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4.0 - 7.0 years

6 - 11 Lacs

Pune

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Some careers shine brighter than others. If you re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Consultant Specialist. In this role, you will: Work as part of Global IVR Test Engineering team for IVR Testing. Align to business partners goals for the Technology / Domain / Project and deliver goals as per agreed schedules specifications. Provide technical inputs to assist TL / APM to create project Plans schedules, effort estimates, requirement gathering analysis, risk analysis. Timely and appropriate escalations, only where necessary, appropriate measures are taken to improve and sustain high quality and prevent recurrence. Understand analyses changes in technology process across the Group / regions that would impact development support of builds tools. Buddy/mentor for a new recruit / TSE and SE in technical areas Ensure the project delivery does not suffer while replacing a resource Handle technical escalations for team Conduct relevant training sessions to develop skills of team members that would benefit in their day to day job / increase all round awareness of various technologies, standards processes in project. Training sessions to be conducted with appropriate training material hands on labs. Suggest implement best-in-class industry practices in the projects, as applicable. Requirements To be successful in this role, you should meet the following requirements: 8+ years of experience of IVR testing using Cyara. Must have knowledge in manual testing Strong knowledge of software QA methodologies, tools and processes in writing clear, concise and precise test cases and executing them. Document test cases Record test progress and results. Create test plans. Identify and track bugs throughout testing Identify any potential problems that users might encounter Research and analyse product features being tested. Create detailed, comprehensive and well-structured test plans and test cases Access and analyse requirements using IVR callflow diagrams. Should have experience of IVR testing and banking domain knowledge. Should have hands on experience of Natural Language Call Starring testing (NLCE) / voice Bio testing Experience on HP QC test management tool. End To End IVR testing experience will be beneficial from call dialing in IVR till call transfer to an agent. Added advantage if candidate have experience in testing Voice Biometrics and Speech / Conversational IVR s. Basics about Agent Toolbar Testing IVR test estimation. IVR report testing. High level understanding of Genesys platform. Knowledge of Cyara tool for test automation, Hammer tool for performance testing Should have prior experience of managing / working with global team Maintain an agile mind-set by adopting the practices and processes identified as being required for our domain, leveraging agile delivery methods. Must able to lead / guide junior resources working on multiple projects Able to lead multiple IVR projects simultaneously You ll achieve more when you join HSBC. .

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1.0 - 6.0 years

1 - 2 Lacs

Tirunelveli, Kanniyakumari

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Looking for a skilled Branch Relationship Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 1-7 years of experience in the BFSI industry. Roles and Responsibility Develop and maintain strong relationships with clients to increase business growth. Identify new business opportunities and expand existing customer relationships. Provide excellent customer service and resolve client queries promptly. Collaborate with internal teams to achieve sales targets and improve overall performance. Analyze market trends and competitor activity to stay ahead in the market. Build and maintain a strong understanding of customer needs and preferences. Job Requirements Proven experience in relationship management and sales. Strong knowledge of the BFSI industry and its regulations. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience working with UCV systems is an added advantage.

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3.0 - 5.0 years

2 - 6 Lacs

Tambaram, Chennai, Kanchipuram

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We are looking for a skilled Relationship Manager with 3 to 7 years of experience in the BFSI industry, specifically in micro mortgages. The ideal candidate will have a strong background in relationship management and sales. Roles and Responsibility Develop and maintain relationships with existing customers to increase business growth. Identify new business opportunities and expand customer base through effective sales strategies. Collaborate with internal teams to ensure seamless delivery of products and services. Provide excellent customer service and resolve customer complaints promptly. Analyze market trends and competitor activity to stay ahead in the market. Meet or exceed monthly and quarterly sales targets consistently. Job Minimum 3 years of experience in relationship management, preferably in the BFSI industry. Strong knowledge of micro mortgages and related products. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience working with cross-functional teams is an added advantage.

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2.0 - 4.0 years

4 - 8 Lacs

Nokha, Bikaner

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We are looking for a highly skilled and experienced Relationship Manager to join our team in the retail mortgages sector. The ideal candidate will have 2-4 years of experience in the BFSI industry, preferably with Equitas Small Finance Bank Ltd. Roles and Responsibility Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Identify new business opportunities and grow existing client relationships through effective sales strategies. Conduct thorough analysis of client financial data to provide expert advice on mortgage products and services. Collaborate with internal teams to ensure seamless delivery of mortgage products and services to clients. Provide exceptional customer service by responding promptly to client queries and resolving issues efficiently. Stay up-to-date with market trends and competitor activity to identify new business opportunities. Job Strong knowledge of retail mortgages and related products. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills. Experience working with diverse client groups and building long-term relationships. Familiarity with industry-standard software and technology systems.

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1.0 - 4.0 years

4 - 8 Lacs

Erode

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We are looking for a highly skilled and experienced Relationship Manager to join our team in the retail mortgages sector. The ideal candidate will have 1-4 years of experience. Roles and Responsibility Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Identify new business opportunities and grow existing client relationships through effective sales strategies. Conduct thorough analysis of client financial situations to offer appropriate mortgage options. Collaborate with internal teams to ensure seamless delivery of services and high-quality customer service. Stay updated on market trends and competitor activity to stay ahead in the competitive landscape. Provide exceptional customer service by resolving queries and concerns promptly and professionally. Job Requirements Strong knowledge of the BFSI industry, particularly in retail mortgages. Excellent communication and interpersonal skills to build strong client relationships. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills to assess client financial situations. Experience working with internal teams to deliver high-quality services. Familiarity with industry-standard software and technology used in retail mortgages.

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2.0 - 4.0 years

4 - 8 Lacs

Karimnagar

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We are looking for a highly skilled and experienced Relationship Manager to join our team in the retail mortgages sector. The ideal candidate will have 2-4 years of experience in the BFSI industry, preferably with Equitas Small Finance Bank Ltd. Roles and Responsibility Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Identify new business opportunities and grow existing client relationships through effective sales strategies. Collaborate with internal teams to ensure seamless delivery of mortgage products and services. Provide exceptional customer service and support to resolve client queries and concerns. Stay updated on market trends and competitor activity to stay ahead in the competitive landscape. Achieve sales targets and contribute to the growth of the organization. Job Requirements Proven experience in relationship management, preferably in the BFSI industry. Strong knowledge of retail mortgages and related products. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills. Experience working with small finance banks or similar institutions is an advantage.

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1.0 - 5.0 years

1 - 2 Lacs

Chennai

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We are looking for a highly motivated and experienced professional with 1-5 years of experience to join our team as an Associate - Tele Collection in Equitas Small Finance Bank Ltd, located in the BFSI industry. Roles and Responsibility Manage and oversee tele collection operations to achieve business objectives. Develop and implement effective strategies to improve collection efficiency and reduce delinquencies. Collaborate with internal teams to resolve customer complaints and issues. Analyze and report on collection performance metrics to senior management. Identify and mitigate risks associated with tele collection activities. Ensure compliance with regulatory requirements and company policies. Job Requirements Strong knowledge of BFSI industry practices and regulations. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet targets. Proficiency in using tele collection software and technology. Strong analytical and problem-solving skills. Experience working in a similar role within the BFSI industry.

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3.0 - 5.0 years

1 - 2 Lacs

Hyderabad, Nizamabad

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We are looking for a highly skilled and experienced Branch Relationship Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 3-5 years of experience in the BFSI industry. Roles and Responsibility Develop and maintain strong relationships with existing customers to increase business growth. Identify new business opportunities and expand the customer base. Provide excellent customer service and resolve customer complaints promptly. Collaborate with internal teams to achieve sales targets and improve overall performance. Analyze market trends and competitor activity to stay ahead in the market. Build and maintain a strong understanding of customer needs and preferences. Job Requirements Strong knowledge of the BFSI industry and its regulations. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills. Experience working with small finance banks or similar institutions is preferred. Ability to build and maintain strong relationships with customers and colleagues.

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1.0 - 3.0 years

2 - 6 Lacs

Kumbakonam, Thiruvarur

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We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 1-3 years of experience in the BFSI industry, preferably in micro mortgages. Roles and Responsibility Manage relationships with existing clients to ensure timely payment of EMIs and minimize defaults. Identify new business opportunities through networking and referrals. Conduct site visits to assess client needs and provide personalized solutions. Develop and implement strategies to increase sales and revenue growth. Collaborate with internal teams to resolve customer queries and issues. Maintain accurate records of client interactions and transactions. Job Requirements Strong knowledge of micro mortgage products and services. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Strong analytical and problem-solving skills. Familiarity with financial regulations and compliance requirements. Experience in relationship management and sales is desirable.

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1.0 - 6.0 years

2 - 6 Lacs

Kumbakonam, Thanjavur

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Roles and Responsibility Manage relationships with existing clients to ensure timely payment of EMIs and minimize defaults. Identify new business opportunities through networking and referrals. Conduct site visits to assess client needs and provide personalized solutions. Develop and implement strategies to increase sales revenue. Collaborate with internal teams to resolve customer queries and issues. Maintain accurate records of client interactions and transactions. Job Requirements Strong knowledge of micro mortgage products and services. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Strong analytical and problem-solving skills. Familiarity with financial regulations and compliance requirements. Experience in relationship management and sales is an added advantage.

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7.0 - 10.0 years

4 - 8 Lacs

Karnataka

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We are looking for a skilled Relationship Manager to join our team in the retail mortgages sector. The ideal candidate will have 7 years of experience and be based in Equitas Small Finance Bank Ltd. Roles and Responsibility Manage and maintain strong relationships with existing clients to ensure customer satisfaction and retention. Identify new business opportunities and develop strategies to acquire new customers. Conduct market research and competitor analysis to stay informed about industry trends. Collaborate with internal teams to provide comprehensive solutions to clients. Develop and implement effective sales plans to meet or exceed targets. Provide exceptional customer service and support to resolve client queries. Job Requirements Minimum 7 years of experience in relationship management, preferably in the BFSI sector. Strong knowledge of retail mortgages and related products. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Experience working with cross-functional teams and building strong relationships with stakeholders.

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2.0 - 7.0 years

2 - 6 Lacs

Chennai, Kanchipuram

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We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 2 to 7 years of experience in the BFSI industry, preferably in micro mortgages. Roles and Responsibility Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Identify new business opportunities and expand existing customer relationships through effective sales strategies. Conduct thorough analysis of client financial data to provide accurate assessments and recommendations. Collaborate with internal teams to ensure seamless delivery of products and services. Stay up-to-date with market trends and competitor activity to stay ahead in the competition. Provide exceptional customer service and support to ensure high levels of customer satisfaction. Job Requirements Strong knowledge of micro mortgages and related products is essential. Excellent communication and interpersonal skills are required to build strong relationships with clients. Ability to work in a fast-paced environment and meet sales targets consistently. Strong analytical and problem-solving skills are needed to assess complex financial data. Experience working in the BFSI industry, preferably in micro mortgages, is preferred. Ability to work collaboratively as part of a team to achieve common goals.

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1.0 - 2.0 years

4 - 8 Lacs

Palanpur, Ahmedabad

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We are looking for a highly motivated and experienced Relationship Manager to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 1-2 years of experience in the BFSI industry, preferably in retail mortgages. Roles and Responsibility Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Identify new business opportunities and grow existing client relationships through effective sales strategies. Conduct thorough analysis of client financial data to provide expert advice on mortgage products and services. Collaborate with internal teams to ensure seamless delivery of mortgage products and services to clients. Provide exceptional customer service and support to clients throughout the mortgage process. Stay up-to-date with market trends and competitor activity to identify new business opportunities. Job Requirements Strong knowledge of retail mortgages and related products. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills. Experience working with diverse client groups and providing tailored solutions. Familiarity with industry-standard software and technology platforms.

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1.0 - 6.0 years

2 - 6 Lacs

Kalburagi

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Looking to onboard a skilled Relationship Manager with 1 to 6 years of experience to lead our micro mortgage team in the BFSI sector. The ideal candidate will have a strong background in relationship management and sales, with excellent communication skills. Roles and Responsibility Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions. Identify new business opportunities and grow existing client relationships through effective sales strategies. Collaborate with internal teams to ensure seamless delivery of products and services. Provide exceptional customer service and support to clients, resolving issues promptly and efficiently. Stay updated on market trends and competitor activity to inform business decisions. Achieve sales targets and contribute to the growth of the organization. Job Requirements Minimum 1 year of experience in relationship management or sales, preferably in the BFSI sector. Strong knowledge of micro mortgages and related products. Excellent communication, interpersonal, and negotiation skills. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills with attention to detail. Experience working with cross-functional teams and building strong relationships with stakeholders.

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2.0 - 3.0 years

1 - 2 Lacs

Uttar Pradesh

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We are looking for a highly skilled and experienced Branch Relationship Officer to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 2-3 years of experience in the BFSI industry. Roles and Responsibility Develop and maintain strong relationships with clients to increase business growth. Identify new business opportunities and expand existing customer relationships. Provide excellent customer service and resolve client queries promptly. Collaborate with internal teams to achieve sales targets and improve overall performance. Analyze market trends and competitor activity to stay ahead in the market. Build and maintain a strong understanding of customer needs and preferences. Job Requirements Strong knowledge of the BFSI industry and its regulations. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet sales targets. Strong analytical and problem-solving skills. Experience working with small finance banks or similar institutions is preferred. Familiarity with UCV systems and procedures is an added advantage.

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3.0 - 5.0 years

2 - 6 Lacs

Tambaram, Chennai, Kanchipuram

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We are looking for a highly skilled and experienced Relationship Manager to join our team at Equitas Small Finance Bank Ltd. The ideal candidate will have 3 years of experience in the BFSI industry, preferably in micro mortgages. Roles and Responsibility Manage relationships with existing clients to ensure timely repayment of loans. Identify new business opportunities through networking and referrals. Conduct site visits to assess client needs and provide personalized solutions. Develop and implement strategies to increase sales revenue. Collaborate with internal teams to resolve customer queries and issues. Maintain accurate records of client interactions and transactions. Job Requirements Strong knowledge of micro mortgage products and services. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Strong analytical and problem-solving skills. Familiarity with financial regulations and compliance requirements. Experience working in a fast-paced environment and meeting sales targets.

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8.0 - 12.0 years

10 - 14 Lacs

Gurugram

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Complete Daily Quality checks as per the process requirement Provides on time Feedback to the agents for the errors identified Conduct Customer comeback analysis for all the errors received from the clients To meet the monthly sampling numbers as per the defined target Complete the feedback targets as specified in the QSD Contribute brainwave ideas to improve the process Complete the WB Role Roadmap within the stipulated time Prepare all team and client related reports for Quality Complete RCA for all the errors identified Ensure the QA process adheres to ISO guidelines Identify the improvement areas for staff and share it with the AM- Quality Communication with clients on a periodic basis Complete the Calibration exercise on a periodic basis as defined Create Error analysis/RCA Report within the defined timeline Attend all the development and quality trainings that are identified for a QA Help operations in identifying the training needs for the ops associates Drive projects and be part of the projects that are identified in the team

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3.0 - 5.0 years

3 - 5 Lacs

Mumbai, Mumbai Suburban, Mumbai (All Areas)

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Role & responsibilities Responsibilities: • Design, develop, and maintain automated test suites using Playwright with Python for web applications. • Develop and execute detailed test cases, scenarios, and scripts for both manual and automated testing. • Lead efforts in functional, regression, integration, sanity, performance, and crossbrowser testing. • Collaborate closely with product managers, developers, and other QA team members to understand requirements and translate them into effective test plans. • Review and enhance existing automation frameworks, ensuring scalability and maintainability. • Perform regular maintenance of regression suites and ensure consistent execution. • Document and track defects using tools like JIRA and collaborate with development teams for timely resolution. | • Actively participate in code and test case reviews, contributing to product quality and team knowledge sharing. • Promote and implement QA best practices, tools, and processes aligned with Agile methodologies. • Provide mentorship and technical guidance to junior QA team members. Requirements : • Bachelors degree in Computer Science, Engineering, or a related field. • 3–4 years of experience in QA testing, with a strong foundation in both manual and automation testing. • Proven expertise in Playwright with Python for automation testing Preferred candidate profile

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8.0 - 12.0 years

4 - 8 Lacs

Bengaluru

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NP : Immediate - 30 days Mandatory Skills : - Python frameworks such as Flask, RESTful API - PostgreSQL, SQL, Java Script, Restful Api - Strong experience as a Python developer. - Strong experience with Python frameworks such as Flask. - Experience with developing RESTful APIs. - Experience with Databases such as SQL and PostgreSQL. - Experience with JavaScript and React framework is beneficial. - Experience with GitLab, ARM templates or Terraform is beneficial. - Agile, Test Driven Development and DevOps practices are part of your DNA. - A Software Craftsperson focused on engineering best practices and delivering Clean Code. - Good communication skills - both written and verbal. - Strong analytical and problem-solving skills, you like to figure out how things work. - Keen interest in understanding how the business works. - Passion for learning and innovation.

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5.0 - 9.0 years

6 - 10 Lacs

Hyderabad

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Validation Lead Role Name Validation Lead Department Name Enterprise Engineering and Analytics (EEA) Role GCF 4 Job Family Software Development Engineer-Test I I Hiring Manager Name Asha Rani ABOUT AMGEN Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier, fuller and longer. We discover, develop, manufacture and deliver innovative medicines to help millions of patients. Amgen helped establish the biotechnology industry more than 40 years ago and remains on the cutting-edge of innovation, using technology and human genetic data to push beyond what’s known today. ABOUT THE ROLE Role Description We seek a skilled Validation Lead to oversee and manage validation activities for data platforms and solutions . As a key contributor, you will collaborate closely with cross-functional teams to ensure that the data and analytics products follow the required validation processes, documentation, and comply with Amgen’s standard operating procedures, policies, and guidelines . Your expertise will be instrumental in ensuring quality and adherence to required standards so that the engineering teams can build and deploy products that are compliant . Roles & Responsibilities Plan, coordinate, and lead the execution of validation activities, including qualification and validation of data products and software applications . Develop, review, and approve validation documentation such as Validation Plans, Validation Protocols (IQ/OQ), and Validation Reports. Ensure validation strategies meet regulatory requirements and company standards. Write, review, and approve Installation Qualification (IQ), Operational Qualification (OQ), and Computer System Validation documents. Stay updated on relevant changes to Amgen’s SOPs and ensure validation practices are aligned with evolving standards. Collaborate with cross-functional teams, including quality assurance, system owners, business owners, RunOps , engineering, and platform teams to drive validation activities and meet project deadlines. T rack the progress of validation activities and work closely with the product owner and scrum master to ensure validation activities timelines are aligned with the overall project plan. Ensure timely and effective completion of all validation activities in line with project objectives and schedules. Ensure proper documentation of validation activities, including deviations, change control, and non-conformance management . Identify opportunities for process improvements in validation activities. Stay current on new technologies, validation trends, and industry best practices to improve validation efficiencies. Collaborate and communicate effectively with the product teams. Functional Skills: Must-Have Skills: 2+ year s of experience in validation in a GMP-regulated environment (pharmaceutical, biotech, medical devices, etc.). 5+ to 9 Years overall experience in Testing with 2+ years of experience in validation experience is mandatory. Experience leading software validation projects. Proficiency in developing and executing validation protocols (IQ, OQ, PQ), reports, and related documentation. Familiarity with computer system validation and software validation is a plus. Strong problem-solving and analytical skills. Excellent communication and teamwork skills. Good-to-Have Skills: Experience with automated and computer-controlled systems validation (21 CFR Part 11) Education and Professional Certifications Bachelor’s /Masters degree in computer science and engineering preferred, other Engineering field is considered Soft Skills: Excellent analytical and troubleshooting skills. Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation. Ability to manage multiple priorities successfully. Team-oriented, with a focus on achieving team goals . Ability to learn quickly, be organized and detail oriented. Strong presentation and public speaking skills. EQUAL OPPORTUNITY STATEMENT Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

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0.0 - 3.0 years

3 - 5 Lacs

Hyderabad

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What you will do In this vital role you will a key contributor to the companys global digital transformation initiatives, delivering secure, compliant, and user-friendly digital solutions. As part of the Global Medical Technology Medical Information team, you will play a critical role in ensuring quality, compliance, and performance across Amgens Medical Information platforms. In this role, you will serve as an Application Test Analyst, responsible for supporting the validation and quality assurance of enterprise applications through structured testing processes. You will contribute to the creation and implememntation of test cases, capture test evidence, and log and track defects to resolution. This role is crucial in maintaining the accuracy, compliance, and performance of systems used in regulated environments, including GxP. You will work closely with development, quality, and validation teams to deliver trusted solutions that serve healthcare professionals and patients around the world. Roles & Responsibilities: Design and develop functional and regression test cases for Salesforce-based systems, including Lightning components, custom objects, workflows, validations, and integrations. Support User Acceptance Testing (UAT) by coordinating test activities, preparing relevant Salesforce scenarios, and assisting end users. Configure and manage test data in Salesforce environments (standard and custom objects) aligned with test case preconditions. Implement structured testing phases including Dry Runs, Operational Qualification (OQ), Functional Testing, and Regression Testing, ensuring all scripts align with validation requirements. Conduct System Integration Testing (SIT) to validate end-to-end workflows and ensure seamless data flow across integrated systems. Capture and upload test evidence, screenshots, logs, and results to HP ALM, ensuring all test steps and validations are properly documented. Log, track, and prioritize defects in HP ALM, linking them to corresponding test cases and working with the Salesforce development team for resolution. Perform re-tests and confirm defect closure, ensuring the integrity of fixes and absence of regression issues across Salesforce functionality. Implement manual test scripts for Salesforce features, including access control (roles/profiles), data security, UI consistency, and business workflows. Work closely with Salesforce developers, business analysts, and administrators to validate system behavior post-deployment and patch releases. Validate security configurations, field-level permissions, page layouts, and record insight to ensure compliance with Amgens internal controls and GxP standards. Participate in Salesforce release cycle testing, including sandbox validations, data migrations, and impact analysis of new features. Ensure all testing activities, including test planning, execution, and defect management, are fully traceable and audit-ready in HP ALM for CSV and regulatory compliance. Support audit and inspection readiness by maintaining structured documentation of test artifacts and validation evidence. Actively contribute to Agile/Scrum ceremonies by sharing testing insights, risks, and quality updates during sprint planning, reviews, and retrospectives. Continuously improve QA processes and recommend enhancements to test case reusability, ALM usage, and collaboration between multi-functional teams. What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Bachelors degree and 0 to 3 years of Computer Science, IT or related field experience Diploma and 4 to 7 years of Computer Science, IT or related field experience. Preferred Qualifications: BS / MS in Computer Science, Information Technology, Life Sciences, or a related field 3+ years of experience in manual testing and system validation in a regulated (GxP/CSV) environment Good understanding of test lifecycle documentation, including test plans, RTMs, OQ scripts, and summary reports Familiarity with test management and defect tracking tools (e.g., JIRA, HP ALM, qTest) Experience working in Agile/Scrum teams within healthcare or pharmaceutical domains Experience in validating GxP-critical systems per 21 CFR Part 11, Annex 11, and data integrity standards Exposure to or interest in automation testing tools and concepts (e.g., Selenium, TestNG) Must-Have Skills Hands-on experience in designing, executing, and documenting manual test cases, particularly for Salesforce-based systems, including Lightning components, workflows, and custom objects. Proficient in using HP ALM (or equivalent tools) for planning, performing test runs, capturing test evidence, and managing defect lifecycles with full traceability. Ability to log, track, and verify defects, link them to test cases, and collaborate with development teams for resolution and re-testing within structured QA cycles. Experience performing manual test scripts related to roles/profiles, data security, record visibility, UI consistency, and Salesforce business workflows. Good-to-Have Skills Experience testing within regulated healthcare or pharmaceutical domains, where compliance and data integrity are critical. Interest or exposure to automation tools such as Selenium, TestNG, or other test frameworks for potential process optimization. Experience supporting Salesforce release testing, sandbox validation, UAT coordination, and post-deployment verifications. Familiarity with writing and maintaining Requirements Traceability Matrices (RTMs), OQ protocols, test plans, and validation summary reports. Active involvement in Agile ceremonies such as sprint planning and retrospectives, with the ability to share insights, raise risks, and contribute to continuous QA improvement. Solid understanding of GxP and Computer System Validation (CSV) standards, including 21 CFR Part 11 and Annex 11, with experience maintaining audit-ready documentation and validation evidence. Professional Certifications: ISTQB Foundation or Advanced Level Certification. Certified CSV/Validation Professional (optional). SAFe Agile or Scrum Certification (preferred). Soft Skills: Diligent with a strong commitment to accuracy and documentation. Excellent analytical and problem-solving skills. Good interpersonal and written/verbal communication abilities. Ability to work independently and in collaboration with multi-functional teams. Proactive, self-motivated, and adaptable in a dynamic environment. High level of accountability and ownership of work you're leading.

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2.0 - 5.0 years

3 - 7 Lacs

Hyderabad

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Technical BA/Testing Engineer What you will do Let’s do this. Let’s change the world. In this vital role you will be the Technical Business Analyst/Testing Engineer plays a crucial role in ensuring that software, systems and integrations meet quality standards and function as intended. This hybrid role requires a strong analytical approach, good communication skills, and a deep understanding of software development life cycles (SDLC), especially in agile environments. You will be responsible for gathering and analyzing business requirements, writing user stories, and developing and implementing test cases to ensure the quality of product delivery. This position involves a mix of business analysis and testing responsibilities, including both manual and testing. The role requires collaboration with development teams to ensure seamless integration and functionality. Roles & Responsibilities: Business Analysis: Collaborate with product managers, stakeholders, and developers to gather and analyze business and technical requirements. Translate business needs into detailed user stories, functional specifications, and acceptance criteria. Develop process flow diagrams, data flow diagrams, and supporting documentation to communicate functionality and workflows. Act as a liaison between technical teams and non-technical stakeholders to ensure alignment and shared understanding throughout the development lifecycle. Testing Engineering: Design, document, and implement comprehensive test plans, test cases, and test scripts based on business and system requirements. Perform various types of testing, including functional, regression, integration, unit, performance, and user acceptance testing (UAT). Work closely with software engineers to understand system architecture and behavior in order to develop effective test strategies. Conduct manual and automated testing to ensure system reliability, usability, and accuracy. Identify, document, and track system bugs, inconsistencies, and areas for improvement using tracking tools. Analyze testing outcomes and provide reports with insights and recommendations for issue resolution or enhancement. Participate in performance and load testing to validate system scalability and responsiveness under expected conditions. Support testing tool development and script maintenance to ensure testing coverage remains current and effective. Engage in technical discussions and code walkthroughs to provide feedback on functionality and implementation from a validation perspective. Ensure deliverables meet technical standards and align with business objectives and any relevant compliance or regulatory requirements. What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Master’s degree and 1 to 3 years of Computer Science, IT or related field experience OR Bachelor’s degree and 3 to 5 years of Computer Science, IT or related field experience OR Diploma and 7 to 9 years of Computer Science, IT or related field experience Preferred Qualifications: Must-Have Skills Requirements Analysis & Documentation Ability to gather, analyze, and clearly document business and technical requirements through user stories, workflows, and specifications. Test Planning & Execution Skilled in designing and implementing detailed test plans and test cases across different testing types, including functional, integration, and unit testing. SQL & Data Validation Proficient in writing SQL queries to validate data, perform backend testing, and ensure data integrity across systems. Stakeholder Communication Good communication and interpersonal skills to effectively collaborate with developers, product managers, and non-technical stakeholders. Good-to-Have Skills: Basic knowledge of how different systems interact and exchange data, including the ability to work with interfaces or data exchange formats. General awareness of how automation can be used to streamline testing or repetitive tasks, even if not hands-on with specific tools. Comfort with iterative development processes and collaborating in multi-functional teams using frameworks like Agile or Scrum. Professional Certifications: SAFe® for Teams certification (preferred) Soft Skills: Excellent analytical and troubleshooting skills Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation Ability to handle multiple priorities successfully Team-oriented, with a focus on achieving team goals Shift Information: This position requires you to work a later shift and will be assigned to the second shift. Candidates must be willing and able to work during evening shifts, as required based on business requirements. What you can expect of us As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now and make a lasting impact with the Amgen team. careers.amgen.com As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease. Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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2.0 - 5.0 years

10 - 14 Lacs

Hyderabad

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At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. What you will do Let’s do this. Let’s change the world. In this vital role you will will be at the forefront of innovation, using their skills to design and implement pioneering AI/Gen AI solutions. With an emphasis on creativity, collaboration, and technical excellence, this role provides a unique opportunity to work on ground-breaking projects that enhance operational efficiency at the Amgen Technology and Innovation Centre while ensuring the protection of critical systems and data. Roles & Responsibilities: Design, develop, and deploy Gen AI solutions using advanced LLMs like OpenAI API, Open Source LLMs (Llama2, Mistral, Mixtral), and frameworks like Langchain and Haystack. Design and implement AI & GenAI solutions that drive productivity across all roles in the software development lifecycle. Demonstrate the ability to rapidly learn the latest technologies and develop a vision to embed the solution to improve the operational efficiency within a product team Collaborate with multi-functional teams (product, engineering, design) to set project goals, identify use cases, and ensure seamless integration of Gen AI solutions into current workflows. What we expect of you We are all different, yet we all use our unique contributions to serve patients. Basic Qualifications: Master’s degree and 1 to 3 years of Programming Languages such as Java and Python experience OR Bachelor’s degree and 3 to 5 years of Programming Languages such as Java and Python experience OR Diploma and 7 to 9 years of Programming Languages such as Jav and Python experience Preferred Qualifications: Proficiency in programming languages such as Python and Java. Leverage advanced knowledge of Python open-source software stack such as Django or Flask, Django Rest or FastAPI, etc. Experience working with RAG technologies and LLM frameworks, LLM model registries (Hugging Face), LLM APIs, embedding models, and vector databases Familiarity with cloud security (AWS /Azure/ GCP) Utilize expertise in integrating and demonstrating Gen AI LLMs to maximize operational efficiency.Productivity Tools and Technology Engineer Good-to-Have Skills: Experience with graph databases (Neo4J and Cypher would be a big plus) Experience with Prompt Engineering and familiarity with frameworks such as Dspy would be a big plus Professional Certifications: AWS / GCP / Databricks Soft Skills: Excellent analytical and troubleshooting skills. Strong verbal and written communication skills Ability to work effectively with global, virtual teams High degree of initiative and self-motivation. Ability to manage multiple priorities successfully. Team-oriented, with a focus on achieving team goals Strong presentation and public speaking skills. Thrive What you can expect of us As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being. In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards. Apply now for a career that defies imagination In our quest to serve patients above all else, Amgen is the first to imagine, and the last to doubt. Join us. careers.amgen.com Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

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2.0 - 4.0 years

4 - 8 Lacs

Bengaluru

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QE Automation Engineer The Position: Reporting to the QE Manager, the candidate will be responsible for ensuring on quality and on time delivery of test planning, test data preparation and execution activities in the delivery of Testing new or modified applications/systems across multiple platforms. The QE Automation Engineer will be a high-performing individual who is methodical, inquisitive and has a passion for quality. They will partner with their Scrum Team and business colleagues on a journey of continuous learning and improvement to ensure ongoing optimisation of our test automation capability in support of key strategic outcomes for our business. Working across our International Health IT Team to deliver successful Test Automation solutions enabling all methodologies with a focus on SAFe Agile, you will work with individuals from across the world, with both in-person and remote teams. Main Duties / Responsibilities: Responsible for delivering the QE Automation roadmap for each team Build & maintain the automation for critical & complex business applications Product understanding and creating test automation scripts for In-sprint & regression testing Creating and executing test scripts in test management tool and reporting bugs Determine priority for test cases and create effective execution plans with maximum coverage Participate in PI & Sprint planning and other Agile ceremonies Track & report automation progress as per PI plan Develop skills in new automation tools to improve the automation penetration Contribute towards implementation of new ideas & solutions Adheres to the organization's Quality Engineering best practices and help to drive changes to achieve more efficiency Identify & Support Automation and DevOps opportunities; looking at efficiencies in In Sprint Automation as well as Regression as we develop our CI/CD pipelines Required Skills and Experience: Bachelors degree in Computer Science or a related discipline and at least two, typically five or more years experience in a system quality environment, or an equivalent combination of education and work experience 2 - 4 Yrs. experience in QE - Test Automation 2 - 4 Yrs. Experience in Programming language like Java 2 - 4 Yrs. experience in automation of mobile app testing with Appium (using real devices with emulators and Browser Stack) 2 - 4 Yrs. experience of REST API testing (Manual/automation using Postman and other tools using java). Experience of test automation in BDD process Experience of developing custom automation solutions & functions Experience of doing deep failure analysis to address automation failures Good experience of working in all phases of Test Cycles (Test Design, Test Reviews, Test Execution, Defect management & reporting) Experience of running the test execution through CI/CD pipelines Knowledge of Health Insurance Industry Broad knowledge of the Software Delivery Lifecycle with specific expertise of Software Testing Proven experience of working within an Agile environment Broad knowledge of automated testing and modelling tools Good knowledge of different web browsers like Internet Explorer, Firefox, MS Edge, Chrome Competent user of Microsoft office applications like Excel, Word, PowerPoint and Outlook Excellent written and oral communication skills Strong problem-solving and analytical skills Comfortable working independently, leading a team or as part of a team Demonstrate accuracy and possess a keen eye for detail Desirable Skills and Experience Experience in web automation using other automation tools & frameworks Codeless automation tools experience Experience in implementation of CI/CD pipeline using Jenkins/Azure DevOps

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3.0 - 8.0 years

0 - 0 Lacs

Mumbai, Mumbai Suburban, Mumbai (All Areas)

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Hiring for Manual Testing with Life Insurance and Life Asia Need immediate - 15 days serving only Loc- Lower Parel/ Goregaon, Mumbai Exp- 3+ years Interested candidates send you resume to preethi.kumar@harjai.com

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