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3.0 - 6.0 years
9 - 13 Lacs
Noida
Work from Office
R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better. R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, Top 100 Best Companies for Women by Avtar & Seramount, and amongst Top 10 Best Workplaces in Health & Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare work better for all by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 16,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. JD: Bison analytics and infrastructure automation. The candidate will need to possess deep expertise to ensure project continuity and mitigate risks of delays or failures. Available for extended support hours will be essential in minimizing downtime. Looking for someone with a unique skill set in Bison analytics and cloud infrastructure automation will eliminate the need for extensive training, ensuring immediate productivity. Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visitr1rcm.com Visit us on Facebook
Posted 1 month ago
5.0 - 10.0 years
9 - 14 Lacs
Noida, Hyderabad, Chennai
Work from Office
R1 RCM India is proud to be a Great Place To Work Certified organization. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare simpler and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. An IT Infrastructure Engineer is responsible for designing, developing, implementing, and maintaining the technological infrastructure of an organization. They ensure that the computer systems and networks are running smoothly and are always available to employees. The IT Infrastructure Engineer is expected to have a deep understanding of computer networks, servers, databases, and other technical infrastructure components. They need to have excellent analytical and problem-solving skills, as well as a passion for technology and a desire to learn new things. Key Responsibilities Design and develop the technological infrastructure of the organization. Install , upgrade, update, and configure computer systems and networks. Troubleshoot and resolve issues related to the infrastructure. Support vulnerability remediation and patching incidents. Ensure that the computer systems and networks are running smoothly and are always available to employees. Monitor the performance of the infrastructure and make recommendations for improvements. Conduct regular backups of data and ensure the security of the infrastructure. Develop disaster recovery plans and procedures. Collaborate with other members of the IT team to ensure that the infrastructure is integrated with other systems and applications. Provide technical support to users of the infrastructure. Stay up-to-date with new technological trends and developments. Bachelor's degree in computer science or a related field. Minimum of 5 years of experience in IT infrastructure engineering. In-depth knowledge of computer networks, servers, databases, and other infrastructure components. Excellent analytical and problem-solving skills. Strong attention to detail. Ability to work independently and as part of a team. Excellent communication skills. Familiarity with cloud computing and virtualization technologies. Experience with disaster recovery planning and procedures. Knowledge of security best practices. Familiarity with monitoring and logging tools. Ability to work under pressure and meet deadlines. Experience in project management and team leadership. Certification in relevant technologies (Microsoft, VMware) is a plus. Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visitr1rcm.com Visit us on Facebook Location - Noida,Chennai,Hyderabad,Bengaluru,Gurugram
Posted 1 month ago
5.0 - 8.0 years
9 - 13 Lacs
Noida, Gurugram
Work from Office
R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better. R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, Top 100 Best Companies for Women by Avtar & Seramount, and amongst Top 10 Best Workplaces in Health & Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare work better for all by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 16,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. : R1 Major incident managers are responsible for the coordination and management of resources during a major incident. They work closely with other members of the incident response team, as well as other teams within IT and Operations. R1 Major incident managers typically work in an office environment or remote and are not required to travel. They may work long hours during and immediately after a major incident and is expected to be willing to be available 24/7. R1 major incident manager typically has a wide range of responsibilities, which can include: Tracking and documenting progress of each response effort to ensure that it is meeting objectives Communicate regularly with stakeholders to disseminate information about the response efforts progress Developing plans for future responses to similar incidents based on lessons learned from previous responses Championing the MIM processes and identifying process improvements Duties & Responsibilities To lead and coordinate the Major Incident Management process during a major incident or an unplanned event Ensure all stakeholders are kept informed with accurate information in a timely manner To work closely with the Service Delivery Manager and other key stakeholders to ensure that an effective Major Incident Management plan is in place and regularly tested/updated To chair the Major Incident Management bridge calls, providing clear and concise updates to all attendees whilst maintaining control of the call To liaise with 3rd party vendors and Clients as required to help resolve the major incident, keeping all relevant parties updated on progress To ensure that all MI documentation is completed in a timely manner and that lessons learned are captured and fed back into the Major Incident Management process To maintain the Major Incident Management log, ensuring all details are accurately recorded and filed away for future reference To produce regular reports on Major Incident Management activity for senior management and other key stakeholders To continuously review and improve the Major Incident Management process in line with best practice and feedback from customers, staff, and other stakeholders To provide training to new members of staff on the Major Incident Management process To act as the point of contact during a major incident, providing them with updates and working with them to resolve any issues they may be experiencing To work closely with the Service Delivery Manager to ensure that SLAs are met and exceeded To undertake any other duties as reasonably requested by management Required Skills and Qualifications Bachelors degree in computer science, engineering, or related field 5-8 years of experience in IT 3-5 years of experience in incident management Exceptional problem-solving skills Strong analytical and critical thinking skills Excellent written and verbal communication skills Proven ability to work well under pressure Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visitr1rcm.com Visit us on Facebook
Posted 1 month ago
1.0 - 6.0 years
3 - 8 Lacs
Hyderabad, Bengaluru
Work from Office
About R1RCM R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better. R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, Top 100 Best Companies for Women by Avtar & Seramount, and amongst Top 10 Best Workplaces in Health & Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare work better for all by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 16,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. About the role Review patient medical records following PHI, HIPPA and convert into medical coding code as per ICD-10-CM and PCS guidelines. Complete daily assign tasks within time with expected quality, on time communication to internal/external stakeholders and adhere to organization policies. We are looking to hire an experienced Medical Coders / Senior Medical Coders with coding certifications (CIC or CCS) hands on experience on Inpatient DRG (MS-DRG/APR-DRG) coding. Eligibility Criteria 1 to 7+ Years of work experience in IP DRG medical Coding Education Any Graduate, Postgraduate Successful completion of a certification program from AHIMA (CCS) or AAPC (CIC) Must be active during joining and verified. Strong knowledge of anatomy, physiology, and medical terminology Effective verbal and written communication skills (should have capability to reply to email properly to client and stakeholders) Able to work independently and willing to adapt and change as per business/process requirement. Responsibilities Reviewed inpatient medical records and assigned accurate ICD-10-CM (PDx and SDx) and PCS codes for diagnoses and procedures. Assigned and sequenced codes accurately based on medical record documentation. Assigned POA indicators correctly. Thorough understanding and application of medical necessity, DRGs, APGs, and APRs for processing claims Adhered to coding clinics and guidelines, and queried physicians for clarification as needed. Checking on the account status on regular basis if kept on Hold and follow up with respective leaders when in needed. Knowledge of 3M coding, Optum, computer assisted coding (CAC), abstracting software, Meditech etc. will be added advantage. Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visitr1rcm.com Visit us on Facebook
Posted 1 month ago
4.0 - 7.0 years
3 - 7 Lacs
Hyderabad
Work from Office
Medical Coding Certified Fresher Certifications (CPC/CPC-A/CCS/ COC) About R1RCM R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better. R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, recognized as one of Indias Top 50 Best Workplaces for Women 2024, amongst Indias Top 25 Best Workplaces in Diversity, Equity, Inclusion & Belonging 2024, Top 100 Best Companies for Women by Avtar & Seramount, and amongst Top 10 Best Workplaces in Health & Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare work better for all by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 17,000+ strong in India with presence in Delhi NCR, Hyderabad, Bengaluru, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. Responsibilities:Assign codes to diagnoses and procedures, using ICD (International Classification of Diseases) and CPT (Current Procedural Terminology) codes.Ensure codes are accurate and sequenced correctly in accordance with government and insurance regulations.Follow up with the provider on any documentation that is insufficient or unclear.Communicate with other clinical staff regarding documentation.Search for information in cases where the coding is complex or unusual.Receive and review patient charts and documents for accuracy.Review the previous day's batch of patient notes for evaluation and coding.Ensure that all codes are current and active.:Education Any Graduate.Successful completion of a certification program from AHIMA or AAPC.Strong knowledge of anatomy, physiology, and medical terminology.Familiarity with ICD-10 & CPT codes and procedures.Solid oral and written communication skills.Able to work independently. Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visitr1rcm.com Visit us on Facebook
Posted 1 month ago
2.0 - 5.0 years
7 - 11 Lacs
Hyderabad
Work from Office
R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work ForTM 2023 by Great Place To Work Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare simpler and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. Job Summary: Under the direction of management, the person will be responsible for working closely on Audit activities which includes team coordination, Evidence gathering for SOC, Access reviews, deactivation of accounts. Minimum Qualifications High school diploma or equivalent. Associate degree in computer information systems or related discipline. Relevant experience may substitute for the degree requirement on a year-for-year basis. Two Years of applied work experience in identity access management and equivalent. Duties and Responsibilities Review current accounts and application security to ensure that system access is correct and sufficient. Review role-based access and validate the same. Ability to work closely with Internal Audit team, to achieve monthly compliance on User Access Review. Documents and reports control failures and gaps to stakeholders. Provides remediation guidance and prepares management reports to track remediation activities. Respond to requests related to access reviews from external auditors and management. Other : Knowledge of: Information systems auditing, monitoring, controlling, and assessment process. Incident response management. Identity Access Management MS Excel related skills (Pivots, VLOOKUP, Macros, Automation etc.,) Ability to: Effectively communicate technical issues to diverse audiences, both in writing and verbally. Evaluate and update and/or revise program plan. Learn quickly and apply knowledge to new situations. Work independently and prioritize multiple tasks and adapt to needed changes. Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visitr1rcm.com Visit us on Facebook
Posted 1 month ago
3.0 - 8.0 years
2 - 6 Lacs
Hyderabad
Work from Office
Who we are: R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better. R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, amongst Top 50 Best Workplaces for Millennials, Top 50 for Women, Top 25 for Diversity and Inclusion and Top 10 for Health and Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare work better for all by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 17,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. Designation Specialist Training (4I) Role Objective Key Performance Indicators (KPI) What are the measurable indicators for the role Measurable Deliverables Training Throughput - Weightage (30%) First Pass Attempt - Weightage (25%) Production & Quality - Weightage (10%) Accurate & Time Data/MIS Reporting (15%) Basic Hygiene (Schedule Adherence, Responsiveness, Self-Conduct) - Weightage (10%) Trainee feedback - Weightage (5%) Projects (content development, any cost/ time/ FTE saving projects) - Weightage (5%) TNI / BQM management Essential Duties and Responsibilities Role typeIndividual Contributor Conduct new hire, refresher training on aligned process, domain, and tools Conduct process knowledge tests, analyse results and publish findings Work closely with quality and business to identify performance gaps for new hire trainees, create and execute remediation plans to improve trainee performance Achieve set targets on various training effectiveness parameters (level I, level II) Be responsible for training batch management: o Adherence to learning plan o Maintain all batch data and reporting as per the pre-set process o Manage batch logistics training invites, ID Request & Management o Take care of people issues in the batch (performance, disciplinary, schedule adherence, EWS etc.) o On time referred to HR cases alignment (absconding, NCNS, training rejects) Be an active and effective contributor in assigned projects (e.g., new work transition, any process content creation and dissemination, etc.) Continue with hands-on work processing for aligned processes for minimum 12 hours a month Participate in client calls, understand process/tools changes or upgrades, prepare required documentation for roll-out to the aligned process teams Be accountable for self-development/learning, create & complete individual development plan for self, continuously stay invested to be a subject matter expert Stay compliant with the HIPAA and other company policies/compliance : Effective giving and taking feedback, coaching, and mentoring skills Strong interpersonal skills and ability to manage varied trainee personality types Excellent verbal and written communication skills (esp. email communication) Self-motivated and self-driven with a knack for continuously upskilling self Team-player Certification NA Skill Set Qualification and technical skills required to execute the role. Candidate should be graduated and 3 years of exp in AR follow up role Technical Skills : Experience in Revenue Cycle Management for U.S. Healthcare & Expertise in AR Follow up end to end processes Understanding of Online Payer Portals Hands on in MS Office likePowerPoint, Excel, and Word Ability to use virtual communication platforms effectively likeTeams, Zoom, WebEx Experience levels required to execute this role Minimum of 3 years experience in RCM of U.S. healthcare industry (frontend, middle, backend as per role alignment) Overall experience Maximum 5 years Behavioral skills / competencies required for this role. E.g. Attention to detail Functional & Behavioral Skills Strong facilitation & presentation skills for both in-person & virtual environments Understanding of basics of content creation Pre-requisite Should have overall 7+ years of experience in RCM Operations Should have analytical skills & exhibit clear thinking/reasoning Should be able to comprehend & well-articulated to present his/her thought process well Should have excellent feedback and coaching skills Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visitr1rcm.com Visit us on Facebook
Posted 1 month ago
3.0 - 6.0 years
7 - 11 Lacs
Noida, Chennai, Bengaluru
Work from Office
. Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visitr1rcm.com Visit us on Facebook Location - Bengaluru,Chennai,Noida,Hyderabad,Gurugram
Posted 1 month ago
4.0 - 7.0 years
7 - 11 Lacs
Noida
Work from Office
R1 RCM India is proud to be recognized amongst India's Top 50 Best Companies to Work ForTM 2023 by Great Place To Work Institute. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare simpler and enable efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 14,000 strong in India with offices in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. Key Duties Data processing (ETL) using MSSQL 2012/2014 R2 SSIS with stored procedures, views, and other various database objects; import and export processing; data conversions; business process workflows and metrics reporting. Providing client support services and enhancements. Controlling daily ticket resolution/prioritization as client and user volume increases. Prioritizing issues based on client expectations, volume of current tickets, and visibility of issues across the enterprise. Analyzing the overall enterprise environment to find gaps and can think outside-of-the-box in order to design and create functionality which will prove to be of value. Provide SQL training to other technicians. Drive ticket resolution momentum and provide feedback to US Leadership where staff improvements can be made in order to better overall productivity of the technicians. Manage MSSQL Server 2012/2014 R2 database objects (stored procedures, views, synonyms, tables and overall schema), reporting, and administration. Qualifications: Bachelors degree in computer science or equivalent. Skill and Knowledge: 4-7 years of experience writing T-SQL code in order to triage issues, analyse data, and optimize database objects. 2-5 years of experience of troubleshooting using MSSQL 2012 R2/2014 SSIS . 2-3 years of experience relating to ETL flat file/real-time message data loading. Strong with MSSQL 2012 R2/2014 Administration. Key Competency Profile: Identify new opportunities by anticipating change and planning accordingly Feels comfortable working in a changing environment Communicates accurately at client's level of understanding, checking to make sure all information is correct. Be accountable for customer service of highest quality Help people improve by learning from successes and failures Finds flexible and rapid solutions to meet the clients needs. Takes controlled risks, seeking support from team members when unsure. Motivate each other to perform at our highest level Prioritizes work and sets realistic deadlines to ensure that important tasks are achieved on or ahead of time, with quality results. Shares own expertise with team members, while remaining open to others' ideas. Identify area of process improvement and automation Help team members with your expertise to archive common goal. Proactively identifying problems and solutions. Takes full responsibility for meeting the clients level of satisfaction. Checks back with client to ensure the correct information has been provided. Continuously searches for new ideas and better ways of doing things. Takes steps to learn about own department, its vision, its values and its strategic objectives. Encourages others to look for solutions rather than presenting problems Key Success Criteria: Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visitr1rcm.com Visit us on Facebook
Posted 1 month ago
3.0 - 6.0 years
7 - 11 Lacs
Noida
Work from Office
R1 RCM is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better.R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, amongst Top 50 Best Workplaces for Millennials, Top 50 for Women, Top 25 for Diversity and Inclusion and Top 10 for Health and Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare work better for all by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 17,000+ strong in India with presence in Delhi NCR, Hyderabad, Bangalore, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. :- Required to work on Access Request Management fulfilment operations and tickets within defined SLAs- Required to perform UAA (User Access Administration) audit activities- Manage On/Off Boarding tasks- Required to perform Application role- based access, Prov/De Provisioning tasks- Required to manage access of inhouse applications such as Account Creation, Modification and Deactivation- Required to provision accounts in Enterprise directory services (Active Directory)- Required to perform tasks in O365 User provisioning- Basic administration of MS Azure Active Directory- Required to perform Multi Factor Authentication (MFA) admin tasks- Required to generate Status Reports, Dashboards and Quality Metrics- Candidate will be required to interact with Client, vendors and other business functions- Should be ready to work in rotational shift and support over Indian Holidays and Weekends- Should be open for 24*7 Support including Night shifts / US business hours Skills: - Understanding of Identity and Access Management (IAM) concepts- Analytical and Troubleshooting skills- Well versed with creating and analyzing excel data for UAA related tasks- Word/Excel/PowerPoint knowledge- Basic SQL and Database Query processing knowledge and skills- Basic understanding of MS Active Directory and Azure services- Experience with Role Based Access Controls- Understanding of MFA and related administration skills- Communication and Presentation skills Preferred skill - PowerShell scripting knowledge if any Preferred Certifications - ITIL, Agile, SQL, MS Active Directory, Healthcare IT Education - B. Tech, BSC IT, BCA or any Technology Bachelor or Masters Degree Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visitr1rcm.com Visit us on Facebook
Posted 1 month ago
3.0 - 7.0 years
9 - 14 Lacs
Noida
Work from Office
JD Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visitr1rcm.com Visit us on Facebook
Posted 1 month ago
1.0 - 6.0 years
3 - 7 Lacs
Hyderabad
Work from Office
About US: R1 is a leading provider of technology-driven solutions that help hospitals and health systems to manage their financial systems and improve patients experience. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, Al, intelligent automation and workflow orchestration. R1 is a place where we think boldly to create opportunities for everyone to innovate and grow. A place where we partner with purpose through transparency and inclusion. We are a global community of engineers, front-line associates, healthcare operators, and RCM experts that work together to go beyond for all those we serve. Because we know that all this adds up to something more, a place where we're all together better. R1 India is proud to be recognized amongst Top 25 Best Companies to Work For 2024, by the Great Place to Work Institute. This is our second consecutive recognition on this prestigious Best Workplaces list, building on the Top 50 recognition we achieved in 2023. Our focus on employee wellbeing and inclusion and diversity is demonstrated through prestigious recognitions with R1 India being ranked amongst Best in Healthcare, recognized as one of Indias Top 50 Best Workplaces for Women 2024, amongst Indias Top 25 Best Workplaces in Diversity, Equity, Inclusion & Belonging 2024, Top 100 Best Companies for Women by Avtar & Seramount, and amongst Top 10 Best Workplaces in Health & Wellness. We are committed to transform the healthcare industry with our innovative revenue cycle management services. Our goal is to make healthcare work better for all by enabling efficiency for healthcare systems, hospitals, and physician practices. With over 30,000 employees globally, we are about 17,000+ strong in India with presence in Delhi NCR, Hyderabad, Bengaluru, and Chennai. Our inclusive culture ensures that every employee feels valued, respected, and appreciated with a robust set of employee benefits and engagement activities. About the role Review patient medical records following PHI, HIPPA and convert into medical coding code as per ICD-10-CM and PCS guidelines. Complete daily assign tasks within time with expected quality, on time communication to internal/external stakeholders and adhere to organization policies. We are looking to hire an experienced Medical Coders / Senior Medical Coders with coding certifications (CIC or CCS) hands on experience on Inpatient DRG (MS-DRG/APR-DRG) coding. Eligibility Criteria 1 to 7+ Years of work experience in IP DRG medical Coding Education Any Graduate, Postgraduate Successful completion of a certification program from AHIMA (CCS) or AAPC (CIC) Must be active during joining and verified. Strong knowledge of anatomy, physiology, and medical terminology Effective verbal and written communication skills (should have capability to reply to email properly to client and stakeholders) Able to work independently and willing to adapt and change as per business/process requirement. Responsibilities Reviewed inpatient medical records and assigned accurate ICD-10-CM (PDx and SDx) and PCS codes for diagnoses and procedures. Assigned and sequenced codes accurately based on medical record documentation. Assigned POA indicators correctly. Thorough understanding and application of medical necessity, DRGs, APGs, and APRs for processing claims Adhered to coding clinics and guidelines, and queried physicians for clarification as needed. Checking on the account status on regular basis if kept on Hold and follow up with respective leaders when in needed. Knowledge of 3M coding, Optum, computer assisted coding (CAC), abstracting software, Meditech etc. will be added advantage. Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests. Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package. To learn more, visitr1rcm.com Visit us on Facebook
Posted 1 month ago
4.0 - 9.0 years
15 - 19 Lacs
Pune
Work from Office
Hey Innovator! We empower our people to stay resilient and relevant in a constantly evolving world. Were looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like youThen it seems like youd make an extraordinary addition to our vibrant team. Siemens Technology and Services Private Limited (STSPL) is the Indian subsidiary of German multinational engineering and electronics conglomerate Siemens that focuses on IT and management services. The subsidiary is split into four unitsCorporate Technology India, Siemens Corporate Finance and Controlling, Global Shared Services, and Siemens Management Consulting. Located in Balewadi High Street in Pune, it has over 5000 employees. We are looking for a System Manager (Projects) - Railway Infrastructure meeting the need for smart-mobility solutions. We are making the lives of people who travel easier and more enjoyable while constantly developing new, intelligent mobility solutions. Your new role- challenging and future-oriented Should have predominantly worked on CBTC projects in a more responsible role. Shall be responsible to define, create, lead, and deliver the solution to the customer. Shall be responsible to co-ordinate with key project stakeholder and get aligned to deliver the project within stipulated budget and time. Shall be responsible to evaluate the customer requirements and prepare System Specification (SRS) Shall define and control the system and assumes overall technical responsibility for the system architecture and the system concept in customer projects. Shall be responsible for the engineering statement during the bid phase / LoA With regard to the system architecture and the system concept, the Senior System Engineer ensures communication and acts as an interface between the project, the Bid Group, Development, Product Management, Engineering and the customer. Responsibility for determination and updating of the system architecture and the system concept lies with the Senior System Engineer throughout the entire project duration analysis of user requirements with respect to non-existent (loopholes in descriptions), unclear/ contradictory or unreasonable requirements, compilation of any assumptions as a substitute for non-existent requirements, and initiation of a speedy, binding clarification of such requirements with the customer Consultation with the project manager on system and architecture issues and development of suggestions for a technically and commercially optimal system concept We dont need superheroes, just super minds Should have good understanding/knowledge about railway principle and standard is must. Shall have a good understanding of Systems Engineering lifecycle. Good Communication Skills and shall be a good team player, self-driven and goal oriented. Shall be familiar with all process at System and Subsystem level. Shall demonstrate the key leadership qualities demanded by the role and should have similar experience at least for a period 4 years. Shall work closely with PM and Program Manager. Weve got quite a lot to offer. How about you Thisrole is based in Pune. Youll also get to visit other locations in India and beyond, so youll need to go where this journey takes you. In return, youll get the chance to work with teams impacting entire cities, countries- and the shape of things to come. Were Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination, and help us shape tomorrow. Find out more about Mobility at:https://new.siemens.com/in/en/products/mobility.html and about Siemens careers at:
Posted 1 month ago
5.0 - 10.0 years
12 - 16 Lacs
Pune
Work from Office
Hey Innovator! We empower our people to stay resilient and relevant in a constantly evolving world. Were looking for people who are always searching for creative ways to grow and learn. People who want to make a real impact, now and in the future. Does that sound like youThen it seems like youd make an extraordinary addition to our vibrant team. Siemens Technology and Services Private Limited (STSPL) is the Indian subsidiary of German multinational engineering and electronics conglomerate Siemens that focuses on IT and management services. The subsidiary is split into four unitsCorporate Technology India, Siemens Corporate Finance and Controlling, Global Shared Services, and Siemens Management Consulting. Located in Balewadi High Street in Pune, it has over 5000 employees. We are looking for a Subsystem Manager - ETCS L1/L2 - Railway Infrastructuremeeting the need for smart-mobility solutions. We are making the lives of people who travel easier and more enjoyable while constantly developing new, intelligent mobility solutions. Your new role- challenging and future-oriented As Delivery Manager, you will be responsible for following Work assignments You will take the technical responsibility for the management of mass roll-outs of Engineering activities in ATP/ATC for ETCS L1/L2 applications as part of large-scale customer projects within time, budget and quality frameworkEnsuring economic success and (internal) customer satisfaction for ATP/ATC domain in ETCS L1/L2 application projects. Carrying the responsibility for the application scope, both technical and commercial. Representation of the application scope within the project towards the PM and customer, whilst reporting to the line management (group lead). Application planning, controlling and reporting For ATP/ATC scope in ETCS L1/L2 application projects derivation of the comprehensive project objectives from the Project Management and provided documents. Preparation of the project planning and the required project documents. Ensuring compliance with defined procedures/processes for project controlling and reporting. Application implementation Coordination of the complex application implementation with international partners. Ensuring that the application goals defined with the technical management, project management and all project participants are achieved. Exploration of further business opportunities Identification and exploitation of additional business opportunities during project implementation, e.g. identifying Change Requests or extending the scope towards generic application work packages. Leadership Technical leadership of the ETCS L1/L2 Application team including staff resource planning and coordination with the organizational units involved. Managing following team setup - Customer Interfacing towards clarifying requirements & Engineering Inputs - Interfacing/Clarification with overall System Manager for ATP/ATC Engineering - Projects Support functions (RM/DM/CM) and Quality Management - System Engineering, Hardware and Software Engineering for ATP/ATC scope in ETCS L1/L2 Systems - Test Management - RAMS Management - Validation We dont need superheroes, just super minds Degree in electrical engineering or systems engineering preferably with railway specific specialization Extensive professional experience (5 years) in railway transportation systems, ideally in the rail systems business At least 5 years of experience in Engineering (Design) in ATP/ATC scope for ETCS L1/L2 domain Performed hands on design engineering activities for ETCS L1/L2 trackside Extensive knowledge on ETCS L1/L2 operation scenario, national values, terminology and packets/telegram Project executions covering activities like customer interfacing, scope clarification, Design/Engineering planning and resource allocation Knowledge of project management principles for project realization and execution Fluent English essential both written and oral, knowledge of Spanish language will be an asset Excellent communication abilities combined with strong interpersonal skill High level of customer and quality orientation together with strong abilities in consulting and implementation Weve got quite a lot to offer. How about you Thisrole is based in Pune. Youll also get to visit other locations in India and beyond, so youll need to go where this journey takes you. In return, youll get the chance to work with teams impacting entire cities, countries- and the shape of things to come. Were Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality and we welcome applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and imagination and help us shape tomorrow. Find out more about Mobility athttps://new.siemens.com/in/en/products/mobility.html and about Siemens careers at
Posted 1 month ago
8.0 - 13.0 years
10 - 14 Lacs
Bengaluru
Work from Office
We are looking for a skilled professional with 8 to 14 years of experience to join our team as a Manager - Delivery in Bengaluru. The ideal candidate will have a strong background in healthcare management services and excellent delivery skills. Roles and Responsibility Manage and oversee the delivery of healthcare services to ensure high-quality standards. Coordinate with cross-functional teams to meet project goals and objectives. Develop and implement effective delivery strategies to improve efficiency and productivity. Monitor and analyze performance metrics to identify areas for improvement. Collaborate with stakeholders to resolve issues and enhance service quality. Ensure compliance with regulatory requirements and industry standards. Job Minimum 8 years of experience in healthcare management services or related field. Strong knowledge of healthcare operations, including medical billing and claims processing. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and prioritize tasks effectively. Strong analytical and problem-solving skills. Experience with CRM/IT enabled services/BPO is an added advantage.
Posted 1 month ago
1.0 - 3.0 years
3 - 6 Lacs
Chennai
Work from Office
We are looking for a highly skilled and experienced Medical Data Abstractor to join our team at Omega Healthcare Management Services Pvt. Ltd., located in Chennai I. The ideal candidate will have 1-3 years of experience in the field. Roles and Responsibility Accurately and efficiently abstract medical data from various sources. Maintain confidentiality and adhere to HIPAA guidelines when handling sensitive information. Collaborate with team members to achieve project goals and objectives. Develop and implement effective data abstraction processes to improve quality and productivity. Identify and resolve data discrepancies or errors promptly. Participate in ongoing training and professional development to stay current with industry trends and best practices. Job Strong knowledge of medical terminology and concepts, including anatomy, physiology, and pharmacology. Excellent analytical and problem-solving skills, with attention to detail and accuracy. Ability to work independently and as part of a team, with strong communication and interpersonal skills. Proficiency in using computer software applications, including Microsoft Office and other relevant tools. Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines. Commitment to delivering high-quality results and maintaining a focus on customer satisfaction.
Posted 1 month ago
2.0 - 3.0 years
4 - 5 Lacs
Bengaluru
Work from Office
Urgent Opening for Deputy Manager Posted On 17th Jul 2015 11:53 AM Location Bangalore-Indira Nagar Role / Position Branch in Charge (BIC) Experience (required) 2-3 years Description Our client is a leading globaltraveland destination management services company Position Branch in Charge (BIC) LocationBangalore-Indira Nagar Responsible for managing the day to day activities of the franchise Responsible to achieve daily / weekly / monthly targets as specified by the BM. Ensure PCP Pre Counseling Preparedness Maintain & follow grooming standards as specified in the SOP Manual. Adhere to Enquiry Management & Booking Process as specified in the SOP Manual. Responsible to handle enquiries through - Walkin, Telephonic, Email, City PSA & Travel Agents. Ensure that customer is provided with complete details pertaining to the product & cost. Responsible for relationship building and servicing the city PSA & TAs. To maintain query turn around time as per SOP Initiate telesales calls for follow ups & closure of sales bookings Responsible to coordinate with service team for post sale process. Responsible to maintain Customer Satisfaction levels @ min 95% during the entire customer interaction Adhere to company policy and systems Candidate Profile Attribute Education & Training Graduate, Diploma in Travel & Tourism Management Work experience(if adequate) Minimum 2-3 years of experience in Sales/Service Expert Knowledge Good Communication Skills Should possess good Selling Skills Excellent Networking/Relationship Management Skills Others Result Oriented Ability to Handle Pressure Send Resumes to girish.expertiz@gmail.com -->Upload Resume
Posted 1 month ago
4.0 - 5.0 years
4 - 8 Lacs
Hyderabad
Work from Office
Urgent Opening for Manager Sales-MICE-SIT- Hyderabad Posted On 20th Jul 2015 06:57 AM Location Hyderabad Role / Position Manager Sales Experience (required) 4-5 years Description Kuoni is a leading globaltraveland destination management services company Position (FTE 100%) Manager Sales SIT-MICE Location - HyderabadIndia Immediate superior (position/level) GM Sales Employees supervised directly (number/level) 3 (Executives) &2 (AMs) Job Profile Identifying the corporates and generating inquiries. Ensure that the Sales targets are achieved Achieve individual KRA. To ensure/motivate the sales team to do so too. Adherence to accounting systems Supervising the operations of the file. Ensure nil outstanding Maintain liaison with airlines/consulates/tourism bodies Monitor competitor activities To provide regular training to staff on soft skills. Set & achieve sales targets & Gross Operating Profit Customer Satisfaction Improving staff productivity Candidate Profile Attribute Education & Training Graduate in any stream with a Diploma or Degree in Travel Management. Work experience(if adequate) 4-5 years in the industry Expert Knowledge Excellent interpersonal and communication skills Strong knowledge about the international destinations Thorough understanding of Travel systems & procedures Should be target oriented others Good negotiation skills Send Resumes to girish.expertiz@gmail.com -->Upload Resume
Posted 1 month ago
8.0 - 12.0 years
3 - 7 Lacs
Hyderabad
Work from Office
What this job involves: Acting as the steward of the facility Serving as the backbone of the facility, youll sit at the bottom of a wide range of responsibilities, from managing contracts to keeping the day-to-day operationsincluding facilities and equipment, M&E matters, housekeeping, conference roomsin tip-top shape. This is why a strong grip with the service structure will come in handy especially when dealing with issues related to operating expenditures. Part of your usual concerns include the maintenance all records related to the performance of facility management operations on the site. Youll also find yourself developing MIS reports for our management team. And when the operations manager is not present, youll be expected to lead the monthly progress meeting. Besides these, you will train team members on all quality policies and procedures. Every now and then, youll also be involved in reviewing the performance of our staff and conducting performance appraisals. Bringing maximum value through excellent service delivery Beyond daily maintenance, your ultimate focus is to provide professional, value-focused service that helps us meetand go beyondthe clients expectations. Lending your business acumen, youll advise the client on future maintenance budgets, so youll need to be in tuned with the organizations ins and outs, goals and overall direction. Your expertise in the world of contracts would be incredibly useful, as youll also get your hands on defining terms and conditions, operational scope and documents for annual maintenance contracts. Along with this, youll run successful tendering exercises that will help you find the right subcontractors. Youll also carry out comparative analysis and make recommendations to the client on the most appropriate subcontractors. Plus, its your job to develop service level agreements (SLAs) and assist our procurement experts in closing these agreements with vendors. While in the process, youll consider: Is the team deployed by the vendor made up of the right resourcesin terms of level and scaleto deliver quality services Playing the role of a strategic operator, you will also craft annual cost-saving goals in energy usage and maintenance operations. Coordinating with specialist professionals to ensure compliance with minimum wage acts for payments and regulations falls into your hands as well. Managing working relationshipsthe right way Your ability to deal with clients, vendors and onsite personnel carries a huge impact on your success as facility manager. Among the things that you need to stay on top of are whether subcontractors are meeting their commitments on the scheduled delivery of trainings or they have a planned, structured and solution-based approach to maintenance services. Also, you will audit subcontractors on the quality of materials and upkeep of the site. Youll will coordinate with the HR department and the Operations Manager and make recommendations for future trainings to be given to the site facility management team. Youll prepare and review the preventive maintenance register on a monthly basis and update the operations manager. Youll also liaise with our Finance team and that of the clients for client billing and invoicing. You will also be in touch with the client representatives for the payments. Sound like you To apply you need to be: A facility management pro In order to qualify for this role, you need to have a college degree. Under your belt, you should also have 8-12 years of experience in facilities management. Were also looking for someone with tertiary qualifications in building management and/or business. A balanced leader and follower Are you equipped to set up a team to success Can you also play to your strengths and work effectively as a team member If yes, thats greatthe ability to bring about positive changes and follow through with them will be beneficial for this role.
Posted 1 month ago
1.0 - 3.0 years
5 - 9 Lacs
Pune
Work from Office
This role emphasizes the importance of Food & Beverage (F&B) services as a key component of the overall workplace experience. The enabler ensures outstanding service by managing cafeteria operations, engaging with employees, and acting as the single point of contact for daily needs. Working across rotational shifts, the enabler maintains visibility and ensures seamless operations, contributing to a vibrant and engaging environment. Key Responsibilities: Manage cafeteria floors during peak times, such as evening rush and dinner hours, to ensure efficient service and smooth operations. Conduct regular rounds to monitor food and beverage offerings, ensuring machines, cleanliness, and mart essentials are maintained. Promote awareness of new food programs, offers, and specialties to employees. Address and escalate customer complaints promptly to guarantee swift resolution. Gather daily customer feedback to uphold a high POY score and report concerns or patterns to the Assistant Manager. Uphold grooming standards set by the organization and ensure compliance with hygiene and safety regulations. Build direct relationships with employees and act as the single point of contact. Respond to and resolve all feedback within defined Service Level Agreements (SLAs). Share observations regarding any misalignment with defined guidelines of the allocated area. Execute employee engagement events and participate in promotional activities that align with client expectations. Foster an environment that supports teamwork, cooperation, performance excellence, and personal success. Support client-specific initiatives such as technology roll-outs, benchmarking, and best practices. Conduct periodic connects with points of contact from different businesses to understand their service perspective. Ideal Experience: Bachelor's degree or Degree in Hotel Management, or a related field. 1-3 years of experience in Food and Beverage service within the hospitality industry. Ability to adapt in a fast-paced working environment and versatility in meeting changing client needs and requirements. Proficiency in MS Office suite. Excellent verbal and written communication skills. Personal Characteristics: Natural communicator who enjoys engaging at all levels. Creative mindset. Self-motivated and confident. Exhibits honesty and trustworthiness. Open to new ideas and willing to challenge the status quo. Works well with diverse teams from various countries and cultures Scheduled Weekly Hours: 48
Posted 1 month ago
6.0 - 10.0 years
5 - 9 Lacs
Telangana
Work from Office
Project Overview: Provide Support, Maintenance, and Enhancement Services for a customized Oracle CPQ implementation Role Scope / Deliverables: Routine SupportProvide support for application production environment, resolving issues, and taking preventive and corrective steps in accordance with SLAs.Provide Incident and/or problem management for software or configuration defects.Provide configuration management for modifications required to correct defects/problems. with delivered/implemented functionality.Update tickets with proposed solution.Provide Unit Testing for incidents and service requests as required, prior to handing off to PPD to User Acceptance Testing.Collaborate with internal PPD teams on issues that may involve Interfaces, Middleware, Infrastructure, Database, Security, and others.Provide updates to functional and technical design documentation.Work directly with Oracle Support on service requests raise with Oracle for request that fall under PPDs support contract with OracleRoutine MaintenancePerform data integrity checks on the Oracle CPQ system and data fault clearance.Provide basic PROD application monitoring as mutually agreed upon to PPD Application Manager.Provide release management services for Oracle CPQ Cloud updatesEnhancement ServicesProvide enhancement services for minor enhancements to existing functionality. Key Skills: Knowledge and experience supporting and developing Oracle CPQIncident management, change management, SLA managementGood documentation practices
Posted 1 month ago
4.0 - 5.0 years
6 - 7 Lacs
Hyderabad
Work from Office
Implement and manage Azure AD solutions to secure and manage identities, provide authentication and access management services across cloud-based applications.
Posted 1 month ago
15.0 - 20.0 years
15 - 19 Lacs
Bengaluru
Work from Office
Project Role : Program/Project Management Lead Project Role Description : Manage overall delivery of a program or project to achieve business outcomes. Define project scope and monitor execution of deliverables. Communicate across multiple stakeholders to manage expectations, issues and outcomes. Must have skills : SAP Master Data Governance MDG Tool Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :We are seeking a highly skilled and proactive professional to lead discussions with clients and stakeholders regarding the operations and maintenance of our Master Data Governance (MDG) system. This role involves defining and managing the Application Management Services (AMS), ensuring system monitoring, and establishing operational procedures and communication protocols.Key Responsibilities:Lead client discussions to define and finalize the scope of work (SoW) for MDG Application Management Services (AMS).Establish and maintain the frequency and schedule of regular system maintenance activities.Develop and document standard operating procedures (SOPs) for AMS, including escalation paths and communication tools.Design and implement system monitoring processes covering:oData consistency checksoJob and interface (IF) monitoringoLog analysis and alerting mechanismsCollaborate with internal teams and external vendors to ensure seamless system operations.Provide recommendations for continuous improvement in system performance and reliability.Ensure compliance with IT governance and data management standards.:Proven experience in MDG system operations, AMS, or related SAP environments.Strong understanding of system monitoring tools and methodologies.Excellent communication and stakeholder management skills.Ability to document technical and operational processes clearly.Experience working with cross-functional teams in a global environment.Proficiency in English; additional languages are a plus.Preferred Qualifications:SAP MDG certification or equivalent experience.Familiarity with ITIL or other service management frameworks.Experience with communication and collaboration tools (e.g., ServiceNow, Jira, MS Teams Qualification 15 years full time education
Posted 1 month ago
2.0 - 3.0 years
4 - 5 Lacs
Noida
Work from Office
Position: MIS Executive Business: Property and Asset Management, Noida What this job involves You will be performing the role of client finance and accounting at the site and will be responsible for the scope and responsibility of the financial services defined in the Property Management Services agreement with the client. Your key deliverables will be to: Responsible for Submission of MIS & Reports as per SLA's to respective stakeholders Preparation and submission of Monthly MMR taking input from each department Adding Daily reports In DMR in Overview Tracking, Assigning, and Closures of PPM in evolution Imprest handling at site To coordinate with EM for maintaining various trackers maintained at the site. To coordinate with various section heads for following up for closing pending Complaints and preparing reports for the delay in closing. To maintain records of various communication with external bodies and monitor them for reminders on a case basis. Any other task/responsibility assigned by the management time to time Reporting: You will be reporting to the Estate Manager. Sound like you Here is what were looking for: Being Analytical and Meticulous You must pay attention to detail and have excellent accounting and financial management knowledge and skills. Possess the ability to collate information into the system and maintain it in the record books. Qualifications You will have a Degree / Diploma with a relevant educational background with min 2-3 years of work experience.
Posted 1 month ago
1.0 - 3.0 years
2 - 5 Lacs
Pune
Work from Office
Facilities Executive Account Management Work Dynamics(India, West) What this job involves: Prioritising the facilities needs Working with both the facilities manager and the assistant facilities manager, youll oversee the propertys day-to-day operations and ensure that all administrative functions, security issues and facility services are covered. Likewise, youll strive for continuous improvement in the process. Youll also keep an eye out on the propertys supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, youll manage supply and service contracts as approved by clients. In addition, youll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. Youll also be on top of health and safety issues that may arise, and actively participate in reviewing them. Also part of your mandate is to monitor the propertys budget. As the person in charge, youll make sure that theres enough petty cash to support operations. Youll also see to it that vendor invoice processes comply with standards. Going above and beyond expectations Client satisfaction is second nature to the person in charge. In this role, youll take on difficult issues and seek out opportunities to improve operations. Youll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements. In addition, youll carry out routine service audits to ensure that the team maintains its overall performance. Youll also be in charge of creating stock reports, meeting minutes and monthly management reports to the clients. Sound like you To apply you need to have: Strong knowledge of property operations Playing a key role, the ideal candidate holds a degree in business or hotel and building management, and at least three to five years experience in facilities management. You must also demonstrate good working knowledge in occupational safety, as well as aptitude in client-centric operations. Solid background in team management Are you an adept leader with a proven track record in managing a team Are you capable of effectively rolling out improvement plans Do you possess superior communications and reporting skills If these soft skills are your areas of expertise, then we are more than thrilled to have you aboard. Scheduled Weekly Hours: 48
Posted 1 month ago
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