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Customer Representative Executive Wzatco Projectors

1.0 - 5.0 years

0 Lacs

karnataka

On-site

You are a proactive and customer-focused Customer Representative Executive with a minimum of 1 year of experience in technical support. You possess a strong understanding of troubleshooting technical issues, managing inbound and outbound support calls, and handling support tickets via email or chat. Your responsibilities include handling customer queries and technical issues through calls, emails, and ticketing systems. You are expected to troubleshoot and resolve product-related technical issues promptly and professionally. In case of unresolved or complex issues, you escalate them to the appropriate internal teams. Maintaining detailed and accurate documentation of customer interactions an...

Posted 4 months ago

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