Systems Engineer - IT Service Management Infosys BPM Limited

2.0 - 6.0 years

0 Lacs

pune, maharashtra

On-site

Role Overview: You will be responsible for providing day-to-day IT support, managing endpoints such as desktops, laptops, and IP phones, as well as implementing and administering servers. Your knowledge of Active Directory Services, DHCP, and DNS will be crucial, along with basic administration of LAN infrastructure including switches, firewalls, and routers. You will analyze root causes of incidents, provide solutions within defined SLA targets, and prevent recurring issues. Additionally, you will handle system and network-related problems and address 1st and 2nd level IT incidents and service requests. Key Responsibilities: - Handle system and network-related issues, 1st and 2nd level IT i...

Posted 2 months ago

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Senior Systems Engineer - IT Service Management Infosys BPM Limited

3.0 - 7.0 years

0 Lacs

pune, maharashtra

On-site

In this role, you will be responsible for providing day to day IT support, managing endpoints including desktops, laptops, and IP phones. You should have experience in implementing and administering servers, as well as knowledge of Active Directory Services, DHCP, and DNS. Basic administration of LAN infrastructure such as switches, firewall, and routers will also be a part of your responsibilities. Key Responsibilities: - Attend to service requests and incidents, analyze the root cause, and provide solutions within defined SLA targets to prevent repeated incidents. - Handle system and network-related issues, manage 1st and 2nd level IT incidents, and service requests. - Familiarity with too...

Posted 2 months ago

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