Manager - Retention - Housing - Product - Mumbai - Lodha (I-Think Techno Campus) - B wing - MM

As a Manager - Retention in the Housing Product team at our Mumbai office located in Lodha (I-Think Techno Campus) - B wing, your primary responsibility will be to oversee and manage the retention strategies for our housing products. You will play a crucial role in developing and implementing initiatives to retain existing customers and enhance their satisfaction levels. Your duties will include analyzing customer feedback, identifying areas for improvement, and working closely with cross-functional teams to address any issues that may impact customer retention. Additionally, you will be responsible for monitoring key retention metrics, such as churn rate and customer lifetime value, to track the effectiveness of our strategies and make data-driven decisions. The ideal candidate for this role will have a strong background in customer retention strategies, excellent communication and interpersonal skills, and the ability to collaborate effectively with various teams. A proactive and results-driven approach, along with a passion for customer satisfaction, will be key to success in this position. If you are looking for a challenging opportunity to lead retention efforts in the housing product domain and make a significant impact on customer loyalty, we encourage you to apply for the Manager - Retention position at our Mumbai office. Join our team and contribute to shaping the future of customer retention in the housing sector.,