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International Voice Process, Navayuga Consultancy

1.0 - 6.0 years

1 - 5 Lacs

mumbai, thane

Work from Office

Role & responsibilities : Job Roll: International Voice Process Education: Minimum HSC+ with 18 months of EXP Or Graduate 10+2+3 with Minimum 9 months of Experience- 6 years. Band 1& 2 (Immediate Joiners Required, max 0-15 days Notice Period) Location: Mumbai (Thane & Powai) Shift: Australian Shift 3:30am - 3:30pm Job Description Answer incoming calls, emails, and chat from Customers to respond to billing and product inquiries, and manage complaints, troubleshoot customer service problems, and provide general information. Must Have Strong Analytical and diagnostic ability to identify root causes and resolve complex issues. Excellent communication skills (verbal & written) for global customer...

Posted 3 days ago

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