29 Manager Quality Jobs

Min 15 years of exp in Auto industry with atleast 3 to 4 years exp in Automotive / Sheet metal industry Familiar with TQM principles, iso 9001,iso 14001,TS process knowledge like Machining, CNC, VMC, Turning, grinding etc Able to handle OEM audits Required Candidate profile Candidate must be B.tech with atleast 15 years experience of handling Quality Assurance Handling customer audits, Working on rejection & rewor. Candidate must have excellent communication skills.

Manager Quality is responsible for leading the quality assurance functions within the industry. This role is pivotal in enhancing employee performance, ensuring compliance with quality standards, and driving continuous improvement initiatives. Required Candidate profile 7-10 years of experience in quality management within the BPO industry, 5 years in a leadership role. Certification in training or quality management (e.g., CPTM, Six Sigma) is a plus. Telegu speaking

Min 2yr BPO Quality Manager Exp on the paper, AM/DM cannot apply Manage BPO Quality Team Call Callibration, Audit, Score , CSAT Call/whatsapp CV Amit 8851792136, Neha 8287267407 Required Candidate profile WFO-Hyderabad only not for Bangalore ..Apply those who can relocate in Hyderabad Must Knows-English and Telugu

Must have Min 2yrs exp as a Quality Team Leader from International BPO. Handled a Team of Quality Analyst's. Excellent Comms required US Shifts Call 8447780697 send CV monu@creativeindians.com

Leading BPO in Kolkata Hiring for Transactional Quality Manager International Voice process US Process Must be a Manager On papers in Quality in International BPO Over All Experience 8+ Years CTC UPTO 14LPA Role & responsibilities Analytical mindset to drive continuous improvement for key CTQs (i,e, NPS / CSAT / FCR) Manage Call Quality & Client related KPI's with analytical quantification and establish corelation Evaluate effectiveness of TQ interventions. Strengthen Quality management processes / framework to improve quality delivery. Drive Process control & Compliance in addition to managing the Audit requirements. Ensure knowledge consistency through calibration, quizzes, D-Sat scrubbing etc. Interact and streamline channels of communication with other Functions and Clients. Provide quality floor support, feedback, refresher and corrective training Support cross process / location teams. Support the Quality and Compliance teams to perform audits and follow ups based on observations highlighted. Preferred candidate profile • Graduate in any discipline • Green Belt Trained and Certified • Good Knowledge about computers. • Excellent communication skills. • Good people management skills • Good knowledge of MS Office • Analytical / Quantitative skills • Maturity in handling customers and work in a multi culture process environment • Data Handling / data interpretation • Good working knowledge of T&TQ (Training & Transaction Quality) systems, tools and technologies. • High level of maturity to handle people including but not limited to client, stake holders, peers etc. • Process Oriented, Planning, Decision making, Data Handling, Ability to prioritize, Ability to meet deadlines and work under pressure in an unstructured environment • Detail oriented with Strong organizational and Presentation skills • Flexible to work in a 24X7 environment (night shifts and weekends basis scope) • Ability to generate and implement out of the box ideas and Process improvement initiatives in the process. • Designed the FMEA framework in the existing organization or in the past Interested candidates can mail their cv at simmi@hiresquad.in or call at 8467054123

Min 2yr BPO Quality Manager Exp on the paper, AM/DM cannot apply Manage BPO Quality Team Call Callibration, Audit, Score , CSAT Call/whatsapp CV Amit 8851792136, Neha 8287267407 Required Candidate profile GRADUATE Call/whatsapp CV Amit 8851792136, Neha 8287267407 Must Knows-English and Telugu

Responsible for lab related activities for a large NABL accredited lab. must have exposure & Experience as a microbiologist. Required Candidate profile MSc - Microbiology with 7+ Yrs of experience in NABL accredited lab.

Must be a Quality Manager in current role from BPO Phone Banking Customer Service Process. Handled a Team of Quality TL's QA's 6 Days Working Fluent English Call 8447780697 send CV monu@creativeindians.com

for any queries call-9354498578 mail resume on-AP00841743@TechMahindra.com Roles and Responsibilities: Handle a team of QAs or QTLs. Ability to map processes, defines process, and execute them. Ability to view the issues end-to-end and develop action plans with tangible deliverables. Has ability to manage knowledge, replicate best practices from other locations/processes to improve process performance Out of the box thinker to develop tools and processes for best utilization of resources. Strong conflict management skills. Exceptional Client management (internal/external stakeholder) skills. Ability to plan & conduct transactional quality audits, Process Improvements, calibrations. Excellent skills on MS Office /Quality Tools / Data Analysis / Analytical Skills / Reporting / Google Suite, Google Forms, Google Sheet, Google Doc etc The candidate should have excellent problem-solving capabilities and lateral thinking skills. Ensure client quality targets are met & exceeded. Ensure to be aligned and calibrated with client requirements and expectations. Ability to handle pressure and a natural go getter. Head, coach and mentor the quality team. Eye for detail and aggressive in plan execution/implementation. Drive process improvement and other quality tools for process performance measurement and standardization. Front end Quality with the end customer and participate in weekly/Monthly/Quarterly reviews. Six Sigma, Green Belt / Yellow Belt certified with at least 1-2 project lead individually is desirable. Key Deliverables (KRA/Measure): Knowledge: Understanding of the process, evaluation & feedback, reporting and analysis. Reduction of rework and Cost of poor Quality (COPQ). Should be able to handle & achieve the departmental requirements. Have knowledge of different policies and procedures. Maintaining secrecy of data. Excellent English Communication Skills (both spoken and written) Ability to work within challenging environment with tight delivery timelines. Keen to learn and adapt to emerging requirements Applicants Specifications & Qualification: 5+ years of experience, last 2 year should be in Team Handling Role Should be preferably Six Sigma GB Certified Should have worked as Customer Service Associate, QA, QTL/QAM in Customer Service or Back office or Chat Should be Graduate BFSI experience preferred (Invoicing, Debt Collection, General Banking / payment queries, Disputes & Fraud) Knowledge / experience of G-suite, Jira, Slack and Chat platform like Fresh Desk & Fresh Chat

Manager Training or Quality Required Graduation Mandatory Minimum 8-10 Years Relevant exp into Training or Quality Salary Upto 15 LPA Location-: Gurgaon Should have exp in International Banking process* Call@9205503253 / 9953262467 Required Candidate profile Candidate should have experience as Manager Training or Quality on Papers Should have managed a Team International BPO Exp mandatory Six Sigma certification Excellent Communications Skills

Min 2yr BPO Quality Manager Exp on the paper, AM/DM cannot apply Manage BPO Quality Team Call Callibration, Audit, Score , CSAT Call/whatsapp CV Amit 8851792136, Neha 8287267407 Required Candidate profile IMMEDIATE JOINER GRADUATE Call/whatsapp CV Amit 8851792136, Neha 8287267407 Must Knows-English and Telugu

Role : Quality Manager * 6 days working * * Sunday Fixed Off* CTC *12LPA* Lead, manage, and mentor a global team of Quality Analysts Responsible for the delivery of vendor quality metrics at MBRs and QBRs Call @ 7575955995 / 8559900185 / 6002281943 Required Candidate profile Required Candidate profile- - Minimum 1 year as Quality Manager in BPO. - Should have experience in Banking Process ( Preferred).

Must have Min 1+yrs exp as a Quality Manager from BPO. Handled a team of Quality Team Leaders/ Quality Analyst's Fluency in English Day Shifts 6 days Working Call 8447780697 send CV monu@creativeindians.com

monitor quality parameters including both non-critical & critical parameters (End-User, Business critical, & Compliance) and make recommendations for•Drive a Metrics Driven Culture amongst the Team improvements in the process. cv mamta@emsol.co.in Required Candidate profile Ensure the team meets the assigned audit targets and compliances set as per SLA Incorporate & establish TQ standards Banking experience Mandatory call@9716551077

Must be a Quality Manager in the current role from International BPO - Transactional Quality Manager. Handled a Team of Quality Team Leaders and Quality Analyst's. US Shifts Excellent Comms Required Call 8447780697 send CV monu@creativeindians.com

Must be a Quality Manager in the current role from International BPO. International Banking/ Credit Cards Process exp is requited Handled a Team of Quality TL's QA's US Shifts Excellent Comms Required Call 8447780697 send CV monu@creativeindians.com

Must have Min 7yrs exp in Quality. Must have Min 1+yrs exp as Quality Manager with Content Moderation Exp. Handled a team of Quality Team Leaders and QA's. US Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com

Must be a Quality Manager in the current role from International BPO - Transactional Quality Manager. Handled a Team of Quality Team Leaders and Quality Analyst's. US Shifts Excellent Comms Required Call 8447780697 send CV monu@creativeindians.com

Role & responsibilities: Research potential vendors for Raw Material and packaging material purchase Compare and evaluate offers from suppliers Negotiate contract terms of agreement and pricing Track orders and ensure timely delivery Review quality of purchased products Enter order details (e.g. vendors, quantities, prices) into internal databases and software Maintain updated records of purchased products, delivery information and invoices Prepare reports on purchases, including cost analysis Monitor stock levels and place orders as needed Coordinate with warehouse staff to ensure proper storage Attend trade shows and exhibitions to stay up-to-date with industry trends. Preferred candidate profile Manages Quality continuous improvement initiatives Ensures standards and methods for inspection, testing, and evaluation are being followed accordingly Plans and directs activities concerned with application, and maintenance of quality standards for Manufacturing Processes (Compounding, Finished Goods and or Fulfilment) Directs front line Associates and Quality Operators in matters related to quality Drive product and manufacturing process improvements Requests and retrieves technical information (specifications, drawings and standards) from various sources to assist in resolving quality issues and resolve problems as necessary

Must be a Quality Manager in the current role from International BPO. Handled a Team of Quality Team Leaders and Quality Analyst's. US Shifts Excellent Comms Required Call 8447780697 send CV monu@creativeindians.com

Min 12 years of exp in Auto industry with atleast 3 to 4 years exp in bearings industry Familiar with TQM principles, iso 9001,iso 14001,TS process knowledge like Machining, CNC, VMC, Turning, grinding etc Able to handle OEM audits Required Candidate profile Candidate must be B.tech with atleast 12 years experience of handling Quality Assurance Handling customer audits, Working on rejection & rewor. Candidate must have excellent communication skills.

Must have Min 7yrs exp in Quality. Must have Min 1+yrs exp as Quality Manager with Content Moderation Exp. Handled a team of Quality Team Leaders and QA's. US Shifts Fluent English Call 8447780697 send CV monu@creativeindians.com

Develop and implement quality management systems•Establish quality objectives.resolving quality issues using different methodologies (COPC, Six Sigma, PDCA, 7 QC tools etc).Plan and conduct internal audits to assess the effectiveness of the QMS Required Candidate profile Act as a primary POC between the QA teams, OPS & clients, coaching, remediation, training and development for QAs and QA Leads call @9716551077 share cv at mamta@emsol.co.in

Must have Min 1+yrs exp as a Quality Manager from BPO Technical Support Voice/ Chat International process BPO. Handled a team of Quality Team Leaders/ Quality Analyst's Fluency in English US Shifts Call 8447780697 send CV monu@creativeindians.com

Must have Min 1+yrs exp as a Quality Team Leader on papers. Handled a team of Quality Analyst's. Well Versed with Quality Metrics. US Shifts Excellent Comms Required Call 8447780697 send CV monu@creativeindians.com