Manager - Business Training

We are seeking a highly experienced training leader to join us as Manager (Business Training) in Chennai. In this role, you will be responsible for developing and implementing training programs that meet the needs of our employees and clients. You will collaborate with various department heads to identify training needs, design training materials, and deliver training programs that are engaging, effective, and aligned with our company's goals and values.

KEY RESPONSIBILITIES

• Build content for the domain university

• Work with account training managers to ratify and update training content

• Connect with business leaders to understand the standard of content and work on updates needed in training resources

• Maintain a report of the content available online and offline

• Audit the content delivered in the New Hiring Training (NHT) stage across projects

• Build a learning eco system which enables ease of access to learning

Job requirements

• Excellent communication skills with English language fluency at C1 (Versant)

• Strong understanding of working with US clients

• Great stakeholder management skills

• Competent in using LMS applications

• Available to work on night shifts when needed

QUALIFICATIONS

• Minimum 10 years of experience working with RCM clients in US

• Over 8 years of experience in business training

• Strong knowledge on all aspects of Healthcare Revenue Cycle Management (RCM)

• Expert at building and upgrading online content/modules