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2.0 - 4.0 years

2 - 4 Lacs

Hyderabad / Secunderabad, Telangana, Telangana, India

On-site

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We're looking for an individual who thrives in ambiguity, capable of supporting strategic sourcing initiatives with speed and precision. You'll support the identification, evaluation, and negotiation with suppliers to ensure the delivery of efficient and effective sourcing solutions that support our ambitious goals. Your responsibilities will include conducting in-depth market analysis, managing the sourcing process, and engaging with suppliers and stakeholders to achieve optimal terms and performance. Roles & Responsibilities: Lead and support strategic sourcing initiatives to optimize costs and enhance supplier performance. Conduct supplier evaluations, negotiations, and contract management. Analyze large datasets related to procurement, supplier performance, and market trends to identify cost-saving opportunities and process improvements. Leverage data analytics tools to generate insights, create reports, and support data-driven decision-making. Collaborate with internal stakeholders to align sourcing strategies with business objectives. Ensure compliance with procurement policies, risk management, and sustainability goals. Manage supplier relationships to enhance quality, efficiency, and innovation. Continuously improve sourcing processes by identifying automation and efficiency opportunities. Functional Skills: Must-Have Skills: Strategic Sourcing Experience. Supplier Negotiation experience. Excellent analytical, problem-solving, and organizational skills. Deep analytical experience - ability to manipulate large data sets to develop insights that drive outcomes/decisions. Experience with Global Procurement e-Sourcing and CLM Tools (e.g., Workday Strategic Sourcing, Sirion Labs). Must have experience with analytical tools (Tableau, Power BI etc.). Soft Skills: Strong verbal and written communication skills. Ability to work effectively with global, virtual teams. Ability to navigate ambiguity. High degree of initiative and self-motivation. Ability to manage multiple priorities successfully. Team-oriented, with a focus on achieving team goals. Influencing and Change Management skills. Basic Qualifications: Bachelor's degree and 2-4 years of Sourcing, Management Consulting, or Project Management experience.

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3.0 - 6.0 years

3 - 6 Lacs

Mumbai, Maharashtra, India

On-site

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What your bring Minimum level of required education: Bachelor s Degree Computer/IT Engineering or equivalent Specific areas of specialization: 4-6 years of professional experience; demonstrated knowledge/expertise over different aspects of technology solutions. 2+ years of App Development, Low Code/ No Code development tools, RPA, Integration and AI solutions selling experience in competitor s space. 3+ years customer facing selling experience (bus development / pre-sales / consulting) 2+ years of leading large complex engagements 1-2 years of product experience covering SAP solutions is a plus. Management consulting experience a plus.

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7.0 - 10.0 years

50 - 65 Lacs

Bengaluru

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About the Team Being part of Meeshos Fulfillment and Experience (FE) team as Associate Director - Fulfilment Experience will zip you to the cockpit of our ever-burgeoning rocketship and, you ll shape the experience of Bharat s next billion e-commerce users. We re an eclectic mix of like-minded professionals, all driven by the first principles of problem-solving. We come with diverse skill sets and responsibilities ranging from running Operations, Managing Supply chains, building the next 10x levers to ensure the best possible User and Seller experience on the platform. At Meesho, we are on a mission to achieve what has never been done before - introducing e-commerce to the tier-2 and tier-3 cities of India. Our teams crucial contribution to this ambitious endeavor involves completely reimagining fulfillment from the ground up. This translates into a multitude of "zero-to-one" projects, offering opportunities for those willing to seize them. Our focus is on constructing a supply chain and user experience that reshapes the landscape of e-commerce. Simultaneously, we are unwavering in our commitment to introducing best-in-class processes and policies, coupled with a steadfast dedication to continuous innovation. The ultimate goal is to consistently deliver excellence in both User and Seller experiences . Emphasizing personal growth and enjoyment at work is integral to our culture, just as much as our dedication to hard work. We foster this through regular one-on-one virtual meetings, engaging monthly all-team catch-ups, and timely recognition and rewards. Join us in this exciting journey where innovation meets personal and professional development! About the Role: As an Associate Director in Fulfillment and Experience at Meesho, you will play a pivotal role in crafting exceptional and memorable shopping journeys. Your primary focus will involve leading the Strategy and Operations Teams, while establishing robust partnerships with the Product, Tech, and Analytics teams along with collaborating closely with cross functional Program managers and leaders overseeing fulfilment and user/supplier experience initiatives to redefine the experience for our ecosystem. In this capacity, you will lead a large team of in-house and outsourced personnel, own various operational metrics and drive key 10x initiatives and impactful projects aimed at overhauling our approach to user/seller satisfaction. Your central guiding principle will be to ascertain whether Meesho is the preferred e-commerce channel for all our customers, small entrepreneurs, and sellers. You will address this question daily by implementing user and seller-centric, cost-effective designs and processes. What you will do Lead the Fulfilment Experience team and drive continuous improvement in Operational KPIs and Satisfaction scores Foster strong collaborations with cross-functional teams including Business, Product, Tech, and other Business verticals within the Organization Work closely with various external partners including Logistics and other service providers and drive operational as well as long term strategic initiatives focussed on optimising efficiency and experience Lead strategic initiatives and projects to transform our user engagement approach and own the PnL your respective function Evaluate and ensure Meeshos status as the preferred e-commerce channel for diverse customer segments. What you will need Premium MBA coupled with about 7-10 years of hands-on experience in Start-ups, Consumer internet companies, Management consulting, or FMCG Operations Demonstrate a robust data-driven mindset, adept at solving complex problems through analytical approaches Exhibit a proven capability to lead a large team of diverse individuals and outsourced personnel to maximize the impact Showcase a track record of successfully defining and executing initiatives with minimal supervision, reflecting a commitment to extreme ownership and 10x thinking Display expertise in managing multiple stakeholders across various fronts, showcasing adaptability in fast-paced environments.

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5.0 - 10.0 years

11 - 13 Lacs

Gurugram

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Business Intelligence and Analytics Services Hub is an upcoming centralized global financial reporting and analytics service team. This hub will greatly enhance how our management engage in information required to manage the business. Team is an integral part of the Global Finance organization, providing insights & analysis supported by meaningful and accurate financial information to help guide and influence the decision-making process. The team supports the leadership of our various business segments, senior finance management, local, regional & global finance colleagues across the organization. You will be responsible for managing & delivering on responsibilities related to reporting and analytics needs, using relevant data tools, reporting environment and dashboards for BCG. you'll work as a business/ thought partner with our business areas with a focus on bringing insights to light through data analysis and visualization. Work towards finding solutions to complex problems by developing expertise on topic domains. you'll be working in a global environment managing multiple stakeholders across time zones. Below are some examples of key responsibilities, amongst others: Develop creative and insightful analyses to drive real estate decisions Support business case development by structuring analyses with sensitivities in anticipation of leadership questions Perform a range of analyses addressing different stakeholder perspectives, from Treasury to Capital budgeting, from local office profit margin to regional/global portfolio impact Work closely with Project Coordinators to track metrics and benchmarks to measure performance of the portfolio and individual projects Evolve and create new tools to further digitize GRE Analysis work and deliver efficiency/scale What you'll Bring bachelors degree in business, finance, or related field Experience in commercial real estate transactions a plus 5 years of relevant work experience, preferably in a global environment Experience working with a global team and managing multiple stakeholders Ability to synthesize data into actionable results; experience with advanced analytics a plus Strong computer skills, particularly Excel and PowerPoint, to effectively communicate real estate strategies to senior leadership. Very strong problem solving & analytical skills Who you'll Work With As a member of the Business Intelligence Team, you will interact extensively with a diverse range of stakeholders from across the business, both geographically and functionally. This includes, but is not limited to Local, Regional, Global, and Practice Area analysis teams, as we'll as, the overall Global finance organization. you're GOOD AT Technical Skills Experience on data visualization & analytics tools (such as advanced excel, Alteryx, Tableau, Power BI) will be an added plus Problem solving and analytical tasks Being a thought partner to business, creatively solving problems by bringing insights, Ability to structure hypothesis, build thoughtful analyses, develop underlying data models and bring clarity to previously undefined problems Desire and flexibility to work through details with keen attention to accuracy and interdependencies Comfortable working with ambiguity, complex and in an iterative environment Communication, interpersonal and teaming skills Strong stakeholder management skills, ability to manage multiple stakeholders across different time zones Adapts style to changing situations and audiences with tact, poise and patience Demonstrates persistence to drive change. Contributes to a positive and productive work environment Works positively and collaboratively with others and within team; builds strong and lasting relationships Work Management, organization, and planning Must be able to perform successfully in a fast-paced, intellectually intense, service-oriented environment Strong Organizational skills and process management skills Ability to contribute to multiple work streams at once and prioritize efforts accordingly. Demonstrated ability to drive projects to scheduled conclusion Familiarity or willingness to work on Agile methodology will be a plus

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5.0 - 8.0 years

7 - 10 Lacs

Bengaluru

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About Glean We re on a mission to bring people the knowledge they need to make a difference in the world. Glean was founded by a seasoned team of former Google search and Facebook engineers, who wondered why we don t have an easier way of finding what we need at work. In our personal lives, we have tools to help us find pretty much whatever we need. Why don t we have that at work? And that was the beginning of Glean. Were backed by some of the Valleys leading venture capitalists including Sequoia, Kleiner Perkins, Lightspeed, and General Catalyst and have assembled a world-class team with senior leadership experience at Google, Slack, Facebook, Dropbox, Rubrik, Uber, Snowflake, Intercom, Pinterest, Palantir, and others. Job Duties and Responsibilities Oversee and drive activities related to the annual planning cycle - from headcount planning, target setting, to territory management Project manage various initiatives, related to the planning cycle, or other strategic projects Deep dive into and build analytical models such as territory modeling, incentive comp payout, etc. Lead the design and implementation of sales incentive compensation plans, working in close partnership with the finance team Partner closely with the finance team on order management and quote-to-close processes Oversee and project manage analysts on the sales ops team for assigned projects; the role will start as a senior level individual contributor but with a steep pathway to management Be a strategic partner and consultant to sales leadership - help build revenue growth strategies, be engaged in the deal review and forecast process, and a part of sales team meetings Identify business gaps, opportunities, and take the lead on driving operational initiatives Engage with systems, business intelligence, marketing and other cross-functional teams to prioritize business requirements and rollout major business impacting initiatives Drive continuous process improvements and automations that can bring scale to how we operate Report and analyze key business performance metrics, to be utilized for ad-hoc requests, quarterly business reviews Work on strategic projects, pilots, and cross-functional engagements that evolve our go-to-market plan; provide in-depth data-driven recommendations to operations, finance, and sales leadership Be a thought partner to the Sales & Success team and be a subject matter expert within the Sales Operations team Minimum REQUIRED Knowledge, Skills, and Abilities 5-8 years of work experience, preferably in a relevant role, such as Revenue Operations, Business Operations, or Management Consulting Project management experience with the ability to oversee timelines across a multitude of inter-related activities, hold teams accountable, and report progress to leadership Cross-functional experience with the ability to drive and meaningfully push teams towards deliverables and timelines Experience in strategic advisory and providing thought-partnership to business leadership; experience driving sales growth strategies is a huge plus!! Ability to create professional-looking presentations for both data readouts and business narratives People management experience is not required, but a nice-to-have. Looking for someone who can coach, inspire, and build up analysts and drive a collaborative and growth based culture > we value who you are as a person Strong analytical skills to look at large datasets, visualize and present data in meaningful ways Comfort with Excel & Powerpoint (or equivalent tools); Experience with SQL and data visualization tools is a nice-to-have Previous experience and/or subject-matter expertise in sales compensation design, territories, headcount, and quotas is a strong plus Ability to work with CRM (Salesforce) and other field tools for reporting / ops needs Willingness to learn and pick up new skills, and ability to receive constructive feedback Strong presentation and communication skills; experience building strong relationships with sales management and cross-functional team members Ability to navigate through and communicate complex and sometimes ambiguous situations effectively - verbally, in writing, and presentations Ability to thrive in an action-oriented, fast-paced, cross-regional, diverse, and dynamic work environment Benefits Competitive compensation Healthcare Transparent culture Learning and development opportunities Company events Free meals

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12.0 - 15.0 years

35 - 40 Lacs

Bengaluru

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Job Description: Senior Manager, Business Operations# Position Overview: The Senior Manager of Business Operations plays a critical role in overseeing and optimizing the day-to-day operational processes within the company. This role is responsible for leading strategic initiatives, enhancing operational efficiency, and driving performance improvements across the organization. The Senior Manager will work closely with cross-functional teams, including finance, marketing, sales, and product management, to align operational efforts with organizational goals and ensure that business operations are running effectively and efficiently. Key Responsibilities: 1. Strategic Planning & Execution: o Lead the development, implementation, and execution of business operational strategies. o Partner with senior leadership to align operational initiatives with the company s overall business goals. o Evaluate current processes and identify opportunities for improvement, cost-saving initiatives, and process streamlining. 2. Operational Efficiency & Optimization: o Develop and monitor key performance indicators (KPIs) to assess operational performance and identify areas for improvement. o Analyze operational data to identify trends and challenges; propose and implement solutions to enhance efficiency and reduce costs. o Ensure the successful integration of new technologies and systems into operational workflows. 3. Cross-functional Collaboration: o Collaborate with other senior managers and department heads to implement cross-functional initiatives that align with business objectives. o Lead and support change management processes across various departments to drive continuous improvement. o Ensure smooth coordination between teams and departments to achieve operational objectives. 4. Budget Management & Financial Oversight: o Work closely with the finance team to monitor budgets and ensure financial goals are met. o Provide regular reports and analysis to senior leadership regarding the status of operational budgets and expenditures. 5. Leadership & Team Management: o Manage and mentor a team of business operations professionals, ensuring the team is aligned with business priorities. o Promote a culture of collaboration, accountability, and continuous improvement within the team. o Provide coaching and career development opportunities to direct reports. 6. Risk Management & Compliance: o Identify potential operational risks and develop mitigation strategies to ensure business continuity. o Ensure compliance with internal policies and external regulations, working closely with legal and compliance teams as needed. 7. Reporting & Data Analysis: o Prepare and present reports on business performance, operational metrics, and process improvements to the executive team. o Utilize data analytics tools to gather insights that inform decision-making and strategy development. Qualifications: Bachelor s degree in Business Administration, Operations Management, or a related field. MBA preferred. 15+ years of experience in business operations, management consulting, or a related field, with at least 3 years in a leadership role. Strong understanding of business operations, process optimization, and performance metrics. Proven experience in managing cross-functional teams and driving business transformation. Strong analytical, problem-solving, and decision-making skills. Excellent communication skills, both written and verbal. Experience with project management and business intelligence tools (e.g., Tableau, Power BI). Ability to work in a fast-paced, dynamic environment and adapt to change. Key Competencies: Leadership and team development Strategic thinking and execution Operational excellence Process optimization Financial acumen Data analysis and reporting Risk management Cross-functional collaboration This role offers a unique opportunity to make a significant impact on the organization by driving operational excellence, improving processes, and contributing to the overall growth of the business.

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10.0 - 12.0 years

12 - 14 Lacs

Hyderabad

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> Role Purpose Managing Consultants are expected to sell and manage the delivery of complex consulting propositions within their area of expertise, driving measurable value for clients. They will also be responsible for leading development of consulting solutions and providing support to practice growth and development. This role is engaged in developing strong client relationships and managing large engagements, accounts (single/multiple) or designing and leading large and complex consulting programs for customers. The role may have managerial responsibilities in leading a team of consultants and managing quality and internal compliance in business operations The Managing Consultant must achieve high personal billability. Do Consulting Execution Achieves utilisation target,. An Ambassador for Wipro tenets and values Account focused and effective as a leader in the business. Program Manager or equivalent and manages teams of consultants/work streams/projects/programs Client focused and tenacious in approach to solving client issues and achieving clients objectives. Demonstrates the experience of a well rounded consultant. Flexible in approach and ability to coordinate resources with expertise in various areas Responsible for budgets and assuring quality of deliverables Seen as a trusted advisor to senior clients and secures great feedback from client executives and sponsors Decisive and directive delivery focus with a can do attitude, demonstrates both hard and soft skills Coaches, mentors and motivates team and client staff, builds trust and confidence through focus on quality and delivery Business development Ensures high levels of individual and team utilization in line with the levels expected as part of the goal setting process. Manages a personal sales pipeline to support revenue targets (personal and practice) Manages a revenue target as agreed with manager. Sells laterally and vertically to a number of clients. Regularly identifies leads and converts them into opportunities and proposals Has an effective network of client contacts at executive buying level. Leads sales activities and meetings Leads marketing and prospecting activities to populate the sales funnel Closes new projects and/or project extensions with minimal partner support Proactively seeks opportunities to develop revenue in existing and new areas Drives proposal creation and presales activities for the engagement/new accounts by leveraging Wipros global footprint and end to end consulting capability Thought Leadership Recognised as an industry thought leader and ensures thought leadership is shared with GCG/Wipro is one of the various channels. Leads assignment team thought leadership Ensures case studies and track records are utilized across Wipro in sales efforts. Presents Wipro thought leadership at external industry forums and sales campaigns and demonstrates the monetization of own thought leadership through pipeline building Contribution to Practice/Wipro Continually delivers all Wipro admin in a timely manner (timesheets, appraisals expenses, etc.,) Demonstrable contribution to internal initiatives Holds people accountable for leveraging IP and knowledge assets from the central knowledge repository of Wipro and GCG and promotes reuse Ensures engagement teams effectively contribute tools, methods and assets, information sources and IP to the knowledge management platform. Works to develop and improve practice policies, procedures, frameworks, etc., Creates reusable IP/assets and makes self visible as a thought leader. Manages line team career development through use of internal processes-training performance assessments, etc. Monitors and helps curtail talent attrition Demands engagement with other consulting and delivery teams to both enhance collaboration and help design and deliver tailored client solutions with desired impact Highly visible in the consulting community resulting from sharing industry trends, developing solutions, applying innovation, authoring published content Display Strategic Objectives Parameter Description Measure (Select relevant measures/ modify measures after speaking to your Manager) Deliver growth in consulting revenues Achieve business performance for direct consulting against relevant quarterly/annual targets Improve quality of consulting by increasing strategic advisory and transformation projects, deal value and billing rates Lead end-to-end sales cycle for select accounts/pursuits and pipeline of opportunities Lead and deliver strategic advisory/transformation consulting engagements with ownership of client expectation management, quality control and delivery assurance, issue management, client insight and value capture, work planning and execution, and effective client communications % Revenue Achievement (actual vs. target) % of Personal Utilisation Achievement (against target) % Consulting business outside CIOs office No. of strategic advisory and transformation engagements led/delivered No. of referenceable clients, testimonials Average CSAT across projects Generate Impact For Wipro by growing the client relationship profile, providing leadership to end-to-end transformation / delivery solutions Generate impact on larger Wipro business through GCG deals and engagements Value of downstream Revenue/Confirmed Impact generated Grow market positioning Grow market positioning for Consulting and Wipro through breadth of client relationships, insight and thought leadership of our clients strategic themes, Digital leadership and marketing Represent Wipro in internal / external industry forums that create value Elevate Wipro positioning in existing accounts through thought leadership and leading clients strategic transformations Lead the development of thought leadership/insight for the practice to support business growth Eminence and thought leadership on Solution Innovation demonstrated through content, citations and testimonials Number of white papers authored, evidence of assets like Repeatable IP, Frameworks Methods authored/contributed Number of senior level thought leadership sessions/roadshows with clients and industry forums delivered from the front Provide consulting leadership to accounts Generating growth and integration across the consulting services, growing client relationship profile and supporting the achievement of the Wipro-wide account objectives Develop senior level relationships beyond CIO organisation and open new streams of business in target accounts Work with GCP/CCP/GCG Account Lead/Account teams to grow consulting service portfolio, ensuring integration of propositions and collaboration across GCG Number of credible relationships built outside of CIO in client organizations Number $ value of integrated consulting deals supported Mandatory Skills: ETRM Energy Trading and Risk Management. Experience: 10 YEARS.

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16.0 - 25.0 years

10 - 18 Lacs

Bengaluru

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Skill required: Delivery - Sales Reporting Designation: I&F Decision Sci Practitioner Senior Mgr Qualifications: Any Graduation Years of Experience: 16 to 25 years About Accenture What would you do Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology, Industry X and Operations services all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 800,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.In todays business environment, growth isnt just about building value - it s fundamental to long-term business survival. So how do organizations sustain themselvesThe key is a new operating modelone that s anchored around the customer and propelled by intelligence to deliver outstanding experiences across the enterprise at speed and at scale. You will deliver breakthrough business outcomes for clientsby harnessing talent, data and intelligence to redefine their operating models.Within Operations, our Sales Operations Transformation team is rapidly expanding. We take a > What are we looking for Sales Data Reporting & Insights Sales Analytics & Insights Sales Functional Expertise:Deep understanding of end-to-end sales lifecycle processes including Sales Support, Pricing & Quoting, Bid & Proposal Management, Contract Lifecycle, Order Management, and Incentives. Analytical & Data-Driven Mindset:Strong skills in data analysis, business intelligence, and visualization using tools like Power BI, Tableau, or equivalent. Ability to generate actionable insights and drive decision-making. Stakeholder Management Consulting & Communication Skills Leadership & Team Development Innovative & Future-Focused Roles and Responsibilities: Lead the end-to-end delivery of AI, analytics, and visualization solutions across sales operations workstreams. Align team objectives with Sales Excellence and Sales Transformation strategy Drive solution design, data strategy, and execution across data science and BI tracks. Oversee solution scalability, reusability, and integration into business processes. Manage, mentor, and grow a high-performing team including L8/L9 Data Scientists and Power BI developers. Provide technical and functional guidance to team members. Conduct regular performance reviews, skill development sessions, and team health checks. Oversee capacity planning and work allocation. Collaborate with senior business leaders, sales stakeholders, and global teams to define problem statements, KPIs, and success metrics. Serve as the client-facing SME for all analytics and visualization needs in the sales domain. Ensure strong communication of findings, models, and visualizations through effective storytelling. Ensure high-quality delivery of data science models (predictive, diagnostic, prescriptive) and dashboards. Review and validate model outcomes, dashboards, and visual designs. Encourage adoption of best practices in code management, versioning, and model documentation. Ensure data quality, governance, and secure access across platforms. Qualification Any Graduation

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5.0 - 10.0 years

12 - 17 Lacs

Pune

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ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it , our most valuable asset is our people. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning; bold ideas; courage an d passion to drive life-changing impact to ZS. Our most valuable asset is our people . At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systems—the ones that comprise us as individuals, shape who we are and make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about. Senior Governance & Risk Administrator - Sustainability We seek a Senior Governance & Risk Administrator – Sustainability who would support Global ESG initiatives and lean in on India-specific sustainability activities. This Pune-based employee would be a dedicated full-time connector between GRC (Governance, Risk, & Compliance) and ESG (sustainability) team, and be a core contributor to global sustainability initiatives, audits, and reporting. What you'll do Sustainability & Emissions Reduction related Tasks Support implementation of emissions reduction strategies aligned with ZS's sustainability goals by collecting and analyzing data, supporting Scope 1, 2, and 3 reduction initiatives (e.g., energy efficiency, sustainable procurement, travel policy updates, operational improvements), integrating sustainability into processes, and exploring innovative solutions for efficiency. Environmental Reporting Manage and participate in annual environmental reporting, ensuring compliance with global standards, accurate data collection for emissions inventories, audits and certifications (e.g., ISO 14001, ISO 14064), and submissions to platforms like EcoVadis and CDP, while collaborating with stakeholders to ensure consistency and accuracy. Compliance and Risk Management Facilitate audits for standards like ISO 45001, ISO 45003, ISO 26000, and SA 8000, while supporting climate risk assessments, monitoring regulatory compliance, addressing client sustainability inquiries, and developing internal compliance frameworks to drive continuous improvement. Vendor Management Provide support as needed for budgeting, planning, and financial tracking of sustainability initiatives, while assisting with vendor selection, contracting, and ensuring alignment with ZS's sustainability goals and compliance requirements. What you'll bring Bachelor’s degree with record of high academic achievement in any field with at least 5+ years of experience in sustainability, environmental compliance, or corporate social responsibility roles, preferably in a corporate or consulting environment. Experience with environmental reporting frameworks and standards such as CDP, ISO 14001, ISO 14064-1, Ecovadis etc. Good understanding on sustainability standards such as GRI, SASB for sustainability reporting Proven ability to work cross-functionally with teams such as procurement, operations, and legal to integrate sustainability into business processes. Good communication and inter-personal skills Basic understanding of compliance and Risk assessments Good excel and PowerPoint skills Strong knowledge of environmental regulations, compliance requirements, and industry best practices. Data analysis and reporting skills to interpret environmental data and identify improvement opportunities. Basic Microsoft office understanding (e.g. MS Excel, MS PPT, MS Word, etc.) Additional Skills : Master’s Degree on ESG related workstream or subject Desired hands-on experience with greenhouse gas (GHG) accounting, carbon footprint measurement, and emissions reduction initiatives (Scope 1, 2, and 3). Experience in conducting climate risk assessments, materiality assessments, and sustainability-related compliance programs. Project management skills with experience in managing multiple sustainability initiatives simultaneously. Desired knowledge or experience on Archer GRC tool for ESG Perks & Benefits ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member. We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections. Travel Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures. Considering applying At ZS, we're building a diverse and inclusive company where people bring their passions to inspire life-changing impact and deliver better outcomes for all. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you don't meet 100% of the requirements listed above. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law. To Complete Your Application Candidates must possess or be able to obtain work authorization for their intended country of employment.An on-line application, including a full set of transcripts (official or unofficial), is required to be considered. NO AGENCY CALLS, PLEASE. Find Out More At www.zs.com

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3.0 - 5.0 years

4 - 8 Lacs

Pune

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ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it , our most valuable asset is our people. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning; bold ideas; courage an d passion to drive life-changing impact to ZS. Our most valuable asset is our people . At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systems—the ones that comprise us as individuals, shape who we are and make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about. Information Security Awareness and Training team seeks an experienced, highly motivated and detail-oriented Senior Security Awareness & Training Associate to join our team. The ideal candidate will have 3-5 years of relevant experience in the field and will play a crucial role in developing and implementing effective communication strategies to educate and engage employees about security best practices and promote a culture of security awareness. What you'll do Collaborate with cross-functional teams and subject matter experts to create engaging and informative security awareness material or program. Support the annual refresh of a global security awareness and training program at ZS. The program must follow the NIST800-50 and relevant regulatory requirements to reduce risk and impact a change in behavior. Support objectives of repeatable security strategy, execute, and distribute interactive materials globally for the Security Awareness and Training Program. Collaborate with Information Security (IS) leads and experts to develop materials and programs or activities. Partner with Security Awareness and Training lead to facilitate engagement of ideas and ensure goals of program are met. Support development of the annual mandatory Information Security training course with assistance from Data Privacy team. Plan and execute monthly phishing simulations to test and improve employee awareness and response to phishing attacks. Promote awareness through appropriate ZS channels and work with communications and IS community to propagate monthly programs. Monitor and analyze the effectiveness of various communications initiatives and make data-driven recommendations for improvement. Serve as internal mentor for ambassadors of global ambassador program. Drive awareness program towards maturity through continuous improvement, updated material, surveys etc. Perform additional duties as required from time to time. What you'll bring A bachelor’s degree in information security, Computer Science, Information Technology, or a related field is preferred. Minimum 3-5 years of experience in information security, security awareness, or a related field. Strong ability to work independently and manage multiple tasks effectively. Excellent communication and presentation skills, with the ability to distill complex security concepts into clear and concise messages. Proven ability to work well in a collaborative environment. Experience in planning and executing training programs is a plus. Strong understanding of security best practices and current threats, as well as the ability to stay up to date with emerging trends in the field. Experience working with Information Security Awareness program. Creative thinker and ability to coordinate and execute programs with technical and non-technical associates. Ability to create and review materials for global programs. Strong organizational and project management skills. Ability to analyze and interpret data to improve training effectiveness. Proficiency in using training and collaboration tools (e.g., Learning Management Systems (LMS), Microsoft Office Suite, Adobe Creative Suite, Trello, Security awareness and training tool). Strong problem-solving skills and attention to detail. Perks & Benefits ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member. We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections. Travel Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures. Considering applying At ZS, we're building a diverse and inclusive company where people bring their passions to inspire life-changing impact and deliver better outcomes for all. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you don't meet 100% of the requirements listed above. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law. To Complete Your Application Candidates must possess or be able to obtain work authorization for their intended country of employment.An on-line application, including a full set of transcripts (official or unofficial), is required to be considered. NO AGENCY CALLS, PLEASE. Find Out More At www.zs.com

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1.0 - 2.0 years

5 - 10 Lacs

Pune

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ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it , our most valuable asset is our people. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning; bold ideas; courage an d passion to drive life-changing impact to ZS. Our most valuable asset is our people . At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systems—the ones that comprise us as individuals, shape who we are and make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about. Associate - TAC (Technical Assistance Centre) We seek TAC Associates to join our WTC office in Pune, India. TAC Associates handle 1st level support on calls/emails/chats from ZS offices worldwide in a user environment consisting of PC/MAC running the standard suite of business applications. What you'll do Troubleshooting IT-related issues for a user population of ZS employees and clients using ZS proprietary software via telephone and remote access. Provide L1 Technical Support for the Windows/MAC machines, printer ZS proprietary software. Diagnose and resolve technical issues related to operating systems, applications, and hardware Familiarity with basic networking concepts and protocols. Common query topics include - VPN, Outlook (and other O365 Apps and Services), Active Directory and Exchange, Network Connectivity, Software Installation (using SCCM and Privilege Management), File Server and File Share access, FTP, Application specific issues, Intune Support & Management etc. Handling administrative tasks such as tracking TAC calls/chats, timely follow up of all assigned tickets in your bin until closure, re-assigning tickets to the relevant L2 teams and following up via emails as required, assisting with organizational efforts, maintaining chargebacks for licensed software etc Additional TAC projects/tasks as assigned based on performance. What you'll bring Strong oral and written communication skills Ability to approach problem-solving methodically and analytically Bachelor's degree required, Master's degree desirable 1-2 years of relevant experience in Customer Support, or preferably IT Helpdesk / Service Desk Strong customer service orientation Professional appearance and demeanor, with ability to exercise good judgment and discretion Ability to work varied hours, enabling support in a 24/7 environment A+ certification or Microsoft Certified Systems Administrator (desirable, not mandatory) Experience with Service Now tool (desirable, not mandatory) Certification in ITIL or similar framework. Perks & Benefits ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member. We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections. Travel Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures. Considering applying At ZS, we're building a diverse and inclusive company where people bring their passions to inspire life-changing impact and deliver better outcomes for all. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you don't meet 100% of the requirements listed above. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law. To Complete Your Application Candidates must possess or be able to obtain work authorization for their intended country of employment.An on-line application, including a full set of transcripts (official or unofficial), is required to be considered. NO AGENCY CALLS, PLEASE. Find Out More At www.zs.com

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10.0 - 12.0 years

5 - 9 Lacs

Bengaluru

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Role Purpose Managing Consultants are expected to sell and manage the delivery of complex consulting propositions within their area of expertise, driving measurable value for clients. They will also be responsible for leading development of consulting solutions and providing support to practice growth and development. This role is engaged in developing strong client relationships and managing large engagements, accounts (single/multiple) or designing and leading large and complex consulting programs for customers. The role may have managerial responsibilities in leading a team of consultants and managing quality and internal compliance in business operations The Managing Consultant must achieve high personal billability. Do 1. Consulting Execution Achieves utilisation target,. An Ambassador for Wipro tenets and values Account focused and effective as a leader in the business. Program Manager or equivalent and manages teams of consultants/work streams/projects/programs Client focused and tenacious in approach to solving client issues and achieving clients objectives. Demonstrates the experience of a well rounded consultant. Flexible in approach and ability to coordinate resources with expertise in various areas Responsible for budgets and assuring quality of deliverables Seen as a trusted advisor to senior clients and secures great feedback from client executives and sponsors Decisive and directive delivery focus with a can do attitude, demonstrates both hard and soft skills Coaches, mentors and motivates team and client staff, builds trust and confidence through focus on quality and delivery 2. Business development Ensures high levels of individual and team utilization in line with the levels expected as part of the goal setting process. Manages a personal sales pipeline to support revenue targets (personal and practice) Manages a revenue target as agreed with manager. Sells laterally and vertically to a number of clients. Regularly identifies leads and converts them into opportunities and proposals Has an effective network of client contacts at executive buying level. Leads sales activities and meetings Leads marketing and prospecting activities to populate the sales funnel Closes new projects and/or project extensions with minimal partner support Proactively seeks opportunities to develop revenue in existing and new areas Drives proposal creation and presales activities for the engagement/new accounts by leveraging Wipros global footprint and end to end consulting capability 3. Thought Leadership Recognised as an industry thought leader and ensures thought leadership is shared with GCG/Wipro is one of the various channels. Leads assignment team thought leadership Ensures case studies and track records are utilized across Wipro in sales efforts. Presents Wipro thought leadership at external industry forums and sales campaigns and demonstrates the monetization of own thought leadership through pipeline building Mandatory Skills: Business Dynamics Consulting. Experience: 10 YEARS.

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13.0 - 18.0 years

40 - 45 Lacs

Bengaluru

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Skill required : Delivery - Sales Reporting Designation : I&F Decision Sci Practitioner Manager Qualifications :Any Graduation Years of Experience :13 to 18 years The key is a new operating modelone that s anchored around the customer and propelled by intelligence to deliver outstanding experiences across the enterprise at speed and at scale. You will deliver breakthrough business outcomes for clientsby harnessing talent, data and intelligence to redefine their operating models. Within Operations, our Sales Operations Transformation team is rapidly expanding. We take a bold and modern approach to sales excellencecombining deep operational expertise, cutting-edge technology, and data-driven insights to optimize sales performance and empower go-to-market teams to succeed. As the Team Lead, and a key member of the Sales Operations Transformation - Sales Data, Reporting & Insights, you will head a cross-functional team of Data Scientists and Visualization experts working within the Sales Operations transformation space. The ideal candidate brings a strong background in advanced analytics, business intelligence, and sales domain knowledge, along with a proven track record in project delivery, stakeholder management, and team leadership. What are we looking for? Sales Data Reporting & Insights Sales Analytics & Insights Sales Functional Expertise: Deep understanding of end-to-end sales lifecycle processes including Sales Support, Pricing & Quoting, Bid & Proposal Management, Contract Lifecycle, Order Management, and Incentives. Analytical & Data-Driven Mindset: Strong skills in data analysis, business intelligence, and visualization using tools like Power BI, Tableau, or equivalent. Ability to generate actionable insights and drive decision-making. Stakeholder Management Consulting & Communication Skills Leadership & Team Development Innovative & Future-Focused Roles and Responsibilities: Lead the end-to-end delivery of AI, analytics, and visualization solutions across sales operations workstreams. Align team objectives with Sales Excellence and Sales Transformation strategy Drive solution design, data strategy, and execution across data science and BI tracks. Oversee solution scalability, reusability, and integration into business processes. Manage, mentor, and grow a high-performing team including L8/L9 Data Scientists and Power BI developers. Provide technical and functional guidance to team members. Conduct regular performance reviews, skill development sessions, and team health checks. Oversee capacity planning and work allocation. Collaborate with senior business leaders, sales stakeholders, and global teams to define problem statements, KPIs, and success metrics. Serve as the client-facing SME for all analytics and visualization needs in the sales domain. Ensure strong communication of findings, models, and visualizations through effective storytelling. Ensure high-quality delivery of data science models (predictive, diagnostic, prescriptive) and dashboards. Review and validate model outcomes, dashboards, and visual designs. Encourage adoption of best practices in code management, versioning, and model documentation. Ensure data quality, governance, and secure access across platforms.

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0.0 - 5.0 years

2 - 7 Lacs

Pune

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Job description Job Role & ResponsibilitiesConduct verifications of stated credentials given by client for their candidates or vendorsDocument verification [ govt proofs - (aadhar card,PAN card), Educational documents, criminal check, address check, etc ]Perform on business specific KPIs of productivity and quality targetsMaintain trackers and master logs on real time basisSuccessful completion of client engagement deliverables in line with appropriate time-lines and adhering to pre-defined methodologies, ensuring high quality work deliveryDemonstrate ability to assimilate new knowledge with respect to process changesMonitor progress and ensure that supervisors are kept informed about progress and expected outcomes Role: A nalyst Industry Type: Analytics / KPO / Research Department: Consulting Employment Type: Full Time, Permanent Role Category: Management Consulting .

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3.0 - 5.0 years

5 - 7 Lacs

Hyderabad

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We are looking for a high-performing, entrepreneurial, and strategic professional to join as VP Founder s Office . In this high-visibility role, you will work directly with the Co-Founder to drive mission-critical initiatives, manage cross-functional programs, and ensure operational excellence across the organization. This is a unique opportunity for someone with an MBA from a top-tier B-School and 3 5 years of experience in strategy, consulting, or business operations to work on high-impact projects with C-suite leaders and fast-track their career. Key Responsibilities: Strategic Planning & Execution Work with the Co-Founder and leadership team to shape company vision, define OKRs, KPIs and drive long-term strategic initiatives. Prepare business cases, investment decks, and internal reports to support data-driven decision-making. Own end-to-end program management for high-priority initiatives spanning multiple departments. Business Operations & Execution Act as an internal consultant, identifying gaps, solving complex problems, and driving process improvements. Ensure timely execution of initiatives by coordinating across stakeholders and aligning cross-functional teams. Monitor key metrics and performance indicators, and implement systems for tracking progress. Stakeholder & Executive Communication Represent the Co-Founder in internal and external meetings, ensuring clear communication and follow-through on action items. Draft high-quality presentations, strategic documents, and board-level reports. Serve as a liaison between the founder and senior stakeholders, ensuring smooth information flow and issue resolution. People & Culture Support Collaborate with HR and department heads on workforce planning, leadership hiring, and talent development initiatives. Uphold organizational values and support culture-building efforts across teams. Key Requirements: MBA from a top-tier business school 3 5 years of work experience in management consulting, corporate strategy, VC/PE, or a high-growth startup environment Strong analytical skills with the ability to structure complex problems Excellent communication and stakeholder management abilities High ownership, agility, and a solution-oriented mindset

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6.0 - 10.0 years

8 - 12 Lacs

Mumbai

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Masters degree in management and equivalent combination of education and experience . We are a global network of professional service firms comprising 162,000 people across 155 countries offering Audit, Tax and Advisory services to clients. KPMG offers a specialist solution titled Major Projects Advisory ( MPA ) to enable Project Owners / Promoters, Government bodies, Banks, PE and Financial institutions and/or other stakeholders to implement their growth strategies and deliver their capital investment programs and projects successfully. The KPMG MPA services proposition enables our clients to achieve leadership in capital program and project implementation and operational excellence across the project lifecycle. In offering MPA services, we do not replace typical project entities such as the internal client teams, site engineers, PMCs, design or technical consultants. Instead MPA services help align objectives and stakeholders, improve governance, visibility and decision making, leverage proven frameworks, methodologies and digital tools to maximize opportunities for enhancing project outcomes, optimize project spends and reduce time and project failure risk. This service offering positions us as the Client s management representative, aiding them in timely, informed and confident decision-making. This consistent approach and value created for our clients across our assignments have allowed KPMG s MPA team to scale up to being India s largest team of dedicated professionals offering management consulting services to capital investment programs and projects . Globally, the MPA team has approximately 300+ dedicated and experienced professionals of which approximately 150 are based in India. Over the past decade, this India-based MPA team has helped their clients oversee more than USD 150 Billion worth capital investments in India and overseas. KPMG MPA team members gain from an exposure to multiple industries, their investment models and complexities, hands-on experience at problem solving, building and leveraging digital tools, predictive analytics and ESG based solutions, and enjoying exposure to and learning experiences in managing very senior professionals (CXOs, Board Members) on continued basis. Importantly, we enjoy the opportunity to create a significant impact and fast-track infrastructure and asset creation, accelerating the investment outcomes for our clients and the wider communities. KPMG s MPA team is in the process of enhancing capacity for its MPA Centre of Excellence that develops and implement standardized methodologies to infuse expertise and specific skills to our ongoing assignments across India and overseas. The MPA Centre of Excellence s current mandate is to serve our ongoing Owners Management Consulting ( OMC ) / Program Management Office ( PMO ) assignments; and will be expanded to cover other areas such as Capital procurement and project Cost optimisation, project commercial management, contracts and claims management amongst others. This will create a steady path for deserving leaders to grow and own areas of specialization expertise within the wider domain of large-scale capital investment programs and projects. The MPA Centre of Excellence ( MPA CoE ) currently seeks to appoint a leader bringing specific expertise areas: 1. Program and project-level planning, scheduling, baselining and critical path management (for owner and underlying service providers), progress measurement, monitoring and reporting, 2. Predictive analytics, scenario building and forecasting, 3. Application of time optimisation levers with the wider project team, articulating associated/underlying activities such as optimised work methodologies, crashing and parallel processing, etc., and creating targets, 4. Leverage methodologies such as OTIF, TOC, CCPM, lean and other planning and control methods for improved project performance, 5. Serve as KPMG Subject Matter Expert on business pitches to clients and during client service delivery to enhance KPMG s value proposition (showcase domain / industry capability and expertise as outlined above) Key Role & Responsibilities Lead the MPA Centre of Excellence ( MPA CoE ) by defining and implementing processes, developing capabilities, managing talent and delivering quality for capital program and project delivery. Implement processes, identify and deploy tools and/or resources for Centre of Excellence to deliver quality deliverables to MPA projects and clients. Explore opportunities to identify activities / tasks from multiple consulting assignment to be taken up by the Centre of Excellence Capture, document and demonstrate the value created by the MPA CoE and wider MPA project team, Define standards, handbooks / manuals and conduct trainings across the wider MPA team. Build and manage a team to grow specialization in these areas, and Identify team members from within and outside of the firm to work on various areas of project implementation to work in MPA CoE such as Project Controls, Contract Management, Schedule Management, Data Analytics, Technology Implementation, Report Preparation etc. Develop and mentor teams and create future leaders Create path-breaking / innovative concepts and methodologies for capital projects solutions / clients and enable through digital tools and technology solutions Identify improvement and efficiency opportunities across the function, which can be taken up by Centre of Excellence Gather understanding of MPA s client and team to collaborate across locations, sectors, projects and solutions for successfully developing and leveraging capability from the Centre of Excellence. Key Skills Excellent communication skills (verbal and non-verbal) Ability to work well in a team and function naturally as a team leader Project Management functional knowledge and practical experiences in managing large Centre of Excellence / Delivery Centers for capital projects Sound technical knowledge and domain expertise; can include deep knowledge in one or more specific industry sectors , and/or generalist knowledge across sectors and specific skills in particular phase(s) of the project lifecycle , preferred industries include - metals, mining, industrial manufacturing, oil & gas, automotives, natural and renewable energy, transportation (roads, metro, rail), wider infrastructure including urban development (not a restrictive list) Knowledge of global best practices related to the specific expertise areas called out above. Candidates with experience of serving at global capability centres would have an advantage Ability to work in a high-performance and dynamic environment Strong analytical, research and consulting skills, and abilities at being a fast-learner Experience in using Primavera, ERP, Schedule Analytics, BIM, Digital Twin and other technical software to train teams in implementation in delivery. Experience of working and leading teams for delivery centers to cater and serve client facing teams, preferably in the sector of capital construction projects.

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10.0 - 17.0 years

30 - 35 Lacs

Bengaluru

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You will be part of the Customer Outcomes team. Our purpose is to accelerate platform adoption and improve customer outcomes. We do this through a portfolio of services, delivered by outstanding consultants, using our ecosystem of partners, our leading practices, methodologies and tools based on our experiences from 1000s of customer engagements. What you get to do in this role: The Customer Outcomes Principal Platform Architect is a technical advisory role, responsible for helping our customers establish a technical foundation in the ServiceNow Platform and design solutions that improve outcomes. The Principal Platform Architect ensures customers use leading practices around instance strategy, technical governance, core data, integrations and the technical health of the platform. This is a consultative role focused on guiding ServiceNow, partner, and customer employees on the engagement team to provide a solution on a technical architecture designed for long-term success. You will work with the customer across executive, platform owner, enterprise architects, and development teams during the selling, structuring and implementation of solutions. Be a technical expert across multiple engagements to guide customers, partners, and internal team members to provide successful customer solutions. Provide a variety of knowledge across multiple workflows. Develop relationships with technical and business leaders at the customer site to understand the role of ServiceNow in their digital transformation vision. Translate goals to outcomes into a customer roadmap. Translate business information and technical requirements into an architectural blueprint to achieve complex goals. Engage with the customers Enterprise Architects to position ServiceNow as the digital transformation platform standard, integrated with the customers core applications. Manage technical governance, and an delivery operating model and governance. Ensure instance health by working with the engagement team to reduce technical debt and align to ServiceNow leading practices. Support the sales effort by scoping and estimating the engagement and change orders. Be an active contributor of leading practices and expertise related to the ServiceNow platform. Maintain skills / certifications on for . Support the professional development of others through means of mentoring. To be successful in this role you have: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools,

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9.0 - 12.0 years

18 - 20 Lacs

Gurugram

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As a Presentation Designer, you begin expanding your role by contributing to projects that extend beyond your core discipline. While you still work within the structure of templates and guidelines, you start to explore cross medium projects in a limited capacity. You are expected to apply your growing design skills to execute creative tasks across different platforms, while collaborating with other team members to ensure cohesive visual solutions that meet the project requirements. Expectations: Brand Actively seeks opportunities to deepen understanding of the brands core values and visual identity. Develop the skill to recognize deviations from the brands standards and aesthetics. Process Diligently follows established processes, ensuring consistency and accuracy in creative execution. Learns and applies best practices for addressing common creative challenges, delivering solutions that are effective and reliable. Project Management Receives priorities, projects, and scope directly from their manager or project manager. Works closely with their manager to help estimate timelines for tasks and projects, ensuring a clear understanding of deadlines. Production Skillfully applies previously defined concepts to all assets, ensuring consistency. Follows style guides or templates closely to execute all production work accurately. Has a firm grasp of the entire production process, from initial concept to final output. Creative Competency Aim to understand the thinking that informed a concept and how it relates to the project objectives. Applies and adapts established design concepts to projects under close supervision. Participates in brainstorming sessions, learning to incorporate feedback and understand broader creative goals. Innovation & Adaptability Actively seeks new techniques and tools that enhance personal creativity and productivity. Quickly adapts to new project requirements and changes in design briefs, maintaining high-quality outputs. Communication Practices verbal and written communication effectively, both in one-on-one settings and within groups. Works with managers to simplify complex ideas, making them understandable to those outside the project. Is responsive, approachable, and proactive across all communication channels. Presents work clearly in critiques and maintains well-organized design documentation. Soliciting Opinion Actively seeks and responds to feedback on their work, showing openness to various perspectives to refine their creative outputs. Regularly invites opinions from peers and managers to enhance personal growth and improve project outcomes. Leadership Challenges project requirements to ensure a human-centered approach in all designs. Provides actionable feedback to peers, helping to enhance their work and encourage growth. Culture Actively participate in company culture activities. Attends company-wide events to stay informed about organizational activities. Volunteer to assist with team programs and contribute to spreading creative thinking and enthusiasm within the team. Credit others for their ideas and work and embraces differing opinions constructively. Ethics & Compliance Gains a basic understanding of ethical design principles and compliance related to privacy, copyright, and inclusivity. Apply ethical considerations in creating designs that are accessible and do not misrepresent or appropriate cultural elements. AI Understand the role of AI tools in the creative team. Learn how these tools can assist in basic tasks such as image generation, ideation, or content creation, helping to enhance efficiency and creativity. Start exploring and experimenting with various AI-based design tools (e.g. Adobe Firefly) to assist with routine tasks. Required Skills: Advanced Technical Skills: Demonstrates a high level of expertise within their discipline, capable of delivering complex and varied outputs with minimal supervision. Brand Interpretation: Strong ability to adapt and interpret brand guidelines creatively across different mediums and projects. Project Ownership: Confidently manages projects from start to finish, ensuring quality, consistency, and alignment with project goals. Collaboration and Communication: Communicates effectively with peers and stakeholders, contributing to a positive and productive team dynamic. Problem-Solving and Innovation: Proactively addresses challenges with innovative solutions, balancing creativity with project objectives.

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1.0 - 4.0 years

3 - 5 Lacs

Gurugram

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Company: Oliver Wyman Description: Oliver Wyman is now looking to recruit a Workflow Coordinator (Associate), to join our India office and be part of our IMEA (India Middle East Africa) team! The role will be based out of Gurugram office. Job Overview: As a Workflow Coordinator for Presentation Studio, you are responsible for triaging, prioritizing, and managing the studio s workflow and resourcing. You act as a key coordinator for creative production teams, ensuring resources are allocated effectively and deadlines are consistently met. Your role involves balancing workloads, monitoring project progress, and collaborating with all stakeholders to streamline processes and optimize efficiency. Expectations: Branding Maintain a good understanding of the brands values, visual identity, and tone of voice. Process Oversee workflows to ensure creative tasks are completed efficiently and within scope. Continuously evaluate and refine resource management and workflow systems for optimal delivery. Project/ Resource Management Triage incoming projects, assessing their alignment with business priorities and resource availability. Monitor project timelines and ensure all tasks meet deadlines and quality standards. Production Collaborate with team leads to resolve resource bottlenecks and maintain smooth production schedules. Coordinate with stakeholders to address capacity challenges. Creative Competency Maintain a high-level understanding of creative production workflows to manage project complexities effectively. Support the team by providing clear direction and prioritization aligned with project goals. Innovation & Adaptability Respond quickly to shifting priorities, adjusting plans to meet business and creative needs. Communication Serve as the central point of communication, ensuring all stakeholders are informed of project priorities and progress. Facilitate discussions to resolve conflicts and ensure alignment across teams Soliciting Opinion Gather feedback from creative and operational teams to identify areas for improvement. Incorporate client and stakeholder input to ensure alignment with expectations and project objectives. Leadership Guide teams in prioritizing tasks and managing workloads effectively. Mentor team members on best practices in resource management and workflow coordination Culture Promote a collaborative and efficient work environment that values clear communication and teamwork. Celebrate team achievements and create opportunities for professional growth. Ethics & Compliance Ensure resource allocation and workflows comply with organizational policies and legal standards. Proactively identify risks and develop strategies to mitigate them. AI Explore AI tools for resource forecasting, capacity planning, and workload optimization. Explore AI-driven analytics to predict and address potential workflow bottlenecks. Required Skills: Workflow Management: Strong ability to develop, implement, and refine workflows that ensure efficient resource allocation and smooth project progression. Resource Allocation: Proven skills in balancing workloads and optimizing team resources to meet deadlines and project demands. Communication Excellence: Clear and effective communicator, ensuring alignment between stakeholders, creative teams, and leadership throughout project lifecycles. Process Optimization: Experienced in identifying bottlenecks and implementing improvements to enhance efficiency and operational consistency. Collaboration and Flexibility: Skilled at fostering collaboration across teams, adapting to shifting priorities, and maintaining a welcoming, client-focused approach.

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3.0 - 6.0 years

2 - 6 Lacs

Gurugram

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Effectively communicate with stakeholders and Creative Studio colleagues to evaluate and prioritize requests. Discuss current projects with team members and assist them where necessary. Give advice to colleagues and clients in software, branding, layout and design. Actively work on Presentation Studio requests on a regular basis With the help and guidance of global Presentation Studio Management and HC to deliver the following core competencies: Performance management including mid and end-year reviews. Goal setting and coaching for local team. Local compensation recommendations. Manage time off, remote work and office policies while maintaining appropriate level of staffing. Be a first point of contact for conflict resolution within the local team and resolve or escalate any conflict with stakeholders accordingly. Understand and implement Presentation Studio processes and Oliver Wyman policies. Act as an ambassador for the Creative Studio with stakeholders across the firm. Have a growing network of stakeholder relationships (both internal and external), gather feedback on a regular basis and pass on relevant information to the Presentation Studio management. Facilitate a collaborative and creative work environment for the team Foster relationship between team members and ensure team building opportunities. Provide guidance, support, and feedback to team members. Recognize and reward outstanding performance. Address performance issues and implement improvement plans when necessary. Assist the team where necessary to solve client problems by translating requirements into appropriate solutions. Escalate issues that affect the performance of the team and effectively solve any problems to ensure the team can operate well. Promote Oliver Wyman culture, be an ambassador of the Oliver Wyman values and live them daily (role model), encouraging attendance of firm and department initiatives and events. Skills and Attributes: People management : Feedback, training & development Be able to provide constructive feedback, mentor, inspire growth and creativity, and encourage collaboration. Performance management Systematically manage performance, set annual objectives and deliver mid- and year end reviews. Leadership skills : Having and pursuing a vision for the team, leading through challenging times Communication and client service Have strong interpersonal skills to negotiate and build relationships with other teams and stakeholders. Be effective in conflict resolution. Have good communication skills to convey department goals to the Presentation Design team. Have developing presentation and public speaking skills to articulate best practices to stakeholders and team members. Understanding of business priorities and decision-making : Develop understanding of business priorities and how they translate in day-to-day decisions. Make sound decisions that are in line with the business needs. Problem-solving and implementation : Ability to think critically, analyze situations, and develop creative solutions. Create organizational and policy decisions that work for large groups Branding and design skills : Have strong knowledge of all Templates & Tools in the Presentation Studio, a solid understanding of the Oliver Wyman brand and a strong foundation of presentation design skills. Technical skills : Expert knowledge of MS Office as well as OW PPT tools and Presentation Studio toolkit and other business relevant software (Flourish, Datawrapper, Figma) Institutional knowledge and networking: Have a deep understanding of the organization and capabilities of the entire department and the relevant work processes and tools (workflow, i2, etc.) Have a good understanding of the structure and purpose of the company and build up a network of go-to contacts. Innovation and industry trends : Have a keen eye and curiosity for emerging industry trends to keep ahead of the curve.

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2.0 - 7.0 years

11 - 12 Lacs

Hyderabad

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KRAs: Ensuring accurate and timely Monthly & Quarterly Closing Maintaining Balance Sheet Integrity AOP Preparation & Budget Tracking Expertise in Finalization of Accounts, IGAAP, IFRS Companies Act To prepare complete & accurate Financial Statement Required Candidate profile Chatered Account (CA) - Manadate Industry preference: Telecom, Heavy engineering, Construction, Infrastructure, Automotive, Real Estate

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5.0 - 10.0 years

15 - 20 Lacs

Pune, Gurugram, Bengaluru

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ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it , our most valuable asset is our people. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning; bold ideas; courage an d passion to drive life-changing impact to ZS. Our most valuable asset is our people . At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systems—the ones that comprise us as individuals, shape who we are and make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more about our diversity, equity, and inclusion efforts and the networks ZS supports to assist our ZSers in cultivating community spaces, obtaining the resources they need to thrive, and sharing the messages they are passionate about. The Strategy & Operations (S&O) program consists of experts who facilitate the creation, sharing, and learning of best practices to drive strategic and operational excellence. The S&O Associate collaborates with senior executives leading either a mid-size client account team, practice area, or industry vertical (collectively referred to as “spaces”). In this role, you will be a critical contributor to the space you support. You will work with leaders to prioritize and drive key space initiatives, create the structure and processes that enable the space to achieve its vision, strategy, and key milestones. S&O professionals are key connectors with broad visibility across the space, building collaborative relationships within the space and across ZS to enhance efficiency. This involves providing strategic and operational support across 8 dimensions1) Space Management & Operations, 2) Strategic Planning & Enablement, 3) Investment Budget Planning & Optimization, 4) ZS-Client Working Model Strategy and Management, 5) External Engagement & Thought Leadership, 6) People Development & Engagement, 7) Business Development/ Pipeline Strategy & Management, 8) Capability Building & Dissemination As an S&O Associate you will have the unique opportunity to work at the intersection of strategy, leadership, and innovation, collaborating with senior executives and cross-functional teams to drive significant impact. You will help shape the future of the space you support, identifying and implementing solutions that streamline operations, foster growth, and maximize client success. Through your work, you will foster a culture of collaboration, accountability, and continuous improvement, ensuring that each space operates at its highest potential while delivering measurable results to both clients and ZS. What You’ll Do Manage and execute substantial projects and processes within assigned spaces that help enhance space creditability Optimize space operations; proactively suggest and implement improvements or enhancements to space leadership Connect the dots across initiatives within the space and firm to create operational efficiencies and save team members’ time. Help drive space-level strategy and facilitate change enablement Lead impact measurement & communication plans Collaborate on budget optimization and business development activities Interact independently with key members of the space and ZS team Act as a proxy for space leads in certain tasks, expanding scope and responsibility. Navigate the network within the assigned space and across ZS to accomplish key objectives. Deliver outputs that are of "internal-ready" quality, suitable for a broad audience. What You’ll Bring Bachelor’s degree required 2+ to 5 years’ experience in professional services firm, consulting or strategy/operations experience preferred Fundamental understanding of consulting business models Strong analytical and problem solving skills Excellent oral and written communication Strong project management skills, successfully managing multiple projects at once, including those with intersecting workstreams Ability to navigate Experience and comfort working with multiple and senior stakeholders Empathy, adaptability and high personal impact Proficiency and skill in MS Office Suite Perks & Benefits ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member. We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections. Travel Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures. Considering applying At ZS, we're building a diverse and inclusive company where people bring their passions to inspire life-changing impact and deliver better outcomes for all. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you don't meet 100% of the requirements listed above. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law. To Complete Your Application Candidates must possess or be able to obtain work authorization for their intended country of employment.An on-line application, including a full set of transcripts (official or unofficial), is required to be considered. NO AGENCY CALLS, PLEASE. Find Out More At www.zs.com

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1.0 - 3.0 years

8 - 13 Lacs

Pune, Gurugram, Bengaluru

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ZS is a place where passion changes lives. As a management consulting and technology firm focused on transforming global healthcare and beyond, our most valuable asset is our people. Here you’ll work side-by-side with a powerful collective of thinkers and experts shaping solutions from start to finish. At ZS, we believe that making an impact demands a different approach; and that’s why here your ideas elevate actions, and here you’ll have the freedom to define your own path and pursue cutting-edge work. We partner collaboratively with our clients to develop products that create value and deliver company results across critical areas of their business including portfolio strategy, customer insights, research and development, operational and technology transformation, marketing strategy and many more. If you dare to think differently, join us, and find a path where your passion can change lives. Our most valuable asset is our people. At ZS we honor the visible and invisible elements of our identities, personal experiences and belief systems—the ones that comprise us as individuals, shape who we are and make us unique. We believe your personal interests, identities, and desire to learn are part of your success here. Learn more Learn more Project Management Associate Program Manager Expertise Center (PMEC) ZS's Program Management Expertise Center provides planning, delivery, and governance expertise to a wide range of clients and internal stakeholders. Our global organization is comprised of team-oriented, pragmatic, and results-driven people who thrive on solving challenging problems and driving the implementation of critical solutions. Our people come from diverse backgrounds, but share a passion for ensuring successful delivery of planned outcomes for our customers - both external clients as well as internal practice areas and industry vertical. What You’ll Do Update project performance summaries (e.g., financials, u tilization , SLA metrics) regularly ; Own PMO processes and tools (e. g, project charter, ticket management system, issue management, communication and reporting, knowledge management, etc.) Prepare & Maintain Weekly Adhoc Tracking Reports ; Facilitate continuous improvements leveraging various internal assets in consensus with key stakeholders ; Maintain project documents repository and ensure timely updates and version control ; Coordinate with team members to track the adherence on project processes (e.g., project status on ticket management system, etc.) ; Follow-up with client’s PMO team on any issues with the PMO tools/processes that are shared across ZS and client (e.g., ticket management system, etc.) and work with them on updating and sharing performance summaries with key stakeholders . What You’ll Bring Graduate/ post-graduate in any discipline with 1 to 3 years of experience in Project Management experience ; Prior experience with program and PMO activity for large business transformations, or implementation of Digital strategy; experience managing large PMO vertical and client accounts ; Any Life Science, Healthcare, Pharma or Consulting experience is a nice to have ; Insurance or Finance industry experience also a plus ; Strong understanding of project management phases, techniques, and tools & reporting ; Ability to work in Agile, Waterfall and hybrid methodologies ; Strong knowledge of PMI and Agile project management standards and terminologies . Additional Skills: PMI/PMP, Prince2, or Agile certification desired ; Ability to understand projects KPIs and SLAs ; Experience managing multiple projects at once and ensuring priority of issues and risks . Perks & Benefits: ZS offers a comprehensive total rewards package including health and well-being, financial planning, annual leave, personal growth and professional development. Our robust skills development programs, multiple career progression options and internal mobility paths and collaborative culture empowers you to thrive as an individual and global team member. We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections. Considering applying At ZS, we're building a diverse and inclusive company where people bring their passions to inspire life-changing impact in global healthcare and beyond. We are most interested in finding the best candidate for the job and recognize the value that candidates with all backgrounds, including non-traditional ones, bring. If you are interested in joining us, we encourage you to apply even if you don't meet 100% of the requirements listed above. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law. To Complete Your Application: Candidates must possess or be able to obtain work authorization for their intended country of employment. ZS is committed to providing and maintaining a safe workplace. In order to keep its employees safe, ZS recommends that all its employees and contractors be fully vaccinated against COVID-19. Proof of vaccination can be voluntarily provided upon acceptance of offer of employment. NO AGENCY CALLS, PLEASE. Find Out More At www.zs.com

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3.0 - 5.0 years

7 - 11 Lacs

Bengaluru

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Skill required: Finance & Accounting - Accounting & Financial Reporting Standards Designation: Business Advisory Analyst Qualifications: BCom/CA Inter Years of Experience: 3 to 5 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.General Accounting practicesA set of international accounting standards stating how particular types of transactions and other events should be reported in financial statements. What are we looking for Strong analytical skillsAbility to manage multiple stakeholdersDetail orientation Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification BCom,CA Inter

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13.0 - 18.0 years

3 - 7 Lacs

Bengaluru

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Skill required: Delivery - Digital Strategy and Transformation Designation: I&F Decision Sci Practitioner Manager Qualifications: Any Graduation Years of Experience: 13 to 18 years About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com What would you do Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Song, Technology, Industry X and Operations services all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 800,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.In todays business environment, growth isnt just about building value - it s fundamental to long-term business survival. So how do organizations sustain themselvesThe key is a new operating modelone that s anchored around the customer and propelled by intelligence to deliver outstanding experiences across the enterprise at speed and at scale. You will deliver breakthrough business outcomes for clientsby harnessing talent, data and intelligence to redefine their operating models.Within Operations, our Sales Operations Transformation team is rapidly expanding. We take a bold and modern approach to sales excellencecombining deep operational expertise, cutting-edge technology, and data-driven insights to optimize sales performance and empower go-to-market teams to succeed.As the Team Lead, and a key member of the Sales Operations Transformation team, this role focuses on leading transformation and optimizing the sales operations functions of external clients by reimagining existing delivery processes and operating models. The resource will work on transformation across end-to-end sales lifecycle processes and lead initiatives that enhance efficiency, effectiveness, customer experience and insight-driven decision-making. What are we looking for Sales Operations Functional Expertise:Deep understanding of end-to-end sales lifecycle processes including Sales Support, Pricing & Quoting, Bid & Proposal Management, Contract Lifecycle, Order Management, and Incentives. Sales Transformation Experience:Proven experience in leading or supporting large-scale sales operations transformation projectspreferably for external clientswith a focus on process standardization, consolidation, and operating model redesign. Technology & Automation Proficiency:Familiarity with CRM (e.g., Salesforce), CPQ tools, workflow automation, RPA platforms, and AI/GenAI/Agentic AI solutions to streamline operations and enhance productivity. Analytical & Data-Driven Mindset:Strong skills in data analysis, business intelligence, and visualization using tools like Power BI, Tableau, or equivalent. Ability to generate actionable insights and drive decision-making. Stakeholder Management Consulting & Communication Skills Leadership & Team Development Roles and Responsibilities: Lead strategic, transformational projects aimed at delivering measurable improvements in business outcomes through operational and technological excellence. Manage the complete project lifecyclefrom inception to executionensuring the successful integration of technology and functional delivery, aligned with stakeholder expectations. Define and drive solution strategy, evaluating scalability, fit, and replicability across multiple workstreams and functional areas to ensure long-term impact. Collaborate with global, cross-functional, and specialized teams to achieve shared goals and deliver best-in-class outcomes for clients. Own key project components, including staffing, financials, timelines, and milestone tracking, ensuring seamless execution within defined parameters. Engage and communicate effectively with senior client stakeholders and Accenture leadership to provide updates, flag risks, and secure ongoing buy-in. Continuously explore innovative approaches and emerging technologies, including automation and AI, to maximize value creation and return on investment. Actively lead process improvement and reimagination efforts, leveraging technology to enhance efficiency, productivity, and customer experience. Develop and adapt new solutions, using existing methods and frameworks where applicable to meet evolving business needs. Monitor and manage team performance, ensuring high-quality outcomes aligned with defined KPIs and service levels. Conduct regular one-on-one conversations with team members to provide coaching, performance feedback, training support, and career development guidance. Foster a culture of continuous improvement by providing and seeking actionable feedback in all interactions. Ensure alignment with strategic direction set by senior leadership and translate those goals into actionable initiatives within your team. Interact regularly with offering leads, peers, and client stakeholders, ensuring effective collaboration and relationship management. Qualification Any Graduation

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