Manager - Retention - Housing - Product

As a Manager focusing on retention within the housing product sector in Mumbai at Lodha (I-Think Techno Campus), B wing, you will be responsible for developing and implementing strategies to retain existing customers and enhance their satisfaction levels. Your role will involve analyzing customer behavior, identifying opportunities for improvement, and working collaboratively with cross-functional teams to drive initiatives that will increase customer loyalty. Additionally, you will be tasked with monitoring retention metrics, conducting regular performance reviews, and presenting findings and recommendations to senior management. The ideal candidate for this position should possess strong analytical skills, excellent communication abilities, and a deep understanding of customer relationship management in the housing industry. If you are looking for a challenging opportunity to make a significant impact on customer retention within a dynamic environment, this role is perfect for you.,