Manager - Hind Sighting - Housing - Credit - Hind Sighting - Bengaluru - Krishna Tower (TCHFL) - JM

As a File Audit Officer, your primary responsibility will be to conduct file audits at assigned locations following the hind sighting process. You will be required to identify any deficiencies and facilitate the closure of these issues by obtaining feedback from the relevant stakeholders. Your core responsibilities will include: - Performing regular inspections of disbursed files to verify adherence to process and policy norms, and suggesting areas for improvement. - Collaborating with internal teams such as credit and operations to provide feedback on processing quality and contribute to process enhancements. - Implementing effective controls and enhancements in process design, systems, and operations as needed. - Generating reports on documentation processes, ensuring adherence to timelines and accuracy. - Reviewing customer data entry, including demographic and income-related information, to minimize error rates in file processing. - Staying updated on policy changes and incorporating them into the file inspection process. - Coordinating with external auditors for audits related to file management. - Providing training to location teams on policy compliance and processes. - Validating all PMAY (Pradhan Mantri Awas Yojana) files before submitting claims to regulators. - Ensuring 100% KYC (Know Your Customer) compliance. To excel in this role, you should hold a graduate or postgraduate degree. Additionally, you will be expected to prepare accurate reports and management information systems (MIS) for review. If you are detail-oriented, proactive, and possess strong analytical skills, this position offers you the opportunity to contribute to process improvements and maintain high standards of file management.,