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ICICI Prudential Life Insurance
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Manager-I - Contact Central Unit - SC

Manager-I - Contact Central Unit - SC

ICICI Prudential Life Insurance

0 years

0 Lacs

india

Posted:2 days ago| Platform: Foundit logo

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Skills Required

mis reports ppt

Work Mode

On-site

Job Type

Full Time

Job Description

Job description

Role Digital Touchpoints

Job description

Supporting & handling Digital channel projects / enhancement
Tracking / monitoring / testing of all digital functionalities.
Follow up with IT and other stakeholder for prioritizing aligned enhancement/escalations if any.
Investigate and resolve issues, including system errors, performance bottlenecks, and data inconsistencies.
Collaborate with cross-functional teams to analyze and understand system requirements, dependencies, and configurations.
Collaborate with Process owners, developers and Business Analysts to ensure proper design is followed
Prepare and manage project trackers, Gantt charts, Project progress reports and ensure proper resource utilization
Follow SDLC (Software Development Life Cycle) and Release management process to ensure defect free delivery.
Maintaining & tracking critical MIS / Reports on daily / weekly basis.

Skill required

.Good in Excel / MIS Reports (must)

.Good with PPT (optional)

.Good in communication skills (must)

.Tech savvy - will be an added advantage

.Good in problem solving skill (optional)

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