779 Managed Services Jobs - Page 15

Job Title: Bid Manager Reports to: Senior Director Job Summary: Were seeking an experienced Bid Manager to lead the development and submission of high-value bids for IT infrastructure and managed services projects across the GOVT/PSU/Enterprise sectors, etc. The successful candidate will have a proven track record of managing large bids ( 50cr to 500cr) and will be responsible for ensuring that our bids are compliant, competitive, and aligned with customer requirements. Key Responsibilities: 1. Bid Strategy Development: - Develop and execute bid strategies to win high-value IT infrastructure and managed services projects. - Collaborate with cross-functional teams to identify key differentiators and value propositions. 2. Bid Planning and Management: - Plan and manage the bid process, including timelines, resources, and budgets. - Ensure compliance with customer requirements, RFPs, and regulatory frameworks. 3. Proposal Development: - Oversee the development of high-quality proposals, including technical, commercial, and contractual components. - Ensure that proposals are tailored to customer needs and showcase our unique value proposition. 4. Team Leadership: - Lead and manage a team of bid professionals, including proposal writers, subject matter experts, and designers. - Ensure that team members are equipped with the necessary skills and resources to deliver high-quality bids. 5. Stakeholder Management: - Build and maintain relationships with key stakeholders, including customers, partners, and internal teams. - Ensure that stakeholder expectations are managed and that we deliver on our commitments. Requirements: 6+ years of experience in bid management, sales, or a related field, with a focus on IT infrastructure and managed services. Proven track record of managing large bids ( 50cr to 500cr) and achieving win rates. Strong understanding of IT infrastructure and managed services, including cloud, security, and digital transformation. Excellent leadership, communication, and project management skills. Ability to work under pressure and manage multiple bids simultaneously. Nice to Have: Experience with bid management tools and software, such as BidMatrix or similar. Knowledge of industry trends, regulatory frameworks, and compliance requirements. Familiarity with agile methodologies and design thinking. What We Offer: Competitive salary and benefits package. Opportunity to work on high-value bids and contribute to business growth. Collaborative and dynamic work environment with a team of experienced professionals.

Job Title: Sr. Linux Engineer RedHat / Ubuntu / Debian (L3 Managed Services) Company: SHI | LOCUZ Location: Hyderabad Experience: 8+ Years Level: L3 Managed Services Shift: 24/7 Rotational Support Notice Period: Immediate Joiners Preferred / Max 15 20 Days Job Overview: We are looking for a highly experienced Sr. Linux Engineer to join our Managed Services team at SHI | LOCUZ. The ideal candidate will have deep expertise in Linux systems (RedHat, Ubuntu, Debian), with strong troubleshooting skills and a passion for building and maintaining highly available and secure enterprise infrastructure environments. Key Responsibilities: Handle L3 escalations and client-facing incidents Design, manage, and support Linux-based infrastructure environments Provide consultative and technical leadership in managing complex IT issues Automate operational tasks using scripting (Shell, Python, etc.) Implement system security, compliance, and governance best practices Monitor system performance, conduct root cause analysis (RCA), and ensure 24x7 availability Triage technical issues and recommend effective solutions Ensure change management processes are followed with minimal disruption Represent the team in major incident reviews and vendor escalations Provide mentorship to junior engineers and foster team development Work closely with application vendors and cross-functional IT teams Evaluate and onboard new technologies and tools for automation and efficiency Interface with ITSM platforms (e.g., ServiceNow, Autotask) for issue tracking Required Skills & Experience: 8+ years of experience in Linux system engineering (RedHat/Ubuntu/Debian) Hands-on experience in Managed Services environments (L3 support level) Strong exposure to cloud platforms like AWS and/or Azure Experience in automation and scripting (Shell, Bash, Python, Ansible, etc.) Excellent troubleshooting and analytical skills Familiarity with monitoring tools and ticketing systems Strong understanding of system security and compliance frameworks Preferred Certifications (Optional but Advantageous): RHCE / RHCSA AWS SysOps Administrator / Azure Administrator ITIL Foundation Why Join SHI | LOCUZ? Work with a high-performing global infrastructure team Exposure to cutting-edge Linux and cloud technologies Supportive environment with strong learning and growth opportunities Competitive benefits and long-term career development

Job Title: Sr. Network Engineer (Cisco / Palo Alto / Meraki / Aruba / Fortinet / Sophos) Company: SHI | LOCUZ Location: Hyderabad Experience: 8+ Years Notice Period: Immediate joiners preferred / Max 15 20 Days Work Mode: On-site | 24x7 Support (Rotational Shifts) Level: L3 Managed Services Job Description: We are hiring a Senior Network Engineer (L3) to join our growing team at SHI | LOCUZ. This is a high-impact role responsible for designing, implementing, managing, and troubleshooting complex network infrastructures within a Managed Services environment. Key Responsibilities: Design and deploy scalable and secure network solutions Install, configure, and support enterprise-level network hardware/software Monitor, troubleshoot, and optimize network performance (L3 level support) Ensure network availability and security for mission-critical systems Work closely with L1/L2 support teams and coordinate with OEM/vendor support Maintain documentation for all network changes and configurations Collaborate with internal IT and security teams Stay up to date with the latest networking technologies and best practices Technical Skills Required (at least two L3 level): Cisco Security / Cisco Meraki Palo Alto Aruba Sophos Fortinet Juniper / Mist (preferred) Must-Have: Minimum 8 years of relevant experience in network engineering Hands-on experience in a Managed Services environment Strong analytical and troubleshooting skills Willingness to work in 24x7 support shifts Excellent communication and coordination skills Preferred Certifications: (CCNP, PCNSE, NSE, Fortinet, Aruba Certified, or similar) Why Join Us? Work with cutting-edge technologies Be part of a growing team delivering enterprise-grade solutions Opportunity for growth in a dynamic and supportive work environment

Job Title: Bid Manager Reports to: Senior Director Job Summary: Were seeking an experienced Bid Manager to lead the development and submission of high-value bids for IT infrastructure and managed services projects across the GOVT/PSU/Enterprise sectors, etc. The successful candidate will have a proven track record of managing large bids ( 50cr to 500cr) and will be responsible for ensuring that our bids are compliant, competitive, and aligned with customer requirements. Key Responsibilities: 1. Bid Strategy Development: - Develop and execute bid strategies to win high-value IT infrastructure and managed services projects. - Collaborate with cross-functional teams to identify key differentiators and value propositions. 2. Bid Planning and Management: - Plan and manage the bid process, including timelines, resources, and budgets. - Ensure compliance with customer requirements, RFPs, and regulatory frameworks. 3. Proposal Development: - Oversee the development of high-quality proposals, including technical, commercial, and contractual components. - Ensure that proposals are tailored to customer needs and showcase our unique value proposition. 4. Team Leadership: - Lead and manage a team of bid professionals, including proposal writers, subject matter experts, and designers. - Ensure that team members are equipped with the necessary skills and resources to deliver high-quality bids. 5. Stakeholder Management: - Build and maintain relationships with key stakeholders, including customers, partners, and internal teams. - Ensure that stakeholder expectations are managed and that we deliver on our commitments. Requirements: 6+ years of experience in bid management, sales, or a related field, with a focus on IT infrastructure and managed services. Proven track record of managing large bids ( 50cr to 500cr) and achieving win rates. Strong understanding of IT infrastructure and managed services, including cloud, security, and digital transformation. Excellent leadership, communication, and project management skills. Ability to work under pressure and manage multiple bids simultaneously. Nice to Have: Experience with bid management tools and software, such as BidMatrix or similar. Knowledge of industry trends, regulatory frameworks, and compliance requirements. Familiarity with agile methodologies and design thinking. What We Offer: Competitive salary and benefits package. Opportunity to work on high-value bids and contribute to business growth. Collaborative and dynamic work environment with a team of experienced professionals.

Job Title: Sales Coordinator Reports to: Senior Director Location: Hyderabad Job Summary: Were seeking a highly organized and detail-oriented Sales Coordinator to support our sales team in driving business growth in the IT infrastructure and managed services space. The successful candidate will be responsible for coordinating sales activities, managing sales-related administrative tasks, and ensuring seamless communication between sales teams, customers, and internal stakeholders. Key Responsibilities: 1. Sales Support: - Coordinate sales activities, including scheduling meetings, demos, and calls. - Prepare sales materials, such as presentations, proposals, and quotes. - Ensure accurate and timely delivery of sales-related documents. 2. Customer Relationship Management: - Update CRM systems with accurate customer information and sales activity data. - Manage customer communication, including emails, calls, and meetings. 3. Sales Administration: - Manage sales-related paperwork, including contracts, orders, and invoices. - Coordinate with internal teams, such as finance and operations, to ensure smooth sales process. 4. Data Management: - Maintain accurate and up-to-date sales data, including customer information and sales performance metrics. - Provide sales analytics and insights to support sales strategy and decision-making. 5. Communication: - Ensure effective communication between sales teams, customers, and internal stakeholders. - Respond to customer inquiries and resolve issues in a timely and professional manner. Requirements: - 5-10 years of experience in sales coordination or a similar role. - Strong organizational and time management skills. - Excellent communication and interpersonal skills. - Proficiency in CRM systems, such as Microsoft dynamics/Zoho/Salesforce or similar. - Ability to work in a fast-paced environment and prioritize multiple tasks. Nice to Have: - Experience in the IT infrastructure and managed services industry. - Knowledge of sales processes and methodologies. - Familiarity with sales analytics and reporting tools. What We Offer: - Competitive salary and benefits package. - Opportunity to work with a dynamic and growing organization. - Collaborative and supportive team environment. If youre a motivated and detail-oriented individual with excellent communication skills, wed love to hear from you!

Responsibilities: * Manage software, hardware & cloud sales. * Lead IT sales strategy & execution. * Collaborate with marketing on campaigns & events. * Maximize revenue through solution selling. Annual bonus Health insurance Provident fund

About Cognite Embark on a transformative journey with Cognite, a global SaaS forerunner in leveraging AI and data to unravel complex business challenges through our cutting-edge offerings including Cognite Atlas AI, an industrial agent workbench, and the Cognite Data Fusion (CDF) platform. We were awarded the 2022 Technology Innovation Leader for Global Digital Industrial Platforms & Cognite was recognized as 2024 Microsoft Energy and Resources Partner of the Year. In the realm of industrial digital transformation, we stand at the forefront, reshaping the future of Oil & Gas, Chemicals, Pharma and other Manufacturing and Energy sectors. Join us in this venture where AI and data meet ingenuity, and together, we forge the path to a smarter, more connected industrial future. Learn more about Cognite here Cognite Product Tour 2024 Cognite Product Tour 2023 Data Contextualization Masterclass 2023 Our values Impact : Cogniters strive to make an impact in all that they do. We are result-oriented, always asking ourselves. Ownership : Cogniters embrace a culture of ownership. We go beyond our comfort zones to contribute to the greater good, fostering inclusivity and sharing responsibilities for challenges and success. Relentless : Cogniters are relentless in their pursuit of innovation. We are determined and deliverable (never ruthless or reckless), facing challenges head-on and viewing setbacks as opportunities for growth. Role Summary Cognite is seeking a strategic, execution-focused leader to build and scale our Global Customer Support and Managed Services organization. This role is critical to our journey toward becoming a world-class, customer-obsessed, and revenue-generating services organization. As the Head of Global Customer Support & Managed Services, you will define and execute the operating model, transitioning from outsourced support to a high-performing in-house model based in India. Additionally, you will launch and grow an enterprise-grade Support Services offering that ensures the performance, reliability, and business continuity of Cognite solutions in mission-critical industrial environments. Key Responsibilities Define and execute the strategy and operating model for global Customer Support and Managed Services, aligned with Cognite s product, customer success, and commercial strategies. Transition support operations from outsourced partners to a scalable, high-performing internal team based in Bangalore , ensuring a seamless migration while maintaining excellent customer experience. Build and operationalize a Managed Services capability for Cognite s largest enterprise customers, providing proactive monitoring, performance tuning, reliability engineering, and ongoing system health management. Establish and govern global delivery processes , including ITIL-based practices, SLAs/OLAs, 24x7 support, tiered escalation models, and incident/problem/change management frameworks. Collaborate with Sales and Customer Success teams to develop and commercialize premium support and managed services packages , driving attach rate, ARR uplift, and account expansion. Define and track KPIs for team performance and customer success, including CSAT, resolution SLAs, renewal impact, NRR influence, and managed services adoption. Recruit, develop, and lead a global team with core operations in Bangalore and key support roles in EMEA, APAC, and the Americas fostering a high-performance, customer-centric culture. Qualifications 15+ years of leadership experience in global technical support, managed services, or enterprise operations within high-growth, product-led companies (e.g., Oracle, Salesforce, ServiceNow, Snowflake, Databricks). Proven success in building support and managed service functions from the ground up , ideally within fast-scaling SaaS or industrial software environments. Hands-on experience migrating from partner-led to in-house delivery models , particularly in India, with a strong focus on operational excellence and talent development. Expertise in enterprise managed services for mission-critical workloads , preferably within industrial, SaaS, or data-intensive domains. Deep knowledge of DataOps, cloud infrastructure, SaaS platforms, and IT/OT convergence. Exceptional cross-functional collaboration and stakeholder management skills , working effectively with Product, Sales, Engineering, and Customer Success teams. Strong customer-first mindset and executive presence , with the ability to confidently engage with enterprise clients and senior stakeholders. Join the global Cognite community! - Join an organization of 70 different nationalities with Diversity, Equality and Inclusion (DEI) in focus - Office location Rathi Legacy (Rohan Tech Park ) Hoodi (Bengaluru) - A highly modern and fun working environment with sublime culture across the organization, follow us on Instagram @ cognitedata to know more - Flat structure with direct access to decision-makers, with minimal amount of bureaucracy - Opportunity to work with and learn from some of the best people on some of the most ambitious projects found anywhere, across industries - Join our HUB to be part of the conversation directly with Cogniters and our partners. - Hybrid work environment globally Why choose Cognite Join us in making a real and lasting impact in one of the most exciting and fastest-growing new software companies in the world. We have repeatedly demonstrated that digital transformation, when anchored on strong DataOps, drives business value and sustainability for clients and allows front-line workers, as well as domain experts, to make better decisions every single day. We were recognized as one of CNBCs top global enterprise technology startups powering digital transformation ! And just recently, Frost & Sullivan named Cognite a Technology Innovation Leader ! Most recently Cognite Data Fusion Achieved Industry First DNV Compliance for Digital Twins Apply today! If youre excited about the opportunity to work at Cognite and make a difference in the tech industry, we encourage you to apply today! We welcome candidates of all backgrounds and identities to join our team. We encourage you to follow us on Cognite LinkedIn ; we post all our openings there.

Job Title: Sr. Network Engineer (Cisco / Palo Alto / Meraki / Aruba / Fortinet / Sophos) Company: SHI | LOCUZ Location: Hyderabad Experience: 8+ Years Notice Period: Immediate joiners preferred / Max 15-20 Days Work Mode: On-site | 24x7 Support (Rotational Shifts) Level: L3 - Managed Services Job Description: We are hiring a Senior Network Engineer (L3) to join our growing team at SHI | LOCUZ. This is a high-impact role responsible for designing, implementing, managing, and troubleshooting complex network infrastructures within a Managed Services environment. Key Responsibilities: Design and deploy scalable and secure network solutions Install, configure, and support enterprise-level network hardware/software Monitor, troubleshoot, and optimize network performance (L3 level support) Ensure network availability and security for mission-critical systems Work closely with L1/L2 support teams and coordinate with OEM/vendor support Maintain documentation for all network changes and configurations Collaborate with internal IT and security teams Stay up to date with the latest networking technologies and best practices Technical Skills Required (at least two L3 level): Cisco Security / Cisco Meraki Palo Alto Aruba Sophos Fortinet Juniper / Mist (preferred) Must-Have: Minimum 8 years of relevant experience in network engineering Hands-on experience in a Managed Services environment Strong analytical and troubleshooting skills Willingness to work in 24x7 support shifts Excellent communication and coordination skills Preferred Certifications: (CCNP, PCNSE, NSE, Fortinet, Aruba Certified, or similar) Why Join Us Work with cutting-edge technologies Be part of a growing team delivering enterprise-grade solutions Opportunity for growth in a dynamic and supportive work environment

Job Title: Sr. Linux Engineer - RedHat / Ubuntu / Debian (L3 - Managed Services) Company: SHI | LOCUZ Location: Hyderabad Experience: 8+ Years Level: L3 - Managed Services Shift: 24/7 Rotational Support Notice Period: Immediate Joiners Preferred / Max 15-20 Days Job Overview: We are looking for a highly experienced Sr. Linux Engineer to join our Managed Services team at SHI | LOCUZ. The ideal candidate will have deep expertise in Linux systems (RedHat, Ubuntu, Debian), with strong troubleshooting skills and a passion for building and maintaining highly available and secure enterprise infrastructure environments. Key Responsibilities: Handle L3 escalations and client-facing incidents Design, manage, and support Linux-based infrastructure environments Provide consultative and technical leadership in managing complex IT issues Automate operational tasks using scripting (Shell, Python, etc.) Implement system security, compliance, and governance best practices Monitor system performance, conduct root cause analysis (RCA), and ensure 24x7 availability Triage technical issues and recommend effective solutions Ensure change management processes are followed with minimal disruption Represent the team in major incident reviews and vendor escalations Provide mentorship to junior engineers and foster team development Work closely with application vendors and cross-functional IT teams Evaluate and onboard new technologies and tools for automation and efficiency Interface with ITSM platforms (e.g., ServiceNow, Autotask) for issue tracking Required Skills & Experience: 8+ years of experience in Linux system engineering (RedHat/Ubuntu/Debian) Hands-on experience in Managed Services environments (L3 support level) Strong exposure to cloud platforms like AWS and/or Azure Experience in automation and scripting (Shell, Bash, Python, Ansible, etc.) Excellent troubleshooting and analytical skills Familiarity with monitoring tools and ticketing systems Strong understanding of system security and compliance frameworks Preferred Certifications (Optional but Advantageous): RHCE / RHCSA AWS SysOps Administrator / Azure Administrator ITIL Foundation Why Join SHI | LOCUZ Work with a high-performing global infrastructure team Exposure to cutting-edge Linux and cloud technologies Supportive environment with strong learning and growth opportunities Competitive benefits and long-term career development

Nasdaq Technology is looking for a passionate Specialist - Client Managed Services - Rebase Services with focus on Calypso to join the Mumbai/Pune technology center in India. If Innovation and effectiveness drive, you forward this is the place for you! Nasdaq is continuously revolutionizing markets and undergoing transformations while we adopt new technologies to develop innovative solutions, constantly aiming to rewrite tomorrow. As a Specialist - Client Managed Services - Rebase Services, you would assist our clients in the context of version upgrades. We are looking for candidates with a genuine desire and drive to deliver top technology solutions to todays markets. With this position we offer: Join the Client Services organization, which has been providing clients with secure and reliable services around Calypso solution since 2008. The Rebase Services team, composed of 32 subject-matter experts, plays a key role by assisting our clients to upgrade Calypso versions in a timely and cost-effective manner, and doing so, enable them to fully utilize improvements to Calypso. Roles & Responsibilities - As a Specialist - Client Managed Services - Rebase Services , your focus will be designing and implementing software solutions. Besides working closely with your colleagues in Mumbai/Pune, you will also work closely with Nasdaq teams in other countries. Assist our clients in the context of a version upgrade Work directly with customers to define the scope of automated regression tests based on the Client footprint (the functional coverage can be large: cross-asset, front-to-back, all modules) Build (or adapt to client needs) a suite of Test Scripts with our internal CATT tool Execute this suite of automated Test Scripts to perform regression testing Communicate results, analyze issues detected, address them directly (when a configuration change is vital for instance) or log appropriate ServiceNow tickets Work in close collaboration with SaaS Ops, Customer Support, PM and Engineering teams to coordinate the quick resolution of ServiceNow tickets (when a bug fix is needed) Provide regular update to the Client and Management: Keep track of all open issues in JIRA, Weekly Status Meeting Coordinate manual end-user testing (SIT, UAT) performed by the Clients themselves, manage the issues raised by the Client (in the same way as those detected by automated Test Scripts) Work in conjunction with the Rebase Services Manager to set and manage customer expectations around project timelines Help in the development of the Offshore Rebase Services excellence center We expect you to have: (Minimum Qualifications) Minimum of 7 years working in IT projects within the capital markets industry. Must have Calypso implementation / upgrade experience (at least 4 years) from both a technical and functional perspective. A first experience in test automation is an advantage. Bachelors and/or Masters degree in Finance, Mathematics, Business, Computer Science or I.T. Excellent interpersonal and communication skills. Will spend significant amounts of time working hands-on with customers and other Calypso departments. Ability to articulate procedures and build a re-usable framework for the service. It would be great if you (Preferred Qualifications) A first experience in test automation is an advantage. Does it sound like you As the selection process is ongoing, please submit your application in English as soon as possible. We will get back to you in 2-3 weeks.

Join our Team About this opportunity: At Ericsson, we are currently looking for a qualified and motivated MS Core and Cloud Specialist. This role is fundamentally dedicated to providing technology leadership, specialist knowledge, and extended support in our Core and Cloud domains which include CS Core, PS Core, IMS, IP Core and Cloud. Our Cloud and Core Specialist sits within a dynamic team, contributing to our Managed Services deliverables as part of the Ericsson Operations Engine. What you will do: - Infuse Core and Cloud domain expertise into our Domain support and Automated Operations team. - Aid our Automation and Analytics team by applying Core and Cloud domain expertise to support various use cases. - Develop, maintain, and enhance solutions, solving potential problems for the automation components. - Amplify and propel recovery processes. - Contribute to the development, maintenance, and improvement of automated Service Delivery methodologies. - Diligently perform trend analysis to detect potential system failures proactively, thus ensuring restoration and repair when necessary. The skills you bring: - Ericsson Operations Engine - Mode Of Operations. - Overall understanding of Automation?. - EPG operations and maintenance. - Identity And Access Management. - 5G Core Architecture. - Work Level Agreement (WLA) and Service Level Agreement (SLA). - Customer Experience. - Ericsson Charging System - Configuration Management. - Database Management. - System Administration. - ITIL Framework. Why join Ericsson? What happens once you apply? Primary country and city: India (IN) || Bangalore Req ID: 769418

Join our Team About this opportunity: Were looking for a talented MS Core and Cloud Specialist at Ericsson, where youll have the chance to showcase your technology leadership skills for our Core and Cloud domains. In this role, youll be a crucial part of our Managed Services deliveries, in accordance with the needs of the Ericsson Operations Engine. What you will do: - Apply your Core and Cloud domain expertise in a supportive role with the Automated Operations team. - Develop and maintain automated solutions, as well as troubleshoot potential automation component issues. - Strive to enhance recovery processes and service delivery methodologies. - Reveal potential system failures by performing trend analyses. - Contribute to Impact Analysis for changes and business requirements. - Encourage competence development within the technical and domain support teams. The skills you bring: - Ericsson Operations Engine - Mode Of Operations. - Ericsson Customer Experience Assurance (CEA) Competence. - Overall understanding of Automation?. - Subscriber data management Security. - Lifecycle Management. - Identity And Access Management. - 5G Core Architecture. - MS TOP. - Troubleshooting skills. - Network Performance. - Database Management Systems. - Procedure Writing. - Work Level Agreement (WLA) and Service Level Agreement (SLA). - ITIL Framework. What happens once you apply? We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop. Encouraging a diverse and inclusive organization is core to our values at Ericsson, thats why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: India (IN) || Noida Job details: MS Core and Cloud Specialist Job Stage: Job Stage 6 Primary Recruiter: Shivani Sah Hiring Manager:

Join our Team About this opportunity: Ericsson is currently seeking a dynamic MS Core and Cloud Specialist. This vital role is grounded in technology leadership and expertise, and it will interface with a variety of our Core and Cloud domains, including CS Core, PS Core, IMS, IP Core, and Cloud. As part of the Ericsson Operations Engine, your responsibilities span the full cycle of Create, Sustain and Evolve, making a pivotal impact on our Managed Services deliveries. What you will do: - Leverage your Core and Cloud domain expertise to support our Domain Support and Automated Operations teams. - Assist our Automation and Analytics team by offering Core and Cloud domain knowledge to facilitate analytics and automation use cases. - Design and uphold solutions predicated upon automation use case candidates, while investigating potential problems associated with automation components. - Enhance and propel recovery processes. - Create, preserve, and augment automated Service Delivery methodologies. - Carry out a trend analysis to proactively identify potential issues, initiating restoration and repair as necessary. The skills you bring: - Ericsson Operations Engine - Mode Of Operations. - Overall understanding of Automation?. - Subscriber data management Security. - Lifecycle Management. - Identity And Access Management. - 5G Core Architecture. - Troubleshooting skills. - Network Performance. - Database Management Systems. - MSTOP Multi Vendor Support. - Work Level Agreement (WLA) and Service Level Agreement (SLA). - Customer Experience. - ITIL Framework. Why join Ericsson? What happens once you apply? Primary country and city: India (IN) || Noida Req ID: 769282

Join our Team About this opportunity: At Ericsson, we are currently looking for a qualified and motivated MS Core and Cloud Specialist. This role is fundamentally dedicated to providing technology leadership, specialist knowledge, and extended support in our Core and Cloud domains which include CS Core, PS Core, IMS, IP Core and Cloud. Our Cloud and Core Specialist sits within a dynamic team, contributing to our Managed Services deliverables as part of the Ericsson Operations Engine. What you will do: - Infuse Core and Cloud domain expertise into our Domain support and Automated Operations team. - Aid our Automation and Analytics team by applying Core and Cloud domain expertise to support various use cases. - Develop, maintain, and enhance solutions, solving potential problems for the automation components. - Amplify and propel recovery processes. - Contribute to the development, maintenance, and improvement of automated Service Delivery methodologies. - Diligently perform trend analysis to detect potential system failures proactively, thus ensuring restoration and repair when necessary. The skills you bring: - Ericsson Operations Engine - Mode Of Operations. - Overall understanding of Automation?. - EPG operations and maintenance. - Identity And Access Management. - 5G Core Architecture. - Work Level Agreement (WLA) and Service Level Agreement (SLA). - Customer Experience. - Ericsson Charging System - Configuration Management. - Database Management. - System Administration. - ITIL Framework. What happens once you apply? We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop. Primary country and city: India (IN) || Noida Job details: MS Core and Cloud Specialist Job Stage: Job Stage 4 Primary Recruiter: Shivani Sah Hiring Manager: Deepak Kumar Choudhary

Join our Team About this opportunity: Ericsson is currently seeking a dynamic MS Core and Cloud Specialist. This vital role is grounded in technology leadership and expertise, and it will interface with a variety of our Core and Cloud domains, including CS Core, PS Core, IMS, IP Core, and Cloud. As part of the Ericsson Operations Engine, your responsibilities span the full cycle of Create, Sustain and Evolve, making a pivotal impact on our Managed Services deliveries. What you will do: - Leverage your Core and Cloud domain expertise to support our Domain Support and Automated Operations teams. - Assist our Automation and Analytics team by offering Core and Cloud domain knowledge to facilitate analytics and automation use cases. - Design and uphold solutions predicated upon automation use case candidates, while investigating potential problems associated with automation components. - Enhance and propel recovery processes. - Create, preserve, and augment automated Service Delivery methodologies. - Carry out a trend analysis to proactively identify potential issues, initiating restoration and repair as necessary. The skills you bring: - Ericsson Operations Engine - Mode Of Operations. - Overall understanding of Automation?. - Subscriber data management Security. - Lifecycle Management. - Identity And Access Management. - 5G Core Architecture. - Troubleshooting skills. - Network Performance. - Database Management Systems. - MSTOP Multi Vendor Support. - Work Level Agreement (WLA) and Service Level Agreement (SLA). - Customer Experience. - ITIL Framework. Why join Ericsson? What happens once you apply? Primary country and city: India (IN) || Noida Req ID: 768656

About this opportunity: At Ericsson, we are currently looking for a qualified and motivated MS Core and Cloud Specialist. This role is fundamentally dedicated to providing technology leadership, specialist knowledge, and extended support in our Core and Cloud domains which include CS Core, PS Core, IMS, IP Core and Cloud. Our Cloud and Core Specialist sits within a dynamic team, contributing to our Managed Services deliverables as part of the Ericsson Operations Engine. What you will do: - Infuse Core and Cloud domain expertise into our Domain support and Automated Operations team. - Aid our Automation and Analytics team by applying Core and Cloud domain expertise to support various use cases. - Develop, maintain, and enhance solutions, solving potential problems for the automation components. - Amplify and propel recovery processes. - Contribute to the development, maintenance, and improvement of automated Service Delivery methodologies. - Diligently perform trend analysis to detect potential system failures proactively, thus ensuring restoration and repair when necessary. The skills you bring: - Ericsson Operations Engine - Mode Of Operations. - Overall understanding of Automation?. - EPG operations and maintenance. - Identity And Access Management. - 5G Core Architecture. - Work Level Agreement (WLA) and Service Level Agreement (SLA). - Customer Experience. - Ericsson Charging System - Configuration Management. - Database Management. - System Administration. - ITIL Framework. Primary country and city: India (IN) || Bangalore Req ID: 769418

About this opportunity: Ericsson is currently seeking a dynamic MS Core and Cloud Specialist. This vital role is grounded in technology leadership and expertise, and it will interface with a variety of our Core and Cloud domains, including CS Core, PS Core, IMS, IP Core, and Cloud. As part of the Ericsson Operations Engine, your responsibilities span the full cycle of Create, Sustain and Evolve, making a pivotal impact on our Managed Services deliveries. What you will do: - Leverage your Core and Cloud domain expertise to support our Domain Support and Automated Operations teams. - Assist our Automation and Analytics team by offering Core and Cloud domain knowledge to facilitate analytics and automation use cases. - Design and uphold solutions predicated upon automation use case candidates, while investigating potential problems associated with automation components. - Enhance and propel recovery processes. - Create, preserve, and augment automated Service Delivery methodologies. - Carry out a trend analysis to proactively identify potential issues, initiating restoration and repair as necessary. The skills you bring: - Ericsson Operations Engine - Mode Of Operations. - Overall understanding of Automation?. - Subscriber data management Security. - Lifecycle Management. - Identity And Access Management. - 5G Core Architecture. - Troubleshooting skills. - Network Performance. - Database Management Systems. - MSTOP Multi Vendor Support. - Work Level Agreement (WLA) and Service Level Agreement (SLA). - Customer Experience. - ITIL Framework. Primary country and city: India (IN) || Noida Req ID: 768656

About this opportunity: Were looking for a talented MS Core and Cloud Specialist at Ericsson, where youll have the chance to showcase your technology leadership skills for our Core and Cloud domains. In this role, youll be a crucial part of our Managed Services deliveries, in accordance with the needs of the Ericsson Operations Engine. What you will do: - Apply your Core and Cloud domain expertise in a supportive role with the Automated Operations team. - Develop and maintain automated solutions, as well as troubleshoot potential automation component issues. - Strive to enhance recovery processes and service delivery methodologies. - Reveal potential system failures by performing trend analyses. - Contribute to Impact Analysis for changes and business requirements. - Encourage competence development within the technical and domain support teams. The skills you bring: - Ericsson Operations Engine - Mode Of Operations. - Ericsson Customer Experience Assurance (CEA) Competence. - Overall understanding of Automation?. - Subscriber data management Security. - Lifecycle Management. - Identity And Access Management. - 5G Core Architecture. - MS TOP. - Troubleshooting skills. - Network Performance. - Database Management Systems. - Procedure Writing. - Work Level Agreement (WLA) and Service Level Agreement (SLA). - ITIL Framework. What happens once you apply? We encourage you to consider applying to jobs where you might not meet all the criteria. We recognize that we all have transferrable skills, and we can support you with the skills that you need to develop. Primary country and city: India (IN) || Noida Job details: MS Core and Cloud Specialist Job Stage: Job Stage 6 Primary Recruiter: Shivani Sah Hiring Manager:

About the Role 7+ years of experience in managing Data & Analytics service delivery, preferably within a Managed Services or consulting environment. Responsibilities Serve as the primary owner for all managed service engagements across all clients, ensuring SLAs and KPIs are met consistently. Continuously improve the operating model, including ticket workflows, escalation paths, and monitoring practices. Coordinate triaging and resolution of incidents and service requests raised by client stakeholders. Collaborate with client and internal cluster teams to manage operational roadmaps, recurring issues, and enhancement backlogs. Lead a >40 member team of Data Engineers and Consultants across offices, ensuring high-quality delivery and adherence to standards. Support transition from project mode to Managed Services including knowledge transfer, documentation, and platform walkthroughs. Ensure documentation is up to date for architecture, SOPs, and common issues. Contribute to service reviews, retrospectives, and continuous improvement planning. Report on service metrics, root cause analyses, and team utilization to internal and client stakeholders. Participate in resourcing and onboarding planning in collaboration with engagement managers, resourcing managers and internal cluster leads. Act as a coach and mentor to junior team members, promoting skill development and strong delivery culture. Qualifications ETL or ELT: Azure Data Factory, Databricks, Synapse, dbt (any two – Mandatory). Data Warehousing: Azure SQL Server/Redshift/Big Query/Databricks/Snowflake (Anyone - Mandatory). Data Visualization: Looker, Power BI, Tableau (Basic understanding to support stakeholder queries). Cloud: Azure (Mandatory), AWS or GCP (Good to have). SQL and Scripting: Ability to read/debug SQL and Python scripts. Monitoring: Azure Monitor, Log Analytics, Datadog, or equivalent tools. Ticketing & Workflow Tools: Freshdesk, Jira, ServiceNow, or similar. DevOps: Containerization technologies (e.g., Docker, Kubernetes), Git, CI/CD pipelines (Exposure preferred). Required Skills Strong understanding of data engineering and analytics concepts, including ELT/ETL pipelines, data warehousing, and reporting layers. Experience in ticketing, issue triaging, SLAs, and capacity planning for BAU operations. Hands-on understanding of SQL and scripting languages (Python preferred) for debugging/troubleshooting. Proficient with cloud platforms like Azure and AWS; familiarity with DevOps practices is a plus. Familiarity with orchestration and data pipeline tools such as ADF, Synapse, dbt, Matillion, or Fabric. Understanding of monitoring tools, incident management practices, and alerting systems (e.g., Datadog, Azure Monitor, PagerDuty). Strong stakeholder communication, documentation, and presentation skills. Experience working with global teams and collaborating across time zones.

In this role you will be responsible for assessing and implementing operating procedures and processes for ensure the delivery of operational excellence to our internal customers. This roll requires a visionary leader who can continue to iterate on process improvement and act as a change agent to drive transformation initiatives within Barracuda. What you'll be working on: Leadership: Recruit, develop, and lead a 24x7 organization while fostering a culture of customer service, accountability and innovation Strategy Development: Develop and execute a strategic roadmap to enhance service delivery, optimize processes, and improve customer satisfaction Collaboration: Collaborate with internal teams to understand their technical needs and ensure team readiness to manage upcoming changes and/or technologies Performance Management: Establish KPIs for measuring team performance, set clear objectives, and publish results to drive accountability and growth Incident Management: Oversee resolution of technical incidents and ensure timely communication with stakeholders Training and Development: Identify training needs and provide opportunities for team members to enhance their skills and knowledge What you bring to the role: bachelors degree in Computer Science, Information Technology, or a related field 10+ years of leadership experience in global support or service delivery, with at least 5 years in a leadership role. Experience building, leading, and optimizing a 24x7 global NOC, Support or Service Delivery team Demonstrated ability to develop a highly process oriented organization focusing on efficiency and customer satisfaction Proficiency in implementing change at the team and organizational level in a matrixed environment Proven critical thinking, problem solving, and prioritization skills Excellent communication skills, with the ability to convey complex technical concepts to non-technical stakeholders.

Join our Team Grow with us About this opportunity With the introduction of 5G and cloud, the role of IT Managed Services has evolved to become an enabler of new revenue opportunities, in addition to delivering efficient cloud and IT operations for service providers on their 5G journey. Join us to understand how different technologies come together to build a best-in-class solution which has made Ericsson lead the 5G evolution. We will also explain how you can be part of this outstanding culture and advance your career while creating a global impact. We believe in trust - we trust each other to do the right things! Therefore, we believe in taking decisions as close to the product and technical expertise as possible. We believe in creativity - trying new things and learning from our mistakes. We believe in sharing our insights and helping one another to build an even better user plane. We truly believe in happiness, we enjoy and feel passionate about what we do and value each other s technical competence deeply. What you will do Work And Responsibilities: Lead ENM and OSS RC Testing Strategy Supervise ENM Upgrades and Migrations Advanced Knowledge of OMBS Health Checks and System Performance Optimization Deviation and Risk Management Post-Upgrades Design and Review Acceptance Test Procedures (ATP) Node Integration and MOP Oversight Spot Testing & Verification Post-Migrations Advanced BO/BI Reporting and End-to-End Testing You will bring Expert Knowledge in ENIQ End-to-End Support for Node Migration Network KPI Creation & Activation in ENM-NHM Command Line Interface (CLI) for Network Changes Provide Expert Consultation & Troubleshooting Training & Knowledge Transfer Collaborate with Cross-functional Teams Research & Integration of New Technologies Ensure Compliance with Industry Standards Continuous Process Improvement Reporting and Stakeholder Communication

Grow with us About this opportunity With the introduction of 5G and cloud, the role of IT Managed Services has evolved to become an enabler of new revenue opportunities, in addition to delivering efficient cloud and IT operations for service providers on their 5G journey. Join us to understand how different technologies come together to build a best-in-class solution which has made Ericsson lead the 5G evolution. We will also explain how you can be part of this outstanding culture and advance your career while creating a global impact. We believe in trust - we trust each other to do the right things! Therefore, we believe in taking decisions as close to the product and technical expertise as possible. We believe in creativity - trying new things and learning from our mistakes. We believe in sharing our insights and helping one another to build an even better user plane. We truly believe in happiness, we enjoy and feel passionate about what we do and value each other s technical competence deeply. What you will do Work And Responsibilities: Lead ENM and OSS RC Testing Strategy Supervise ENM Upgrades and Migrations Advanced Knowledge of OMBS Health Checks and System Performance Optimization Deviation and Risk Management Post-Upgrades Design and Review Acceptance Test Procedures (ATP) Node Integration and MOP Oversight Spot Testing & Verification Post-Migrations Advanced BO/BI Reporting and End-to-End Testing You will bring Expert Knowledge in ENIQ End-to-End Support for Node Migration Network KPI Creation & Activation in ENM-NHM Command Line Interface (CLI) for Network Changes Provide Expert Consultation & Troubleshooting Training & Knowledge Transfer Collaborate with Cross-functional Teams Research & Integration of New Technologies Ensure Compliance with Industry Standards Continuous Process Improvement Reporting and Stakeholder Communication

Not Applicable Specialism Managed Services Management Level Associate & Summary . In climate and energy at PwC, you will focus on providing consulting services related to climate change mitigation and adaptation, as well as energy efficiency and renewable energy solutions. You will analyse client needs, develop strategies to reduce greenhouse gas emissions, and offer guidance and support to help clients transition to a lowcarbon economy. A career within General Consulting services, will provide you with the opportunity to help clients seize essential advantages by working alongside business leaders to solve their toughest problems and capture their greatest opportunities. We work with some of the world s largest and most complex companies to understand their unique business issues and opportunities in an everchanging environment. We help create sustainable change by stimulating innovation, unlocking data possibilities, navigating risk and regulatory complexity, optimizing deals, and aligning costs with business strategy to create a competitive advantage. Responsibilities As an Associate, youll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to You will be working across functional teams (internal and client), across the business and Power sector value chain, supporting the team in developing and delivering operations strategies in the Renewable sector. Develop yourself personally, taking a keen interest in trends in energy and other sectors and the impact on our clients so you can help shape their thinking and our success in the market. Prepare quality reports, presentations and other client deliverables. Exposure to data gathering techniques and analysis, and reporting insights in a clear. Mandatory skill sets Renewable Energy, Solar, BESS, Financial Modelling, Strategy, Bid Management Preferred skill sets Use feedback and reflection to develop self awareness, personal strengths and address development areas. Demonstrate critical thinking and the ability to bring order to unstructured problems. Use a broad range of tools and techniques to extract insights from current industry or sector trends. Years of experience required 1 year Education qualification B.tech + MBA Education Degrees/Field of Study required Bachelor of Engineering, Master of Business Administration Degrees/Field of Study preferred Required Skills Renewable Energy Accepting Feedback, Accepting Feedback, Active Listening, Carbon Accounting, Carbon Footprint, Carbon Offsets, Carbon Pricing and Trading, Carbon Taxes and Incentives, Climate Change Adaptation Program Design, Climate Change Impacts and Risks, Climate Change Scenarios, Climate Finance, Climate Policy, Climate Reporting, Communication, Emission Trading, Emotional Regulation, Empathy, Energy Efficiency, Energy Policy and Regulation, Energy Transition, Energy Transition Financing and Investment, Inclusion, Intellectual Curiosity, Internal Carbon Pricing {+ 5 more} Travel Requirements Government Clearance Required?

Technical Troubleshooting & Resolution: Diagnose and resolve technical issues related to macOS operating systems, Apple hardware (MacBooks, iMacs, Mac Pros, etc.), peripherals, and common software applications. Provide support for network connectivity issues (Wi-Fi, VPN, wired connections) specific to macOS devices. Troubleshoot printing, scanning, and other peripheral-related problems. Address user account issues, password resets, and access problems. Perform remote and in-person troubleshooting as needed. System Installation, Configuration & Maintenance: Install, configure, and upgrade macOS, software applications, and drivers. Deploy and manage Mac desktops and laptops using Mobile Device Management (MDM) solutions (e.g., JAMF). Perform routine maintenance tasks such as system updates, patch management, antivirus scans, and backups. Ensure compliance with security protocols and best practices on Mac devices. Conduct hardware diagnostics and coordinate repairs or replacements when necessary. User Support & Training: Provide timely and effective technical assistance to end-users via various channels (phone, email, chat, ticketing system, in-person). Guide users with clear, step-by-step instructions on how to use macOS features, applications, and devices. Develop and maintain user guides, FAQs, and knowledge base articles to facilitate self-service and enhance user productivity. Educate users on new services, applications, and security best practices. Device Management & Inventory: Administer and manage MDM solutions for Mac device enrollment, policy enforcement, security compliance, and application deployment. Maintain accurate records of hardware and software inventory, including deployment, refresh, and retirement. Coordinate equipment procurement and replacement processes to meet user requirements. Collaboration & Documentation: Escalate complex or unresolved issues to higher-tier support teams or vendors as necessary, ensuring timely resolution. Collaborate with other IT teams (e.g., network administrators, system administrators, cybersecurity specialists) to address complex technical issues and implement IT projects. Document all support interactions, troubleshooting steps, and resolutions in a ticketing system. Contribute to the continuous improvement of support processes and procedures. EXPERIENCE 3-4.5 Years SKILLS Primary Skill: Infrastructure Support Sub Skill(s): Infrastructure Support Additional Skill(s): Mac Desktop, Infrastructure Support, System Administrator, AD DC DHCP DNS, Infrastructure Support L1, Managed Services-L1 Support, Computer Fundamentals

Position - Key Account Manager Location - Gurgaon/Gurugram Experience - 5+ Years Any Graduates / MBA in Sales/Marketing management will be preferred. Job description Work Experience 5+ Years in Industry IT Services Responsible for the incremental revenue growth on both IT product and services offerings. Hands on experience with any UEM, VDI, Cyber Security, Data Center, Cloud Service sales, IT Infrastructure sales and working with OEM clients. Work closely with OEM Account Managers in designated accounts and workout winning strategy. Protecting the Existing Revenue Stream from Competition & Downward Tariff Revision. Achieve monthly, quarterly, and annual revenue targets for IT hardware, peripherals, IT services, and software solutions. Facilitating Collections Team to ensure timely payments and reduction in bad debts Manages detailed Account dossier and updates periodically. Adhere and comply to all processes and systems of organization. Encourage an atmosphere of trust, openness and communication and an attitude based on working together and shared objectives Interested candidates can apply on *divya.b@sofomation.com*