Mangalam Industries

Handling order by phone, email or message and checking the order have the correct prices, discount and product numbers. Helping the sales team for appointment and ensuring sales. Handling urgent calls / emails / messages when sales representative unavailable, Answer customer queries , Informing them of delay arranging delivery dates , scheduling marketing events, Every month sales ledger confirmation, Logistics l=delivery confirmation with clients after every dispatch of goods. Everyday connect with 10 new clients by call, what's app and email from existing database and share product details and brochure. Collaborating with other departments to ensure sales marketing queries and delivery are efficiently Maintain all clients pending order and confirm it and inform delivery schedule Reply to emails with Quotation , Proforma Invoice or Invoice timely and ensure order. Handle 5 key accounts as a CRM. Prepare labels and stickers for packages and product packets for samples to courier to customers. Excellent knowledge of MS office and ERP Outstanding communication , negotiable interpersonal skills . Excellent organization and time management skills.