779 Managed Services Jobs - Page 12

Job Description Role Summary The Managed Services Analyst role provides excellent customer service to both internal and external customers to assist with products or services provided by GHX. This role provides administrative process support for routine tasks. This individual will have a passion for customer service and performance excellence. In addition, this role will demonstrate excellent verbal and written communication, analytical, problem-solving, project management and coordination skills, as well as the ability to develop and maintain strong business relationships both internally and externally. This position requires effective time management skills, thorough attention to detail, ability to cross-train peers, and a high level of integrity. Required Skills Strong English language and comprehension skills with clear and effective verbal and written communication Ability to self-learn based on reviewing passed resolutions and feedback from team Ability to identify learning opportunities and self-educate where resources and opportunities are Ability review process and recognize inefficiencies and highlight it to leaders and partner in execution as required Ability to recognize problems, gather information, and escalate to leadership when Must be able to follow documented process and detail Strong accountability and integrity due to sensitive nature of information Strong customer support Grow and adapt to changing guidelines or Prioritize, multitask, and carry out projects correctly in a timely Proactively work with limited direction and/or Demonstrate the ability to exercise independent judgment and Internet savvy and computer literacy with proficiency in all Microsoft Office applications Preferably exposed to Salesforce environment for case handling. Roles & Responsibilities Provide support for external customers via email for assistance with questions, education and resolution of problems. Handle daily case work while meeting predetermined KPI and QA Accurately document all actions in daily case work and customer Identify, document, and escalate repetitive customer Solve escalated cases from Proactively maintain and contribute to team reference Aid in increasing adoption of GHX s recommended practices for customers through daily customer Proactively call out any failures and downtimes Use and update the trackers and dashboards to understand and shift to the necessary queues Escalate and seek support for any roadblocks Participate in meetings and discussions and share valuable feedback/inputs Monitor and assist assigned projects from Delivery Managers and Volunteer if needed for additional one-time activities within the role scope Maintain data confidentiality and high work ethic Education and Experience: Tech/B.E./MCA/BCA is preferred 3-5 Years of Experience in a customer support role GHX: Its the way you do business in healthcare Disclaimer

Job Description Role Summary The Managed Services Analyst role provides excellent customer service to both internal and external customers to assist with products or services provided by GHX. This role provides administrative process support for routine tasks. This individual will have a passion for customer service and performance excellence. In addition, this role will demonstrate excellent verbal and written communication, analytical, problem-solving, project management and coordination skills, as well as the ability to develop and maintain strong business relationships both internally and externally. This position requires effective time management skills, thorough attention to detail, ability to cross-train peers, and a high level of integrity. Required Skills Strong English language and comprehension skills with clear and effective verbal and written communication Ability to self-learn based on reviewing passed resolutions and feedback from team Ability to identify learning opportunities and self-educate where resources and opportunities are Ability review process and recognize inefficiencies and highlight it to leaders and partner in execution as required Ability to recognize problems, gather information, and escalate to leadership when Must be able to follow documented process and detail Strong accountability and integrity due to sensitive nature of information Strong customer support Grow and adapt to changing guidelines or Prioritize, multitask, and carry out projects correctly in a timely Proactively work with limited direction and/or Demonstrate the ability to exercise independent judgment and Internet savvy and computer literacy with proficiency in all Microsoft Office applications Preferably exposed to Salesforce environment for case handling. Roles & Responsibilities Provide support for external customers via email for assistance with questions, education and resolution of problems. Handle daily case work while meeting predetermined KPI and QA Accurately document all actions in daily case work and customer Identify, document, and escalate repetitive customer Solve escalated cases from Proactively maintain and contribute to team reference Aid in increasing adoption of GHX s recommended practices for customers through daily customer Proactively call out any failures and downtimes Use and update the trackers and dashboards to understand and shift to the necessary queues Escalate and seek support for any roadblocks Participate in meetings and discussions and share valuable feedback/inputs Monitor and assist assigned projects from Delivery Managers and Volunteer if needed for additional one-time activities within the role scope Maintain data confidentiality and high work ethic Education and Experience: Tech/B.E./MCA/BCA is preferred 3-5 Years of Experience in a customer support role GHX: Its the way you do business in healthcare Global Healthcare Exchange (GHX) enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes. GHX is a healthcare business and data automation company, empowering healthcare organizations to enable better patient care and maximize industry savings using our world class cloud-based supply chain technology exchange platform, solutions, analytics and services. We bring together healthcare providers and manufacturers and distributors in North America and Europe - who rely on smart, secure healthcare-focused technology and comprehensive data to automate their business processes and make more informed decisions. It is our passion and vision for a more operationally efficient healthcare supply chain, helping organizations reduce - not shift - the cost of doing business, paving the way to delivering patient care more effectively. Together we take more than a billion dollars out of the cost of delivering healthcare every year. GHX is privately owned, operates in the United States, Canada and Europe, and employs more than 1000 people worldwide. Our corporate headquarters is in Colorado, with additional offices in Europe. Disclaimer Global Healthcare Exchange, LLC and its North American subsidiaries (collectively, GHX ) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law. This EEO policy applies to all terms, conditions, and privileges of employment, including hiring, training and development, promotion, transfer, compensation, benefits, educational assistance, termination, layoffs, social and recreational programs, and retirement. GHX believes that employees should be provided with a working environment which enables each employee to be productive and to work to the best of his or her ability. We do not condone or tolerate an atmosphere of intimidation or harassment based on race, color, national origin, sex, sexual orientation, gender identity, religion, age, genetic information, disability, veteran status or any other status protected by applicable law. GHX expects and requires the cooperation of all employees in maintaining a discrimination and harassment-free atmosphere. Improper interference with the ability of GHX s employees to perform their expected job duties is absolutely not tolerated.

Job Title : Senior Sales Manager - IT Infra & Managed Services AP & TS Department : Sales Reports To : Regional Sales Head Summary : We are seeking an experienced and dynamic Senior Sales Manager - System Integration to drive business growth by developing and executing sales strategies for our system integration solutions. The ideal candidate will have a deep understanding of system integration sales & services, strong business acumen, and a proven track record in sales and relationship management. The Sales Manager is responsible for building and managing a portfolio of IT infrastructure and managed services to enterprise customers which will be of hunting & farming role. Key Responsibilities : Develop and implement sales strategies to achieve business growth and revenue targets for system integration solutions. Identify and target potential clients across industries, building strong relationships with CXOs & key decision-makers. Conduct market research to understand customer needs, industry trends, and competitive landscape. Collaborate with technical and project teams to develop tailored solutions that address client requirements. Manage the entire sales cycle from lead generation, proposal development, negotiation, and contract closure. Build and maintain a pipeline of qualified leads and opportunities. Prepare and present compelling sales pitches and technical presentations to clients. Develop strategic partnerships with vendors, OEMs, and other stakeholders to enhance service offerings. Ensure customer satisfaction by providing ongoing support and account management post-sales. Work closely with internal teams to streamline processes and ensure successful project execution. Monitor and report on sales performance metrics, providing insights and recommendations for improvement. Relevant Experience in selling in Design, Build and manage a portfolio of IT infrastructure and managed services for Enterprise and Govt/PSUs clients. Relevant experience in Data Center Solutions, Networking (Active & Passive), Modern Workspace, AV UCCC, CCTV Surveillance, Cyber Security, Professional Services Manage large service RFPs for Enterprises & GOVT/PSU in the area of IT Infra solutions & services, Data center support and Managed Services. Map customer business objectives with various services offerings from Black BOX, that creates value to the customer. Manage bids for Tender RFPs end to end in collaboration with GCCs, Consultants & the relevant stack holders. Conduct opportunity risk assessments and forecasting Skills Required: Strong understanding of system integration business & processes, technologies, and market trends. Excellent communication, negotiation, and presentation skills. Ability to build and maintain strong client relationships. Self-motivated, goal-oriented, and capable of working independently. Proficiency in CRM software and Microsoft Office Suite. Willingness to travel as required. Experience in industries such as IT, telecom, industrial automation, or security solutions and professional services. Knowledge of datacenter, networking, modern office space, cloud computing, IoT, and cybersecurity. Ability to work in a fast-paced, competitive environment. Qualifications : Bachelor s degree in Business Administration, Engineering, IT, or a related field (MBA preferred) with 8 to 12 years relevant experience Proven track record of success in selling IT infrastructure and managed services. Excellent relationship building and interpersonal skills. Strong analytical and problem-solving skills Ability to work independently and as part of a team. Excellent written and verbal communication skills This job description is designed to cover or contain a comprehensive listing of activities, duties, and responsibilities that are required of the employee; it is not meant to be all-inclusive for any one position. Job responsibilities and requirements are subject to change at any time due to business conditions or any other reason. Company Profile : Black Box Limited is a listed & trusted IT solutions provider delivering cutting-edge technology solutions and world-class IT Consulting services in Data Center, Enterprise Networking, Unified Communications Digital Applications and Cyber Security. We deliver solutions, services and products to more than 8,000 clients worldwide. These clients trust our 4000+ team members in 35+ countries who for over 45 years have been connecting people, technology, and ideas to help accelerate their digital transformation. Satisfied clients, including 100+ in the Fortune 500, count on our global team members who operate across 75 support centers, to drive their business innovation. In collaboration with global technology leaders like Juniper, Cisco, Extreme, Fortinet, Palo Alto, Dell, HPE, Avaya, Aruba, Cisco, CommScope, Corning, , Genesys, HPE, Juniper, Mitel, Nutanix,, Poly, Trend Micro, UiPath and Verint among others, Black Box delivers domain focused, flexible, and customized technology solutions and seamless services that accelerate customers business. Corporate Website: www.blackbox.com

Join our Team About this opportunity: We are currently seeking a talented and dedicated individual to join our Ericsson team as a Technical Authority Expert. This critical role belongs to our Managed Services department, directly contributing to our ongoing Ericsson Operations Engine projects. You will be at the forefront of tech-driven change, offering your specialist knowledge to guide the entire lifecycle of our projects. Whether we are in the Create, Sustain, or Evolve stages, your expertise will pave the way forward in your domain. What you will do: - Develop, maintain, and enhance automation-based solutions, conducting in-depth troubleshooting as necessary. - Drive recovery processes improvement. - Offer your technical expertise to our domain support and automated operations team. - Aid our automation and analytics team with your detailed domain knowledge. - Construct and polish automated Service Delivery methodologies. - Analyze trends to preemptively identify potential service disruptions, enabling swift restoration and repair. The skills you bring: - Ericsson Operations Engine - Mode Of Operations. - Overall understanding of Automation?. - Troubleshooting skills. - Network Performance. - E2E Customer Experience. - Network Virtualization. - Problem management. - Telecom Domain. - Ericsson Customer Experience Assurance (CEA) Competence. - Incident management. - MS TOP. - Customer Experience Improvement. - Service Request Fulfilment (OMS). - System Administration. - Data Security. Why join Ericsson? What happens once you apply? Primary country and city: India (IN) || Noida Req ID: 767976

Would you enjoy consulting for our customers on internet strategies? Are you excited about working with cutting-edge web security and enterprise systems? Join our highly-skilled Security Professional Services team Our Team provides managed services and proactive and reactive support to our global customers. We utilize tools, processes, and expertise to integrate and maintain Akamai security and performance solutions for clients. We collaborate to solve problems, innovate creatively, and continuously improve for our customers and team. Partner with our enterprise customers As a Security Consultant, youll be the primary security services contact. Ensuring the successful integration and support of customers on our platform. Acting as a trusted consultant in this growing and high-profile area. Youll learn and implement creative solutions to help customers leverage Akamais security products and achieve desired outcomes. As a Security Consultant II, you will be responsible for: Ensuring customer success by focusing on best practice, helping them develop a long-term security strategy. Partnering cross-functionally to review and ensure integration efficiency, deliver high quality service and ensure customer engagement Solving technical problems, demonstrating Akamais value, and communicating clearly and effectively to both technical and business audiences Participating in training and internal projects, contributing to best practices, maximizing efficiency, and improving service quality Managing scope, timelines, and budget of integrations to reduce risk and ensure customer success Collaborating with cross-functional teams including Support, Engineering, Products, Presales and Sales to resolve technical & business issues Do what you love To be successful in this role you will: Have over 6+ years of relevant experience and a Bachelors degree in Computer Science or related field Have past experience of managing and delivering technical customer projects successfully Have a natural ability to engage, influence and build trusted relationships with customers Be well versed in internet technologies like IP networks, DNS and routing, HTTP, TCP or web architecture Show experience of managing and delivering large technical customer projects successfully and influencing stakeholders across the teams. Demonstrate a passion for excellence through sound judgement, solid decision making and contingency planning. Possess excellent communication skills to articulate highly technical information in a clear and easy to understand manner Have ability to collaborate, prioritize, and solve problems in a fast changing environment Work in a way that works for you Learn what makes Akamai a great place to work Connect with us on social and see what life at Akamai is like! We power and protect life online, by solving the toughest challenges, together. At Akamai, were curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, youll thrive here. Working for you At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life: Your health Your finances Your family Your time at work Your time pursuing other endeavors Our benefit plan options are designed to meet your individual needs and budget, both today and in the future. About us Join us Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you! #LI-Remote

Do you relish the prospect of working on Industry leading cutting edge products and technology? Would you like the opportunity to work in a high-impact role responsible for building customer loyalty? Join our prestigious Professional Services team Our Team provides managed services and proactive and reactive support to our global customers. We use tools, processes, and expertise to integrate and maintain Akamai Performance, Security, and Compute solutions. We solve problems collaboratively, innovate creatively, and strive for continuous improvement for our customers and team. Become a trusted advisor As a Technical Project Manager II, youll be a trusted advisor, managing customers end-to-end platform engagement. In a high-impact environment, youll oversee projects, solve problems, and build close relationships with customers. Your focus will be on the North America Financial Services Vertical. As a Technical Project Manager II, you will be responsible for: Advocating best practices for customers and teams during product implementation, and relaying customer feedback to Product. Acting as the primary customer contact and leading the integrated team to achieve successful customer outcomes. Partnering with the business to review and ensure integration efficiency, high quality service and keep customers engaged Identifying service enhancements and potential problems to ensure continuous improvements to quality of customer service delivery Communicating with internal, external stakeholders and partners to share information and deliverables Do what you love To be successful in this role you will: Have 5 years of relevant experience and a Bachelors degree in Computer Science, or related field Demonstrate experience in a customer-facing role in the information technology industry Have experience in successfully managing and delivering technical customer projects Show understanding of network and web performance technologies including DNS, HTTP, Caching, Load Balancing Show basic understanding of security technologies including firewalls, DDoS Be familiar with Scripting, DevOps and Cloud Computing Demonstrate experience in project management and in managing multiple priorities Demonstrate ability to build trusting relationships with customers across various levels including Execs Work in a way that works for you Learn what makes Akamai a great place to work Connect with us on social and see what life at Akamai is like! We power and protect life online, by solving the toughest challenges, together. At Akamai, were curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, youll thrive here. Working for you At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life: Your health Your finances Your family Your time at work Your time pursuing other endeavors Our benefit plan options are designed to meet your individual needs and budget, both today and in the future. About us Join us Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!

Independentlyreview, analyze, and abstract data from various contract types, including leaseadministration and due diligence projects. Performquality checks and ensure consistency and accuracy in deliverables. Assistwith client communications and act as a point of contact for clarifyingproject-specific questions. Guideand support Associates and interns in their daily tasks. Leveragecontract management platforms to suggest workflow improvements and maintaindetailed documentation. Participatein process training and knowledge sharing within the team. What you bring to the table 3-5 years of relevantexperience in Contract Management, LPO, or legal operations. LLB is mandatory; LLMwould be an added advantage. Strong understanding ofcontract lifecycle management, including contract abstraction, obligationmanagement, and database management. Good knowledge of contractmanagement systems and tools. Where will you work Mohali: Bestech Business Towers, Sec 66, Mohali. Click HERE for a virtual office tour.

NetApp s BlueXP offers Premium Value Services, including protection for various workloads and Cyber Resiliency, built on NetApps highly secure storage solutions. The primary focus of this position is to develop solutions that protect stateful Kubernetes workloads. We seek an individual who can excel within a high-performance team, providing innovative solutions to complex data challenges faced by customers. You will develop and test managed services for deployment as containers in Kubernetes and collaborate with various public and private cloud providers. NetApp supports your career aspirations and goals, enabling you to take ownership of customer problems and design challenges, ultimately leading to the development of world-class products in the cloud-native space. For more information about To succeed in this role, you will need a strong technical orientation, creativity in problem-solving, excellent partner management skills, a desire to advance in the field, and the ability to work effectively in a team-oriented environment. Job Requirements Familiarity in cloud technologies, containers, orchestration frameworks like Kubernetes. Strong programming skills in Go (or system-level languages such as C++ / Core Java) Ability to work independently on design, develop and test Experience with working in any of the public cloud providers like AWS, Azure or GCP Exposure to Agile software development practices Experience in software design and development and a good understanding of complex concepts related to computer architecture, data structures and programming practices. Linux and/or Unix-like Operating System Strong oral and written communication skills are essential. Familiarity with scripting language Engage and participate in design discussions to address problems which are unstructured and undefined. Develop broader knowledge of the product to provide solutions for customer issues. To participate in any and/or all phases of the product development cycle from product definition and design, through implementation and test design Good team player and willing to up the game for peers and team Education Typically requires a minimum of 1-3 years of related experience with a Bachelor s or Master s degree in related field.

Job Description We are seeking a dynamic and experienced Sales Executive to drive business growth across Managed Services , XBRL , Typesetting , and eLearning verticals. The ideal candidate will have a successful track record in IT solution selling and B2B enterprise sales, especially in service-based industries. Identify and pursue new business opportunities for: Managed IT Services (Infrastructure, NOC/SOC, Cloud, End-user Support, Application Support) XBRL & EDGAR Filing Services Typesetting and Financial Publishing Custom eLearning and LMS Solutions Build and manage a healthy sales pipeline through direct client engagement, referrals, and strategic outreach Work closely with pre-sales and delivery teams to create solution-oriented proposals and commercial models Drive revenue growth by acquiring new logos and growing existing accounts Participate in RFP/RFI responses and customer presentations Develop relationships with key decision-makers (CXOs, Finance Heads, Procurement, Compliance) Report on sales forecasts and pipeline metrics through CRM Ensure customer satisfaction and long-term account success Skills Required 59 years of proven experience in B2B Sales in Managed Services , Publishing , XBRL , or eLearning Strong knowledge of IT infrastructure support, compliance services, or educational technology solutions Experience handling global clients, especially in the US or UK markets, is a plus Excellent verbal and written communication skills Strong negotiation, consultative selling, and relationship management skills Ability to work independently and collaboratively across teams Energetic, target-driven, and process-oriented mindset Additional Information about the Job Experience: 5 to 9 years Shift Timing: 2PM-11PM

About this opportunity: We are currently seeking a talented and dedicated individual to join our Ericsson team as a Technical Authority Expert. This critical role belongs to our Managed Services department, directly contributing to our ongoing Ericsson Operations Engine projects. You will be at the forefront of tech-driven change, offering your specialist knowledge to guide the entire lifecycle of our projects. Whether we are in the Create, Sustain, or Evolve stages, your expertise will pave the way forward in your domain. What you will do: - Develop, maintain, and enhance automation-based solutions, conducting in-depth troubleshooting as necessary. - Drive recovery processes improvement. - Offer your technical expertise to our domain support and automated operations team. - Aid our automation and analytics team with your detailed domain knowledge. - Construct and polish automated Service Delivery methodologies. - Analyze trends to preemptively identify potential service disruptions, enabling swift restoration and repair. The skills you bring: - Ericsson Operations Engine - Mode Of Operations. - Overall understanding of Automation?. - Troubleshooting skills. - Network Performance. - E2E Customer Experience. - Network Virtualization. - Problem management. - Telecom Domain. - Ericsson Customer Experience Assurance (CEA) Competence. - Incident management. - MS TOP. - Customer Experience Improvement. - Service Request Fulfilment (OMS). - System Administration. - Data Security. Primary country and city: India (IN) || Noida Req ID: 767976

Req ID: 328303 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Openshift Engineer to join our team in Chennai, Tamil N du (IN-TN), India (IN). OpenShift L3 Roles & Responsibilities: - Manage the container platform ecosystem - Manage Installation, upgrade, patching, Monitoring - Cluster capacity management - Provide L3 support for OCP (OpenShift) administration - Provide L3 support for applications hosted on OCP / Kubernetes w.r.t infrastructure - Edit / Run playbooks - Troubleshooting upon issue within SLA Essential Skills / Knowledge: - Hands-on experience in PAS (OpenShift / Kubernetes) - Expertise with REDHAT OpenShift Container Platform - Expertise with Kubernetes - Experience working with Docker / CRIO / PODMAN - Working experience on Prometheus - Working experience on ELK / SPLUNK - Knowledge on NAS / OCS / Ceph - Working experience on Linux based infrastructure - Knowledge on Shell / Python Scripting - Knowledge on Ansible - Knowledge on Jenkins is add on - Knowledge on Deployment tools is add on - Good understanding of infrastructure tools & domain - Good Troubleshooting skills About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Visit us at nttdata.com NTT DATA helps clients transform through consulting, industry solutions, business process services, IT modernization and managed services. NTT DATA North America us.nttdata.com

Company Overview At Avahi, we re redefining what it means to be a premier cloud-first consulting company, recognized for our people, culture, and innovative solutions. With expertise in Managed Services, Reselling, Staffing, and Professional Services, we are dedicated to delivering exceptional value and putting customers first. As a global team spanning North America, Europe, and Southeast Asia, we foster a collaborative and diverse environment where professional growth, creativity, and mutual respect thrive. Guided by our values Customer-Centricity, Collaboration, Agility, Innovation, Integrity, and Diversity & Inclusion we empower businesses to embrace the full potential of a cloud-first approach. Role Summary We are seeking a highly skilled Backend Engineer to join our dynamic team. In this role, you will design, build, and maintain scalable backend systems that power advanced AI solutions for large enterprises. This is an exciting opportunity to work at the intersection of backend development and cutting-edge AI technologies, contributing to high-performance systems that integrate machine learning models, databases, and cloud services. If you are passionate about backend engineering, enjoy solving complex problems, and thrive in a fast-paced environment, we want to hear from you. Key Responsibilities Develop Scalable Systems : Design and maintain backend systems for document retrieval, processing, and AI integration. Create Python Libraries : Build robust Python libraries that leverage AWS services to support GenAI solutions. Open Source Contributions : Contribute to and open-source internal tools to improve backend workflows. API Development : Implement and optimize APIs for serving machine learning models, vector databases, and embeddings. Model Integration : Build systems that integrate fine-tuned AI models with databases and other backend services. Backend Architecture : Design high-performance backend architectures for AI training simulations. Automation and Monitoring : Develop automated systems to monitor and optimize backend processes, addressing performance bottlenecks and resource allocation. Performance Insights : Build tools to generate logs, metrics, and visualizations to monitor backend performance and improve efficiency. Required Skills and Qualifications Strong proficiency in Python and backend frameworks. Solid understanding of data structures, algorithms, and system design. Experience with cloud services (preferably AWS), including databases, networking, and storage. Skilled in building APIs and working with containerization tools like Docker. Familiarity with large-scale distributed systems. Passionate about backend engineering best practices and writing clean, maintainable code. Self-directed, independent, and comfortable in a fast-paced environment. Professional-level English communication skills. Why Work Here Innovative Culture: We embrace a startup mindset, encouraging creativity, agility, and growth. Be part of a team that explores cutting-edge technology and drives impactful solutions. Career Development: Avahi is committed to your growth, offering mentorship and opportunities to advance your career, with potential for full-time roles after initial contracts. Purpose-Driven Mission: Join us in making a difference. Avahi is dedicated to championing diversity, supporting women in tech, and fostering sustainable practices. Global Collaboration: Work alongside a diverse, talented team, sharing insights and collaborating to create innovative solutions that make a real impact. Join Avahi and make an impact in a fast-paced, customer-focused environment with abundant opportunities for growth. Accessibility and Inclusivity Statement At Avahi, we are committed to fostering a workplace that celebrates diversity and inclusivity. We welcome applicants from all backgrounds, experiences, and perspectives, including those from underrepresented communities. We are proud to be an equal opportunity employer, providing a fair and accessible recruitment process for all candidates. If you require accommodations at any stage of the application or interview process, please let us know, and we will work to meet your needs.

: Associate Software Engineer - DevOps Location - Bangalore, India DESCRIPTION Ensuring alignment across applications development and IT operations support teams, automating processes, ensuring smooth deployments, and optimizing infrastructure for efficiency and reliability is a key enabler for Zendesk customers. Zendesk is using cutting edge technologies and software for their customers including complex implementations and integrations encompassing Data Analytics, Artificial Intelligence and Cloud Computing. Working as part of our Professional Services function, associate DevOps engineers will be responsible for maintaining and monitoring tools and processes for continuous integration of cloud based application deployments in Kubernetes and AWS infrastructure.. KEY RESPONSIBILITIES . Maintain and monitor applications deployed on Kubernetes on EKS - Amazon Web Services cloud. Maintain and monitor kubernetes, database and cache related infrastructure on Amazon Web Services cloud. Monitor performance, execute reporting, respond to alerts, identify bottlenecks, and suggest solutions proactively to improve efficiency and reliability. Troubleshoot issues in development, testing, and production environments from a deployment and runtime execution perspective. Collaborate with Senior DevOps engineers to analyse and resolve issues. Create and maintain clear and concise documentation for all infrastructure and software deployment procedures and maintenance processes, to comply with regulations and governance. TECHNICAL SKILLS Experience in monitoring of managed services on Amazon Web Services cloud platform including key areas like IAM, IaaS and PaaS services. Awareness in scripting languages like Bash, Helm and Terraform. Awareness of using GITHUB for IaC scripts. Familiarity with Python is a preferable bonus. Awareness of executing CI/CD (Continuous Integration and Deployment) pipelines based on GITHUB Actions and ArgoCD. Familiarity on monitoring and observability frameworks using tools like Prometheus, Grafana, or the ELK Stack is crucial for ensuring application health and performance is preferable. SOFT SKILLS Technical insight and ability to troubleshoot issues and find solutions is essential in order to solve critical customer issues quickly. A willingness to learn and stay up-to-date with the latest technologies and tools in the DevOps domain is essential. Work Location & Hours Expectations: We recommend being in the office 2 to 3 times per week to foster collaboration and teamwork. However, flexibility is provided based on business needs Working hours may need to be adjusted to match customer time zones where necessary, ensuring effective communication and issue resolution. Willingness to work in shifts to accommodate customer and company needs is essential along with flexibility to provide on-call support when required. Work Experience: Around 2 - 4 of experience in monitoring and supporting Kubernetes infrastructure (EKS) on AWS along with basic experience in monitoring AWS cloud infrastructure

Req ID: 327593 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Required. Python Full Stack + JAVA Microservices Python Full Stack + JAVA Microservices to join our team in Chennai, Tamil N du (IN-TN), India (IN). Technical skills : Node.js, Java Micro services, python, Mongo, Graph, pgvector, Full stack developer, mcp Responsible for development, testing, and maintenance of software applications and systems Lead the planning and design of product and technical initiatives and mentor Developers/ team members Drive improvements in engineering techniques, standards, practices, and processes across the entire department, always encouraging a culture of knowledge sharing and collaboration Collaborate with the team members to ensure that the deliverables are of high Quality, optimized and adhere to performance standards Engage with key internal stakeholders, to understand user requirements, prepare low lever design documents to be shared with the development team Collaborate with QA and development team determine systems planning, scheduling and committed timeline are adhered to ensure the project is completed in scheduled time Participate in Agile planning and estimation activities to break down large tasks into smaller tasks Resolve Team s Query and escalate it to team lead if any clarification is required from the customer Provide technical guidance to team and lead/ Resolve issues implement reusable frameworks - Environment management and layout design Mentor Jr/ team members and supporting the interviews/ evaluation About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Visit us at nttdata.com NTT DATA helps clients transform through consulting, industry solutions, business process services, IT modernization and managed services. NTT DATA North America us.nttdata.com

Req ID: 328118 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Linux L3 with IBM Spectrum Symphony to join our team in chennai, Tamil N du (IN-TN), India (IN). Linux L3 with IBM Spectrum Symphony The Grid/HPC (High Performance Computing) engineer will work as a key member of the Symphony Grid Engineering team. Required skills: Great understanding of modern Linux operating system (RHEL distribution preferred), OS performance tuning and troubleshooting, good grasp of Linux security, networking, auditing, and compliance concepts Experience with Linux systems administration in standalone, cloud or virtualized environment. Ability to quickly grasp and apply new concepts, tools, and technologies in a fast-paced enterprise environment. Ability to engineer and troubleshoot distributed client-server network applications. Great shell scripting skills Good knowledge of Linux containers (Docker/Podman/K8s/EKS/OCP etc.) Hands-on experience with Ansible automation Fundamental experience with relational databases Ability to complete assigned tasks asynchronously without constant supervision. Strong team-player and collaborator Nice to have: Experience with IBM Spectrum Symphony Grid Experience with IBM Spectrum Symphony Grid Multicluster Experience with IBM Spectrum Scale (GPFS) filesystem. Working knowledge of IaaS, PaaS, and SaaS cloud architectures and the capabilities and challenges involved with their implementation in cloud environments. Intermediate Python scripting (OS automation etc.) This person will work closely with the vendor and internal clients to engineer and support technical solutions for Grid platform, leveraging modern and innovative technologies to deliver the optimal stability and performance. The candidate should be able to employ a methodical approach towards evaluating new and emerging technologies that will have a direct and measurable impact to one or more business units within Citi. In addition to excellent communication skills, this candidate should have the ability to work effectively on individual tasks and work well within a team dynamic. Basic Qualifications: Bachelors or Graduates degree in computer engineering, computer science or engineering, or equivalent experience. About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Visit us at nttdata.com NTT DATA helps clients transform through consulting, industry solutions, business process services, IT modernization and managed services. NTT DATA North America us.nttdata.com

Req ID: 325922 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Middleware Engineer to join our team in Pune, Mah r shtra (IN-MH), India (IN). Same as internal About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Visit us at nttdata.com NTT DATA helps clients transform through consulting, industry solutions, business process services, IT modernization and managed services. NTT DATA North America us.nttdata.com

Account Security Officer (ASO) This role has been designed as Hybrid with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Job Description: HPE Operations is our innovative IT services organization. It provides the expertise to advise, integrate, and accelerate our customers outcomes from their digital transformation. Our teams collaborate to transform insight into innovation. In today s fast paced, hybrid IT world, being at business speed means overcoming IT complexity to match the speed of actions to the speed of opportunities. Deploy the right technology to respond quickly to market possibilities. Join us and redefine what s next for you. What youll do: Works closely with Managed Services teams to provide HPE s customer with security governance reports and continuous feedback. Strategically aligned with HPE and HPE s customer s security initiatives. Accountable for all security-related compliance and delivery for the assigned Customer. Drives engagement with broader HPE teams to support Customer requirements. Actively manages and maintains ownership of cybersecurity risk management. Oversees implementation of security-related projects for the assigned Customer. Manages new and emerging Customer security policy requirements. Key participant in the Change Advisory Board (CAB) for the assigned Customer. Owns ongoing management and implementation of Customer-specific Security Incident Response Plan. Owns development and ongoing management of Customer-specific Account Security Handbook. Operates as a trusted advisor in the organization, working with senior management and focusing specifically on security environment in relation to client business objectives. Helps understand operational issues and plans next steps from an information security viewpoint. Maintains ongoing business relationship with the Customer in relation to Information Security. Acts as a Customer s single point of contact for Information Security. Possesses keen experience relating to industry, geographical, and regulatory requirements for assigned Customers. Manages, maintains, and executes annual audit plan aligned with HPE and assigned Customer requirements. Manages Information Security training and awareness campaigns for assigned Customers. Ensure compliance with company cybersecurity standards, policies and government regulations What you need to bring: Experience in security policy, process, guidelines & procedures development and in doing security assessments based on industry standards such as ISO27001 and/or NIST. Ability to communicate with internal and external senior management confidently and professionally, breakdown and communicate complex concepts and issues into easily consumable written and verbal communications High level of autonomy under general direction, and ability to independently complete, as well as lead team in the delivery of complex projects with multiple deliverables and technologies. Can demonstrate innovation and thought leadership through problem solving, new ideas, experience, or forward-thinking concepts. Strong interpersonal and written communication skills Ability and willingness to travel, also across the countries Ease to communicate at all levels, including management level presentations and summaries. Understanding of Cyber and IT security risks, threats and prevention measures Experience in writing technical reports that analyze and interpret results. Understanding of security standards and best practices Risk assessment and management skills Experience 5+ years of work experience in similar role Cybersecurity degree (preferable) or equivalent Proven track record of managing complex client relationships and delivering managed services. Experience working with Security Operations Centers (SOC) or MSSPs is highly desirable. SSCP, CRISC or CISSP certifications are desirable. Additional Skills: Accountability, Accountability, Action Planning, Active Learning (Inactive), Active Listening, Bias, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Customer Solutions, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Design Thinking, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity {+ 5 more} What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Lets Stay Connected: #india #operations Job: Services Job Level: Specialist HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity . Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

Req ID: 322740 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a ServiceNow Developer to join our team in Pune, Mah r shtra (IN-MH), India (IN). Job Summary: We are looking for a highly skilled Senior ServiceNow Developer to lead the design, development, and implementation of ServiceNow solutions. The ideal candidate will have extensive experience in ServiceNow development, including custom applications, integrations, and automation. This role requires deep technical expertise in ServiceNow s architecture, scripting, and best practices, along with the ability to mentor junior developers and collaborate with cross-functional teams. Key Responsibilities: ServiceNow Development: Design, develop, and configure ServiceNow applications, workflows, and integrations. Customization & Scripting: Write, test, and deploy scripts using JavaScript, GlideScript, and other scripting languages. Module Expertise: Work on ITSM, ITOM, HRSD, CSM, or other ServiceNow modules as required. Integration & Automation: Develop and manage integrations between ServiceNow and external systems using REST, SOAP, and MID servers. Performance Optimization: Improve application performance and troubleshoot ServiceNow platform issues. Security & Compliance: Ensure adherence to security policies and ITIL best practices. Mentorship: Guide junior developers, review code, and ensure adherence to coding standards. Stakeholder Collaboration: Work closely with business analysts, architects, and stakeholders to translate business needs into technical solutions. Platform Upgrades: Assist with ServiceNow version upgrades and testing new features. Technical Skills: Strong knowledge of ServiceNow platform architecture and administration. Proficiency in JavaScript, Glide API, ServiceNow Script Includes, and Business Rules. Experience with UI policies, UI actions, ACLs, and Flow Designer. Hands-on experience with ServiceNow integrations using REST/SOAP APIs. Familiarity with ServiceNow ATF (Automated Test Framework). Understanding of ITIL processes and ServiceNow best practices. Required Qualifications: 5+ years of experience in ServiceNow development and implementation. Excellent problem-solving and analytical skills. Strong communication and collaboration abilities. Ability to work in an Agile/Scrum environment. ServiceNow Certified System Administrator (CSA) or Certified Application Developer (CAD). Experience with ServiceNow Scoped Applications. Knowledge of DevOps, CI/CD pipelines, and cloud technologies. Experience with ServiceNow Performance Analytics and Reporting. About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Visit us at nttdata.com NTT DATA helps clients transform through consulting, industry solutions, business process services, IT modernization and managed services. NTT DATA North America us.nttdata.com

Join our Team About this opportunity: As a member of the Operational Acceptance team, you will be responsible for ensuring seamless integration and handover of RAN and Transmission network elements into live operations. You ll work across Project, Deployment , Integration and operations teams to validate new sites or upgrade sites with list of checks to ensure good sites are accepted for Operational Managed services. Need to collaborate with Technical teams and customer to review acceptance criteria periodically, perform audits, and support go-live activities for new deployments and upgrades. Key Responsibilities Evaluate and certify the operational readiness of new RAN and TXN sites before Operational care. Coordinate and conduct Operational Acceptance and audit compliance based on defined KPIs and SLAs. Create and manage Method of Procedures (MoPs), acceptance checklists, and documentation. Collaborate with engineering and field teams during rollout and cutover phases to ensure readiness. Validate software/hardware configurations, parameter correctness, and alarm/reporting behavior. Facilitate integration into OSS/NOC systems and ensure alarm monitoring is functional. Track deviations, analyze root causes, and work with stakeholders on resolution plans. Lead or support technical knowledge transfers for new scopes and solution areas. Maintain dashboards and status reports of acceptance progress and quality metrics. Required Skills & Experience 3-6 years of experience in RAN and/or TXN operations, deployment, or integration. Good understanding of LTE/5G RAN architecture, transmission protocols (e.g., IP/MPLS, microwave, DWDM). Hands-on experience with network performance tools, monitoring platforms, and acceptance testing. Familiarity with OA processes, service workflows, and operational systems. Strong coordination and documentation skills.

: Software Engineer - DevOps Location - Bangalore, India DESCRIPTION Ensuring alignment across applications development and IT operations support teams, automating processes, ensuring smooth deployments, and optimizing infrastructure for efficiency and reliability is a key enabler for Zendesk customers. Zendesk is using cutting edge technologies and software for their customers including complex implementations and integrations encompassing Data Analytics, Artificial Intelligence and Cloud Computing. Working as part of our Professional Services function, DevOps Engineers will be responsible for designing, implementing, and maintaining tools and processes for continuous integration, delivery, and deployment of software and infrastructure while also ensuring the reliability, security, and performance of our infrastructure. KEY RESPONSIBILITIES Develop, deploy, and manage infrastructure using Terraform and ArgoCD to automate infrastructure provisioning and management on Amazon Web Services (AWS). Develop and maintain continuous integration and continuous deployment pipelines to automate application software building, testing and deployment into Amazon Web Services cloud based on GIT Actions. Develop, configure and maintain a wide range of services on Amazon web services cloud platforms for IaaS and PaaS layers. Monitor performance, automate reporting, configure alerts, identify bottlenecks, and implement solutions to improve efficiency and reliability. Keep abreast of latest security best practices and CVEs to protect our infrastructure and applications. Implement and maintain security best practices with continuous monitoring and improvement. Containerize custom application software based on java and python, with development and maintenance of helm charts and repositories for the container deployment. Troubleshoot and resolve issues in development, testing, and production environments from a deployment and runtime execution perspective. Work with Datadog, Sentry and CloudWatch for setting up alerts and automation. Create and maintain clear and concise documentation for all infrastructure and software deployment procedures and maintenance processes, to comply with regulations and governance. TECHNICAL SKILLS Experience in setup, configuration and maintenance of managed services on Amazon Web Services cloud platform including key areas like IAM, IaaS and PaaS services. Proficiency in scripting languages like Bash, Helm and Terraform for provisioning, maintenance and automating of infrastructure tasks. Experience with using GITHUB for IaC scripts. Familiarity with Python is a preferable bonus. Proficiency in building CI/CD (Continuous Integration and Deployment) pipelines based on GITHUB Actions and ArgoCD. Proficiency and knowledge of Docker for containerization and Kubernetes for orchestrating containers for building and deploying scalable applications. Familiarity on monitoring and observability frameworks using tools like Prometheus, Grafana, or the ELK Stack is crucial for ensuring application health and performance. Familiarity with database technologies and SQL is beneficial for managing databases and interacting with applications. SOFT SKILLS Technical insight and ability to troubleshoot issues and find solutions is essential in order to solve critical customer issues quickly. A willingness to learn and stay up-to-date with the latest technologies and tools in the DevOps domain is essential. DevOps engineers need to be able to effectively communicate with developers, architects, operations teams, and other stakeholders Work Location & Hours Expectations: We recommend being in the office 2 to 3 times per week to foster collaboration and teamwork. However, flexibility is provided based on business needs Working hours may need to be adjusted to match customer time zones where necessary, ensuring effective communication and project delivery Willingness to accommodate customer and company needs in terms of working timezones is essential along with flexibility to provide on-call support when required. Work Experience: Around 5 to 7 years of total experience. Must have experience on DevOps, Kubernetes infrastructure (EKS) on AWS along with experience in setup, configuration on monitoring AWS cloud infrastructure

: Senior Software Engineer (DevOps) Location - Bangalore, India DESCRIPTION Ensuring alignment across applications development and IT operations support teams, automating processes, ensuring smooth deployments, and optimizing infrastructure for efficiency and reliability is a key enabler for Zendesk customers. Zendesk is using cutting edge technologies and software for their customers including complex implementations and integrations encompassing Data Analytics, Artificial Intelligence and Cloud Computing. Working as part of our Professional Services function, Senior DevOps engineer will be responsible for designing, implementing, and maintaining tools and processes for continuous integration, delivery, and deployment of software and infrastructure while also ensuring the reliability, security, and performance of our infrastructure. KEY RESPONSIBILITIES Design, develop, deploy, and manage infrastructure using Terraform and ArgoCD to automate infrastructure provisioning and management on Amazon Web Services (AWS). Develop and maintain continuous integration and continuous deployment pipelines to automate application software building, testing and deployment into Amazon Web Services cloud based on GIT Actions. Design, configure and maintain a wide range of services on Amazon web services cloud platforms for IaaS and PaaS layers. Collaborate closely with applications, development, operations, security, networking and other teams to ensure smooth software development, infrastructure design and deployment processes. Monitor performance, automate reporting, configure alerts, identify bottlenecks, and implement solutions to improve efficiency and reliability. Keep abreast of latest security best practices and CVEs to protect our infrastructure and applications. Implement and maintain security best practices with continuous monitoring and improvement. Containerize custom application software based on java and python, with development and maintenance of helm charts and repositories for the container deployment. Troubleshoot and resolve issues in development, testing, and production environments from a deployment and runtime execution perspective. Work with Datadog, Sentry and CloudWatch for setting up alerts and automation. Create and maintain clear and concise documentation for all infrastructure and software deployment procedures and maintenance processes, to comply with regulations and governance. TECHNICAL SKILLS Experience in setup, configuration and maintenance of managed services on Amazon Web Services cloud platform including key areas like IAM, IaaS and PaaS services. Proficiency in scripting languages like Bash, Helm and Terraform for provisioning, maintenance and automating of infrastructure tasks. Experience with using GITHUB for IaC scripts. Familiarity with Python is a preferable bonus. Proficiency in building CI/CD (Continuous Integration and Deployment) pipelines based on GITHUB Actions and ArgoCD. Proficiency and knowledge of Docker for containerization and Kubernetes for orchestrating containers for building and deploying scalable applications. Familiarity on monitoring and observability frameworks using tools like Prometheus, Grafana, or the ELK Stack is crucial for ensuring application health and performance. Familiarity with database technologies and SQL is beneficial for managing databases and interacting with applications. SOFT SKILLS Technical insight and ability to troubleshoot issues and find solutions is essential in order to solve critical customer issues quickly. A willingness to learn and stay up-to-date with the latest technologies and tools in the DevOps domain is essential. DevOps engineers need to be able to effectively communicate with developers, architects, operations teams, and other stakeholders Work Location & Hours Expectations: We recommend being in the office 2 to 3 times per week to foster collaboration and teamwork. However, flexibility is provided based on business needs Working hours may need to be adjusted to match customer time zones where necessary, ensuring effective communication and project delivery Willingness to accommodate customer and company needs in terms of working timezones is essential along with flexibility to provide on-call support when required. Work Experience: Around 6 to 8 years of total experience. Must have experience on DevOps, Kubernetes infrastructure (EKS) on AWS along with experience in setup, configuration on monitoring AWS cloud infrastructure Demonstrable experience in technical leadership and mentoring of a small team is a plus

Position - AVP, Business Development About Wildnet Technologies: Wildnet Technologies is an award-winning White Label Digital Marketing and IT Services with a track record of helping businesses and Google Partner Agencies achieve their goals. We offer a comprehensive range of high-quality Digital Marketing Services and On-Demand Technology Resources. With over 12,000 successful projects delivered to date, our team of 300+ professionals is headquartered in India and serves clients in the United States, Canada, Australia, and the United Kingdom. Our expertise includes SEO, Paid Search, Paid Social Services, programmatic advertising, and more. Job Overview We are seeking an experienced and results-driven Business Development Leader to join our growing and energetic team. The ideal candidate will have a proven track record of generating BANT qualified leads for IT services, managing a lead generation team, and collaborating with cross-functional departments to drive business growth. You will be responsible for designing and executing lead generation strategies and Outbound campaigns that deliver measurable results and support our ambitious growth targets. Key Responsibilities Strategy & Planning: Develop, implement, and optimize multi-channel lead generation strategies (email campaigns, social media, content marketing, webinars, events, etc.) tailored for IT services. Analyze market trends and competitor activities to identify new lead generation opportunities. Team Leadership: Manage, mentor, and motivate a team of lead generation specialists. Set clear KPIs and monitor team performance to ensure targets are met or exceeded. Campaign Management: Oversee the creation and execution of targeted campaigns to generate BANT qualified leads from various industries and geographies. Collaborate with marketing and sales teams to align lead generation activities with business objectives. Stakeholder Collaboration: Work closely with the sales team to ensure seamless lead handoff and feedback loop. Partner with the marketing team to create compelling content and messaging for lead nurturing. Process Improvement: Evaluate and implement new tools and technologies to improve lead generation efficiency and effectiveness. Develop and document best practices and standard operating procedures. Required Skills & Qualifications Bachelor s or Master s degree in Business, Marketing, IT, or related field. Minimum 8 years of experience in lead generation for IT services companies. Demonstrated success in developing and executing lead generation strategies and campaigns. Strong understanding of IT services and solutions (e.g., software development, managed services, cloud, cybersecurity, etc.). Proficiency with CRM systems (Salesforce, HubSpot, etc.) and lead generation tools. Excellent leadership, communication, and interpersonal skills. Analytical mindset with the ability to interpret data and make strategic recommendations. Experience with digital marketing, content creation, and marketing automation is a plus. Preferred Attributes Experience working in international markets (US, Europe, MENA ). Self-motivated, proactive, and results-oriented. Why Join Wildnet Technologies? Established Industry Leader : 15+ years of expertise in digital marketing and IT services; among the pioneers in Indias digital space. Great Place to Work Certified: Recognized for fostering a flexible, positive, and people-first work culture. Learning & Growth: Fast-paced environment with ongoing training, career advancement, and leadership development opportunities. Health & Wellness Benefits: Comprehensive insurance and wellness support for employees and their families. Work-Life Balance: Flexible Working Hours, 5-day work week and generous leave policy to support personal well-being. Exposure to Top Clients: Work on diverse projects with leading global brands across industries.

Cloud Project Manager Roles and Responsibilities Responsibilities Listen, understand, and analyze business requirements Work collaboratively with internal and external stakeholders to ensure the best possible experience when supporting teams and monitoring health of the cloud ecosystem Manage a pipeline of widely varying projects related to customer go-live events on cloud infrastructure (network, storage, services, etc.) Establish process, governance, and working agreements to enable India-North America collaboration Set up scrum/processes to drive team delivery and efficiency Collaborate with stakeholders, Product Managers, and Product Owners to define and prepare the scope of work Translate Yearly/Quarterly initiatives into measurable OKRs & KPIs Plan and track effort, tasks, and resources with tower TPMs; report project status Handle team onboarding/offboarding processes Possess strong tech stack and system design knowledge Take ownership to remove team impediments Customer & Stakeholder Engagement Represent the team in various forums Liaise with Managed Services Partners for L1/L2 support, Cloud Engineering, and Product Development to ensure consistency and resolution during go-live Define, document, and implement best practices for program management Help customers adopt best practices in advanced cloud-based solutions Participate in diverse project teams with varied working styles Manage, prioritize, and provide visibility/status updates to stakeholders Identify and adopt tools to support evolving processes Maintain relationships across the customer organization including project teams, contributors, and executive leadership Build trusted relationships with customers and prospects by understanding objectives and gathering feedback

About this opportunity: As a member of the Operational Acceptance team, you will be responsible for ensuring seamless integration and handover of RAN and Transmission network elements into live operations. You ll work across Project, Deployment , Integration and operations teams to validate new sites or upgrade sites with list of checks to ensure good sites are accepted for Operational Managed services. Need to collaborate with Technical teams and customer to review acceptance criteria periodically, perform audits, and support go-live activities for new deployments and upgrades. Key Responsibilities Evaluate and certify the operational readiness of new RAN and TXN sites before Operational care. Coordinate and conduct Operational Acceptance and audit compliance based on defined KPIs and SLAs. Create and manage Method of Procedures (MoPs), acceptance checklists, and documentation. Collaborate with engineering and field teams during rollout and cutover phases to ensure readiness. Validate software/hardware configurations, parameter correctness, and alarm/reporting behavior. Facilitate integration into OSS/NOC systems and ensure alarm monitoring is functional. Track deviations, analyze root causes, and work with stakeholders on resolution plans. Lead or support technical knowledge transfers for new scopes and solution areas. Maintain dashboards and status reports of acceptance progress and quality metrics. Required Skills & Experience 3-6 years of experience in RAN and/or TXN operations, deployment, or integration. Good understanding of LTE/5G RAN architecture, transmission protocols (e.g., IP/MPLS, microwave, DWDM). Hands-on experience with network performance tools, monitoring platforms, and acceptance testing. Familiarity with OA processes, service workflows, and operational systems. Strong coordination and documentation skills.

The Presales and Solution Architect is responsible for shaping the overall technical solution for all new opportunities. owns the end-to-end presales across industry verticals in the Application Development & Maintenance (ADM), Managed Service Desk for Technology Service pursuits as a part of global dealsYou will be the technical and solution lead during presales from Technology Services team, working closely with clients to understand their IT applications service requirements, identify pain points, and design solutions. This includes facets from architecture, approach, sizing, integration of platforms and related deployment. Responsibilities As an Individual contributor (IC) should Architect custom Application Development Maintenance (ADM), Managed Service Desk (MSD) solutions aligned to client IT landscapes. Lead RFP/RFI responses, including estimations, costs inputs for pricing, SOWs, and transition plans for large-scale outsourcing deals. Design technical solutions in application development, modernization, maintenance, and support Deliver compelling technical presentations and demos to C-level executives, with details of the solution, value propositions and delivery aspects. Develop Managed Service Desk solutions (ITIL processes, tools like ServiceNow, Remedy , JIRA tickets for applicable multilingual L1, L2 support). Knowledge of frameworks/methodologies such as Agile, DevOps, ITSM is required Define governance models, KPIs, SLA s for ADM/Service Desk operations. Build differentiated service offerings based on prospect relevant or evolving tech stacks (e.g., cloud-native apps, SaaS platforms, cybersecurity integration) based on evolving technology Collaborate with partners (AWS/Azure, third party SaaS vendors) to create co-engineered solutions. Hands on in estimation, preparation of pricing models, draft contractual clauses (SLA/OLA), and development of business case/ROI Qualifications o Bachelor s/master s in computer science, IT, or Engineering.o 15+ years in presales/solution architecture, with ADM, Managed Services, and Service Desk expertise.o Strong understanding of cloud environment (AWS/A