20 Manager Training Jobs

Hiring Manager Training and Sr Manager Training on the paper form BPO Industry NHT, OJT, Refresher training TNA TNI TTT Required Candidate profile Work from office Kolkata only not for Delhi/NCR neither Bangalore and Hyderabad APPLY those who can relocate in Kolkata Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Perks and benefits Fix Salary + lucrative Incentives

Responsible for managing the training function End to End for multiple LOBs Sites Locations•Assess Trainers’ facilitation skills during classroom training sessions Supervise training team through regular team reviews on performance call @9716551077 Required Candidate profile Support trainers during Nesting phase•Training Performance Management Training Reporting and Analysis share cv at mamta@emsol.co.in

Need MIn 7+yrs exp in Process Training & Min 1+yr exp as a Manager Training from Technical Support Voice Chat Process BPO. Handled a team of Training Team Leads and Trainers Fluent English US Shifts Call 8447780697 send CV monu@creativeindians.com

Leading BPO in Kolkata Hiring for Process Training Manager International Travel Voice Process International Voice Experience is Mandatory Must be working as Training Manager or Tenured Deputy Manager Training on papers Looking for Immediate Joiners Shifts 24*7 CTC UPTO 16LPA based on Last CTC Role & key Responsibilities Represent client calls and calibrations. Planning of Ramp & Backfill batches. Client Interaction with clear view Value Add to the client from the process improvement standpoint. Work closely with Ops and Quality team to design action plans to bridge Product/process related knowledge gaps. Responsible as per defined monthly/quarterly/yearly Training scorecards and PLA (Performance level agreement) Responsible for managing retention during training across New Hire batches Manage/create process SOPs and training refreshers Drive C-Sat & E-sat initiatives to add value to the Process and customer Support administrative tasks Manage training MIS for classes and other related training work Interdepartmental coordination & communication Should be able to contribute to process improvements and innovation in the training function Update oneself regularly with Company policies & report any Security Incident that is observed Keep Companys and Customer information confidential and not disclose to unauthorized individuals and outsiders Willing to work 6 days a week and on rotational shifts in a 24/7 environment. Night shift in scope Key Skills and knowledge: Excellent communication skills Fluent in English Proficient in MS Office Working Experience in the Travel Industry (Preferred) Good people management, Interpersonal skills and Teamwork Continuous Process Orientation Ability to prioritize Ability to meet deadlines Detail oriented Ability to work under pressure Time Management Educational Qualification: Graduate / Postgraduate Interested candidates can mal their cv at simmi@hiresquad.in or call at 8467054123

Hiring Manager Training and Sr Manager Training on the paper form BPO Industry NHT, OJT, Refresher training TNA TNI TTT Work from office Kolkata only not for Delhi/NCR neither Bangalore and Hyderabad APPLY those who can relocate in Kolkata Required Candidate profile Work from office Kolkata only not for Delhi/NCR neither Bangalore and Hyderabad APPLY those who can relocate in Kolkata Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Perks and benefits Fix Salary + lucrative Incentives

Hiring Manager Training and Sr Manager Training on the paper form BPO Industry NHT, OJT, Refresher training TNA TNI TTT Work from office Kolkata only not for Delhi/NCR neither Bangalore and Hyderabad APPLY those who can relocate in Kolkata Required Candidate profile Work from office Kolkata only not for Delhi/NCR neither Bangalore and Hyderabad APPLY those who can relocate in Kolkata Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Perks and benefits Fix Salary + lucrative Incentives

Hiring for the Manager/ Sr. Manager Training role in Travel Process!! Company - iEnergizer Noida Sec 60 GDS EXPERIENCE IS A MUST Contact Person: HR Sharandeep Kaur - 9266364422 Job Description:- The position of Manager / Sr. Manager Training involves overseeing and managing the training and development programs within an organization. This includes designing, implementing, and evaluating training initiatives to enhance employee skills and performance, as well as aligning training strategies with business goals. The Assistant Manager is responsible for leading a team, collaborating with various departments, and ensuring effective learning experiences to support employee growth and organizational success. Preferred candidate profile * Any Graduate with 1 year Manager / 3+ years as AM Training on paper can apply. * Should have Excellent communication skills. * Should be from BPO background (Travel Process). * Comfortable to work in rotational shifts. GDS MANDATORY Perks and benefits * Competitive Salary and Benefits package. * Opportunity for professional growth. * Collaborative and dynamic work environment. Immediate joiners Preferred. References are highly appreciated!!!

2yr exp as a BPO Manager Training on the paper form BPO Industry NHT, OJT, Refresher training TNA TNI TTT Immediate Joiner Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Required Candidate profile WFO Kolkata only Not for Delhi/NCR and Bangalore-APPLY those who can relocate in Kolkata Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Perks and benefits Fix Salary + lucrative Incentives

Leading BPO in Kolkata Hiring for Process Training Manager International Travel Voice Process International Voice Experience is Mandatory Must be working as Training Manager or Tenured Deputy Manager Training on papers Looking for Immediate Joiners Shifts 24*7 CTC UPTO 17LPA based on Last CTC Role & key Responsibilities Represent client calls and calibrations. Planning of Ramp & Backfill batches. Client Interaction with clear view Value Add to the client from the process improvement standpoint. Work closely with Ops and Quality team to design action plans to bridge Product/process related knowledge gaps. Responsible as per defined monthly/quarterly/yearly Training scorecards and PLA (Performance level agreement) Responsible for managing retention during training across New Hire batches Manage/create process SOPs and training refreshers Drive C-Sat & E-sat initiatives to add value to the Process and customer Support administrative tasks Manage training MIS for classes and other related training work Interdepartmental coordination & communication Should be able to contribute to process improvements and innovation in the training function Update oneself regularly with Company policies & report any Security Incident that is observed Keep Companys and Customer information confidential and not disclose to unauthorized individuals and outsiders Willing to work 6 days a week and on rotational shifts in a 24/7 environment. Night shift in scope Key Skills and knowledge: Excellent communication skills Fluent in English Proficient in MS Office Working Experience in the Travel Industry (Preferred) Good people management, Interpersonal skills and Teamwork Continuous Process Orientation Ability to prioritize Ability to meet deadlines Detail oriented Ability to work under pressure Time Management Educational Qualification: Graduate / Postgraduate Interested candidates can mal their cv at simmi@hiresquad.in or call at 8467054123

Hiring for Manager in Training /Assistant Manager BFSI Mandatory BPO experience mandatory On paper AM"s can apply for manager On paper Leads or trainers with good experience can apply for AM Location: Mumbai, Malad Budget: Manager- 12 LPA, AM- 8 LPA

Conduct regular needs assessments to identify training requirements. Deliver or oversee the delivery of training programs.Provide ongoing coaching and mentoring to customer care call@9716551077, share cv @mamta@emsol.co.in Required Candidate profile Ensure that customer care staff are adequately trained on Australian regulatory requirements, including NCCP and BFSA.Develop and maintain comprehensive training curricula for mortgage underwriting

Leading BPO in Kolkata Hiring for Process Training Manager International Voice Process International Travel Experience is Mandatory Must be working as Training Manager or Tenured Deputy Manager Training on papers Looking for Immediate Joiners Shifts 24*7 CTC UPTO 16LPA Role & key Responsibilities Represent client calls and calibrations. Planning of Ramp & Backfill batches. Client Interaction with clear view Value Add to the client from the process improvement standpoint. Work closely with Ops and Quality team to design action plans to bridge Product/process related knowledge gaps. Responsible as per defined monthly/quarterly/yearly Training scorecards and PLA (Performance level agreement) Responsible for managing retention during training across New Hire batches Manage/create process SOPs and training refreshers Drive C-Sat & E-sat initiatives to add value to the Process and customer Support administrative tasks Manage training MIS for classes and other related training work Interdepartmental coordination & communication Should be able to contribute to process improvements and innovation in the training function Update oneself regularly with Company policies & report any Security Incident that is observed Keep Companys and Customer information confidential and not disclose to unauthorized individuals and outsiders Willing to work 6 days a week and on rotational shifts in a 24/7 environment. Night shift in scope Key Skills and knowledge: Excellent communication skills Fluent in English Proficient in MS Office Working Experience in the Travel Industry (Preferred) Good people management, Interpersonal skills and Teamwork Continuous Process Orientation Ability to prioritize Ability to meet deadlines Detail oriented Ability to work under pressure Time Management Educational Qualification: Graduate / Postgraduate Interested candidates can mal their cv at simmi@hiresquad.in or call at 8467054123

Total 8 yrs exp out of this 1 yr exp as a BPO Manager Training on the paper excluding AM-DM exp NHT, OJT, Refresher training TNA TNI TTT Immediate Joiner Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Required Candidate profile AM/DM cannot apply WFO HYD ONLY -APPLY IF CAN RELOCATE- NO POSITION IN BLR Perks and benefits Fix Salary + lucrative Incentives

Total 8 yrs exp out of this 2 yr exp as a BPO Manager Training on the paper excluding AM-DM exp Annual Training Budget & plans NHT, OJT, Refresher training TNA TNI TTT Immediate Joiner Required Candidate profile WFO Kolkata only not in Delhi/NCR or Pune APPLY IF CAN RELOCATE in Kolkata AM/DM cannot apply Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Perks and benefits Fix Salary + lucrative Incentives

Manager Training or Quality Required Graduation Mandatory Minimum 8-10 Years Relevant exp into Training or Quality Salary Upto 17 LPA Loc-: Bangalore or Gurgaon Should have exp in International Banking process Call@9205503253 / 9953262467 Required Candidate profile Candidate should have experience as Manager Training or Quality on Papers Should have managed a Team International BPO Exp mandatory Six Sigma certification Excellent Communications Skills

Total 8 yrs exp out of this 2 yr exp as a BPO Manager Training on the paper excluding AM-DM exp NHT, OJT, Refresher training TNA TNI TTT Immediate Joiner Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Required Candidate profile AM/DM cannot apply WFO Kolkata ONLY -APPLY IF CAN RELOCATE- NO POSITION IN Bangalore and Delhi/NCR Perks and benefits Fix Salary + lucrative Incentives

Total 8 yrs exp out of this 2 yr exp as a BPO Manager Training on the paper excluding AM-DM exp NHT, OJT, Refresher training TNA TNI TTT Immediate Joiner Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Required Candidate profile AM/DM cannot apply WFO Kolkata ONLY -APPLY IF CAN RELOCATE- NO POSITION IN Bangalore and Delhi/NCR Perks and benefits Fix Salary + lucrative Incentives

Total 8 yrs exp out of this 2 yr exp as a BPO Manager Training on the paper excluding AM-DM exp NHT, OJT, Refresher training TNA TNI TTT Immediate Joiner Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Required Candidate profile AM/DM cannot apply WFO Hyderabad ONLY -APPLY IF CAN RELOCATE- NO POSITION IN Hyderabad Perks and benefits Fix Salary + lucrative Incentives

Total 8 yrs exp out of this 2 yr exp as a BPO Manager Training on the paper excluding AM-DM exp NHT, OJT, Refresher training TNA TNI TTT Immediate Joiner Call/WhatsApp cv to Sri 8851792136 Neha8287267407 Required Candidate profile AM/DM cannot apply WFO Kolkata ONLY -APPLY IF CAN RELOCATE- NO POSITION IN Bangalore and Delhi/NCR Perks and benefits Fix Salary + lucrative Incentives

Plan batches w.r.t NHs & Refresher trainings for the projects assigned. Review Existing Training Materials & Identify need for updating the same.Help in designing KRAs for the team & periodically review trainer performance . Required Candidate profile Conduct & periodically review contents of training of new Agents, including good phone practices, general CS skills, listening skills, de-escalation skills & call center policies & procedures