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5.0 - 8.0 years
4 - 8 Lacs
Pune
Work from Office
Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Hadoop. Experience5-8 Years.
Posted 2 months ago
3.0 - 6.0 years
9 - 14 Lacs
Mumbai
Work from Office
Role Overview : We are looking for aTalend Data Catalog Specialistto drive enterprise data governance initiatives by implementingTalend Data Catalogand integrating it withApache Atlasfor unified metadata management within a Cloudera-based data lakehouse. The role involves establishing metadata lineage, glossary harmonization, and governance policies to enhance trust, discovery, and compliance across the data ecosystem Key Responsibilities: o Set up and configure Talend Data Catalog to ingest and manage metadata from source systems, data lake (HDFS), Iceberg tables, Hive metastore, and external data sources. o Develop and maintain business glossaries , data classifications, and metadata models. o Design and implement bi-directional integration between Talend Data Catalog and Apache Atlas to enable metadata synchronization , lineage capture, and policy alignment across the Cloudera stack. o Map technical metadata from Hive/Impala to business metadata defined in Talend. o Capture end-to-end lineage of data pipelines (e.g., from ingestion in PySpark to consumption in BI tools) using Talend and Atlas. o Provide impact analysis for schema changes, data transformations, and governance rule enforcement. o Support definition and rollout of enterprise data governance policies (e.g., ownership, stewardship, access control). o Enable role-based metadata access , tagging, and data sensitivity classification. o Work with data owners, stewards, and architects to ensure data assets are well-documented, governed, and discoverable. o Provide training to users on leveraging the catalog for search, understanding, and reuse. Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise 6–12 years in data governance or metadata management, with at least 2–3 years in Talend Data Catalog. Talend Data Catalog, Apache Atlas, Cloudera CDP, Hive/Impala, Spark, HDFS, SQL. Business glossary, metadata enrichment, lineage tracking, stewardship workflows. Hands-on experience in Talend–Atlas integration , either through REST APIs, Kafka hooks, or metadata bridges. Preferred technical and professional experience .
Posted 2 months ago
3.0 - 7.0 years
6 - 10 Lacs
Mumbai
Work from Office
Role Overview : Looking for a Kafka SME to design and support real-time data ingestion pipelines using Kafka within a Cloudera-based Lakehouse architecture. Key Responsibilities : Design Kafka topics, partitions, schema registry Implement producer-consumer apps using Spark Structured Streaming Set up Kafka Connect, monitoring, and alerts Ensure secure, scalable message delivery Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Skills Required : Deep understanding of Kafka internals and ecosystem Integration with Cloudera and NiFi Schema evolution and serialization (Avro, Parquet) Performance tuning and fault-tolerance Preferred technical and professional experience Good communication skill. India market experience is preferred.
Posted 2 months ago
6.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
About Persistent We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 12 of the 30 most innovative global companies, 60% of the largest banks in the US and India, and numerous innovators across the healthcare ecosystem. Our disruptor’s mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum by reporting $1,409.1M revenue in FY25, delivering 18.8% Y-o-Y growth. Our 23,900+ global team members, located in 19 countries, have been instrumental in helping the market leaders transform their industries. We are also pleased to share that Persistent won in four categories at the prestigious 2024 ISG Star of Excellence™ Awards , including the Overall Award based on the voice of the customer. We were included in the Dow Jones Sustainability World Index, setting high standards in sustainability and corporate responsibility. We were awarded for our state-of-the-art learning and development initiatives at the 16 th TISS LeapVault CLO Awards. In addition, we were cited as the fastest-growing IT services brand in the 2024 Brand Finance India 100 Report. Throughout our market-leading growth, we’ve maintained a strong employee satisfaction score of 8.2/10. At Persistent, we embrace diversity to unlock everyone's potential. Our programs empower our workforce by harnessing varied backgrounds for creative, innovative problem-solving. Our inclusive environment fosters belonging, encouraging employees to unleash their full potential. For more details please login to www.persistent.com About The Position We are looking for a Big Data Lead who will be responsible for the management of data sets that are too big for traditional database systems to handle. You will create, design, and implement data processing jobs in order to transform the data into a more usable format. You will also ensure that the data is secure and complies with industry standards to protect the company?s information. What You?ll Do Manage customer's priorities of projects and requests Assess customer needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to prioritize immediate business needs and advising on options, risks and cost Design and implement software products (Big Data related) including data models and visualizations Demonstrate participation with the teams you work in Deliver good solutions against tight timescales Be pro-active, suggest new approaches and develop your capabilities Share what you are good at while learning from others to improve the team overall Show that you have a certain level of understanding for a number of technical skills, attitudes and behaviors Deliver great solutions Be focused on driving value back into the business Expertise You?ll Bring 6 years' experience in designing & developing enterprise application solution for distributed systems Understanding of Big Data Hadoop Ecosystem components (Sqoop, Hive, Pig, Flume) Additional experience working with Hadoop, HDFS, cluster management Hive, Pig and MapReduce, and Hadoop ecosystem framework HBase, Talend, NoSQL databases Apache Spark or other streaming Big Data processing, preferred Java or Big Data technologies, will be a plus Benefits Competitive salary and benefits package Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications Opportunity to work with cutting-edge technologies Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards Annual health check-ups Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds. Inclusive Environment We offer hybrid work options and flexible working hours to accommodate various needs and preferences. Our office is equipped with accessible facilities, including adjustable workstations, ergonomic chairs, and assistive technologies to support employees with physical disabilities. If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment. We are committed to creating an inclusive environment where all employees can thrive. Our company fosters a values-driven and people-centric work environment that enables our employees to: Accelerate growth, both professionally and personally Impact the world in powerful, positive ways, using the latest technologies Enjoy collaborative innovation, with diversity and work-life wellbeing at the core Unlock global opportunities to work and learn with the industry’s best Let’s unleash your full potential at Persistent - persistent.com/careers Show more Show less
Posted 2 months ago
3.0 years
0 Lacs
Delhi, Delhi
On-site
Job Description: Hadoop & ETL Developer Job Summary We are looking for a Hadoop & ETL Developer with strong expertise in big data processing, ETL pipelines, and workflow automation. The ideal candidate will have hands-on experience in the Hadoop ecosystem, including HDFS, MapReduce, Hive, Spark, HBase, and PySpark, as well as expertise in real-time data streaming and workflow orchestration. This role requires proficiency in designing and optimizing large-scale data pipelines to support enterprise data processing needs. Key Responsibilities Design, develop, and optimize ETL pipelines leveraging Hadoop ecosystem technologies. Work extensively with HDFS, MapReduce, Hive, Sqoop, Spark, HBase, and PySpark for data processing and transformation. Implement real-time and batch data ingestion using Apache NiFi, Kafka, and Airbyte. • Develop and manage workflow orchestration using Apache Airflow. Perform data integration across structured and unstructured data sources, including MongoDB and Hadoop-based storage. Optimize MapReduce and Spark jobs for performance, scalability, and efficiency. Ensure data quality, governance, and consistency across the pipeline. Collaborate with data engineering teams to build scalable and high-performance data solutions. Monitor, debug, and enhance big data workflows to improve reliability and efficiency. Required Skills & Experience 3+ years of experience in Hadoop ecosystem (HDFS, MapReduce, Hive, Sqoop, Spark, HBase, PySpark). Strong expertise in ETL processes, data transformation, and data warehousing. Hands-on experience with Apache NiFi, Kafka, Airflow, and Airbyte. Proficiency in SQL and handling structured and unstructured data. Experience with NoSQL databases like MongoDB. Strong programming skills in Python or Scala for scripting and automation. Experience in optimizing Spark and MapReduce jobs for high-performance computing. Good understanding of data lake architectures and big data best practices. Preferred Qualifications Experience in real-time data streaming and processing. Familiarity with Docker/Kubernetes for deployment and orchestration. Strong analytical and problem-solving skills with the ability to debug and optimize data workflows. If you have a passion for big data, ETL, and large-scale data processing, we’d love to hear from you! Job Types: Full-time, Contractual / Temporary Pay: ₹400,000.00 - ₹1,100,000.00 per year Schedule: Day shift Monday to Friday Morning shift Application Question(s): How many years of experience do you have in Big Data ETL? How many years of experience do you have in Hadoop? Are you willing to work on contractual basis of job ? Are you comfortable on 3rd party payroll? Are you from Delhi? What is the notice period in your current company? Work Location: In person
Posted 2 months ago
6.0 years
0 Lacs
Pune, Maharashtra, India
On-site
About Persistent We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 12 of the 30 most innovative global companies, 60% of the largest banks in the US and India, and numerous innovators across the healthcare ecosystem. Our disruptor’s mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum by reporting $1,409.1M revenue in FY25, delivering 18.8% Y-o-Y growth. Our 23,900+ global team members, located in 19 countries, have been instrumental in helping the market leaders transform their industries. We are also pleased to share that Persistent won in four categories at the prestigious 2024 ISG Star of Excellence™ Awards , including the Overall Award based on the voice of the customer. We were included in the Dow Jones Sustainability World Index, setting high standards in sustainability and corporate responsibility. We were awarded for our state-of-the-art learning and development initiatives at the 16 th TISS LeapVault CLO Awards. In addition, we were cited as the fastest-growing IT services brand in the 2024 Brand Finance India 100 Report. Throughout our market-leading growth, we’ve maintained a strong employee satisfaction score of 8.2/10. At Persistent, we embrace diversity to unlock everyone's potential. Our programs empower our workforce by harnessing varied backgrounds for creative, innovative problem-solving. Our inclusive environment fosters belonging, encouraging employees to unleash their full potential. For more details please login to www.persistent.com About The Position We are looking for a Big Data Lead who will be responsible for the management of data sets that are too big for traditional database systems to handle. You will create, design, and implement data processing jobs in order to transform the data into a more usable format. You will also ensure that the data is secure and complies with industry standards to protect the company?s information. What You?ll Do Manage customer's priorities of projects and requests Assess customer needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to prioritize immediate business needs and advising on options, risks and cost Design and implement software products (Big Data related) including data models and visualizations Demonstrate participation with the teams you work in Deliver good solutions against tight timescales Be pro-active, suggest new approaches and develop your capabilities Share what you are good at while learning from others to improve the team overall Show that you have a certain level of understanding for a number of technical skills, attitudes and behaviors Deliver great solutions Be focused on driving value back into the business Expertise You?ll Bring 6 years' experience in designing & developing enterprise application solution for distributed systems Understanding of Big Data Hadoop Ecosystem components (Sqoop, Hive, Pig, Flume) Additional experience working with Hadoop, HDFS, cluster management Hive, Pig and MapReduce, and Hadoop ecosystem framework HBase, Talend, NoSQL databases Apache Spark or other streaming Big Data processing, preferred Java or Big Data technologies, will be a plus Benefits Competitive salary and benefits package Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications Opportunity to work with cutting-edge technologies Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards Annual health check-ups Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds. Inclusive Environment We offer hybrid work options and flexible working hours to accommodate various needs and preferences. Our office is equipped with accessible facilities, including adjustable workstations, ergonomic chairs, and assistive technologies to support employees with physical disabilities. If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment. We are committed to creating an inclusive environment where all employees can thrive. Our company fosters a values-driven and people-centric work environment that enables our employees to: Accelerate growth, both professionally and personally Impact the world in powerful, positive ways, using the latest technologies Enjoy collaborative innovation, with diversity and work-life wellbeing at the core Unlock global opportunities to work and learn with the industry’s best Let’s unleash your full potential at Persistent - persistent.com/careers Show more Show less
Posted 2 months ago
0 years
0 Lacs
Pune, Maharashtra, India
On-site
About Persistent We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 12 of the 30 most innovative global companies, 60% of the largest banks in the US and India, and numerous innovators across the healthcare ecosystem. Our disruptor’s mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum by reporting $1,409.1M revenue in FY25, delivering 18.8% Y-o-Y growth. Our 23,900+ global team members, located in 19 countries, have been instrumental in helping the market leaders transform their industries. We are also pleased to share that Persistent won in four categories at the prestigious 2024 ISG Star of Excellence™ Awards , including the Overall Award based on the voice of the customer. We were included in the Dow Jones Sustainability World Index, setting high standards in sustainability and corporate responsibility. We were awarded for our state-of-the-art learning and development initiatives at the 16 th TISS LeapVault CLO Awards. In addition, we were cited as the fastest-growing IT services brand in the 2024 Brand Finance India 100 Report. Throughout our market-leading growth, we’ve maintained a strong employee satisfaction score of 8.2/10. At Persistent, we embrace diversity to unlock everyone's potential. Our programs empower our workforce by harnessing varied backgrounds for creative, innovative problem-solving. Our inclusive environment fosters belonging, encouraging employees to unleash their full potential. For more details please login to www.persistent.com About The Position We are looking for a Full Stack Developer who is a skilled professional with exposure to cloud platforms, DevOps, and data visualization, preferably with networking domain (Cisco) product exposure. You will collaborate with internal teams to design, develop, deploy, and maintain software applications at scale. To succeed as a Full Stack Developer, you will be required to ensure the timely completion and approvals of project deliverables. You will also be expected to recommend new technologies and techniques for application development. What You?ll Do Design, develop, deploy, and maintain software applications at scale using Java / J2EE, JavaScript frameworks (Angular or React) and associated technologies Deploy software using CI / CD tools such as Jenkins Understand the technologies implemented, and interface with the project manager on status and technical issues Solve and articulate simple and complex problems with application design, development, and user experiences Collaborate with other developers and designers, as well as assist with technical matters when required Expertise You?ll Bring Experience: Proven ability in Java / j2ee, Spring, Python, Docker, Kubernetes, and Microservices Knowledge in the distributed technologies below will give you an added advantage Apache Spark MapReduce Principles Kafka (MSK) Apache Hadoop (AWS EMR) Benefits Competitive salary and benefits package Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications Opportunity to work with cutting-edge technologies Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards Annual health check-ups Insurance coverage : group term life , personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds. Inclusive Environment We offer hybrid work options and flexible working hours to accommodate various needs and preferences. Our office is equipped with accessible facilities, including adjustable workstations, ergonomic chairs, and assistive technologies to support employees with physical disabilities. If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment. We are committed to creating an inclusive environment where all employees can thrive. Our company fosters a values-driven and people-centric work environment that enables our employees to: Accelerate growth, both professionally and personally Impact the world in powerful, positive ways, using the latest technologies Enjoy collaborative innovation, with diversity and work-life wellbeing at the core Unlock global opportunities to work and learn with the industry’s best Let’s unleash your full potential at Persistent - persistent.com/careers Show more Show less
Posted 2 months ago
0 years
0 Lacs
Hyderabad, Telangana, India
On-site
About Persistent We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 12 of the 30 most innovative global companies, 60% of the largest banks in the US and India, and numerous innovators across the healthcare ecosystem. Our disruptor’s mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum by reporting $1,409.1M revenue in FY25, delivering 18.8% Y-o-Y growth. Our 23,900+ global team members, located in 19 countries, have been instrumental in helping the market leaders transform their industries. We are also pleased to share that Persistent won in four categories at the prestigious 2024 ISG Star of Excellence™ Awards , including the Overall Award based on the voice of the customer. We were included in the Dow Jones Sustainability World Index, setting high standards in sustainability and corporate responsibility. We were awarded for our state-of-the-art learning and development initiatives at the 16 th TISS LeapVault CLO Awards. In addition, we were cited as the fastest-growing IT services brand in the 2024 Brand Finance India 100 Report. Throughout our market-leading growth, we’ve maintained a strong employee satisfaction score of 8.2/10. At Persistent, we embrace diversity to unlock everyone's potential. Our programs empower our workforce by harnessing varied backgrounds for creative, innovative problem-solving. Our inclusive environment fosters belonging, encouraging employees to unleash their full potential. For more details please login to www.persistent.com About The Position We are looking for a Full Stack Developer who is a skilled professional with exposure to cloud platforms, DevOps, and data visualization, preferably with networking domain (Cisco) product exposure. You will collaborate with internal teams to design, develop, deploy, and maintain software applications at scale. To succeed as a Full Stack Developer, you will be required to ensure the timely completion and approvals of project deliverables. You will also be expected to recommend new technologies and techniques for application development. What You?ll Do Design, develop, deploy, and maintain software applications at scale using Java / J2EE, JavaScript frameworks (Angular or React) and associated technologies Deploy software using CI / CD tools such as Jenkins Understand the technologies implemented, and interface with the project manager on status and technical issues Solve and articulate simple and complex problems with application design, development, and user experiences Collaborate with other developers and designers, as well as assist with technical matters when required Expertise You?ll Bring Experience: Proven ability in Java / j2ee, Spring, Python, Docker, Kubernetes, and Microservices Knowledge in the distributed technologies below will give you an added advantage Apache Spark MapReduce Principles Kafka (MSK) Apache Hadoop (AWS EMR) Benefits Competitive salary and benefits package Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications Opportunity to work with cutting-edge technologies Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards Annual health check-ups Insurance coverage : group term life , personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds. Inclusive Environment We offer hybrid work options and flexible working hours to accommodate various needs and preferences. Our office is equipped with accessible facilities, including adjustable workstations, ergonomic chairs, and assistive technologies to support employees with physical disabilities. If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment. We are committed to creating an inclusive environment where all employees can thrive. Our company fosters a values-driven and people-centric work environment that enables our employees to: Accelerate growth, both professionally and personally Impact the world in powerful, positive ways, using the latest technologies Enjoy collaborative innovation, with diversity and work-life wellbeing at the core Unlock global opportunities to work and learn with the industry’s best Let’s unleash your full potential at Persistent - persistent.com/careers Show more Show less
Posted 2 months ago
0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
About Persistent We are an AI-led, platform-driven Digital Engineering and Enterprise Modernization partner, combining deep technical expertise and industry experience to help our clients anticipate what’s next. Our offerings and proven solutions create a unique competitive advantage for our clients by giving them the power to see beyond and rise above. We work with many industry-leading organizations across the world, including 12 of the 30 most innovative global companies, 60% of the largest banks in the US and India, and numerous innovators across the healthcare ecosystem. Our disruptor’s mindset, commitment to client success, and agility to thrive in the dynamic environment have enabled us to sustain our growth momentum by reporting $1,409.1M revenue in FY25, delivering 18.8% Y-o-Y growth. Our 23,900+ global team members, located in 19 countries, have been instrumental in helping the market leaders transform their industries. We are also pleased to share that Persistent won in four categories at the prestigious 2024 ISG Star of Excellence™ Awards , including the Overall Award based on the voice of the customer. We were included in the Dow Jones Sustainability World Index, setting high standards in sustainability and corporate responsibility. We were awarded for our state-of-the-art learning and development initiatives at the 16 th TISS LeapVault CLO Awards. In addition, we were cited as the fastest-growing IT services brand in the 2024 Brand Finance India 100 Report. Throughout our market-leading growth, we’ve maintained a strong employee satisfaction score of 8.2/10. At Persistent, we embrace diversity to unlock everyone's potential. Our programs empower our workforce by harnessing varied backgrounds for creative, innovative problem-solving. Our inclusive environment fosters belonging, encouraging employees to unleash their full potential. For more details please login to www.persistent.com About The Position We are looking for a Full Stack Developer who is a skilled professional with exposure to cloud platforms, DevOps, and data visualization, preferably with networking domain (Cisco) product exposure. You will collaborate with internal teams to design, develop, deploy, and maintain software applications at scale. To succeed as a Full Stack Developer, you will be required to ensure the timely completion and approvals of project deliverables. You will also be expected to recommend new technologies and techniques for application development. What You?ll Do Design, develop, deploy, and maintain software applications at scale using Java / J2EE, JavaScript frameworks (Angular or React) and associated technologies Deploy software using CI / CD tools such as Jenkins Understand the technologies implemented, and interface with the project manager on status and technical issues Solve and articulate simple and complex problems with application design, development, and user experiences Collaborate with other developers and designers, as well as assist with technical matters when required Expertise You?ll Bring Experience: Proven ability in Java / j2ee, Spring, Python, Docker, Kubernetes, and Microservices Knowledge in the distributed technologies below will give you an added advantage Apache Spark MapReduce Principles Kafka (MSK) Apache Hadoop (AWS EMR) Benefits Competitive salary and benefits package Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications Opportunity to work with cutting-edge technologies Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards Annual health check-ups Insurance coverage : group term life , personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents Persistent Ltd. is dedicated to fostering diversity and inclusion in the workplace. We invite applications from all qualified individuals, including those with disabilities, and regardless of gender or gender preference. We welcome diverse candidates from all backgrounds. Inclusive Environment We offer hybrid work options and flexible working hours to accommodate various needs and preferences. Our office is equipped with accessible facilities, including adjustable workstations, ergonomic chairs, and assistive technologies to support employees with physical disabilities. If you are a person with disabilities and have specific requirements, please inform us during the application process or at any time during your employment. We are committed to creating an inclusive environment where all employees can thrive. Our company fosters a values-driven and people-centric work environment that enables our employees to: Accelerate growth, both professionally and personally Impact the world in powerful, positive ways, using the latest technologies Enjoy collaborative innovation, with diversity and work-life wellbeing at the core Unlock global opportunities to work and learn with the industry’s best Let’s unleash your full potential at Persistent - persistent.com/careers Show more Show less
Posted 2 months ago
4.0 years
0 Lacs
Kolkata, West Bengal, India
On-site
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY-Consulting - Data and Analytics – Senior – AWS EY's Consulting Services is a unique, industry-focused business unit that provides a broad range of integrated services that leverage deep industry experience with strong functional and technical capabilities and product knowledge. EY’s financial services practice provides integrated Consulting services to financial institutions and other capital markets participants, including commercial banks, retail banks, investment banks, broker-dealers & asset management firms, and insurance firms from leading Fortune 500 Companies. Within EY’s Consulting Practice, Data and Analytics team solves big, complex issues and capitalize on opportunities to deliver better working outcomes that help expand and safeguard the businesses, now and in the future. This way we help create a compelling business case for embedding the right analytical practice at the heart of client’s decision-making. The opportunity We’re looking for Senior – Cloud Experts with design experience in Bigdata cloud implementations. Your Key Responsibilities AWS Experience with Kafka, Flume and AWS tool stack such as Redshift and Kinesis are preferred. Experience building on AWS using S3, EC2, Redshift, Glue,EMR, DynamoDB, Lambda, QuickSight, etc. Experience in Pyspark/Spark / Scala Experience using software version control tools (Git, Jenkins, Apache Subversion) AWS certifications or other related professional technical certifications Experience with cloud or on-premise middleware and other enterprise integration technologies Experience in writing MapReduce and/or Spark jobs Demonstrated strength in architecting data warehouse solutions and integrating technical components Good analytical skills with excellent knowledge of SQL. 4+ years of work experience with very large data warehousing environment Excellent communication skills, both written and verbal 7+ years of experience with detailed knowledge of data warehouse technical architectures, infrastructure components, ETL/ ELT and reporting/analytic tools. 4+ years of experience data modelling concepts 3+ years of Python and/or Java development experience 3+ years’ experience in Big Data stack environments (EMR, Hadoop, MapReduce, Hive) Flexible and proactive/self-motivated working style with strong personal ownership of problem resolution. Excellent communicator (written and verbal formal and informal). Ability to multi-task under pressure and work independently with minimal supervision. Strong verbal and written communication skills. Must be a team player and enjoy working in a cooperative and collaborative team environment. Adaptable to new technologies and standards. Skills And Attributes For Success Use an issue-based approach to deliver growth, market and portfolio strategy engagements for corporates Strong communication, presentation and team building skills and experience in producing high quality reports, papers, and presentations. Experience in executing and managing research and analysis of companies and markets, preferably from a commercial due diligence standpoint. Exposure to tools like Tableau, Alteryx etc. To qualify for the role, you must have BE/BTech/MCA/MBA Minimum 4+ years hand-on experience in one or more key areas. Minimum 7+ years industry experience What We Look For A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment An opportunity to be a part of market-leading, multi-disciplinary team of 1400 + professionals, in the only integrated global transaction business worldwide. Opportunities to work with EY Consulting practices globally with leading businesses across a range of industries What Working At EY Offers At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less
Posted 2 months ago
4.0 years
0 Lacs
Coimbatore, Tamil Nadu, India
On-site
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY-Consulting - Data and Analytics – Senior – AWS EY's Consulting Services is a unique, industry-focused business unit that provides a broad range of integrated services that leverage deep industry experience with strong functional and technical capabilities and product knowledge. EY’s financial services practice provides integrated Consulting services to financial institutions and other capital markets participants, including commercial banks, retail banks, investment banks, broker-dealers & asset management firms, and insurance firms from leading Fortune 500 Companies. Within EY’s Consulting Practice, Data and Analytics team solves big, complex issues and capitalize on opportunities to deliver better working outcomes that help expand and safeguard the businesses, now and in the future. This way we help create a compelling business case for embedding the right analytical practice at the heart of client’s decision-making. The opportunity We’re looking for Senior – Cloud Experts with design experience in Bigdata cloud implementations. Your Key Responsibilities AWS Experience with Kafka, Flume and AWS tool stack such as Redshift and Kinesis are preferred. Experience building on AWS using S3, EC2, Redshift, Glue,EMR, DynamoDB, Lambda, QuickSight, etc. Experience in Pyspark/Spark / Scala Experience using software version control tools (Git, Jenkins, Apache Subversion) AWS certifications or other related professional technical certifications Experience with cloud or on-premise middleware and other enterprise integration technologies Experience in writing MapReduce and/or Spark jobs Demonstrated strength in architecting data warehouse solutions and integrating technical components Good analytical skills with excellent knowledge of SQL. 4+ years of work experience with very large data warehousing environment Excellent communication skills, both written and verbal 7+ years of experience with detailed knowledge of data warehouse technical architectures, infrastructure components, ETL/ ELT and reporting/analytic tools. 4+ years of experience data modelling concepts 3+ years of Python and/or Java development experience 3+ years’ experience in Big Data stack environments (EMR, Hadoop, MapReduce, Hive) Flexible and proactive/self-motivated working style with strong personal ownership of problem resolution. Excellent communicator (written and verbal formal and informal). Ability to multi-task under pressure and work independently with minimal supervision. Strong verbal and written communication skills. Must be a team player and enjoy working in a cooperative and collaborative team environment. Adaptable to new technologies and standards. Skills And Attributes For Success Use an issue-based approach to deliver growth, market and portfolio strategy engagements for corporates Strong communication, presentation and team building skills and experience in producing high quality reports, papers, and presentations. Experience in executing and managing research and analysis of companies and markets, preferably from a commercial due diligence standpoint. Exposure to tools like Tableau, Alteryx etc. To qualify for the role, you must have BE/BTech/MCA/MBA Minimum 4+ years hand-on experience in one or more key areas. Minimum 7+ years industry experience What We Look For A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment An opportunity to be a part of market-leading, multi-disciplinary team of 1400 + professionals, in the only integrated global transaction business worldwide. Opportunities to work with EY Consulting practices globally with leading businesses across a range of industries What Working At EY Offers At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less
Posted 2 months ago
8.0 years
0 Lacs
Hyderabad, Telangana, India
On-site
Ninja Van is a late-stage logtech startup that is disrupting a massive industry with innovation and cutting edge technology. Launched 2014 in Singapore, we have grown rapidly to become one of Southeast Asia's largest and fastest-growing express logistics companies. Since our inception, we’ve delivered to 100 million different customers across the region with added predictability, flexibility and convenience. Join us in our mission to connect shippers and shoppers across Southeast Asia to a world of new possibilities. More About Us We process 250 million API requests and 3TB of data every day. We deliver more than 2 million parcels every day. 100% network coverage with 2600+ hubs and stations in 6 SEA markets (Singapore, Malaysia, Indonesia, Thailand, Vietnam and Philippines), reaching 500 million consumers. 2 Million active shippers in all e-commerce segments, from the largest marketplaces to the individual social commerce sellers. Raised more than US$500 million over five rounds. We are looking for world-class talent to join our crack team of engineers, product managers and designers. We want people who are passionate about creating software that makes a difference to the world. We like people who are brimming with ideas and who take initiative rather than wait to be told what to do. We prize team-first mentality, personal responsibility and tenacity to solve hard problems and meet deadlines. As part of a small and lean team, you will have a very direct impact on the success of the company. Roles & Responsibilities Design, develop, and maintain Ninja Van's infrastructure for data streaming, processing, and storage. Build tools to ensure effective maintenance and monitoring of the data infrastructure. Contribute to key architectural decisions for data pipelines and lead the implementation of major initiatives. Collaborate with stakeholders to deliver scalable and high-performance solutions for data requirements, including extraction, transformation, and loading (ETL) from diverse data sources. Enhance the team's data capabilities by sharing knowledge, enforcing best practices, and promoting data-driven decision-making. Develop and enforce Ninja Van's data retention policies and backup strategies, ensuring data is stored redundantly and securely. Requirements Strictly looking 8+ years of experience in a similar role, with a proven track record of building scalable and high-performance data infrastructure using Python, PySpark, Spark, and Airflow. Solid computer science fundamentals, excellent problem-solving skills, and a strong understanding of distributed computing principles. Expert-level SQL knowledge and extensive experience working with both relational and NoSQL databases. Advanced knowledge of Apache Kafka, along with demonstrated proficiency in Hadoop v2, HDFS, and MapReduce. Hands-on experience with stream-processing systems (e.g., Storm, Spark Streaming), big data querying tools (e.g., Pig, Hive, Spark), and data serialization frameworks (e.g., Protobuf, Thrift, Avro). [Good to have] Familiarity with infrastructure-as-code technologies like Terraform, Terragrunt, Ansible, or Helm. Don’t worry if you don’t have this experience—what matters is your interest in learning! [Good to have] Experience with Change Data Capture (CDC) technologies such as Maxwell or Debezium. Bachelor’s or Master’s degree in Computer Science or a related field from a top university. Tech Stack Backend: Play (Java 8+), Golang, Node.js , Python, FastAPI Frontend: AngularJS, ReactJS Mobile: Android, Flutter, React Native Cache: Hazelcast, Redis Data storage: MySQL, TiDB, Elasticsearch, Delta Lake Infrastructure monitoring: Prometheus, Grafana Orchestrator: Kubernetes Containerization: Docker, Containerd Cloud Provider: GCP, AWS Data pipelines: Apache Kafka, Spark Streaming, Maxwell/Debezium, PySpark, TiCDC Workflow manager: Apache Airflow Query engines: Apache Spark, Trino Submit a job application By applying to the job, you acknowledge that you have read, understood and agreed to our Privacy Policy Notice (the “Notice”) and consent to the collection, use and/or disclosure of your personal data by Ninja Logistics Pte Ltd (the “Company”) for the purposes set out in the Notice. In the event that your job application or personal data was received from any third party pursuant to the purposes set out in the Notice, you warrant that such third party has been duly authorised by you to disclose your personal data to us for the purposes set out in the the Notice. Show more Show less
Posted 2 months ago
4.0 years
0 Lacs
Trivandrum, Kerala, India
On-site
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY-Consulting - Data and Analytics – Senior – AWS EY's Consulting Services is a unique, industry-focused business unit that provides a broad range of integrated services that leverage deep industry experience with strong functional and technical capabilities and product knowledge. EY’s financial services practice provides integrated Consulting services to financial institutions and other capital markets participants, including commercial banks, retail banks, investment banks, broker-dealers & asset management firms, and insurance firms from leading Fortune 500 Companies. Within EY’s Consulting Practice, Data and Analytics team solves big, complex issues and capitalize on opportunities to deliver better working outcomes that help expand and safeguard the businesses, now and in the future. This way we help create a compelling business case for embedding the right analytical practice at the heart of client’s decision-making. The opportunity We’re looking for Senior – Cloud Experts with design experience in Bigdata cloud implementations. Your Key Responsibilities AWS Experience with Kafka, Flume and AWS tool stack such as Redshift and Kinesis are preferred. Experience building on AWS using S3, EC2, Redshift, Glue,EMR, DynamoDB, Lambda, QuickSight, etc. Experience in Pyspark/Spark / Scala Experience using software version control tools (Git, Jenkins, Apache Subversion) AWS certifications or other related professional technical certifications Experience with cloud or on-premise middleware and other enterprise integration technologies Experience in writing MapReduce and/or Spark jobs Demonstrated strength in architecting data warehouse solutions and integrating technical components Good analytical skills with excellent knowledge of SQL. 4+ years of work experience with very large data warehousing environment Excellent communication skills, both written and verbal 7+ years of experience with detailed knowledge of data warehouse technical architectures, infrastructure components, ETL/ ELT and reporting/analytic tools. 4+ years of experience data modelling concepts 3+ years of Python and/or Java development experience 3+ years’ experience in Big Data stack environments (EMR, Hadoop, MapReduce, Hive) Flexible and proactive/self-motivated working style with strong personal ownership of problem resolution. Excellent communicator (written and verbal formal and informal). Ability to multi-task under pressure and work independently with minimal supervision. Strong verbal and written communication skills. Must be a team player and enjoy working in a cooperative and collaborative team environment. Adaptable to new technologies and standards. Skills And Attributes For Success Use an issue-based approach to deliver growth, market and portfolio strategy engagements for corporates Strong communication, presentation and team building skills and experience in producing high quality reports, papers, and presentations. Experience in executing and managing research and analysis of companies and markets, preferably from a commercial due diligence standpoint. Exposure to tools like Tableau, Alteryx etc. To qualify for the role, you must have BE/BTech/MCA/MBA Minimum 4+ years hand-on experience in one or more key areas. Minimum 7+ years industry experience What We Look For A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment An opportunity to be a part of market-leading, multi-disciplinary team of 1400 + professionals, in the only integrated global transaction business worldwide. Opportunities to work with EY Consulting practices globally with leading businesses across a range of industries What Working At EY Offers At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less
Posted 2 months ago
4.0 years
0 Lacs
Kanayannur, Kerala, India
On-site
At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY-Consulting - Data and Analytics – Senior – AWS EY's Consulting Services is a unique, industry-focused business unit that provides a broad range of integrated services that leverage deep industry experience with strong functional and technical capabilities and product knowledge. EY’s financial services practice provides integrated Consulting services to financial institutions and other capital markets participants, including commercial banks, retail banks, investment banks, broker-dealers & asset management firms, and insurance firms from leading Fortune 500 Companies. Within EY’s Consulting Practice, Data and Analytics team solves big, complex issues and capitalize on opportunities to deliver better working outcomes that help expand and safeguard the businesses, now and in the future. This way we help create a compelling business case for embedding the right analytical practice at the heart of client’s decision-making. The opportunity We’re looking for Senior – Cloud Experts with design experience in Bigdata cloud implementations. Your Key Responsibilities AWS Experience with Kafka, Flume and AWS tool stack such as Redshift and Kinesis are preferred. Experience building on AWS using S3, EC2, Redshift, Glue,EMR, DynamoDB, Lambda, QuickSight, etc. Experience in Pyspark/Spark / Scala Experience using software version control tools (Git, Jenkins, Apache Subversion) AWS certifications or other related professional technical certifications Experience with cloud or on-premise middleware and other enterprise integration technologies Experience in writing MapReduce and/or Spark jobs Demonstrated strength in architecting data warehouse solutions and integrating technical components Good analytical skills with excellent knowledge of SQL. 4+ years of work experience with very large data warehousing environment Excellent communication skills, both written and verbal 7+ years of experience with detailed knowledge of data warehouse technical architectures, infrastructure components, ETL/ ELT and reporting/analytic tools. 4+ years of experience data modelling concepts 3+ years of Python and/or Java development experience 3+ years’ experience in Big Data stack environments (EMR, Hadoop, MapReduce, Hive) Flexible and proactive/self-motivated working style with strong personal ownership of problem resolution. Excellent communicator (written and verbal formal and informal). Ability to multi-task under pressure and work independently with minimal supervision. Strong verbal and written communication skills. Must be a team player and enjoy working in a cooperative and collaborative team environment. Adaptable to new technologies and standards. Skills And Attributes For Success Use an issue-based approach to deliver growth, market and portfolio strategy engagements for corporates Strong communication, presentation and team building skills and experience in producing high quality reports, papers, and presentations. Experience in executing and managing research and analysis of companies and markets, preferably from a commercial due diligence standpoint. Exposure to tools like Tableau, Alteryx etc. To qualify for the role, you must have BE/BTech/MCA/MBA Minimum 4+ years hand-on experience in one or more key areas. Minimum 7+ years industry experience What We Look For A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment An opportunity to be a part of market-leading, multi-disciplinary team of 1400 + professionals, in the only integrated global transaction business worldwide. Opportunities to work with EY Consulting practices globally with leading businesses across a range of industries What Working At EY Offers At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer: Support, coaching and feedback from some of the most engaging colleagues around Opportunities to develop new skills and progress your career The freedom and flexibility to handle your role in a way that’s right for you EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today. Show more Show less
Posted 2 months ago
6.0 years
0 Lacs
India
Remote
Job Type: Contract Location: Remote Experience: 7+ yrs Job Description: · Build ETL (extract, transform, and loading) jobs using Fivetran and dbt for our internal projects and for customers that use various platforms like Azure, Salesforce, and AWS technologies · Monitoring active ETL jobs in production. · Build out data lineage artifacts to ensure all current and future systems are properly documented · Assist with the build out design/mapping documentation to ensure development is clear and testable for QA and UAT purposes · Assess current and future data transformation needs to recommend, develop, and train new data integration tool technologies · Discover efficiencies with shared data processes and batch schedules to help ensure no redundancy and smooth operations · Assist the Data Quality Analyst to implement checks and balances across all jobs to ensure data quality throughout the entire environment for current and future batch jobs. · Hands-on experience in developing and implementing large-scale data warehouses, Business Intelligence and MDM solutions, including Data Lakes/Data Vaults. Required Skills: · This job has no supervisory responsibilities. · Need strong experience with Snowflake and Azure Data Factory(ADF). · Bachelor's Degree in Computer Science, Math, Software Engineering, Computer Engineering, or related field AND 6+ years’ experience in business analytics, data science, software development, data modeling or data engineering work · 5+ years’ experience with a strong proficiency with SQL query/development skills · Develop ETL routines that manipulate and transfer large volumes of data and perform quality checks · Hands-on experience with ETL tools (e.g Informatica, Talend, dbt, Azure Data Factory) · Experience working in the healthcare industry with PHI/PII · Creative, lateral, and critical thinker · Excellent communicator · Well-developed interpersonal skills · Good at prioritizing tasks and time management · Ability to describe, create and implement new solutions · Experience with related or complementary open source software platforms and languages (e.g. Java, Linux, Apache, Perl/Python/PHP, Chef) · Knowledge / Hands-on experience with BI tools and reporting software (e.g. Cognos, Power BI, Tableau) · Big Data stack (e.g. Snowflake(Snowpark), SPARK, MapReduce, Hadoop, Sqoop, Pig, HBase, Hive, Flume). Show more Show less
Posted 2 months ago
7.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
What The Candidate Will Need / Bonus Points ---- What the Candidate Will Do ---- Partner with engineers, analysts, and product managers to define technical solutions that support business goals Contribute to the architecture and implementation of distributed data systems and platforms Identify inefficiencies in data processing and proactively drive improvements in performance, reliability, and cost Serve as a thought leader and mentor in data engineering best practices across the organization Basic Qualifications 7+ years of hands-on experience in software engineering with a focus on data engineering Proficiency in at least one programming language such as Python, Java, or Scala Strong SQL skills and experience with large-scale data processing frameworks (e.g., Apache Spark, Flink, MapReduce, Presto) Demonstrated experience designing, implementing, and operating scalable ETL pipelines and data platforms Proven ability to work collaboratively across teams and communicate technical concepts to diverse stakeholders Preferred Qualifications Deep understanding of data warehousing concepts and data modeling best practices Hands-on experience with Hadoop ecosystem tools (e.g., Hive, HDFS, Oozie, Airflow, Spark, Presto) Familiarity with streaming technologies such as Kafka or Samza Expertise in performance optimization, query tuning, and resource-efficient data processing Strong problem-solving skills and a track record of owning systems from design to production Show more Show less
Posted 2 months ago
6.0 - 7.0 years
12 - 16 Lacs
Mumbai
Work from Office
ole Description : As a SCALA Tech Lead, you will be a technical leader and mentor, guiding your team to deliver robust and scalable solutions. You will be responsible for setting technical direction, ensuring code quality, and fostering a collaborative and productive team environment. Your expertise in SCALA and your ability to translate business requirements into technical solutions will be crucial for delivering successful projects. Responsibilities : - Understand and implement tactical or strategic solutions for given business problems. - Discuss business needs and technology requirements with stakeholders. - Define and derive strategic solutions and identify tactical solutions when necessary. - Write technical design and other solution documents per Agile (SCRUM) standards. - Perform data analysis to aid development work and other business needs. - Develop high-quality SCALA code that meets business requirements. - Perform unit testing of developed code using automated BDD test frameworks. - Participate in testing efforts to validate and approve technology solutions. - Follow MS standards for the adoption of automated release processes across environments. - Perform automated regression test case suites and support UAT of developed solutions. - Work using collaborative techniques with other FCT (Functional Core Technology) and NFRT (Non-Functional Requirements Team) teams. - Communicate effectively with stakeholders and team members. - Provide technical guidance and mentorship to team members. - Identify opportunities for process improvements and implement effective solutions. - Drive continuous improvement in code quality, development processes, and team performance. - Participate in post-mortem reviews and implement lessons learned. Qualifications : Experience : - [Number] years of experience in software development, with a focus on SCALA. - Proven experience in leading and mentoring software development teams. - Experience in designing and implementing complex SCALA-based solutions. - Strong proficiency in SCALA programming language. - Experience with functional programming concepts and libraries. - Knowledge of distributed systems and data processing technologies. - Experience with automated testing frameworks (BDD). - Familiarity with Agile (SCRUM) methodologies. - Experience with CI/CD pipelines and DevOps practices. - Understanding of data analysis and database technologies. Apply Insights Follow-up Save this job for future reference Did you find something suspiciousReport Here! Hide This Job Click here to hide this job for you. You can also choose to hide all the jobs from the recruiter.
Posted 2 months ago
6.0 - 11.0 years
25 - 30 Lacs
Kolkata, Mumbai, New Delhi
Work from Office
PureSoftware is looking for Data Engineer to join our dynamic team and embark on a rewarding career journey. Liaising with coworkers and clients to elucidate the requirements for each task. Conceptualizing and generating infrastructure that allows big data to be accessed and analyzed. Reformulating existing frameworks to optimize their functioning. Testing such structures to ensure that they are fit for use. Preparing raw data for manipulation by data scientists. Detecting and correcting errors in your work. Ensuring that your work remains backed up and readily accessible to relevant coworkers. Remaining up-to-date with industry standards and technological advancements that will improve the quality of your outputs.
Posted 2 months ago
0 years
0 Lacs
Gurgaon, Haryana, India
On-site
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. American Express is on a journey to provide the world’s best customer experience every day. The GCS Product Analytics team plays a pivotal role within Global Commercial Services by developing cutting-edge data capabilities and leveraging advanced analytics to gain deep insights into client behavior. Our mission is to inform and shape product strategies and deliver connected, personalized experiences that foster deeper client engagement and drive sustainable, profitable growth. The Digital Measurement & Analytics team is a part of GCS Product Analytics team and delivers digital analytics and insights for the GCS suite of digital products & platforms. The team is responsible for innovating and transforming the process to measure and understand the customer behavior towards our digital tools. The analytical work will uncover insights that will drive GCS’ global digital strategy and optimize the customer experience. Through world class innovation and advanced analytics, the team will create segmentations, develop KPIs, models and strategic analytics to solve key business opportunities. This will be achieved through a close collaboration with the digital product teams, marketing, servicing and technologies. Purpose of the Role Deliver actionable insights for GCS Digital Experiences by democratizing digital data, measuring product performance, conducting customer behavior deep dives and go-to-market segmentations. The role requires exhibiting a high level of expertise in driving decisions backed by data insights, strategic and advanced analytics, and data techniques. He / She will drive improvements in generating data driven actionable strategies to enable business growth initiatives. How will you make an impact in this role? In this role, the incumbent will be part of Digital Measurement & Analytics team. He / She will apply advanced analytics to drive segmentations, develop KPIs, models and strategic analytics to solve key business opportunities. This will be achieved through a close collaboration with the digital product teams, marketing, servicing, technologies, and field teams. He/She will– design measurement framework, conduct behavioral deep dives using Amex closed loop data to uncover product improvement opportunities, enable experimentation (AB Testing), work with leadership to define product strategy and maintain product performance reports/dashboards. This role requires candidates with analytical bent of mind and exceptional quantitative, problem-solving, and business story-telling skills. Responsibilities: Specific job responsibilities may vary as per the team responsibilities, but will involve aspects of the below: · Perform in-depth data analysis to deliver strategic priorities focused on the product roadmap for GCS Digital Experiences · Define KPIs to measure the efficiency of digital channels/products and develop customer segmentation to drive “adoption and engagement” for AXP customers. · Power in-depth strategic analysis and provide analytical and decision support by mining digital activity data along with AXP closed loop data. · Gain deep functional understanding of the GCS digital channels over time and ensure analytical insights are relevant and actionable. · Flawless execution of the development, validation and implementation of statistical projects and automated reports. · Evaluate impact on business of different strategies/initiatives and generate insights and recommendations to fuel business growth. · Build partnerships with internal stakeholders such as Product, Technologies, Field, Servicing and Marketing to plan and prioritize various initiatives. · Empower self-serve by creating automated dashboards and reports using Adobe analytics suite or Tableau. · Continuously broaden and strengthen knowledge of advance analytical methods and tools to further evolve our analytical practices. Minimum Qualifications · 1 to 3 years of relevant analytics experience. · Advanced degree in business administration, computer science, IT or Information management from premium institutes (preferred) · Strong analytical, strategic thought leadership and problem-solving skills with ability to solve unstructured and complex business problems. · Team player: Able to collaborate with partners and team members to define key business objectives, and to align on solutions that drive actionable items. · Strong interpersonal, written, verbal communication, presentation, and storytelling skills enabling ability to interact effectively with business leaders and to present structured and compelling messages addressed to various levels within the organization. · Results driven with strong project management skills, ability to work on multiple priorities and ensure track to exceed team goals. · Passion for data science and machine learning: Proven track record of independently developing novel analytical solutions optimizing business processes or product constructs. · Strong ability to drive results, self-starter. · Experience in digital domain preferred. Technical Skills/Capabilities · Data o Data manipulation – large & complex data sets o Segmentation · Analytics o Business Intelligence & Visualization o Machine Learning & AI o Statistics & Hypothesis Testing · Basic understanding of Agile product development Knowledge of Platforms · Big Data – Cornerstone, Hive, MapReduce · Digital Tracking – Omniture/Adobe Analytics, Clickstream · Visualization - Tableau We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations. Show more Show less
Posted 2 months ago
5 - 8 years
5 - 9 Lacs
Bengaluru
Work from Office
Wipro Limited (NYSEWIT, BSE507685, NSEWIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com. About The Role Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ? Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ? Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ? Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Hadoop. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 months ago
8 - 12 years
17 - 22 Lacs
Mumbai, Hyderabad
Work from Office
Principal Data Scientist - NAV02CM Company Worley Primary Location IND-MM-Navi Mumbai Other Locations IND-KR-Bangalore, IND-MM-Mumbai, IND-MM-Pune, IND-TN-Chennai, IND-GJ-Vadodara, IND-AP-Hyderabad, IND-WB-Kolkata Job Digital Platforms & Data Science Schedule Full-time Employment Type Employee Job Level Experienced Job Posting May 8, 2025 Unposting Date Jun 7, 2025 Reporting Manager Title Head of Data Intelligence Building on our past. Ready for the future Worley is a global professional services company of energy, chemicals and resources experts. We partner with customers to deliver projects and create value over the life of their assets. Were bridging two worlds, moving towards more sustainable energy sources, while helping to provide the energy, chemicals and resources needed now. The Role As a Data Science Leadwith Worley, you will work closely with our existing team to deliver projects for our clients while continuing to develop your skills and experience etc. Conceptualise, build and manage AI/ML (more focus on unstructured data) platform by evaluating and selecting best in industry AI/ML tools and frameworks Drive and take ownership for developing cognitive solutions for internal stakeholders & external customers. Conduct research in various areas like Explainable AI, Image Segmentation,3D object detections and Statistical Methods Evaluate not only algorithms & models but also available tools & technologies in the market to maximize organizational spend. Utilize the existing frameworks, standards, patterns to create architectural foundation and services necessary for AI/ML applications that scale from multi-user to enterprise class. Analyse marketplace trends - economical, social, cultural and technological - to identify opportunities and create value propositions. Offer a global perspective in stakeholder discussions and when shaping solutions/recommendations Analyse marketplace trends - economical, social, cultural and technological - to identify opportunities and create value propositions. Offer a global perspective in stakeholder discussions and when shaping solutions/recommendations IT Skills & Experience Thorough understanding of complete AI/ML project life cycle to establish processes & provide guidance & expert support to the team. Expert knowledge of emerging technologies in Deep Learning and Reinforcement Learning Knowledge of MLOps process for efficient management of the AI/ML projects. Must have lead project execution with other data scientists/ engineers for large and complex data sets Understanding of machine learning algorithms, such as k-NN, GBM, Neural Networks Naive Bayes, SVM, and Decision Forests. Experience in the AI/ML components like Jupyter Hub, Zeppelin Notebook, Azure ML studio, Spark ML lib, TensorFlow, Tensor flow,Keras, Py-Torch and Sci-Kit Learn etc Strong knowledge of deep learning with special focus on CNN/R-CNN/LSTM/Encoder/Transformer architecture Hands-on experience with large networks like Inseption-Resnets,ResNeXT-50. Demonstrated capability using RNNS for text, speech data, generative models Working knowledge of NoSQL (GraphX/Neo4J), Document, Columnar and In-Memory database models Working knowledge of ETL tools and techniques, such as Talend,SAP BI Platform/SSIS or MapReduce etc. Experience in building KPI /storytelling dashboards on visualization tools like Tableau/Zoom data People Skills: Professional and open communication to all internal and external interfaces.Ability to communicate clearly and concisely and a flexible mindset to handle a quickly changing cultureStrong analytical skills. Industry Specific Experience: 10 -18 Years of experience of AI/ML project execution and AI/ML research Education Qualifications, Accreditation, Training Master or Doctroate degree Computer Science Engineering/Information Technology /Artificial Intelligence Moving forward together Were committed to building a diverse, inclusive and respectful workplace where everyone feels they belong, can bring themselves, and are heard. We provide equal employment opportunities to all qualified applicants and employees without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by law. We want our people to be energized and empowered to drive sustainable impact. So, our focus is on a values-inspired culture that unlocks brilliance through belonging, connection and innovation. And we're not just talking about it; we're doing it. We're reskilling our people, leveraging transferable skills, and supporting the transition of our workforce to become experts in today's low carbon energy infrastructure and technology. Whatever your ambition, theres a path for you here. And theres no barrier to your potential career success. Join us to broaden your horizons, explore diverse opportunities, and be part of delivering sustainable change.
Posted 2 months ago
5 - 8 years
6 - 10 Lacs
Bengaluru
Work from Office
About The Role Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters B?ig Data Developer - Spark,Scala,Pyspark Big Data Developer - Spark, Scala, Pyspark Coding & scripting Years of Experience5 to 12 years LocationBangalore Notice Period0 to 30 days Key Skills: - Proficient in Spark,Scala,Pyspark coding & scripting - Fluent in big data engineering development using the Hadoop/Spark ecosystem - Hands-on experience in Big Data - Good Knowledge of Hadoop Eco System - Knowledge of cloud architecture AWS - Data ingestion and integration into the Data Lake using the Hadoop ecosystem tools such as Sqoop, Spark, Impala, Hive, Oozie, Airflow etc. - Candidates should be fluent in the Python / Scala language - Strong communication skills ? 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ? 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally ? Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: Python for Insights. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 months ago
5 - 8 years
6 - 10 Lacs
Pune
Work from Office
About The Role Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ? Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ? Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ? Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Big Data. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 months ago
5 - 8 years
9 - 14 Lacs
Bengaluru
Work from Office
About The Role Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ? Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ? Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ? Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Scala programming. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 months ago
5 - 8 years
3 - 7 Lacs
Pune
Work from Office
About The Role Role Purpose The purpose of this role is to design, test and maintain software programs for operating systems or applications which needs to be deployed at a client end and ensure its meet 100% quality assurance parameters ? Do 1. Instrumental in understanding the requirements and design of the product/ software Develop software solutions by studying information needs, studying systems flow, data usage and work processes Investigating problem areas followed by the software development life cycle Facilitate root cause analysis of the system issues and problem statement Identify ideas to improve system performance and impact availability Analyze client requirements and convert requirements to feasible design Collaborate with functional teams or systems analysts who carry out the detailed investigation into software requirements Conferring with project managers to obtain information on software capabilities ? 2. Perform coding and ensure optimal software/ module development Determine operational feasibility by evaluating analysis, problem definition, requirements, software development and proposed software Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Modifying software to fix errors, adapt it to new hardware, improve its performance, or upgrade interfaces. Analyzing information to recommend and plan the installation of new systems or modifications of an existing system Ensuring that code is error free or has no bugs and test failure Preparing reports on programming project specifications, activities and status Ensure all the codes are raised as per the norm defined for project / program / account with clear description and replication patterns Compile timely, comprehensive and accurate documentation and reports as requested Coordinating with the team on daily project status and progress and documenting it Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ? 3. Status Reporting and Customer Focus on an ongoing basis with respect to project and its execution Capturing all the requirements and clarifications from the client for better quality work Taking feedback on the regular basis to ensure smooth and on time delivery Participating in continuing education and training to remain current on best practices, learn new programming languages, and better assist other team members. Consulting with engineering staff to evaluate software-hardware interfaces and develop specifications and performance requirements Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code Documenting very necessary details and reports in a formal way for proper understanding of software from client proposal to implementation Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc Timely Response to customer requests and no instances of complaints either internally or externally ? Deliver No. Performance Parameter Measure 1. Continuous Integration, Deployment & Monitoring of Software 100% error free on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software, Troubleshoot queries, Customer experience, completion of assigned certifications for skill upgradation 3. MIS & Reporting 100% on time MIS & report generation Mandatory Skills: Scala programming. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 months ago
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