778 Managed Services Jobs - Page 7

. . . We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. Our Analysts are a valued member of the Managed Services team providing daily system support for desktop hardware, operating systems and applications, installation, and modifications. Analysts troubleshoot system and end user problems, act as the primary contact for customers for monitoring and job scheduling of the customer environment, manage user accounts, perform limited desktop maintenance, research, and develop effective and logical solutions considering operational policies and information assurance requirements. Responsibilities Take client phone calls from US and other countries, open Incident or Request tickets Actively monitor the ticket queue, proactively identifying, classifying, and responding to incidents and requests Triage and troubleshoot complex end user support issues Act as escalation resource for the L1 Perform complex User Account Management (UAM) and Identity Access Management (IAM) Triage customer calls per specified severity levels Execute first attempt to resolve the customer call Troubleshoot end user hardware, operating system and remote access Investigate and troubleshoot technical issues across a diverse range of datacenter and cloud technologies Perform User Account management including creation/deletion of user accounts, resetting passwords and group membership Use existing best practice guides, Standard Operating Procedures, and work instructions to guide your work Detailed notetaking of troubleshooting steps performed Fulfill administrative duties to support Service Desk operations, including proper ticket handling, maintaining documentation and adhering to communication standards Skill & Experience 5 years (prefer 6+) Help Desk/Service Desk experience, preferably at the enterprise level Prior experience with G Suite / Google Workspace is mandatory. Excellent troubleshooting and problem resolution skills Ability to think and act independently when faced with a new or undocumented issue Ability to determine whether issues are at local PC, virtual desktop or Cloud based server/applications. Windows 10/11 OS Adept with the following Microsoft admin centers and able to complete basic tasks without guidance: 365 Admin Center Exchange Admin Center Entra Admin Center Intune Admin Center Working knowledge and understanding of the following Azure Services: Privileged Identity Management (PIM) Entra ID Azure Virtual Desktop Compute Infrastructure | Virtual Machines Supporting Windows Server OS, Azure/M365 and Partner Center, Exchange, InTune, SharePoint, OneDrive,Teams. Virtual Desktop topology & support Advanced troubleshooting -ability to determine root cause without assistance or documentation Clear and concise communicator Confident and able to perform all of the above with little to no need for guidance Additional Requirements Must be proficient at English, both written and verbal Must be able to read and understand technical documentation such as Knowledgebase Articles (KBAs), Standard Operation Procedures (SOPs) and "How To" guides Experience with ServiceNow or similar ITSM/Ticketing platform Why AHEAD: . . - 401(k) - Paid company holidays - Paid time off .

" Company Overview: Reinventing out-of-home planning and placement for the performance age. billups is the leading independent out-of-home (OOH) specialist in North America and is continuing to grow in the EMEA and APAC regions. Delivering OOH managed services globally, helping advertisers and agencies strengthen media performance through our patented analytics and measurement platform.

As a Cross Technology Managed Services Engineer (L3) at NTT DATA, you will play a crucial role in delivering exceptional service to clients by proactively identifying and resolving technical incidents. Your responsibilities will include ensuring the configuration, testing, and operational status of client infrastructure through your deep technical expertise to address complex problems and enhance service quality. Your day-to-day tasks will involve pre-emptive service incident resolution, conducting product reviews, and implementing operational improvements. You will handle high-complexity tickets, perform advanced tasks, and offer diverse solutions while maintaining zero missed service level agreement (SLA) conditions. Furthermore, you will mentor junior team members and collaborate across various technology domains such as Cloud, Security, Networking, and Applications. In this role, you will conduct necessary checks, utilize monitoring tools, and promptly respond to alerts to identify and address issues before they escalate. By logging incidents with detailed information, you will analyze, assign, and escalate support calls as needed. Additionally, you will proactively seek optimization and automation opportunities, ensuring continuous feedback to clients and stakeholders. A critical aspect of your role involves creating knowledge articles for common tasks/issues and training junior team members in their execution. You will also provide inputs to automation teams to streamline manual efforts. Engaging with third-party vendors, updating systems, and portals as required are also part of your responsibilities. As a senior engineer, you will guide L2 teams on advanced troubleshooting techniques and support project implementation, disaster recovery functions, and other initiatives while adhering to client requirements and timelines. To excel in this position, you should have extensive experience in Managed Services dealing with complex cross-technology infrastructure. A strong grasp of ITIL processes, proven collaboration with vendors and third parties, effective communication across diverse cultures, and sound planning skills are essential. Your positive outlook, ability to perform well under pressure, active listening skills, and adaptability to evolving client needs will be key to success. A client-focused approach to ensure positive experiences and a Bachelor's degree in IT/Computing or equivalent qualification are required. This is an on-site working position, and NTT DATA is an Equal Opportunity Employer.,

Role & responsibilities We are seeking an experienced and detail-oriented Project Coordinator to join our team in Hyderabad. The ideal candidate will have 35 years of hands-on experience in coordinating internal projects, managing internal websites, handling Applicant Tracking Systems (ATS), overseeing managed services operations, and generating performance and status reports using Power BI . Key Responsibilities: •Coordinate and manage multiple internal projects with a focus on website maintenance, ATS, and managed services. •Act as a bridge between cross-functional teams (HR, IT, Operations, etc.) to ensure seamless communication and project execution. •Generate, analyze, and present project reports and dashboards using Power BI to support data-driven decision-making. •Monitor project progress, timelines, and deliverables, and escalate issues when necessary. •Document project requirements, meeting notes, and action items accurately and follow up on tasks to ensure timely completion. •Collaborate with stakeholders to define project scope, goals, and deliverables. •Maintain up-to-date documentation and ensure that all project files are properly organized and stored. Required Skills & Qualifications: •Bachelors degree in Business Administration, Computer Science, Information Technology, or related field. •3–5 years of experience in a Project Coordinator or similar role. •Hands-on experience managing internal websites, ATS platforms, and managed services projects. •Strong proficiency in Power BI for report generation and data visualization. •Excellent communication, organizational, and stakeholder management skills. •Ability to work on multiple projects simultaneously and meet tight deadlines. •Proficiency in Microsoft Office Suite and project management tools like Jira, Trello, or Asana. Preferred Qualifications: •Experience in IT services, consulting, or managed service environments. •Familiarity with agile project management methodologies. •Certification in project management (e.g., PMP, PRINCE2, or CAPM) is an added advantage. Preferred candidate profile This position is open to Immediate Joiners based in Hyderabad only

. . . We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. The Senior Data Protection Engineer is primarily responsible for the overall health and maintenance of Backup Products in our managed services customers environments. Our Data Protection Engineers are valued members of the Managed Services Infrastructure Practice Storage and DPS team - responsible for Tier 3 incident management, service request management and change management infrastructure support for all Managed Services customers. Key Responsibilities Provide enterprise-level operational support to Managed Services customers for incident, problem and change management activities Plan and perform maintenance activities Assess customer environments for performance and design issues and propose resolutions Work across technical teams to troubleshoot complex infrastructure issues Create and maintain detailed documentation Serve as a subject matter expert and escalation point for Data Protection technologies Work with vendors to resolve Data Protection issues Communicate with customers and internal team with transparency Participate in on-call rotation Completion of training and certification as assigned to further skills and knowledge Skills & Qualifications Bachelor s degree or equivalent Information Systems or related field. Unique education, specialized experience, skills, knowledge, training, or certification may be substituted for education 10+ years of experience with an enterprise grade backup solution Comprehensive operational experience with Veritas NetBackup, CloudScale Veritas Netbackup and Dell Data Domain required Working knowledge of Dell Power Protect Cyber Recovery required Knowledge of Alta View and Veritas Data Insight for backup monitoring is preferred Experience with at least one other major backup vendor platform preferred i.e. Cohesity, CommVault, Rubrik 10+ years of experience with operational administration of IT systems 10+ years working with monitoring platforms; LogicMonitor a bonus 5+ years working with an enterprise ITSM system: Service Now is a bonus Familiarity with enterprise IT infrastructure concepts including network, virtualization, and storage Managed Services or consulting experience is required Cloud Platform knowledge is desired Strong background with customer service High level problem-solving and communication skills Strong oral and written communications skills Related Data Protection certifications are a bonus. Skill Expectations Recognized subject matter expert in professional discipline Depth of knowledge and experience enables contribution in a more complex/critical environment Provide measurable input into new products, processes, standards, and / or plans Coordinate cross-practice and contribute to cross-practice deliverables to defined standards Demonstrate deep expertise across at least one technology Communicating with external customers, which may include senior management Contribute to more complex workshops and understand how their area of expertise fits into our stitching message Work on complex issues Work to influence direct team members, broader internal team, and external customers, possibly including senior management, to agree and accept new concepts, practices, and approaches Why AHEAD: . . - 401(k) - Paid company holidays - Paid time off .

. Qualification CS Board Meeting Arranging and conducting Board Meetings, Committee Meetings & General Meetings (AGM& EGM) as specified in the Companies Act or as may be called by the board in a stipulatedtime period Pre Meeting arrangements will include, but not limited to Drafting of Notice, issuing ofnotices, preparation and issuing of Agenda, logistics and admin arrangement, coordinationwith directors and share holders, clarification on issues, holding the meeting, assisting thechairman for conducting the meeting, sitting fees and other expense reimbursement, etc. Post Meeting work, but not limited to: Preparation and circulation of draft minutes postapproval of the chairman, intimation to respective departments as may be necessary forimplementation of decisions taken etc. Intimation to SE Secretarial work Responsible for filing annual reports, amended Memorandum and Articles of Association,return of allotments, notices of appointments, removal and resignation of directors and thesecretary, notices of removal or resignation of the auditors, change of registered office andresolutions in accordance with the Companies Act with the Registrar of Companies Handle inspection and changes suggested by ROC, SEBI or RBI Formation of new companies LLP s Responsible for drafting, designing and publication of the company s annual report anddispatch thereof Regularly communicate with shareholders both individual and institutional- throughcirculars and notices, and ensure the payment of dividends and interest Creation and satisfaction of changes Filing of unpaid / unclaimed dividend data with ROC Conversion of Partnership firm into LLP Annual return of foreign liabilities & assets (as per FEMA) Initiating & executing company s restructuring schemes Applications to Government officials for necessary approvals in day to day affairs To Regularly Check the amendments under Companies Act, SEBI Act, RBI, FEMA etc, asapplicable to company and send brief to the team with the applicability to the CompanyStatutory Compliance To ensure quarterly, half yearly, yearly compliances with all the regulatory requirementsunder the Companies Act, 2013, SEBI, FEMA & RBI act, stock exchange compliances Filing and registering of various Forms, Documents and Returns as required under theCompanies Act with the Registrar of Companies Maintaining the Statutory Registers of the company as required under the Companies Act. Preparing and filing of the various returns and forms with Stock Exchange, Govt. authoritiesand other regulators To keep check on promotional shareholding and disclosures related to act Handle investor grievance Liasoning with depositories for compliance

. Qualification CS Board Meeting Arranging and conducting Board Meetings, Committee Meetings & General Meetings (AGM& EGM) as specified in the Companies Act or as may be called by the board in a stipulated time period Pre Meeting arrangements will include, but not limited to Drafting of Notice, issuing of notices, preparation and issuing of Agenda, logistics and admin arrangement, coordination with directors and shareholders, clarification on issues, holding the meeting, assisting the chairman for conducting the meeting, sitting fees and other expense reimbursement, etc. Post Meeting work, but not limited to: Preparation and circulation of draft minutes post approval of the chairman, intimation to respective departments as may be necessary for implementation of decisions taken etc. Intimation to SE Secretarial work Responsible for filing annual reports, amended Memorandum and Articles of Association, return of allotments, notices of appointments, removal and resignation of directors and the secretary, notices of removal or resignation of the auditors, change of registered office and resolutions in accordance with the Companies Act with the Registrar of Companies Handle inspection and changes suggested by ROC, SEBI or RBI Formation of new companies LLP s Responsible for drafting, designing and publication of the company s annual report and dispatch thereof Regularly communicate with shareholders both individual and institutional- through circulars and notices, and ensure the payment of dividends and interest Creation and satisfaction of changes Filing of unpaid / unclaimed dividend data with ROC Conversion of Partnership firm into LLP Annual return of foreign liabilities & assets (as per FEMA) Initiating & executing company s restructuring schemes Applications to Government officials for necessary approvals in day to day affairs To Regularly Check the amendments under Companies Act, SEBI Act, RBI, FEMA etc, as applicable to company and send brief to the team with the applicability to the Company Statutory Compliance To ensure quarterly, half yearly, yearly compliances with all the regulatory requirements under the Companies Act, 2013, SEBI, FEMA & RBI act, stock exchange compliances Filing and registering of various Forms, Documents and Returns as required under the Companies Act with the Registrar of Companies Maintaining the Statutory Registers of the company as required under the Companies Act. Preparing and filing of the various returns and forms with Stock Exchange, Govt. authorities and other regulators To keep check on promotional shareholding and disclosures related to act Handle investor grievance Liasoning with depositories for compliance

Would you enjoy working with cutting-edge web security systems Do you seek hands-on learning experiences on Web Security with a growing global team Join our highly skilled Security Professional Services team Our Team provides managed services and proactive and reactive support to our global customers. We utilize tools, process and knowledge to integrate and maintain Akamai security solutions for our clients. We collaborate to solve problems, innovate to provide creative solutions and continuously improve for our customers Make an impact on the future of Internet Security Part of the Professional Services team, responsibilities include delivering, integrating, maintaining, and optimizing security solutions. Collaboration with cross-functional teams ensures quality outcomes. As an Associate Security Architect, you will be responsible for: Managing integration tasks (configuration, debugging, documentation, testing, go-live) for Security Solutions Optimizing customer traffic, customizing Akamai solutions, resolving security issues efficiently Managing and documenting technical issues, responses and requests to ensure information is recorded and updated Collaborating with cross-functional project team to scope, set timelines, create technical solutions, and support the ongoing implementation Participating in ongoing training initiatives to up-skill yourself and to train others Do what you love To be successful in this role you will: Demonstrate 6 months to 2 experience in security technologies, processes, concepts, with bachelors degree in computer science/engineering Be well versed in internet fundamentals, DNS and routing, communication protocols such as HTTP or TCP Have experience as an Application Security Engineer or Network Security Engineer Have ability to engage, influence, and build trusted relationships with customers in difficult environments. Demonstrate the ability to work proactively, quickly, with a desire to learn and problem solving Have knowledge of OWASP, network security products, network/application firewalls, server and client-side application architecture Build your career at Akamai Our ability to shape digital life today relies on developing exceptional people like you. The kind that can turn impossible into possible. We re doing everything we can to make Akamai a great place to work. A place where you can learn, grow and have a meaningful impact. With our company moving so fast, it s important that you re able to build new skills, explore new roles, and try out different opportunities. There are so many different ways to build your career at Akamai, and we want to support you as much as possible. We have all kinds of development opportunities available, from programs such as GROW and Mentoring, to internal events like the APEX Expo and tools such as Linkedin Learning, all to help you expand your knowledge and experience here. Learn more Not sure if this job is the right match for you or want to learn more about the job before you applySchedule a 15-minute exploratory call with the Recruiter and they would be happy to share more details.

The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, youll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. Youll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project. The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries. 10034 As an experienced technology professional, you will be responsible for: Designing, implementing, and building complex, scalable, and secure GenAI and ML applications and models built on AWS tailored to customer needs Providing technical guidance and implementation support throughout project delivery, with a focus on using AWS AI/ML services Collaborating with customer stakeholders to gather requirements and propose effective model training, building, and deployment strategies Acting as a trusted advisor to customers on industry trends and emerging technologies Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn t followed a traditional path, or includes alternative experiences, don t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship Career Growth We re continuously raising our performance bar as we strive to become Earth s Best Employer. That s why you ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there s nothing we can t achieve in the cloud. Experience in cloud architecture and implementation Bachelors degree in Computer Science, Engineering, related field, or equivalent experience Proven track record in designing and developing end-to-end Machine Learning and Generative AI solutions, from conception to deployment Experience in applying best practices and evaluating alternative and complementary ML and foundational models suitable for given business contexts Foundational knowledge of data modeling principles, statistical analysis methodologies, and demonstrated ability to extract meaningful insights from complex, large-scale datasets AWS experience preferred, with proficiency in a wide range of AWS services (e.g., Bedrock, SageMaker, EC2, S3, Lambda, IAM, VPC, CloudFormation) AWS Professional level certifications (e.g., Machine Learning Speciality, Machine Learning Engineer Associate, Solutions Architect Professional) preferred Experience with automation and scripting (e.g., Terraform, Python) Knowledge of security and compliance standards (e.g., HIPAA, GDPR) Strong communication skills with the ability to explain technical concepts to both technical and non-technical audiences Experience in developing and optimizing foundation models (LLMs), including fine-tuning, continuous training, small language model development, and implementation of Agentic AI systems Experience in developing and deploying end-to-end machine learning and deep learning solutions

OPENTEXT - THE INFORMATION COMPANY OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do powering innovation, transforming work, and empowering digital knowledge workers. Were hiring talent that AI cant replace to help us shape the future of information management. Join us. Your Impact Reporting to Sr. Manager of Technical Success Services, the primary responsibility of this position is to oversee, develop, and grow the OpenText xECM practice from India COE. At present, 100% of global technical delivery is supported by this team based out of India. This includes aligning with the vision and mission of Technical Success Services, managing and building the practice for scale, prioritizing & managing escalated and large accounts, interfacing with customers, and ensuring governance & compliance with the OpenText Technical Success Services organization. What the role offers Strong background and pedigree in delivering Managed Services (preferably on the Cloud). Customer-first & Services mindset & Experience. Good grasp of Technology Operations and managing stakeholder relationships. Experience in driving automation and process improvement initiatives. Can independently create and present a vision and roadmap for their org, push the team to achieve more, and also represent challenges (with solutions) effectively. Prior knowledge of xECM or any other industry CCM (Customer Communications Management) products or any of the OpenText products would be an added advantage. What you need to succeed Relevant managerial experience in Enterprise Production support or managed services environment preferably Cloud with an overall experience of 12+ years. Out of which minimum of 3+ years experience in direct team management as a manager. Leverage the services mindset and culture to build relationships with our top customers. The face of the TSS Team for our xECM customers. Manage relationships with Internal stakeholders (Success Mgmt, Cloud Ops, Engineering & Product Management, Service Management, Professional Services, etc.) Strong analytical skills combined with the ability to work in a fast-paced environment with geographically distributed teams. Experience in Cloud Operations and ITIL is preferred. Required to perform duty manager role in a 24x7 on-call model and flexible to work in EMEA/Americas time zones. Provide a strategic vision & direction to the TSS xECM practice. Strong team building and talent management skills are required. Excellent interpersonal and communication skills, written and verbal. Articulate problems in an executive-friendly manner. Solution mindset to offer potential solutions to each problem. OpenTexts efforts to build an inclusive work environment go beyond simply complying with applicable laws. . Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenTexts vibrant workplace.

Learn more about our culture and how we make our employees happier through The Sprinklr Way. Job Description Sprinklr Platform Architect (TPA) serves as technical lead driving the design, deployment, and optimization of scalable Contact Center as a Service (CCaaS) solutions. TPA is engaged early in the project, working closely with the Engagement managers, solution consultants, implementation team and product team. From pre-sales scoping to solution delivery, TPA ensures that the solution architecture meets the customers goals and provides support and inputs for creating scope of work. Core responsibilities: 1. Solution design and implementation: Support the sales process by reviewing solution design. Evaluate implementation strategies and customize estimates for TPA-assigned accounts. Provide consultation to stake holders with appropriate design & solution approaches, managing technical implementation decisions, defining solutions, and identifying critical risks throughout the engagement lifecycle. Working with the solution consultants, and engagement managers to ensure solution designs meet customer needs. TPA initiates and owns the design and associated artifacts like LLD , Security compliance documentation etc to build an adequate operational foundation. 2. Enterprise architecture: Analyze business and technical requirements to create a comprehensive architecture, including low-level designs (LLDs) and an architectural blueprint for digital transformation. This framework will be essential and should be easy for consumption by the implementation team. Work closely with all stake holdersto map out solution builds. Align technical architecture with business goals and act as a trusted advisor to customers. 3. Implementation of Best Practices and Templates: Implementing best practices and configuration: Guarantee instance health by verifying configuration and workflow. Sprinklr best practices and improvement guidelines for different configurations. UAT and Sandbox protocol compliance: Maintain system health by enforcing UAT and sandbox protocols to ensure compliance with best practices throughout the configuration lifecycle. 4. Delivery Operating Model Governance: Go-Live supervision and support: Create a governance process that ensures successful implementation. End User Acceptance and continuous support while maintaining alignment with customer goals. Project delivery and handover: Work with strategy consultants to support project delivery for delivery and customer success teams. Engage during the design process to provide oversight and answer operational questions. 5. Thought leadership and customer advocacy: Thought leadership and sharing best practices: Provide thought leadership by sharing best practices, industry use cases, and learning from previous projects to improve customer experience. Account-Level Awareness & Strategic Initiatives: Remain informed of prominent Managed Services (MS) initiatives on assigned accounts to ensure alignment and continuity across customer engagements. Required Qualifications: Education: Bachelors degree in Computer Science information technology or related fields (will be specially considered) Experience: 8+ years in cloud solution architecture. Contact Center Solutions or digital transformation Technical Skills: Expertise in CCaaS platforms (Sprinklr, Avaya, Genesys), cloud architecture (AWS, Azure), and DevOps principles. Soft Skills: Strong Communication Advisory skills and project supervision. Certifications: AWS, Azure, or related cloud solution certification required. Why Youll Love Sprinklr: Were committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world. For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides. We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world s most loved enterprise software company, ever. We believe in our product: Sprinklr was built from the ground up to enable a brand s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the worlds largest brands as our clients, and our employees have the opportunity to work closely alongside them. We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks and virtual fitness. We have continuous learning opportunities available with LinkedIn Learning and more. EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we re more innovative, creative, and successful. Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr s EEO Policy and EEO is the Law.

Role & responsibilities: Technical Expertise - Prepare the necessary configuration and validation for new customer installations and changes over live sites also troubleshooting technical issues being a part of 3rd line global support. Knowledge of Cisco hardware, Nexus, Catalyst and WLAN. Has direct responsibility for completion of technical support deliverables defined in the project plan. These deliverables include Cisco routing, switching and WLAN configuration and validations in accordance with customer requirements. Knowledge of network routing: BGP, EIGRP, OSPF (VXLAN a plus) Undertaking data network fault investigations in local and wide area environments, using information from multiple sources Has direct responsibility for completion of technical support deliverables defined in the project plan. These deliverables include Cisco routing, switching and WLAN configuration and validations in accordance with customer requirements. Leads and supports Networking and Facility Projects Ability to handle multiple projects simultaneously. Configuration of routing and switching equipment. Remote support of on-site engineers and end users/customers during installation. Speaking with customers via email and phone for initial requirement capture. Performance is measured from complete and on-time delivery, according to SLA. Perform end-to-end commissioning in co-operation with customer representatives to prove correct functionality. Network Designing, Site Activation, Resolution of different severity level tickets, deactivation of the devices and circuits. Preferred candidate profile: CCNA Global certificate or training Hands on experience in firewall Knowledge of BGP, MPLS, SDWAN (Viptela, Silverpeak), Wireless (Cradlepoint), Fortigate devices, Nokia devices. ISP Site installation, TTU (test and turn up) and Network troubleshooting. CCNP/CCNA (or similar level of knowledge in networking) Knowledge on SDWAN Products. Understanding and Experience on LAN/WAN/WLAN/BGP/MPLS/OSPF/EIGRP/VPN Good troubleshooting Skills

As a Strategic Account Manager at our leading IT Infrastructure Solutions & Services Company, you will play a crucial role in nurturing and expanding relationships with key enterprise clients in Bangalore, Mumbai, and Delhi. With 8+ years of experience in account management and sales within the technology sector, particularly in system integration and telecom, you will drive significant revenue growth and ensure high levels of customer satisfaction. Your responsibilities will include serving as the primary point of contact and trusted advisor for a portfolio of large or complex accounts, achieving and exceeding revenue and profitability targets, managing a robust sales pipeline, promoting a comprehensive range of solutions, and ensuring exceptional customer satisfaction. You will also be responsible for preparing insightful performance reports, engaging with key stakeholders, staying informed about industry trends, and providing proactive solutions to client-specific challenges. To excel in this role, you must have a proven track record of managing large or complex accounts, a strong understanding of system integration and telecom technologies, familiarity with enterprise solutions such as Unified Communications and Managed Services, proficiency in CRM tools like Salesforce, and competency in the Microsoft Office Suite. Additionally, having in-depth knowledge of Unified Communications solutions, exceptional negotiation and persuasion skills, a strong analytical mindset, and relevant industry or sales certifications would be advantageous. Ideally, you should hold a Bachelor's degree in business administration, Marketing, or a related field. This is an exciting opportunity to be part of a team dedicated to shaping India's IT future and driving the growth of the nation's IT infrastructure. Join us in defining the path of the industry and contributing to our continued success.,

The ideal candidate for this role should possess at least 8 years of experience in account management, sales, or a related field with a proven track record of successfully managing large or complex accounts. You should have a strong understanding of system integration, telecom technologies, and solutions, as well as familiarity with enterprise solutions such as Unified Communications, Networking, and Managed Services. Proficiency in CRM tools like Salesforce and Microsoft Office Suite is essential for this position. In addition to the must-have skills, it would be advantageous to have experience in Unified Communications, negotiation, and persuasion skills to influence stakeholders, and an analytical mindset with problem-solving capabilities. A Bachelor's degree in Business Administration, Marketing, or a related field is required for this role. The location for this position is Bangalore, and the expected notice period is 30 days. The salary range for this position is between 15 to 17 LPA. Key performance indicators for this role include achieving revenue and profitability targets, sales pipeline achievement, ensuring customer satisfaction, identifying upselling and cross-selling opportunities, preparing account performance reports, and creating sales forecasts. Overall, the successful candidate will be expected to leverage their expertise in unified communications, enterprise solutions, negotiation, managed services, CRM tools, Microsoft Office Suite, persuasion, strategic account management, telecom technologies, system integration, analytical mindset, problem-solving, networking, and Salesforce to excel in this role.,

As a Senior Associate Cloud Services Architect at NTT DATA, you will have the opportunity to play a crucial role in our clients" digital transformation journeys. Your responsibilities will include developing data models to fulfill client requirements, integrating technology and service design in the cloud domain. Collaboration with clients, sales, and delivery teams will be essential as you design Managed Services solutions that bring value through innovation, security, and competitiveness. In this role, you will engage in various tasks such as conducting sales presentations, product demonstrations, and maintaining cutting-edge company products. Your focus will be on supporting service design deliverables, ensuring robust and scalable solutions by interfacing with internal teams and partners. You will be involved in the complete solution development process, mapping client requirements, and coordinating end-to-end solutions that align with technological and service standards. Additionally, you will implement consulting approaches to consolidate client needs, prepare transition documents, and define both the current and desired future state of solutions. Continued engagement with client projects post-implementation will be part of your responsibilities, offering support, participating in renewals, and validating new design features. Collaboration with sales teams to discuss commercial models with clients, suggesting improvements to existing service offers, and testing new design features will also be essential. To excel in this role, you should possess a good understanding of cloud technologies, networking, security, and system administration. Basic skills in Azure, GCP, and/or AWS infrastructure architect and pre-sales are required, along with knowledge of virtualization, hybrid computing environments, storage technology, and cloud-native technologies. Understanding Managed Services service and delivery models, costing models, and strong communication and presentation abilities are key to success in this position. Moreover, staying updated on emerging trends in cloud technology and managed services, along with a bachelor's degree in information technology/systems or a related field, will further enhance your capabilities to thrive as a Senior Associate Cloud Services Architect at NTT DATA. NTT DATA offers a workplace that values diversity and inclusion, providing a place where you can grow, belong, and thrive. The company encourages you to believe in yourself, seize new opportunities, and expand your skills and expertise in preparation for future advancements. Join our global team and make a difference with us.,

As a Senior Managed Services Client Delivery Specialist at NTT DATA, you will be entrusted with the advanced responsibility of overseeing the end-to-end delivery of managed services contracts to clients. Your role will be crucial in maintaining client satisfaction through the successful delivery of services according to agreed service definitions and Service Level Agreements (SLAs). You will act as the primary point of contact for client inquiries, escalations, and feedback, ensuring that client expectations are not only met but exceeded. In this position, your day-to-day activities will involve proactive client communication, project management, technical oversight, and problem-solving. You will collaborate closely with cross-functional teams to address client issues promptly, monitor client satisfaction through feedback mechanisms, and take proactive measures to continuously improve service quality. Additionally, you will be responsible for developing account plans and strategies to enhance client engagement and retention, as well as identifying opportunities for upselling or cross-selling additional services. Your role will also entail managing the implementation of new services, upgrades, and projects for clients, ensuring that project timelines, resources, and deliverables align with contractual agreements and compliance requirements. You will work closely with technical teams to maintain stable, secure, and up-to-date client environments while staying informed about industry trends and emerging technologies to provide informed recommendations to clients. To excel in this role, you should have a passion for service delivery, strong analytical skills, and the ability to manage a coordinated delivery of services. You should possess advanced knowledge of managed services, project management, ITIL or other IT service management frameworks, and have excellent communication, negotiation, and problem-solving skills. Your ability to work collaboratively with cross-functional teams, manage client relationships effectively, and adapt to changing circumstances will be essential for success. To qualify for this position, you should hold a Bachelor's degree or equivalent qualification in Information Technology or Business, along with relevant certifications such as ITIL and project management. Additionally, you should have advanced demonstrated experience in managed services, service delivery, client management, and project management, along with a proven track record of meeting SLAs and quality standards. If you are looking to make an impact in a dynamic and innovative environment, where diversity and inclusion are embraced, and where your skills and expertise will be valued, then consider joining NTT DATA a trusted global innovator of business and technology services committed to helping clients succeed in the digital future.,

You are a highly skilled and experienced professional tasked with leading and supporting data warehousing and data center architecture initiatives. Your expertise in Data Warehousing, Data Lakes, Data Integration, and Data Governance, along with hands-on experience in ETL tools and cloud platforms such as AWS, Azure, GCP, and Snowflake, will be crucial for this role. You are expected to have a strong presales experience, technical leadership capabilities, and the ability to manage complex enterprise deals across various geographies. Your main responsibilities will include architecting and designing scalable Data Warehousing and Data Lake solutions, leading presales engagements, creating and presenting proposals and solution designs to clients, collaborating with cross-functional teams, estimating efforts and resources for customer requirements, driving Managed Services opportunities and enterprise deal closures, engaging with clients globally, ensuring alignment of solutions with business goals and technical requirements, and maintaining high standards of documentation and presentation for client-facing materials. To excel in this role, you must possess a Bachelors or Masters degree in Computer Science, Information Technology, or a related field. Certifications in AWS, Azure, GCP, or Snowflake are advantageous. You should have experience working in consulting or system integrator environments, a strong understanding of Data Warehousing, Data Lakes, Data Integration, and Data Governance, hands-on experience with ETL tools, exposure to cloud environments, a minimum of 2 years of presales experience, experience in enterprise-level deals and Managed Services, the ability to handle multi-geo engagements, excellent presentation and communication skills, and a solid grasp of effort estimation techniques for customer requirements.,

Bachelors degree or equivalent Commercial loans product knowledge Understanding of syndicated loans lifecycle Familiarity with loan documentation (LMA/ LSTA, credit agreements, funding memos etc) 2-6 years relevant financial experience Ability to work in a fast paced environment Strong communication skills Advanced Excel skills Attention to detail How We Work: Delta Capita is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, colour, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any reasonable adjustments through your interview process, please use the designated space within the application questionnaire. This is a permanent, full-time position located in Bangalore. As the selection and interview process is ongoing, please submit your application in English as soon as possible, if your profile is selected, a member of our team will contact you within 4 weeks. Expectations regarding hybrid working: As we are a Service Provider and Consulting firm servicing clients, our policy for physically working from the office (which may be the clients offices or our own offices depending on the client) aligns to what our clients policies and expectations are and these vary. Who We Are: Delta Capita Group is a global managed services, consulting, and solutions provider with a unique combination of experience in Financial Services and technology innovation capability. Our mission is to reinvent the financial services value chain providing technology based mutualised services for financial institutions for non-differentiating services. Our 3 offerings are: Managed Services Consulting & Solutions Technology To know more about Delta Capita and our culture click here: Working at DC - Delta Capita . Delta Capita India is a Great Place To Work Certified Organization. Please refer to DC GPTW

The primary duties and responsibilities of the "Full Stack Software Engineer" include, but are not limited to: -Designing, coding, and debugging software. -Improving the performance of existing software. -Maintaining and upgrading existing software. -Recommending new technologies that can help increase productivity. -Investigating software-related complaints and making necessary adjustments to ensure optimal software performance. Required Skills: -6+ years of experience -Proven expertise and hands-on experience using front-end frameworks such as React, JavaScript / Typescript, and backend development with JavaScript / Typescript using NodeJs -Using cross-platform frameworks such as React-Native would-be a plus. -Strong analytical skills -Good communication skills -Excellent organizational skills -Proven experience applying DevOps principles and developing CI/CD using automation tools such as TerraForm -Proven experience in software development methodologies. -Proven experience building complex web systems. -Ability to multi-task. -Experience with AWS / Azure (not only Virtual Machines usage, but other managed services) specifically AWS Rekognition and AWS Audio Transcriber

Software Engineering Lead Are you passionate about delivering high-quality software that makes a difference for our customers? Do you enjoy working collaboratively with a team, inspiring others, and bringing a positive, solutions-oriented attitude to your work? About the Business LexisNexis Risk Solutions is dedicated to supporting organizations in the assessment of risk. In our Healthcare division, we are committed to advancing health outcomes and improving operations across the healthcare industry. Our solutions are built on robust data, innovative technology, applied analytics, and extensive healthcare expertise. We prioritize privacy, security, and ethical use of data in everything we do. To discover more about LexisNexis Risk, please visit https: / / risk.lexisnexis.com / healthcare . About the Team Our teams are organized into Squads, each with a mix of skills and expertise: Squad Lead, Business Analyst, Development Lead, Developers, and Testers. This structure fosters collaboration, connectivity, and efficient delivery of projects as each group works together on dedicated goals. About the Role As a Software Engineering Lead, you will serve as a subject matter expert and a key resource for a team of talented software engineers. You will guide technical direction, contribute to complex system and application development, and help shape project plans and methodologies. This leadership position includes people-management responsibilities. We value diverse perspectives and recognize that leadership comes in many forms. If you have a willingness to mentor, guide, and empower others, we encourage you to apply. Responsibilities Act as a primary point of contact for software development questions and challenges within your area of responsibility, collaborating with technical and non-technical team members to clarify requirements and resolve issues. Author and review detailed specifications for system components and contribute to the resolution of complex software issues. Work closely with your team and other stakeholders to understand business needs and translate them into effective software designs. Champion best practices in software development, quality assurance, and coding standards across multiple methodologies (e.g., Agile, Waterfall), fostering an environment where learning and improvement are prioritized. Mentor and support the development of early-career software engineers, sharing your knowledge and experience to help others grow. Carry out people-management responsibilities, including supporting inclusive hiring and training, providing constructive feedback, and ensuring a positive, respectful work environment for all team members. Ensure everyone on the team has access to the resources, training, and support they need to excel in their roles. Provide ongoing feedback and coaching to help individuals achieve their goals. Stay up to date with new technologies and industry trends. Encourage and value new ideas that drive innovation and continuous improvement. Requirements Experience working with various resource models, such as managed services and/or staff augmentation, with an understanding of industry best practices in software development and team collaboration. Advanced knowledge of software development methodologies (such as Agile and Waterfall), and an ability to partner with diverse teams to solve complex challenges using test-driven development and strong research skills. Proficiency in development languages such as HPCC, ECL, Airflow (Batch Jobs), PySpark, and Python; openness to learning new languages and tools as needed. Experience designing and working with complex data models, familiarity with multiple types of data storage, and the ability to translate business objectives into actionable project plans. Strong organizational, project planning, and time management skills, with the ability to lead and prioritize projects across multiple teams and functional groups. Demonstrated experience in collaborative problem-solving, including leading teams to research and resolve challenges, and presenting findings and solutions effectively. Excellent communication skills both verbal and written and the ability to engage with a wide range of audiences, including team members, management, and customers. We value clear, concise, and inclusive communication at all levels. Accessibility and Inclusion We are committed to creating an inclusive workplace where everyone feels valued and supported. If you require accommodations or have accessibility needs at any stage of the application process or during employment, please let us know. We encourage applications from people of all identities, backgrounds, and lived experiences including, but not limited to, Indigenous peoples, visible minorities, persons with disabilities, LGBTQ2+ individuals, and veterans. Learn more about the LexisNexis Risk team and our culture here We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights .

Job Description: About AML RightSource We are AML RightSource, the leading technology-enabled managed services firm focused on fighting financial crime for our clients and the world. Headquartered in Cleveland, Ohio, and operating across the globe, we are a trusted partner to our financial institution, FinTech, money service business, and corporate clients. Using a blend of highly trained anti-financial crime professionals, cutting-edge technology tools, and industry-leading consultants, we help clients with their AML/BSA, transaction monitoring, client onboarding (KYC), enhanced due diligence (EDD), and risk management needs. We support clients in meeting day-to-day compliance tasks, urgent projects, and strategic changes. Globally, our staff of more than 4,000 highly trained analysts and subject matter experts is the industrys largest group of full-time compliance professionals. Together with our clients, we are Reimagining Compliance. Core Competencies & Expertise AML & KYC Compliance - Conducting CDD and EDD on customers, including high-risk entities, politically exposed persons (PEPs), and businesses operating in crypto-related activities. Crypto Transaction Monitoring - Investigating on-chain and off-chain transactions to identify potential risks related to mixers, tumblers, darknet markets, and high-risk jurisdictions. Blockchain Analytics Tools - Hands-on experience using: Chainalysis - Wallet clustering, transaction tracing, exposure risk scoring. TRM Labs - Address screening, smart contract analytics, fraud detection. Gemini - Exchange compliance monitoring, blockchain forensic investigations. Sanctions & Adverse Media Screening - Screening wallets, counterparties, and entities against OFAC, UN, EU, and FATF watchlists. Regulatory Compliance - Strong understanding of FinCEN, FATF, SEC, FCA, and MAS crypto compliance frameworks. SAR/STR Filing - Drafting and submitting Suspicious Activity Reports (SARs) for regulatory reporting. Risk Assessment & Escalation - Providing insights on crypto-specific typologies, including DeFi exploits, NFT wash trading, and stablecoin risks. Cross-functional Collaboration - Working with internal fraud teams, law enforcement, and regulators to investigate and mitigate crypto financial crimes. Key Responsibilities Customer Due Diligence (CDD) & Enhanced Due Diligence (EDD) - Crypto-Specific Conduct CDD/EDD for crypto customers, including individuals, exchanges, OTC desks, and institutional clients. Assess the source of wealth and source of funds (SOW/SOF) for crypto-related transactions. Verify wallet addresses, transaction histories, and counterparties for potential illicit activity. Utilize Chainalysis Reactor/TRM Labs to investigate high-risk wallet interactions. Crypto Transaction Monitoring & Risk Detection Monitor real-time crypto transactions for suspicious patterns using Gemini, Chainalysis KYT, and TRM Labs. Detect and analyze trends in illicit activities, such as mixing services, cross-chain swaps, and sanction evasion techniques. Investigations & Reporting Conduct blockchain forensics on crypto currency to track fund flows. File Suspicious Activity Reports (SARs) / Suspicious Transaction Reports (STRs) for money laundering, fraud, and terrorist financing cases. Sanctions & Adverse Media Screening Screen crypto wallet addresses and counterparties against OFAC SDN, EU, UN, and other sanctions lists. Conduct adverse media research on high-risk crypto businesses. Regulatory Compliance & Risk Management Ensure compliance with FATF Travel Rule, FinCEN requirements, and global AML/CFT regulations. Stay updated on crypto-related enforcement actions and emerging risks. Preferred Certifications Crypto-Specific Certifications: Certified Cryptocurrency Investigator (CCI) Chainalysis Cryptocurrency Fundamentals Certification (CCFC) TRM Academy Certifications AML & Compliance Certifications: Certified Anti-Money Laundering Specialist (CAMS) ICA Advanced Certificate in AML & Crypto Compliance Certified Financial Crime Specialist (CFCS)

Experience building, architecting, designing, and implementing highly distributed cloud platforms GCP Administration (GCP IAAS) - Ensure high availability of the infrastructure, administration and overall support. Strong experience using GCP specific services like Compute Engine, App Engine, GKE, Stack Driver, Istio Service Mesh, Anthos, managed services etc. Google Cloud infrastructure provisioning including VPC, Subnet, Gateway, Security groups, GCP Cloud Run, Google Cloud SQL, AlloyDB, Kubernetes Cluster etc. Expertise with automating Infrastructure as a code using Terraform, Packer, Ansible, Shell Scripting Build and manage Backstage (IDP), Apache DevLake and Grafana Dashboards in K8s Build, enhance, and maintain continuous integration/continuous delivery systems. Knowledge of CI & CD and tools sets like GitHub, Nexus, Artifactory, Jenkins/Tekton/Travis/Git Actions CI, SonarQube and build tools like Maven /Gradle /NPM is a must Knowledge with Cloud platform including Azure and AWS will be added advantage Expertise with patch management, APM tools like Dynatrace/AppDynamics, Prometheus, Elastic Search (ELK), Grafana, Splunk for monitoring and alerting. Ability to identify and automate recurring tasks for better productivity. Ability to understand, implement industry standard security solutions. Experience in implementing Auto scaling, DR, Canary, Alpha/Beta, HA, Multi-region with best practices will be our minimum expectation. BE Compute Science Graduate Technical Architect cloud platform, Design critical use-cases and review, Finops to optimize cloud costing, handling security aspects & help the Software Engineers and Senior Software Engineers in their coding across Polyrepo/Monorepo, Microservices & Micro-frontend Architecture, Backstage, DevLake, Grafana and K8s cluster management in CaaS Interact with highly skilled Architects community to share and learn new technologies, scale, performance etc., and troubleshoot the platform constraints in a logical manner applying critical thinking skills Leverage to open-source technologies using public clouds; build and mentor engineers; present ideas to larger organizations groups including innovation; foster culture independently to run team

AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. Amazon has built a global reputation for being the most customer-centric company, a company that customers from all over the world recognize, value, and trust for both our products and services. Amazon has a fast-paced environment where we Work Hard, Have Fun and Make History. As an increasing number of enterprises move their critical systems to the cloud, Amazon Web Services (India) is in need of highly efficient technical consulting talent to help our largest and strategically important customers navigate the operational challenges and complexities of AWS Cloud. We are looking for Technical Consultants to support our customers creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Data Analytics, Application services, Networking, Server-less and more. This is not a sales role, but rather an opportunity to be the principal technical advisor for organizations ranging from start-ups to large enterprises. As a Sr. Technical Account Managers (TAM) in AWS Enterprise Support, you will play a crucial role in fostering our customers innovate and transformative endeavors across various technologies, including GenAI, AI/ML, Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security and more. This is not a sales role, instead, it offers you the opportunity to serve as the primary technical advisor and voice of the customer for Global Financial Services Organizations. Within the Enterprise Support team, Sr. TAMs contribute to ensuring the success of key enterprise customers in developing applications and services on the AWS platform. Serving as a Strategic or Industry expert (Financial Services), Sr. TAMs offer guidance on the entire journey of AWS services and the customers architecture. This support extends to addressing strategy-related queries, aiding in project and launch planning, and resolving operational challenges. Sr. TAMs actively engage at the C-level, providing recommendations and proactive advice throughout the entire cloud adoption life cycle. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer s environment, and drive discussions with senior leadership regarding incidents, trade-offs, support and risk management. A day in the life You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. This position will require the ability to travel 10% or more as needed. The TAM is the centerpiece of value to our Enterprise Support customers. If you wish to be at the forefront of innovation, come join us! Every day will bring new and exciting challenges on the job while you: Act as a single point of contact to key Enterprise Support customers Make recommendations on how new AWS offerings fit in the company strategy and architecture Complete analysis and present periodic reviews of operational performance to customer Provide detailed reviews of service disruptions, metrics, detailed pre-launch planning Champion and advocate for customer requirements within AWS (e.g. feature request) Has access and knows how to use all key customer resolution tools across all service groups to facilitate rapid resolution of customer concerns Work directly with Amazon Web Service Service Team and Support Engineering team to ensure that customer issues are resolved as expediently as possible About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn t followed a traditional path, or includes alternative experiences, don t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We re continuously raising our performance bar as we strive to become Earth s Best Employer. That s why you ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there s nothing we can t achieve. Bachelors degree with 10+ years of design / implementation / operations / consulting with distributed applications experience Hands-on to infrastructure, troubleshooting, systems administration, networking, DevOps or applications development experience Experience in external enterprise customer-facing role as a technical lead, with strong oral and written communication skills, presenting to both large and small audiences Knowledge of of cloud based architecture, cloud services and experience in customer facing roles Experience in internal enterprise or external customer-facing environment as a technical lead Experience with AWS services or other cloud offerings Be mobile and travel to client locations as needed

Join our Team With the introduction of 5G and cloud, the role of IT Managed Services has evolved to become an enabler of new revenue opportunities, in addition to delivering efficient cloud and IT operations for service providers on their 5G journey. Join us to understand how different technologies come together to build a best-in-class solution which has made Ericsson lead the 5G evolution. We will also explain how you can be part of this outstanding culture and advance your career while creating a global impact. We believe in trust - we trust each other to do the right things! Therefore, we believe in taking decisions as close to the product and technical expertise as possible. We believe in creativity - trying new things and learning from our mistakes. We believe in sharing our insights and helping one another to build an even better user plane. We truly believe in happiness, we enjoy and feel passionate about what we do and value each other s technical competence deeply. What you will do Back-End Development: Develop server-side logic using Java and SpringBoot, ensuring high performance and reliability. Implement microservices architecture and containerization using Kubernetes and Helm. Utilize Azure and AWS services to enhance the functionality and scalability of applications. Work with SQL and NoSQL databases for data storage and retrieval. Cloud Architecture: Leverage Azure and cloud architecture principles to deploy, manage, and optimize cloud resources, services, and applications. You will bring Java: Proficiency in Java for both front-end and back-end development SpringBoot: Strong knowledge and experience in SpringBoot for back-end development. Kubernetes: Expertise in Kubernetes for container orchestration. Containers: Experience with containerization technologies. Microservices: Proficiency in microservices architecture. Helm: Knowledge of Helm for managing Kubernetes applications. Azure/AWS Services: Familiarity with cloud services offered by Azure and AWS. SQL/NoSQL DBs: Working knowledge of both SQL and NoSQL databases. Requirements: Bachelors degree in Computer Science, Information Technology, or related field (or equivalent experience). Proven experience in Backend development with proficiency in a wide range of technical skills. Strong knowledge of Azure services and cloud architecture. Proficiency Java, and SpringBoot. Experience with Docker containers, Kubernetes, Helm, and microservices. Knowledge of Azure/AWS services and working with SQL/NoSQL databases. Location - Bangalore / Noida / Gurgaon / Chennai / Kolkata / Pune Experience - 4 - 10 years What happens once you apply? We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop. Encouraging a diverse and inclusive organization is core to our values at Ericsson, thats why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: India (IN) || Noida Primary Recruiter: Vaibhav Raghuvanshi

Software Engineering Lead Are you passionate about delivering high-quality software that makes a difference for our customers? Do you enjoy working collaboratively with a team, inspiring others, and bringing a positive, solutions-oriented attitude to your work? About the Business LexisNexis Risk Solutions is dedicated to supporting organizations in the assessment of risk. In our Healthcare division, we are committed to advancing health outcomes and improving operations across the healthcare industry. Our solutions are built on robust data, innovative technology, applied analytics, and extensive healthcare expertise. We prioritize privacy, security, and ethical use of data in everything we do. To discover more about LexisNexis Risk, please visit https / / risk.lexisnexis.com / healthcare . About the Team Our teams are organized into Squads, each with a mix of skills and expertise Squad Lead, Business Analyst, Development Lead, Developers, and Testers. This structure fosters collaboration, connectivity, and efficient delivery of projects as each group works together on dedicated goals. About the Role As a Software Engineering Lead, you will serve as a subject matter expert and a key resource for a team of talented software engineers. You will guide technical direction, contribute to complex system and application development, and help shape project plans and methodologies. This leadership position includes people-management responsibilities. We value diverse perspectives and recognize that leadership comes in many forms. If you have a willingness to mentor, guide, and empower others, we encourage you to apply. Responsibilities Act as a primary point of contact for software development questions and challenges within your area of responsibility, collaborating with technical and non-technical team members to clarify requirements and resolve issues. Author and review detailed specifications for system components and contribute to the resolution of complex software issues. Work closely with your team and other stakeholders to understand business needs and translate them into effective software designs. Champion best practices in software development, quality assurance, and coding standards across multiple methodologies (e.g., Agile, Waterfall), fostering an environment where learning and improvement are prioritized. Mentor and support the development of early-career software engineers, sharing your knowledge and experience to help others grow. Carry out people-management responsibilities, including supporting inclusive hiring and training, providing constructive feedback, and ensuring a positive, respectful work environment for all team members. Ensure everyone on the team has access to the resources, training, and support they need to excel in their roles. Provide ongoing feedback and coaching to help individuals achieve their goals. Stay up to date with new technologies and industry trends. Encourage and value new ideas that drive innovation and continuous improvement. Requirements Experience working with various resource models, such as managed services and/or staff augmentation, with an understanding of industry best practices in software development and team collaboration. Advanced knowledge of software development methodologies (such as Agile and Waterfall), and an ability to partner with diverse teams to solve complex challenges using test-driven development and strong research skills. Proficiency in development languages such as HPCC, ECL, Airflow (Batch Jobs), PySpark, and Python; openness to learning new languages and tools as needed. Experience designing and working with complex data models, familiarity with multiple types of data storage, and the ability to translate business objectives into actionable project plans. Strong organizational, project planning, and time management skills, with the ability to lead and prioritize projects across multiple teams and functional groups. Demonstrated experience in collaborative problem-solving, including leading teams to research and resolve challenges, and presenting findings and solutions effectively. Excellent communication skills both verbal and written and the ability to engage with a wide range of audiences, including team members, management, and customers. We value clear, concise, and inclusive communication at all levels. Accessibility and Inclusion We are committed to creating an inclusive workplace where everyone feels valued and supported. If you require accommodations or have accessibility needs at any stage of the application process or during employment, please let us know. We encourage applications from people of all identities, backgrounds, and lived experiences including, but not limited to, Indigenous peoples, visible minorities, persons with disabilities, LGBTQ2+ individuals, and veterans. Learn more about the LexisNexis Risk team and our culture here We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers EEO Know Your Rights .