Key Responsibilities Responding to customer queries and DM on all channels. Solving all queries and getting back, and reaching out to customers. Communicating and getting product feedback from customers. About Company: Manetain launched with its hair accessories for all-natural hair types of varied thickness, density, and texture. The goal was to develop quality hair products suited to all hair types and textures, firmly believing every person should -own- their natural beauty. Manetain's products are CG safe, vegan, made of clean ingredients of the best quality that are sourced responsibly. All products are subjected to rigorous quality checks, have met the stringent approval criteria of the drugs and cosmetic authorities, and are patented.
Marketing & Brand Head 📍 Mumbai | 🕐 Full-time | 🏢 On-site About the Role: We’re looking for a dynamic and data-driven *Marketing & Brand Head* to lead the overall marketing strategy and brand building for our growing company. This is a leadership role that combines creative thinking with performance marketing, responsible for driving growth across all channels – website, marketplaces, and quick commerce. As the face of our marketing function, you'll guide a team of channel owners, shape our brand voice, conceptualize high-impact campaigns, and ensure consistent execution to meet business goals. If you're a strategic thinker with strong leadership skills and a passion for building customer-centric brands, we want to hear from you. Key Responsibilities: 🔹 Marketing Strategy & Leadership • Develop and execute end-to-end marketing strategies aligned with business growth goals • Lead and mentor a team managing performance across digital channels • Ensure synergy and consistency across brand communication and customer touchpoints 🔹 Sales & Promotions Planning • Own the offers and promotions calendar across all platforms • Collaborate with finance and ops on pricing, margins, and inventory alignment • Optimize marketing spends for maximum ROI 🔹 Social Media & Content Marketing • Oversee social media strategy and content direction • Drive brand storytelling, influencer partnerships, and UGC initiatives • Monitor engagement metrics and continuously optimize performance 🔹 Campaigns & Brand Initiatives • Plan and execute seasonal, festive, and topical campaigns (digital, influencer, offline, PR) • Measure campaign performance and its impact on brand and sales 🔹 Events, Collaborations & Merchandise • Lead brand activations, events, and offline community initiatives • Drive creator and brand collaborations, along with merchandising strategies 🔹 Analytics & Insights • Track KPIs like CAC, LTV, retention, and channel-wise ROI • Build dashboards and deliver weekly performance reviews to leadership • Drive decision-making through data and market insights What We're Looking For: ✔ Proven experience in Marketing Strategy, Digital & Content Marketing ✔ Strong expertise in Brand Management and Social Media ✔ Data-driven mindset with skills in Market Research & Analysis ✔ Excellent communication, leadership, and cross-functional collaboration abilities ✔ Proficiency with marketing tools and performance analytics ✔ Prior experience in D2C, retail, or e-commerce is a strong plus ✔ Bachelor's or Master’s degree in Marketing, Business, or related field If you're excited to take ownership of a high-impact marketing function and build a bold, consumer-loved brand — apply now or reach out directly!