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5.0 - 9.0 years

0 Lacs

noida, uttar pradesh

On-site

As a Sales Manager - Data Centre at our reputed client in Noida (Sector 8), you will play a crucial role in driving business growth through your expertise in data center solutions. To excel in this role, you should hold a Bachelor's degree in business, IT, or related field (MBA is a plus) and possess 5-8 years of experience in data center, colocation, or IT infrastructure sales. Your strong knowledge of data center operations, cloud services, and managed services will enable you to successfully meet and exceed sales quotas. Your responsibilities will include identifying and developing new business opportunities for data center solutions such as colocation, managed services, and cloud hosting. By generating and qualifying leads, collaborating with internal teams, and delivering technical sales presentations, you will create customized solutions that cater to the needs of clients. Building and maintaining strong client relationships, negotiating contracts, and providing exceptional post-sales support will be key aspects of your client relationship management duties. Staying updated on market trends, emerging technologies, and competitor activities will be essential for conducting market and competitor analysis. By identifying industry-specific opportunities and offering tailored solutions, you will contribute towards service improvement by providing feedback to the product and marketing teams. In order to achieve and exceed quarterly and annual sales targets, you will be required to prepare accurate sales forecasts, reports, and pipeline updates. Utilizing CRM tools like Salesforce and HubSpot to track sales activities and manage client interactions will be crucial for your success in this role. If you have a proactive approach, excellent communication skills, and the ability to join immediately, we encourage you to apply for this full-time position by sending your resume to 7822813962. Thank you for considering this opportunity. Ashwini Kamble Biitcode,

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7.0 - 12.0 years

20 - 25 Lacs

Pune

Hybrid

Candidate must have experience working on Microsoft Azure cloud , Managed Services with Presales. Excellent English communications skills. Excellent presentation skills. EXPERIENCE REQUIREMENTS Minimum Experience 7+ years total IT industry experience 4+ years in managed services pre-sales or solution architecture Demonstrated experience in: Solution design Proposal development Technical content creation Presales support Preferred Experience Industry vertical expertise (Government, Banking, Oil and Gas) Experience with digital transformation initiatives Background in Managed Service delivery and operations International or multi-cultural business experience Working Conditions Based in India, with a maximum 25% travel to Qatar Aligned with Qatar working days and hours (Sunday-Thursday) Remote collaboration with Qatar team Virtual meetings and presentations Flexible hours to support Qatar time zone

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5.0 - 10.0 years

14 - 18 Lacs

Gurugram

Work from Office

Business Practice Overview : RSM s Fund Services+ within our Financial Consulting practice is a dedicated team of experienced professionals who specialize in providing managed services to Private Equity Groups (PEGs) for fund administration and accounting, helping to navigate technical accounting challenges, assisting with financial reporting requirements, and supporting Management to improve the effectiveness and efficiency of their accounting and finance functions through an integrated, streamlined technology platform. With our blend of deep technical knowledge, private equity industry experience, and fund accounting know-how, we can provide an integrated team of fund administrators, valuation and tax specialists, and other subject matter experts who can help manage the day-to-day back-office functions for Private Equity Groups and their funds. It s a global integrated team with transactional to strategic capabilities and comprehensive areas of specialization drawing on our entire RSM market leading organization. About this role: Are you a fund accounting professional searching for an exciting opportunity with fund service provider that has best-in-class technology platform and end to end fund service model for the private markets Are you looking to enhance your technical knowledge of complex fund terms, technical accounting issues and fund structures in the private equity industry while serving and collaborating with diverse set of clientsAre you looking for a career that will provide you with interesting and varied professional growth opportunities If so, RSMs Fund Services + is the right fit for you! Qualifications: RSM seeks to hire individuals who are highly motivated, intelligent and have demonstrated excellence in prior endeavors. 5+ years of Big 4 or national accounting firms fund accounting experience in the private equity industry Ability to interpret/applying the financial and operational terms of Limited Partnership Agreements for private equity funds Undergraduate degree in accounting CPA and/or CA preferred Proficient knowledge of Microsoft Office Suite (Excel, Word, PowerPoint) Allvue knowledge a large PLUS! Proficient knowledge of fund accounting software (Investran, E-Front, etc. ) Strong analytical skills, detail oriented and highly organized Possesses a strong work ethic, personal and professional integrity, and a positive attitude Strong oral and written communication and influencing skills Ability to work in a dynamic, fast paced environment and handle multiple projects Specific Responsibilities: Prepare quarterly and annual financial statements, financial statement footnotes, quarterly accounting workpaper packages and investor reporting packages Prepare/facilitate the day-to-day operating activities for private equity and real estate fund administration clients, including cash management, wire setup, management fees, carried interest/waterfall calculations, subsequent closes, credit facility maintenance, deal funding, and expense payments Become an expert user in the firm s fund administration technology platform Assist with onboarding new clients, setting up the firm s investors, investments, new reports, LP reporting portal, etc. Prepare / facilitate capital calls and distribution calculations and execute these processes in the technology platform Maintain and update investor data as needed Respond to adhoc inquiries from clients and limited partners Coordinate with the clients external auditors and tax providers to assist with the year end audits and tax return information that is needed Once established help to train other new/junior level staff members At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus. com/careers/india. html . Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus. com .

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3.0 - 6.0 years

4 - 8 Lacs

Noida

Work from Office

Join our Team With the introduction of 5G and cloud, the role of IT Managed Services has evolved to become an enabler of new revenue opportunities, in addition to delivering efficient cloud and IT operations for service providers on their 5G journey. Join us to understand how different technologies come together to build a best-in-class solution which has made Ericsson lead the 5G evolution. We will also explain how you can be part of this outstanding culture and advance your career while creating a global impact. We believe in trust we trust each other to do the right things! Therefore, we believe in taking decisions as close to the product and technical expertise as possible. We believe in creativity trying new things and learning from our mistakes. We believe in sharing our insights and helping one another to build an even better user plane. We truly believe in happiness, we enjoy and feel passionate about what we do and value each other s technical competence deeply. What you will do Back-End Development: Develop server-side logic using Java and SpringBoot, ensuring high performance and reliability. Implement microservices architecture and containerization using Kubernetes and Helm. Utilize Azure and AWS services to enhance the functionality and scalability of applications. Work with SQL and NoSQL databases for data storage and retrieval. Cloud Architecture: Leverage Azure and cloud architecture principles to deploy, manage, and optimize cloud resources, services, and applications. You will bring Java: Proficiency in Java for both front-end and back-end development SpringBoot: Strong knowledge and experience in SpringBoot for back-end development. Kubernetes: Expertise in Kubernetes for container orchestration. Containers: Experience with containerization technologies. Microservices: Proficiency in microservices architecture. Helm: Knowledge of Helm for managing Kubernetes applications. Azure/AWS Services: Familiarity with cloud services offered by Azure and AWS. SQL/NoSQL DBs: Working knowledge of both SQL and NoSQL databases. Requirements: Bachelors degree in Computer Science, Information Technology, or related field (or equivalent experience). Proven experience in Backend development with proficiency in a wide range of technical skills. Strong knowledge of Azure services and cloud architecture. Proficiency Java, and SpringBoot. Experience with Docker containers, Kubernetes, Helm, and microservices. Knowledge of Azure/AWS services and working with SQL/NoSQL databases. Location Bangalore / Noida / Gurgaon / Chennai / Kolkata / Pune What happens once you apply We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop. Primary country and city: India (IN) || Noida

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1.0 - 5.0 years

4 - 8 Lacs

Noida

Work from Office

With the introduction of 5G and cloud, the role of IT Managed Services has evolved to become an enabler of new revenue opportunities, in addition to delivering efficient cloud and IT operations for service providers on their 5G journey. Join us to understand how different technologies come together to build a best-in-class solution which has made Ericsson lead the 5G evolution. We will also explain how you can be part of this outstanding culture and advance your career while creating a global impact. We believe in trust we trust each other to do the right things! Therefore, we believe in taking decisions as close to the product and technical expertise as possible. We believe in creativity trying new things and learning from our mistakes. We believe in sharing our insights and helping one another to build an even better user plane. We truly believe in happiness, we enjoy and feel passionate about what we do and value each other s technical competence deeply. What you will do Back-End Development: Develop server-side logic using Java and SpringBoot, ensuring high performance and reliability. Implement microservices architecture and containerization using Kubernetes and Helm. Utilize Azure and AWS services to enhance the functionality and scalability of applications. Work with SQL and NoSQL databases for data storage and retrieval. Cloud Architecture: Leverage Azure and cloud architecture principles to deploy, manage, and optimize cloud resources, services, and applications. You will bring Java: Proficiency in Java for both front-end and back-end development SpringBoot: Strong knowledge and experience in SpringBoot for back-end development. Kubernetes: Expertise in Kubernetes for container orchestration. Containers: Experience with containerization technologies. Microservices: Proficiency in microservices architecture. Helm: Knowledge of Helm for managing Kubernetes applications. Azure/AWS Services: Familiarity with cloud services offered by Azure and AWS. SQL/NoSQL DBs: Working knowledge of both SQL and NoSQL databases. Requirements: Bachelors degree in Computer Science, Information Technology, or related field (or equivalent experience). Proven experience in Backend development with proficiency in a wide range of technical skills. Strong knowledge of Azure services and cloud architecture. Proficiency Java, and SpringBoot. Experience with Docker containers, Kubernetes, Helm, and microservices. Knowledge of Azure/AWS services and working with SQL/NoSQL databases. Location Bangalore / Noida / Gurgaon / Chennai / Kolkata / Pune What happens once you apply? We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop. Primary country and city: India (IN) || Noida

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5.0 - 10.0 years

5 - 8 Lacs

Kolkata, Mumbai, New Delhi

Work from Office

Company Description Xalient is a global boutique specialising in the convergence of identity-driven security and secure networking. We help the world s leading enterprises stay secure, connected, and ready for the future - bringing together deep technical expertise, business insight, and AI-powered innovation to solve the complex challenges of modern digital businesses. Independent by design and driven by a passion for exceptional service, Xalient combines global reach with the agility and customer intimacy of a boutique provider. Our advisory, professional, and managed services teams operate across the UK, US, EMEA and Asia - delivering fast, tangible outcomes and long-term impact. Xalient is trusted by forward-thinking enterprises to reduce risk, optimise performance, and navigate today s digital complexity with confidence. Position The Level 3 Network Support Engineer reports to the Network Support Team Lead and the Network and Network Security Support Manager. This role operates within a global 24x7 support squad that includes Level 1 and 2 engineers, a Squad Lead and an Incident Manager working in 9-hour rotating shifts. As the most technically advanced position in the squad, the engineer is responsible for resolving complex incidents involving LAN, (SD-)WAN, Wi-Fi and network security technologies across multi-vendor environments, and provides expert direction during major incidents for Xalient s managed services customers. The primary focus is on resolving critical escalated issues, with lower-priority tasks handled when incident activity allows. The role follows a rotating shift pattern that includes weekends, bank holidays and religious or non-religious festivals, along with participation in an out-of-hours on-call rota. Responsibilities also include contributing to root cause analysis, identifying recurring trends and recommending improvements to configuration, processes, documentation and tooling. The engineer supports onboarding, mentors junior staff and ensures clear documentation and handovers to maintain consistent service delivery. What you ll be doing Resolve complex network incidents across LAN, (SD-)WAN, Wi-Fi and network security technologies, ensuring timely resolution in line with SLA commitments Act as the senior technical escalation point within the squad, supporting major incident resolution with expert-level troubleshooting and clear communication Participate in a 24x7x365 shift rota and out-of-hours on-call schedule to maintain consistent support coverage for critical services Contribute to service improvement by identifying recurring issues, performing root cause analysis and recommending enhancements to tools, processes and documentation Maintain accurate technical documentation, including incident records, change logs, network diagrams and internal knowledge base articles Mentor and support junior engineers, contributing to onboarding and sharing technical expertise to strengthen team capability Uphold operational and technical standards while maintaining a customer-focused approach and promoting high service quality across all interactions Prioritise incident response over non-urgent tasks to adhere to defined SLAs, maintain high service availability and ensure detailed shift handovers. Requirements What youll need Minimum 5 years of experience in senior technical support or engineering within a 24x7 managed services, ISP or enterprise NOC environment Advanced expertise in enterprise networking and security across multi-vendor platforms including Cisco, Fortinet, Palo Alto, Aruba, Zscaler and Silver Peak Proven ability to troubleshoot and resolve complex incidents in high-pressure situations, including experience handling major incidents and root cause analysis Strong understanding of networking protocols, encryption, segmentation, cloud connectivity, SD-WAN, and SASE/SSE technologies Excellent communication, documentation and mentoring skills with a proactive approach to knowledge sharing and supporting junior engineers Comfortable working in shift-based operations with ITIL-based processes, and experienced in using monitoring and configuration tools such as LogicMonitor Education: Bachelor s degree in Computer Science, Information Technology, Engineering, or related field, or equivalent hands-on industry experience. ITIL Foundation certification is desirable, or a demonstrable understanding of incident, change, and problem management processes in an ITIL-aligned environment. Minimum of one expert-level certification or multiple advanced-level certifications, including: Cisco CCNP/CCIE (Enterprise Infrastructure, Security) Fortinet FCSS or FCX Palo Alto PCNSE Aruba ACP Switching/ACSX/ACMP/ACMX Silver Peak/Aruba EdgeConnect ACSDP or ACDSX ITIL Foundation certification (or strong working knowledge of ITIL-aligned processes in practice) Preferred Qualifications: Vendor-specific SD-WAN and cloud networking certifications Additional cloud certifications (e.g., AWS Advanced Networking, Azure Network Engineer Associate) Experience with ServiceNOW Why Join Us Work with cutting-edge cloud security technologies. Collaborative and dynamic work environment. Opportunities for professional growth and certifications. Competitive salary and benefits package. Other information Equal Opportunities Statement We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, gender reassignment, marriage and civil partnerships, pregnancy or maternity or age. The Level 3 Network Support Engineer reports to the Network Support Team Lead and the Network and Network Security Support Manager. This role operates within a global 24x7 support squad that includes Level 1 and 2 engineers, a Squad Lead and an...

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3.0 - 8.0 years

25 - 30 Lacs

Hyderabad

Work from Office

As a Software Engineer III at JPMorgan Chase within the Consumer and community banking- Data technology, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm s business objectives. Job responsibilities Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Develops secure high-quality production code, and reviews and debugs code written by others Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 3+ years applied experience Experience in software engineering, including hands-on expertise in ETL/Data pipeline and data lake platforms like Teradata and Snowflake Hands-on practical experience delivering system design, application development, testing, and operational stability Proficiency in AWS services especially in Aurora Postgres RDS Proficiency in automation and continuous delivery methods Proficient in all aspects of the Software Development Life Cycle Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) In-depth knowledge of the financial services industry and their IT systems Preferred qualifications, capabilities, and skills Experience in re-engineering and migrating on-premises data solutions to and for the cloud Experience in Infrastructure as Code (Terraform) for Cloud based data infrastructure Experience in building on emerging cloud serverless managed services, to minimize/eliminate physical/virtual server footprint Advanced in Java plus Python (nice to have) As a Software Engineer III at JPMorgan Chase within the Consumer and community banking- Data technology, you serve as a seasoned member of an agile team to design and deliver trusted market-leading technology products in a secure, stable, and scalable way. You are responsible for carrying out critical technology solutions across multiple technical areas within various business functions in support of the firm s business objectives. Job responsibilities Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems Develops secure high-quality production code, and reviews and debugs code written by others Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies Required qualifications, capabilities, and skills Formal training or certification on software engineering concepts and 3+ years applied experience Experience in software engineering, including hands-on expertise in ETL/Data pipeline and data lake platforms like Teradata and Snowflake Hands-on practical experience delivering system design, application development, testing, and operational stability Proficiency in AWS services especially in Aurora Postgres RDS Proficiency in automation and continuous delivery methods Proficient in all aspects of the Software Development Life Cycle Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.) In-depth knowledge of the financial services industry and their IT systems Preferred qualifications, capabilities, and skills Experience in re-engineering and migrating on-premises data solutions to and for the cloud Experience in Infrastructure as Code (Terraform) for Cloud based data infrastructure Experience in building on emerging cloud serverless managed services, to minimize/eliminate physical/virtual server footprint Advanced in Java plus Python (nice to have)

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15.0 - 20.0 years

20 - 25 Lacs

Hyderabad

Work from Office

At AWS, we are looking for a Delivery Practice Manager with a successful record of leading enterprise customers through a variety of transformative projects involving IT Strategy, distributed architecture, and hybrid cloud operations. AWS Global Services includes experts from across AWS who help our customers design, build, operate, and secure their cloud environments. Customers innovate with AWS Professional Services, upskill with AWS Training and Certification, optimize with AWS Support and Managed Services, and meet objectives with AWS Security Assurance Services. Our expertise and emerging technologies include AWS Partners, AWS Sovereign Cloud, AWS International Product, and the Generative AI Innovation Center. You ll join a diverse team of technical experts in dozens of countries who help customers achieve more with the AWS cloud. Professional Services engage in a wide variety of projects for customers and partners, providing collective experience from across the AWS customer base and are obsessed about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product and service teams, to get the right solution delivered and drive feature innovation based upon customer needs. 10034 Engage customers collaborate with enterprise sales managers to develop strong customer and partner relationships and build a growing business in a geographic territory, driving AWS adoption in key markets and accounts. Drive infrastructure engagements including short on-site projects proving the value of AWS services to support new distributed computing models. Coach and teach collaborate with AWS field sales, pre-sales, training and support teams to help partners and customers learn and use AWS services such as Amazon Databases RDS/Aurora/DynamoDB/Redshift, Amazon Elastic Compute Cloud (EC2), Amazon Simple Storage Service (S3), AWS Identity and Access Management(IAM), etc. Deliver value lead high quality delivery of a variety of customized engagements with partners and enterprise customers in the commercial and public sectors. Lead great people attract top IT architecture talent to build high performing teams of consultants with superior technical depth, and customer relationship skills Be a customer advocate Work with AWS engineering teams to convey partner and enterprise customer feedback as input to AWS technology roadmaps Build organization assets identify patterns and implement solutions that can be leveraged across customer base. Improve productivity through tooling and process improvements. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn t followed a traditional path, or includes alternative experiences, don t let it stop you from applying. Why AWS Amazon Web Services (AWS) is the world s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating that s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship Career Growth We re continuously raising our performance bar as we strive to become Earth s Best Employer. That s why you ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there s nothing we can t achieve in the cloud. Bachelor s degree in Information Science / Information Technology, Computer Science, Engineering, Mathematics, Physics, or a related field. 15+ years of IT implementation and/or delivery experience, with 5+ years working in an IT Professional Services and/or consulting organization; and 5+ years of direct people management leading a team of consultants. Deep understanding of cloud computing, adoption strategy, transition challenges. Experience managing a consulting practice or teams responsible for KRAs. Ability to travel to client locations to deliver professional services as needed Demonstrated ability to think strategically about business, product, and technical challenges. Vertical industry sales and delivery experience of contemporary services and solutions.Experience with design of modern, scalable delivery models for technology consulting services. Business development experience including complex agreements w/ integrators and ISVs .International sales and delivery experience with global F500 enterprise customers and partners Direct people management experience leading a team of at least 20 or manager of manager experience in a consulting practice. Use of AWS services in distributed environments with Microsoft, IBM, Oracle, HP, SAP etc.

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5.0 - 8.0 years

0 - 0 Lacs

mumbai city

On-site

Job Description : Motilal Oswal Financial Services Ltd. is hiring Team Leads Advisor, PCG to manage a team of Private Client Group Advisors and drive business from High Net-Worth Individuals (HNIs). This is a leadership role with accountability for team performance, revenue growth, and client engagement. Key Responsibilities : Lead and mentor a team of PCG Advisors Drive HNI acquisition and revenue generation strategy Manage key HNI relationships and portfolios directly Set and review targets for advisors under your supervision Guide the team with research insights and product knowledge Ensure compliance with SEBI and company policies Candidate Requirements : Minimum 5 years of experience in broking, equity sales, or wealth advisory Prior experience in team handling or mentoring preferred Graduate / MBA (Finance/Marketing preferred) Strong leadership, communication, and client management skills In-depth understanding of capital markets and investment products How to Apply : Interested candidate can revert back with updated resume on qcnaukri2@gmail.com Any query can call Manisha : 9152859486 / 022-4069771

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10.0 - 15.0 years

10 - 12 Lacs

Kolkata

Work from Office

The Regional Manager is expected to assist the working of Sr. Manager and to looks after as a responsible person of the respective region business & team. His activities should pertain to maintains customer satisfaction by providing problem-solving resources & managing his team. Expectation from desired candidate: Required Skills: Customer Service, Process Improvement, Decision Making, Managing Processes, Staffing, Planning, Tracking Regional Expenses, Developing Standards, Emphasizing Excellence. Responsibilities: • Candidate must be highly disciplined with self-motivated positive energy and should take care of company regional business & team to the expected level. • Should be exposed to superior technical skills with accomplishments. • Should be able to generate expected regional support revenue and ensuring customer receivables • Demonstrate competence in handling team building activities and motivating the teams to give quality performance. • Should have good networking capabilities and be willing to travel through out their specified region, when required. • Accomplishes customer service, human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining team; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures. • Achieves customer service objectives by contributing customer service information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; identifying customer service trends; determining system improvements; implementing change. • Meets customer service financial objectives by forecasting requirements; scheduling expenditures; analyzing variances; initiating corrective actions. • Determines customer service requirements by maintaining contact with customers; visiting operational environments; conducting surveys; forming focus groups; benchmarking best practices; analyzing information and applications. • Improves customer service quality results by studying, evaluating, and re-designing processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes. • Maximizes customer operational performance by providing help desk resources and technical advice; resolving problems; disseminating advisories, warnings, and new techniques; detecting and diagnosing network problems. • Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

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5.0 - 9.0 years

0 Lacs

haryana

On-site

As a Service Creation Security BDM within the Global Partner Organization at Cisco, you will play a crucial role in collaborating with providers and partners to develop managed services and as-a-service offerings for Security architectures. Your primary responsibility will be to support the Service Provider sales teams in driving the strategy for Security infrastructure, both physical and virtual, and creating outbound programs to generate demand for product, solution, and software sales go-to-market. Your expertise in the IT sector and Security architectures will be essential in shaping the success of this role. In this dynamic position, you will have the opportunity to craft, implement, and grow an emerging business segment within Cisco. Working closely with leading security technologies, you will develop compelling offerings, Sales GTM strategy, and drive strategic initiatives with our customers. Collaboration with cross-functional groups across sales, product management, operations, and marketing will be key in driving long-term strategy and successful execution in the Service Providers segment. The ideal candidate for this role will be proficient in engaging with various Providers to support key sales and business activities in a fast-paced environment. Your background should include experience in high-tech sales or strategy management consulting. You will be expected to possess a range of key skills, including a deep understanding of Partner business models, relationship building, and the ability to capture partner focus. Additionally, awareness of MSP Industry trends, market dynamics, competitive landscape, and Cisco products will be crucial in evaluating partner catalog and security service offerings. Your role will also involve acting as a Trusted Advisor, conceptualizing End-to-End service offerings, and collaborating with internal Cisco teams to build and launch service offerings with partners. You will be instrumental in creating marketing campaigns, sales awareness, and enablement programs, while evangelizing partner service offerings and providing valuable insights back to the BU and Cisco Sales organization. Further, your ability to drive program management and governance for service offering launch, collaborate with sales teams, and deliver business outcomes will be vital in this role. As a self-starter with strong executive presence and cross-group teamwork skills, you will drive influence among senior leaders in a highly matrixed organization. Your experience in solution selling, service Provider routing portfolio, and operational processes will be advantageous. Moreover, your technical expertise in relevant architectures such as SD-WAN, SASE, Security, and Campus Networking, coupled with industry knowledge and delivery excellence, will contribute to the success of this role. This position offers the flexibility to be based anywhere in the U.S. with travel requirements of up to 25%. If you are looking to join a team that values innovation, creativity, and inclusivity, Cisco provides a diverse and collaborative environment where your unique talents can make a real impact. In conclusion, Cisco offers a supportive culture that embraces digital transformation, diversity, and equality, empowering employees to drive change and create a better future for all. With a focus on innovation, accountability, and giving back, Cisco is committed to fostering a culture where every individual can thrive and contribute to meaningful outcomes.,

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5.0 - 10.0 years

3 - 4 Lacs

Ludhiana

Work from Office

1. Prepare and manage Minimum and maximum store level. 2. Having knowledge of handling Finished Goods store 3. Coordination with Dispatch Required Candidate profile 4. Knoweldge of 5's in store. 5. Control store consumptions

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2.0 - 4.0 years

4 - 6 Lacs

Pune

Work from Office

Job Description: Good Knowledge on OOPS. Good Experience in Unit Testing tools like NUnit. Involved in identifying, building and implementation of Re-usable components. Experience in working closely with clients in implementation of business requirements. Analyse software requirements and determine feasibility of design within time constraints. Strong written and verbal communication and interpersonal skills. Creative problem-solving skills. Agile maturity is must. HRMS project experience is plus. Qualifications: B.E.

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3.0 - 8.0 years

5 - 10 Lacs

Pune

Work from Office

What you ll do: This security analyst will be part of a team tasked with identifying, tracking and verifying the remediation of vulnerabilities in internal and external applications and systems. This role involves performing deep-dive analysis of vulnerabilities, operating vulnerability scanning tools, and building relationships with other groups within the IT organization. You will work closely with IT infrastructure, product teams, supply chain, and Cyber Security operations to reduce Eatons attack surface. Stay up to date with the evolving technological and threat landscape and its potential impact on modern and legacy technologies, applications, and business processes. Monitor for vulnerabilities within applications, endpoints, databases, networking, and mobile and cloud services. Conduct continuous discovery, vulnerability assessment and remediation status of enterprise-wide assets. Advise employees responsible for remediation on the best reduction and remediation practices. Review and analyze vulnerability data to identify trends and patterns. Regularly report on the state of vulnerabilities, including their criticality, exploit probability, business impact, and remediation strategies. Serve as a point of contact for new and existing vulnerability-related issues. Collaborate with business teams and cyber security stakeholders to ensure appropriate governance structures are in place and that risks are documented. Provide vulnerability education and guidance to stakeholders, developers, IT and business leaders as needed. Maintain documentation related to vulnerability policies and procedures. Assist maintaining records for Eaton assets, their vulnerability state, remediation recommendations, overall security posture and potential threat to the business. Identify areas of opportunity for improvement and automation within team processes. Perform other duties as assigned, including on-call rotations. Qualifications: Bachelor s degree in a technical discipline Overall 5-8 years of experience 3+ years of experience in security operations or vulnerability management. Skills: Ability to analyze and understand vulnerabilities and exploits Proficiency with commercial and open source vulnerability management solutions. Understanding of TTPs, MITRE ATT&CK framework, CVSS, OSINT, and deception techniques. Understanding of operating systems, applications, infrastructure, and cloud computing services. Understanding of OWASP, CVSS, MITRE ATT&CK framework. Capacity to comprehend technical infrastructure, managed services, and third-party dependencies. Preferably some experience with vulnerability management across AWS, Azure, or Google cloud Platform. Experience in Python or Powershell, with an emphasis on scripting, automation, and integrations. Experience in threat hunting or red teaming exercises is a plus. Strong communication skills: Ability to communicate effectively across all levels of the organization. Project management skills: Strong project management, multitasking, and organizational skills

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5.0 - 10.0 years

7 - 12 Lacs

Bengaluru

Work from Office

About Company UnionSys Technologies is a fast-growing IT services and consulting firm headquartered in Pune, established in 2012. We specialize in delivering digital transformation solutions across Oracle, SAP, Salesforce, and Microsoft platforms. With a strong presence in India, UAE, UK, Canada, and the USA, we serve clients globally with high-quality implementations, support, and managed services. Our team of certified professionals is committed to driving innovation, ensuring operational efficiency, and enabling business growth through scalable, secure, and customer-focused solutions. We are seeking a skilled Oracle Fusion HCM Functional Consultant with deep expertise in Payroll , Benefits , Security (RBAC) , and Helpdesk modules. The ideal candidate will have strong implementation and support experience along with excellent functional and client-facing skills. Key Responsibilities: Lead and support implementation and enhancement of Oracle Fusion HCM modules: Payroll Benefits Security (RBAC) Helpdesk Collaborate with stakeholders to gather requirements and map business processes. Configure modules as per business needs, ensuring payroll compliance standards. Conduct impact analysis, UAT, testing, deployment, and provide post-go-live support. Resolve functional incidents, service requests, and handle SRs with Oracle Support. Document solutions and provide training to end users and key stakeholders. Qualifications: Education: Bachelor s degree in Computer Science, Information Technology, Engineering, or related field (required). Master s degree (preferred for senior roles). Experience: Minimum 1 5+ years of relevant experience (depending on the role). Experience in full-cycle implementation or support projects. Technical Skills: Strong domain knowledge in Oracle, SAP, Microsoft, Salesforce, or relevant platform. Hands-on experience with modules/tools specific to the role (e.g., HCM, Payroll, BI, Cloud, etc.). Certifications (Preferred): Oracle / SAP / Salesforce / Microsoft Certified Professional Additional certifications in Cloud, Security, or Data Analytics are a plus. Soft Skills: Excellent communication, problem-solving, and client interaction skills. Ability to work in a collaborative and fast-paced environment. Benefits and Perks Competitive Compensation Industry-aligned salary packages. Hybrid Work Options Flexible work environment depending on project needs. Career Growth Opportunities across technologies and global projects. Training Support Sponsored certifications and learning programs. Global Exposure Work with leading clients in multiple countries. Health & Wellness Group medical insurance for employees and dependents. Paid Time Off Generous leave policies. Employee Engagement Team events, celebrations, and recognition programs. Stability Over a decade of consistent growth and delivery excellence.

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10.0 - 14.0 years

35 - 40 Lacs

Pune

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Not Applicable Specialism Managed Services Management Level Director & Summary . In climate and energy at PwC, you will focus on providing consulting services related to climate change mitigation and adaptation, as well as energy efficiency and renewable energy solutions. You will analyse client needs, develop strategies to reduce greenhouse gas emissions, and offer guidance and support to help clients transition to a lowcarbon economy. Translating the vision, you set the tone, and inspire others to follow. Your role is crucial in driving business growth, shaping the direction of client engagements, and mentoring the next generation of leaders. You are expected to be a guardian of PwCs reputation, understanding that quality, integrity, inclusion and a commercial mindset are all foundational to our success. You create a healthy working environment while maximising client satisfaction. You cultivate the potential in others and actively team across the PwC Network, understanding tradeoffs, and leveraging our collective strength. Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to Lead in line with our values and brand. Develop new ideas, solutions, and structures; drive thought leadership. Solve problems by exploring multiple angles and using creativity, encouraging others to do the same. Balance longterm, shortterm, detailoriented, and big picture thinking. Make strategic choices and drive change by addressing systemlevel enablers. Promote technological advances, creating an environment where people and technology thrive together. Identify gaps in the market and convert opportunities to success for the Firm. Adhere to and enforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firms code of conduct, and independence requirements. & Summary A career within General Consulting services, will provide you with the opportunity to help clients seize essential advantages by working alongside business leaders to solve their toughest problems and capture their greatest opportunities. We work with some of the world s largest and most complex companies to understand their unique business issues and opportunities in an everchanging environment. We help create sustainable change by stimulating innovation, unlocking data possibilities, navigating risk and regulatory complexity, optimizing deals, and aligning costs with business strategy to create a competitive advantage. In PwC, we have realized that sustainabilityled transformation requires multiple competencies to collaborate to drive value for organizations. In our efforts to streamline collaboration, PwC has launched ESG Platform that brings multiple sustainabilityled competencies together from Strategy to Reporting, and from Deals to Governance We are exploring to hire Director for Sustainability Strategy & Transformation practice, with core specialization in Sound understanding of GHG accounting (scope 1, 2, 3), decarbonization technologies, circular business models, and carbon markets, Practical experience in leading and delivering GHG reductions, A strong technical background in decarbonization/ netzero strategy in TMT/ Auto/ Industrials/ Consumer products, Experience of leading teams, Relationships in sustainability ecosystem, and Ambition and drive to become a leader in this space Mandatory skill sets NetZero, ESG, Sustainability reporting, GHG accounting, Consulting background Preferred skill sets Good communication skills & executive presence Good analytical and problem solving skills Team building & people skills Business Development Sales Client Management Years of experience required Experience 1014 years Education qualification B.tech + MBA Education Degrees/Field of Study required Bachelor of Engineering, Master of Business Administration Degrees/Field of Study preferred Required Skills ESG Integration Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Carbon Accounting, Carbon Footprint, Carbon Offsets, Carbon Pricing and Trading, Carbon Taxes and Incentives, Climate Change Adaptation Program Design, Climate Change Impacts and Risks, Climate Change Scenarios, Climate Finance, Climate Policy, Climate Reporting, Coaching and Feedback, Communication, Creativity, Embracing Change, Emission Trading, Emotional Regulation, Empathy, Energy Efficiency, Energy Policy and Regulation, Energy Transition {+ 22 more} No

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0.0 - 1.0 years

2 - 3 Lacs

Gurugram

Work from Office

OVERALL, PURPOSE OF JOB: The Patent Docketing Specialist is responsible for individual contribution as part of UnitedLex IP Managed Services. The primary day-to-day focus will be on various patent-related docketing activities. Candidates should have strengths in teamwork (internal and external stakeholders), quality control, file/docket and problem-solving. They must also have strong interpersonal skills to build strong relationships with internal and external stakeholders. REQUIREMENTS: Strong academic background. 0-1 years progressive work experience as a patent docketing specialist at a law firm or (preferred) in-house. Knowledge and experience working with the United States Patent and Trademark Office (preferred). Excellent written and verbal communication skills. Ability to communicate effectively with other professionals in the legal department and business teams. Detail-oriented with excellent judgment and analytical skills Able to juggle multiple tasks - dynamic, and action-orientated, which meet deadlines and make it happen. Ability to work collaboratively with onsite and/or virtual global teams. Proficient in Microsoft Word, Outlook, Excel and related software programs COMPETENCIES: Excellent organizational skills including record keeping, data collection, and system information. Ability to compile and furnish concise, detailed information in report format, written correspondence, email, or verbally. Must have the ability to build and maintain relationships and work confidently with people at all levels. Must be an excellent communicator (written and verbal) with the ability to earn trust and credibility. Must have the ability to demonstrate a high degree of confidentiality. Must be willing to accept responsibility and make decisions based on experience, education and understanding of business needs. A fast learner able to grasp business needs and priorities quickly. Critical thinking: able to evaluate information gathered from multiple sources and distinguish user requests from the underlying true needs. Possess general legal knowledge and specific client and company operations (preferred) Excellent organizational skills, ability to manage multiple assignments at once, and meet deadlines. Proficient in technology and tools used by the company and with the client Tracking and managing PTO communications including, but not limited to, new applications, Office Action responses, Information Disclosure Statements, assignments, and related ownership transfers, etc., on the docketing tool. KEY RESPONSIBILITIES: Tracking, entering, and managing patent records on the docketing tool. Reviewing documentation as instructed by Patent Attorneys Using internal and external databases to obtain patent documentation. Supporting annuities and recorder activities Supporting the management of Power of Attorney (PoAs) Initiating new client matters in the document management systems. Maintaining files and documents relevant to applicable matters in the document management system. Reviewing patent dockets and deadlines daily. Ordering documents, file histories, certified copies, etc. Tracking and managing outside counsel/vendor communications and enter relevant information in the docketing tool on: Foreign prosecution-related tasks such as preparation and filing of PCT applications and associated non-U.S. prosecution filings. Enter the national and regional stage and associate formality requirements specific to each country. Please refer to our Privacy Policy at UnitedLex for information, https: / / unitedlex.com / privacy-policy /

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2.0 - 6.0 years

0 Lacs

maharashtra

On-site

As a Cross Technology Managed Services Engineer (L2) at NTT DATA, you will play an essential role in maintaining our clients" IT infrastructure and systems. Your expertise will help keep everything running smoothly by proactively monitoring, identifying, investigating, and resolving technical incidents and problems. You'll be the go-to person to restore services and ensure our clients" satisfaction. Your typical day involves managing work queues, addressing incidents and requests within agreed SLAs, and updating tickets with the actions taken. By identifying, analysing, and logging issues before they escalate, you'll be instrumental in maintaining service quality. You'll also collaborate closely with other teams and clients to provide second-level support, ensuring seamless communication and efficient problem resolution. You will execute changes meticulously, understanding and mitigating risks, and contribute to the change management process with detailed documentation. Your role includes auditing incident and request tickets for quality, recommending improvements, and identifying tasks for automation to enhance efficiency. Additionally, you'll handle client escalations with professionalism and assist in disaster recovery functions and tests when necessary. Working within our diverse and inclusive environment, you'll help drive the optimization of efforts by working with automation teams and supporting L1 Engineers. Your responsibility also extends to contributing to various projects, ensuring that all changes are approved, and maintaining a positive outlook even in high-pressure situations. To thrive in this role, you need to have moderate-level experience in managed services roles handling cross-technology infrastructure, knowledge of ticketing tools, preferably ServiceNow, familiarity with ITIL processes and experience working with vendors and third parties, proficiency in planning activities and projects, taking changing circumstances into account, ability to work longer hours when necessary and adapt to changing circumstances with ease, proven ability to communicate effectively and work across different cultures and social groups, positive outlook and ability to work well under pressure, commitment to placing clients at the forefront of all interactions, understanding their requirements, and ensuring a positive experience. A Bachelor's degree in IT/Computing or equivalent work experience is required. This is an on-site working position and we are an Equal Opportunity Employer.,

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3.0 - 8.0 years

5 - 10 Lacs

Kolkata, Mumbai, New Delhi

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Location: Work is what you do, not where you go. For this role, we can hire anyone remotely. About the opportunity The Managed Services Payroll Tax Analyst, a pivotal role in our organization, will ensure the accuracy and compliance of payroll taxes for our clients. This role involves reviewing payroll audits, processing adjustments, conducting audits, assisting with pre-funding requests, and staying updated on tax compliance changes. You will be a crucial point of contact for clients, ensuring their employees taxes are correctly managed and balanced. What you ll get to do Respond to and resolve our customers inquiries via our CRM tool as outlined by our team s guidelines. Assess customer health using our team s defined process to ensure we mitigate any risk to our business. Employee Tax Payroll Accuracy: Review and thoroughly audit payroll commits to ensure employees are taxed appropriately. Payroll Tax Adjustments: Partner with customers and internal payroll teams to process payroll tax adjustments accurately. Wage X Rate Audit: Conduct monthly audits to ensure customers wages and rates are accurate. Pre-funding Requests for Tax Agencies: Assist customers with timely and accurate pre-funding requests for stock transactions. Monthly and Annual W-4 Form Exemptions: Review W-4 Form exemptions monthly to perform reasonability checks for customers employees. Tax and Compliance Changes: Stay up-to-date on tax and compliance changes and work with customers to ensure alignment. Quarter/Year-End Balancing: Perform quarterly and year-end audits to balance customers employees taxes, preventing W-2Cs. Tax Code Fallouts: Review tax code fallouts weekly, work with customers to register accounts with applicable agencies, and reconcile any withheld deposits. Amendment Requests: Work with customers and internal partners to process amendments promptly. W-2/W-2C Forms: Collaborate with customers and internal teams to ensure W-2Cs are processed timely. Lock-in Letters: Process IRS Form 2808 (Lock-in Letters) promptly to ensure compliance with IRS specifications for withholding allowances. Skills and experience we value Experience: 3+ years required, 5+ years preferred in payroll tax, human resources, or payroll administration in a large, high-volume, multi-state environment. Education: A high school diploma or GED is required. A bachelor s degree in business, tax, human resources, or equivalent experience is desired. Certifications: FPC or CPP certification required or commitment to obtain within two years of employment. Skills: Excellent written and verbal communication skills, strong organizational skills, attention to detail, time management skills, strong customer focus, analytical and problem-solving abilities, and the ability to work individually and in a team environment. Knowledge: Demonstrated proficiency in auditing techniques or principles, detailed understanding of payroll and tax compliance, and knowledge of applying employee state and local taxation based on regulatory requirements.

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6.0 - 11.0 years

8 - 13 Lacs

Kolkata, Mumbai, New Delhi

Work from Office

Would you enjoy working with cutting-edge web security systems? Do you seek hands-on learning experiences on Web Security with a growing global team? Join our highly skilled Security Professional Services team Our Team provides managed services and proactive and reactive support to our global customers. We utilize tools, process and knowledge to integrate and maintain Akamai security solutions for our clients. We collaborate to solve problems, innovate to provide creative solutions and continuously improve for our customers Partner with the best As part of our Professional Services team, youll own the technical delivery of our security solutions. This includes integration, maintenance, and ongoing optimization. Youll collaborate with cross-functional teams to ensure high-quality, effective outcomes. As a Security Architect II, you will be responsible for: Owning the technical aspects of integration (configuration, debugging, documentation, testing, go-live) of our Security Solutions Analyzing customer traffic as well as systems and customizing Akamai security solutions to answer customers security issues Managing and documenting technical issues, responses and requests to ensure information is recorded and updated Collaborating with cross-functional project team to scope, set timelines, create technical solutions, and support the ongoing implementation Participating in ongoing training initiatives to up-skill yourself and to train others. Do what you love To be successful in this role you will: Demonstrate 6 years experience in security technologies and a bachelors degree in computer science or related field. Be well versed in internet fundamentals, DNS and routing, communication protocols such as HTTP or TCP Have experience as an Application Security Engineer or Network Security Engineer Have ability to engage, influence, and build trusted relationships with customers in difficult environments. Be able to analyze customer traffic &systems and customize Akamai security solutions to answer customers security issues. Demonstrate the ability to work proactively, quickly, with a desire to learn and problem solving. Have knowledge of OWASP, network security products, network/application firewalls, server and client-side application architecture Demonstrate excellent communication and presentation skills to articulate highly technical information in a concise manner. Work in a way that works for you Learn what makes Akamai a great place to work Connect with us on social and see what life at Akamai is like! We power and protect life online, by solving the toughest challenges, together. At Akamai, were curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, youll thrive here. Working for you At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life: Your health Your finances Your family Your time at work Your time pursuing other endeavors Our benefit plan options are designed to meet your individual needs and budget, both today and in the future. About us Join us Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!

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10.0 - 15.0 years

9 - 13 Lacs

Kolkata

Work from Office

About AML RightSource We are AML RightSource, the leading technology-enabled managed services firm focused on fighting financial crime for our clients and the world. Headquartered in Cleveland, Ohio, and operating across the globe, we are a trusted partner to our financial institution, FinTech, money service business, and corporate clients. Using a blend of highly trained anti-financial crime professionals, cutting-edge technology tools, and industry-leading consultants, we help clients with their AML/BSA, transaction monitoring, client onboarding (KYC), enhanced due diligence (EDD), and risk management needs. We support clients in meeting day-to-day compliance tasks, urgent projects, and strategic changes. Globally, our staff of more than 6,000 highly trained analysts and subject matter experts is the industrys largest group of full-time compliance professionals. Together with our clients, we are Reimagining Compliance. About the Position As a Manager within the Financial Crime Compliance Delivery Team, you will be responsible for leading a team of analysts by providing the coaching and oversight needed to ensure all projects meet organizational and client objectives. You will serve as a coach and mentor to ensure successful outcomes of engagements. In this position, you will also have direct client contact while establishing cross-functional communication across multiple internal business units. You are a subject matter expert in KYC and AML domain. Your areas of focus will be to ensure compliance with regulatory requirements related to KYC, AML, and CTF, develop, implement, and maintain effective KYC, and AML policies and procedures and conduct regular reviews and audits of KYC processes and records to identify areas of improvement and ensure compliance. We are seeking individuals with a high level of client orientation and customer focus, experience in consulting, a dynamic fast-paced environment with strong Financial Crime Compliance subject matter expertise and the ability to coach, mentor and lead. Primary Responsibilities Manage a team of 25+ analysts Identify top talent among the team and coach and develop leaders into Senior Analyst II roles. Evaluate team members for purposes of hire, termination, advancement, promotion or other job change. Manage client projects Interact regularly with major clients to strengthen the partnership, report results, and identify new opportunities for services provided. Oversee the teams production and results, seeking opportunities for improved efficiency and streamlined processes and conduct quality control review as necessary. Provide production/service reporting to senior leadership and clients. Work directly with partnership team to develop subject matter expertise and expand advisory services and consulting opportunities with clients. Involvement in certain internal strategic initiatives across the Managed Services practice working closely with Sr. Managers and others Required Q ualifications Bachelor s Degree with 10+ years or more of Anti-Money Laundering (AML) , or KYC Management experience Management experience and proven decision-making ability Ability to lead projects, develop timelines, coordinate project teams and implement action items during the life of a project. Ability to multi-task, work independently and as part of a team, establishing cooperative and collaborative working relationships. Preferred Q ualifications Professional Certification (CAMS) E xperience in a consulting or managed service environment Master s degree Strong entrepreneurial spirit, highly collaborative, able to express ideas readily, manage change fluidly, able to influence and identify opportunities .

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3.0 - 8.0 years

7 - 11 Lacs

Hyderabad

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OPENTEXT - THE INFORMATION COMPANY Together, Carbonite and Webroot form the SMB and Consumer Division of OpenText. The mission of our joint offering is to make cyber resilience simple, reliable and accessible in the connected world. We foster a thriving, dynamic environment rich with inventive minds and entrepreneurial spirit and our employees are empowered and encouraged to build their careers at OpenText. AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do powering innovation, transforming work, and empowering digital knowledge workers. Were hiring talent that AI cant replace to help us shape the future of information management. Join us. YOUR IMPACT You are the Customer Success manager and overall relationship owner to assigned OpenText Cloud Managed Services accounts and act as a trusted advisor and partner that understands the customers business and strategy as it relates to their OT product portfolio. You ensures customer voice is heard and understood and help improve on customer satisfaction . We re looking for an enthusiastic, customer centric team player that thrives on providing the best possible experience for our clients. You ll need excellent communication and organisational skills along with the ability to manage complex internal relationships while maintaining a calm, positive and supportive attitude. WHAT THE ROLE OFFERS Providing overall business management of the customer which includes weekly status calls, monthly SLA reporting, business reviews, issue tracking and reporting, and cross functional communication with other OT teams (i.e., support, sales, product management, etc.) Managing customer expectations such that escalations can be avoided; if escalations do arise, the Cloud Service Manager follows the defined escalation management process. Should be able to define process diagrams, detailed procedures, other service offering related Artifacts and measurement matrices for analysis and should be able to plan a course correction. Regular discussions and addressing any customer concerns regarding overall service and satisfaction, making necessary adjustments, and ensuring that issues get the right attention from the opentext management teams. Facilitate communications between different teams where needed for special circumstances, customer problems, and high-visibility service items Support On-boarding of net-new cloud (single hybrid) based customers Prepare Kickoff agenda, setup monthly service reviews, review and agree reporting templates. Working with the Customer Experience team, creating and delivering relevant tailored customer outreaches that promote product usage, newsletters, customer user groups,webinars etc Review Contract documents, build book and flag nonstandard items Create maintain a repository of customer specific KPI s , Requirements , Customer contacts, environment details etc. in Client Success Ensure Ticketing tool setup with correct details for each customer WHAT YOU NEED TO SUCCEED Bachelor s degree in a technical or business discipline, or equivalent Strong client focus At least 3+ years of IT experience in service delivery roles, and e xperience in a client facing role within a software company is a plus. Conversant in cloud technology and data center deployment , . ITIL certification preferred . Knowledge with OpenText Suite of products A level of comfort with creating and balancing fact-based analytics with real world application . Able to work independently with positive problem-solving attitude Demonstrable experience in developing and rolling out customer satisfaction improvement programs Solid work ethic with a willingness to work overtime when required and willingness to work in shifts (preferably during NA hours) This is a challenging role, with no two days the same and we are looking to hire someone who is willing to embrace and champion changes and improvements to our current processes where needed. You ll be joining a great and supportive international team, looking after clients all over the world. OpenTexts efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com . Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenTexts vibrant workplace.

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3.0 - 6.0 years

9 - 14 Lacs

Gurugram

Work from Office

Not Applicable Specialism Microsoft Management Level Senior Associate & Summary At PwC, our people in cybersecurity focus on protecting organisations from cyber threats through advanced technologies and strategies. They work to identify vulnerabilities, develop secure systems, and provide proactive solutions to safeguard sensitive data. As a cybersecurity generalist at PwC, you will focus on providing comprehensive security solutions and experience across various domains, maintaining the protection of client systems and data. You will apply a broad understanding of cybersecurity principles and practices to address diverse security challenges effectively. s Azure Kubernetes Service (AKS) and Docker Proficient in containerization and orchestrating applications using Kubernetes, particularly on Azure, to effectively deploy and scale cloud applications. Azure Services Familiarity Solid understanding of Azure infrastructure and services, complemented by expertise in tools like JFrog, to enhance cloudnative development and deployment. CI/CD Pipelines Skilled in setting up and managing CI/CD pipelines across various platforms using DevOps tools such as GitLab, Azure DevOps, and GitHub Actions, essential for continuous integration and deployment processes. Experienced in integrating Java and/or .NET applications with Azure SDK components (e.g., Storage, Key Vault, Service Bus). Infrastructure as Code (IaC) Knowledgeable in using Terraform for provisioning Azure infrastructure and Ansible playbooks for VM configuration, aligning with IaC principles to automate resource management. Process Improvement Capable of analyzing and managing existing processes to identify opportunities for improvement and automation. Communication and Client Relationships Strong verbal and written communication skills, with experience in building and leveraging client relationships. Certifications/Credentials Relevant certifications are mandatory Mandatory skill sets Devops Preferred skill sets Devops Years of experience required 3 to 6 years Education qualification Bachelors degree in Computer Science, IT, or a related field. Education Degrees/Field of Study required Bachelor of Engineering, Bachelor of Technology Degrees/Field of Study preferred Required Skills DevOps Accepting Feedback, Accepting Feedback, Active Listening, Agile Methodology, Analytical Thinking, Azure Data Factory, Communication, Creativity, Cybersecurity, Cybersecurity Framework, Cybersecurity Policy, Cybersecurity Requirements, Cybersecurity Strategy, Embracing Change, Emotional Regulation, Empathy, Encryption Technologies, Inclusion, Intellectual Curiosity, Learning Agility, Managed Services, Optimism, Privacy Compliance, Regulatory Response, Security Architecture {+ 8 more} Travel Requirements Government Clearance Required?

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8.0 - 13.0 years

8 - 12 Lacs

Bengaluru

Work from Office

Key Responsibilities: Own and drive revenue growth from assigned strategic enterprise accounts with wallet size ranging from INR 50 Cr to INR 500+ Cr. Achieve and exceed annual sales targets (INR 10 Cr+ per year). Identify new business opportunities within existing accounts and develop strong relationships with key decision-makers (CIOs, CTOs, IT Heads, etc.). Drive consultative selling of SHI Locuz offerings including: Cloud & Data Center Transformation Managed Services IT Infrastructure Modernization Cybersecurity Solutions Network & Collaboration Solutions Collaborate closely with internal pre-sales, delivery, and technical teams to ensure high-quality solution delivery. Track market trends and customer needs to provide strategic inputs for new solution development. Required Skills & Experience: 8+ years of B2B sales experience in the IT services or system integration space. Proven track record of handling enterprise accounts with annual revenue contributions of INR 10 Cr+. Experience in managing complex accounts ranging from INR 50 Cr to INR 500+ Cr in size. Deep understanding of SHI Locuz solutions or similar IT service offerings. Strong customer relationship management and stakeholder engagement skills. Excellent communication, negotiation, and presentation skills.

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8.0 - 13.0 years

8 - 13 Lacs

Bengaluru

Work from Office

Key Responsibilities: Own and drive revenue growth from assigned strategic enterprise accounts with wallet size ranging from INR 50 Cr to INR 500+ Cr. Achieve and exceed annual sales targets (INR 10 Cr+ per year). Identify new business opportunities within existing accounts and develop strong relationships with key decision-makers (CIOs, CTOs, IT Heads, etc.). Drive consultative selling of SHI Locuz offerings including: Cloud & Data Center Transformation Managed Services IT Infrastructure Modernization Cybersecurity Solutions Network & Collaboration Solutions Collaborate closely with internal pre-sales, delivery, and technical teams to ensure high-quality solution delivery. Track market trends and customer needs to provide strategic inputs for new solution development. Required Skills & Experience: 8+ years of B2B sales experience in the IT services or system integration space. Proven track record of handling enterprise accounts with annual revenue contributions of INR 10 Cr+. Experience in managing complex accounts ranging from INR 50 Cr to INR 500+ Cr in size. Deep understanding of SHI Locuz solutions or similar IT service offerings. Strong customer relationship management and stakeholder engagement skills. Excellent communication, negotiation, and presentation skills.

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