780 Management Systems Jobs - Page 22

Job Title- Program Manager Company sector: Development Sector - Inclusive Education & Economic Opportunities Start date: ASAP! Location: Oshiwara, Mumbai Timing: Flexible between 9.30 am to 6.30 pm. Working Hours: 8 Language: English & Hindi Education: Post Graduate in Social Work, Data Science, Program Management, or a related field; Experience level: 5 to 8 years of relevant experience, including managing a team of atleast 5 to 7 people, including remote team management. Managing program operations, including having a project foresight, resource allocation and management. Monitoring & evaluation of the program. Passion: Advocate for Team Harmony Competence level: High (we ll need some showcase/demonstration of skills) Professionalism: High (we ll look for evidence of self-direction / ownership / project and team management) About Us Sol s ARC is a registered NGO dedicated to inclusion and equity for individuals with special needs. For the past 20 years, we have worked to ensure that every child learns and every adult earns by providing education, vocational training, and economic opportunities for the educable and trainable special needs population. About the Role The Program Manager at Sol s ARC will bring structure and clarity to how our programs run. They will guide and support the team, helping to build a positive and collaborative work culture. This role includes working closely with partners like NGOs and placement agencies, and ensuring smooth day-to-day operations. By using data to understand what s working and what needs to change, the Program Manager will help improve outcomes on the ground. They will also solve problems as they come up, adapt to real-world challenges, and use feedback to keep making the program better. What We Need Our immediate need is a Program Manager who can structure our programs and provide strong people leadership. The immediate priority is to streamline processes, define clear roles and responsibilities, and support the team to work efficiently and collaboratively. Building a well-organised program with a motivated and aligned team is key to setting the foundation for long-term success. Long-Term Goal - To build a program that runs smoothly and grows over time. The Program Manager will set up simple, clear ways of working like checklists, routines, and team practices that help everyone stay focused and do their best. Over the long run, this role will help the team meet program targets every year, make it easier to expand the work to new places, and ensure the program stays strong even as people or needs change. Role expectation setting Quantifying both immediate and long-term program plans will be conducted for the appointed Program Manager in collaboration with their Reporting Manager. Our main priorities for this role are Keep day-to-day program activities organised, on schedule, and running smoothly. Support, guide, and motivate the team; ensure roles are clear and work is well-coordinated. Track progress, collect data, and use it to understand what s working and what needs improvement. Communicate clearly with the team, partners, and leadership; share updates and listen actively. Handle team or partner concerns with care, fairness, and timely action. Anticipate challenges, spot risks early, and plan ahead to keep the program on track. You dont have to be an expert at everything we need as long as youre willing to develop or learn new skills if needed, but we do need you to take ownership, be enthusiastic and be a good verbal communicator in English. Personal Traits You Are committed to inclusion in all interactions Can manage multiple tasks without losing track. Handle challenges with a steady and solution-focused approach. Care about people, listen well, and support their growth. Express ideas simply and listen actively. Are willing to change course based on what s working. Enjoy figuring things out and finding practical solutions. Take ownership and follows through on commitments. Keep long-term goals in mind while managing day-to-day work. Professional Traits You are One who brings structure, plans ahead, and keeps things running without much oversight Someone who takes initiative, spots gaps, and acts quickly to solve problems, including teams capacity building Comfortable leading teams, setting clear expectations, and following through Able to manage timelines and stay focused on short- and long-term program targets Good at using data and feedback to guide your work and improve outcomes Flexible and solution-focused when things don t go as planned Professional and clear in your communication with team members, partners, and leadership Open to learning, while maintaining clear boundaries and accountability Attitudes - You re invested in building strong programs that make a real difference on the ground motivated by challenges and see them as opportunities to improve and grow someone who values teamwork and believes in lifting others up, not just getting things done open to feedback from the field, your team, and peers and use it to keep improving the program driven by purpose and care deeply about the impact your work has on people someone who takes pride in setting up systems that last, not just quick fixes always looking for ways to do things better and more efficiently without compromising quality Skills: Demonstrable proficiency (that you can showcase) in: Leading day-to-day program operations and managing timelines effectively People management, team coordination, and building a positive work culture Using data to track program outcomes, identify gaps, and support decision-making Coordinating with partner NGOs, placement agencies, and other stakeholders Creating SOPs, program checklists, and systems for smooth implementation Handling grievances with empathy and professionalism Communicating clearly both in writing and in person with teams, partners, and leadership Adapting program plans based on feedback and real-time field realities Anticipating risks and planning ahead to avoid disruptions Tools: Demonstrable Proficiency (that you can showcase) with: Google Workspace (Docs, Sheets, Slides, etc.) Project Management Systems (PMS) for tracking and reporting Should be willing to self-learn and experiment with: Willingness to self-learn and experiment with AI tools (e.g., ChatGPT) What we can offer: Flexible working hours and conditions if needed Compensatory off for working on weekends and holidays. Learning and development Programs Positive, cheerful, trust-based environment Nice people and no micro-management Treat you respectfully and support your wider goals and development Personal mentoring and insight into a wide range of commercial and impact fields, skills and knowledge An opportunity to create something amazing for your portfolio! Experience Level: Proven experience in managing and structuring multi-site programs with clear goals and operational systems Experience in collaborating with NGOs, placement partners, and government departments Experience in tracking program targets, monitoring progress, and using data for decision-making Ability to manage diverse teams and maintain coordination across multiple locations Experience in problem-solving based on ground realities and adapting plans when needed Experience in designing or implementing SOPs, workflows, and documentation systems Comfortable working in dynamic, fast-paced environments with shifting priorities Experience handling team or partner grievances with empathy and timely resolution Remuneration: Remuneration (range 75k-90k pm) The level of remuneration we offer will be based on how many of the listed skills you have, the level of competence you can demonstrate in those skills, and how much mentoring, support or learning time you need We won t base it on previous salary or years of experience. If you meet our standards, we ll meet your ask.

MongoDB s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications. We are looking to speak to candidates who are based in Gurugram for our hybrid working model. The Role We are looking for an outstanding technical Staff Product Manager with deep experience of building advanced management systems for complex self-hosted systems. This person will be a key contributor to a Product team focused on ensuring that our most advanced customers have success self-hosting MongoDB Enterprise Advanced. They will help ensure that core database capabilities, such as workload management and operational resilience, are effectively managed and monitored within Enterprise Advanced. As our self-hosted offering, Enterprise Advanced is critical to enabling some of the most demanding customers - typically with workloads that are critical to customers businesses, often with the highest security, availability and performance requirements. Many of these customers are looking to run MongoDB as a managed service within their own business using APIs and other programmatic tooling, and this role will lead on providing both the functionality and programmatic management experience that allows our customers to deliver a highly simplified MongoDB experience to their own customers. This position will take ownership of a large portion of the Enterprise Advanced management experience, but collaborate as part of a team to continue driving and enhancing customer value from MongoDB Enterprise Advanced. This role requires a driven self-starter who can take a high level of personal ownership and accountability, can work easily across multiple teams, is passionate about helping customers succeed, and enjoys working in a dynamic, fast-paced, and challenging environment. The Team We are a highly collaborative team of Product Managers, Engineers, Designers, Product Analysts, and Product Marketers, all working together to make the experience of working with data easy and enjoyable for developers. We are a distributed team stretching from our offices in New Delhi, Berlin, Barcelona, the UK, NYC, to other locations in the US and worldwide. Every now and then, we all meet at one of our offices for project kickoffs, workshops, and other team events. Role Responsibilities Own large portions of the Enterprise Advanced (EA) vision, strategy and roadmap for programmatic management and various management capabilities, to ensure customers have a frictionless experience self-hosting MongoDB for some of the most advanced, automated, demanding, and complex workloads Drive collaboration across Product, Engineering, Marketing, Sales, and Executive Leadership Lead the team to the right product decisions via deep engagement and research with customers, prospects, internal stakeholders, and partners Actively maintain a view of how the market, competition, and technologies are evolving, and factor that into product direction Bring a passion for careful data analysis to inform decisions Ability to enable and work with the various field teams, as well as with customers directly to appropriately map out customer use cases and requirements Advocate for our EA customers including those programmatically automating management with a passion for powerful but simplified management of advanced systems Requirements 7+ years of product management or equivalent experience with advanced management systems for complex, distributed, and self-hosted systems. Particularly where such centralized management is delivered programmatically - via APIs or related tooling Solid technical skills. Our users are DBAs / developers / devops / ops engineers, and our product managers must be just as technical and have working knowledge in these areas to better advocate for our users. While not expected to write production code or be an expert in databases, you should be comfortable reviewing a PR, exploring APIs, and speaking authoritatively on any technical aspects of your portfolios tools Expert-level proficiency in one or more advanced technical areas. Ideally, previous experience as a developer, operations engineer, or similar. Experience and demonstrated success in delivering software products to market Proven ability to balance strategic vision with tactical requirements, enabling effective decision-making in a fast-paced, growing team. Strong analytical skills with a bias for action, using data to drive decisions and improvements Proven experience working directly with enterprise customers to gather insights, understand technical requirements, and inform product direction. Experience working with external customers to gather insights and inform product direction Ability to write, defend, and execute a sound business case for new or ongoing product development Excellent written and verbal communication skills, with the ability to convey complex technical issues simply and convincingly to diverse audiences. B.S. in Computer Science or equivalent work experience Nice to have Experience building advanced management systems for databases or related technologies Experience collaborating with customers in highly regulated industries, understanding the unique challenges and requirements they face Experience delivering products that are developer-focused To drive the personal growth and business impact of our employees, we re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it s like to work at MongoDB , and help us make an impact on the world! *MongoDB is an equal opportunities employer.* Requisition ID 2263165461

Job Title: IT Service Management Senior Analyst, Quality and Laboratory Systems Work Location: Manyata Tech Park, Bangalore, India Work Schedule: Three days on-site, two days remote (3/2) Career Level: D3 - Individual Contributor position. Introduction to role Are you ready to make a difference in the world of rare diseases? At Alexion AstraZeneca Rare Disease, we are committed to transforming lives by innovating and delivering meaningful value to patients and families. Our diverse team is our strength, driving breakthroughs that impact lives. Join us in a role where your work will directly contribute to the advancement of life-changing medicines. Accountabilities In this pivotal role, you will be responsible for IT support and service administration for Laboratory and Quality IT systems within Alexions Quality and Manufacturing Science and Analytical Technology (MSAT) functions. As a key contact for these functions, you will oversee BAU service management, IT support, upgrades, and minor enhancements, collaborating with external partners and vendors. Your efforts will drive operational efficiency through lean digital solutions and processes. Essential Skills/Experience Bachelors degree in Computer Science, Information Technology, Science, Engineering or a related field. 8+ years of experience in IT service management within the GxP Quality and Laboratory Systems Domain Strong knowledge of ITIL principles and IT service management best practices (e.g. ITIL 4 certification) Experience (1-3 years) of Stakeholder Relationship and Communication Management Direct experience working with the following systems: Document Management Systems (e.g. Veeva Vault QualityDocs, ZenQMS) Quality Management Systems (e.g. Veeva Vault QMS, Sparta TrackWise QMS) Validation Lifecycle Management Systems (e.g. ValGenesis and Kneat Gx) Computer Systems Validation and GAMP 5 experience Proficiency in quality management processes and regulatory requirements. Experience of Administering On-Premises Infrastructure and Cloud Hosting Experience with Administration of Segregated Lab Networks and IT Endpoint Asset Management Desirable Skills/Experience Master s Degree in Computer Science, Information Technology, Science, Engineering or a related field. Cloud Certification (e.g. AWS, Azure) Six Sigma or Lean certification Knowledge of emerging technologies like AI/ML in regulated environments Demonstrable leadership in managing multiple system and data initiatives Customer focused with high enthusiasm and energy Excellent communication, analytical, and decision-making skills Self-starter with the ability to work independently Experience working with global, multi-cultural teams At AstraZenecas Alexion division, we champion diversity and foster an energizing culture where new ideas thrive. Our commitment to inclusion ensures that life-changing innovations can come from anywhere. We celebrate each others successes and take pride in giving back to our communities. Here, your career is more than just a path; its a journey to making a difference where it truly counts. Ready to make a difference? Apply now to join our team! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. 11-Jun-2025 17-Jun-2025 Alexion is proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to fostering a culture of belonging where every single person can belong because of their uniqueness. The Company will not make decisions about employment, training, compensation, promotion, and other terms and conditions of employment based on race, color, religion, creed or lack thereof, sex, sexual orientation, age, ancestry, national origin, ethnicity, citizenship status, marital status, pregnancy, (including childbirth, breastfeeding, or related medical conditions), parental status (including adoption or surrogacy), military status, protected veteran status, disability, medical condition, gender identity or expression, genetic information, mental illness or other characteristics protected by law. Alexion provides reasonable accommodations to meet the needs of candidates and employees. To begin an interactive dialogue with Alexion regarding an accommodation, please contact accommodations@Alexion.com . Alexion participates in E-Verify.

The Group You ll Be A Part Of The Global Information Systems Group is dedicated to the success of Lam through providing best-in-class and innovative information system solutions and services. Together, we support users globally with data, information, and systems to achieve their business objectives. The Impact You ll Make As the Technical Lead for quality and EHS, you will play a pivotal role in ensuring the quality and security of our software applications. Your expertise will be instrumental in establishing best practices for quality and EHS practise in LAM. Integrations including SAP S/4 HANA, Siemens Teamcenter, and Siemens Opcenter would be a plus. By leveraging your quality and EHS knowledge, you will drive initiatives that enhance our products reliability, performance, and security, ultimately delivering exceptional value to our customers and stakeholders. What You ll Do Collaborate with stakeholders to define project scope, objectives, and deliverables. Develop and maintain project roadmaps, ensuring timely delivery of milestones. Provide strategic guidance and leadership to project teams, ensuring successful project execution. Manage vendor relationships and ensure the delivery of high-quality solutions. Conduct regular reviews and assessments of project progress, identifying and mitigating risks. Stay updated with the latest trends and advancements in Quality and EHS management systems and related technologies. Who We re Looking For Technical Proficiency: Demonstrated expertise in ComplianceQuest or equivalent and Experience in Interlex, 3E or equivalent Strategic Thinking: Ability to develop and implement comprehensive security strategies. Communication Skills: Excellent verbal and written communication skills to effectively convey quality and EHS concepts. Collaboration: Strong ability to work collaboratively with cross-functional teams and stakeholders. Problem-Solving: Adept at identifying and resolving complex security challenges. Attention to Detail: Meticulous approach to ensuring the highest standards of security. Adaptability: Flexibility to adapt to evolving security threats and technological advancements. Preferred Qualifications Bachelors degree in Computer Science, Information Technology, or a related field. 15+ years of working experience with relevant experience. Proven experience as a Solution Architect with a focus on ComplianceQuest or equivalent systems (e.g., TrackWise Online). Strong expertise in Intelex, 3E, or equivalent systems. Excellent stakeholder and program management skills. Demonstrated ability to develop and execute strategic plans and roadmaps. Experience in leading and managing teams and vendors. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills.

Job Title: Senior IT Support Engineer, Quality and Laboratory Systems Work Location: Manyata Tech Park, Bangalore, India Work Schedule: Three days on-site, two days remote (3/2) Career Level: D2 - Individual Contributor position. Introduction to role Are you ready to make a difference in the world of rare diseases? At Alexion AstraZeneca Rare Disease, we are committed to transforming lives by innovating and delivering meaningful value to patients and families. Our diverse team is our strength, driving breakthroughs that impact lives. Join us in a role where your work will directly contribute to the advancement of life-changing medicines. Accountabilities In this pivotal role, you will be responsible for IT support and service administration for Laboratory and Quality IT systems within Alexions Quality and Manufacturing Science and Analytical Technology (MSAT) functions. As a key contact for these functions, you will oversee BAU service management, IT support, upgrades, and minor enhancements, collaborating with external partners and vendors. Your efforts will drive operational efficiency through lean digital solutions and processes. Essential Skills/Experience Bachelors degree in Computer Science, Information Technology, Science, Engineering or a related field. 6+ years of experience in IT service management within the GxP Quality and Laboratory Systems Domain Strong knowledge of ITIL principles and IT service management best practices (e.g. ITIL 4 certification) Experience (1-3 years) of Stakeholder Relationship and Communication Management Direct experience working with the following systems: Document Management Systems (e.g. Veeva Vault QualityDocs, ZenQMS) Quality Management Systems (e.g. Veeva Vault QMS, Sparta TrackWise QMS) Validation Lifecycle Management Systems (e.g. ValGenesis and Kneat Gx) Computer Systems Validation and GAMP 5 experience Proficiency in quality management processes and regulatory requirements. Experience of Administering On-Premises Infrastructure and Cloud Hosting Experience with Administration of Segregated Lab Networks and IT Endpoint Asset Management Desirable Skills/Experience Master s Degree in Computer Science, Information Technology, Science, Engineering or a related field. Cloud Certification (e.g. AWS, Azure) Six Sigma or Lean certification Knowledge of emerging technologies like AI/ML in regulated environments Demonstrable leadership in managing multiple system and data initiatives Customer focused with high enthusiasm and energy Excellent communication, analytical, and decision-making skills Self-starter with the ability to work independently Experience working with global, multi-cultural teams At AstraZenecas Alexion division, we champion diversity and foster an energizing culture where new ideas thrive. Our commitment to inclusion ensures that life-changing innovations can come from anywhere. We celebrate each others successes and take pride in giving back to our communities. Here, your career is more than just a path; its a journey to making a difference where it truly counts. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. 11-Jun-2025 17-Jun-2025 Alexion is proud to be an Equal Employment Opportunity and Affirmative Action employer. We are committed to fostering a culture of belonging where every single person can belong because of their uniqueness. The Company will not make decisions about employment, training, compensation, promotion, and other terms and conditions of employment based on race, color, religion, creed or lack thereof, sex, sexual orientation, age, ancestry, national origin, ethnicity, citizenship status, marital status, pregnancy, (including childbirth, breastfeeding, or related medical conditions), parental status (including adoption or surrogacy), military status, protected veteran status, disability, medical condition, gender identity or expression, genetic information, mental illness or other characteristics protected by law. Alexion provides reasonable accommodations to meet the needs of candidates and employees. To begin an interactive dialogue with Alexion regarding an accommodation, please contact accommodations@Alexion.com . Alexion participates in E-Verify.

Title: Lead - Regulatory Writing Date: 10 Jun 2025 Location: Bangalore, KA, IN EDUCATION: MBBS/PhD/MDS/BDS/MPharm/PharmD EXPERIENCE: 4 to 6 years experience in writing Clinical & Regulatory documents supporting global filings (CTD Module 2 and Module 5) ROLE PURPOSE: Lead Medical Writer is responsible for the development and review of medical writing deliverables that support the clinical regulatory writing portfolio and train the junior writers. SKILLS: Experience in authoring a broad set of different clinical document types that support regulatory filings with a preference for experience with Module 2.3, 2.4, 2.5, 2.7, 5.2, clinical study reports (CSRs,) protocols, Informed Consent Forms, amendments, and Investigator Brochures (IBs) Demonstrated excellence in focused/lean writing and editing following defined processes and templates Lead cross-functional teams to draft agreed-upon scientific/ medical content that addresses data interpretation, product claims, and internal/external questions Understanding of clinical development process from program panning to submission, including clinical trial design Communication skills commensurate with a professional working environment Effective time management, organizational, and interpersonal skills Customer focus Comfortable following directions, templates, and structured processes for delivering documents for review and finalization Able to work independently while maintaining communication with the Sponsor s MW project manager Ability to move across Therapeutic Areas to support business continuity and resource needs Ability to develop, coordinate, and oversee work plans for both individual and multiple-document delivery, with all the needed tasks and subtasks, timelines, and assigned roles and responsibilities that enable the team to work efficiently and effectively to deliver all milestone tasks and documents within specified timelines Develop work plan and ensure adherence Ability to manage the tasks, roles, responsibilities, and timing of the authoring team, internal/external contributors, and reviewers to facilitate document completion Adherence to processes and Sponsor-defined best practices Ability to facilitate review meetings, address feedback, and negotiate solutions/agreements KNOWLEDGE REQUIREMENT: Scientific Knowledge Strong knowledge of regulatory guidelines/requirements and other regional guidelines such as those from the European Union and the United States Ability to interpret data and apply scientific knowledge to support regulatory document writing (ie. IB, protocols, amendments, CSR, Clinical summaries) Ability to build clinical or regulatory arguments in the absence of direct data using logic, analogy and therapeutic area science Understanding of medical practices regarding procedures, medications, and treatment for different disease states Manage messaging for consistency with historical information and in alignment with agreed-upon strategy Capable of providing insight, alternatives, and suggestions based on previous experiences Comfortable working on cross-functional teams with the ability to drive document content to support lean authoring Experience writing protocols, amendments, CSR, and CTD summary documents Technology Skills Expert authoring in MS Word, understanding of MS Word functionality Experience working in document management systems; managing workflows eApproval/signatures Experience working with Word add-ins that facilitate the management of fonts, styles, references, etc. Flexibility in adapting to new tools and technology Capable of training writers/authors on the use of templates, guidelines, and tools RESPONSIBILITIES: Without guidance from senior members of the writing staff, prepare/review clinical study reports, protocols, investigator brochures, submission data summaries, and other regulatory documents on investigational drugs in various stages of clinical development Apply lean authoring principles as part of document development and, when applicable, structured content management text libraries as part of authoring process Coordinate and initiate activities for document review, consensus meeting, quality control, and document finalization under aggressive timelines Develop and maintain project plans Work as an active member of cross-functional teams representing Medical Writing Coordinate and deliver document kick-off meetings with writers and cross-functional representatives Ensure adherence to standard content, lean authoring, and messaging across team members Ensure communication between members remain open and information is disseminated appropriately Possible participation in the orientation and coaching of junior team members Conduct appropriate literature searches and screening, as needed Participate on Medical Writing department initiatives, as appropriate. Research regulatory requirements to remain current in the regulatory landscape Share lessons learned and best practices Ensure compliance with company training and time reporting

Juniper is serious about customer experience, and your contributions will be key to provide exceptional content experiences and customer success. The PACE team in Bangalore is looking for a motivated candidate to create customer-focused documentation for Juniper s products in the Automated WAN space. The role requires strong technical skills and an ability to translate complex technologies into easy-to-use content for our customers. The ideal candidate is a persistent self-starter with strong collaborative skills, who enjoys continuous learning and can push through barriers to get things done. Responsibilities : Work with a team of writers and editors based in Bangalore and Sunnyvale, CA, USA, to research, write, and produce high-quality, topic-based documentation for Juniper Networks products and applications. Produce a range of deliverables including short-format web copy, in-product instructions, tooltips, and user guidance to take our users through the digital experience in an intuitive manner to complete their tasks. Collaborate with key stakeholders such as UX designers, product managers, content strategists, subject matter experts and of course a warm and welcoming team of technical writers. Follow established style and process guidelines to provide consistency and completeness. Minimum Qualification and Experience: BA/BS in Communication, Journalism, English, Computer Science, or related degree, or comparable experience. 5+ years experience in developing product documentation. Excellent writing, organizational, interpersonal, and communication skills. Experience in the networking domain working on network technologies, including routing, switching, network security, network automation, network management etc Demonstrated ability to craft effective snackable/short-format text for GUIs and web, as we'll as easy-to-understand user guidance instructions. Ability to research complex technical concepts (independently and collaboratively) and develop effective deliverables to serve customer needs. Strong problem-solving skills; ability to make progress with less-than-complete information. Experience with XML authoring tools and Content Management Systems. Knowledge of basic UX design best practices. Preferred Experience: Technical certifications in the Networking domain. Producing content for or designing in-app tours

Required Skills Technology | Sentinel SIEM Tool Expert | Level 3 Support Technology | Securonix SIEM Tools Expert | Level 3 Support Technology | ArcSight SIEM Tools Administrator | Level 2 Support Technology | Cybersecurity General Administrator | Level 2 Support Technology | Network Traffic Analysis Administrator | Level 2 Support Education Qualification : Engineer - B.E / B.Tech / MCA Certification Mandatory / Desirable : Technology | CompTIA Security+/Certified SOC Analyst (CSA)/GIAC Security Essentials (GSEC)/Certified Ethical Hacker (CEH)/Cisco Certified CyberOps Associate/GIAC Certified Incident Handler (GCIH)/GIAC Security Operations Certified (GSOC) Delivery Skills required are: - Technical Expertise: - *Expert knowledge of threat detection techniques and tools. *Leading incident response efforts, including advanced techniques for containment, eradication, and recovery. *Conducting in-depth digital forensics investigations. *Expertise in configuring and optimizing SIEM (Security Information and Event Management) systems. Analytical Skills: - *Deep understanding of log analysis techniques and tools. *Identifying patterns and anomalies in large datasets. *Integrating threat intelligence into monitoring and response processes. *Staying updated on the latest threat intelligence and applying it to enhance security. Collaboration and Coordination: - *Working closely with other IT and security teams to ensure comprehensive security coverage. *Leading the coordination of response efforts during major incidents. *Ensuring effective communication and collaboration among all stakeholders. *Coordinating with external partners and vendors for specialized support. Continuous Improvement: - *Continuously evaluating and improving security processes and procedures. *Implementing lessons learned from incidents to enhance the overall security posture. *Contributing to the development and updating of security policies and procedures.

Job Title: Java Backend Developer Location: Bangalore/ Remote Experience: 3-5 years Duration: Long term contract Description: Minimum of 3-5 years experience designing and implementing Java backend applications Experience working and designing and testing relational database management systems such Azure SQL, and NoSQL databases like Cassandra. A strong understanding of system design, data structures, and algorithms.

SENIOR LEASE ABSTRACTION ANALYST Position Overview: Were looking for a Senior Lease Abstraction Analyst to drive excellence in our lease management operations. Key Responsibilities: Lease Abstraction Youll manage complex lease abstraction documents, maintaining high accuracy standards while mentoring team members. Your expertise will be crucial in developing best practices and ensuring compliance with industry standards. Quality control reviews will be a significant part of your daily responsibilities, where youll need to maintain our 99%+ accuracy benchmark. Process Excellence & Innovation Your role involves identifying and implementing process improvements that enhance efficiency and reduce costs. Youll analyze workflows, standardize procedures, and explore automation opportunities. Well rely on your analytical skills to conduct performance studies and recommend strategic improvements that align with our organizational goals. Stakeholder Collaboration Youll work closely with FOAA, Lease Administration, and Technology teams to ensure seamless operations. Building strong relationships with stakeholders and facilitating cross-functional solutions will be key to success in this role. Youll need to communicate effectively across all levels and lead process improvement initiatives. Required Qualifications: 3.5 years of lease abstraction experience 1+ years in a senior analyst role Strong knowledge of commercial and retail lease structures Expertise in lease administration software Advanced analytical and problem-solving skills Excellence in project management Technical Proficiency: You should be highly skilled in lease management systems and advanced Excel functions. Experience with process improvement methodologies and automation tools is essential. Strong documentation abilities will help you create and maintain standard operating procedures. What Success Looks Like: Consistent achievement of SLA targets Reduction in processing time and errors Implementation of effective process improvements Strong team collaboration and mentorship High stakeholder satisfaction Work Environment: Join our fast-paced, results-driven team where continuous learning is encouraged. This role offers an excellent opportunity to make a significant impact on our lease abstraction operations while developing your skills and driving organizational excellence. SENIOR LEASE ABSTRACTION ANALYST Position Overview: Were looking for a Senior Lease Abstraction Analyst to drive excellence in our lease management operations. Key Responsibilities: Lease Abstraction Youll manage complex lease abstraction documents, maintaining high accuracy standards while mentoring team members. Your expertise will be crucial in developing best practices and ensuring compliance with industry standards. Quality control reviews will be a significant part of your daily responsibilities, where youll need to maintain our 99%+ accuracy benchmark. Process Excellence & Innovation Your role involves identifying and implementing process improvements that enhance efficiency and reduce costs. Youll analyze workflows, standardize procedures, and explore automation opportunities. Well rely on your analytical skills to conduct performance studies and recommend strategic improvements that align with our organizational goals. Stakeholder Collaboration Youll work closely with FOAA, Lease Administration, and Technology teams to ensure seamless operations. Building strong relationships with stakeholders and facilitating cross-functional solutions will be key to success in this role. Youll need to communicate effectively across all levels and lead process improvement initiatives. Required Qualifications: 3.5 years of lease abstraction experience 1+ years in a senior analyst role Strong knowledge of commercial and retail lease structures Expertise in lease administration software Advanced analytical and problem-solving skills Excellence in project management Technical Proficiency: You should be highly skilled in lease management systems and advanced Excel functions. Experience with process improvement methodologies and automation tools is essential. Strong documentation abilities will help you create and maintain standard operating procedures. What Success Looks Like: Consistent achievement of SLA targets Reduction in processing time and errors Implementation of effective process improvements Strong team collaboration and mentorship High stakeholder satisfaction Work Environment: Join our fast-paced, results-driven team where continuous learning is encouraged. This role offers an excellent opportunity to make a significant impact on our lease abstraction operations while developing your skills and driving organizational excellence. Bachelors degree in accounting and commerce (B. Com) Knowledge of Excel at an advanced level Experience with Microsoft Office products and applications 5+ years of lease abstraction process experience

Summary The Strategy and Operations Project Specialist is responsible for efficiently managing and organizing project-related documents, ensuring easy accessibility, and maintaining high-quality standards. The Project Specialist will oversee various activities within S&O, including training and program-specific knowledge levels, timesheet reporting, updating finance, budget and headcount related documents, and enhancing document management processes to improve efficiency and productivity. This role is crucial in maintaining smooth project operations and facilitating effective communication and collaboration within the S&O community. About the Role Job Description Key Responsibilities Maintain a centralized repository of project-related documents, including but not limited to minutes, one-pagers, and SharePoint documents. Ensuring they are up-to-date and easily accessible. Ensure that AQS members have access to the latest information and resources, enabling them to make informed decisions and meet project milestones. Check the quality and accuracy of project-related documents through thorough review and verification processes. Utilize document management systems such as SharePoint to streamline document organization and retrieval, and train users to improve efficiency and productivity. Enhance document management processes by organizing documents logically and systematically and using clear and consistent naming conventions. Follow up on timesheet and RAFT reports to accurately track project hours and resource allocation as well as maintain finance, budget and headcount related documents Oversee training and knowledge levels to enhance team members skills and capabilities throughout the program lifecycle. Support and participate in AQS strategic initiatives. Foster a culture of continuous learning and development, organizing training sessions and workshops, as needed. Establish and maintain strong stakeholder relationships, ensuring effective communication and alignment across the S&O community. Inform, advises, and supports the team and associates from outside the team on processes, guidelines, and services specific to S&O Essential Requirements Plays a critical role in ensuring efficient and organized management of project documents, which leads to improved accessibility and quality. Responsible for maintaining the document management system and promoting a collaborative working environment within the community. Contribute to the smooth operation of projects and facilitate effective training, communication, and collaboration. Desirable Requirements: Maintain a centralized repository of project-related documents, including but not limited to minutes, one-pagers, and SharePoint documents. Why Novartis: Commitment to Diversity and Inclusion: Accessibility and accommodation Novartis is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the recruitment process, or in order to perform the essential functions of a position, please send an e-mail to diversityandincl. india@novartis. com and let us know the nature of your request and your contact information. Please include the job requisition number in your message Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to hear more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork. novartis. com/network Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients lives. Ready to create a brighter future together? https://www. novartis. com / about / strategy / people-and-culture Join our Novartis Network: Not the right Novartis role for you? Sign up to our talent community to stay connected and learn about suitable career opportunities as soon as they come up: https://talentnetwork. novartis. com/network Benefits and Rewards: Read our handbook to learn about all the ways we ll help you thrive personally and professionally:

As a Field Service Technician, you are part of our services support team and your passion for providing exceptional customer service contributes to our world class high level of customer satisfaction. Acting as a first line response to customers on-site in your assigned territory you will communicate in an open, helpful, and engaging manner with your focus being finding the right solution with each customer. You will connect with our customers to address questions and resolve various problems on-site (some uncommon), knowing when and who to turn to for support. You will organize, triage customer issues, and even handle some problems before they start. Additionally, you will always be on the lookout for preventative measures you can take, escalate issues, and serve as an ambassador for the NCR brand. Your goal is to keep our customers completely assured and satisfied through your technical expertise and consistent and constant communication. Responding to customer installation, maintenance, and service calls promptly and effectively Servicing electromechanical equipment like ATMs and self-checkout systems within an assigned territory Overseeing hardware maintenance, installation, network management, multi-vendor maintenance, and software support Performing maintenance repair and system overhauls (like modular swaps and unit replacements) Basic qualifications Knowledge of Computer Hardware, database management systems, and network/system management 3+ years of relevant experience Working knowledge of Microsoft Office Suite, Windows XP, and Windows 2000 Diploma or GED (Associate Degree or higher preferred) Essential functions of this position include prolonged travel with driving several hours per day, rotating and weekend shifts, carrying and lifting tools, parts, and equipment weighing up to 50 lbs without assistance, bending, squatting, walking, standing, sitting, reaching, working with your hands, and repetitively grasping and manipulating objects of varying size and weight requiring fine motor skills and hand-eye coordination for prolonged periods of time

Job Summary: We are seeking an experienced and passionate Learning and Development (L&D) Manager to lead the planning, execution, and enhancement of training and development initiatives across the organization. This role is responsible for identifying training needs, developing learning strategies, and delivering impactful programs that support employee growth, improve performance, and align with business objectives. Key Responsibilities: Strategy & Planning Develop and implement a company-wide L&D strategy aligned with organizational goals. Conduct skills gap analyses and training needs assessments across departments. Design learning roadmaps for various roles, career levels, and functions. Program Development & Delivery Create, curate, and manage a variety of learning programs (instructor-led, e-learning, blended). Facilitate workshops, training sessions, and webinars. Manage relationships with external training vendors and consultants. Evaluate and implement digital learning platforms (LMS, e-learning tools, etc.). Measurement & Reporting Track and measure the effectiveness of training programs through KPIs, feedback, and performance data. Report on training ROI and continuous improvement efforts to senior leadership. Collaboration Partner with department heads to support team-specific development needs. Work closely with HR on employee engagement, performance reviews, and talent development initiatives Qualifications: Bachelor s degree in Human Resources, Organizational Development, Education, or related field (Master s degree is a plus). 5+ years of experience in learning and development. Proven experience in designing and delivering successful training programs. Strong understanding of adult learning principles and instructional design. Proficient with learning management systems (LMS), e-learning tools, and content creation platforms. Excellent communication, facilitation, and interpersonal skills. Job Category: Learning Manager- HO Job Type: Full Time Job Location: Kolkata- Salt Lake Sec-V

Job Description Overview We re looking for a versatile and strategic Content Specialist to join our Demand Generation team. This role is ideal for a writer with 4-7 years of experience who thrives in a fast-paced, campaign-driven environment and knows how to create content that converts. You ll support pipeline-building efforts by delivering clear, compelling content across multiple formats from long-form assets like whitepapers to short-form ad copy, email campaigns, and video scripts. Your work will help translate campaign ideas into impactful assets tailored to buyer journeys and demand gen goals. If you enjoy crafting messaging that sparks interest and drives action, this role is for you. Key Responsibilities Campaign Content Creation Develop high-impact content to support demand gen campaigns emails, landing pages, blogs, whitepapers, infographics, and more. Turn key campaign themes into clear, benefit-driven content that resonates with prospects across funnel stages. Email Marketing Write persuasive subject lines, crisp body copy, and strong CTAs for outbound and nurture emails. Collaborate with campaign managers to align email content with goals like lead generation, event promotion, and product education. Short-form Copywriting Create concise, engaging copy for paid channels including LinkedIn ads, Google Display Network (GDN), and Google Search ads. Adapt messaging for different stages of the funnel and various personas across industries or roles. Video Scriptwriting Write scripts for explainers, promos, webinars, customer stories, and short-form videos that support brand and demand efforts. Partner with creative teams to visualize storylines and ensure message clarity and flow. Visual Content Support Collaborate with design teams to develop infographics and visual storytelling formats. Stakeholder Collaboration Work closely with campaign managers, product marketing, field marketing, and design to ensure message alignment and brand consistency. Translate product capabilities into prospect-friendly language without losing depth or clarity Help distill complex ideas or product benefits into visually engaging, easy-to-understand content. Qualifications 4-7 years of experience in B2B content marketing, preferably in SaaS, IT, or tech-focused demand gen teams. A strong portfolio that shows range emails, short-form ad copy, vid

An Executive Housekeeper is responsible for overseeing all housekeeping operations to deliver an excellent Guest and Member experience while evaluating guest satisfaction and setting department targets and objectives. What will I be doing? As an Executive Housekeeper, you are responsible for overseeing all housekeeping/Laundry operations to deliver an excellent Guest and Member experience. An Executive Housekeeper/Housekeeping Manager will also be required to evaluate guest satisfaction and set department targets and objectives. Specifically, you will be responsible for performing the following tasks to the highest standards: Oversee housekeeping operations Oversee Laundry Operations Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement Operate within departmental budgets through effective stock and cost controls and well managed schedules Set departmental targets and objectives, work schedules, budgets, and policies and procedures Inspect, regularly, all fixtures, fittings, and appliances to ensure compliance to standards and take action as necessary to conform to standard Monitor the appearance, standards and performance of the Housekeeping/Laundry Team with an emphasis on training and teamwork Ensure team members have an up-to-date knowledge of all room categories and amenities Maintain good communication and work relationships in all hotel areas and with external customers and suppliers Ensure staffing levels cover business demands Ensure ongoing training Ensure communication meetings are conducted and post-meeting minutes generated Manage staff performance issues in compliance with company policies and procedures Recruit, manage, train and develop the Housekeeping/Laundry team Competent in property management systems Assist other departments wherever necessary What are we looking for? An Executive Housekeeper serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, s

We are seeking an experienced SAP ChaRM & BASIS Consultant with 10+ years of expertise in managing SAP change control processes and performing core BASIS administrative tasks. Requirements: Minimum 6+ years of hands-on experience in SAP BASIS administration and SAP Solution Manager including ChaRM. Strong understanding of SAP system architecture, transport management systems, and system landscape configuration. Experience with SAP system upgrades, patches and troubleshooting. Strong expertise in SAP Solution Manager s Change Request Management. system landscape management and hands-on experience in SAP BASIS operations. #LI-Onsite #LI-PO1

The OPTIMA team is seeking a Program Manager, Training. OPTIMA is a global team and enables Amazon to deliver a superior shopping experience to customers worldwide. We aspire to provide an end-to-end data solution for the LLM lifecycle, leveraging technology alongside our operational excellence. We enable shopping feature teams deliver superior CX quality by providing them reliable and comprehensive insights and ground truth data to measure and train ML (Machine Learning) models and handle annotation and Root Cause Analysis (RCA) across 10 different languages. The Training Manager II will be responsible for planning, coordinating, executing and delivering learning and development programs/training for OPTIMA business. The role demands thought clarity, dynamic cross-functional partnership, and strategic thinking. The ideal candidate will be comfortable influencing stakeholders and senior leaders, have strong analytical skills, a track record of using data and tools to drive business impact and be comfortable working in an ambiguous environment. Serve as a multi-threaded leader for training and development across various Processes in Optima. Schedule large-scale training initiatives, tracking training completion, and reporting out on training progress. Own New Program launch and New Hire Onboarding, performance enhancement of programs Consult on learning strategies and effectiveness and gather feedback to improve Learning & Development programs. Handle a direct span of trainers, provides regular coaching and feedback to help grow individual functional skills and leadership capability. Collaborate with both local and global stakeholders to support Training programs and initiatives. Enhance existing training programs, review and supervise the designing of training content for any new process, program and feature/SOP roll out. Graduation or Post Graduation in related field. 6+ years experience working in Training and People management. Data skills and the ability to understand how learning activities and responsibilities play into the metrics that drive team success. The ability to work in fast-paced ambiguous environments, adapting quickly to changing circumstances, processes and priorities. Demonstrated use of multiple learning methods and linking appropriate methods with learners and outcomes. Ability to influence stakeholders at all levels to understand their role in employee development and help build their skills. Detail-oriented, team-focused, and a quick problem-solver. Full proficiency in MS Office Familiarity with online learning technology (e.g., Articulate Story line). Proven ability to identify opportunities and launch original learning solution(s) with real impact. Experience in Learning Management system and Knowledge management systems. Experience in driving process improvement projects. Experience in requirement gathering and ability to write clear and detailed requirement document

Job Title: Project ManagerLocation: MaduraiExperience:24 YearsProject Role: Project ManagerOpen Position(s): 2Job Role:Manage project delivery timelines, ensure quality standards, handle risks, and drive collaboration between technical teams and stakeholders Must-Have Skills:- Experience in project planning, risk mitigation, and stakeholder communication- Strong understanding of quality assurance and coding best practices- Expertise in project tracking, schedule adherence, and delivery coordination- Ability to manage complaints and ensure client satisfaction- Familiarity with project management systems (PMS) and compliance processes-Proven ability to lead cross-functional technical teams

End Date Sunday 07 September 2025 We Support Flexible Working - Click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary Interprets simplified processes and delivers advice in own area of expertise to enable the implementation of learning and development EITHER as an individual contributor AND/OR through the leadership of a team. Job Description Manages relationships with small clients to ensure their needs are met while supporting senior colleagues in managing more important client and customer relationships. Conducts research using primary data sources and selects relevant information to enable analysis of key themes and trends. Develops personal capabilities using existing formal and informal training opportunities, while also coaching others as required. Identifies shortcomings in existing processes, systems and procedures, then uses established change management programmes to deliver prescribed outcomes and/or provide support services. Provides input into the development of procedures for an area within the organisation, then monitors the implementation of those procedures. Delivers own small-scale or medium-scale projects by working within an established programme management plan. Provides advice on designing new processes and systems to achieve professional standards and desired outcomes. Delivers prescribed outcomes for a designated area, using risk management systems to ensure the organisation is not exposed to undue risks. Analyses specified problems and issues to find the best technical and/or professional solutions.

Job Description About the Role: Fragomen s Business Immigration Analyst position will provide you with the opportunity to make an immediate impact on our business, as well as offering training, development, and long-term growth opportunities. Fragomen s exclusive focus on immigration means you will work in an exciting, dynamic, and challenging atmosphere with people who are passionate about immigration. Providing world class client service and industry leading technology solutions, Fragomen helps our clients to navigate the complex world of global immigration to better achieve their goals. How will you make a difference as a Business Immigration Analyst at Fragomen? Learn about the various types of immigration matters and build knowledge of firm, immigration case types and client processes. Perform tasks related to case preparation and filing of petitions with government agencies, including document gathering, document review, case drafting, and case filing. With the guidance of your supervisor, communicate with foreign nationals and client contacts, providing clear and prompt responses regarding case status or other general inquiries. Meet assigned deadlines that adhere to Service Level Agreements (SLAs) and communicate case progress, status, escalations to supervisor. Compile and summarize large quantities of data within case management systems for reporting to clients, managers and team. Understand and contribute to team and individual productivity goals. Demonstrate flexibility and initiative. Follow documented firm standards and policies to mitigate risk and ensure regulatory, operational and client compliance (e.g., following Data Privacy protocols, using Connect accurately and in line with team and client protocols, etc.). Leverage your valuable skills and experience to make an impact at Fragomen: Bachelor s degree, Associate s degree, Paralegal certification OR experience in a customer facing or client service-oriented role A client-service mindset, attention to details and ability to work in a fast-paced environment with competing demands The ability to prioritize, meet deadlines and escalate case issues to supervisor Excellent written and verbal communication skills, including the ability to proofread documents, draft fluent prose, and avoid grammatical mistakes without the aid of AI engines Experience using various computer systems, including MS Word and Excel Desire to contribute to positive work environment, effectively collaborate and promote teamwork Benefits: At Fragomen, we know that great people make a great organization. We value our people and offer employees a broad range of benefits which includes: 22 PTO days + Federal holidays Medical, Dental, and Vision plans + FSA & HSA Plans 401K plan, with company matching Learn More About Fragomen: Please take time to read About Us , explore the Meaningful and Impactful Work we do for our clients, and review the standard Benefits we offer. You can find all the material to the right of this page.

End Date Sunday 10 August 2025 We Support Flexible Working - Click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary Delivers procedural advice and support in own area of expertise to ensure the consistent delivery of property policies and processes. Job Description Produces accurate reports for others by collecting data from a variety of standard sources and inputting that data into standard formats. Implements improvements and provides feedback while using change management systems and protocols to provide routine support services. Supports others by performing prescribed project management activities following existing procedures. Provides information and clarification on existing procedures, processes and precedents. Gathers, monitors and analyses risk data as directed using established risk management models, systems and protocols and recommends further investigation. Follows existing procedures and precedents in determining the correct course of action for routine functional enquiries. Performs prescribed contract management activities by following existing procedures in order to support others. Performs prescribed supply chain management activities using existing procedures to support others. Reviews non-compliance issues within current compliance processes, systems, and procedures, and works with guidance to ensure solution of ad hoc problems within the assigned unit/(sub)discipline.

The Role The primary goal of Customer Support Specialist is to ensure Tesla meets its obligations and commitments by responding to Customer inquiries in an accurate and timely manner. The Customer Support team develops and maintains excellent working relationships with Tesla Owners and various internal departments to carefully and effectively address customer support concerns. The ideal candidate will not only possess the technical acumen, but also the ability to provide a strong level of customer service. Located in Mumbai, India this position requires collaboration with Tesla Sales, Vehicle Service and Executive Staff to proactively improve the owner experience for a rapidly growing customer base in our newest market. Responsibilities Deliver highest level of customer support by answering inbound calls and emails, on technical support and roadside assistance related enquiry in a 7*24*365 environment Educate our owners so they have optimal confidence in the operation of their vehicle Provide workable technical solutions in a professional manner, exceed customer expectation, ensure every aspect of ownership is a true pleasure Communicate or escalate owner s concern to relevant parties for further follow up whenever necessary Accurately record issues and data into CRM/ Vehicle Support Systems Requirements Min. 2 years Technical Support/ call center experience in automotive industry is preferable Flexible, proactive, attention to details, eager to contribute with strong common sense Organize, sense of priority, adapt to work in a high pressure and fast pacing environment Accept 7*24*365 shifts to accommodate customer s needs Establish and maintain positive, respect, cooperative working relationships Willingness to learn new and innovative automotive technologies Understanding of basic automotive techniques would be an added advantage Familiar with Customer Management Systems-Outlook, and MS Office Suite Languages Requirements Fluent English and other local languages ,

End Date Sunday 07 September 2025 We Support Flexible Working - Click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary Interprets and Implements learning and development policy and processes and delivers high quality professional advice and support to senior stakeholders EITHER through managing a team AND/OR operating as a generalist or specialist in a specific learning and development discipline. Job Description Manages relationships with small clients to ensure their needs are met while supporting senior colleagues in managing more important client and customer relationships. Analyses key themes using data from a wide range of sources and identifies possible impacts on the business. Grows own capabilities by pursuing and investing in personal development opportunities and develops the capabilities of direct reports by working within existing development framework; provides specialised training or coaching in area of expertise to others throughout the organisation. Identifies shortcomings, then suggests and implements improvements to existing business practices, while developing and delivering projects or a workstream within the organisations change management programme with guidance from senior colleagues. Develops procedures and interprets and applies policy for area of expertise to achieve specified outputs, or advises the wider business on application of policy, then monitors implementation of those procedures within the organisation. Delivers own small-scale or medium-scale projects by working within an established programme management plan. Recommends ways to improve support for operations by changing policies, processes, standards and practices. Delivers prescribed outcomes for a designated area, using risk management systems to ensure the organisation is not exposed to undue risks. Identifies and evaluates complex expertise-led solutions against a range of criteria to find the ones that best meet business needs. Develops and/or delivers a plan for a specific area of responsibility by managing others.

End Date Sunday 10 August 2025 We Support Flexible Working - Click here for more information on flexible working options Flexible Working Options Hybrid Working Job Description Summary Interprets simplified processes and delivers advice in own area of expertise to enable the implementation of property policy EITHER as an individual contributor AND/OR through the leadership of a team. Job Description Conducts research using primary data sources and selects relevant information to enable analysis of key themes and trends. Identifies shortcomings in existing processes, systems and procedures, then uses established change management programmes to deliver prescribed outcomes and/or provide support services. Delivers own small-scale or medium-scale projects by working within an established programme management plan. Provides advice on designing new processes and systems to achieve professional standards and desired outcomes. Delivers prescribed outcomes for a designated area, using risk management systems to ensure the organisation is not exposed to undue risks. Analyses specified problems and issues to find the best technical and/or professional solutions. Delivers required outcomes by managing day-to-day relationships with contract service providers and working within an established contract management plan. Delivers prescribed outcomes for area of responsibility by improving and/or working within an established supplier management plan. Highlights shortcomings and suggests improvements in current compliance processes, systems and procedures within assigned unit and/or discipline.

Job Description About the Role: Fragomen s Business Immigration Analyst position will provide you with the opportunity to make an immediate impact on our business, as well as offering training, development, and long-term growth opportunities. Fragomen s exclusive focus on immigration means you will work in an exciting, dynamic, and challenging atmosphere with people who are passionate about immigration. Providing world class client service and industry leading technology solutions, Fragomen helps our clients to navigate the complex world of global immigration to better achieve their goals. How will you make a difference as a Business Immigration Analyst at Fragomen? Learn about the various types of immigration matters and build knowledge of firm, immigration case types and client processes. Perform tasks related to case preparation and filing of petitions with government agencies, including document gathering, document review, case drafting, and case filing. With the guidance of your supervisor, communicate with foreign nationals and client contacts, providing clear and prompt responses regarding case status or other general inquiries. Meet assigned deadlines that adhere to Service Level Agreements (SLAs) and communicate case progress, status, escalations to supervisor. Compile and summarize large quantities of data within case management systems for reporting to clients, managers and team. Understand and contribute to team and individual productivity goals. Demonstrate flexibility and initiative. Follow documented firm standards and policies to mitigate risk and ensure regulatory, operational and client compliance (e.g., following Data Privacy protocols, using Connect accurately and in line with team and client protocols, etc.). Leverage your valuable skills and experience to make an impact at Fragomen: Bachelor s degree, Associate s degree, Paralegal certification OR experience in a customer facing or client service-oriented role A client-service mindset, attention to details and ability to work in a fast-paced environment with competing demands The ability to prioritize, meet deadlines and escalate case issues to supervisor Excellent written and verbal communication skills, including the ability to proofread documents, draft fluent prose, and avoid grammatical mistakes without the aid of AI engines Experience using various computer systems, including MS Word and Excel Desire to contribute to positive work environment, effectively collaborate and promote teamwork Benefits: At Fragomen, we know that great people make a great organization. We value our people and offer employees a broad range of benefits which includes: 22 PTO days + Federal holidays Medical, Dental, and Vision plans + FSA & HSA Plans 401K plan, with company matching Learn More About Fragomen: Please take time to read About Us , explore the Meaningful and Impactful Work we do for our clients, and review the standard Benefits we offer. You can find all the material to the right of this page.