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1.0 - 5.0 years
1 - 5 Lacs
Hyderabad, Telangana, India
Remote
We are seeking a highly skilled and customer-focused International Technical Support professional to join KVC Consultants Ltd. In this role, you will be responsible for diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks for our international clientele. This position requires excellent communication skills, a minimum of 2 years of experience in technical support, and the flexibility to work in 24x7 rotational shifts. Roles and Responsibilities: Troubleshooting and Problem Solving: Diagnose and resolve hardware and software issues, either remotely or in person, for international users. User Support: Provide comprehensive technical assistance to users, answering questions, and guiding them through problem resolution steps. System Maintenance and Monitoring: Ensure computer systems and networks are running efficiently and effectively, proactively monitoring for potential issues. Installation and Configuration: Set up new systems, install software and hardware, and configure user accounts as required. Documentation and Record Keeping: Maintain accurate records of issues, solutions, and system configurations for future reference and knowledge sharing. Collaboration: Work collaboratively with other IT teams and external vendors to resolve complex or escalated technical issues. Customer Service: Provide excellent customer service, ensuring high user satisfaction and building positive, lasting relationships. Skills Requirement: Excellent communication skills, particularly for an international audience. Strong knowledge of LAN, MAN, Windows Troubleshooting, and general Networking concepts. Proven ability to diagnose, troubleshoot, and resolve technical issues related to computer hardware, software, and networks. Experience in providing user support and guiding users through problem resolution. Familiarity with system maintenance, monitoring, installation, and configuration. Good documentation and record-keeping abilities. Strong collaboration skills to work with cross-functional teams and vendors. Customer-focused with a commitment to providing excellent service. QUALIFICATION: Graduate with a minimum of 2 years of experience in Technical Support. Candidates must not have any exams scheduled in the next 6 months.
Posted 3 days ago
1.0 - 5.0 years
1 - 5 Lacs
Bengaluru, Karnataka, India
Remote
We are seeking a highly skilled and customer-focused International Technical Support Associate professional to join KVC Consultants Ltd. In this role, you will be responsible for diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks for our international clientele. This position requires excellent communication skills, a minimum of 2 years of experience in technical support, and the flexibility to work in 24x7 rotational shifts. Roles and Responsibilities: Troubleshooting and Problem Solving: Diagnose and resolve hardware and software issues, either remotely or in person, for international users. User Support: Provide comprehensive technical assistance to users, answering questions, and guiding them through problem resolution steps. System Maintenance and Monitoring: Ensure computer systems and networks are running efficiently and effectively, proactively monitoring for potential issues. Installation and Configuration: Set up new systems, install software and hardware, and configure user accounts as required. Documentation and Record Keeping: Maintain accurate records of issues, solutions, and system configurations for future reference and knowledge sharing. Collaboration: Work collaboratively with other IT teams and external vendors to resolve complex or escalated technical issues. Customer Service: Provide excellent customer service, ensuring high user satisfaction and building positive, lasting relationships. Skills Requirement: Excellent communication skills, particularly for an international audience. Strong knowledge of LAN, MAN, Windows Troubleshooting, and general Networking concepts. Proven ability to diagnose, troubleshoot, and resolve technical issues related to computer hardware, software, and networks. Experience in providing user support and guiding users through problem resolution. Familiarity with system maintenance, monitoring, installation, and configuration. Good documentation and record-keeping abilities. Strong collaboration skills to work with cross-functional teams and vendors. Customer-focused with a commitment to providing excellent service. Additional Requirements: Must be amenable to working in 24x7 rotational shifts. Must be willing to work 5 days a week. Immediate joiners are preferred. QUALIFICATION: Graduate with a minimum of 2 years of experience in Technical Support. Candidates must not have any exams scheduled in the next 6 months.
Posted 3 days ago
1.0 - 4.0 years
1 - 4 Lacs
Bengaluru, Karnataka, India
Remote
We are seeking a highly skilled and customer-focused International Technical Support professional to join KVC Consultants Ltd. In this role, you will be responsible for diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks for our international clientele. This position requires excellent communication skills, a minimum of 2 years of experience in technical support, and the flexibility to work in 24x7 rotational shifts. Roles and Responsibilities: Troubleshooting and Problem Solving: Diagnose and resolve hardware and software issues, either remotely or in person, for international users. User Support: Provide comprehensive technical assistance to users, answering questions, and guiding them through problem resolution steps. System Maintenance and Monitoring: Ensure computer systems and networks are running efficiently and effectively, proactively monitoring for potential issues. Installation and Configuration: Set up new systems, install software and hardware, and configure user accounts as required. Documentation and Record Keeping: Maintain accurate records of issues, solutions, and system configurations for future reference and knowledge sharing. Collaboration: Work collaboratively with other IT teams and external vendors to resolve complex or escalated technical issues. Customer Service: Provide excellent customer service, ensuring high user satisfaction and building positive, lasting relationships. Skills Requirement: Excellent communication skills, particularly for an international audience. Strong knowledge of LAN, MAN, Windows Troubleshooting, and general Networking concepts. Proven ability to diagnose, troubleshoot, and resolve technical issues related to computer hardware, software, and networks. Experience in providing user support and guiding users through problem resolution. Familiarity with system maintenance, monitoring, installation, and configuration. Good documentation and record-keeping abilities. Strong collaboration skills to work with cross-functional teams and vendors. Customer-focused with a commitment to providing excellent service. Additional Requirements: Must be amenable to working in 24x7 rotational shifts. Must be willing to work 5 days a week. Immediate joiners are preferred. QUALIFICATION: Graduate with a minimum of 2 years of experience in Technical Support. Candidates must not have any exams scheduled in the next 6 months.
Posted 3 days ago
12.0 - 16.0 years
0 Lacs
gujarat
On-site
As a Component Costing Specialist, you will be responsible for various key functions related to product costing and procurement processes. Your primary duties will include: - Calculating component costs for products and ensuring timely approval according to established procedures. - Engaging in negotiations with suppliers to manage cost fluctuations and obtain necessary approvals from the Team Leader Materials. - Releasing Purchase Orders, Purchase Schedules, and amendments to vendors within specified authority limits. - Monitoring stock levels to maintain optimal inventory levels. - Handling vendor-related issues concerning delivery and quality by coordinating with relevant departments and external agencies. - Cultivating strong relationships with vendors, offering guidance, and providing technical support as needed. - Resolving commercial disputes with suppliers promptly, including regular reconciliation of accounts and materials. Furthermore, you will be expected to lead a team of procurement professionals to achieve key performance indicators and enhance overall efficiency while ensuring high levels of motivation and morale. Your role will also involve collaborating with suppliers, forwarding agents, and transporters to streamline distribution and logistics operations. Additionally, you will be responsible for generating and communicating Management Information Systems (MIS) reports to facilitate informed decision-making. Qualifications: - B.E. / Diploma in Materials Management - Minimum of 12 years of experience in a relevant field - Proficiency in negotiation, knowledge of material specifications, effective man and material control, analytical skills, methodical approach, strong communication abilities, excellent interpersonal skills, teamwork orientation, and leadership capabilities. If you are interested in this challenging opportunity, please submit your resume to recruitment.daslana@polyplasticsindia.com. For more information about our company, visit our website at https://polyplasticsindia.com.,
Posted 2 weeks ago
1.0 - 3.0 years
4 - 4 Lacs
Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Shadiya @ 7898822545 Whatsapp Your CV @ 9721919721 Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.
Posted 1 month ago
1.0 - 3.0 years
4 - 4 Lacs
Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Shadiya @ 7898822545 Whatsapp Your CV @ 9721919721 Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.
Posted 1 month ago
1.0 - 3.0 years
4 - 4 Lacs
Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Shadiya @ 7898822545 Whatsapp Your CV @ 9721919721 Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.
Posted 1 month ago
1.0 - 3.0 years
4 - 4 Lacs
Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Shadiya @ 7898822545 Whatsapp Your CV @ 9721919721 Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.
Posted 1 month ago
1.0 - 3.0 years
4 - 4 Lacs
Gurugram
Work from Office
Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur/Gurgaon. Please go through the JD and Apply. We shall call back the relevant profiles. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills : Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.
Posted 1 month ago
1.0 - 3.0 years
4 - 4 Lacs
Gurugram
Work from Office
Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur/Gurgaon. Please go through the JD and Apply. We shall call back the relevant profiles. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills : Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.
Posted 1 month ago
1.0 - 3.0 years
4 - 4 Lacs
Gurugram
Work from Office
Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur/Gurgaon. Please go through the JD and Apply. We shall call back the relevant profiles. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills : Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.
Posted 1 month ago
1.0 - 3.0 years
4 - 4 Lacs
Gurugram
Work from Office
Hi We are looking forward to hire Customer/Technical Support Associates for Teleperformance Jaipur/Gurgaon. Please go through the JD and Apply. We shall call back the relevant profiles. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 A Technical Support Associate job description typically focuses on providing technical assistance to customers, troubleshooting issues, and ensuring customer satisfaction . They handle customer inquiries, diagnose problems, and offer solutions via phone, email, or in-person. The role involves a blend of technical skills and customer service abilities, including communication, problem-solving, and the ability to learn new technologies. Here's a more detailed breakdown of common responsibilities and skills Responsibilities: Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying the root cause of problems and implementing solutions. Documentation: Keeping records of customer interactions, issues, and solutions. Escalation: Knowing when to escalate complex issues to more experienced technicians or managers. Customer Satisfaction: Ensuring customers are satisfied with the level of support provided. Software/Hardware Knowledge: Possessing a solid understanding of computer systems, software, and hardware. Communication Skills: Communicating technical information clearly and concisely to customers, both verbally and in writing. Teamwork: Collaborating with other support team members and internal departments. Learning and Adaptation: Staying up-to-date with new technologies and adapting to changing customer needs. Skills : Technical Skills: Proficiency in computer systems, software, and hardware. Customer Service Skills: Empathy, patience, and the ability to communicate effectively with customers. Problem-Solving Skills: Analyzing problems, identifying solutions, and documenting the process. Communication Skills: Clear and concise communication, both written and verbal. Technical Documentation: Ability to create and maintain technical documentation. Software/Hardware Installation and Configuration: Experience installing and configuring software and hardware. Time Management and Prioritization: Ability to manage multiple tasks and prioritize work effectively. Analytical Skills: Ability to analyze technical problems and identify root causes. Teamwork and Collaboration: Ability to work effectively with team members and internal departments.
Posted 1 month ago
10.0 - 18.0 years
10 - 20 Lacs
Hyderabad
Work from Office
Job description Maddisoft has the following immediate opportunity, let us know if you or someone you know would be interested. Send in your resume ASAP. Send in resume along with LinkedIn profile without which applications will not be considered. Role : Network Security Engineer Location : Hyderabad, India We are looking for a Network Engineer with general experience in LAN/WAN network engineering (including network design), installation, configuration, and maintenance of various network equipment (routers, switches and associated technologies). The role of Network Engineer is to interpret a customer request and then transform that request into a successful project. A successful project is one that meets the customers requirements, is delivered on time, and has a positive impact on the business of customer. The Network Engineer is responsible for all connectivity aspects of an Field Communication Services network technologies This includes customer service, solution design, implementation and technical support. This position is responsible for all network equipment used by customer that directly affects communication for field operations. The direct responsibilities include solution design, implementation and technical support. The bespoke nature of the account requires this role to be filled by very high performing individual who can independently work to achieve the customers requirements, perform well in a high-pressure environment, and interact with both junior and senior client staff in a professional manner. Qualifications Basic Qualifications : The primary technology areas covered by the Data Transport Engineer are: LAN, MAN and WAN devices. Cisco Routing and Switching CCNP level knowledge Palo Alto Firewalls QOS for WAN and LAN Voice over IP EIGRP and BGP Routing Protocols VSAT Technologies Responsibilities include: Communicate Customers Product Line IT Requirements with External Customer IT Create LAN design and Patching records for Customer Product Lines Engage with the FCS Network Engineering team on the WAN Architecture / Interconnection Assist FCS Network Engineering team with creating Firewall rules (based on Product Line IT requirements) Liaise with Customer IT and Customer Operations to successfully manage deployment of each Customer Product Line on the Customers Infrastructure Solution Design: Evaluating technology options and presenting those that best suit customer requirements. Produce the technical design in the format specified by standards. This requires excellent technical writing skills and proficiency with office automation tools. Provide detailed and accurate bill of materials and cost estimates. Estimate Resource Requirements with a high degree of accuracy. Ensure Compliance with all Standards for Data and Voice Networks. Communicate the design in both a technical and business style manner, this will normally be done in meeting and require the development of additional presentation material. Assist junior engineers with project costing estimates. Generally, the first to use new solutions provided by Network Technology engineering team. Project Management: Develop a High-level plan at project initialization that will guide the project through the requirements and pre-sales stage. Develop a Detailed project plan that will guide the project through the solution design, procurement, and delivery stages. Hold regular meeting with stakeholders to track progress and communicate issues and delegate tasks. Provide Project reporting as required by Customer’s standards. Update the Resource Plan for any project or task for which effort is forecasted. Implementation: Determining implementation time frames and risks. Coordinating and gaining consensus on change windows with change management and other IT teams and submission and tracking of Change Management tickets for implementation. Coordinating the installation of equipment and connections with Move/Add/Change team. Testing of network connectivity post implementations. Ensuring Compliance of all Changes with standards. Completing the Acceptance into Service (AIS) Process for all projects. General Support: Provide Tier 3 Technical Support during major incidents and troubleshooting assistance for complex long-term issues affecting network performance. Provide Technical consultation as requested by the customer. Assist with internal and external audit requests . Other: Assist in additional assigned roles as required. Preferred Qualifications : Certification(s) (Security+, GSEC, SSCP, CCIE-Security); Minimum Cisco certifications (CCNA, CCNP); Palo Alto – PCNSA/PCNSE
Posted 2 months ago
8 - 13 years
16 - 30 Lacs
Aurangabad
Work from Office
1. Knowledge of managing Data Centre (DC) / Disaster Recovery (DR) with various technologies like virtualization, software defined storage, backup management, etc. under Windows, VMWare, Citrix, Unix, Linux, Commvault platform. 2. Knowledge of IT networks (LAN / MAN/ WAN / WiFi) 3. Knowledge of new technologies like Cloud, Mobility, Next Gen Security, IOT, etc
Posted 2 months ago
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