788 Managed Services Jobs - Page 29

Research and identify potential clients and decision-makers across organizations. Develop and maintain relationships with new and existing clients. Account Planning, Mapping, meeting the Decision-Making Unit of the prospect or existing clients Working on the leads for qualifying and taking it to a closure Handling presentations, techno commercial negotiations and Closures Understanding the clients existing infrastructure and the pain points and building on the clients transformation journey/ growth journey Analyze market trends and customer needs to identify new business opportunities. Collaborate with cross-functional teams. Answering the RFI/RFP/PoC etc with the help of Pre-Sales team Handle objections and negotiate contracts to close deals. Conduct research on competitors and industry trends. Stay updated on emerging technologies and advancements in IT infrastructure. Manage client accounts and ensure customer satisfaction. Work with technical staff to ensure client needs are met. Participate in internal and external client debriefs to improve service delivery. Should have handled at least 2-3 Infrastructure Managed Services for a deal size of not less than 2-3 Million USD. Managed few Global accounts as a strategic and independently contributed for the growth of the accounts in opportunity mining within. IT Infrastructure sales, B2C sales, Solution sales, Managed services sales, BDM

Job Title : Service Delivery Incident Manager (SDIM) Company : New Era Technology Website : www.neweratech.com Location : Remote (Work from Home) Job Type : Full-time | Permanent | EST Time Zone Coverage Experience Required : 3-5 years (Min. 2 years in a leadership role) Reports To : VP Resolution Support Services Industry : IT Services / Managed Services Team Handling : Yes About New Era Technology New Era Technology is a global technology solutions provider with over 14,500 customers worldwide. We deliver cutting-edge services and managed solutions across collaboration, data networking, security, and cloud domains. Join us in our journey of innovation and excellence. Role Overview We are looking for a highly motivated Service Delivery Incident Manager (SDIM) to lead our support services function. In this role, you’ll manage a team of IT support engineers, oversee the incident lifecycle, drive continuous improvement, and ensure client satisfaction through effective escalation management. The ideal candidate is a skilled leader with strong technical expertise and a customer-first mindset. Key Responsibilities Team Leadership Lead and mentor a team of IT support engineers Conduct 1-on-1s, manage performance, and nurture talent Foster a culture of collaboration and accountability Incident & Escalation Management Manage the entire lifecycle of incidents, from detection to resolution Prioritize and resolve critical and high-priority tickets promptly Oversee triage processes and maintain best practices in incident and problem management Client Engagement Act as the escalation point for customer issues Manage client expectations and ensure timely resolutions within SLTs Build long-term relationships with clients through consistent communication Service Optimization & Reporting Implement KPIs and dashboards to track team and service performance Identify opportunities to improve support processes and documentation Participate in process reviews and continuous improvement initiatives Technical Oversight Provide hands-on support for complex technical issues Collaborate with cross-functional teams to ensure seamless service delivery Stay updated on emerging IT trends and tools Key Skills & Competencies Strong understanding of IT support, networking, hardware, and SaaS platforms Excellent written and verbal communication skills Analytical thinker with problem-solving ability Experience with ITSM tools (ConnectWise preferred) Ability to manage shifting priorities and multitask Knowledge of ITIL practices (Certification preferred) Experience in a Managed Services Provider (MSP) environment is a big plus Qualifications Bachelor's degree in IT, Computer Science, or related field 3–5 years of IT support experience (2+ years in team leadership roles) Experience managing distributed teams remotely Work Environment & Schedule Work Model : Fully Remote (must be available during US EST hours ) Working Hours : 40 hours/week (occasional overtime & on-call rotation) Travel : Less than 10% (occasionally, if needed) Why Join Us? Be part of a global technology innovator Work in a flexible and collaborative environment Opportunity to drive meaningful change in service delivery Apply now to be a key player in building a world-class support delivery function at New Era Technology!

Designation: Account Executive Shift: US Shift Location: Vadodara Company Profile: https://ascendion.com/ About The Role: Ascendion is seeking a dynamic Account Executive who will play a pivotal role in driving business development initiatives and strategizing to target prospective clients and customers. The Business Development Team is integral to our organization's success as they drive revenue through client referrals, network expansion, and proactive engagement. As an Account Executive, you will continuously refine your skills, staying abreast of industry trends, while fostering positive relationships with potential business partners. What You'll Do: Relationship Building: Develop and maintain strong relationships with existing clients, serving as their primary point of contact. New Sales Opportunities: Identify new sales opportunities within existing accounts and pursue leads to expand business. Conduct regular meetings: and presentations to clients to understand their needs and propose solutions. Facilitate meetings for counterparts in the US through cold calls and emails. Handle incoming inquiries and pass them to the appropriate sales representative or account manager for further action. Collaborate with internal teams and external stakeholders including sales, and marketing, to ensure client needs are met effectively . Collaborate with management on sales goals, planning, and forecasting. Negotiate contracts and pricing agreements with Vendor partners to secure profitable deals . Client-first Approach: Provide exceptional customer service by addressing client inquiries and resolving issues promptly. Handle incoming inquiries and pass them to the appropriate sales representative or account manager for further action Track sales performance metrics and prepare regular reports for management review. Stay informed about industry trends, market conditions, and competitor activities to identify growth opportunities. Product and Services : Attend industry events, conferences, and networking functions to build relationships and promote our products and services. Qualifications: Bachelor's degree in Business Administration, Marketing, or related field. Proven experience in sales, account management, or a related role. Strong sales aptitude with a track record of meeting or exceeding sales targets. Excellent communication and interpersonal skills, with the ability to build rapport with clients and colleagues. Strategic thinker with the ability to identify opportunities and develop effective sales strategies. Strong negotiation skills and ability to close deals. Proficient in Microsoft Office Suite and CRM software. Ability to work independently and as part of a team in a fast-paced environment What You’ll Need Exceptional Communication Skills: Proficient in verbal and written communication, with the ability to effectively engage and interact with consultants and vendors. Strong interpersonal skills to build rapport with internal and external stakeholders, negotiate terms, and address inquiries promptly and professionally. Demonstrated confidence in professional communication with C-Level Executives. Persuasive and Goal-Oriented : Demonstrated ability to influence and persuade others to achieve desired outcomes. Goal-oriented mindset with a focus on driving results and exceeding expectations in vendor interactions and project outcomes Ability to Thrive Under Pressure: Capable of working accurately and efficiently in fast-paced environments, managing multiple tasks and competing deadlines effectively. Maintains composure and delivers quality work even under stressful conditions. Proficiency in Microsoft Office Suite: Advanced proficiency in Microsoft Office Suite applications, including Word, PowerPoint, Outlook, and Excel. Able to utilize these tools effectively for documentation, presentation, communication, and data analysis purposes Bonus Points If: Previous experience in lead generation and prospect management is highly desirable. Prior experience in outbound call centres, inside sales, or related roles is preferred.

Greetings from AIS!! AIS (Applied Information Sciences) is a highly regarded software and systems engineering firm providing professional application development services to commercial and government clients since 1982. One of Microsofts oldest and largest Managed Gold partners in the U.S., AIS is exclusively focused on building enterprise-class custom applications using Microsoft technologies. As we continue to experience extraordinary growth, we are seeking professionals to join our AIS Team in India. For more information, please visit: http://www.ais.com https://www.ais.com/blog/ Job Summary: Location: Hyderabad, India Work Mode : Hybrid - 3 days Work from office Shift : Regular shift with EST time zone overlapping is required Mode of Hire: Full-time opportunity Required Skills We are building a next-generation Managed Services capability that blends automation, industry best practices, and deep cloud expertise with Hyderabad as a critical hub. We are seeking a high-energy and visionary Senior Manager - Managed Services to establish and lead our Managed Services capability in Hyderabad. This role will play a pivotal part in shaping AISs global delivery model, supporting pre-sales pursuits, and driving operational excellence with automation and modern tooling. You will work closely with cross-functional stakeholders to deliver consistent, scalable, and high-impact services that set AIS apart in the market. Key Responsibilities 1. Build & Lead Hyderabad Delivery Hub Stand up and scale a world-class managed services team in Hyderabad. Hire, mentor, and lead a high-performing team aligned with customer SLAs and internal quality goals. Build a strong foundation of governance, rigor, and proactive service culture. 2. Establish Best Practices & Operational Excellence Design and implement standard operating procedures (SOPs), SLAs, and governance structures. Introduce and operationalize automation and AI Ops techniques to improve efficiency. Ensure seamless coordination with onshore leads and delivery managers. 3. Pre-Sales & Solutioning Enablement Partner with sales and solutioning teams to develop proposals, RFP responses, and pricing models. Create standardized managed services offerings that are easy to position and scale. Bring a differentiated, consultative approach to customer discussions. 4. Tools, Automation, and Differentiation Recommend and implement leading ITSM, monitoring, and automation tools (e.g., ServiceNow, Azure Monitor, Logic Apps). Build reusable accelerators and service frameworks to support scale. Promote a mindset of insight-led operations rather than reactive ticket handling. 5. Stakeholder Engagement & Governance Participate in internal and customer-facing QBRs, governance calls, and escalation management. Ensure services are aligned to business outcomes, KPIs, and continuous improvement. Collaborate with the U.S.-based leadership and Microsoft partner ecosystem. Qualifications 10+ years of experience in IT services, with at least 5 years in a managed services or operations leadership role. Proven success in building and scaling managed services delivery teams, preferably in India. Deep familiarity with the Microsoft ecosystem (Azure, M365, Power Platform) and cloud support models. Experience with automation frameworks and ITSM tools like ServiceNow, Jira, or Freshservice. Strong analytical, communication, and stakeholder management skills. Demonstrated ability to support sales cycles and translate technical capabilities into business value. A builders mindset with fire in the belly to lead, innovate, and differentiate. What We Offer An opportunity to build a key function from the ground up in a high-growth company. Exposure to global clients, cutting-edge platforms, and pre-sales strategy. A collaborative, entrepreneurial culture with real ownership and growth potential. A leadership role that combines strategy, execution, and innovation. If you are interested, please reply to me to meghana.mandhala@ais.com Thanks & Regards, Meghana Reddy M Sr. Talent Aquisition Business Partner

Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward. WHAT YOU LL DO Generate sales for Audio Visual systems through developing and maintaining client relationships and expanding the companys current client base. Day-To-Day Responsibilities: Identify sales prospects within assigned territory and provide accurate forecasts and activity reports to management Analyze cross-selling and up-selling opportunities ensuring that all company products and services have been thoroughly presented and the sales cycle successfully executed Exhibit a consultative sales approach to determine a customers visual collaboration needs. Develop price quotations and bid responses that are complete accurate and profitable. Prepare contracts and pricing strategies for targets accounts and submit all required documentation Work with the installation team to ensure a smooth transition from sale to installation Responsible for developing and executing quarterly sales plans to expand existing client base and generate new business to meet established quota Attend and participate in weekly office sales meetings Meet or exceed aggressive monthly GP quota Design and implement focused prospecting tools such as webinars seminars and email campaigns to increase sales and expand our customer base in the designated territory Establish professional relationships with manufacturer sales and sales engineering personnel. Actively use internal databases to complete client contact information provide detailed notes and track pending activities Follow up on leads within 24 hours of client inquiry Represent company at technological briefings and trade shows as assigned Participate in training and professional development activities as prescribed by management Monitor non-installed product commissions on a weekly basis to ensure timely completion by the end of the month WHAT WE RE LOOKING FOR Must-Haves: Ability to understand present and demonstrate visual collaboration products and services to end user customers Ability to balance multiple tasks with changing priorities Ability to work and think independently and ensuring to meet deadlines Demonstrated ability to maintain strict confidentiality and handle sensitive matters with discretion Excellent attention to detail and organizational skills Must have clear and professional communication skills (written and oral) both internally and externally Proficient with Microsoft Office (Word Excel Outlook) Effective communication and interaction with employees clients and colleagues and the ability to work effectively with all levels of the organization Education and/or Experience: Minimum High school diploma or equivalent A four-year degree is preferred At least 5-7 years experience of direct selling in the AV/VTC area is a preferred WHY YOU LL LIKE WORKING HERE Medical benefits, including vision Paid holidays, sick days, and personal days Enjoyable and dynamic company culture Training and professional development opportunities MORE ABOUT US AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor. AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.

Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward. WHAT YOU LL DO Generate sales for Audio Visual systems through developing and maintaining client relationships and expanding the companys current client base. Day-To-Day Responsibilities: Identify sales prospects within assigned territory and provide accurate forecasts and activity reports to management Analyze cross-selling and up-selling opportunities ensuring that all company products and services have been thoroughly presented and the sales cycle successfully executed Exhibit a consultative sales approach to determine a customers visual collaboration needs. Develop price quotations and bid responses that are complete accurate and profitable. Prepare contracts and pricing strategies for targets accounts and submit all required documentation Work with the installation team to ensure a smooth transition from sale to installation Responsible for developing and executing quarterly sales plans to expand existing client base and generate new business to meet established quota Attend and participate in weekly office sales meetings Meet or exceed aggressive monthly GP quota Design and implement focused prospecting tools such as webinars seminars and email campaigns to increase sales and expand our customer base in the designated territory Establish professional relationships with manufacturer sales and sales engineering personnel. Actively use internal databases to complete client contact information provide detailed notes and track pending activities Follow up on leads within 24 hours of client inquiry Represent company at technological briefings and trade shows as assigned Participate in training and professional development activities as prescribed by management Monitor non-installed product commissions on a weekly basis to ensure timely completion by the end of the month WHAT WE RE LOOKING FOR Must-Haves: Ability to understand present and demonstrate visual collaboration products and services to end user customers Ability to balance multiple tasks with changing priorities Ability to work and think independently and ensuring to meet deadlines Demonstrated ability to maintain strict confidentiality and handle sensitive matters with discretion Excellent attention to detail and organizational skills Must have clear and professional communication skills (written and oral) both internally and externally Proficient with Microsoft Office (Word Excel Outlook) Effective communication and interaction with employees clients and colleagues and the ability to work effectively with all levels of the organization Education and/or Experience: Minimum High school diploma or equivalent A four-year degree is preferred At least 5-7 years experience of direct selling in the AV/VTC area is a preferred WHY YOU LL LIKE WORKING HERE Medical benefits, including vision Paid holidays, sick days, and personal days Enjoyable and dynamic company culture Training and professional development opportunities MORE ABOUT US AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor. AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.

About Gruve Gruve is an innovative software services startup dedicated to transforming enterprises to AI powerhouses. We specialize in cybersecurity, customer experience, cloud infrastructure, and advanced technologies such as Large Language Models (LLMs). Our mission is to assist our customers in their business strategies utilizing their data to make more intelligent decisions. As a well-funded early-stage startup, Gruve offers a dynamic environment with strong customer and partner networks. About the Role: We are seeking a dynamic and experienced sales professional to manage our Cybersecurity Portfolio. This role entails leading the entire sales cycle, from lead generation to closure. Candidate should possess a strategic mindset, exceptional leadership skills, and a deep understanding of cybersecurity technologies and trends. Key Responsibilities: Develop and execute strategic plans to achieve sales targets for the Cybersecurity Portfolio Ability to demonstrate and sell Cybersecurity services- SOC, VAPT assessments, Threat Hunting, Professional and Managed Services around Network Cloud Security (Cisco, Palo Alto, Fortinet, F5, Crowdstrike, Cyble etc. . ) Deep understanding of cybersecurity technologies and solutions, including but not limited to NextGen Firewalls, Endpoint Protection, SIEM, Threat Intelligence, and Incident Response. Drive end-to-end sales processes from lead generation to contract negotiation and deal closure. Conduct market research to identify trends, opportunities, and competitive positioning. Drive initiatives to penetrate these markets effectively. Facilitate partner onboarding and development processes to ensure alignment with organizational objectives. Drive channel development strategies including partner recruitment, lead generation, and upsell/cross-sell initiatives. Develop strategic alliances and partnerships with key stakeholders and CXOs to expand the reach and impact of the Cybersecurity Portfolio. Understand partners business pain points, investment areas, and profitability factors to tailor solutions accordingly. Proficiency in utilizing sales and marketing tool - Zoho CRM/Sales force Establish and nurture relationships with customers at all levels and across departments to ensure exceptional service delivery. Collaborate with cross-functional teams, including marketing, product management, and customer success, to ensure alignment and drive customer satisfaction. Provide regular reporting and analysis of sales performance metrics, including pipeline health, conversion rates, and revenue forecasts. Strong analytical skills, with the ability to leverage data and insights to drive informed decision-making. Ability to thrive in a fast-paced, target-driven environment. Basic Qualifications : Education: Bachelor s degree in business, Marketing, Information Technology, Cyber Security, or a related field. Experience Required: 6 - 10 years. Excellent communication and collaboration skills. Preferred Qualifications Proven track record of successful sales experience in cyber security or IT services. Why Gruve At Gruve, we foster a culture of innovation, collaboration, and continuous learning. We are committed to building a diverse and inclusive workplace where everyone can thrive and contribute their best work. If you re passionate about technology and eager to make an impact, we d love to hear from you. Gruve is an equal opportunity employer. We welcome applicants from all backgrounds and thank all who apply; however, only those selected for an interview will be contacted.

Associate Vice President–Sales will lead the execution of sales to drive revenue growth & market expansion for our IT solutions & services. KRA: —Strategic Planning —Sales Leadership —Performance Tracking & Reporting —Cross-Functional Collaboration Required Candidate profile —10+ yrs of B2B IT services/Software solutions exp in sales & marketing & 5+ in a leadership role —Exp. of cybersecurity, SaaS, managed services, digital marketing, CRM tools & analytics platforms

Job Title: Service Desk Analyst Location: Hyderabad, India Reports to: Service Desk Team Lead Division: Managed Services Team: Service Desk Coretek Services is an industry leading managed solutions provider built on a foundation of passionate technology professionals that embody our Core Values of Attitude, Integrity, and Relationships. Coretek specializes in cloud, virtualization, and mobility technologies all of which would not be possible without the expertise and commitment of our team. It is easy to see why Coretek is regarded as one of the National Best and Brightest Places to Work and a trusted partner to Microsoft, Citrix, Ivanti, IGEL, VMWare, and many more. Position Description: The Service Desk Analyst provides quality level 2 support to multi-client environment, employing a high degree of customer service, technical expertise, and timeliness. Consult and contribute to knowledge base to optimize incident resolution, tracks calls, provides detailed documentation inside ITSM records and follow through on resolution with end users. Responsibilities: Handle incoming tickets and provide second level support; document each call verifying customer information and including all troubleshooting steps Research, resolve, and respond to questions received via telephone calls, emails, and callbacks in a timely manner, in accordance with standards Escalate problems to appropriate individual/group Assist in the resolution of user and support issues among company sites to ensure timely distribution of knowledge and positive impact on user satisfaction Contribute to the Knowledge Base Provide accurate and creative solutions to user problems of moderate nature to ensure user productivity Acquire and maintain current knowledge of relevant product offerings and support policies to provide technically accurate solutions to customers Participate in team projects that enhance the quality or efficiency of Service Desk and assist with special product-related issues as needed Monitor and resolve system generated alerts Perform Azure and on-premises server and user endpoint patching Troubleshoot and resolve backup failures Qualifications: Bachelor s Degree in IT preferred and 2-5 years in a service desk environment Active Directory, Azure Active Directory, passwords, User Creation, GPO, etc. Experience supporting VDI technologies such as Azure Virtual Desktop, iGEL, Citrix, VMware, FSLogix Remote Printer Support and troubleshooting Experience with Windows OS patching and endpoint patching utilizing inTune is desired Experience troubleshooting VPN and Remote Desktop Connections is desired Experience with Logic Monitor and Azure Monitor is desired Strong listening, verbal, and written communication skills A strong sense of urgency and the ability to multi-task effectively with attention to details Well-developed organizational, communications and time management skills Ticket management knowledge, critical urgency important A strong business maturity and professionalism is essential Ability to troubleshoot, analyze and resolve customer concerns High technical aptitude and strong PC literacy skills including function and capabilities Ability to work independently as well as part of a team and function well under pressure ITIL, HDI Support Center Analyst Certification, Network+, A+ or Security+ and Azure certifications are highly desired

OP is looking for an experienced z/OS System Administrator to join our team and play a critical role in maintaining and optimizing our Mainframe environment. The ideal candidate will bring deep technical expertise in the z/OS system, proven experience in hardware refresh projects, and a passion for delivering service excellence. Key Responsibilities: Perform z/OS upgrades (versions 2.4, 2.5, or 3.1) using z/OSMF workflows to ensure smooth transitions and system reliability. Provide comprehensive support for zHardware refresh projects across platforms such as z14, z15, and z16. Manage and maintain software using SMP/E, ensuring timely upgrades and maintenance of Broadcom and IBM tools. Implement and promote z/OS service improvement initiatives and industry best practices. Build and manage configurations for new hardware using IODF, HCD, HMC, and IOCP. Oversee and maintain core z/OS subsystems, including JES2, ISPF, TCP/IP, USS, and Parallel Sysplex. Develop and support automation solutions using REXX and CLIST scripting languages. Ensure robust Disaster Recovery support, preparing for and managing system recovery in critical situations. Provide 24/7 on-call support to resolve system issues and maintain system availability. Required Skills and Expertise: Proven expertise with z/OS upgrades (2.4, 2.5, 3.1) using z/OSMF workflows. Expertise in supporting zHardware Refresh projects (z14, z15, z16). Proficiency in SMP/E for IBM and Broadcom tool maintenance and upgrades. Experience in related configuration tools (IODF, HCD, HMC, IOCP). Strong knowledge of core z/OS subsystems (JES2, ISPF, TCP/IP, USS, Parallel Sysplex). Experience in REXX, CLIST, and automation scripting. Solid understanding of Disaster Recovery processes and IPL flow. Experience with problem diagnosis and resolution (abend, wait states, dumps, SLIP). Familiarity with OEM product installs, ServerPac, and Shopz/SMP/E retrieval. Working knowledge of USS, zFS, VTAM, FTP/SFTP, and network protocols. Ability to support 24/7 on-call operations. Benefits: Health Insurance, Accident Insurance. The salary will be determined based on several factors including, but not limited to, location, relevant education, qualifications, experience, technical skills, and business needs. Additional Responsibilities: Participate in OP monthly team meetings, and participate in team-building efforts. Contribute to OP technical discussions, peer reviews, etc. Contribute content and collaborate via the OP-Wiki/Knowledge Base. Provide status reports to OP Account Management as requested. About us: OP is a technology consulting and solutions company, offering advisory and managed services, innovative platforms, and staffing solutions across a wide range of fields including AI, cyber security, enterprise architecture, and beyond. Our most valuable asset is our people: dynamic, creative thinkers, who are passionate about doing quality work. As a member of the OP team, you will have access to industry-leading consulting practices, strategies & and technologies, innovative training & education. An ideal OP team member is a technology leader with a proven track record of technical excellence and a strong focus on process and methodology.

. Qualification experience B. Com, M. Com, Inter CA (Any finance qualification) Minimum 2-4 years of relevant experience Strong understanding of accounting Well versed with SAP and tally prime accounting ERP Must have good hands-on experience on Microsoft Excel/PPT Requires a proactive approach and verbal / written communication. Should have strong interpersonal skills to interact with Management, Stakeholder, and peers effectively. Ability to communicate and document Problems, resolutions, and action plans. Key responsibilities Recording day to day accounting transactions. Generating Accounts receivable invoice, e-invoicing, sales order, delivery challan etc. using Tally Prime. Accepting the vendor invoices and employee claims and acknowledging the same. Checking whether the expense is capital or revenue in nature and whether any other cost associated with capital expenditure is required to be capitalized along with the assets. Verifying the invoices/employee claims as per the process and getting the requisite approvals within Finance before capturing the entry in books. Routine book entries in accounting package after verifying the applicability of TDS and GST. Prepare employee claim and vendor payment advise as per agreed process. Prepare debtor/creditor/bank reconciliation Prepare TDS workings-monthly and TDS returns- quarterly basis. Prepare Amortization schedule of prepaid expenses. Filing of vouchers on a daily\weekly\monthly basis as agreed process. Prepare audit schedule and coordination with the auditors. Coordination with client for missing /incomplete information on a routine basis

Qualifications: 4+ years of experience in the field of business analysis with Indepth knowledge of Trade life cycle. Ability to analyse complex data sets, identify patterns, and derive meaningful insights to support decision-making and problem-solving. Excellent verbal and written communication skills to effectively interact with stakeholders, convey technical information clearly and create comprehensive documentation. Understanding of business processes, workflows, and knowledge of financial product like derivatives, notes, etc., to align solutions with organisational goals and strategies. Capability to identify issues, evaluate alternatives, and propose innovative solutions to address business challenges. Familiarity with business analysis tools, data analysis software, and an understanding of software development methodologies (Agile, Waterfall, etc.). Expertise in gathering and documenting detailed business requirements, creating functional specifications, and user stories. Skill in managing relationships and expectations among diverse stakeholders, including clients, users, developers, and management. Ability to adapt to changing project scopes, priorities, and timelines while remaining focused on delivering quality outcomes. Must be able to prioritize, multitask as well as work independently. Must be able to maintain quality of work and at the same time meet multiple deadlines as required. Ability to co-exist in a team. Experience in MS office tools like Excel(Advanced), Word, Visio, PPT and MS Project. Experience in Project management tools like Jira Confluence. How We Work: Delta Capita is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, colour, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. If you require any reasonable adjustments through your interview process, please use the designated space within the application questionnaire. This is a permanent full-time position located in Pune/Bangalore. As the selection and interview process is ongoing, please submit your application in English as soon as possible, if your profile is selected, a member of our team will contact you within 4 weeks. Who Are We: Delta Capita Group (a member of the Prytek Group) is a global managed services, consulting, and solutions provider with a unique combination of experience in Financial Services and technology innovation capability. Our mission is to reinvent the financial services value chain providing technology based mutualized services for financial institutions for non-differentiating services. Our 3 offerings are: Managed Services Consulting Solutions Technology To know more about Delta Capita and our culture click here: Working at DC - Delta Capita . Delta Capita India is a Great Place to Work Certified Organization. Please refer to DC GPTW

Cyderes (Cyber Defense and Response) is a pure-play, full life-cycle cybersecurity services provider with award-winning managed security services, identity and access management, and professional services designed to manage the cybersecurity risks of enterprise clients. We specialize in multi-technology, complex environments with the in speed and agility needed to tackle the most advanced cyber threats. We leverage our global scale and decades of experience to accelerate our clients cyber outcomes through a full lifecycle of cybersecurity services. We are a global company with operating centers in the United States, Canada, the United Kingdom, and India. About the Job: Cyderes is looking for a dedicated and creative Senior Cloud DevOps Engineer to join our Managed Services - Engineering team. The ideal candidate will have a passion for automation, identifying opportunities for optimization/stability, and exploring new ideas to better our services and products. The position requires knowledge of CI/CD workflows, scripted automation, metric gathering and analysis, and supportive tool related to big data operations. The candidate should be aware of strong security practices and have a willingness to learn and provide feedback on upcoming technologies. Additionally, the candidate will be responsible for and help in the creation of the Cyderes platform, ensure the highest level of quality and stability of the platform, and integrate with other developers to get functionality out efficiently. Responsibilities : Run, maintain, and improve the Cyderes managed cloud environments Identify opportunities for improvement of the Cyderes platform Troubleshoot and remediate any system/automation issues Maintain and support a production Kubernetes environment Collaborate with internal teams to improve CI/CD processes and procedures Operates within multiple cloud service provider environments Document and standardized engineering procedures Participate in on-call rotation pertaining to infrastructure issues Participate in after-hour maintenance cycles, as needed Research and remediate security concerns with all cloud platforms Requirements: 9+ years working in development/SE/DevOps fields Investigative analysis (CI/CD pipelines, technology PoCs, QoL automation) skills Experience creating and maintaining helm charts is needed Familiarity working in cloud platforms (AWS /Azure /GCP) Experience with containerization/orchestration via Docker Additional experience with Kubernetes operation and administration Knowledge of virtualization hypervisors (VMWare, Microsoft Hyper-V, XenServer) Knowledge of Source control and CI/CD (ArgoCD, Jenkins, GitHub, Spinnaker, Concourse CI, etc.) knowledge Experience with scripting/programming language (Python, Golang, bash, etc.) Bachelor s degree Desired state configuration (Terraform / Salt / Ansible / Puppet / Chef) knowledge Experience supporting and/or creating a production environment Experience working with other developers/engineers Note: This job posting is intended for direct applicants only. We request that outside recruiters do not contact us regarding this position.

mispa Technologies Career - mispa Technologies Press enter for search Let s shape the future together The future depends on what you do today Our values Our values form the basis for everything we do. They define who we are and give a clear and reliable message to both our employees and our partners. We are open, transparent and honest. We respect everyone, regardless of their origin or age. We value the communities we serve and actively support their development. We explicitly view clients as partners. Transparency, understanding, professionalism, and confidentiality regarding all client transactions guide our actions and joint success with our partners. We are passionately committed to our services, our employees and our customers. We are motivated and determined to achieve outstanding results together with our clients. Innovation and market understanding are at the core of our business. We encourage the adoption of new ideas, openness and enterprising thinking to ensure that we provide our customers with market-leading solutions. Together we will master future challenges. We strive to perform outstanding in all aspects. With a strong desire to make things happen, we work consistently to deliver exceptional technology, service and results for our customers. Be a visionary Live your life There is life at work and life outside of work. We want everyone to be healthy, able to pursue their passions, have time to give back and have the resources and support they need. Build extraordinary services Technologies that connect people together in the real world are both inspiring and daunting. We face challenges in the areas of technology, development, operations, consulting and sustainability We love to contribute to the security and stability of organizations and our communities through our work. Integrate everyone A world of seemingly endless possibilities begins with a workplace where you feel welcome and can bring your best ideas and achievements to the team. mispa invites you to discover your limits One team, global mission Let s shape the future together Your future with mispa Senior System Engineer Monitoring & DevOps Grow and shape a secure future together with us! mispa Technologies is an innovative IT security services and solution provider with head office in Langenfeld (Rhineland), Germany and Dev & Operations Center in Cochin (India). We focus on leading German based international companies and deliver IT consulting, technology services and managed services that use Innovative [ ] 5 - 12 years IT Network Security Engineer Grow and shape a secure future together with us! mispa Technologies is an innovative IT security services and solution provider with head office in Langenfeld (Germany) and Dev & Operations Center in Cochin (India), established in 2014. We focus on IT consulting, professional services and managed services that use Innovative Technologies. You will have the [ ] 15 - 60 days 3-10 years IT Infrastructure Specialist Grow and shape a secure future together with us! mispa Technologies is an innovative IT security services and solution provider with head office in Langenfeld (Rhineland), Germany and Dev & Operations Center in Cochin (India), established in 2014. We focus on IT consulting, professional services and managed services that use Innovative Technologies. You will have [ ] 3-8 years SME/ Security Architect Palo Alto Grow and shape a secure future together with us! mispa Technologies is an innovative IT security services and solution provider with head office in Langenfeld (Rhineland), Germany and Dev & Operations Center in Cochin (India) registered under jeitsa Technologies Private Limited operating from SmartCity, Infopark Cochin (India). We focus on IT consulting, professional services and [ ] Senior Python developer Grow and shape a secure future together with us! mispa Technologies is an innovative IT security services and solution provider with head office in Langenfeld (Rhineland), Germany and Dev & Operations Center in Cochin (India). We focus on IT solution development, technology consulting, and managed services that use Innovative Technologies. You will have the [ ] 5-8 years Cisco SD-WAN & WAN Architect / SME Grow and shape a secure future together with us! mispa Technologies is an innovative IT security services and solution provider with head office in Langenfeld (Rhineland), Germany and Dev & Operations Center in Cochin (India). We focus on IT consulting, technology services and managed services that use Innovative Technologies. You will have the opportunity to [ ] Network Engineer SD-WAN (Senior) Senior Network Engineer (SD-WAN) Senior Network Engineer (SD-WAN) Cochin Grow and shape a secure future together with us! mispa Technologies is an innovative IT security services and solution provider with head office in Langenfeld (Rhineland), Germany and Dev & Operations Center in Cochin (India), established in 2014. We focus on IT consulting, professional services and managed services that use [ ] (Senior) Security Engineer (f5) As of now 4-12 years Senior IT Security Engineer Jeitsa Technologies, a division of Mispa Technologies GmbH Germany delivers ITES from the Operation Center in Cochin. We focus on IT consulting, Infrastructure Security Enabled Services and Development. 5 12 years We use cookies on our website to give you the most relevant experience by remembering your preferences. By clicking Accept All , you consent to the use of all cookies. Visit "Cookie Settings" to choose individual cookies. 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We are seeking a dynamic and experienced leader to head our 24x7 Automated Operations and Incident Management unit, supporting Ericsson s managed services. This high-impact role involves leading a multi-functional team responsible for fault surveillance, incident management, and service assurance across multi-vendor, multi-technology telecom environments. What You Will Do: Lead end-to-end 24x7 operations including automated first-level support and critical incident management. Ensure SLA/KPI adherence and effective communication during network incidents. Drive automation and innovation to enhance operational efficiency and reduce delivery cost. Build and grow a high-performing team, ensuring continuous development and performance. Collaborate closely with internal and external stakeholders including customer teams, OEMs, and delivery units. Contribute to business growth by supporting existing operations and identifying new opportunities. The Skills You Bring: 15 20 years of telecom experience with 10+ years in operations leadership roles. Proven experience managing IM/NOC operations and handling major network incidents. Strong background in telecom network technologies and managed services delivery. Expertise in automation, data analytics, and AI-driven operations. Excellent leadership, communication, and stakeholder management skills. Familiarity with industry standards (ITIL, ISO, MSTOP, 3GPP) and Ericsson solutions. Demonstrated ability to foster innovation and lead high-performing, customer-centric teams.

- Drive Sales Growth: Identify and pursue new business opportunities within the corporate sector for both digitization solutions and managed services. - Present GoKhanaValue: Effectively communicate the benefits of our caf Digitization Platform and Managed Services to potential clients. - Develop and Execute Sales Plans: Create and implement strategic sales plans to achieve revenue targets. - Manage Client Relationships: Build and maintain strong, lasting relationships with corporate clients. - Collaborate with Internal Teams: Work closely with marketing, product development, and operations teams to align sales efforts. What you'll Bring: - Proven Sales Track Record: 4+ years of experience in B2B/corporate sales, with a successful track record. - Relationship Building Skills: Excellent interpersonal and relationship-building skills. - Strategic Thinking: Ability to develop and implement effective sales strategies. - Negotiation Skills: Strong negotiation and closing skills. - Self-Motivation: A self-starter with a strong work ethic and a drive to succeed. - Excellent Communication Skills: Exceptional presentation, negotiation and closing skills. Bonus Points: - Experience working in a startup environment. - Understanding of both SaaS and managed services business models. Benefits Why you'll Love Working Here: At GoKhana, you'll be part of a collaborative and innovative team thatpassionate about transforming the way people experience food at work. GoKhana is built on the principle of simplicity, whether it is the simplicity of solving problems or ease of using the app. We offer a competitive salary and benefits package, as we'll as opportunities for professional growth and development.

- Drive Sales Growth: Identify and pursue new business opportunities within the corporate sector for both digitization solutions and managed services. - Present GoKhanaValue: Effectively communicate the benefits of our caf Digitization Platform and Managed Services to potential clients. - Develop and Execute Sales Plans: Create and implement strategic sales plans to achieve revenue targets. - Manage Client Relationships: Build and maintain strong, lasting relationships with corporate clients. - Collaborate with Internal Teams: Work closely with marketing, product development, and operations teams to align sales efforts. What you'll Bring: - Proven Sales Track Record: 4+ years of experience in B2B/corporate sales, with a successful track record. - Relationship Building Skills: Excellent interpersonal and relationship-building skills. - Strategic Thinking: Ability to develop and implement effective sales strategies. - Negotiation Skills: Strong negotiation and closing skills. - Self-Motivation: A self-starter with a strong work ethic and a drive to succeed. - Excellent Communication Skills: Exceptional presentation, negotiation and closing skills. Bonus Points: - Experience working in a startup environment. - Understanding of both SaaS and managed services business models. Benefits Why you'll Love Working Here: At GoKhana, you'll be part of a collaborative and innovative team thatpassionate about transforming the way people experience food at work. GoKhana is built on the principle of simplicity, whether it is the simplicity of solving problems or ease of using the app. We offer a competitive salary and benefits package, as we'll as opportunities for professional growth and development.

Board Meeting Arranging and conducting Board Meetings, Committee Meetings General Meetings (AGMEGM) as specified in the Companies Act or as may be called by the board in a stipulatedtime period Pre Meeting arrangements will include, but not limited to Drafting of Notice, issuing ofnotices, preparation and issuing of Agenda, logistics and admin arrangement, coordinationwith directors and share holders, clarification on issues, holding the meeting, assisting thechairman for conducting the meeting, sitting fees and other expense reimbursement, etc Post Meeting work, but not limited to: Preparation and circulation of draft minutes postapproval of the chairman, intimation to respective departments as may be necessary forimplementation of decisions taken etc Intimation to SESecretarial work Responsible for filing annual reports, amended Memorandum and Articles of Association,return of allotments, notices of appointments, removal and resignation of directors and thesecretary, notices of removal or resignation of the auditors, change of registered office andresolutions in accordance with the Companies Act with the Registrar of Companies Handle inspection and changes suggested by ROC, SEBI or RBI Formation of new companies LLP s Responsible for drafting, designing and publication of the company s annual report anddispatch thereof Regularly communicate with shareholders - both individual and institutional- throughcirculars and notices, and ensure the payment of dividends and interest Creation and satisfaction of changes Filing of unpaid / unclaimed dividend data with ROC Conversion of Partnership firm into LLP Annual return of foreign liabilities assets (as per FEMA) Initiating executing company s restructuring schemes Applications to Government officials for necessary approvals in day to day affairs To Regularly Check the amendments under Companies Act, SEBI Act, RBI, FEMA etc, asapplicable to company and send brief to the team with the applicability to the CompanyStatutory Compliance To ensure quarterly, half yearly, yearly compliances with all the regulatory requirementsunder the Companies Act, 2013, SEBI, FEMA RBI act, stock exchange compliances Filing and registering of various Forms, Documents and Returns as required under theCompanies Act with the Registrar of Companies Maintaining the Statutory Registers of the company as required under the Companies Act Preparing and filing of the various returns and forms with Stock Exchange, Govt authoritiesand other regulators To keep check on promotional shareholding and disclosures related to act Handle investor grievance Liasoning with depositories for compliance

Job description Job Title: Sales Manager/Business Development Manager Location: Bangalore Job Type: Full-Time Job Description: We are seeking an experienced and results-driven Business Development Manager (Sales Manager) to join our team. The ideal candidate will have a proven track record majorly in staff augmentation services (staffing services) and IT Services . This role requires a strategic thinker with strong relationship-building skills to drive revenue growth and expand our client base. We are looking for someone who can hunt and acquire new logos (captive accounts) and has experience working with Global Capability Centers (GCCs). Key Responsibilities: Develop and execute business development strategies to acquire new clients for staffing services and IT Services. Identify, engage, and build relationships with potential clients, decision-makers, and industry influencers. Conduct market research to identify business opportunities and stay updated on industry trends. Collaborate with internal teams to understand company offerings and effectively present solutions to clients. Negotiate contracts, pricing, and business terms with clients to close deals successfully. Meet and exceed sales targets and business development objectives. Maintain a strong sales pipeline, track sales activities, and report on performance metrics. Represent the company at networking events, conferences, and trade shows to generate leads. Required Qualifications: MBA or related field. 15+ years of experience in Sales in staff augmentation and IT Services . Strong understanding of software development life cycle (SDLC) and IT staffing solutions. Excellent communication, negotiation, and interpersonal skills. Proven ability to build and maintain client relationships. Experience using CRM tools to track sales activities. Ability to work independently and drive results in a competitive environment. Preferred Qualifications: Experience in IT consulting or software services industry. Familiarity with emerging technologies and trends in application development. Strong network of contacts in the IT industry. If you are passionate about driving business growth and have the expertise in application development product sales and staff augmentation, we encourage you to apply!

he/she primary role is to ensure that standard methodology, processes and tools are developed that provide repeatable results and are adopted across the user community. The IT Service Delivery group manage the delivery of all infrastructure and applications used by the business. The function of this role is to manage and enforce the day-to-day service management processes defined for the operation of these systems. Including: ITSM Process Consulting for CM/KM/EM but primarily problem management Service Level Reporting Continuous Service Improvement Data Analytics & Data Visualization ServiceNow Operations Major Incident Management IT Asset Management (HAM & SAM) Understanding around Cloud Technologies (AWS, Azure) Understanding around Data Warehouse Principals Key Responsibilities Major Areas of Accountability: Provide appropriate governance oversight to ensure that the practitioner community is adhering to standard methodology, processes, and practices. Define the organizational measures required to determine the state of the practice area and if practitioners are operating successfully. Develop and administer the tools required to effectively measure practitioner skill assessments. Lead the development of a continuous feedback process for practitioners to identify process improvements. Technology analytics process Ownership, Championship & Improvement Thorough understanding of technology assets/environments/services, business needs and SLAs. Lead the creation and management of processes and reports that provide insight into improvement opportunities. Delivery Build and lead a Team of ITIL Service Management Professionals. Act as the Services Process Manager for the Problem, Change, Knowledge & Event Management processes and the workflows associated with each. Partner with adjacent services team leaders to deliver our service operations strategic plan and roadmap. Define, implement, and maintain the key performance indicators (KPIs) of the services including the generating and distributing of reports to measure the effectiveness and value of the services. Chair the operational review cadence for internal governance related to service performance against our KPIs and targets. Conduct root cause analysis/postmortem meetings and facilitates the problem management process for lessons learned and preventive recurrence. Manage and drive the incident and change management processes to always ensure operational stability. Develop framework and serve as a facilitator of audits and assessments to ensure processes and services are fit for purpose and support the mission. Serve as an expert analyst and advisor to plan, manage, and execute Process Improvement & partner with Data Science team in finding potential use cases for ITSM Intelligent Automation ( AI ML ). Knowledge of ServiceNow Predictive Analytics & other ML Tools. Python & R Scripting is good to have. Knowledge of PowerBi & advance ServiceNow reporting. Manage employee performance, setting objectives, and conducting regular team and individual performance reviews. Create and build relationships with key business stakeholders Decision Making Authority: Frequently interacts with subordinate supervisors, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers and the company Interacts with the VP of Managed Services and the Business Unit Constituents to rationalize, enhance and evolve our Managed Service offerings. Continuous Improvement Work with application teams to determine the impact of application changes to the monitors configured for an application and determine if any changes or additions are required. Assist teams in identifying monitoring requirements and implementing the appropriate monitors to achieve the desired results. Use experience, expertise, and data analysis to collaborate with manager and team members in the identification of corrective action to increase efficiency, improve performance and meet or exceed targets. Identify scope of process improvements & logging defects or enhancements for the same in ServiceNow. Participate in ITSM Process enhancement, defect fixes & thoroughly test them in ServiceNow Lower environment. Able to keep all the process documents & SharePoint site up-to date. Required Qualifications Bachelor s degree in Business, Computer Science, Information Technology or related field; or equivalent work experience. 10-15 years experience in project execution role across the solution delivery life cycle (e. g. requirements, analysis, testing, and implementation). Demonstrated proficiency in assigned practice area (including general practice, methodology, tools and processes). Superior written and verbal communication skills; to include developing executive level presentations. Proven practice area leadership experience, including ability informally lead and mentor peers across the practice community. Effective at building and maintaining a resource network; demonstrated skills in building effective business consulting relationships. ITIL Foundation or Expert certification Work experience of Service Management tools, preferably ServiceNow Excellent communication skills & practices delivery of ITIL process training sessions. This role require managing Team Leaders & individual contributors across TI Operations Preferred Qualifications ServiceNow Operations Data Science for ITSM Intelligent Automation ITIL Expert PowerBI Flexera One Process consulting Training & Coaching Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U. S. based financial planning company headquartered in Minneapolis with a global presence. The firm s focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You ll also have plenty of opportunities to make your mark at the office and a difference in your community. So if youre talented, driven and want to work for a strong ethical company that cares, take the next step and create a career at Ameriprise India LLP. Full-Time/Part-Time Timings (2:00p-10:30p) India Business Unit AWMPO AWMP&S Presidents Office Job Family Group Technology

Not Applicable Specialism Managed Services Management Level Senior Associate & Summary . Those in social sustainability at PwC will focus on providing consulting services related to topics such as social responsibility and impact, labour conditions, diversity and inclusion, product safety and more. You will analyse client needs, develop strategies to enhance social impact, and offer guidance and support to help clients integrate sustainable and socially responsible practices into their operations and stakeholder engagement. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us . & Summary A career withi n the Skills Team of the Social Sector Vector of RDS. Responsible for engaging with clients and finding opportunities to drive revenue growth Look at both account management of existing accounts and identification of new business opportunities Work closely with clients to deepen and scale the relationship Act as a bridge between the existing and prospective clients and the content delivery team to ensure quality and scale while identifying and mitigating business risks and threats Mandatory skill sets Excellent communication and presentation skills; Ability and willingness to travel to client locations/ or as required ; demonstrated success in managing and leading highperformance teams; and experience working in a fastpaced and dynamic environment, driving business growth through industry engagement. Preferred skill sets Excellent communication and presentation skills; Ability and willingness to travel to client locations/ or as required ; demonstrated success in managing and leading highperformance teams; and experience working in a fastpaced and dynamic environment, driving business growth through industry engagement. Years of experience required 4 + years Education qualification Post Graduate Education Degrees/Field of Study required Master Degree Degrees/Field of Study preferred Required Skills Corporate Engagement Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Communication, Community Relations, Creativity, Customer Data Management (CDM), Diversity Program Development, Embracing Change, Emotional Regulation, Empathy, Environmental Health and Safety, Human Capital Management, Human Rights Issues, Inclusion, Intellectual Curiosity, Investor Communications, Just Transition, Learning Agility, Optimism, Product Safety, Safety Compliance, SelfAwareness, Social Impact Assessments {+ 2 more} Travel Requirements Government Clearance Required?

Position Overview: You are intense about technology and exceed all expectations with your clients, from deadlines to deliverables. This position is responsible for executing and delivering solutions related managed services requests from customers. This role is expected to be an expert in the Diligent solutions and collaborate with internal teams to get the job done. Key Responsibilities Deliver Professional Services over the course of the entire customer journey and/or product enablement lifecycle. Assist PS management, CS team, and other stakeholders (where relevant and appropriate. Example: Sales, PM, PMM or Marketing) in the different stages of the customer lifecycle. Leverage Domain, Industry and Product expertise to provide guidance to customers on best practices regarding solution rollout and project execution. Continue to develop Domain and Product expertise to provide guidance to customers on best practices for solution rollout and project execution through continuous learning and personal development. Build confidence to lead the implementation process end-to-end independently including engagement with the customer. Work with clients to understand their program goals and how they collect/process data Leverage Diligent methodology to configure and implement our product and enable customers to use our products Provide guidance on best practices and usage of our products to achieve best results. Ensure a good customer experience during the implementation journey. Ensure timely and quality delivery of the services contracted by customers. Collaborate with Delivery Managers to ensure any new service requests are handled appropriately or routed request to the correct teams. Required Experience/Skills 3-5 years of experience in an internal or external client-facing or consulting role Embody Customer First mindset in all undertakings, operating with urgency, excellence, and accountability to customer outcomes and experiences. Maintains a consistently high-quality level of work ethic including attention to detail, accuracy, and following processes and procedures with stakeholders and customers. Demonstrate effective time management and organization skills and ability to multi-task in a fast-paced environment Shows a willingness to problem-solve and take on new challenges Ability to work as part of a team to deliver in tight timeframes and respond quickly in a constantly changing environment Passionate about GRC (i.e. governance, audit, compliance, internal controls, information security, ESG and/or risk management, etc) Excellent communication skills-including delivery of presentations or workshop Ability to effectively engage customer personnel in solution discussions to resolve issues regarding GRC requirements and goals Relevant Professional GRC accreditation (planned, in progress, or obtained) (e.g., CIA, CA, CGA, CMA, CPA, CFE, CISA, CRISC, CISSP etc.) Preferred Experience/Skills Amazing communication skills Demonstrate effective time management and ability to multi-task in a fast-paced environment Experience with GRC and/or analytics tool is a plus Experience in a platform based products/solutions is an added advantage. GRI Sustainability Reporting, ISB or other relevant certification desired Undergraduate degree in a relevant area (e.g. Business Administration, Compliance Management, Legal & Ethics, Supply Chain Management, Engineering, Information Security or MIS) is a plus.

About Us At Diligent, you are an agent of positive change. You are joining a team of passionate, smart, creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Be a part of a global community on a mission to make a real impact. Learn more at diligent.com . Position Overview: You are intense about technology and exceed all expectations with your clients, from deadlines to deliverables. This position is responsible for executing and delivering solutions related managed services requests from customers. This role is expected to be an expert in the Diligent solutions and collaborate with internal teams to get the job done. Key Responsibilities Deliver Professional Services over the course of the entire customer journey and/or product enablement lifecycle. Assist PS management, CS team, and other stakeholders (where relevant and appropriate. Example: Sales, PM, PMM or Marketing) in the different stages of the customer lifecycle. Leverage Domain, Industry and Product expertise to provide guidance to customers on best practices regarding solution rollout and project execution. Continue to develop Domain and Product expertise to provide guidance to customers on best practices for solution rollout and project execution through continuous learning and personal development. Build confidence to lead the implementation process end-to-end independently including engagement with the customer. Work with clients to understand their program goals and how they collect/process data Leverage Diligent methodology to configure and implement our product and enable customers to use our products Provide guidance on best practices and usage of our products to achieve best results. Ensure a good customer experience during the implementation journey. Ensure timely and quality delivery of the services contracted by customers. Collaborate with Delivery Managers to ensure any new service requests are handled appropriately or routed request to the correct teams. Required Experience/Skills 3-5 years of experience in an internal or external client-facing or consulting role Embody Customer First mindset in all undertakings, operating with urgency, excellence, and accountability to customer outcomes and experiences. Maintains a consistently high-quality level of work ethic including attention to detail, accuracy, and following processes and procedures with stakeholders and customers. Demonstrate effective time management and organization skills and ability to multi-task in a fast-paced environment Shows a willingness to problem-solve and take on new challenges Ability to work as part of a team to deliver in tight timeframes and respond quickly in a constantly changing environment Passionate about GRC (i.e. governance, audit, compliance, internal controls, information security, ESG and/or risk management, etc) Excellent communication skills-including delivery of presentations or workshop Ability to effectively engage customer personnel in solution discussions to resolve issues regarding GRC requirements and goals Relevant Professional GRC accreditation (planned, in progress, or obtained) (e.g., CIA, CA, CGA, CMA, CPA, CFE, CISA, CRISC, CISSP etc.) Preferred Experience/Skills Amazing communication skills Demonstrate effective time management and ability to multi-task in a fast-paced environment Experience with GRC and/or analytics tool is a plus Experience in a platform based products/solutions is an added advantage. GRI Sustainability Reporting, ISB or other relevant certification desired Undergraduate degree in a relevant area (e.g. Business Administration, Compliance Management, Legal & Ethics, Supply Chain Management, Engineering, Information Security or MIS) is a plus. What Diligent Offers You Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few We have teams all over the world . We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney. Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding. Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability - to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Headquartered in New York, Diligent has offices in Washington D.C., Baltimore, London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney. To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.

Applications Software Technology (AST), an IBM company was founded on one simple thought, to put our people and our customers first, and you can never lose. AST is a globally recognized award-winning full-service enterprise systems integrator, serving clients in the Public and Commercial Sectors for over 27 years. Clients look to AST for leadership and assistance in systems integration, business process redesign, project management, systems administration, and training. From on-premises applications to modern cloud technology, AST s services encompass all aspects of Enterprise Resource Planning, Business Intelligence, Enterprise Performance Management, Customer Experience, and Middleware. AST also offers flexible Managed Services, supporting the needs of over 200 Public Sector and Commercial customers around the globe. If youre someone with energy, drive, and creativity, AST is the place for you. If youre someone with energy, drive, and a passion for innovation, you will be surrounded by like minds at AST. We are Oracle Platinum Partners, who strive every day to be the best at what we do. Currently, we are looking for a experienced resource having good understanding of Oracle Sales Cloud (B2B/Redwood UI) Consultant on a permanent basis to join our team with proven experience. What Youll Do: Capture the requirement around Sales Cloud. Responsible for the functional specification, technical design, implementation, and support of CX Sales. Collaborate with cross-functional teams, including Sales, Finance, and Human Resources, to establish and maintain effective incentive compensation processes and policies. Develop and maintain a comprehensive understanding of the companys incentive plans, including metrics, targets, and payout structures. Collaborate with Sales Operations to ensure accurate and timely data collection, validation, and integration into the compensation system. Perform regular audits and analysis of incentive compensation data to identify and resolve any discrepancies or inaccuracies. Provide support and guidance to sales representatives and managers regarding incentive compensation plans, calculations, and payouts. Able to set up the system to meet the desired business process and requirements.

As a Director in our Financial Crime Compliance Managed Services group, you will be responsible for exercising leadership and strategic direction over client projects, w hile supporting the growth of AMLRS business and people . The successful candidate should possess strong working knowledge and understanding of Anti-Money Laundering ( AML ) regulatory requirements and industry best practices to direct teams to produce high quality deliverables for clients on projects; as well as possess the ability to lead the development of new methodologies and approaches to address client needs. The Director should understand and have the ability to work in an agile , dynamic environment and be able to exercise governance and oversight on multiple AML/financial crime projects . This role requires collaboration with cross-jurisdictional teams and requires the ability to exercise sound judgment and AML knowledge to manage risk and ensure that product deliverables are executed with a high level of quality in within project timelines . Primary Responsibilities Provide operational soundness and compliance on AML/FC engagements: Lead financial crime engagements in accordance with terms of service agreements stipulated in the executed statement of work (SOW)/contract. Set the tone for quality standards and issue escalation and management on the engagement. Serve as a point of contact for issues escalated by the Manager and Senior Managers on the engagement and ensures prompt resolution of potential issues while managing client expectations. Define and review KPI/ KRI/ dashboard reports needed to effectively manage risks on the engagement. Define and review all pertinent client deliverables prior to submission to the client. Attend key client meetings and ensure that internal and external meetings are attended by the appropriate AMLRS team members. Oversee the engagement leverage model to ensure that it is continuously assessed and adequate to meet the needs of the client; as well as consider and escalate any contractual amendments required to maintain sound operation and execution of the engagement. Ensure that Senior Managers on the engagement exercise appropriate oversight and management over Time reporting by all members of the engagement team. Ensure that client billing is completed timely and correctly and approve invoices in a timely manner. Work with Senior Managers on the engagement to ensure that performance reviews are completed appropriately and timely . Client Relationship Management: Leverage knowledge and experience to help identify new client opportunities (through client interaction and governance and oversight of the engagement team) and discuss with Account Management and Sales functions . Organize and lead periodic touch points with client stakeholders to assess their needs and obtain feedback around AMLRS performance, including organizing and leading bi-annual/annual executive meetings with the client key stakeholders . Manage and coordinate certain internal strategic initiatives across the Managed Services practice working closely with Sr Managers and Managers and providing updates to practice leads and rest of the organization as appropriate . Mentor and coach Engagement Teams : Establish and set the tone for developing strong, inclusive mentoring and coaching relationships on the engagement, across all staff levels. Set the tone and encourage personal development on the engagement ( i.e. encourage attendance of AMLRS trainings and personal development events and initiatives) Partner with Shared Service teams to address human capital and information technology related needs. Required Qualifications Bachelor s Degree Overall, 18- 22 years or more of AML / Financial Crimes experience, with an understanding of regulatory requirements as it pertains to areas such as transaction monitoring, AML policies and procedures, KYC, EDD and AML independent testing, and compliance transformation Proven ability to lead, mentor and coach teams of up to 2 00 + analysts. Very strong entrepreneurial spirit - highly collaborative, able to express ideas readily, manage change fluidly, able to influence and identify opportunities. Strong problem solving and analytical skills Effective issue management skills . Demonstrated client and team relationship management and development experience Preferred Q ualifications CAMS Certification MBA