ServiceNow ITSM Developer NTT DATA Services

3.0 - 7.0 years

0 Lacs

karnataka

On-site

Role Overview: As a ServiceNow ITSM Developer at NTT DATA, your primary responsibility will be configuration and development within the Incident/Request/Change, Virtual Agent, Integration, and ITSM domains. It is essential to maintain a solid understanding of ITAM and CMDB while utilizing good communication skills to effectively engage with clients. Key Responsibilities: - Take ownership of assigned activities by the client - Promptly acknowledge queries - Demonstrate scripting knowledge, with at least an understanding of the OOB scripts - Act as a CMDB and Discovery Engineer Qualifications Required: - Previous experience in ITSM configuration & development - Familiarity with Incident/Reques...

Posted 1 month ago

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CPE Soft Services Compass Group India

2.0 - 6.0 years

0 Lacs

maharashtra

On-site

The role of CPE Soft Services - West involves providing solutions based on site surveys, commercial scoping of work, and service for soft services in Western India. You will be responsible for housekeeping, troubleshooting service quality issues, conducting root cause analysis, and restoring service quality. Additionally, you will provide technical/soft and process training to all sites, deploy and improve processes at all locations, conduct site audits, and close CAPA (Corrective and Preventive Action) activities. You will also be responsible for executing Continuous Improvement projects, planning for business continuity, driving process, product, and solution innovation, supporting new sit...

Posted 3 months ago

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