778 Managed Services Jobs - Page 8

Group Description Oracle Financial Services Global Business Unit (FSGBU) is a world leader in providing IT solutions to the Financial Services industry. Oracle s customers include ten of the top ten Global Banks, ten of the top ten Insurance companies, ten of the top ten Securities firms, five of the top five Mutual Fund companies and four of the top five World Stock Exchanges. With the experience of delivering value-based IT solutions to over 840 financial institutions in over 130 countries, the FSGBU understands the specific challenges that financial institutions face: the need for building customer intimacy and competitive advantage through cost-effective solutions while, simultaneously, adhering to the stringent demands of a dynamic regulatory environment. Our solutions have the worlds most comprehensive and contemporary banking applications and provide a technology footprint that addresses their complex IT and business requirements Banking Consulting NACA which is a part of Americas Region under FSGBU - Consulting delivers Oracle Technology and Applications solutions for clientele in the North America, South America and Caribbean region. The service offerings include Application Implementation, Managed Services and Customization development services for Oracle Financial Services Software Banking products. Your Opportunity Opportunity to manage clients/accounts within a software delivery organization providing post-production support services, delivering requisite SLAs, facilitating their requests for change, service issues, SLA uptimes, reporting and strengthening the client relationship. We will be servicing for clientele in the North America, South America and Caribbean region. Service Delivery Managers are the key account contacts for day to day management of our clients; they will work with the client to provide a consistently high level of service delivery across all areas of business as-usual interaction. SDM s will manage a mixture of large and small banking clients. Manage the client relationship from a service quality and operations perspective and ensure Oracle delivers to its service level agreements at minimum. Act as the client advocate on operational and service management matters. Lead customer interaction on service-related issues and orchestrate actions within Oracle to ensure quick resolution. Be commercially minded and work in close proximity with the account management team to position Oracle strongly for business retention, contract renewal and service extension. Have an understanding of both the business and technical aspects of working with the client. Your Responsibilities Your responsibilities include: Have a detailed knowledge of the services provided to each account. Understand the effect a service outage may have from the client perspective. Be responsive to the client in any and all requests or issues. Serve as an escalation point for customer concerns if/when they arise Act as an escalation point for issues reported into the Technical Teams. Provide weekly/monthly client reports on service requests and issues. Hire, train, coach & develop team members Update ticket tracking systems for requests and issues (ensuring client visible comments are accurate, relevant and dated correctly). Liaise with technical teams for most recent updates and gain an understanding of the outstanding deliverables. Ensure timescales are within reach and if not update reports to reflect Oracle ability to deliver. Hold weekly/monthly meetings with client both in person (If required) and by conference call. Document meeting minutes and outcomes and ensure actions are completed. Timely and escalated where needed to line management. Ensure any change of scope is referred-back to the account manager for billable services. Ensure tasks are allocated and being progressed effectively. Build relationships and rapport with key client contacts. Become internal expert on supporting FLEXCUBE, OFSLL software Enforce standard methodologies, processes and tools Help develop account strategy and plan that best leverages company s resources and strategies to meet customer expectations Your Qualifications 10+ Years of Experience with managing financial services project delivery. Experience of managing large teams (comprising of remote teams) and proven managerial records. Effective verbal and written communication skills in English Excellent people management skills; experience in setting up and nurturing large teams Ability to form sound relationships with large customers and build trust / rapport. Ability to work proactively to develop the relationship. Ability to respond appropriately to client queries and deal with complaints. Ability to anticipate client needs and to exceed expectations. Must be able to work within a matrix organization - balancing the needs of the customer and LOB initiatives and goals Ability to make decisions, such as prioritize relationships to develop, negotiate with customers and overcome obstacles Ability to prioritize, organize and manage a complex and sometimes conflicting workload, and to work well under pressure. Identify, manage and resolve complex issues, preventing escalations, where possible Manage, negotiate and resolve project risks effectively Enthusiastic and self-motivated Works under pressure and can manage SLA s Customer-friendly communication and attitude Strong analytical skills, attention to detail - a problem solver Excellent organization skills, ability to systematize and prioritize. Customer service experience and problem-solving skills. Patience and understanding. Investigation and diagnostic skills. Ability to multi-task and work with team to meet deadlines Leader and team player Create an open, honest, accountable and collaborative team environment Experience 10+ Years of Experience with managing financial services project delivery. Experience of managing large teams (comprising of remote teams) and proven managerial records. Educational and Other Qualifications Master s in computer application (MCA) or Engineering in computer science field or BS Computer Science with a 3.0 GPA or other relevant degree. Work Environment Should be willing to work remotely as well as travel to client locations Should be willing to take up FLEXCUBE Technical certifications in functional areas as and when required. Ability to work in a high pressure, fast moving and challenging environment Ready for on call support during off business hours on a need basis Ready to work from an ODC 3 days a week Team player Job Location: - Bangalore, Mumbai Your Responsibilities Your responsibilities include: Have a detailed knowledge of the services provided to each account. Understand the effect a service outage may have from the client perspective. Be responsive to the client in any and all requests or issues. Serve as an escalation point for customer concerns if/when they arise Act as an escalation point for issues reported into the Technical Teams. Provide weekly/monthly client reports on service requests and issues. Hire, train, coach & develop team members Update ticket tracking systems for requests and issues (ensuring client visible comments are accurate, relevant and dated correctly). Liaise with technical teams for most recent updates and gain an understanding of the outstanding deliverables. Ensure timescales are within reach and if not update reports to reflect Oracle ability to deliver. Hold weekly/monthly meetings with client both in person (If required) and by conference call. Document meeting minutes and outcomes and ensure actions are completed. Timely and escalated where needed to line management. Ensure any change of scope is referred-back to the account manager for billable services. Ensure tasks are allocated and being progressed effectively. Build relationships and rapport with key client contacts. Become internal expert on supporting FLEXCUBE, OFSLL software Enforce standard methodologies, processes and tools Help develop account strategy and plan that best leverages company s resources and strategies to meet customer expectations

Reporting to the Treasury & Capital Markets (TCM) Product Manager on Kondor Technical Modernization & Cloudification , the Product Analyst will collaborate with the engineering and product management teams on product requirements, design, documentation and risk mitigation strategies; participate in business case development, market research and competitive intelligence analysis; develop business requirements and collaborate in the translation of business requirements into technical and functional specifications. Responsibilities & Deliverables: Your deliverables as a Product Analyst will include, but are not limited to, the following: Gathers information from stakeholders to document technical, system, and/or data requirements. Perform product system impact analysis to determine affected technical and functional areas of the application as well as impacts on total cost of ownership for running the product. Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, and distinguish defects from enhancement requests. Collaborates with team members to create detailed technical specifications for complex development of new or modifications to existing applications or deployment of systems. May review requirements developed by other staff and provide guidance to improve requirement quality as necessary. Collaborates with team members in the development of specifications to create unit and integrated test cases. Perform product validation for new features and work with Quality Assurance team to create test plans and provide input for testing strategy in order to verify both the software correctness and the coverage of business requirements. Serves as a liaison between internal and external stakeholders. Track and manage feature evolution, defects and validate priorities and corrective plans. Propose suggestions for additions and improvements to the software. Collaborates with technical communications writer to develop proper and thorough documentation (internal and external) describing product changes as appropriate. Organize product demos for sales, pre-sales, clients and partners to describe the new technical functionalities/improvements & technical deployment in a user-oriented and business-oriented story. Assist in release preparation duties including release notes, bulletins, and/or supporting documentation. Requirements: 4-6 Years of business analysis or relevant experience. Successful completion of a Bachelor s or Master s Degree or engineering school in areas related to Computer Science or Engineering or other subjects that build a good basis for working with financial software solutions in context of Cloud & Managed Services. Strong knowledge of technical subjects related to Cloud deployment (Containerization, Kubernetes, RESTful API, micro services, RPO/RTO, TCO), Cloud Providers (Azure, AWS, GCP ) offerings and Managed Services. Working experience with Cloud providers (Azure, GCP ) and Software as a Service is an absolute plus. Financial industry experience preferred. Work experience in the Software Product Management would be an advantage. Strong analytical, and development skills including the ability to provide solutions to a variety of business problems of complex scope and complexity. Strong verbal and written communication and interpersonal skills required. Facilitation skills to conduct and facilitate focused requirements analysis discussions. Ability to work independently or within a team environment and handle multiple projects simultaneously. Demonstrated ability to collaborate effectively with engineering & product teams. Knowledge of the Software Development Lifecycle. Advanced knowledge of defining system and technical requirements. Experience with Agile methodologies (Scrum, SAFe ) would be a plus. We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold: Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave. Well-being: Access confidential one-on-one therapy through our Employee Assistance Program, unlimited personalized coaching via our coaching app, and access to our Gather Groups for emotional and mental support. Medical, life & disability insurance, retirement plan, lifestyle and other benefits* ESG: Benefit from paid time off for volunteering and donation matching. DEI: Participate in multiple DE&I groups for . We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves. Be unique, be exceptional, and help us make a difference at Finastra!

Not Applicable Specialism Microsoft Management Level Senior Associate & Summary At PwC, our people in cybersecurity focus on protecting organisations from cyber threats through advanced technologies and strategies. They work to identify vulnerabilities, develop secure systems, and provide proactive solutions to safeguard sensitive data. As a cybersecurity generalist at PwC, you will focus on providing comprehensive security solutions and experience across various domains, maintaining the protection of client systems and data. You will apply a broad understanding of cybersecurity principles and practices to address diverse security challenges effectively. DevOps Engineer Job Position Senior Associate Job Location Bangalore Responsibilities Azure Kubernetes Service (AKS) and Docker Proficient in containerization and orchestrating applications using Kubernetes, particularly on Azure, to effectively deploy and scale cloud applications. Azure Services Familiarity Solid understanding of Azure infrastructure and services, complemented by expertise in tools like JFrog, to enhance cloudnative development and deployment. CI/CD Pipelines Skilled in setting up and managing CI/CD pipelines across various platforms using DevOps tools such as GitLab, Azure DevOps, and GitHub Actions, essential for continuous integration and deployment processes. Experienced in integrating Java and/or .NET applications with Azure SDK components (e.g., Storage, Key Vault, Service Bus). Infrastructure as Code (IaC) Knowledgeable in using Terraform for provisioning Azure infrastructure and Ansible playbooks for VM configuration, aligning with IaC principles to automate resource management. Process Improvement Capable of analyzing and managing existing processes to identify opportunities for improvement and automation. Communication and Client Relationships Strong verbal and written communication skills, with experience in building and leveraging client relationships. Certifications/Credentials Relevant certifications are mandatory Mandatory Skill Sets Devops Preferred Skill Sets Devops Years of experience required 3 to 6 years Education qualification Bachelors degree in Computer Science, IT, or a related field. Education Degrees/Field of Study required Bachelor of Technology Degrees/Field of Study preferred Required Skills DevOps Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Azure Data Factory, Communication, Creativity, Cybersecurity, Cybersecurity Framework, Cybersecurity Policy, Cybersecurity Requirements, Cybersecurity Strategy, Embracing Change, Emotional Regulation, Empathy, Encryption Technologies, Inclusion, Intellectual Curiosity, Learning Agility, Managed Services, Optimism, Privacy Compliance, Regulatory Response, Security Architecture {+ 8 more} Travel Requirements Government Clearance Required?

An experienced consulting professional who understands solutions, industry standard methodologies, multiple business processes or technology designs within a product/technology family especially in the Health Insurance domain. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Operates independently to provide quality work products to an engagement. Performs varied and complex duties and tasks that need independent judgment, in order to implement Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices. Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements. May act as the team lead on projects. Effectively consults with management of customer organizations. Participates in business development activities. Develops and configures detailed solutions for moderately complex projects. 6-10 years of experience relevant to this position with atleast 3 years Consulting experience in essential skill areas preferred. Undergraduate degree or equivalent experience. Product or technical expertise relevant to practice focus in Health Insurance domain with specific experience in India Health Insurance and Regulatory reporting. Ability to communicate effectively. Ability to build rapport with team members and clients. Ability to travel as needed. Oracle Financial Services is a world leader in providing IT solutions to the Financial Services industry. Oracle s customers include ten of the top ten Global Banks, ten of the top ten Insurance companies, ten of the top ten Securities firms, five of the top five Mutual Fund companies and four of the top five World Stock Exchanges. With the experience of delivering value-based IT solutions to over 840 financial institutions in over 130 countries, Oracle FInancial Services understands the specific challenges that financial institutions face: the need for building customer intimacy and competitive advantage through cost-effective solutions while, simultaneously, adhering to the stringent demands of a dynamic regulatory environment. Our solutions have the worlds most comprehensive and contemporary banking applications and provide a technology footprint that addresses their complex IT and business requirements Oracle Health Insurance (OHI) is Oracle s leading edge product to automate the core administration of health insurance companies. OHI is used by our customers in multiple countries worldwide including the Netherlands, United States, South America and Africa. OHI Consulting under Oracle Financial Services delivers Oracle Technology and Applications solutions to clients globally. The service offerings include Application Implementation, Managed Services and Customization development services for Oracle Health Insurance products and components. Job Description Activities in Oracle Health Insurance Consulting (OHI) Development or Implementation or Managed Service activity streams as a Senior Functional Consultant Roles & Responsibilities include Lead teams or participate as Lead Functional Consultant to design, configure, test, debug OHI components Understand the functional requirements from the customer and translate those into an OHI configuration design Collaborate with other team members on assignments Estimate tasks and meet milestones and deadlines appropriately Report progress on tasks and projects Lead and manage teams Participate in Pre-Sales activities for OHI Consulting Mentor junior team members Understand and improve consulting best practices Strive for continuous improvement of Implementation Process & standards Essential Skills Implementation consulting or IT experience with health insurance domain applications for an India based Insurance company Proficiency in English - verbal and written Good communication and documentation skills Familiar with basics of Oracle tech stack (Java, SQL) Knowledge of other Oracle applications such as Fusion Financials / Documaker / Workflow / document management will be an advantage Preferred Skills Knowledge of Health Insurance domain - products, processes and operations and Regulatory reporting for India Certification in Health Insurance topics Previous work experience on direct customer exposure and Application implementation work Prior experience of working in remote virtual teams Prior experience in integration with other systems such as Financials ERP, Document generation, Payments processing Prior experience in data migration area Prior knowledge and experience on areas such as Cloud, deployment etc. Aware of latest technologies and development practices

With the introduction of 5G and cloud, the role of IT Managed Services has evolved to become an enabler of new revenue opportunities, in addition to delivering efficient cloud and IT operations for service providers on their 5G journey. Join us to understand how different technologies come together to build a best-in-class solution which has made Ericsson lead the 5G evolution. We will also explain how you can be part of this outstanding culture and advance your career while creating a global impact. We believe in trust - we trust each other to do the right things! Therefore, we believe in taking decisions as close to the product and technical expertise as possible. We believe in creativity - trying new things and learning from our mistakes. We believe in sharing our insights and helping one another to build an even better user plane. We truly believe in happiness, we enjoy and feel passionate about what we do and value each other s technical competence deeply. What you will do Back-End Development: Develop server-side logic using Java and SpringBoot, ensuring high performance and reliability. Implement microservices architecture and containerization using Kubernetes and Helm. Utilize Azure and AWS services to enhance the functionality and scalability of applications. Work with SQL and NoSQL databases for data storage and retrieval. Cloud Architecture: Leverage Azure and cloud architecture principles to deploy, manage, and optimize cloud resources, services, and applications. You will bring Java: Proficiency in Java for both front-end and back-end development SpringBoot: Strong knowledge and experience in SpringBoot for back-end development. Kubernetes: Expertise in Kubernetes for container orchestration. Containers: Experience with containerization technologies. Microservices: Proficiency in microservices architecture. Helm: Knowledge of Helm for managing Kubernetes applications. Azure/AWS Services: Familiarity with cloud services offered by Azure and AWS. SQL/NoSQL DBs: Working knowledge of both SQL and NoSQL databases. Requirements: Bachelors degree in Computer Science, Information Technology, or related field (or equivalent experience). Proven experience in Backend development with proficiency in a wide range of technical skills. Strong knowledge of Azure services and cloud architecture. Proficiency Java, and SpringBoot. Experience with Docker containers, Kubernetes, Helm, and microservices. Knowledge of Azure/AWS services and working with SQL/NoSQL databases. Location - Bangalore / Noida / Gurgaon / Chennai / Kolkata / Pune Experience - 4 - 10 years What happens once you apply? We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop. Primary country and city: India (IN) || Noida Primary Recruiter: Vaibhav Raghuvanshi

About this opportunity: At Ericsson, we are currently looking for a qualified and motivated MS Core and Cloud Specialist. This role is fundamentally dedicated to providing technology leadership, specialist knowledge, and extended support in our Core and Cloud domains which include CS Core, PS Core, IMS, IP Core and Cloud. Our Cloud and Core Specialist sits within a dynamic team, contributing to our Managed Services deliverables as part of the Ericsson Operations Engine. What you will do: - Infuse Core and Cloud domain expertise into our Domain support and Automated Operations team. - Aid our Automation and Analytics team by applying Core and Cloud domain expertise to support various use cases. - Develop, maintain, and enhance solutions, solving potential problems for the automation components. - Amplify and propel recovery processes. - Contribute to the development, maintenance, and improvement of automated Service Delivery methodologies. - Diligently perform trend analysis to detect potential system failures proactively, thus ensuring restoration and repair when necessary. The skills you bring: - Ericsson Operations Engine - Mode Of Operations. - Overall understanding of Automation?. - EPG operations and maintenance. - Identity And Access Management. - 5G Core Architecture. - Work Level Agreement (WLA) and Service Level Agreement (SLA). - Customer Experience. - Ericsson Charging System - Configuration Management. - Database Management. - System Administration. - ITIL Framework. Primary country and city: India (IN) || Noida Req ID: 770005

Not Applicable Specialism Microsoft Management Level Senior Associate & Summary At PwC, our people in cybersecurity focus on protecting organisations from cyber threats through advanced technologies and strategies. They work to identify vulnerabilities, develop secure systems, and provide proactive solutions to safeguard sensitive data. As a cybersecurity generalist at PwC, you will focus on providing comprehensive security solutions and experience across various domains, maintaining the protection of client systems and data. You will apply a broad understanding of cybersecurity principles and practices to address diverse security challenges effectively. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . s Azure Kubernetes Service (AKS) and Docker Proficient in containerization and orchestrating applications using Kubernetes, particularly on Azure, to effectively deploy and scale cloud applications. Azure Services Familiarity Solid understanding of Azure infrastructure and services, complemented by expertise in tools like JFrog, to enhance cloudnative development and deployment. CI/CD Pipelines Skilled in setting up and managing CI/CD pipelines across various platforms using DevOps tools such as GitLab, Azure DevOps, and GitHub Actions, essential for continuous integration and deployment processes. Experienced in integrating Java and/or .NET applications with Azure SDK components (e.g., Storage, Key Vault, Service Bus). Infrastructure as Code (IaC) Knowledgeable in using Terraform for provisioning Azure infrastructure and Ansible playbooks for VM configuration, aligning with IaC principles to automate resource management. Process Improvement Capable of analyzing and managing existing processes to identify opportunities for improvement and automation. Communication and Client Relationships Strong verbal and written communication skills, with experience in building and leveraging client relationships. Mandatory Skill SetsDevops Preferred Skill Sets Devops Years of Experience required3 to 6 Education QualificationsB.Tech,B.E Education Degrees/Field of Study required Bachelor of Technology Degrees/Field of Study preferred Required Skills DevOps Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Azure Data Factory, Communication, Creativity, Cybersecurity, Cybersecurity Framework, Cybersecurity Policy, Cybersecurity Requirements, Cybersecurity Strategy, Embracing Change, Emotional Regulation, Empathy, Encryption Technologies, Inclusion, Intellectual Curiosity, Learning Agility, Managed Services, Optimism, Privacy Compliance, Regulatory Response, Security Architecture {+ 8 more} Travel Requirements Government Clearance Required?

The primary duties and responsibilities of the "Full Stack Software Engineer" include, but are not limited to: -Designing, coding, and debugging software. -Improving the performance of existing software. -Maintaining and upgrading existing software. -Recommending new technologies that can help increase productivity. -Investigating software-related complaints and making necessary adjustments to ensure optimal software performance. Required Skills: -6+ years of experience -Proven expertise and hands-on experience using front-end frameworks such as React, JavaScript / Typescript, and backend development with JavaScript / Typescript using NodeJs -Using cross-platform frameworks such as React-Native would-be a plus. -Strong analytical skills -Good communication skills -Excellent organizational skills -Proven experience applying DevOps principles and developing CI/CD using automation tools such as TerraForm -Proven experience in software development methodologies. -Proven experience building complex web systems. -Ability to multi-task. -Experience with AWS / Azure (not only Virtual Machines usage, but other managed services) specifically AWS Rekognition and AWS Audio Transcriber . We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide . Learn more at https://jobs.iqvia.com

About the Role 7+ years of experience in managing Data & Analytics service delivery, preferably within a Managed Services or consulting environment. Responsibilities Serve as the primary owner for all managed service engagements across all clients, ensuring SLAs and KPIs are met consistently. Continuously improve the operating model, including ticket workflows, escalation paths, and monitoring practices. Coordinate triaging and resolution of incidents and service requests raised by client stakeholders. Collaborate with client and internal cluster teams to manage operational roadmaps, recurring issues, and enhancement backlogs. Lead a >40 member team of Data Engineers and Consultants across offices, ensuring high-quality delivery and adherence to standards. Support transition from project mode to Managed Services including knowledge transfer, documentation, and platform walkthroughs. Ensure documentation is up to date for architecture, SOPs, and common issues. Contribute to service reviews, retrospectives, and continuous improvement planning. Report on service metrics, root cause analyses, and team utilization to internal and client stakeholders. Participate in resourcing and onboarding planning in collaboration with engagement managers, resourcing managers and internal cluster leads. Act as a coach and mentor to junior team members, promoting skill development and strong delivery culture. Qualifications ETL or ELT: Azure Data Factory, Databricks, Synapse, dbt (any two – Mandatory). Data Warehousing: Azure SQL Server/Redshift/Big Query/Databricks/Snowflake (Anyone - Mandatory). Data Visualization: Looker, Power BI, Tableau (Basic understanding to support stakeholder queries). Cloud: Azure (Mandatory), AWS or GCP (Good to have). SQL and Scripting: Ability to read/debug SQL and Python scripts. Monitoring: Azure Monitor, Log Analytics, Datadog, or equivalent tools. Ticketing & Workflow Tools: Freshdesk, Jira, ServiceNow, or similar. DevOps: Containerization technologies (e.g., Docker, Kubernetes), Git, CI/CD pipelines (Exposure preferred). Required Skills Strong understanding of data engineering and analytics concepts, including ELT/ETL pipelines, data warehousing, and reporting layers. Experience in ticketing, issue triaging, SLAs, and capacity planning for BAU operations. Hands-on understanding of SQL and scripting languages (Python preferred) for debugging/troubleshooting. Proficient with cloud platforms like Azure and AWS; familiarity with DevOps practices is a plus. Familiarity with orchestration and data pipeline tools such as ADF, Synapse, dbt, Matillion, or Fabric. Understanding of monitoring tools, incident management practices, and alerting systems (e.g., Datadog, Azure Monitor, PagerDuty). Strong stakeholder communication, documentation, and presentation skills. Experience working with global teams and collaborating across time zones.

As a Senior Manager at Connor Group, you will have the opportunity to work directly with clients, leading crucial meetings and collaborating with a diverse group of talented professionals. Your responsibilities will include coaching and training, reviewing work, engaging in project management, and enhancing your expertise in multiple areas. You will be expected to provide excellent client service, deliver high-quality work, and strengthen client relationships. Your role will involve complex transaction analyses including IPOs, M&A, Divestitures, SPACs/Reverse Mergers, and Debt/Equity private placements. It is essential to have a solid understanding of technical accounting principles, FASB and SEC rules and regulations, and client deadlines to ensure exceptional client service. As a Senior Manager, you will supervise, coach, and mentor staff at all levels, conduct performance reviews, and contribute to performance feedback and training. You will lead and manage multiple projects, coach engagement teams, and cultivate client relationships. Additionally, you will support growth efforts through pursuits, market research, and maintaining a network to generate additional engagement opportunities. Desired Skills & Experience: - Rated top 25% of Big Four class, CPA license preferred - 7+ years of public accounting and industry experience required - Prior experience managing teams and owning work product - Bachelors degree in accounting or equivalent required - Familiarity with industries such as tech, biotech, and life sciences - Strong interest in technical accounting and helping clients - Excellent communication skills - Proficiency in Microsoft Office Suite, particularly Excel - Willingness to travel occasionally (about 10%) Connor Group values diversity and fosters a collaborative team culture that encourages initiative. Professionalism, excellence, growth, and integrity are core values that drive our team. We provide resources and opportunities for professional development while ensuring a healthy work-life balance for our professionals. Join Connor Group and be part of a team that thrives on innovation, excellence, and delivering value to clients.,

As a Business Development Manager specializing in Salesforce services within the Automotive sector, your primary responsibility will be to identify and cultivate new business opportunities. You will be tasked with building and maintaining strong relationships with key decision-makers in the Auto industry. Collaboration with Salesforce's partnership team to capitalize on go-to-market prospects is essential. Managing the entire sales process, from prospecting to deal closure, which includes creating proposals, negotiating pricing, and finalizing contracts, will be under your purview. Seamless onboarding and execution for clients will necessitate close collaboration with internal Salesforce delivery teams. Staying abreast of Salesforce products, industry trends, and competitors is crucial to positioning Extentia as a reliable partner. Additionally, representing Extentia at industry events, conferences, and Salesforce ecosystem gatherings will be a key aspect of enhancing visibility. For this role, it is essential to have a minimum of 7 years of experience in business development or sales, with a specific focus on selling Salesforce services like Consulting, Implementation, and Managed Services. A robust network and established relationships within the Automotive sector, spanning OEMs, Dealers, and Auto Parts, are highly desirable. Demonstrated success in generating new business and driving revenue growth within the Salesforce ecosystem is a prerequisite. The ability to lead consultative, solution-oriented sales discussions with C-suite executives and senior stakeholders will be a critical aspect of this role. Should you possess the requisite experience and skills for this role, we welcome you to apply for the position of Business Development Manager Salesforce (Auto) based in Pune or Mumbai.,

Digital Direction, a renowned leader in the telecom management industry, is seeking a dedicated and experienced Account Manager to join their dynamic team. With a strong focus on providing exceptional services and fostering a collaborative work environment, Digital Direction offers a rewarding opportunity for individuals looking to excel in the telecom industry. As an Account Manager at Digital Direction, your primary responsibilities include preparing agendas for customer calls, conducting effective meetings, and identifying sales opportunities. You will collaborate with internal resources to ensure a seamless customer experience and leverage sales resources to drive impactful opportunities. With a sense of urgency, you will navigate through the sales cycle, maintaining accurate records in Microsoft Dynamics CRM and providing monthly client activity reports. Your role as a Trusted Advisor to clients will be crucial in building and maintaining strong relationships. The ideal candidate for this position should have a minimum of 10 years of sales experience in the telecom/technology sector. Technical proficiency in voice/data/internet applications, communications technology, and network topology is essential. An in-depth understanding of carrier contracts, industry trends, and sales cycles is required. The successful candidate will be self-motivated, results-oriented, and possess strong communication and presentation skills. Experience in selling to large complex Enterprise accounts and the ability to work collaboratively with Operations are key attributes we are looking for. At Digital Direction, we take pride in our team of telecom experts who are dedicated to delivering exceptional service and driving positive outcomes for our clients. If you are a driven sales professional with a passion for the telecom industry and a desire to work in a fast-growing company with lucrative earning potential, Digital Direction is the perfect place for you. Join us in our mission to provide unparalleled telecom management services and make a significant impact in the industry. If you meet the requirements and are ready to take on this exciting opportunity, we invite you to apply and become a part of the innovative team at Digital Direction.,

[{"Remote_Job":false , "Posting_Title":"Solution Architect D-L4" , "Is_Locked":false , "City":"Noida" , "Industry":"Consulting" , "Job_Description":" Greetings from SDG!! SDG is a global cybersecurity, identity governance, risk consulting, and advisory company that advises and partners with clients to address their complex security, compliance, and technology needs and delivers on strategy, transformation, and long-term management of their cybersecurity and IAM programs. We help some of the largest brands in the world realize their business vision through a mix of strategic advice, expert systems integration, relevant technology recommendations, and smart managed services. Our value proposition to our customers is that we bring thought leadership to the table in each of our domains, a passion for customer success, and an eye to risk management in everything we do. We are looking for you to join our SDG family!! \u200b What impact will you make? As the GenAI Solution Architect, you will leadthe organization\u2019s strategic vision for GenAI and Agentic AI solutions,driving innovation through advanced AI technologies. Your leadership will shapethe development of AI-driven solutions that deliver high value to the businessand its customers, positioning the organization as a leader in leveraging GenAI Solutions. Work you\u2019ll do Primary Responsibilities and Daily Tasks Design and Implement Agentic AI Architectures: Develop modular, event-driven systems for autonomous agents using modern orchestration tools. Engineer Agent Workflows and Prompt Strategies: Build multi-step agent workflows using contextual memory, prompt chaining, and tool-based reasoning. Integrate AI Agents with Enterprise Platforms: Develop and maintain secure integrations with IAM/ITSM tools like ServiceNow, SailPoint, Saviynt, Okta, and Ping. Optimize Production AI Systems: Tune latency, caching, and inference efficiency in real-world deployments, using tools like LangSmith. Lead Technical Initiatives and Evaluate Tools: Assess new GenAI tooling, mentor developers, enforce standards, and guide system scalability and fault tolerance. Short-term and Long-term Goals Short-term: Rollout and enhance tailored AI Solution implementations Long-term: Develop a scalable AI architecture for continuous improvement in AI methodologies, and position the organization as an innovator in domain-specific AI solutions. Enough about us, let\u2019s talk about you We are looking for a visionary leader with anadvanced understanding of Gen AI, Agent Architectures and cloud technologies,capable of defining AI solutions at an enterprise level. Requirements Essential Skills and Qualifications Technical Expertise: GenAI Tools & Infrastructure: Hands-on with LangGraph, Semantic Kernel, embedding models, fallback handling, and human-in-loop validation. Agentic AI Frameworks: Expertise in LangGraph, AutoGen, CrewAI, and Python-based orchestration. Production Deployment: Experience in deploying AI agents with real-time inference, within containerized deployments. Security & Access Management: Strong understanding of JWT, OAuth, RBAC, and secure API communication. Performance Monitoring: Skills in using observability tools like LangSmith and implementing tuning mechanisms. LLMs, Vector Stores & Retrieval Frameworks: Proficiency with Chroma, Weaviate, RAG pipelines, and memory modules. Leadership and Communication Skills: Demonstrated ability to lead, mentor, and inspire an engineering team. Excellent communication skills, with the ability to align technical initiatives with organizational objectives. Benefits Amazing People Amazing Customers Career growth Supports lifelong learning Opportunity to work on new technologies Flexible work environment Work-Life Balance Employee Centric Supportive Leadership Team Start-up environment in an established company of over 25 years. ","Job_Type":"Full time" , "Job_Opening_Name":"Solution Architect D-L4","State":"Uttar Pradesh" , "Currency":"INR" , "Country":"India" , "Zip_Code":"201301" , "id":"35682000009547084" , "Publish":true , "Date_Opened":"2025-06-23" , "Keep_on_Career_Site":false}]

SDG is a global cybersecurity, identity governance, risk consulting, and advisory company that advises and partners with clients to address their complex security, compliance, and technology needs and delivers on strategy, transformation, and long-term management of their cybersecurity and IAM programs. We help some of the largest brands in the world realize their business vision through a mix of strategic advice, expert systems integration, relevant technology recommendations, and smart managed services. Our value proposition to our customers is that we bring thought leadership to the table in each of our domains, a passion for customer success, and an eye to risk management in everything we do. We are looking for you to join our SDG family!! Handling all tasks related to physical security aspects (like access control system, CCTV, environmental controls of server room) Managing all MIS reports related to physical security. Should be able to manage outsourced teams like security, housekeeping and maintenance. Vendor management and all tasks related to procurement. Maintain all records, reports for internal / external audits To ensure that proper preventive maintenance of all equipment are done and records maintained. Handling petty cash expenses Handle all billing (checks & coordination with finance) Should be able to understand & coordinate repairs & maintenance of office equipment. Asset management - the lifecycle from procurement to disposal Requirements Should be from general administration background. Overall functioning of administration tasks related to physical security, vendor management and procurement, office maintenance, legal and compliance, liasoning work etc. Experience of audits will be good to have.

Zinnov Management Consulting Pvt Ltd is looking for Partner (GE Managed Services) to join our dynamic team and embark on a rewarding career journey. Build and maintain relationships with clients or customers, developing a deep understanding of their needs and goals. Develop and implement strategies to increase business revenue and profitability. Manage a team of professionals, providing guidance, support, and feedback to ensure high - quality performance. Oversee projects and initiatives, ensuring they are delivered on time, within budget, and to the satisfaction of clients or customers. Collaborate with other stakeholders, including other partners, senior executives, and employees, to achieve business objectives.

Job Description & Summary A career in our Managed Services team will provide you with an opportunity to collaborate with a wide array of teams to help our clients implement and run new capabilities, achieve operational efficiencies, and harness the power of technology. Our Guidewire Application Evolution Services team will provide you with the opportunity to help organizations harness the power of their enterprise applications by perfecting the technology while driving transformation and innovation to increase business performance. We aid our clients in capitalizing on technology improvements, implementing new capabilities and achieving operational efficiencies by managing and keeping their application ecosystems. We help our clients maximize the value of their Guidewire investment by managing the support and continuous transformation of their solutions in the areas of insurance solutions such as Policy Center, Billing Center and Claim Center as well as Guidewire analytics and data solutions. To really stand out and make us fit for the future in a constantly changing world, each one of us at RCS needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have RCS Professional, our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future. As a Senior Associate, youll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. RCS Professional skills and responsibilities for this management level include but are not limited to: Use feedback and reflection to develop self-awareness, personal strengths and address development areas. Delegate to others to supply stretch opportunities, coaching them to deliver results. Demonstrate critical thinking and the ability to bring order to unstructured problems. Use a broad range of tools and techniques to extract insights from current industry or sector trends. Review your work and that of others for quality, accuracy and relevance. Know how and when to use tools available for a given situation and can explain the reasons for this choice. Look for and embrace opportunities which give exposure to different situations, environments and perspectives. Use straightforward communication, in a structured way, when influencing and connecting with others. Able to read situations and change behavior to build quality relationships. Uphold the firms code of ethics and business conduct. Job Requirements and Preferences: Minimum Degree Required: Bachelor Degree and/or 5 years Equivalent Experience Demonstrates advanced abilities solutioning the Guidewire Suite of applications on premises and SaaS, with proven success executing and leading all aspects of complex engagements within the Guidewire product suite achieving on-time and on-budget delivery, as well as the following: Demonstrates advanced abilities and extensive Application Managed Service projects and solutioning the Guidewire Suite of applications on premises and SaaS, with proven success executing and leading all aspects of complex engagements within the Guidewire product suite achieving on-time and on-budget delivery, as well as the following: Demonstrates advanced abilities supplying solution strategy and Application Evolution Services (AES, formerly AMS) delivery as a Guidewire Lead Developer. Employees in the Lead Developer position should think of themselves and be regarded by the client as a trusted advisor and think strategically about how to create value using the Guidewire Suite of products. Demonstrates expert abilities delivering Guidewire application solutions as it will be critical that consultant in this position is capable of navigating both business processes as well as enterprise solution perspectives at prominent level and holistic view. Demonstrates expert abilities developing scalable and robust Guidewire Solution Strategies in a hybrid IT landscape (on premises and Cloud). Demonstrates expert abilities and/or a proven record of success in developing independently new market-differentiated Guidewire solutions and leading proposal development efforts; Lead Developer in these positions should be capable of delivering Advisory-level work and be able to discuss future enhancements in Guidewire roadmap discussions with the client. With a focus on AES, proves expert abilities aiding clients in the support of Guidewire Suite solutions and improving business processes; and taking an initiative-taking approach to quality. Demonstrates expert abilities to develop solutions based on common issues facing clients in all lines of the P&C Industries (e.g., Auto, Home, Commercial, Workmans Comp, etc.). Demonstrates expert abilities finding and addressing client needs by: Developing and sustaining impactful client relationships using networking, negotiation and persuasion skills to identify and sell potential new service opportunities; Preparing and presenting complex written and verbal materials; and, Defining resource requirements, project workflow, budgets, billing and collection. Demonstrates expert abilities leading global teams to generate a vision, setting up direction and motivating members, creating a community of high performing professional consultants, creating an atmosphere of trust, using diverse views, coaching staff, and encouraging improvement and innovation. Lead Developer will need to be held accountable for a team of resources from both a use and learning perspective. Mentoring and helping to upskill junior resources will be critical in this role. Demonstrates intimate abilities and/or a proven record of success developing strategy as well as writing, communicating, facilitating, and presenting cogently; to and/or for all levels of industry audiences, clients and internal staff and management, such as presentation slides, practice marketing materials, change management plans and/or project plans, workshops and whitepapers, practice, methodologies and tools, policies and procedures, and/or other standard business communications. Be comfortable, thrive, and available during sustained period of instability with clients Guidewire solution and escalations; and, Key contributor and thought leader internally and externally with white papers, blogs, and training. Technologies Guidewire Policy Center, Billing Center, ClaimCenter and Contact Manager, including leading related project teams. GOSU, Guidewire Event and Rules Framework and object-oriented programming. JAVA scriptwriting, emphasizing hosting and consuming web services that use Java. Web service hosting and consuming, using Guidewire studio toolkits. XML Coding. ANT, MAVEN and code repository such as Clear Case, SVN, TFS Education Degrees/Field of Study needed: Degrees/Field of Study preferred: ",

[{"Remote_Job":false , "Posting_Title":"IT Compliance and Security Analyst" , "Is_Locked":false , "City":"Noida" , "Industry":"IT Services","Job_Description":" Greetings from SDG!! SDG is a global cybersecurity, identity governance, risk consulting, and advisory company that advises and partners with clients to address their complex security, compliance, and technology needs and delivers on strategy, transformation, and long-term management of their cybersecurity and IAM programs. We help some of the largest brands in the world realize their business vision through a mix of strategic advice, expert systems integration, relevant technology recommendations, and smart managed services. Our value proposition to our customers is that we bring thought leadership to the table in each of our domains, a passion for customer success, and an eye to risk management in everything we do. We are looking for you to join our SDG family!! Job Summary: The IT Compliance and Security Analyst is responsible for ensuringthe organization\u2019s IT infrastructure, policies, and processes comply withregulatory and industry security standards. This role involves conducting riskassessments, managing audits, enforcing security policies, and mitigatingpotential vulnerabilities to protect organizational assets. Key Responsibilities: 1. IT Compliance & Risk Management Ensure adherence to IT security compliance frameworks such as SOC 2, ISO 27001, NIST, HIPAA, GDPR, and PCI-DSS. Conduct risk assessments and gap analyses to identify compliance risks and recommend mitigation strategies. Assist in the development, implementation, and maintenance of IT security policies and procedures. Stay updated on evolving compliance regulations and security best practices. 2. Security Monitoring & Incident Response Review security alerts and investigate potential threats or incidents. Support incident response activities, including forensic analysis, reporting, and mitigation plans. Work with IT teams to ensure security controls are implemented and maintained effectively. 3. Audit & Documentation Own internal and external security audits from IT perspective, including evidence collection and audit coordination and track to closure. Maintain records and documentation related to security controls, compliance reports, and risk assessments. Liaise with stakeholders and follow up diligently until issues are fully resolved or mitigated. Take a 360-degree approach to identifying and prioritizing required evidence, ensuring it is provided correctly the first time (FTR \u2013 First Time Right). Ensure all compliance tasks are completed on time and tracked properly, preventing any delays or breaches that could lead to non-compliance. Track audit findings and ensure timely remediation of identified gaps. Conduct rigorous follow-ups on all ongoing tasks, ensuring nothing is overlooked and providing timely updates to the respective stakeholders. 4. Security Awareness &Training Conduct compliance awareness training programs for employees. Educate teams on compliance best practices, requirements. 5. Vendor & Third-PartyCompliance Assess third-party vendors for compliance risks. Ensure vendor contracts align with IT security policies and regulatory requirements. Technical understanding of IT infrastructure-related compliances ensures adherence to compliance standards and all processes. Requirements Required Qualifications & Skills: Bachelor\u2019s degree in information security, IT, Computer Science, or a related field. 5+ years of experience in IT compliance, risk management, or audit functions. Able to discuss past role(s) to demonstrate capabilities for this role. Knowledge of security frameworks such as ISO 27001, SOC 2, NIST, GDPR, HIPAA, or PCI-DSS. Experience with IT governance, risk assessment, and regulatory compliance. Strong analytical, problem-solving, and communication skills. Certifications such as CISA, CEH, or Security+ are a plus. Preferred Skills: Familiarity with security tools such as SIEM, vulnerability scanners, patch management, and endpoint protection Experience in cloud security compliance (AWS, Azure, GCP). Understanding of Data Loss Prevention (DLP) and Identity & Access Management (IAM). Ability to work collaboratively with IT, Legal, and business teams. Benefits Amazing People Amazing Customers Career growth Supports lifelong learning Opportunity to work on new technologies Flexible work environment Work-Life Balance Employee Centric Supportive Leadership Team Start-up environment in an established company of over 25 years. ","Job_Type":"Full time","Job_Opening_Name":"IT Compliance and Security Analyst","State":"Uttar Pradesh" , "Currency":"INR" , "Country":"India" , "Zip_Code":"201301" , "id":"35682000009343011" , "Publish":true , "Date_Opened":"2025-06-23" , "Keep_on_Career_Site":false}]

[{"Remote_Job":false , "Posting_Title":"QA Engineer" , "Is_Locked":false , "City":"Noida" , "Industry":"Hotels and Lodging","Job_Description":" Greetings from SDG!! SDG is a global cybersecurity, identity governance, risk consulting and advisory company that advises and partners with clients to address their complex security, compliance and technology needs and delivers on strategy, transformation, and long-term management of their cybersecurity and Identity and Access Management (IAM) programs. We help some of the largest brands in the world realize their business vision through a mix of strategic advice, expert systems integration, relevant technology recommendations, and smart managed services. Our value proposition to our customers is that we bring thought leadership to the table in each of our domains, a passion for customer success, and an eye to risk management in everything we do. We are looking for you to join our SDG family!! \u200b This role will require the candidate to provide Quality assurance (QA) to the Sailpoint App Onboarding team. The QA analysts shall be responsible for preparing test documents like test cases, test results, evidences and defect summary reports before it is released to our businesses. QA analysts will also be required to look for flaws and weaknesses in the program. Also they will be required to write, edit, and develop documents related to the system. The role will drive collaboration, review, approval, and publishing of our documentation and QA processes. Requirements Experience in IAM and Saviynt SailPoint IdentityIQ preferred. - Must have experience in application onboarding, provisioning, workflow, access review etc functions. - Develop and perform quality test processes. - Make recommendations for repairing defects. - Create, review and refine user experience documents. - Create Necessary Knowledge Base (KB) documents. - Participate in all meetings with the project team. - Take user\u2019s perspective when needed to test and create test documentation. - Organize testing and documentation in a systematic and structured way to achieve full coverage. - Experience in understanding clients business environment and should be able to propose fit for purpose IAM solution. - Excellent communication skills in order to communicate, and collaborate freely with onsite and offsite counterparts Benefits Benefits of working for SDG: - Amazing People - Amazing Customers - Career growth - Supports lifelong learning. - Opportunity to work on new technologies. - Flexible work environment - Work-Life Balance - Employee Centric - Supportive Leadership Team - Start-up environment in an established company of over 30 years ","Job_Type":"Full time","Job_Opening_Name":"QA Engineer","State":"Uttar Pradesh" , "Currency":"INR" , "Country":"India" , "Zip_Code":"201301" , "id":"35682000008270129" , "Publish":true , "Date_Opened":"2024-11-08" , "Keep_on_Career_Site":false}]

Technical Skills: Must Have JavaScript, Typescript, NodeJS capability - amongst other development frameworks AWS experience, or other cloud development frameworks MySQL/Postgres Secure Coding Practices Nice to have: Python/Java React and/or Angular RESTful API - developing AWS Lambda experience AWS Tooling S3 experience Pipeline delivery tools / Continuous Integration frameworks Experience working in Consulting Businesses Experience working with Investment Banks How We Work: Delta Capita is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, colour, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any reasonable adjustments through your interview process, please use the designated space within the application questionnaire. This is a permanent full-time position located in Pune. As the selection and interview process is ongoing, please submit your application in English as soon as possible, if your profile is selected, a member of our team will contact you within 4 weeks. Who Are We: Delta Capita Group (a member of the Prytek Group) is a global managed services, consulting, and solutions provider with a unique combination of experience in Financial Services and technology innovation capability. Our mission is to reinvent the financial services value chain providing technology based mutualized services for financial institutions for non-differentiating services. Our 3 offerings are: Managed Services Consulting & Solutions Technology To know more about Delta Capita and our culture click here: Working at DC - Delta Capita . Delta Capita India is a Great Place To Work Certified Organization. Please refer to DC GPTW

Title: Director - Solutions Development Location: Hyderabad Job Summary: The Head of Development will be responsible for leading both custom development and the development of Winfos solutions. With a focus on Oracle technology, the role will also greatly benefit from experience with Microsoft Azure. The successful candidate will define a common set of standards and tools for the CI/CD lifecycle and drive their adoption across Winfo to ensure efficient and consistent practices. Key Responsibilities: Lead the development team in the creation and implementation of custom software solutions. Oversee the ongoing development of Winfos proprietary solutions, ensuring they meet market needs and maintain competitive edge. Utilize expertise in Oracle technology to guide and mentor the development team. Leverage knowledge of Microsoft Azure to enhance the scalability and performance of solutions. Define and establish a common set of standards, tools, and practices for the CI/CD lifecycle. Drive the adoption of these standards across all development projects to ensure consistency and quality. Collaborate with cross-functional teams to align development practices with overall business objectives. Stay abreast of industry trends and emerging technologies to drive innovation within Winfo. Report directly to the Chief Digital Officer , ensuring strategic alignment with the companys digital initiatives. Qualifications: Proven experience in leading development teams with a focus on Oracle technology. Strong background in Microsoft Azure and its integration with development practices. Experience in defining CI/CD standards and driving their adoption across development teams. Excellent leadership and communication skills. Ability to collaborate effectively with various stakeholders within the organization. About Winfo: Winfo is a global IT Solutions company with a strong presence in Oracle applications and consultancy. We are committed to helping organizations undergo seamless business transformations and operate more efficiently. Our services span across Digital Transformation Advisory, ERP Implementations, Cloud Migration, Managed Services, and Custom Applications Development.

About this opportunity: Ericsson is currently seeking a dynamic MS Core and Cloud Specialist. This vital role is grounded in technology leadership and expertise, and it will interface with a variety of our Core and Cloud domains, including CS Core, PS Core, IMS, IP Core, and Cloud. As part of the Ericsson Operations Engine, your responsibilities span the full cycle of Create, Sustain and Evolve, making a pivotal impact on our Managed Services deliveries. What you will do: - Leverage your Core and Cloud domain expertise to support our Domain Support and Automated Operations teams. - Assist our Automation and Analytics team by offering Core and Cloud domain knowledge to facilitate analytics and automation use cases. - Design and uphold solutions predicated upon automation use case candidates, while investigating potential problems associated with automation components. - Enhance and propel recovery processes. - Create, preserve, and augment automated Service Delivery methodologies. - Carry out a trend analysis to proactively identify potential issues, initiating restoration and repair as necessary. The skills you bring: - Ericsson Operations Engine - Mode Of Operations. - Overall understanding of Automation?. - Subscriber data management Security. - Lifecycle Management. - Identity And Access Management. - 5G Core Architecture. - Troubleshooting skills. - Network Performance. - Database Management Systems. - MSTOP Multi Vendor Support. - Work Level Agreement (WLA) and Service Level Agreement (SLA). - Customer Experience. - ITIL Framework. Primary country and city: India (IN) || Noida Req ID: 770013

Do you relish the prospect of working with cutting-edge cloud security systems? Do you relish opportunities to create improvements for our customers? Join our highly skilled Security Professional Services team Our Team provides managed services and proactive and reactive support to our global customers. We utilize tools, process and knowledge to integrate and maintain Akamai security solutions for our clients. We collaborate to solve problems, innovate to provide creative solutions and continuously improve for our customers Partner with the best As a Security Consultant, youll be the primary security services contact. Ensuring the successful integration and consultancy over the whole customer life cycle. Acting as a trusted expert, youll implement solutions, helping customers leverage our products and achieve desired outcomes. As a Security Consultant Senior, you will be responsible for: Ensuring customer success by understanding requirements and helping them build a long-term strategy based on best practices Partnering cross-functionally to review and ensure integration efficiency, deliver high quality service and ensure customer engagement Solving technical problems, demonstrating Akamais value, and communicating clearly and effectively to both technical and business audiences Participating in training and internal projects, contributing to best practices, maximizing efficiency, and improving service quality Managing scope, timelines, and budget of integrations to reduce risk and ensure customer success Collaborating with cross-functional teams including Support, Engineering, Products, Presales and Sales to resolve technical & business issues Do what you love To be successful in this role you will: Have over 8 years of relevant experience and a Bachelors degree in Computer Science or related field Have experience of managing and delivering technical customer projects successfully Have a natural ability to engage, influence and build trusted relationships with customers Be well versed in internet technologies like IP networks, DNS and routing, HTTP, TCP or web architecture Show experience of managing and delivering large technical customer projects successfully and influencing stakeholders across the teams. Work in a way that works for you Learn what makes Akamai a great place to work Connect with us on social and see what life at Akamai is like! We power and protect life online, by solving the toughest challenges, together. At Akamai, were curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, youll thrive here. Working for you At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life: Your health Your finances Your family Your time at work Your time pursuing other endeavors Our benefit plan options are designed to meet your individual needs and budget, both today and in the future. About us Join us Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!

About this opportunity With the introduction of 5G and cloud, the role of IT Managed Services has evolved to become an enabler of new revenue opportunities, in addition to delivering efficient cloud and IT operations for service providers on their 5G journey. Join us to understand how different technologies come together to build a best-in-class solution which has made Ericsson lead the 5G evolution. We will also explain how you can be part of this outstanding culture and advance your career while creating a global impact. We believe in trust - we trust each other to do the right things! Therefore, we believe in taking decisions as close to the product and technical expertise as possible. We believe in creativity - trying new things and learning from our mistakes. We believe in sharing our insights and helping one another to build an even better user plane. We truly believe in happiness, we enjoy and feel passionate about what we do and value each other s technical competence deeply. What you will do 4 ~10 years of product development and Implementation experience with a proven track record of delivering high-quality products using BMC Remedy ARS/BMC Helix as a development platform. Proficiency and prior experience in ARS Development using ARS Forms & ARS objects - Active Links, Filters, Escalation, Active Link Guides, Filter Guides, Menus, Web Services, and Applications. Proficiency in BMC Helix Innovation Suite, BMC Helix MCB, and BMC Helix iPaaS (Jitterbit) for development and support. Expertise in integrations using Web Services, REST APIS, database queries, and third-party software. Very Good Exposure to Remedy Integrations using the latest version of Remedy APIs, ARS workflow, Integrations with SRM, Incident, Change, Work Order and CMDB Module. You will bring Experience in developing enterprise software products in a fast-paced, distributed, and agile development environment Experience in developing/accessing Web Services, including good knowledge of REST protocols and web development using Java-script/JSON will be an added advantage Experience in SRM, BWF, DWP, and DWP Catalogue Experience in Asset Management, Smart IT and Helix Dashboard Experience 4-10 Year Location - Noida / Gurgaon / Bangalore / Chennai / Kolkata / Pune

Solution Strategy Director - WinfoAgents Job Overview: We are seeking an experienced Director to lead and manage our WinfoAgents solution team. This role is pivotal in ensuring defining the strategy to ensure Winfo and their clients maximise the benefits offered by AI Agents from Oracle and our other alliance partners. The focus will be to position Winfo as Oracle s go-to partner for OOTB Fusion Agents, AI Agent Studio for Fusion and bespoke agents using OCI AI capabilities. Additional AI capabilities from Google, Microsoft and other Winfo Alliances will be use to extend and augment WinfoAgents beyond pure Oracle capabilities. The ideal candidate will have a strong background in leading the identification and development of solutions to meet customer needs, coupled with managerial expertise and excellent communication skills. Key Responsibilities: Solution Lifecycle Work with Winfo s strategic accounts to quickly identify priority use cases Responsible for defining and delivering the roadmap for the WinfoAgents solution. Understand and manage market positioning to establish Winfo as a leader Manage the team to continuously evolve solution features and functionality. Contribute to quality assurance strategies from conception to delivery. Achieve agreed cost and revenue targets Team & People Management Lead and mentor a team of functional and technical specialists. Manage performance, foster growth, and provide constructive feedback to team members. Build a collaborative team culture aligned with organizational goals. Managerial & Strategic Exposure Collaborate with cross-functional teams, including product development and management, to ensure seamless delivery. Define Go-To-Market plans to align with business growth objectives. Act as a key decision-maker in defining roadmaps and resource planning. Technical Proficiency in Oracle Leverage prior experience with Oracle technologies to guide AI Agents strategy Provide insights into leveraging latest technology to improve client adoption. Good Communication Skills Communicate effectively with stakeholders at all levels, from team members to executive leadership. Ensure clarity in agent reporting, quality metrics, and project timelines. Required Qualifications & Skills: Experience: 15 to 20 years in Team Management - ideally in an Oracle focussed organisation Technical Expertise: Hands-on experience with Oracle Applications and Technology Proven track record in delivering high-quality client solutions. Strong background in managerial roles, with exposure to cross-functional collaboration. Exceptional communication and interpersonal skills. Expertise in managing and growing multi-function teams. About Winfo: Winfo is a global IT Solutions company with a strong presence in Oracle applications and consultancy. We are committed to helping organizations undergo seamless business transformations and operate more efficiently. Our services span across Digital Transformation Advisory, ERP Implementations, Cloud Migration, Managed Services, and Custom Applications Development.

Quality lead Skills & Requirements: Job Type: Quality lead Base Location: [Hyderabad/Noida] (24x7 Hybrid / Remote / Onsite Support) Experience: 5-8 Years Shift Timing: Rotational (24x7x365 coverage) Prerequisite: Must be open to night shifts and weekend coverage RTO - Hybrid Model Bachelor s degree in IT, Computer Science, or related field (or equivalent experience). Familiarity with ITSM platforms (e.g., ServiceNow) Strong understanding of Windows OS, basic networking, and enterprise applications. Excellent communication skills in English (written and verbal). ITIL Foundation Knowledge/certification. Experience with remote desktop and diagnostic tools. Ability to create and maintain SOPs and user guides. Strong problem-solving and analytical skills. Role Summary: We are seeking a dedicated and detail-oriented Quality Analyst to monitor, evaluate, and improve the quality of IT Service Desk interactions (calls, chats, emails). The ideal candidate will be responsible for ensuring support agents meet defined quality standards, drive performance improvement through regular feedback, and contribute to training, calibration, and knowledge base development initiatives. Key Responsibilities: Perform daily monitoring of recorded and live Service Desk interactions (voice, chat, email) against pre-defined quality standards. Provide structured feedback and coaching to L1 and L2 agents to improve communication, troubleshooting, documentation, and customer service skills. Coordinate and conduct weekly/monthly call calibrations with TLs, SMEs, and client stakeholders. Analyze QA trends and agent performance metrics to identify coaching/training needs. Assist in building quality scorecards, SOP adherence checklists, and escalation matrices. Collaborate with Training and Service Delivery teams to create learning interventions, simulations, and refresher sessions. Drive improvements in Knowledge Base (KB) quality: identify outdated/inaccurate articles, propose edits, and track updates in collaboration with SMEs. Maintain comprehensive QA reports, dashboards, and share actionable insights with management. Ensure alignment of quality metrics with SLAs such as AHT, FCR, CSAT, and escalation compliance. Support new hire onboarding by contributing to orientation, shadowing, and nesting phases. Required Skills & Qualifications: Bachelor s degree in any discipline (preferred: IT, Business Communication, or Psychology). Experience using QA tools, call/chat/email recording systems, and ITSM platforms (e.g., ServiceNow, NICE, Avaya, Five9). Familiar with service desk metrics and KPIs (AHT, FCR, CSAT, QA Scores). Strong verbal and written communication skills for coaching and report writing. Excellent listening, observation, and analytical skills. Ability to deliver constructive feedback objectively and respectfully. Good to Have: ITIL Foundation certification. Knowledge of knowledge management systems and document lifecycle governance. Experience in instructional design or e-learning module creation. Background in contact center coaching, BPO, or Managed Services environments.