Senior Specialist- Basis/HANA | RCA (ECS) SAP

10.0 - 14.0 years

0 Lacs

karnataka

On-site

As an Enhanced Operations Service Specialist at SAP, your role is pivotal within the SAP ECS Enhanced Operations Service (EOS) organization. You will serve as a trusted advisor responsible for safeguarding and optimizing strategic customers" investments in SAP Enterprise Cloud Services. Your main responsibilities will include: - Ensuring Day to Day quality service delivery and defining, tracking, and achieving various ambitious service KPI and SLAs. - Quick responses during escalations, proactive steps to avoid escalations, identifying and driving initiatives to improve the operation and stability for customer systems. - Root Cause analysis for Service requests execution failures, and other ...

Posted 2 weeks ago

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Senior SAP BASIS Engineer (Regional Delivery Expert) SAP

7.0 - 11.0 years

0 Lacs

karnataka

On-site

You will be joining SAP as a Senior SAP BASIS Engineer, playing a crucial role in the SAP ECS Regional Delivery expert team. Your primary responsibility will be to serve as a trusted advisor to safeguard and optimize strategic customers" investments in SAP Enterprise Cloud Services. Here's what you will be doing in this role: - Ensuring quality service delivery on a daily basis, defining, tracking, and achieving ambitious service KPIs and SLAs. - Providing quick responses during escalations, taking proactive steps to avoid escalations, and identifying and driving initiatives to improve operation and stability for customer systems. - Performing comprehensive performance assessments for critic...

Posted 1 month ago

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IT Technology Services Specialist-RCA, BASIS, HANA SAP

5.0 - 9.0 years

0 Lacs

karnataka

On-site

You will be joining SAP, a company committed to enabling you to bring out your best. The company culture is centered around collaboration and a shared passion for helping the world run more efficiently. Every day, the focus is on laying the groundwork for the future and fostering a workplace that values diversity, flexibility, and purpose-driven work. You can expect to work in a highly collaborative and supportive team environment that prioritizes learning and development, acknowledges individual contributions, and offers a range of benefits. As an Enhanced Operations Service Specialist at SAP ECS Enhanced Operations Service (EOS) organization, you will play a crucial role as a trusted advis...

Posted 2 months ago

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Senior Specialist- Basis/HANA | RCA (ECS) SAP

10.0 - 14.0 years

0 Lacs

karnataka

On-site

You enable the world to run better at SAP by bringing out your best within a collaborative company culture. Focused on creating a workplace that values flexibility and embraces diversity, you contribute to building the foundation for tomorrow. As an Enhanced Operations Service Specialist within the SAP ECS Enhanced Operations Service (EOS) organization, you play a crucial role in safeguarding and optimizing strategic customers" investments in SAP Enterprise Cloud Services. Your responsibilities include ensuring quality service delivery on a daily basis, tracking and achieving service KPIs and SLAs, providing quick responses during escalations, and driving initiatives to enhance operational s...

Posted 3 months ago

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