785 Managed Services Jobs - Page 14

CtrlS is Asia s largest Tier 4 Datacenter operator India s first Tier 4 certified data center providing a penalty backed SLA of 99995% uptime It has been enabling over 3,500 customers (including Fortune 500 and ET 500) through various services The company offers its customer s a host of IT infrastructure services viz: VPS, Data Centre, Disaster Recovery, Managed Services, Mailing services, Back-up, Storage and Cloud CtrlS has engaged in 200 innovations over the last eight years to introduce new product, service Offering s including DR as a Service, Cloud (Private, Public and Hybrid) and CDN (Content Delivery Network) Overview This role requires someone with strong Sales and Marketing background with excellent communication skills, established client network, inter personal and problem solving skills. Building and maintaining healthy business relations with CXO level. very good market knowledge to drive end to end sales, manage key accounts, add new logos and serve as a point of contact between Prospects and CtrlS. Requirements & Responsibilities Responsible for Managing portfolio of key accounts in / Enterprise vertical in local region. Cross selling and up-selling within assigned patch specifically for Network, platform and storage, Hyper convergence Infrastructure, Cloud, Data Centre and Solutions Business development for new identified offerings, presenting solutions and business cases to customer key decision makers. Meeting key decision makers like CIO s/ CXO s of the organization to understand their current requirement and proposing solutions for the same. Gathering Market intelligence by generating information from various stakeholders to increase business opportunity leads. Adequate understanding of Contract Framework including Technical, commercial and legal Terms. Responsible for owning the End to End Stages in Sales cycle. Managing partners and vendors for various cases and handling post sales operations for smooth transition from sales to project team. Education & Experience Credentials: At least 10+ Years years of experience in Sales. Strong negotiation and relationship building skills across all levels Driving new business through Enterprise accounts. Participation in Events and representing the brand and generate business opportunities. Expert knowledge of the local region and market. Forward thinking with the ability to identify potential customers, competitors associated businesses. Brings new ideas and innovative approach. Strong interpersonal and excellent communication skills. Able to influence and engage people to affect a positive culture of safety across the project and operations. Strong analytical, presentation and management skills. Excellent verbal and written communication skills. Competencies: Competent in the use of MS tools Excellent knowledge of Datacenter Industry or related Industries. Excellent tactical skills, self-awareness, communication and presenting skills Able to challenge, influencing and mediate to deliver results in high pressure environments Gravitas and Resilience Join the Cloud4c Talent Community If youre looking for a place that elevates creativity with humanity, work that is as innovative as it is fun, and people who lead with both head and heart, youve found it and our doors are open for you. Click to register with our Talent Community. Well keep your information and reach out to you when we post opportunities in the future that might be a fit. Sign Up

Microsoft Intune Engineer A fast-growing player in the Enterprise IT Infrastructure & Managed Services sector, we specialise in secure modern-workplace and endpoint-management solutions for global enterprises across healthcare, finance, and manufacturing. From our India delivery hub, we architect and operate Microsoft cloud endpoint environments that enable zero-touch device provisioning, continuous compliance, and superior user experience. Role & Responsibilities Design, deploy, and administer Microsoft Intune/Endpoint Manager for large fleets of Windows, iOS, and Android devices. Implement Windows Autopilot, co-management, and zero-trust Conditional Access policies to streamline onboarding and fortify security. Create and maintain compliance, configuration, and application deployment profiles, automating tasks through advanced PowerShell scripting. Monitor device health, patch status, and MDM/MAM alerts, troubleshooting issues to restore service within SLAs. Collaborate with Security, Network, and Service Desk teams to integrate Azure AD, Defender for Endpoint, and third-party security tools. Document architectures, runbooks, and best practices while mentoring junior engineers on Intune and modern management concepts. Skills & Qualifications Must-Have 3+ years hands-on with Microsoft Intune/Endpoint Manager and Azure AD. Proficiency in PowerShell scripting for automation, reporting, and bulk operations. Solid knowledge of MDM/MAM, device compliance, conditional access, and security baselines. Preferred Experience with Windows Autopilot, Co-management (SCCM + Intune), and GPO migration. Exposure to Defender for Endpoint, Microsoft Graph API, and REST-based integrations. Relevant certifications (MD-102, AZ-104, or equivalent). Benefits & Culture Highlights Work on high-impact enterprise rollouts using the latest Microsoft cloud technologies. Hybrid learning environment with sponsored certifications and lab sandboxes. Inclusive, engineer-led culture that values innovation, mentorship, and work-life balance.

Company Overview:Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential. Our seasoned professionals deliver services based on Milestone s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed around the globe. Description: We are looking for a skilled IT Field Support Specialist to provide exceptional on-site support in fast-paced tech offices. This role supports a globally recognized leader in SaaS enterprising, and we need a stellar representative to provide above and beyond service to our client. How You Will Make an Impact: Provide White-Glove concierge level customer experience supporting internal employees face-to-face, via chat and over the phone. Schedule and communicate travel to regional offices to provide in-person support on a regular basis. Provide constant updates to your users to keep them in the loop with the status of their incidents, requests or problems. Educate users on basic functions and new technologies that will help streamline their workflow. Troubleshoots network connectivity issues including; digital authentication, remote access, secure Wi-Fi, and wired connectivity to the internal network. Supports users on applications and tools within the environment including; Office Suite, RSA, Okta, Collaboration tools (Zoom, WebEx, Jabber, etc), Mac and Windows OS. Provide walkup/desktop support during normal business hours, Monday - Friday from 8 am to 5 pm. Maintain local inventory to ensure replacement equipment is always on hand. Support IT Escalations impacting the site. Conference room support and maintenance. Coordinate closely with the Office Manager to determine when issues arise how best to resolve them and with which team/course of action. Support Local Wallboard maintenance. What You Will Need to Succeed: Strong Windows 7/Windows 10 Enterprise Environment, Mac OS X El Capitan, Sierra, and Catalina. Excellent multi-tasking and time management skills with the ability to thrive in a fast-paced, high pressure environment. Flexible and resilient, comfortable with ambiguity, adaptable to a high-change environment and open to new concepts and/or processes. Ability to follow proper escalation paths. Inviting personality, friendly, and sociable. Ability to take notes and record all interactions and steps taken with the users. Ability to keep work area clean and organized. Working knowledge of Active Directory and basic AD administration.

Job Description: As a Functional Analyst in our Oracle Insurance Policy Administration (OIPA) Managed Services team, you will be responsible for supporting insurance clients by configuring the OIPA application, managing incidents, and implementing minor enhancements. You will work closely with customers and internal teams to troubleshoot and resolve functional issues, ensuring adherence to SLAs and delivering high-quality service. Key Responsibilities: Configure and maintain OIPA product features as per client requirements. Manage and resolve functional incidents in a timely manner, ensuring minimal disruption to client operations. Collaborate with project managers, technical architects, and business analysts to deliver seamless Managed Services support. Assist in minor enhancements and system updates within the OIPA environment. Maintain clear communication with clients and internal teams to ensure customer satisfaction. Participate in root cause analysis and continuous improvement efforts. Support documentation and knowledge management efforts for effective incident resolution. Qualifications: Bachelor s degree in Computer Science, Information Systems, or related field, or equivalent experience. Minimum 1 year experience with Oracle Insurance Policy Administration (OIPA) or insurance systems. Strong problem-solving and analytical skills with experience in incident management. Good understanding of insurance processes and policy administration. Effective communication and client-facing skills. Ability to work collaboratively in a team and manage multiple priorities. Proficiency with SQL, XML, and basic understanding of databases preferred. Willingness to learn and adapt in a dynamic Managed Services environment. Ability to travel up to 25% domestically or internationally as required. Career Level - IC2 Responsibilities (Functional Analyst - OIPA, Managed Services) Configure and maintain Oracle Insurance Policy Administration (OIPA) application to meet customer requirements. Manage and resolve functional incidents and service requests promptly to meet SLA targets. Collaborate with project managers, technical architects, and business analysts to support ongoing Managed Services delivery. Assist with enhancements, system updates, and configuration changes in the OIPA environment. Communicate effectively with clients and internal teams to ensure customer satisfaction and issue resolution. Participate in root cause analysis and continuous improvement initiatives. Document configuration changes, incident resolutions, and lessons learned to support knowledge management.

About Us Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. At Diligent, were building the future with people who think boldly and move fast. Whether youre designing systems that leverage large language models or part of a team reimaging workflows with AI, youll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you re not just building the future - you re an agent of positive change, joining a global community on a mission to make an impact. Learn more at diligent.com or follow us on LinkedIn and Facebook Position Overview: You are intense about technology and exceed all expectations with your clients, from deadlines to deliverables. This position is responsible for executing and delivering solutions related managed services requests from customers. This role is expected to be an expert in the Diligent solutions and collaborate with internal teams to get the job done. Key Responsibilities Deliver Professional Services over the course of the entire customer journey and/or product enablement lifecycle. Assist PS management, CS team, and other stakeholders (where relevant and appropriate. Example: Sales, PM, PMM or Marketing) in the different stages of the customer lifecycle. Leverage Domain, Industry and Product expertise to provide guidance to customers on best practices regarding solution rollout and project execution. Continue to develop Domain and Product expertise to provide guidance to customers on best practices for solution rollout and project execution through continuous learning and personal development. Build confidence to lead the implementation process end-to-end independently including engagement with the customer. Work with clients to understand their program goals and how they collect/process data Leverage Diligent methodology to configure and implement our product and enable customers to use our products Provide guidance on best practices and usage of our products to achieve best results. Ensure a good customer experience during the implementation journey. Ensure timely and quality delivery of the services contracted by customers. Collaborate with Delivery Managers to ensure any new service requests are handled appropriately or routed request to the correct teams. Required Experience/Skills Upto 3 years of experience in an internal or external client-facing or consulting role Embody Customer First mindset in all undertakings, operating with urgency, excellence, and accountability to customer outcomes and experiences. Maintains a consistently high-quality level of work ethic including attention to detail, accuracy, and following processes and procedures with stakeholders and customers. Demonstrate effective time management and organization skills and ability to multi-task in a fast-paced environment Shows a willingness to problem-solve and take on new challenges Ability to work as part of a team to deliver in tight timeframes and respond quickly in a constantly changing environment Passionate about GRC (i.e. governance, audit, compliance, internal controls, information security, ESG and/or risk management, etc) Excellent communication skills-including delivery of presentations or workshop Ability to effectively engage customer personnel in solution discussions to resolve issues regarding GRC requirements and goals Relevant Professional GRC accreditation (planned, in progress, or obtained) (e.g., CIA, CA, CGA, CMA, CPA, CFE, CISA, CRISC, CISSP etc.) Preferred Experience/Skills Amazing communication skills Demonstrate effective time management and ability to multi-task in a fast-paced environment Experience with GRC and/or analytics tool is a plus Experience in a platform based products/solutions is an added advantage. GRI Sustainability Reporting, ISB or other relevant certification desired Undergraduate degree in a relevant area (e.g. Business Administration, Compliance Management, Legal & Ethics, Supply Chain Management, Engineering, Information Security or MIS) is a plus. What Diligent Offers You Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few We have teams all over the world . We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney. Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding. Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability - to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community. We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligents EEO Policy and Know Your Rights . We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com . To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.

About Us Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. At Diligent, were building the future with people who think boldly and move fast. Whether youre designing systems that leverage large language models or part of a team reimaging workflows with AI, youll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you re not just building the future - you re an agent of positive change, joining a global community on a mission to make an impact. Learn more at diligent.com or follow us on LinkedIn and Facebook Shift Pattern: Supporting EMEA, 1.30 to 10.30 PM IST Position Overview: You are intense about technology and exceed all expectations with your clients, from deadlines to deliverables. This position is responsible for executing and delivering solutions related managed services requests from customers. This role is expected to be an expert in the Diligent solutions and collaborate with internal teams to get the job done. Key Responsibilities Deliver Professional Services over the course of the entire customer journey and/or product enablement lifecycle. Assist PS management, CS team, and other stakeholders (where relevant and appropriate. Example: Sales, PM, PMM or Marketing) in the different stages of the customer lifecycle. Leverage Domain, Industry and Product expertise to provide guidance to customers on best practices regarding solution rollout and project execution. Continue to develop Domain and Product expertise to provide guidance to customers on best practices for solution rollout and project execution through continuous learning and personal development. Build confidence to lead the implementation process end-to-end independently including engagement with the customer. Work with clients to understand their program goals and how they collect/process data Leverage Diligent methodology to configure and implement our product and enable customers to use our products Provide guidance on best practices and usage of our products to achieve best results. Ensure a good customer experience during the implementation journey. Ensure timely and quality delivery of the services contracted by customers. Collaborate with Delivery Managers to ensure any new service requests are handled appropriately or routed request to the correct teams. Required Experience/Skills 3-5 years of experience in an internal or external client-facing or consulting role Embody Customer First mindset in all undertakings, operating with urgency, excellence, and accountability to customer outcomes and experiences. Maintains a consistently high-quality level of work ethic including attention to detail, accuracy, and following processes and procedures with stakeholders and customers. Demonstrate effective time management and organization skills and ability to multi-task in a fast-paced environment Shows a willingness to problem-solve and take on new challenges Ability to work as part of a team to deliver in tight timeframes and respond quickly in a constantly changing environment Passionate about GRC (i.e. governance, audit, compliance, internal controls, information security, ESG and/or risk management, etc) Excellent communication skills-including delivery of presentations or workshop Ability to effectively engage customer personnel in solution discussions to resolve issues regarding GRC requirements and goals Relevant Professional GRC accreditation (planned, in progress, or obtained) (e.g., CIA, CA, CGA, CMA, CPA, CFE, CISA, CRISC, CISSP etc.) Preferred Experience/Skills Amazing communication skills Demonstrate effective time management and ability to multi-task in a fast-paced environment Experience with GRC and/or analytics tool is a plus Experience in a platform based products/solutions is an added advantage. GRI Sustainability Reporting, ISB or other relevant certification desired Undergraduate degree in a relevant area (e.g. Business Administration, Compliance Management, Legal & Ethics, Supply Chain Management, Engineering, Information Security or MIS) is a plus. What Diligent Offers You Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few We have teams all over the world . We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney. Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding. Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability - to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Headquartered in New York, Diligent has offices in Washington D.C., London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney. To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community. We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligents EEO Policy and Know Your Rights . We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com . To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.

End User Computing Specialist A fast-growing provider in the enterprise IT infrastructure and managed services sector, we deliver scalable workplace transformation, device management, and automation solutions for global clients. Leveraging deep endpoint expertise and modern automation platforms, our teams enable secure, compliant, and always-on digital workplaces across multiple industries. Work Location: Hybrid, India Role & Responsibilities Act as subject-matter expert for RADIA (HP Client Automation) across large Windows endpoint estates. Design, package, and deploy OS images, application bundles, patches, and baselines using RADIA and complementary tools. Automate EUC workflows to enhance policy enforcement, compliance reporting, and user experience. Troubleshoot complex deployment issues, driving root-cause analysis and continuous improvement. Collaborate with cross-functional teams on migration projects, feature pilots, and documentation of best practices. Mentor peers and enforce security, audit, and ITIL standards throughout EUC operations. Skills & Qualifications Must-Have 5+ years administering enterprise EUC environments. Hands-on RADIA expertise for imaging, patching, and software distribution. Strong Windows 10/11 and Active Directory knowledge with scripting in PowerShell. Experience integrating SCCM, Intune, or similar endpoint platforms. Proficiency in ITIL incident, change, and problem management. Preferred Exposure to cloud-based modern management (Intune, Autopilot). Knowledge of compliance frameworks such as ISO 27001 or SOX. Benefits & Culture Highlights Flexible hybrid work model with access to cutting-edge labs. Sponsored certifications and continuous upskilling programs. Inclusive, performance-driven culture rewarding innovation.

In economics consulting at PwC, you will apply economic principles and analytical techniques to offer advice and guidance to businesses, public agencies, or organisations. Your work involves conducting research, analysing data, and interpreting economic trends to help clients make informed decisions on various aspects such as financial strategies, market dynamics, policy implications, and resource allocation. Working in this area, you will be responsible for providing valuable insights into economic conditions, helping clients navigate challenges, optimise performance, and achieve their goals in a dynamic and everchanging economic landscape. At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purposeled and valuesdriven work, powe'red by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. we'reward your contributions, support your we'llbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. The Sports Advisory team is seeking an experienced Associate/Senior Associate/ Manager/ with a postgraduate degree in management or a related field. The ideal candidate will have a minimum of 3/6/10 years of consultancy experience. Strong research, analysis, and problemsolving skills are essential, along with proficiency in MS Office. The Manager will lead projects, collaborate with clients, and mentor junior team members. This role offers an opportunity to make a meaningful impact in the consultancy field Responsibilities Lead and manage consultancy projects, ensuring timely delivery and adherence to quality standards. Collaborate with clients, particularly in government advisory roles, to identify needs and develop strategic solutions. Conduct indepth research and analysis to inform project recommendations and strategies. Utilize a variety of tools and techniques for problemsolving and decisionmaking. Mentor and support junior team members, fostering a collaborative work environment. Prepare and present reports and presentations to stakeholders, articulating findings and recommendations effectively. Maintain proficiency in MS Office to create and manage project documentation and presentations. Mandatory skill sets Excellent communication and interpersonal skills for stakeholder management Strong leadership and team management abilities for Project management Proven analytical and problemsolving skills. Ability to work independently and manage multiple projects simultaneously. Preferred skill sets Stakeholder Management Project management Proficiency with MS Office Years of experience required Associate 3+ years Education qualification MBA or a postgraduate degree in management or a related field Education Degrees/Field of Study required Master of Business Administration, Master Degree Degrees/Field of Study preferred Required Skills Project Management, Stakeholder Management Accepting Feedback, Active Listening, Communication, Conducting Research, Customer Relationship Management, Economic Forecasting, Emotional Regulation, Empathy, Inclusion, Intellectual Curiosity, Optimism, Project Management, Quantitative Modeling, Report Writing, Strategic Data Analysis, Strategic Thinking, Teamwork, we'll Being

Ready to be at the forefront of cybersecurity innovation? We re seeking a talented Sr. IAM Developer to drive the development, implementation, and maintenance of secure authentication and access solutions. In this pivotal role, you ll fortify our cybersecurity posture by ensuring access to critical systems and data is properly governed, audited, and compliant. Collaborate across teams to design scalable IAM solutions that reduce risk and power secure digital transformation. Responsibilities: Collaborate with internal stakeholders across various technical functions to create a comprehensive technical roadmap for core enterprise Identity and Access Management (IAM) solutions. Serve as the senior subject matter expert for IAM within the organization. Define policies and procedures related to IAM functions. Take ownership of complex program design, testing, debugging, and documentation. Ensure that user experience considerations are integrated into the program design and the final solution. Offer recommendations on IAM and Public Key Infrastructure (PKI) best practices and assist in establishing a centralized IAM service function to support the internal user base. Lead proof of concept initiatives, product selection, and deployment of IAM and PKI-related solutions. Identify opportunities for technical consolidation and define IAM governance requirements for non-centralized functions. Provide escalated administrative support for IAM systems when required. Collaborate with peer groups to facilitate the adoption of the latest authentication and authorization protocols. Establish and manage relationships with key technical vendors to deliver IAM capabilities and services. Support the recruitment and onboarding of junior IAM personnel as the function expands. Required Skills: 8+ years of relevant experience in Identity and Access Management. 5+ years of experience with multi-factor authentication platforms. 5+ years of experience with various authentication and authorization solutions and directory platforms. Extensive experience in designing and configuring third-party integrations using SAML. In-depth understanding of authentication, authorization, role-based access, least privilege, and segregation of duties access control concepts. Proven track record of troubleshooting and resolving issues related to identities, access, accounts, authentication, authorization, entitlements, and permissions. Bachelor s degree in computer science/Engineering or related field preferred. Demonstrated ability to make well-informed decisions by assessing the costs and benefits of potential actions. Detail-oriented and quality-driven with excellent communication and interpersonal skills. Relevant industry training and/or certification is a plus. Ability to deliver high-quality results in a high-energy environment following Agile Practices. Demonstrated ability to quickly ramp on different IAM Technology stacks (eg, Okta). Strong multitasking skills to manage the demands of multiple projects, issues, and tasks. Must Have: Extensive experience in designing and configuring third-party integrations using SAML/OAUTH. In-depth understanding of authentication, authorization, role-based access, least privilege, and segregation of duties across control concepts. Proven track record of troubleshooting and resolving issues related to identities, access, accounts, authentication, authorization, entitlements, and permissions. Strong multitasking skills to manage the demands of multiple projects, issues, and tasks. Benefits: 401(k). Dental Insurance. Health insurance. Vision insurance. We are an equal-opportunity employer and value diversity, equality, inclusion, and respect for people. The salary will be determined based on several factors, including, but not limited to, location, relevant education, qualifications, experience, technical skills, and business needs. Additional Responsibilities: Participate in OP monthly team meetings and participate in team-building efforts. Contribute to OP technical discussions, peer reviews, etc. Contribute content and collaborate via the OP-Wiki/Knowledge Base. Provide status reports to OP Account Management as requested. About us: OP is a technology consulting and solutions company, offering advisory and managed services, innovative platforms, and staffing solutions across a wide range of fields including AI, cybersecurity, enterprise architecture, and beyond. Our most valuable asset is our people: dynamic, creative thinkers who are passionate about doing quality work. As a member of the OP team, you will have access to industry-leading consulting practices, strategies & and technologies, innovative training & education. An ideal OP team member is a technology leader with a proven track record of technical excellence and a strong focus on process and methodology.

Nasdaq is a vibrant and entrepreneurial company where everyone in encouraged to take initiative, challenge the status quo and take intelligent risks. We want everyone to feel welcome and bring their authentic self to work. Every day, we are building a culture where we all feel connected, supported and empowered. Client Managed Services is part of Nasdaq (former Adenza) Client Services which has been providing Cloud clients with secure and reliable services around Calypso solution since 2008. The Rebase Services team, composed of 32 subject-matter experts, plays a key role by assisting our Cloud clients to upgrade Calypso versions in a timely and cost-effective manner, and doing so, enable them to fully utilize improvements to Calypso. For that purpose, we build and execute a series of automated regression tests allowing to detect, analyze and remediate any reconciliation break. Our clients and team are based around the globe and demand for Client Managed Services is growing fast. Role Responsibilities - As a Senior Analyst - Client Managed Services - Rebase Services , your focus will be developing and implementing software solutions. Besides working closely with your colleagues in Mumbai/Pune, you will also work closely with Nasdaq teams in other countries. Assist our clients in the context of a version upgrade Work directly with customers to define the scope of automated regression tests based on the Client footprint (the functional coverage can be large: cross-asset, front-to-back, all modules) Build (or adapt to client needs) a suite of Test Scripts with our internal CATT tool Execute this suite of automated Test Scripts to perform regression testing Communicate results, analyze issues detected, address them directly (when a configuration change is necessary for instance) or log appropriate ServiceNow tickets Work in close collaboration with SaaS Ops, Customer Support, PM and Engineering teams to coordinate the quick resolution of ServiceNow tickets (when a bug fix is needed) Provide regular update to Management: Keep track of all open issues in an JIRA for instance We expect you to have: (Minimum Qualifications) Minimum of 3 years working in IT projects within the capital markets industry. Must have Calypso implementation / upgrade experience (at least 2 years) from both a technical and functional perspective. Bachelors and/or Masters degree in Finance, Mathematics, Business, Computer Science or I.T. Good communication skills. Will be working hands-on with customers and other Calypso departments. It would be great if you (Preferred Qualifications) A first experience in test automation is an advantage. CFA, IMC or CISI qualified or other post graduate finance qualification Calypso knowledge would be a strong advantage (you will receive Calypso training and will be expected to pass your Calypso certification) Other application knowledge e.g. Murex, Finastra (Summit, Kondor+), Aladdin, SimCorp Proficiency using Bloomberg Terminal Market data sources (e.g. Bloomberg SAPI, Data License) Knowledge of 3rd party systems e.g. MarkIt, Omgeo, SWIFT, Acadiasoft Knowledge of regulations impacting investment banks and asset managers Advanced Excel skills. What do we offer you? Annual monetary bonus. An opportunity to become a Nasdaq shareholder Employee Stock Purchase Program Nasdaq stocks with a discount Health Insurance Program Flexible working schedule and hybrid way of work Flex day program (up to 6 paid days off a year) in addition to standard vacations and holidays Internal mentorship program get a mentor or become one Wide selection of online learning resources, e.g., Udemy

Description Wanted: dynamic and creative individuals ready to connect with a like-minded team. You ll enjoy all the autonomy you need to help our clients make their digital infrastructure faster and more effective. Free reign for free spirits doesn t mean you ve got to go it alone. Over 1600 teammates from around the globe are eager to help you out when things get down to wire. Their expertise will put you on the winning path and keep you there. So get ready to kickstart your career with a team that s connected connected by freedom. Position Overview: We are seeking a strategic and experienced ITSM manager for our IT Service Management function. This role will be responsible for defining and implementing strategies, frameworks, and processes to ensure efficient and effective delivery of IT services across the organization. This role requires strong leadership skills, technical expertise in ITSM frameworks, and the ability to drive transformational change and innovation. ESSENTIAL JOB FUNCTIONS: Develop and execute strategies, policies, and procedures aligned with industry best practices (e.g., ITIL framework) to optimize IT service delivery, support business objectives, and drive operational efficiency. Lead and manage a team of professionals, including Ops Managers, leading tool configuration, ensuring alignment with organizational goals and priorities. Establish and monitor key performance indicators (KPIs), metrics, and benchmarks to assess ITSM performance, identify areas for improvement, and drive continuous service improvement initiatives. Collaborate with IT leadership, stakeholders, and business units to understand service requirements, prioritize initiatives, and align ITSM activities with business objectives. Drive the adoption and compliance of processes across the organization, ensuring adherence to service level agreements (SLAs), operational standards, and regulatory requirements. Lead the implementation and optimization of ITSM tool (e.g., ServiceNow) to automate workflows, streamline processes, and enhance the end-user experience. Provide strategic guidance and recommendations to senior management on ITSM trends, technologies, and industry standards to drive innovation, cost-effective solutions, and competitive advantage. Manage vendor relationships, contracts, and service level agreements (SLAs) for third-party service providers supporting ITSM operations. Develop and manage the resource allocation, and staffing plans to support current and future operational needs. Prepare and present regular reports, analyses, and recommendations to senior management and stakeholders on ITSM performance, projects, and initiatives. Lead the best sharing practices within the Managed Services. Focus on constant training and development of the operations teams Responsible for contribution in the development of Governance Services IP. REQUIREMENTS: Bachelor s degree in information technology, Computer Science, Business Administration, or related field (or equivalent work experience); Master s degree preferred. Proven experience (12+ years) in IT service management or related roles, with demonstrated leadership experience in defining and implementing ITSM strategies and managing ITSM teams in complex organizational environments. Strong technical expertise in ITSM frameworks (e.g., ITIL, COBIT) Experience with ITSM tools and technologies, including implementation, optimization, and integration with other IT systems and platforms. Excellent leadership, interpersonal, and communication skills, with the ability to influence and collaborate effectively at all organizational levels. Strong analytical and problem-solving abilities, with a strategic mindset and a focus on driving continuous improvement and operational excellence. ITIL Expert certification or higher-level ITIL certifications preferred. Proven track record of successfully leading ITSM programs, initiatives, and projects. Excellent inter-personal skills with an ability to work in a culturally diverse environment and teams Well conversant with MS Office (Outlook, Word, PowerPoint, Excel) and usage of the Internet Time management Ability to meet deadlines and work under pressure. Self-motivated and able to work independently with limited supervision Flexible on timings and willingness to work in an unstructured environment Familiarity with the tools, concepts, and methodologies of quality management. At ISG, we don t just accept difference we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our communities. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. ISG is proud to be an equal opportunity workplace and we are committed to creating an inclusive environment for all employees. The more diverse and inclusive we are, the better our work will be.

WHO WE ARE AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevate experiences, create new value, and enable organizations to thrive and grow. We are the largest provider of collaboration technology solutions, which include our award-winning managed services. Our highly certified industry experts and innovation leaders share a vision to help people work smarter and live better. We believe that success starts with a sound team and that an inclusive and diverse workplace moves us all forward. WHAT YOU LL DO As an HR Generalist, you will primarily focus on supporting HR initiatives and strategies related to organizational development & change management. Day-To-Day Responsibilities: Develop and execute effective change management strategies, plans and materials to accelerate Organizational effectiveness Provide input on processes, key functions, and management that support business improvements Collaborate with internal organizations and managers to improve engagement and retention within the organization by utilizing HR programs and tools Handle payroll activities and labour compliances of different office locations Conduct employee investigations and assist managers with performance improvement plans and disciplinary actions as necessary Assist with employee onboarding, offboarding, exit interviews, and compliance reporting. Develop programs to improve retention Provide support to employees on various HR-related topics and resolve issues that may arise Assist managers and employees with performance syncs and goal setting Gather and analyze data for the purpose of improving organization performance Maintain employee files and records Create and revise job descriptions Work with Finance, Accounting, and Payroll team on job code related issues Contribute to creating solutions for best practices initiatives in such areas as employment, employee communications, career development, compensation, and HRIS delivery Respond to general inquiries about Human Resources forms, procedures and policies Provides coaching and guidance to managers on organizational development related matters, including organizational analysis, strategy, structure and key processes to support business needs Develop HR solutions by collecting and analyzing information; recommending courses of action Assists in the development, implementation and revision of policies and procedures as appropriate Maintain in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance WHAT WE RE LOOKING FOR Must-Haves: Exceptional strategic thinking and structured problem solving skills Ability to negotiate conflict and maintain constructive working relationships with people at all levels of the organization Excellent capability to switch tasks while adapting to changing priorities Energized self-starter capable of working and thinking independently and ensuring to meet deadlines Demonstrated ability to maintain strict confidentiality and handle sensitive matters with discretion Excellent attention to detail and organizational skills Must have clear and professional communication skills (written and oral) both internally and externally Proficient with Microsoft Office (Word, Excel, Outlook) Effective communication and interaction with employees, clients, and colleagues and the ability to work effectively with all levels of the organization Demonstrated customer service focus and client communication skills Nice-To-Haves: Bachelor s Degree in Business Administration, Human Resources or similar or related field preferred Minimum of 3 - 5 years HR Generalist experience with a strong focus on Organizational Development preferred PHR certification a plus Demonstrated experience with HRIS systems preferred Experience in strategic planning and execution, including diligence, acquisition and integration a plus Experience operating in a multi-state and/or complex matrix business environment is desirable WHY YOU LL LIKE WORKING HERE Medical benefits, including vision Paid holidays, sick days, and personal days Enjoyable and dynamic company culture Training and professional development opportunities MORE ABOUT US AVI-SPL is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or membership in any other group protected by federal, state, or local law. AVI-SPL is an AA/Disabled/Veteran Protected Employer VEVRAA Federal Contractor. AVI-SPL reserves the right to alter work hours and work location as necessary. Work hours may vary based on client requirements and may include travel to various locations in support of the account.

Key Responsibilities: Develop and implement sales strategies to expand business in the Government and PSU vertical through system integrations. Identify and engage with key Government agencies, departments, and decision-makers to drive business opportunities. Build and maintain strong relationships with system integrators and partners to enhance sales effectiveness. Work closely with internal teams, including pre-sales, technical, and marketing, to develop customized solutions for government clients. Lead proposal development, Bid management, and RFP responses for government contracts end to end. Ensure compliance with Government procurement policies and regulations. Monitor market trends, competitor activities, and government policies to identify new opportunities. Achieve and exceed assigned sales targets and revenue goals. Represent the company at industry events, trade shows, and government-related forums. Qualifications & Experience: Bachelors degree in Business, Engineering, or a related field (MBA preferred). 12-15 years of experience in sales, business development, or account management within the government sector. Proven track record of selling IT solutions, software, or hardware through system integrators. Strong understanding of government procurement processes, tenders, and contracting mechanisms. Excellent relationship management and negotiation skills. Ability to work independently and manage multiple projects simultaneously. Strong communication and presentation skills. Willingness to travel as needed. Preferred Skills: Experience in handling large government projects and tenders. Knowledge of Data Center Infrastructure, Managed Services, Cloud computing, Cybersecurity, AI, IoT, or other emerging technologies. Established network within Government agencies and system integrators. This job description is designed to cover or contain a comprehensive listing of activities, duties, and responsibilities that are required of the employee; it is not meant to be all-inclusive for any one position. Job responsibilities and requirements are subject to change at any time due to business conditions or any other reason. Company Profile : Black Box Limited is a listed & trusted IT solutions provider delivering cutting-edge technology solutions and world-class IT Consulting services in Data Center, Enterprise Networking, Unified Communications Digital Applications and Cyber Security. We deliver solutions, services and products to more than 8,000 clients worldwide. These clients trust our 4000+ team members in 35+ countries who for over 45 years have been connecting people, technology, and ideas to help accelerate their digital transformation. Satisfied clients, including 100+ in the Fortune 500, count on our global team members who operate across 75 support centers, to drive their business innovation. In collaboration with global technology leaders like Juniper, Cisco, Extreme, Fortinet, Palo Alto, Dell, HPE, Avaya, Aruba, Cisco, CommScope, Corning, , Genesys, HPE, Juniper, Mitel, Nutanix,, Poly, Trend Micro, UiPath and Verint among others, Black Box delivers domain focused, flexible, and customized technology solutions and seamless services that accelerate customers business. Corporate Website: www.blackbox.com Same Posting Description for Internal and External Candidates

Position Summary: The Manager Performance Management CoE (Center of Excellence) will be responsible for driving service performance excellence across vendors, functions, and geographies. This role will lead SLA governance, analytics, reporting, and continuous improvement initiatives to ensure alignment with contractual obligations, service quality expectations, and organizational objectives. Key Responsibilities: SLA Governance and Performance Oversight Lead end-to-end SLA and KPI governance across IT service providers and internal towers. Ensure accurate, timely reporting and interpretation of performance data. Monitor trends, identify performance gaps, and drive corrective action plans with suppliers. Operational Excellence and CoE Development Establish and maintain standardized SLA governance frameworks, templates, and dashboards. Develop playbooks, SOPs, and best practices for performance management activities. Act as a change agent to build performance-centric culture across the organization. Analytics, Reporting & Insights Manage the performance reporting lifecycle: data collection, validation, analysis, and communication. Create executive-level dashboards and performance scorecards using tools like Power BI, Tableau, or Excel. Provide actionable insights to business stakeholders and governance forums. Stakeholder Management Collaborate with Service Owners, Business Units, Procurement, and Legal for contract compliance and vendor engagement. Conduct QBRs with vendors, presenting performance trends, compliance issues, and improvement plans. Ensure transparency and alignment across global and regional teams. Continuous Improvement & Automation Identify automation opportunities in SLA tracking and reporting using AI/ML or RPA tools. Drive initiatives to improve speed-to-resolution, customer satisfaction, and cost efficiency. Support transformation programs that elevate vendor and service performance. Required Qualifications: Education: Bachelors in IT, Business, or related fieldExperience: 10–15 years in IT performance management, SLA’s, Managed services background, vendor governanceTools: Strong skills in Excel, Power BI, Tableau, ServiceNowKnowledge: Deep understanding of SLA/OLA frameworks, ITIL, service deliveryCertifications (preferred): ITIL v4, Six Sigma, PMP, CSM, Key Competencies: Strategic Thinking and Operational Discipline Strong Analytical and Presentation Skills Vendor and Stakeholder Relationship Management Change Management and Influence Communication and Executive Reporting Results-Oriented and Collaborative Mindset Why Join Us: Lead a high-impact, cross-functional CoE central to our client success. Work in a dynamic, data-driven environment with exposure to senior leadership. Help shape enterprise-wide service excellence initiatives.

Senior macOS Infrastructure Engineer A global leader in enterprise IT infrastructure and managed services for Fortune 500 clients, the company delivers robust end-user computing solutions across macOS, Windows, and cloud environments. Operating at scale within the Information Technology Services industry, we specialize in secure workstation imaging, automated software deployment, and zero-touch device onboarding. Role & Responsibilities Design, build, and maintain scalable macOS application packages (.pkg, .dmg, .app) ensuring silent installation and rollback. Administer Jamf Pro and Intune for policy enforcement, inventory, patching, and zero-day compliance across thousands of endpoints. Automate packaging workflows with Bash, Python, and CI/CD pipelines to reduce cycle time and deployment errors. Collaborate with security teams to harden images, remediate vulnerabilities, and align with CIS benchmarks and ISO-27001 controls. Lead root-cause analysis and performance tuning for packaging, distribution, and MDM-related incidents. Mentor junior engineers, set engineering standards, and contribute to continuous-improvement playbooks. Skills & Qualifications Must-Have 5+ years in macOS packaging and enterprise endpoint management. Deep expertise with Jamf Pro administration and scripting (Bash, zsh, Python). Hands-on experience deploying packages via Intune, Munki, or similar MDM/MDM-hybrid tools. Strong understanding of code-signing, notarization, and Apple security frameworks. Proficiency in CI/CD (Git, Jenkins, or Azure DevOps) for automated build and release. Excellent troubleshooting skills and customer-centric communication. Preferred Knowledge of SCCM or Workspace ONE for cross-platform packaging. Experience writing PowerShell for Mac-compatible frameworks. ITIL v3/v4 certification or exposure to Agile/Scrum environments. Benefits & Culture Highlights On-site, technology-rich campus with dedicated Mac labs and tooling sandboxes. Continuous learning budget covering Apple certifications and security training. High-impact role influencing enterprise-wide macOS standards and automation strategy. This position is based on-site in India and offers opportunities to collaborate with global teams, drive modernization initiatives, and shape the next generation of secure, automated macOS workplaces.

Sr. ASG Managed Services Engineer - Azure (SHI Complete and Expert support) Level L3 Exp - 7+ Yrs Location - Hyderabad Overview: Azure Managed Services Providers are IT professionals responsible for managing and monitoring the operations and infrastructure of Azure cloud platforms Expertise with version control systems (such as Git, Azure DevOps). Deep understanding of Azure core services, including Azure Compute, Storage, Network, and Security. Expert-level experience with additional Azure services, including Azure Virtual Desktop, Logic Apps, Analytics, etc. Vast understanding of additional technologies including DNS, Microsoft Windows Server, Active Directory Responsibilities: Include but not limited to: Managing, monitoring, and resolving issues in the Azure cloud environment Designing and implementing Azure cloud solutions to meet the needs of the client Performing routine checks and maintaining the system to ensure the security and integrity of data Optimizing cloud resources to deliver cost-effective solutions Ensuring compliance with industry and company standards Providing technical support and training to users to increase system performance and value Collaborating with teams to integrate cloud services with existing systems Developing and implementing disaster recovery plans and data backups Creating and maintaining comprehensive documentation for cloud processes and services Work closely with L2 and L1 teams along with Vendor support coordination Staying updated with industry trends and advancements in cloud technology Manage and monitor all installed systems and infrastructure Please share your CV to [email protected] Regards, Annapurna Manager - Talent Acquisition. https://www.locuz.com/

Sr. ASG Managed Services Engineer - Azure (SHI Complete and Expert support) Level L3 Exp - 7+ Yrs Location - Hyderabad Overview: Azure Managed Services Providers are IT professionals responsible for managing and monitoring the operations and infrastructure of Azure cloud platforms Expertise with version control systems (such as Git, Azure DevOps). Deep understanding of Azure core services, including Azure Compute, Storage, Network, and Security. Expert-level experience with additional Azure services, including Azure Virtual Desktop, Logic Apps, Analytics, etc. Vast understanding of additional technologies including DNS, Microsoft Windows Server, Active Directory Responsibilities: Include but not limited to: Managing, monitoring, and resolving issues in the Azure cloud environment Designing and implementing Azure cloud solutions to meet the needs of the client Performing routine checks and maintaining the system to ensure the security and integrity of data Optimizing cloud resources to deliver cost-effective solutions Ensuring compliance with industry and company standards Providing technical support and training to users to increase system performance and value Collaborating with teams to integrate cloud services with existing systems Developing and implementing disaster recovery plans and data backups Creating and maintaining comprehensive documentation for cloud processes and services Work closely with L2 and L1 teams along with Vendor support coordination Staying updated with industry trends and advancements in cloud technology Manage and monitor all installed systems and infrastructure Please share your CV to [email protected] Regards, Annapurna Manager - Talent Acquisition. https://www.locuz.com/

Sr. ASG Managed Services Engineer - Microsoft (SHI Complete and Expert support) Level - L3 Exp - 7+ Yrs Location - Hyderabad Overview: Managed Services Engineer is responsible for supporting, building, managing, configuring and implementing solutions within the customers managed platform or services under SHI s management. They must aim to achieve optimal system performance across all supported platforms. The engineer will collaborate with internal and external customers, lead IT projects, monitor performance, optimize environments, stay updated on industry trends, and seek personal and professional growth Responsibilities: Include, but not limited to: Build, implement and support a wide range of solutions using platform services for both internal and customer purposes. Manage and configure platform infrastructures, applications, and collaboration tools. Contribute and take lead on MSP Projects, collaborating with internal/external customer and ensuring timely delivery and alignment with business objectives. Contribute, develop, and take lead on service improvement initiatives, collaborating with internal/external customer and ensuring timely delivery and alignment with business objectives. Engaging directly with customers through status updates, change requests, meetings, incident responses, and projects, while understanding their needs and success criteria. Monitoring and diagnosing performance issues to ensure optimal system performance. Optimizing existing environments and standardizing processes using/developing standard operating procedures (SOPs). Stay updated with industry trends, emerging technologies, and best practices. Continuously seek opportunities for personal and professional growth. Track time and document work out of SHI s PSA system, submitting weekly timesheets. Align with leadership and organization initiatives. Mentor/Train lower tier engineering employees and service desk employees. Involvement in a wide range of required Audit s. SOW Scoping, development, and build out assistance on a per-request basis. Ownership, alignment, assessment (at times delivery) of customer Agile Cloud Engineering requests. Assistance at all lower level s where needed based on resource constraints Migration of from O365 to O365 tenant Migration of from Gsuit to O365 tenant Application packaging and deployment from SCCM OS deployment from SCCM Administration and management of MS Defender for endpoint Administration and management of MS purview Azure resources management Work closely with L2 and L1 teams along with Vendor support coordination

[{"Remote_Job":false , "Posting_Title":"Manager - Sales" , "Is_Locked":false , "City":"Guindy" , "Industry":"Hospitality" , "Job_Description":" What Youll Do: - Drive Sales Growth: Identify and pursue new business opportunities within the corporate sector for both digitization solutions and managed services. - Present GoKhana\u2019s Value: Effectively communicate the benefits of our caf Digitization Platform and Managed Services to potential clients. - Develop and Execute Sales Plans: Create and implement strategic sales plans to achieve revenue targets. - Manage Client Relationships: Build and maintain strong, lasting relationships with corporate clients. - Collaborate with Internal Teams: Work closely with marketing, product development, and operations teams to align sales efforts. Requirements What Youll Bring: - Proven Sales Track Record: 4+ years of experience in B2B/corporate sales, with a successful track record. - Relationship Building Skills: Excellent interpersonal and relationship-building skills. - Strategic Thinking: Ability to develop and implement effective sales strategies. - Negotiation Skills: Strong negotiation and closing skills. - Self-Motivation: A self-starter with a strong work ethic and a drive to succeed. - Excellent Communication Skills: Exceptional presentation, negotiation and closing skills. Bonus Points: - Experience working in a startup environment. - Understanding of both SaaS and managed services business models. Benefits At GoKhana, you\u2019ll be part of a collaborative and innovative team that\u2019s passionate about transforming the way people experience food at work. GoKhana is built on the principle of simplicity, whether it is the simplicity of solving problems or ease of using the app. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

Check Point Software Technologies Ltd is looking for Managed Services Team Lead Consultant to join our dynamic team and embark on a rewarding career journey Collaborate with cross-functional teams to achieve strategic outcomes Apply subject expertise to support operations, planning, and decision-making Utilize tools, analytics, or platforms relevant to the job domain Ensure compliance with policies while improving efficiency and outcomes

About Us (Ensono) Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today s systems across any hybrid environment with services such as consulting, mainframe and application modernization, public cloud migration and cloud-native development. With certified experts in AWS, Azure and Google Cloud and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 3500+ associates globally and is headquartered in greater Chicago. We care about your success, offering comprehensive strategic and managed services for mission-critical applications. Our Advisory and Consulting services can help upfront with an application strategy or find the right places for your applications - whether it s public, multi or hybrid cloud, or mainframe. And because we span across all mission-critical platforms, we can meet you wherever you are in your digital transformation journey, with 24/7 support when you need it. We are your relentless ally, flexing with you when challenges emerge so you don t feel stuck in place. With cross-platform certifications and decades of experience, our technology experts have become an extension of your team so you re continuously innovating - doing more with less while remaining secure. And that s just the beginning. Job Description The Senior ITSM CMDB is responsible for maintaining CMDB and should actively involved in day-to-day update of the Configuration Items in CMDB. Also, will be part of the Global Operational Readiness team and actively engage and involve in the onboarding of new services and collaborating with stakeholders. Job Functions Responsible for addition, update, and maintenance of the Configuration Item (CI) types, CI attributes, and CI relationships in the CMDB Defines and documents the processes and procedures for creating and maintaining CIs and CI data Responsible for the execution and continuous improvement of the IT Configuration Mgt. framework including governance and control, standards, processes, procedures, policies, and communications. Works with CI Data Owners and other stakeholders to ensure the quality of the CMDB data is maintained and all CIs are up to date. Manages the continuous improvement of automation and maintenance of non-discoverable CI attributes. Defines, implements, and improves CI data governance processes as needed. Ensures the CI data is managed using the approved processes. Experience with the ServiceNow CMDB and how it supports other ITSM processes (e.g.: Incident, Problem, Change, and Asset Mgt.) Experience defining and documenting governance processes and procedures and ensuring that the processes are followed Manages the design, development, and implementation of process and / or CMDB enhancements. Power BI experience and reporting Team handling Skills Required/Desired Able to influence and convince their peers to support and comply with the Configuration Management process. Tool exposure other than SNOW Willingness to learn new skills. A team player, able to work well with others. Ability to work in a complex, fast paced, multi-client environment. Self-starter who takes the initiative to accomplish goals and objectives Excellent verbal and written communication skills ITIL v3 Foundation Level Certification or later Shift Timings: 1:30 PM to 10:30 PM IST JR012034 Next Job Posting Senior Capacity Planner Social Share

About Us (Ensono) Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today s systems across any hybrid environment with services such as consulting, mainframe and application modernization, public cloud migration and cloud-native development. With certified experts in AWS, Azure and Google Cloud and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 3500+ associates globally and is headquartered in greater Chicago. We care about your success, offering comprehensive strategic and managed services for mission-critical applications. Our Advisory and Consulting services can help upfront with an application strategy or find the right places for your applications - whether it s public, multi or hybrid cloud, or mainframe. And because we span across all mission-critical platforms, we can meet you wherever you are in your digital transformation journey, with 24/7 support when you need it. We are your relentless ally, flexing with you when challenges emerge so you don t feel stuck in place. With cross-platform certifications and decades of experience, our technology experts have become an extension of your team so you re continuously innovating - doing more with less while remaining secure. And that s just the beginning. Job Profile Summary Business Continuity Professionals manage DRaaS services and act as a resource on IS projects to ensure appropriate impact analysis is conducted, data recovery requirements are defined, and disaster recovery procedures are documented. They manage the development, implementation and maintenance of client Disaster Recovery solutions to include disaster recovery planning and maintenance, coordinate recovery exercises, and ongoing process improvement. They work closely with senior management to oversee and assist with the Corporate DRaaS Program initiatives to include but not limited to Risk Analysis, BIA, Business strategies, Crisis Management, Plan development and maintenance, Recovery exercise, Crisis Communications and awareness and training while working with third party vendors and external agencies to coordinate the proper response and compliance with applicable statutes and regulations. Job Role Summary Associate DRaaS Professionals manage DRaaS services and act as a resource on IS projects to ensure appropriate impact analysis is conducted, data recovery requirements are defined, and disaster recovery procedures are documented. They manage the development, implementation and maintenance of client Disaster Recovery solutions to include disaster recovery planning and maintenance, coordinate recovery exercises, and ongoing process improvement. They work closely with senior management to oversee and assist with the Corporate DRaaS Program initiatives to include but not limited to Risk Analysis, BIA, Business strategies, Crisis Management, Plan development and maintenance, Recovery exercise, Crisis Communications and awareness and training while working with third party vendors and external agencies to coordinate the proper response and compliance with applicable statutes and regulations. Duties and Responsibilities Fully functional and self-directed Moderate complexity assignments owner (1 or >) Moderate complexity assignments provide oversight/review Sees the whole picture and adjusts work accordingly Manages moderate Disaster Recovery Environments Maintains assigned accounts to meet DRaaS deliverables Coordinates DRaaS activities for assigned accounts Augment and support senior members of team on projects and DRaaS activities Owns small to medium size projects and meets project deliverables Takes on projects which are low to moderate in complexity Grows expertise in utilization of DRaaS tools, processes, procedures and standards Performs the following DRaaS Activities/Responsibilities Plan Development Exercise Support Plan Maintenance Business Impact Analysis Project Management Audit Support Performs data collection and reporting tasks Performs clerical functions pertaining DRaaS efforts, processes etc. Continues education and certification in the DRaaS field Responsible for maintaining quality account documentation for all accounts using unit and corporate standards Maintains knowledge of DRaaS industry best practices Stays current with industry trends and certifications Promote DRaaS activities within company Qualifications Required Typically requires a minimum of 2 to 3 years of related experience with a Bachelor s degree; or equivalent work experience. CFCP or CBCP certification Successful management of assigned accounts and attainment and maintenance of CFCP or CBCP industry certification. Positive client survey feedback pertaining to service delivery Preferred Advanced, proven knowledge of Ensono products, Tools and DRaaS services. Attainment of CBFP/CBCP or equivalent certification JR012043 Next Job Posting Senior IT Process Analyst Social Share

About Us (Ensono) Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today s systems across any hybrid environment with services such as consulting, mainframe and application modernization, public cloud migration and cloud-native development. With certified experts in AWS, Azure and Google Cloud and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 3500+ associates globally and is headquartered in greater Chicago. We care about your success, offering comprehensive strategic and managed services for mission-critical applications. Our Advisory and Consulting services can help upfront with an application strategy or find the right places for your applications - whether it s public, multi or hybrid cloud, or mainframe. And because we span across all mission-critical platforms, we can meet you wherever you are in your digital transformation journey, with 24/7 support when you need it. We are your relentless ally, flexing with you when challenges emerge so you don t feel stuck in place. With cross-platform certifications and decades of experience, our technology experts have become an extension of your team so you re continuously innovating - doing more with less while remaining secure. And that s just the beginning. Job Summary The Senior IT Process Analyst oversees, and advances change management processes, ensuring compliance, effective stakeholder collaboration, and continual process improvement. This role leads key meetings, delivers training, manages documentation, and provides expert guidance to drive operational excellence in IT Service Management. Duties and Responsibilities Perform comprehensive evaluations of Requests for Change (RFCs), ensuring strict adherence to established change enablement frameworks and best practices. Oversee the maintenance and continual improvement of change records within ServiceNow and provide expert support for related IT Service Management (ITSM) modules. Lead cross-functional collaboration with stakeholders, facilitating effective communication, gathering comprehensive input, and aligning implementation strategies for IT changes. Lead Change Advisory Board (CAB) and Post-Implementation Review (PIR) meetings, fostering executive visibility and robust accountability. Design and implement training programs to elevate change management maturity across teams and stakeholders. Develop, manage, and maintain knowledge base articles, process documentation, and policy materials to support consistent change practices. Conduct comprehensive internal and external audits, ensuring ongoing compliance and continuous process improvement. Facilitate client engagement during onboarding and go-live phases to ensure change processes are clearly aligned and adopted. Create and present executive dashboards and reports that highlight key trends, risks, KPIs, and opportunities for service improvement. Act as a subject matter expert and mentor to associates, fostering knowledge transfer and professional growth within the team. Lead major projects and process enhancements, supporting organizational change initiatives and business transformation. Conduct thorough analyses of change failures and implement root cause remediation strategies to enhance overall change success rates. Qualification and Skills: Required Bachelor s Degree and 6 to 10 years of relevant work experience ITIL 4/V3 Certified. Intermediate ITIL Certifications preferred. ServiceNow, and ITIL process governance. Strong leadership and stakeholder management skills. Proven experience in driving process improvement and audit compliance. Shift Timings: 24*7 Rotational Shifts JR012035 Next Job Posting Senior Database Administrator Social Share

About Us (Ensono) Ensono is an expert technology adviser and managed service provider. As a relentless ally, we accelerate clients digital transformation to achieve business outcomes that stand to last. Our dedicated team helps organizations optimize today s systems across any hybrid environment with services such as consulting, mainframe and application modernization, public cloud migration and cloud-native development. With certified experts in AWS, Azure and Google Cloud and recognized as Microsoft Datacenter Transformation Partner of the Year, Ensono has over 3500+ associates globally and is headquartered in greater Chicago. We care about your success, offering comprehensive strategic and managed services for mission-critical applications. Our Advisory and Consulting services can help upfront with an application strategy or find the right places for your applications - whether it s public, multi or hybrid cloud, or mainframe. And because we span across all mission-critical platforms, we can meet you wherever you are in your digital transformation journey, with 24/7 support when you need it. We are your relentless ally, flexing with you when challenges emerge so you don t feel stuck in place. With cross-platform certifications and decades of experience, our technology experts have become an extension of your team so you re continuously innovating - doing more with less while remaining secure. And that s just the beginning Job Role Summary The Associate IT Process Analyst supports the effective implementation and management of change processes within the organization. This entry-level position works closely with the change management team and collaborates with various departments to ensure seamless and efficient execution of IT changes. The role offers an excellent starting point for individuals interested in building a career in change enablement. Duties and Responsibilities Conducting thorough reviews of Requests for Change (RFCs) to ensure compliance with the change enablement process. Maintaining and updating change records in ServiceNow and supporting other IT Service Management (ITSM) modules. Coordinating with stakeholders to gather input on changes and communicating implementation plans. Supporting the creation and maintenance of Knowledge Articles and process documentation. Participating in Change Advisory Board (CAB) meetings and documenting outcomes. Tracking and reporting key performance indicators (KPIs), such as change success rates and implementation timelines. Participate in the training to support teams on identified process gaps. Managing document repositories and ensuring availability of updated process documents. Qualifications and Skills Required: Bachelor s Degree or 2 years of relevant work experience ITIL 4/V3 Preferred Basic understanding of ITIL and change enablement principles. Working knowledge of ServiceNow or similar ITSM tools. Strong communication and documentation skills. Shift Timings: 24*7 Rotational Shifts JR012037 Next Job Posting Senior Director, Mainframe Systems Programming Social Share

Nasdaq is a vibrant and entrepreneurial company where everyone in encouraged to take initiative, challenge the status quo and take intelligent risks. We want everyone to feel welcome and bring their authentic self to work. Every day, we are building a culture where we all feel connected, supported and empowered. Client Managed Services is part of Nasdaq (former Adenza) Client Services which has been providing Cloud clients with secure and reliable services around Calypso solution since 2008. The Rebase Services team, composed of 32 subject-matter experts, plays a key role by assisting our Cloud clients to upgrade Calypso versions in a timely and cost-effective manner, and doing so, enable them to fully utilize improvements to Calypso. For that purpose, we build and execute a series of automated regression tests allowing to detect, analyze and remediate any reconciliation break. Our clients and team are based around the globe and demand for Client Managed Services is growing fast. Role Responsibilities - As a Senior Analyst - Client Managed Services - Rebase Services , your focus will be developing and implementing software solutions. Besides working closely with your colleagues in Mumbai/Pune, you will also work closely with Nasdaq teams in other countries. Assist our clients in the context of a version upgrade Work directly with customers to define the scope of automated regression tests based on the Client footprint (the functional coverage can be large: cross-asset, front-to-back, all modules) Build (or adapt to client needs) a suite of Test Scripts with our internal CATT tool Execute this suite of automated Test Scripts to perform regression testing Communicate results, analyze issues detected, address them directly (when a configuration change is necessary for instance) or log appropriate ServiceNow tickets Work in close collaboration with SaaS Ops, Customer Support, PM and Engineering teams to coordinate the quick resolution of ServiceNow tickets (when a bug fix is needed) Provide regular update to Management: Keep track of all open issues in an JIRA for instance We expect you to have: (Minimum Qualifications) Minimum of 3 years working in IT projects within the capital markets industry. Must have Calypso implementation / upgrade experience (at least 2 years) from both a technical and functional perspective. Bachelors and/or Masters degree in Finance, Mathematics, Business, Computer Science or I.T. Good communication skills. Will be working hands-on with customers and other Calypso departments. It would be great if you (Preferred Qualifications) A first experience in test automation is an advantage. CFA, IMC or CISI qualified or other post graduate finance qualification Calypso knowledge would be a strong advantage (you will receive Calypso training and will be expected to pass your Calypso certification) Other application knowledge e.g. Murex, Finastra (Summit, Kondor+), Aladdin, SimCorp Proficiency using Bloomberg Terminal Market data sources (e.g. Bloomberg SAPI, Data License) Knowledge of 3rd party systems e.g. MarkIt, Omgeo, SWIFT, Acadiasoft Knowledge of regulations impacting investment banks and asset managers Advanced Excel skills. What do we offer you? Annual monetary bonus. An opportunity to become a Nasdaq shareholder Employee Stock Purchase Program Nasdaq stocks with a discount Health Insurance Program Flexible working schedule and hybrid way of work Flex day program (up to 6 paid days off a year) in addition to standard vacations and holidays Internal mentorship program - get a mentor or become one Wide selection of online learning resources, e.g., Udemy