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TOUCHTiER Technology Pvt Ltd. logo
Product Support & Implementation Engineer TOUCHTiER Technology Pvt Ltd.

3.0 - 7.0 years

0 Lacs

madurai, all india

On-site

As a Product Support & Implementation Engineer, your role involves providing product support to customers by diagnosing and troubleshooting the application. You will also be responsible for coordinating and facilitating the delivery of software developed within a program to IT Operations for deployment into the production environment. **Key Responsibilities:** - Supporting clients via email/phone - Validating infrastructure for deployment - Documenting deployment and backout plans - Ensuring correct packaging of the product before deployment - Completing implementation tasks within deadlines - Following up with 3rd party companies for support items and credentials - Notifying team leader of ...

Posted 4 days ago

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