a rare opportunity to help launch and build Birdeye’s India enterprise business from the ground up , with the backing of a global category leader and the freedom to make a real impact. You’ll have the autonomy, trust, and resources to bring the world’s most advanced AI-powered hyperlocal marketing platform to some of India’s biggest and most exciting brands. Working at Birdeye means embracing a culture of action, accountability, and ownership — where every team member is empowered to make an impact. If you're passionate about technology, excited to be part of a market-defining AI company , and ready to help shape the future of hyperlocal marketing in India — we'd love to connect. Show more Show less

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2.0 years

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Gurugram, Haryana, India

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Job Type Full-time Description Why Birdeye? Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive. At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. What You'll Do? Implementation is part of Customer Success and in this role, you are responsible for the successful onboarding of Birdeye mid market clients. As the clients technical contact and often the first touchpoint of the Customer Success Team, you will play a critical role in ensuring a world-class onboarding experience, driving product adoption with new & current customers, business value and overall customer satisfaction during the onboarding period. You will utilize superior customer success skills, expert platform knowledge as well as reputation management best practices in order to provide consultative advice to customers so they can optimize the capabilities of the Birdeye platform. Shift Timings – 7:30 PM – 4:30 AM IST Responsibilities Manage entire onboarding process, from initial kick off to final implementation review meeting Drive user and product adoption of all purchased features Identify upsell opportunities in order to grow accounts Develop strong relationships with customers and internal cross-functional teams (product, sales, support, etc.) Coordinate with client's IT department to ensure all automation and integrations are complete Follow up on client requests and ensure the client is informed along the way Weekly sync-up with clients on onboarding progress Ability to understand new features and train clients accordingly Quarterly Business Reviews with clients which also includes creating the review presentation Dive head-first into integration issues, information mapping, or other technical issues Run Database Queries for additional reporting needs Requirements Bachelor’s degree 3-5 or more years of experience in a customer facing support or success role, with 2+ years of direct experience onboarding customers to a SaaS platform Excellent oral and written communication skills Self-starter who takes initiative and has experience working in mid-size to enterprise teams You have Project Management background and have experience troubleshooting software Attention to detail, highly organized, and reliability are a must - able to work as a team with little direction when necessary Ability to effectively manage delicate customer situations Deep customer empathy Experience using a CRM (Salesforce) is a plus You have strong Excel & Presentation skills Why You'll Join Us: At Birdeye, we seek to innovate and to be the #1 product in our category, which means we continually raise the bar to deliver meaningful results for ourselves and our customers. Our quality is world-class. We deliver what we commit and roll up our prayers sleeves and get work done. Working at Birdeye means being part of a tight-knit community that helps you succeed and celebrates your wins! We find strength in diversity and inclusion, actively seek different points of view, and ask everyone to be their authentic self at all times. Show more Show less

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5.0 years

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Gurugram, Haryana, India

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Job Type Full-time Description Why Birdeye? Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive. At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. Requirements Experience: 5+ Years Skills required : Past experience in building large-scale and complex web scrapers. Good understanding of web crawling strategies & experience with reverse engineering web applications will be advantageous Expertise in Rest API design and development. Strong understanding of web technologies and protocols such as HTML, CSS, and HTTP. Strong proficiency with JavaScript. Strong Knowledge of Node.js and frameworks available for it (like Express) Experience working with databases and data management tools such as MySQL, MongoDB, and Redis. Excellent problem-solving and analytical skills. Familiarity with cloud-based services such as AWS or Azure. Strong communication and leadership skills. Nice to have Experience With Puppeteer/Playwright Or Any Other Headless-browser Library Experience/Knowledge of Node.js child processes & multi-threading Experience with Kafka or similar Message Queue system Why You'll Join Us: At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We don't just set goals – we surpass them. We're a team of doers who roll up our sleeves and get the job done, delivering on our promises with unwavering dedication. Working here means embracing a culture of action and accountability, where every person is empowered to make an impact. We don't just talk about making a difference – we make it happen. Show more Show less

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5.0 years

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Pune, Maharashtra, India

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This is an incredible opportunity to be part of a company that has been at the forefront of AI and high-performance data storage innovation for over two decades. DataDirect Networks (DDN) is a global market leader renowned for powering many of the world's most demanding AI data centers, in industries ranging from life sciences and healthcare to financial services, autonomous cars, Government, academia, research and manufacturing. "DDN's A3I solutions are transforming the landscape of AI infrastructure." – IDC “The real differentiator is DDN. I never hesitate to recommend DDN. DDN is the de facto name for AI Storage in high performance environments” - Marc Hamilton, VP, Solutions Architecture & Engineering | NVIDIA DDN is the global leader in AI and multi-cloud data management at scale. Our cutting-edge data intelligence platform is designed to accelerate AI workloads, enabling organizations to extract maximum value from their data. With a proven track record of performance, reliability, and scalability, DDN empowers businesses to tackle the most challenging AI and data-intensive workloads with confidence. Our success is driven by our unwavering commitment to innovation, customer-centricity, and a team of passionate professionals who bring their expertise and dedication to every project. This is a chance to make a significant impact at a company that is shaping the future of AI and data management. Our commitment to innovation, customer success, and market leadership makes this an exciting and rewarding role for a driven professional looking to make a lasting impact in the world of AI and data storage. Job Description Job Summary: We are looking for a Lead Quality Assurance (QA) Engineer to work on validation of high-performance storage solutions for HPC and AI markets. The ideal candidate will have experience designing, implementing, debugging and running both automated and manual software-based tests in a Linux environment, using shell tools and scripts. Responsibilities for this role include but are not limited to : Design and develop both automated and manual test cases to validate product features Run automated and manual tests as needed to validate product defect fixes and functionality Work with the Engineering manager and a geographically distributed team to understand product requirements and features Triage test failures on a daily basis Contribute to QA reports and provide input on release metrics Contribute to and validate product documentation Qualifications BS/MS in Computer Science, Computer Engineering or equivalent degree/experience. 5+ years of component and system-level test experience 5+ years of experience working in Linux environments with shell script languages; experience with bash is highly desirable, Python experience is a plus 3+ years of experience working with enterprise-class or HPC storage systems and/or distributed systems Attention to detail and commitment to high quality/error free deliverables. Strong team player with good communication skills and should be self-starter Excellent time management skills, with the ability to independently prioritize, multitask, and work under deadlines in a fast paced environment Knowledge of Parallel File Systems, in particular Lustre, is highly preferred. Experience with git, JIRA, Jenkins and gerrit preferred DDN DataDirect Networks (DDN) is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, transgender, sex stereotyping, sexual orientation, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Show more Show less

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8.0 years

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Pune, Maharashtra, India

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This is an incredible opportunity to be part of a company that has been at the forefront of AI and high-performance data storage innovation for over two decades. DataDirect Networks (DDN) is a global market leader renowned for powering many of the world's most demanding AI data centers, in industries ranging from life sciences and healthcare to financial services, autonomous cars, Government, academia, research and manufacturing. "DDN's A3I solutions are transforming the landscape of AI infrastructure." – IDC “The real differentiator is DDN. I never hesitate to recommend DDN. DDN is the de facto name for AI Storage in high performance environments” - Marc Hamilton, VP, Solutions Architecture & Engineering | NVIDIA DDN is the global leader in AI and multi-cloud data management at scale. Our cutting-edge data intelligence platform is designed to accelerate AI workloads, enabling organizations to extract maximum value from their data. With a proven track record of performance, reliability, and scalability, DDN empowers businesses to tackle the most challenging AI and data-intensive workloads with confidence. Our success is driven by our unwavering commitment to innovation, customer-centricity, and a team of passionate professionals who bring their expertise and dedication to every project. This is a chance to make a significant impact at a company that is shaping the future of AI and data management. Our commitment to innovation, customer success, and market leadership makes this an exciting and rewarding role for a driven professional looking to make a lasting impact in the world of AI and data storage. Job Description As a Staff Software Engineer - AI In-Market Engineering , you’ll be the final escalation point for the most complex and critical issues affecting enterprise and hyperscale environments. This hands-on role is ideal for a deep technical expert who thrives under pressure and has a passion for solving distributed system challenges at scale. You’ll collaborate with Engineering, Product Management, and Field teams to drive root cause resolutions, define architectural best practices, and continuously improve product resiliency. Leveraging AI tools and automation, you’ll reduce time-to-resolution, streamline diagnostics, and elevate the support experience for strategic customers. Key Responsibilities Technical Expertise & Escalation Leadership Own critical customer case escalations end-to-end, including deep root cause analysis and mitigation strategies. Act as the highest technical escalation point for Infinia support incidents — especially in production-impacting scenarios. Lead war rooms, live incident bridges, and cross-functional response efforts with Engineering, QA, and Field teams. Utilize AI-powered debugging, log analysis, and system pattern recognition tools to accelerate resolution. Product Knowledge & Value Creation Become a subject-matter expert on Infinia internals: metadata handling, storage fabric interfaces, performance tuning, AI integration, etc. Reproduce complex customer issues and propose product improvements or workarounds. Author and maintain detailed runbooks, performance tuning guides, and RCA documentation. Feed real-world support insights back into the development cycle to improve reliability and diagnostics. Customer Engagement & Business Enablement Partner with Field CTOs, Solutions Architects, and Sales Engineers to ensure customer success. Translate technical issues into executive-ready summaries and business impact statements. Participate in post-mortems and executive briefings for strategic accounts. Drive adoption of observability, automation, and self-healing support mechanisms using AI/ML tools. Required Qualifications 8+ years in enterprise storage, distributed systems, or cloud infrastructure support/engineering. Deep understanding of file systems (POSIX, NFS, S3), storage performance, and Linux kernel internals. Proven debugging skills at system/protocol/app levels (e.g., strace, tcpdump, perf). Hands-on experience with AI/ML data pipelines, container orchestration (Kubernetes), and GPU-based architectures. Exposure to RDMA, NVMe-oF, or high-performance networking stacks. Exceptional communication and executive reporting skills. Experience using AI tools (e.g., log pattern analysis, LLM-based summarization, automated RCA tooling) to accelerate diagnostics and reduce MTTR. Preferred Qualifications Experience with DDN, VAST, Weka, or similar scale-out file systems. Strong scripting/coding ability in Python, Bash, or Go. Familiarity with observability platforms: Prometheus, Grafana, ELK, OpenTelemetry. Knowledge of replication, consistency models, and data integrity mechanisms. Exposure to Sovereign AI, LLM model training environments, or autonomous system data architectures. This position requires participation in an on-call rotation to provide after-hours support as needed. Success Metrics – First 30 Days Technical Ramp-Up Complete Infinia training, labs, and architecture deep dives. Stand up a fully functioning Infinia test system. Shadow at least 5 complex escalations and participate in 2 customer calls. Operational Integration Lead one live incident response and deliver a full RCA within 48 hours. Propose 3+ enhancements to internal tools, AI/automation usage, or documentation. Establish key partnerships with Engineering and Field teams. Strategic Insight Deliver a written 30-day reflection with gaps and high-impact recommendations. Begin identifying patterns where AI or automation can reduce MTTR or improve proactive detection. Success Metrics – Beyond 30 Days MTTR on high-severity cases consistently below internal SLAs. Volume and quality of resolved L4 escalations. Strategic tooling or automation contributions adopted across the support org. Executive-ready RCAs that inform product improvement. High-impact engagements with strategic accounts (prevention, performance tuning, etc.) DDN DataDirect Networks (DDN) is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, transgender, sex stereotyping, sexual orientation, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Show more Show less

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2.0 years

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Pune, Maharashtra, India

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🚀 Jeeva.ai is Hiring: Business Development Executive(US Sales/SaaS Sales) 📍 On-site | Kharadi, Pune 🕕 Timings: 6:30 PM – 3:30 AM IST Job Description: Experience: 2+ years in a Sales Development or related role, with a proven track record of booking meetings and driving sales through multiple channels. Creative & Experimental: You enjoy testing new methods and are always looking for innovative ways to reach and engage potential customers. Persistent & Resilient: You’re not afraid of rejection and see it as an opportunity to refine your approach. Tech-Savvy: Familiar with LinkedIn automation tools, CRM systems, and email marketing platforms. Collaborative: You work well with others and can communicate effectively with both technical and non-technical teams Driven by Results: You thrive in a target-driven environment and are motivated by exceeding goals and metrics. Book Demos: Use creative experimentation across LinkedIn, email, calls, groups, influencers, and content to book demo calls for Jeeva.ai. Outreach Mastery: Leverage LinkedIn automation, revive closed-lost deals, and reach out to Slack groups, VC portfolio companies, and influencers to expand Jeeva.ai’s reach. Lead Generation: Identify, engage, and nurture leads using AI-powered tools, and convert them into demo meetings. Content and Thought Leadership: Collaborate on LinkedIn Thought Leadership posts, manage high-volume automated content postings, and drive user-generated content initiatives. Feedback and Relationship Building: Engage with current customers, gather feedback, and ensure they’re maximizing their use of Jeeva.ai, driving renewals and upsells. Drive Growth: Be a key player in helping us book meetings and maintain momentum in our sales pipeline. About Us: Jeeva.ai is transforming the future of work by building AI employees that automate manual tasks, starting with AI Sales Reps. Our vision is clear: "Anything that doesn’t require deep human connection can be automated & done better, faster & cheaper with AI." We’ve developed AI-driven SDRs that generate 3x more pipeline than traditional methods at a fraction of the cost. As a dynamic startup we are backed by Alt Capital (founded by Jack Altman & Sam Altman), Marc Benioff (CEO Salesforce), Gokul (Board Coinbase), Bonfire (investors in ChowNow), Techtsars (investors in Uber), Sapphire (investors in LinkedIn) with $3.2M ARR in just 6 months after launch, we’re not just growing - we’re thriving and making a significant impact in the world of artificial intelligence Interested candidates can share their resume on preeti.poonia@jeeva.ai Show more Show less

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2.0 years

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Pune, Maharashtra, India

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Please note: This is a WORK FROM OFFICE position in Kharadi, Pune. Timings: 6:30 PM - 3:30 AM (US shift) Minimum industry experience required - 2 years (preferably in SaaS/IT Sales) Job Description: Demand and Appointment Generation via Cold Calling, Email and LinkedIn: Generating appointments through cold calling as the primary outreach method and LinkedIn and Email’s as secondary. Meet and exceed monthly, quarterly, and yearly targets for meetings and lead generation. Consultative & Solutions-Oriented Approach: Take a consultative approach when reaching out to prospects, understanding their needs, and aligning Jeeva.ai’s value proposition to solve their pain points. Strong Communication Skills: Excellent verbal and written communication skills, with a positive attitude. Be the face of Jeeva.ai, pitch the value of our AI sales solution, and secure meetings with key decision-makers. Client Engagement & Opportunity Identification: Engage with prospects to understand their challenges, identify sales opportunities, and qualify leads effectively. Research & Lead Generation: Research target accounts, identify key players, and create interest in our service offerings through cold calls, emails, and LinkedIn outreach. CRM/Database Management: Consistently log all interactions, meetings, and sales activities in the CRM/Database, ensuring accurate tracking and follow-up. Proactive & Target-Oriented: Be a proactive, quick learner, and self-starter. Take ownership of your pipeline and consistently meet appointment generation goals, driving business growth. Market Knowledge: Have an understanding of the US geography and lead generation strategies specific to Saas sales. Product Knowledge: Continuously build and refine your understanding of Jeeva.ai’s offerings to ensure you can take a consultative approach in booking meetings and driving conversations that lead to conversions. Achieve Goals: Successfully meet appointment generation goals, contributing to the overall sales pipeline and the team’s success. 🚀 About Jeeva.ai Jeeva.ai is transforming the future of work by building AI employees that automate manual tasks, starting with AI Sales Reps. Our vision is clear: "Anything that doesn’t require deep human connection can be automated & done better, faster & cheaper with AI." We’ve developed AI-driven SDRs that generate 3x more pipeline than traditional methods at a fraction of the cost. As a dynamic startup we are backed by Alt Capital (founded by Jack Altman & Sam Altman), Marc Benioff (CEO Salesforce), Gokul (Board Coinbase), Bonfire (investors in ChowNow), Techtsars (investors in Uber), Sapphire (investors in LinkedIn) with $3.2M ARR in just 6 months after launch, we’re not just growing - we’re thriving and making a significant impact in the world of artificial intelligence. Interested professionals please share your CV to zainab.lokhandwala@jeeva.ai Show more Show less

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3.0 years

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Gurugram, Haryana, India

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Job Type Full-time Description Why Birdeye? Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive. At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. Work Timings - 6:30 PM to 3:30 AM (IST) What You’ll Do Birdeye is looking for experienced Customer Success Managers to manage and grow our enterprise and mid-market client base. As a Customer Success Manager, you will use a combination of tools to help get new Birdeye users started, learn about their business and online reputation needs, and ensure that they know how to use Birdeye to their maximum benefit. Their successes will feel like yours. You are empathetic to their specific business processes, and can craft communication and education tailored to each – this includes account onboarding, training, management, retention and renewal. You possess high positive energy and love to work with customers and make them successful. You are an expert in social media and possess strong verbal and written communication skills. You are a diligent worker, technically savvy, a problem solver, and do whatever it takes to deliver value to businesses. You must be able to clearly understand business needs and articulate Birdeye value proposition. You will make it your priority to positively impact and manage the customer’s overall experience with Birdeye. We’ll rely on you to listen to our business customers and use your expertise, creativity, and passion to meet their needs — and remind them that behind our awesome product are amazing people like you who are the voice of Birdeye! Requirements Bachelor’s degree in technology, engineering, science, mathematics, business or equivalent experience 3+ years experience in professional services or B2B account management, preferably in SaaS Proven ability in organization, project management, time management, and communication skills Knowledge of CX/SEM/SEO/advertising/social media Technical experience or aptitude in working with SaaS platform configuration and troubleshooting Experience with online subscription / SaaS products is a must Energetic extroverted personality–you love working with customers and are customer obsessed Enthusiasm for troubleshooting issues; excited to learn and use new products/features Ability to quickly grasp and succinctly explain technological and business concepts Proven track record in managing enterprise customer relationships and delivering results Ability to stay calm and manage clients even under adverse conditions Strong communication skills and technical aptitude Diligence and organization in follow-up processes – document all calls/customer interactions in CRM Nice to have Experience in Customer Experience / Reputation Management, Social Media Campaigns Up-sell and value-selling experience Why You’ll Join Us At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We don't just set goals – we surpass them. We're a team of doers who roll up our sleeves and get the job done, delivering on our promises with unwavering dedication. Working here means embracing a culture of action and accountability, where every person is empowered to make an impact. We don't just talk about making a difference – we make it happen. Show more Show less

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1.0 - 2.0 years

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Gurugram, Haryana, India

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Job Type Full-time Description Why Birdeye? Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive. At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2. Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR. Experience - 1 To 2 Years These positions will require working in shifts to cater US timings. Shifts may rotate weekly or fortnightly as per need or team dynamics. A likely good match would be who is already working shifts. Responsibilities Monitor site reliability and performance using existing monitoring systems. Improving monitoring for better efficiency. Fix/troubleshoot site down issues and prepare RCA Participate in 24x7 rotation and actively work on daily operation tasks. Scale ec2 and kubernetes based infra according to the traffic pattern Continuously improve the quality of our infrastructure Document system design and procedures for the production incidents Working with DevOps in improving automation tools/Terraform state / Ansible playbooks You will be responsible for the application and all aspects of it in production including the user experience Work reciprocally with developers in supporting new features, services, releases, and become an authority in our services Requirements Bachelor’s degree in Computer Science or equivalent Experience in public cloud like AWS / Google cloud / Azure Experience with Kubernetes and helm Experience with log sniffer tools like ELK/Graylog Curiosity and eagerness to learn and adapt to new tools, mostly around kubernetes ecosystem Experience with monitoring systems like Newrelic, DataDog, Coralogix, Zabbix , Prometheus & AWS cloud watch Similar past industry experience with 24x7 monitoring production environment with Kubernetes and Linux majorly. Added advantages: Exposure to work with a global teach team on a highly available multi-cloud SaaS application. Exposure to containerization Why You’ll Join Us At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We don't just set goals – we surpass them. We're a team of doers who roll up our sleeves and get the job done, delivering on our promises with unwavering dedication. Working here means embracing a culture of action and accountability, where every person is empowered to make an impact. We don't just talk about making a difference – we make it happen. Show more Show less

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