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1.0 - 4.0 years

3 - 6 Lacs

Pune

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Technical Skills: Must Have JavaScript, Typescript, NodeJS capability - amongst other development frameworks AWS experience, or other cloud development frameworks MySQL/Postgres Secure Coding Practices Nice to have: Python/Java React and/or Angular RESTful API - developing AWS Lambda experience AWS Tooling S3 experience Pipeline delivery tools / Continuous Integration frameworks Experience working in Consulting Businesses Experience working with Investment Banks How We Work: Delta Capita is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, colour, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any reasonable adjustments through your interview process, please use the designated space within the application questionnaire. This is a permanent full-time position located in Pune. As the selection and interview process is ongoing, please submit your application in English as soon as possible, if your profile is selected, a member of our team will contact you within 4 weeks. Who Are We: Delta Capita Group (a member of the Prytek Group) is a global managed services, consulting, and solutions provider with a unique combination of experience in Financial Services and technology innovation capability. Our mission is to reinvent the financial services value chain providing technology based mutualized services for financial institutions for non-differentiating services. Our 3 offerings are: Managed Services Consulting & Solutions Technology To know more about Delta Capita and our culture click here: Working at DC - Delta Capita . Delta Capita India is a Great Place To Work Certified Organization. Please refer to DC GPTW

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20.0 - 25.0 years

50 - 70 Lacs

Hyderabad

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Title: Director - Solutions Development Location: Hyderabad Job Summary: The Head of Development will be responsible for leading both custom development and the development of Winfos solutions. With a focus on Oracle technology, the role will also greatly benefit from experience with Microsoft Azure. The successful candidate will define a common set of standards and tools for the CI/CD lifecycle and drive their adoption across Winfo to ensure efficient and consistent practices. Key Responsibilities: Lead the development team in the creation and implementation of custom software solutions. Oversee the ongoing development of Winfos proprietary solutions, ensuring they meet market needs and maintain competitive edge. Utilize expertise in Oracle technology to guide and mentor the development team. Leverage knowledge of Microsoft Azure to enhance the scalability and performance of solutions. Define and establish a common set of standards, tools, and practices for the CI/CD lifecycle. Drive the adoption of these standards across all development projects to ensure consistency and quality. Collaborate with cross-functional teams to align development practices with overall business objectives. Stay abreast of industry trends and emerging technologies to drive innovation within Winfo. Report directly to the Chief Digital Officer , ensuring strategic alignment with the companys digital initiatives. Qualifications: Proven experience in leading development teams with a focus on Oracle technology. Strong background in Microsoft Azure and its integration with development practices. Experience in defining CI/CD standards and driving their adoption across development teams. Excellent leadership and communication skills. Ability to collaborate effectively with various stakeholders within the organization. About Winfo: Winfo is a global IT Solutions company with a strong presence in Oracle applications and consultancy. We are committed to helping organizations undergo seamless business transformations and operate more efficiently. Our services span across Digital Transformation Advisory, ERP Implementations, Cloud Migration, Managed Services, and Custom Applications Development.

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5.0 years

12 - 13 Lacs

Noida

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About this opportunity: Ericsson is currently seeking a dynamic MS Core and Cloud Specialist. This vital role is grounded in technology leadership and expertise, and it will interface with a variety of our Core and Cloud domains, including CS Core, PS Core, IMS, IP Core, and Cloud. As part of the Ericsson Operations Engine, your responsibilities span the full cycle of Create, Sustain and Evolve, making a pivotal impact on our Managed Services deliveries. What you will do: - Leverage your Core and Cloud domain expertise to support our Domain Support and Automated Operations teams. - Assist our Automation and Analytics team by offering Core and Cloud domain knowledge to facilitate analytics and automation use cases. - Design and uphold solutions predicated upon automation use case candidates, while investigating potential problems associated with automation components. - Enhance and propel recovery processes. - Create, preserve, and augment automated Service Delivery methodologies. - Carry out a trend analysis to proactively identify potential issues, initiating restoration and repair as necessary. The skills you bring: - Ericsson Operations Engine - Mode Of Operations. - Overall understanding of Automation?. - Subscriber data management Security. - Lifecycle Management. - Identity And Access Management. - 5G Core Architecture. - Troubleshooting skills. - Network Performance. - Database Management Systems. - MSTOP Multi Vendor Support. - Work Level Agreement (WLA) and Service Level Agreement (SLA). - Customer Experience. - ITIL Framework. Primary country and city: India (IN) || Noida Req ID: 770013

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8.0 - 13.0 years

37 - 45 Lacs

Kolkata, Mumbai, New Delhi

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Do you relish the prospect of working with cutting-edge cloud security systems? Do you relish opportunities to create improvements for our customers? Join our highly skilled Security Professional Services team Our Team provides managed services and proactive and reactive support to our global customers. We utilize tools, process and knowledge to integrate and maintain Akamai security solutions for our clients. We collaborate to solve problems, innovate to provide creative solutions and continuously improve for our customers Partner with the best As a Security Consultant, youll be the primary security services contact. Ensuring the successful integration and consultancy over the whole customer life cycle. Acting as a trusted expert, youll implement solutions, helping customers leverage our products and achieve desired outcomes. As a Security Consultant Senior, you will be responsible for: Ensuring customer success by understanding requirements and helping them build a long-term strategy based on best practices Partnering cross-functionally to review and ensure integration efficiency, deliver high quality service and ensure customer engagement Solving technical problems, demonstrating Akamais value, and communicating clearly and effectively to both technical and business audiences Participating in training and internal projects, contributing to best practices, maximizing efficiency, and improving service quality Managing scope, timelines, and budget of integrations to reduce risk and ensure customer success Collaborating with cross-functional teams including Support, Engineering, Products, Presales and Sales to resolve technical & business issues Do what you love To be successful in this role you will: Have over 8 years of relevant experience and a Bachelors degree in Computer Science or related field Have experience of managing and delivering technical customer projects successfully Have a natural ability to engage, influence and build trusted relationships with customers Be well versed in internet technologies like IP networks, DNS and routing, HTTP, TCP or web architecture Show experience of managing and delivering large technical customer projects successfully and influencing stakeholders across the teams. Work in a way that works for you Learn what makes Akamai a great place to work Connect with us on social and see what life at Akamai is like! We power and protect life online, by solving the toughest challenges, together. At Akamai, were curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, youll thrive here. Working for you At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life: Your health Your finances Your family Your time at work Your time pursuing other endeavors Our benefit plan options are designed to meet your individual needs and budget, both today and in the future. About us Join us Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!

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10.0 - 15.0 years

15 - 17 Lacs

Bengaluru

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About this opportunity With the introduction of 5G and cloud, the role of IT Managed Services has evolved to become an enabler of new revenue opportunities, in addition to delivering efficient cloud and IT operations for service providers on their 5G journey. Join us to understand how different technologies come together to build a best-in-class solution which has made Ericsson lead the 5G evolution. We will also explain how you can be part of this outstanding culture and advance your career while creating a global impact. We believe in trust - we trust each other to do the right things! Therefore, we believe in taking decisions as close to the product and technical expertise as possible. We believe in creativity - trying new things and learning from our mistakes. We believe in sharing our insights and helping one another to build an even better user plane. We truly believe in happiness, we enjoy and feel passionate about what we do and value each other s technical competence deeply. What you will do 4 ~10 years of product development and Implementation experience with a proven track record of delivering high-quality products using BMC Remedy ARS/BMC Helix as a development platform. Proficiency and prior experience in ARS Development using ARS Forms & ARS objects - Active Links, Filters, Escalation, Active Link Guides, Filter Guides, Menus, Web Services, and Applications. Proficiency in BMC Helix Innovation Suite, BMC Helix MCB, and BMC Helix iPaaS (Jitterbit) for development and support. Expertise in integrations using Web Services, REST APIS, database queries, and third-party software. Very Good Exposure to Remedy Integrations using the latest version of Remedy APIs, ARS workflow, Integrations with SRM, Incident, Change, Work Order and CMDB Module. You will bring Experience in developing enterprise software products in a fast-paced, distributed, and agile development environment Experience in developing/accessing Web Services, including good knowledge of REST protocols and web development using Java-script/JSON will be an added advantage Experience in SRM, BWF, DWP, and DWP Catalogue Experience in Asset Management, Smart IT and Helix Dashboard Experience 4-10 Year Location - Noida / Gurgaon / Bangalore / Chennai / Kolkata / Pune

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15.0 - 20.0 years

50 - 70 Lacs

Bengaluru

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Solution Strategy Director - WinfoAgents Job Overview: We are seeking an experienced Director to lead and manage our WinfoAgents solution team. This role is pivotal in ensuring defining the strategy to ensure Winfo and their clients maximise the benefits offered by AI Agents from Oracle and our other alliance partners. The focus will be to position Winfo as Oracle s go-to partner for OOTB Fusion Agents, AI Agent Studio for Fusion and bespoke agents using OCI AI capabilities. Additional AI capabilities from Google, Microsoft and other Winfo Alliances will be use to extend and augment WinfoAgents beyond pure Oracle capabilities. The ideal candidate will have a strong background in leading the identification and development of solutions to meet customer needs, coupled with managerial expertise and excellent communication skills. Key Responsibilities: Solution Lifecycle Work with Winfo s strategic accounts to quickly identify priority use cases Responsible for defining and delivering the roadmap for the WinfoAgents solution. Understand and manage market positioning to establish Winfo as a leader Manage the team to continuously evolve solution features and functionality. Contribute to quality assurance strategies from conception to delivery. Achieve agreed cost and revenue targets Team & People Management Lead and mentor a team of functional and technical specialists. Manage performance, foster growth, and provide constructive feedback to team members. Build a collaborative team culture aligned with organizational goals. Managerial & Strategic Exposure Collaborate with cross-functional teams, including product development and management, to ensure seamless delivery. Define Go-To-Market plans to align with business growth objectives. Act as a key decision-maker in defining roadmaps and resource planning. Technical Proficiency in Oracle Leverage prior experience with Oracle technologies to guide AI Agents strategy Provide insights into leveraging latest technology to improve client adoption. Good Communication Skills Communicate effectively with stakeholders at all levels, from team members to executive leadership. Ensure clarity in agent reporting, quality metrics, and project timelines. Required Qualifications & Skills: Experience: 15 to 20 years in Team Management - ideally in an Oracle focussed organisation Technical Expertise: Hands-on experience with Oracle Applications and Technology Proven track record in delivering high-quality client solutions. Strong background in managerial roles, with exposure to cross-functional collaboration. Exceptional communication and interpersonal skills. Expertise in managing and growing multi-function teams. About Winfo: Winfo is a global IT Solutions company with a strong presence in Oracle applications and consultancy. We are committed to helping organizations undergo seamless business transformations and operate more efficiently. Our services span across Digital Transformation Advisory, ERP Implementations, Cloud Migration, Managed Services, and Custom Applications Development.

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5.0 - 8.0 years

6 - 10 Lacs

Noida

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Quality lead Skills & Requirements: Job Type: Quality lead Base Location: [Hyderabad/Noida] (24x7 Hybrid / Remote / Onsite Support) Experience: 5-8 Years Shift Timing: Rotational (24x7x365 coverage) Prerequisite: Must be open to night shifts and weekend coverage RTO - Hybrid Model Bachelor s degree in IT, Computer Science, or related field (or equivalent experience). Familiarity with ITSM platforms (e.g., ServiceNow) Strong understanding of Windows OS, basic networking, and enterprise applications. Excellent communication skills in English (written and verbal). ITIL Foundation Knowledge/certification. Experience with remote desktop and diagnostic tools. Ability to create and maintain SOPs and user guides. Strong problem-solving and analytical skills. Role Summary: We are seeking a dedicated and detail-oriented Quality Analyst to monitor, evaluate, and improve the quality of IT Service Desk interactions (calls, chats, emails). The ideal candidate will be responsible for ensuring support agents meet defined quality standards, drive performance improvement through regular feedback, and contribute to training, calibration, and knowledge base development initiatives. Key Responsibilities: Perform daily monitoring of recorded and live Service Desk interactions (voice, chat, email) against pre-defined quality standards. Provide structured feedback and coaching to L1 and L2 agents to improve communication, troubleshooting, documentation, and customer service skills. Coordinate and conduct weekly/monthly call calibrations with TLs, SMEs, and client stakeholders. Analyze QA trends and agent performance metrics to identify coaching/training needs. Assist in building quality scorecards, SOP adherence checklists, and escalation matrices. Collaborate with Training and Service Delivery teams to create learning interventions, simulations, and refresher sessions. Drive improvements in Knowledge Base (KB) quality: identify outdated/inaccurate articles, propose edits, and track updates in collaboration with SMEs. Maintain comprehensive QA reports, dashboards, and share actionable insights with management. Ensure alignment of quality metrics with SLAs such as AHT, FCR, CSAT, and escalation compliance. Support new hire onboarding by contributing to orientation, shadowing, and nesting phases. Required Skills & Qualifications: Bachelor s degree in any discipline (preferred: IT, Business Communication, or Psychology). Experience using QA tools, call/chat/email recording systems, and ITSM platforms (e.g., ServiceNow, NICE, Avaya, Five9). Familiar with service desk metrics and KPIs (AHT, FCR, CSAT, QA Scores). Strong verbal and written communication skills for coaching and report writing. Excellent listening, observation, and analytical skills. Ability to deliver constructive feedback objectively and respectfully. Good to Have: ITIL Foundation certification. Knowledge of knowledge management systems and document lifecycle governance. Experience in instructional design or e-learning module creation. Background in contact center coaching, BPO, or Managed Services environments.

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7.0 - 12.0 years

13 - 18 Lacs

Pune, Bengaluru

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Nasdaq Technology is looking for a passionate Specialist - Client Managed Services - Rebase Services with focus on Calypso to join the Bangalore, Mumbai & Pune technology center in India. If Innovation and effectiveness drive, you forward this is the place for you! Nasdaq is continuously revolutionizing markets and undergoing transformations while we adopt new technologies to develop innovative solutions, constantly aiming to rewrite tomorrow. As a Specialist - Client Managed Services - Rebase Services, you would assist our clients in the context of version upgrades. We are looking for candidates with a genuine desire and drive to deliver top technology solutions to todays markets. With this position we offer Join the Client Services organization, which has been providing clients with secure and reliable services around Calypso solution since 2008. The Rebase Services team, composed of 32 subject-matter experts, plays a key role by assisting our clients to upgrade Calypso versions in a timely and cost-effective manner, and doing so, enable them to fully utilize improvements to Calypso. Role Responsibilities - As a Specialist - Client Managed Services - Rebase Services , your focus will be defining and implementing software solutions. Besides working closely with your colleagues in Mumbai/Pune, you will also work closely with Nasdaq teams in other countries. Assist our clients in the context of a version upgrade Work directly with customers to define the scope of automated regression tests based on the Client footprint (the functional coverage can be large: cross-asset, front-to-back, all modules) Build (or adapt to client needs) a suite of Test Scripts with our internal CATT tool Implement this suite of automated Test Scripts to perform regression testing Communicate results, analyze issues detected, address them directly (when a configuration change is vital for instance) or log appropriate ServiceNow tickets Work in close collaboration with SaaS Ops, Customer Support, PM and Engineering teams to coordinate the quick resolution of ServiceNow tickets (when a bug fix is needed) Provide regular update to the Client and Management: Keep track of all open issues in JIRA, Weekly Status Meeting Coordinate manual end-user testing (SIT, UAT) performed by the Clients themselves, own the issues raised by the Client (in the same way as those detected by automated Test Scripts) Work in conjunction with the Rebase Services Manager to set and handle customer expectations around project timelines Help in the development of the Offshore Rebase Services perfection center. We expect you to have: (Minimum Qualifications) Minimum of 7 years working in IT projects within the capital markets industry. Must have Calypso implementation / upgrade experience (at least 4 years) from both a technical and functional perspective. A first experience in test automation is an advantage. Bachelors and/or Masters degree in Finance, Mathematics, Business, Computer Science or I.T. Excellent interpersonal and communication skills. Will spend significant amounts of time working hands-on with customers and other Calypso departments. Ability to articulate procedures and build a re-usable framework for the service. It would be great if you (Preferred Qualifications) A first experience in test automation is an advantage. Does it sound like you? As the selection process is ongoing, please submit your application in English as soon as possible. We will get back to you in 2-3 weeks.

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14.0 - 19.0 years

7 - 11 Lacs

Ahmedabad

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About the Company e.l.f. Beauty, Inc. stands with every eye, lip, face and paw. Our deep commitment to clean, cruelty free beauty at an incredible value has fueled the success of our flagship brand e.l.f. Cosmetics since 2004 and driven our portfolio expansion. Today, our multi-brand portfolio includes e.l.f. Cosmetics, e.l.f. SKIN, pioneering clean beauty brand Well People, Keys Soulcare, a groundbreaking lifestyle beauty brand created with Alicia Keys and Naturium, high-performance, biocompatible, clinically-effective and accessible skincare. In our Fiscal year 24, we had net sales of $1 Billion and our business performance has been nothing short of extraordinary with 24 consecutive quarters of net sales growth. We are the #2 mass cosmetics brand in the US and are the fastest growing mass cosmetics brand among the top 5. Our total compensation philosophy offers every full-time new hire competitive pay and benefits, bonus eligibility (200% of target over the last four fiscal years), equity, and a hybrid 3 day in office, 2 day at home work environment. We believe the combination of our unique culture, total compensation, workplace flexibility and care for the team is unmatched across not just beauty but any industry. Visit our Career Page to learn more about our team: https: / / www.elfbeauty.com / work-with-us Job Summary: We are seeking a highly skilled and experienced Senior AI Engineer to lead the design, development, and deployment of advanced AI solutions across our enterprise. The ideal candidate will have a deep understanding of AI/ML algorithms, scalable systems, and data engineering best practices. Responsibilities Design and develop production-grade AI and machine learning models for real-world applications (e.g., recommendation engines, NLP, computer vision, forecasting). Lead model lifecycle management from experimentation and prototyping to deployment and monitoring. Collaborate with cross-functional teams (product, data engineering, MLOps, and business) to define AI-driven features and services. Perform feature engineering, data wrangling, and exploratory data analysis on large-scale structured and unstructured datasets. Build and maintain scalable AI infrastructure using cloud services (AWS, Azure, GCP) and MLOps best practices. Mentor junior AI engineers, guiding them in model development, evaluation, and deployment. Continuously improve model performance by leveraging new research, retraining on new data, and optimizing pipelines. Stay current with the latest developments in AI, machine learning, and deep learning through research, conferences, and publications. Qualifications Bachelor s or Master s degree in Computer Science, Data Science, Machine Learning or related field. 14+ years of IT experience with a minimum of 6+ years of AI Experience in AI engineering, particularly with building LLM-based applications and prompt-driven architectures. Solid understanding of Retrieval-Augmented Generation (RAG) patterns and vector databases (especially Qdrant ). Hands-on experience in deploying and managing containerized services in AWS ECS and using CloudWatch for logs and diagnostics. Familiarity with AWS Bedrock and working with foundation models through its managed services. Experience working with AWS RDS (MySQL or MariaDB) for structured data storage and integration with AI workflows. Practical experience with LLM fine-tuning techniques, including full fine-tuning, instruction tuning, and parameter-efficient methods like LoRA or QLoRA. Strong understanding of recent AI advancements such as multi-agent systems, AI assistants, and orchestration frameworks. Proficiency in Python and experience working directly with LLM APIs (e.g., OpenAI, Anthropic, or similar). Comfortable working in a React frontend environment and integrating backend APIs. Experience with CI/CD pipelines and infrastructure as code (e.g., Terraform, AWS CDK). Minimum Work Experience 6 Maximum Work Experience 15 This job description is intended to describe the general nature and level of work being performed in this position. It also reflects the general details considered necessary to describe the principal functions of the job identified, and shall not be considered, as detailed description of all the work required inherent in the job. It is not an exhaustive list of responsibilities, and it is subject to changes and exceptions at the supervisors discretion. e.l.f. Beauty respects your privacy. Please see our Job Applicant Privacy Notice ( www.elfbeauty.com / us-job-applicant-privacy-notice ) for how your personal information is used and shared.

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3.0 - 7.0 years

30 - 35 Lacs

Noida

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Join our Team About this opportunity: Ericsson is currently seeking a dynamic MS Core and Cloud Specialist. This vital role is grounded in technology leadership and expertise, and it will interface with a variety of our Core and Cloud domains, including CS Core, PS Core, IMS, IP Core, and Cloud. As part of the Ericsson Operations Engine, your responsibilities span the full cycle of Create, Sustain and Evolve, making a pivotal impact on our Managed Services deliveries. What you will do: - Leverage your Core and Cloud domain expertise to support our Domain Support and Automated Operations teams. - Assist our Automation and Analytics team by offering Core and Cloud domain knowledge to facilitate analytics and automation use cases. - Design and uphold solutions predicated upon automation use case candidates, while investigating potential problems associated with automation components. - Enhance and propel recovery processes. - Create, preserve, and augment automated Service Delivery methodologies. - Carry out a trend analysis to proactively identify potential issues, initiating restoration and repair as necessary. The skills you bring: - Ericsson Operations Engine - Mode Of Operations. - Overall understanding of Automation. - Subscriber data management Security. - Lifecycle Management. - Identity And Access Management. - 5G Core Architecture. - Troubleshooting skills. - Network Performance. - Database Management Systems. - MSTOP Multi Vendor Support. - Work Level Agreement (WLA) and Service Level Agreement (SLA). - Customer Experience. - ITIL Framework. Why join Ericsson What happens once you apply Primary country and city: India (IN) || Noida Req ID: 770013

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1.0 - 3.0 years

2 - 5 Lacs

Noida

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Join our Team About this opportunity: At Ericsson, we are currently looking for a qualified and motivated MS Core and Cloud Specialist. This role is fundamentally dedicated to providing technology leadership, specialist knowledge, and extended support in our Core and Cloud domains which include CS Core, PS Core, IMS, IP Core and Cloud. Our Cloud and Core Specialist sits within a dynamic team, contributing to our Managed Services deliverables as part of the Ericsson Operations Engine. What you will do: - Infuse Core and Cloud domain expertise into our Domain support and Automated Operations team. - Aid our Automation and Analytics team by applying Core and Cloud domain expertise to support various use cases. - Develop, maintain, and enhance solutions, solving potential problems for the automation components. - Amplify and propel recovery processes. - Contribute to the development, maintenance, and improvement of automated Service Delivery methodologies. - Diligently perform trend analysis to detect potential system failures proactively, thus ensuring restoration and repair when necessary. The skills you bring: - Ericsson Operations Engine - Mode Of Operations. - Overall understanding of Automation. - EPG operations and maintenance. - Identity And Access Management. - 5G Core Architecture. - Work Level Agreement (WLA) and Service Level Agreement (SLA). - Customer Experience. - Ericsson Charging System - Configuration Management. - Database Management. - System Administration. - ITIL Framework. Why join Ericsson What happens once you apply Primary country and city: India (IN) || Noida Req ID: 770005

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1.0 - 3.0 years

5 - 9 Lacs

Bengaluru

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OPENTEXT - THE INFORMATION COMPANY Together, Carbonite and Webroot form the SMB and Consumer Division of OpenText. The mission of our joint offering is to make cyber resilience simple, reliable and accessible in the connected world. We foster a thriving, dynamic environment rich with inventive minds and entrepreneurial spirit and our employees are empowered and encouraged to build their careers at OpenText. AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do powering innovation, transforming work, and empowering digital knowledge workers. Were hiring talent that AI cant replace to help us shape the future of information management. Join us. Your Impact This role would be part of the Managed Services team and is responsible for Application Management, Support and Maintenance, and Developing new applications or functionalities based on customer requirements. Application Management and Support involves day-to-day application administration and support function. Support would be both proactive as well as reactive based on whether the engineer is action on a tip off from an alert, or from a manual observation, or from a customer ticket. Application Maintenance involves developing fixes for defects in code. You are great at Providing Application Support for OpenText AppWorks (formerly Process Suite). Very good hands-on experience on Java /J2EE. Willing to be an expertise in Appworks OT Product in short duration. Software maintenance for applications written and running on top of AppWorks or Process Suite Proficiency and solid understanding of either Linux or the Windows operating system Preferably worked on application support and/or application maintenance projects for OpenText AppWorks or Process Suite Experience working in an ITIL, ISO27001, SOC etc., standards environment is a definite plus What it takes Provide Support for applications developed on AppWorks or Process Suite Work in shifts - morning and afternoon (mandatory), night (optional only for P1 incident support if required) and regular on rotation basis Application maintenance developing code fixes on top of AppWorks or Process Suite Document resolutions for incidents, problems in the ticketing system, knowledge sharing platform, known error db. etc. Manage and maintain application, system configurations in a CMDB Good oral and written communication skills for conversations with customer side technical/functional personnel on incidents, problems, changes etc. Well acquainted with change management procedures, and capable of changing engineering with the ability to develop clear and detailed documentation around the changes Understand escalations, impending failures and/or impending escalations alert the management and lead the team effectively on technical topics OpenTexts efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. . Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenTexts vibrant workplace.

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8.0 - 10.0 years

20 - 25 Lacs

Kolkata, Mumbai, New Delhi

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Group Description Oracle Financial Services Global Business Unit (FSGBU) is a world leader in providing IT solutions to the Financial Services industry. Oracle s customers include ten of the top ten Global Banks, ten of the top ten Insurance companies, ten of the top ten Securities firms, five of the top five Mutual Fund companies and four of the top five World Stock Exchanges. With the experience of delivering value-based IT solutions to over 840 financial institutions in over 130 countries, the FSGBU understands the specific challenges that financial institutions face: the need for building customer intimacy and competitive advantage through cost-effective solutions while, simultaneously, adhering to the stringent demands of a dynamic regulatory environment. Our solutions have the worlds most comprehensive and contemporary banking applications and provide a technology footprint that addresses their complex IT and business requirements Banking Consulting NACA which is a part of Americas Region under FSGBU - Consulting delivers Oracle Technology and Applications solutions for clientele in the North America, South America and Caribbean region. The service offerings include Application Implementation, Managed Services and Customization development services for Oracle Financial Services Software Banking products. Your Opportunity Opportunity to manage clients/accounts within a software delivery organization providing post-production support services, delivering requisite SLAs, facilitating their requests for change, service issues, SLA uptimes, reporting and strengthening the client relationship. We will be servicing for clientele in the North America, South America and Caribbean region. Junior Service Delivery Managers (Jr.SDM) will work closely under the Service Delivery Manager (SDM) and together are the key account contacts for day to day management of our clients; they will work with the client to provide a consistently high level of service delivery across all areas of business as-usual interaction. Jr.SDM will manage a mixture of large and small banking clients. Manage the client relationship from a service quality and operations perspective and ensure Oracle delivers to its service level agreements at minimum. Act as the client advocate on operational and service management matters. Lead customer interaction on service-related issues and orchestrate actions within Oracle to ensure quick resolution. Be commercially minded and work in close proximity with the account management team to position Oracle strongly for business retention, contract renewal and service extension. Have an understanding of both the business and technical aspects of working with the client. Your Responsibilities Your responsibilities include: Work in liaison with SDM for the accounts assigned. Have a detailed knowledge of the services provided to each account. Understand the effect a service outage may have from the client perspective. Be responsive to the client in any and all requests or issues. Serve as an escalation point for customer concerns if/when they arise Act as an escalation point for issues reported into the Technical Teams. Provide weekly/monthly client reports on service requests and issues. Hire, train, coach & develop team members Update ticket tracking systems for requests and issues (ensuring client visible comments are accurate, relevant and dated correctly). Liaise with technical teams for most recent updates and gain an understanding of the outstanding deliverables. Ensure timescales are within reach and if not update reports to reflect Oracle ability to deliver. Hold weekly/monthly meetings with client both in person (If required) and by conference call. Document meeting minutes and outcomes and ensure actions are completed. Timely and escalated where needed to line management. Ensure any change of scope is referred-back to the account manager for billable services. Ensure tasks are allocated and being progressed effectively. Build relationships and rapport with key client contacts. Become internal expert on supporting FLEXCUBE software Enforce standard methodologies, processes and tools Help develop account strategy and plan that best leverages company s resources and strategies to meet customer expectations Your Qualifications 8 to 10+ Years of Experience in financial services project. Effective verbal and written communication skills in English Excellent people management skills; experience in setting up and nurturing teams. Ability to form sound relationships with customers and build trust / rapport. Ability to work proactively to develop the relationship. Ability to respond appropriately to client queries and deal with complaints. Ability to anticipate client needs and to exceed expectations. Must be able to work within a matrix organization - balancing the needs of the customer and LOB initiatives and goals Ability to make decisions, such as prioritize relationships to develop, negotiate with customers and overcome obstacles Ability to prioritize, organize and manage a complex and sometimes conflicting workload, and to work well under pressure. Identify, manage and resolve complex issues, preventing escalations, where possible Manage, negotiate and resolve project risks effectively Enthusiastic and self-motivated Soft/Behavioral Skills Works under pressure and can manage SLA s Customer-friendly communication and attitude Strong analytical skills, attention to detail - a problem solver Excellent organization skills, ability to systematize and prioritize. Customer service experience and problem-solving skills. Patience and understanding. Investigation and diagnostic skills. Ability to multi-task and work with team to meet deadlines Leader and team player Create an open, honest, accountable and collaborative team environment Experience 10+ Years of Experience in financial services projects. Experience of managing teams (comprising of remote teams) and proven managerial records is an added plus. Educational and Other Qualifications Master s in computer application (MCA) or Engineering in computer science field or BS Computer Science with a 3.0 GPA or other relevant degree. Work Environment Should be willing to work remotely as well as travel to client locations Should be willing to take up FLEXCUBE Technical certifications in functional areas as and when required. Ability to work in a high pressure, fast moving and challenging environment Ready for on call support during off business hours on a need basis Team player Your Responsibilities Your responsibilities include: Work in liaison with SDM for the accounts assigned. Have a detailed knowledge of the services provided to each account. Understand the effect a service outage may have from the client perspective. Be responsive to the client in any and all requests or issues. Serve as an escalation point for customer concerns if/when they arise Act as an escalation point for issues reported into the Technical Teams. Provide weekly/monthly client reports on service requests and issues. Hire, train, coach & develop team members Update ticket tracking systems for requests and issues (ensuring client visible comments are accurate, relevant and dated correctly). Liaise with technical teams for most recent updates and gain an understanding of the outstanding deliverables. Ensure timescales are within reach and if not update reports to reflect Oracle ability to deliver. Hold weekly/monthly meetings with client both in person (If required) and by conference call. Document meeting minutes and outcomes and ensure actions are completed. Timely and escalated where needed to line management. Ensure any change of scope is referred-back to the account manager for billable services. Ensure tasks are allocated and being progressed effectively. Build relationships and rapport with key client contacts. Become internal expert on supporting FLEXCUBE software Enforce standard methodologies, processes and tools Help develop account strategy and plan that best leverages company s resources and strategies to meet customer expectations

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3.0 - 7.0 years

6 - 10 Lacs

Bengaluru

Work from Office

We are looking forward to hire AWS Professionals in the following areas : : Years of Experience: 5+ years Technologies: AWS/GCP/Azure infrastructure, Atlassian suite (Jira, Confluence), Scripting Languages, IaaC (CloudFormation, Terraform), Configuration management (Chef, Puppet, Salt, Ansible), Experience with CI/CD framework (GitHub/Jenkins), Cloud Security, Monitoring tools (DataDog, Kibana, Dynatrace, CloudWatch), Understanding of web services, REST and XML concepts, and developer tools Responsibilities: Lead the design, deployment, configuration, migration, and maintenance of scalable infrastructure, with an intense focus on resiliency, and flexibility. Development and implementation of enterprise technology standards and personas to be used globally at all corporate sites leveraging regional resources whenever possible. Collaborating on best practices and governance for an evolving cloud-based infrastructure. This will require experience working in virtualized environments, computer networking, internet communication standards, web services, and various operating systems. Perform hands-on activities involved in creating cloud infrastructure components, migrating from, or integrating with on-premises services, and developing self-service tooling and metrics to empower delivery teams autonomy. Research and implement best practices derived from industry experiences and standards. Collaborate in a cross-functional environment with network engineers, security engineers, system engineers, software engineers across business units to define, document, and disseminate the strategy and progress against delivery goals. Responsible for supporting documentation, training, and mentoring as it relates to their core knowledge of infrastructure and the transition into the operations or managed services teams Responding & support Lower environments monitoring alerts. Skills/Qualifications: Minimum of 5 years of hands-on experience working in an engineering role using service and hosting solutions such as private/public cloud IaaS, PaaS, and SaaS platforms. (Azure, AWS, or GCP) Experience building & supporting AWS infrastructure (VPC, IAM, EC2, ECS, EKS, LBs, ELK, EBS, EFS, ELB, AWS Native CI/CD Services, S3) Certifications: ITIL, DevOps, AWS, Azure, Agile Experience with Infrastructure as Code (e. g. , CloudFormation, Terraform, or other tools) and Configuration Management (e. g. , Chef, Puppet, Salt, Ansible). Experience in cloud security concepts (e. g. , firewall, proxy, key management, IAM, certificate management) Experience with scripting languages (e. g. , Shell, Bash, Python) Experience designing and building applications using container and serverless technologies with a focus on Kubernetes Experience with monitoring tools like Datadog, Kibana, Dynatrace, CloudWatch Strong Infrastructure acumen, including cross-domain knowledge, preferably within a systems administration role. Experience with CI/CD concepts using GitHub, Actions, Jenkins, Bitbucket, Bamboo Experience in traditional practices such as IT Service Management and DevOps Excellent organization and prioritization skills. Experience working with and supporting a Programmable Infrastructure Delivery / Results Focused Self-Directed Infrastructure & Application Security: Laceworks, Sonar Cloud, OWASP, ZAP Security Vulnerability Assessment Tools - Tenable, Black kite, SIEM, Orca Our Hyperlearning workplace is grounded upon four principles Flexible work arrangements, Free spirit, and emotional positivity Agile self-determination, trust, transparency, and open collaboration All Support needed for the realization of business goals, Stable employment with a great atmosphere and ethical corporate culture

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8.0 - 10.0 years

4 - 9 Lacs

Bengaluru

Work from Office

Skills and Experience Mandatory skill sets: Minimum 8-10 years of experience in recruitment, with hands on exposure to work into Capital Markets/investment banking or Consulting roles for financial services (Transformation. PMO, Change management) Experience in managing end-to-end recruitment activity, which includes sourcing, headhunting and candidate management. Hands on experience in search tools. Resilient and comfortable in a fast-paced, changing organisational context. Collaborative approach /Self starter. Strong communicator (Written and Verbal). It would be great if you have: Experience in hiring for Financial Services, FinTech. Exposure of using of Applicant Tracking Systems like Recruitee, Hirecraft, Taleo Etc. Global resourcing exposure. How We Work: Delta Capita is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, colour, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any reasonable adjustments through your interview process, please use the designated space within the application questionnaire. This is a permanent full time position located in Bangalore. As the selection and interview process is ongoing, please submit your application in English as soon as possible, if your profile is selected, a member of our team will contact you within 4 weeks. Who We Are: Delta Capita Group (a member of the Prytek Group) is a global managed services, consulting and solutions provider with a unique combination of experience in Financial Services and technology innovation capability. Our mission is to reinvent the financial services value chain providing technology based mutualized services for financial institutions for non differentiating services. Our 3 offerings are: Managed Services Consulting Solutions Technology To know more about Delta Capita and our culture click here: Working at DC - Delta Capita Delta Capita India is a Great Place To Work Certified Organization. Please refer to DC GPTW

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5.0 - 9.0 years

6 Lacs

Pune

Work from Office

Sales Executive Experience: 5 to 9 years Job category: IT Job Type: FullTime Job Location: Pune Number of Positions: 2 Job Description: We are looking for a Sales Executive - Managed Services to drive business growth across our key verticals: Managed IT Services, XBRL Filing, Financial Publishing, and eLearning Solutions. The ideal candidate will bring a consultative sales approach, strong industry knowledge, and a proven track record in B2B IT solution sales. Skills: Managed services sales B2B sales Solution sales Client acquisition Lead generation Enterprise sales Responsibilities: Identify and convert new business opportunities in Managed Services, Publishing, and eLearning domains Own the complete sales cycle, from lead generation to deal closure Build and manage a robust sales pipeline through outreach, referrals, and strategic targeting Collaborate with pre-sales and delivery teams to create customized proposals and pricing Engage with CXOs, Finance Heads, and key decision-makers to position solutions Respond to RFPs/RFIs and lead impactful client presentations

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2.0 - 4.0 years

5 - 10 Lacs

Bengaluru

Work from Office

Group Description Oracle Financial Services Global Business Unit (FSGBU) is a world leader in providing IT solutions to the Financial Services industry. Oracle s customers include ten of the top ten Global Banks, ten of the top ten Insurance companies, ten of the top ten Securities firms, five of the top five Mutual Fund companies and four of the top five World Stock Exchanges. With the experience of delivering value-based IT solutions to over 840 financial institutions in over 130 countries, the FSGBU understands the specific challenges that financial institutions face: the need for building customer intimacy and competitive advantage through cost-effective solutions while, simultaneously, adhering to the stringent demands of a dynamic regulatory environment. Our solutions have the worlds most comprehensive and contemporary banking applications and provide a technology footprint that addresses their complex IT and business requirements Banking Consulting NACA which is a part of Americas Region under FSGIU - Consulting delivers Oracle Technology and Applications solutions for clientele in the North America, South America and Caribbean region. The service offerings include Application Implementation, Managed Services and Customization development services for Oracle Financial Services Software Banking products. Your Opportunity This gives you an opportunity to apply your technology knowledge, skills and experience to work in the Banking Consulting team with a new generation of Oracle Banking products in next generation architecture built leveraging the latest technologies. Utilize your communication and service skills to provide support in addition to problem solving and technical skills. Our Ideal Candidate Should have excellent communication and presentation skills and can willing to go that extra mile to attain perfection Effective verbal and written communication skills. Proactive, willing to take ownership, ability to quickly learn new technologies and take up new tasks and initiatives Should have excellent problem solving, analytical and technical troubleshooting skills Ready for working in shifts Ready to work from an ODC 3 days a week Your Responsibilities Be primary point of contact for a portfolio of Enterprise clients, coordinating with the L3 support teams to drive issues to resolution Provide immediate assistance to end users for incidents / problems involving Oracle Banking Product (OBP) products. Perform first level analysis ,triaging and diagnosis of incidents / problems for end-users. Analyze logs through Kibana , system performance metrics through Dynatrace, and error patterns to diagnose root causes. Collaborate daily with the L3 support & development teams to ensure proper information is available to them to resolve issue, provide solutions and fix software bugs. Monitor EOC (End of Cycle /End of Day ) processes. Provide assistance in issue simulation. Apply resolutions/workaround for known issues. Create and maintain documentation around technical troubleshooting and best practices. Keep technical documentation and procedures up to date. Provide technical assistance as needed for troubleshooting and customer service Ensure technical problems are resolved in a timely manner Provide input regarding methods to increase operational efficiencies and technical product improvements Become internal expert on supporting OBP software Use defined standards/tools/processes to achieve deliverables that meet quality expectations of Oracle / Client. Document all work in accordance with agreed standards/processes applicable for Oracle / Client. Adhere to defined Change Control Process of Oracle / Client. Comply with Oracle / Client audit / Compliance requirements. Perform proper handover / knowledge transfer at end of each assignment. Timely status reporting to supervisor. Timely submission of timesheets and expenses for Oracle / Clients. Your Qualifications A minimum of 2 years working experience as L2 application support engineer for Banking/Financials services application running on Java, WebLogic, and Oracle Database Able to perform Issue Tracking on Application and follow-up for resolution of same with stakeholders. Experience in supporting Web-based business applications. Moderate knowledge in writing complex SQL queries. Working knowledge in UNIX Operating System Skilled in creating and maintaining technical documentation. Possess good understanding of Core Banking Experience with web services Prior experience in supporting FLEXCUBE or OBP products is an added advantage. Working knowledge in using Kibana & Dynatrace. Soft/Behavioral Skills Works under pressure and can manage SLA s. Customer-friendly communication and attitude Strong analytical skills, attention to detail - a problem solver Excellent organization skills, ability to systematize and prioritize. Customer service experience and problem-solving skills. Patience and understanding. Investigation and diagnostic skills. Ability to multi-task and work with team to meet deadlines Experience Experience of 2 to 4 years Experience as L2 application support engineer for Banking/Financials services application Educational and Other Qualifications Master s in computer application (MCA) or Engineering in computer science field or BS Computer Science with a 3.0 GPA or other relevant degree. Work Environment Should be willing to work remotely as well as travel to client locations Should be willing to take up FLEXCUBE Technical certifications in functional areas as and when required. Ability to work in a high pressure, fast moving and challenging environment Ready for on call support during off business hours on a need basis Ready to work in shifts Ready to work from office/ODC 3 days in a week Team player Job Location: - Bangalore, Mumbai Career Level - IC2 Career Level - IC2 Your Responsibilities Be primary point of contact for a portfolio of Enterprise clients, coordinating with the L3 support teams to drive issues to resolution Provide immediate assistance to end users for incidents / problems involving Oracle Banking Product (OBP) products. Perform first level analysis ,triaging and diagnosis of incidents / problems for end-users. Analyze logs through Kibana , system performance metrics through Dynatrace, and error patterns to diagnose root causes. Collaborate daily with the L3 support & development teams to ensure proper information is available to them to resolve issue, provide solutions and fix software bugs. Monitor EOC (End of Cycle /End of Day ) processes. Provide assistance in issue simulation. Apply resolutions/workaround for known issues. Create and maintain documentation around technical troubleshooting and best practices. Keep technical documentation and procedures up to date. Provide technical assistance as needed for troubleshooting and customer service Ensure technical problems are resolved in a timely manner Provide input regarding methods to increase operational efficiencies and technical product improvements Become internal expert on supporting OBP software Use defined standards/tools/processes to achieve deliverables that meet quality expectations of Oracle / Client. Document all work in accordance with agreed standards/processes applicable for Oracle / Client. Adhere to defined Change Control Process of Oracle / Client. Comply with Oracle / Client audit / Compliance requirements. Perform proper handover / knowledge transfer at end of each assignment. Timely status reporting to supervisor. Timely submission of timesheets and expenses for Oracle / Clients.

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5.0 - 10.0 years

20 - 25 Lacs

Hyderabad

Work from Office

This role would be part of the Managed Services team and is responsible for Application Management, Support and Maintenance. Application Management and Support involves day-to-day application administration and support function. Support would be both proactive as we'll as reactive based on whether the engineer is action on a tip off from an alert, or from a manual observation, or from a customer ticket. Application Maintenance involves developing fixes for defects in code. You are great at Providing Application Support for OpenText AppWorks (formerly Process Suite) Software maintenance for applications written and running on top of AppWorks or Process Suite Proficiency and solid understanding of either Linux or the Windows operating system High level understanding of IaaS environments like Azure, Amazon AWS Preferably worked on application support and/or application maintenance projects for OpenText AppWorks or Process Suite Experience working in an ITIL, ISO27001, SOC etc, standards environment is a definite plus What it takes 5+ years of Experience into Java with Appworks. Provide Support for applications developed on AppWorks or Process Suite Work in shifts morning, afternoon, night and regular on rotation basis Application maintenance developing code fixes on top of AppWorks or Process Suite Document resolutions for incidents, problems in the ticketing system, knowledge sharing platform, known error db. etc Manage and maintain application, system configurations in a CMDB Manage and maintain artefacts like design documents, deployment diagrams etc Good oral and written communication skills for conversations with customer side technical/functional personnel on incidents, problems, changes etc we'll acquainted change management procedures, and capable of change engineering with ability to develop clear and detailed documentation around the changes Ability to guide junior engineers in their roles and responsibilities Report status on various topics promptly to reporting manager Understand escalations, impending failures and/or impending escalations alert the management and lead the team effectively on technical topics Conduct system audits to assess the health of a solution/application Attention to detail and quality consciousness must have traits

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3.0 - 7.0 years

0 Lacs

karnataka

On-site

As a Senior Associate Cloud Services Architect at NTT DATA, you will play a critical role in our clients" digital transformation journeys. Your responsibilities will include developing data models to meet client requirements by integrating technology and service design across the cloud domain. You will conduct sales presentations, product demonstrations, and help maintain our cutting-edge company products. Additionally, you will engage in the complete solution development process, mapping client requirements against proposed service elements and architectures to ensure robust and scalable solutions. Throughout your day at NTT DATA, you will work closely with clients, sales, and delivery teams to design Managed Services solutions across the cloud technology domain. Your expertise will be instrumental in co-creating value and ensuring secure, innovative, and competitive solutions. You will support service design deliverables, interface with internal teams and partners, and engage in client projects even after implementation to provide continued support. To thrive in this role, you should have a good understanding of cloud technologies, networking, security, and system administration. Basic Azure, GCP, and/or AWS infrastructure architect and pre-sales skills are required, along with knowledge of virtualization, hybrid computing environments, storage technology, and cloud-native technologies. You should also possess a developing understanding of Managed Services service and delivery models, the capability to work with costing models, and strong communication and presentation abilities to facilitate workshops with clients and internal teams. Furthermore, staying updated on emerging trends in cloud technology and managed services, as well as having a bachelor's degree in information technology/systems or a related field, are essential for success in this role. NTT DATA provides a workplace that embraces diversity and inclusion, where you can grow, belong, and thrive. Join our global team and continue to make a difference by pushing the boundaries of what is possible in the world of technology.,

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3.0 - 7.0 years

0 Lacs

delhi

On-site

As a Security Managed Services Engineer (L2) at NTT DATA, you will play a crucial role in providing a managed service to clients to ensure the continuous operation of their Security Infrastructures and systems. Your responsibilities will involve proactive monitoring, investigating, and resolving technical incidents and problems to restore service to clients efficiently. You will be responsible for reviewing client requests or tickets, applying your technical expertise to resolve them within the service level agreements (SLA), and providing second-line support for incidents and requests with a medium level of complexity. Additionally, you may also contribute to project work as needed. Key Responsibilities: - Proactively monitor work queues and perform operational tasks to resolve incidents/requests within agreed SLAs. - Update tickets with resolution tasks and log all incidents in a timely manner. - Provide second-level support, identify root causes of incidents and problems, and communicate effectively with other teams and clients for support extension. - Execute changes with risk identification and mitigation plans captured in the change record. - Escalate tickets when necessary and work with automation teams for task optimization. - Assist L1 Security Engineers in initial triage or troubleshooting and manage initial client escalations for operational issues. - Contribute to the change management process, execute approved maintenance activities, and analyze incident and request tickets for quality improvement. - Produce trend analysis reports for task automation and optimization efforts. - Work on disaster recovery functions and tests, along with any other related tasks as required. Knowledge and Attributes: - Ability to communicate and collaborate across different cultures and social groups. - Effective planning and project management skills, with the ability to adapt to changing circumstances. - Maintain a positive outlook and work well in a pressurized environment. - Active listening skills and the ability to prioritize client satisfaction. - Adaptability and a client-centric approach in all interactions. Academic Qualifications and Certifications: - Bachelor's degree in IT/Computing or equivalent work experience. - Relevant certifications in supported services, with CCNA certification being a must and additional weightage for CCNP in Security or PCNSE certification. Required Experience: - Moderate level of managed services experience in handling Security Infrastructure. - Working knowledge of ticketing tools, preferably ServiceNow. - Experience with ITIL processes and working with vendors and third parties. Workplace type: - On-site Working About NTT DATA: NTT DATA is a global innovator of business and technology services, dedicated to helping clients innovate, optimize, and transform for long-term success. With a strong focus on R&D and digital transformation, we serve Fortune Global 100 companies and operate in over 50 countries. Our diverse expertise, commitment to sustainability, and robust partner ecosystem make us a trusted leader in digital and AI infrastructure. NTT DATA is an Equal Opportunity Employer committed to diversity and inclusion in the workplace.,

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5.0 - 9.0 years

0 Lacs

chennai, tamil nadu

On-site

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, renowned for technical excellence, leading innovations, and making a difference for clients and society. The workplace embraces diversity and inclusion, providing a place where you can grow, belong, and thrive. Your career at NTT DATA involves believing in yourself, seizing new opportunities and challenges, expanding skills and expertise in the current role, and preparing for future advancements. Encouraged to take every opportunity to further your career within the global team. As a Cross Technology Managed Services Engineer (L3) at NTT DATA, your primary role involves providing exceptional service by proactively identifying and resolving technical incidents. Ensure client infrastructure is configured, tested, and operational, solving complex problems with deep technical expertise to enhance service quality. Responsibilities include pre-emptive incident resolution, product reviews, operational improvements, managing high-complexity tickets, providing diverse solutions, mentoring junior team members, and working across various technology domains like Cloud, Security, Networking, and Applications. Conduct checks, apply monitoring tools, respond to alerts, identify issues proactively, log incidents with required detail, analyse, assign, escalate support calls, identify optimization opportunities, create knowledge articles, train junior team members, engage with third-party vendors, keep systems updated, coach L2 teams, and support project implementation adhering to client requirements and timelines. To excel in this role, you need extensive Managed Services experience, strong ITIL process understanding, proven vendor/third-party collaboration, communication across cultures, effective planning skills, positive outlook under pressure, active listening, adaptability to changing client needs, client-focused approach, and a Bachelor's degree in IT/Computing or equivalent qualification. Workplace Type: On-site Working Equal Opportunity Employer,

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7.0 - 11.0 years

0 Lacs

maharashtra

On-site

As a Senior Manager at Connor Group, you will have the opportunity to work directly with clients, leading crucial meetings, coaching and training team members, reviewing work, and managing projects. You will be responsible for enhancing your brand, increasing expertise in various areas, and engaging in business development activities. Your role will involve providing excellent client service, delivering high-quality work, and building and strengthening client relationships. In this position, you will be expected to add value through complex transaction analyses such as IPOs, M&A, Divestitures, SPACs/Reverse Mergers, and Debt/Equity private placements. You will need to have a strong understanding of technical accounting principles, FASB and SEC rules and regulations, and client deadlines and preferences to ensure the delivery of excellent client services. Additionally, you will supervise, coach, and mentor staff at all levels, conduct performance reviews, and contribute to their training and development. As a Senior Manager, you will play a key role in managing multiple projects, coaching engagement teams, and owning client relationships. You will be responsible for strengthening client relationships, generating engagement opportunities, and supporting growth efforts through pursuits and market research. Furthermore, you will interact with clients, auditors, investment bankers, and legal counsel to ensure the successful completion of audits and other financial projects. To be successful in this role, you should have a CPA license and a minimum of 7 years of public accounting and industry experience, with at least 3 years in public accounting. You should also have experience managing teams, a bachelor's degree in accounting or equivalent, and familiarity with a broad range of industries. Strong communication skills, technical accounting expertise, and proficiency in Microsoft Office Suite, particularly Excel, are essential for this position. Connor Group is committed to promoting diversity and fostering a collaborative team culture that encourages initiative and excellence. As a professional at Connor Group, you will have access to resources and opportunities to achieve your career goals while maintaining a healthy work-life balance. Our focus on innovation and continuous improvement enables us to deliver greater value to our clients and uphold our commitment to excellence, growth, and integrity.,

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14.0 - 19.0 years

6 - 10 Lacs

Kolkata, Mumbai, New Delhi

Work from Office

Anetcorp India Private Limited is looking for Oracle SCM Consultant to join our dynamic team and embark on a rewarding career journey Collaborate with cross-functional teams to achieve strategic outcomes Apply subject expertise to support operations, planning, and decision-making Utilize tools, analytics, or platforms relevant to the job domain Ensure compliance with policies while improving efficiency and outcomes

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3.0 - 4.0 years

3 - 7 Lacs

Bengaluru

Work from Office

Caravel BPM Technology Solutions - where caring and community is in our company DNA, we are always striving to be our best selves and we re compelled to ask the questions that lead to innovation. As a Managed Services NetSuite Consultant, you will lead and understand a client s subscription terminology, gather requirements, configure, test, and walk the client through end-to-end processes and train end users. Industry experience in the software and services verticals are preferred. Our team of consultants is a smart and friendly team who enjoy working together in a collaborative and supportive work environment. Working with Caravel BPM means using your experiences, broadening your skills, and reaching your full potential in work and life while also making a positive difference for your clients, colleagues, and communities. Our shared entrepreneurial spirit drives us to see and do things differently. Our passion for people makes BPM a place where everyone feels welcome, valued, and part of something bigger. Because People Matter. Burr Pilger Mayer India Pvt. Ltd. (BPM India) is a subsidiary of BPM LLP. Founded in 1986, BPM is one of the largest California-based accounting and consulting firms, ranking in the top 50 in the country. With 17 offices across the world, BPM serves emerging and mid-cap businesses as well as high-net-worth individuals in a broad range of industries, including financial services, technology, life science, manufacturing, food, wine and craft brewing, automotive, nonprofits, real estate and construction. The Firm s International Tax Practice is one of the largest on the West Coast and its well-recognized SEC practice serves approximately 35 public reporting companies, mostly in the technology industry. Responsibilities: Work with subject matter experts to design and develop BPM IP solutions for NetSuite ERP. Perform hands-on development work on IP initiatives. Document use cases, specifications and test cases for IP solutions. Maintain IP solutions to optimize and enhance solution footprint(s) alongside NetSuite upgrades and new feature releases. Provide ad-hoc support for customers leveraging IP solutions within customer-owned environments. Complete additional responsibilities as required. Requirements: Developing Requirements documents. Developing Design Document Working with internal subject matter experts. Working with and assisting customers with ad-hoc support requests on IP solutions. Compete additional Responsibilities as required Strong NetSuite ERP Development experience. Hands-on SuiteScript experience to provide back-end customization. Understanding of common industry-standard business practices related to NetSuite ERP. Ability to do independent technical work Experience using forms, fields, custom records, and workflows to manage unique business process requirements within the ERP system. Attention to detail. Certified NetSuite Administrator or Consultant preferred. Proficiency with saved searches, formulas, reporting creating dashboards, creating custom forms and creating workflows. Understanding of NetSuite ERP workflow functionality and processes At least 3-4 years of experience with the day-to-day technical management of the NetSuite platform required. Experience generating reports and custom reporting within NetSuite The ability to manage competing priorities, solve problems quickly, and work independently.

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4.0 - 8.0 years

7 - 8 Lacs

Noida

Work from Office

About this opportunity: We are currently seeking a talented and dedicated individual to join our Ericsson team as an Engineer - (IP & Txn - Multivendor - Switch, Router & DWDM). This critical role belongs to our Managed Services department, directly contributing to our ongoing Ericsson Operations Engine projects. You will be at the forefront of tech-driven change, offering your specialist knowledge to guide the entire lifecycle of our projects. Whether we are in the Create, Sustain, or Evolve stages, your expertise will pave the way forward in your domain. What you will do: Actively Supervising of ITSM Ticket queues to maintain MTTR. Analytical skills like logical thinking, Problem solving & handling assignments are mandatory. Identify root cause of P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA). First point of contact for support of any alarm/event/KPI related issues. Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.). Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA). Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function. Node health checks and backups & trouble-shoot the deviation identified. Sharing details for MIR & CSR to respective teams. End to End Network Understanding. The skills you bring: Good knowledge in IP Networking Protocols like OSPF, MPLS, LDP, L2VPN, L3VPN, BFD. Understanding of Enterprise network, DIA services, GPON. Telecom knowledge (2G, 3G, 4G Service Flow & Interfaces). Experience in Microwave vendors ( Huawei, SIAE, NEC, ZTE) Optical / DWDM / ASON knowledge on Huawei IP Product/Vendor knowledge on Huawei/ Cisco (at least one). Good Communication & trouble-shooting skills. Degree within / Telecommunication Engineering / Computer Science /Computer Engineering 4-8 years of relevant experience. Scripting/Python knowledge would be an added advantage.

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