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0.0 - 1.0 years
0 - 0 Lacs
nashik
On-site
Outbound and Inbound Calling: Making proactive outbound calls to potential or existing customers to inform them about products or services. Also, handling incoming calls from interested customers, answering their questions, and converting inquiries into sales. Sales and Lead Generation: Actively selling products and services and working to meet or exceed monthly sales targets. This includes generating new sales leads through effective telephonic communication. Customer Relationship Management: Building and maintaining strong, positive relationships with customers by providing excellent service and addressing their needs and concerns. Product Knowledge: Gaining a thorough understanding of the company's products and services to effectively explain features, benefits, and pricing to customers. Multilingual Communication: Conducting sales conversations fluently and professionally in one or more South Indian languages (e.g., Tamil, Telugu, Kannada, or Malayalam) to cater to the specific regional market. Database Management: Accurately entering and updating customer information, sales data, and call records in the company's CRM (Customer Relationship Management) system. Problem-Solving: Handling customer grievances, objections, and complaints calmly and effectively to maintain the company's reputation and ensure customer satisfaction.
Posted 2 days ago
6.0 - 10.0 years
0 Lacs
chennai, tamil nadu
On-site
The Securities & Derivative Analyst 1 is an entry-level position that involves processing orders and transactions from trading desks and branch offices in coordination with the Operations - Transaction Services team. Your main responsibility will be to assist in the clearance, settlement, and investigation of client securities and derivatives transactions. You will be expected to have excellent working knowledge of trade initiation & execution, trade capture, trade enrichment, contract note confirmation, and trade settlements. Additionally, a comprehensive understanding of products such as Equities, Bonds, MLI, Structure Products, etc., with a focus on trade initiation through settlements is essential. Proficiency in swift formats Mt540, Mt541, Mt542, Mt543, Mt202, Mt210, and MT103 is required. Monitoring failed trades, ensuring fund transfers before RTGS cut-off, achieving seamless settlements, and understanding market nuances across various markets are also part of the job responsibilities. You will be required to handle critical events with a robust control environment to mitigate operational and regulatory risks effectively. A solid grasp of the Corporate Action working model from a Global Custodian or Middle office perspective is necessary. Comprehensive processing knowledge of all Corporate Action types - Mandatory, Voluntary & CHOS will be expected from you. Qualifications for this role include 6-8 years of relevant experience, a fundamental understanding of the operating model of Corporate Action, and a proven ability to handle various concurrent activities/projects in a high-risk environment. The ability to thrive in a fast-paced work environment is crucial. Ideally, you should hold a Master's Degree/University degree or possess equivalent experience in Business, Accounting, or Finance. This job description offers a high-level overview of the primary tasks involved in this role. Additional job-related duties may be assigned as required. If you are a person with a disability and require a reasonable accommodation to use our search tools or apply for a career opportunity, please review Accessibility at Citi. You may also refer to Citi's EEO Policy Statement and the Know Your Rights poster for further information.,
Posted 1 week ago
1.0 - 3.0 years
3 - 6 Lacs
Bengaluru
Work from Office
Role: Corporate Actions - Associate Experience: 1-3 Years Location: Bengaluru( Marathali) Responsibilities Include: • Scrubbing and set up of Corporate Actions in operating systems (e.g. Picasso) • Monitoring of Corporate Actions in all reliefs and identification of eligible global positions (Settled/Pending trades, SLAB) • Permanent follow-up of events announcements, forecast and deadlines leading to an efficient management regarding scrubbing, notifications and bookings in our general books and recording systems (e.g. Calypso, Power, Picasso tools) • Manage the election process for voluntary events in close relations with other teams of the GM CAIT department, compile aggregated instruction to be sent to agents/custodians and ensure good receipt. • Strict follow-up of the expected proceeds/results at payment date, and follow-up controls in regards to theoretical bookings and forecast assumptions that may leave with breaks on internal or external reconciliations. • Acting as a central point of contact for Corporate actions operations subject matters within BNP (across all functions) and outside (Custodian, Counterparties) and as an expert on Corporate Actions for client and business services. • Ability to manage any Corporate Actions type on the overall scope of the team and to become expert on specific market rules • Provide a regular report to hierarchy and being pro-active during all recurrent meetings (morning, weekly meetings, etc.) • Participate actively to the continuous improvement of our process and systems (macros, UAT/tests, update of procedures, etc.) Interested candidates can reach me through "srilekha.g@twsol.com"
Posted 1 month ago
2.0 - 5.0 years
1 - 5 Lacs
Pune
Hybrid
Please Note : Candidate with the below relevant experience can only apply Year of experience - 2- 5 yrs relevant Shift Time- Flexible shift Work Location : Pune Role & responsibilities : Responsible for mandatory and voluntary corporate actions custody functions for all organizational accounts. Receives guidance from more experienced staff. With guidance from more senior staff, responsible for processing basic mandatory and voluntary corporate action events (including the daily interpretation, monitoring, scrubbing and notification of corporate action events), processing liability notices, processing and allocating dividend interest payments and processing class action suits. Reconciles, monitors and posts entitlements to client accounts. Responsible for daily and monthly outlier review, research and documentation. Responsible for performing daily reconciliations for cash, security and suspense transactions as well as adhering to established quality control measures and procedures. Responsible for researching and responding to inquiries from internal business groups, depositories, agents, brokers, clients, Investment Managers, sub custodians and/or custodians. Works on multiple systems to perform corporate action processing, including creating and scrubbing announcements, sending client instructions to third parties, and, posting online cash and security transactions
Posted 1 month ago
1.0 - 4.0 years
2 - 4 Lacs
Mumbai Suburban, Thane, Navi Mumbai
Work from Office
Location: Navi Mumbai- Ghansoli Designation: Analyst Role : The Corporate Actions person is responsible for managing and processing mandatory and voluntary corporate actions, ensuring accurate entitlement calculation, payment processing, and reconciliation. The role requires a deep understanding of capital markets and experience in handling operations for international clients. Job Responsibilities : 1. Good knowledge of different types of corporate actions 2. Set up and process mandatory and voluntary events 3. Process instructions for voluntary corporate actions 4. Calculate and post entitlements on Ex-Date/Expiration Date 5. Process payments on Payable Date 6. Reconcile stock and cash for corporate actions 7. Handle corporate action claim processing 8. Conduct daily reconciliations 9. Ensure SOPs are updated whenever there is a change 10. Relevant experience in the reconciliation process 11. Must know the impact of TAX and Rate on each events. 12. Must aware about each important date of Corporate Action (Ex-date, Pay date, record date. 13. Have good experience on working on MS Excel. 14. Must have strong Communication Skills. 15. Should be ready to work in any Shift. 16. 1-6 years of relevant experience 17. Ability to manage international client operations Shifts timings: Rotational Shifts (Including night shift)
Posted 2 months ago
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