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10.0 years
0 Lacs
Pune, Maharashtra, India
On-site
JR0124387 Manager, Technology Operations – Pune, India Do you view Integrations in the retail financial industry as more than just APIs and microservices, and instead see it as an opportunity to improve the Digital Banking customer experience? Do you feel empowered to quickly respond to product enhancement requests that impact integration, functionality issues and implementation of integrations to ensure new Digital banking capabilities are delivered to the customers in an agile fashion? If so, why not consider joining Western Unions as Manager Technology Operations . Western Union powers your pursuit. We are seeking a highly experienced and technically sound Full Stack Developer at the Manager level to lead and oversee L1 and L2 application support and enhancement activities for our core systems. This role focuses on issue resolution, maintenance, minor enhancements, and ensuring the stability and performance of production applications. While hands-on development will be limited, a strong full stack background is essential to guide the team effectively and address complex issues when needed. Role Responsibilities Lead and manage L1 and L2 support teams to ensure timely and effective resolution of application issues and service requests. Perform root cause analysis for recurring issues and proactively work on permanent fixes and enhancements. Oversee minor enhancements, patches, and configuration changes in collaboration with business and tech stakeholders. Manage incident response, escalation handling, and communication with business teams. Ensure application performance, uptime, and SLA adherence through monitoring and continuous improvement. Review and enhance support documentation, knowledge base articles, and operational runbooks. Collaborate with QA, DevOps, Infrastructure, and Development teams for deployment and environment stability. Serve as a technical point of escalation and provide hands-on support when needed. Track support metrics, prepare periodic reports, and recommend process improvements. Role Requirements 10+ years of experience in software development and support in technologies like Java, Spring Boot framework, Cassandra DB or similar databases, Multithreading, serialization, Externalization, Collections, etc, including at least 3 years in leadership or managerial role. Experience with J2EE technologies, JDBC, ORM, JAXB, DevOps tools, Kafka Experience with APIs, REST/JSON, Microservices, XML, XSLT, etc Sound understanding of application architecture and system integrations. Proven experience in managing support operations (L1/L2), production support, or enhancement teams. Experience with incident management tools (e.g., ServiceNow, JIRA), monitoring tools, and CI/CD pipelines. Excellent analytical, troubleshooting, and problem-solving skills. Strong communication and stakeholder management abilities. Exposure to ITIL or similar service management frameworks is a plus. Experience with unit testing and mocking frameworks Ability to evaluate business needs and achieve alignment among stakeholders. Excellent verbal and written communication skills for managing both direct and indirect talent effectively. Strong technical skills in architecture patterns, solutions design & development. Proven ability to understand business and ability to contribute to technology direction that drives measurable business improvements Excellent understanding of computer science fundamentals, data structures, algorithms, OOPs, and OOA/D Hands-on experience in designing and building microservices based architecture and platform developed and deployed at scale Hands-on experience in building a microservices based architecture and platform developed and deployed at scale. Ability to work in a fast paced, iterative development environment and adapt to changing business priorities and to thrive under pressure Team player with strong analytical, verbal, and written communication skills Excellent decision-making, communication, and collaboration skills. Demonstrated capabilities in assessing business needs while providing creative and effective solutions in conformance to emerging technology standards. Tech Stack and Tools REST APIs and Microservices using Java, Spring boot, Cassandra DB Kafka event streaming Cloud Banking platform & Process Orchestrator like Mambu Card Issuing & processing platforms like Marqeta, Pismo etc. React Native GitLab, JIRA, Cloudbees, OpenSearch, Swaggerhub, Snowflake, Talend, AWS Cloud, Spinnaker, CI/CD We make financial services accessible to humans everywhere. Join us for what’s next. Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward. Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for the Western Union. Learn more about our purpose and people at https://careers.westernunion.com/. Benefits You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment. Your India Specific Benefits Include Employees Provident Fund [EPF] Gratuity Payment Public holidays Annual Leave, Sick leave, Compensatory leave, and Maternity / Paternity leave Annual Health Check up Hospitalization Insurance Coverage (Mediclaim) Group Life Insurance, Group Personal Accident Insurance Coverage, Business Travel Insurance Cab Facility Relocation Benefit Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate. Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation for Hybrid roles in the Philippines is to work from the office at least 70% of the employee’s working days per month. We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws. Estimated Job Posting End Date 06-13-2025 This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled. Show more Show less
Posted 3 months ago
0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
What will I be doing? Working to deliver amazing results for both finding & hiring amazing new talent and to help improve and enhance TA processes and capability along the way. Your technical expertise, agility, professionalism, dedication, ‘can do’ attitude, and willingness to pull out the stops to deliver, will be what makes you successful in this role. Typical activities all hang off your main goals of sourcing fantastic candidates whilst delivering a rock star client experience and equally awesome candidate experience – enhancing the brand of both our client and Join Talent. Typical activities include: Creating & gaining buy in from the client for the strategy to deliver the project – includes EBM, sourcing, channels, assessment & onboarding elements Building strong relationships with a range of client stakeholders including Hiring Managers, Leadership, HR & TA as applicable – positioning yourself and JOIN talent as trusted partners who get stuff done but also understand and protect the brand, culture and values of our client Creating and posting job adverts using client brand guidelines and managing all applications in a professional manner Directly sourcing and headhunting for suitable candidates that match the requirements of the role Screening applicants to present a shortlist to the relevant people Talking Hiring Managers through the shortlist of candidates Managing the candidate journey in a professional and candidate-centric manner Role Requirements Global talent acquisition experience is critical - particularly within the Financial Services industry Utilising and maintaining the ATS and any other client/project system Writing updates and analysing relevant business data Being aware of market trends and competitors for candidates Complying with our company standards on values and ethics in all aspects of delivery and client interaction Maintaining a positive attitude that inspires co-workers and clients to grow the business Hybrid model - 4 days required on-site per a week Skills & Experience Corporate, process-driven environment recruiting on a multi-national basis would be a distinct advantage Demonstrable and relevant experience with full-lifecycle recruiting in-house and/or with an agency Strong expertise at selling value proposition, negotiating and closing great candidates A strong track record of closing requisitions with quick turnaround Charisma – in this role your charm and winning personality will be a huge factor in your success Excellent written and verbal communication skills in English Problem-solving capability Self-motivated approach Teamwork – little room in a growing company for ‘lone wolves’ and in this role ability to work closely with all kinds of client stakeholders, team members and peers across the company will be key A bit about us… Join Talent is a great place to be. We are EMEA's fastest growing Recruitment insourcing business (boutique RPO or embedded talent solution - we are not precious about the term!). Whatever you call it, it is in-house at pace! Our ethos is scarily simple - we hire amazingly talented recruiters and recruitment leaders, support them really well, and provide them with a fantastic set of tools to create hiring success. Companies often talk about how they put people first, we mean it to the bottom of our souls - and if you want to use your TA prowess to check that out just message anyone from our team of over 200 recruiters and ask them for their views on how well we do at putting our team first and creating a great culture. We provide growing businesses with the technology, manpower and expertise required to enable them to hire, onboard and manage the talent they need to meet their growth plans. Our model provides flexibility and pace for rapid deployment of hiring scale-up solutions. Established in early 2019 Join Talent is in many respects the ‘new kid on the block’ in the market, but we support some of the world's most exciting brands, and have over 200 team members across 19 countries today .... and still growing! We work in an industry agnostic manner, and this is reflected in the diversity of our clients who include companies as diverse as Amazon, OnBuy, Mambu, Zego, Booking.com, Celonis and Frontiers. Show more Show less
Posted 3 months ago
10.0 years
0 Lacs
Pune, Maharashtra, India
On-site
Enterprise Architect – Core Accounts As a part of modernization of “Bank in a box” platform, Treasury and Trade Solution (TTS) group is looking for a dynamic person to define the architecture of its next generation Core Accounts DDA (Demand and Deposit Management) ecosystem. This is a key role to define a modern target state architecture for DDA ecosystem and how the new core accounts system will interact with other strategic systems i.e. product processors, Data and finance systems and the phasing strategy. This role will also interface with broader ICG Engineering and Architecture teams and ensure standards and best practices. The successful candidate is expected to have the right balance of enterprise architecture and modern engineering skills and working knowledge of agile practices. He/she should be able to demonstrate the application of these skills while solving complex technology problems within banking, financial services context This role will report directly to the Core Accounts Architecture Lead based out of Jersey City, NJ, USA Responsibilities: Define the end to end technology architecture of DDA ecosystem, target state and transition states, options for reaching target state and rationale and roadmap Ownership of key technology decisions ranging from build vs buy decisions, benefits, evaluation of target state platforms, technology stack selection to support the new platform, integration strategy with other services systems Foster a culture of engineering excellence by adoption of modern engineering practices, open source technologies, collaboration and efficiency Collaborate with other Services Operations & Technology teams to ensure technology solution aligns to the standards and best practices and ensure dependencies and risks are addressed Influence and negotiate with senior leaders across functions, as well as communicate with external parties as necessary Qualifications: 10+ years of relevant experience with 3-5 years in enterprise architecture function for large scale technology transformation Extensive experience in Core Banking domain Extensive experience in e2e architecture definition of high performant technology platforms using modern engineering practices like microservices, event based architecture, real time streaming etc. in a banking, fintech set up Experience of designing hybrid architecture comprising of on-premise solutions and cloud native systems hosted on public cloud providers like AWS, Azure, GCP Experience in DevOps and CI/CD practices Highly credible technical leader who is confident to dive deep on product, code base and conduct / support proof of concepts as required Experience of both greenfield and brownfield legacy platform modernization Knowledge of banking industry practices and standards like BIAN, Instant Payments, GDPR etc. Experience with modern core banking platforms like Thought Machine, Mambu is desirable but not mandatory Consistently demonstrates clear and concise written and verbal communication Education: Bachelor’s degree/University degree or equivalent experience ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Architecture ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. Show more Show less
Posted 3 months ago
0 years
0 Lacs
Bangalore Urban, Karnataka, India
On-site
What will I be doing? During this 4-month hybrid working contract, you'll be working to deliver amazing results for both finding & hiring amazing new talent in role specific to Go To Marke t skills, and to help improve and enhance TA processes and capability along the way. Your technical expertise, agility, professionalism, dedication, ‘can do’ attitude, and willingness to pull out the stops to deliver, will be what makes you successful in this role. Typical activities all hang off your main goals of sourcing fantastic candidates whilst delivering a rock star client experience and equally awesome candidate experience – enhancing the brand of both our client and Join Talent. Typical activities include: Creating & gaining buy in from the client for the strategy to deliver the project – includes EBM, sourcing, channels, assessment & onboarding elements Building strong relationships with a range of client stakeholders including Hiring Managers, Leadership, HR & TA as applicable – positioning yourself and JOIN talent as trusted partners who get shit done but also understand and protect the brand, culture and values of our client Creating and posting job adverts using client brand guidelines and managing all applications in a professional manner Directly sourcing and headhunting for suitable candidates that match the requirements of the role Screening applicants to present a shortlist to the relevant people Talking Hiring Managers through the shortlist of candidates Managing the candidate journey in a professional and candidate-centric manner Role Requirements Global talent acquisition experience is critical Utilising and maintaining the ATS and any other client/project system Writing updates and analysing relevant business data Being aware of market trends and competitors for candidates Complying with our company standards on values and ethics in all aspects of delivery and client interaction Maintaining a positive attitude that inspires co-workers and clients to grow the business Skills & Experience Start-up/scale-up environment recruiting on a multi-national basis would be a distinct advantage Demonstrable and relevant experience with full-lifecycle recruiting in-house and/or with an agency Strong expertise at selling value proposition, negotiating and closing great candidates A strong track record of closing requisitions with quick turnaround Charisma – in this role your charm and winning personality will be a huge factor in your success Excellent written and verbal communication skills in English Problem-solving capability Self-motivated approach Teamwork – little room in a growing company for ‘lone wolves’ and in this role ability to work closely with all kinds of client stakeholders, team members and peers across the company will be key A bit about us… Join Talent is a great place to be. We are EMEA's fastest growing Recruitment insourcing business (boutique RPO or embedded talent solution - we are not precious about the term!). Whatever you call it, it is in-house at pace! Our ethos is scarily simple - we hire amazingly talented recruiters and recruitment leaders, support them really well, and provide them with a fantastic set of tools to create hiring success. Companies often talk about how they put people first, we mean it to the bottom of our souls - and if you want to use your TA prowess to check that out just message anyone from our team of over 200 recruiters and ask them for their views on how well we do at putting our team first and creating a great culture. We provide growing businesses with the technology, manpower and expertise required to enable them to hire, onboard and manage the talent they need to meet their growth plans. Our model provides flexibility and pace for rapid deployment of hiring scale-up solutions. Established in early 2019 Join Talent is in many respects the ‘new kid on the block’ in the market, but we support some of the world's most exciting brands, and have over 200 team members across 19 countries today .... and still growing! We work in an industry agnostic manner, and this is reflected in the diversity of our clients who include companies as diverse as Amazon, OnBuy, Mambu, Zego, Booking.com, Celonis and Frontiers. About the company Join Talent is a great place to be. We are EMEA's fastest growing embedded talent business (boutique RPO or recruitment insourcing solution - we are not precious about the term!). Whatever you call it, we are a scale-up at pace! Number 1 on the Sunday Times 100 list in 2023, in the top 20 in the FT1000 European list in 2023 & 2024… this is a business breaking the mould. We provide growing businesses with the technology, manpower and expertise required to enable them to hire, onboard and manage the talent they need to meet their growth plans. Our model provides flexibility and pace for rapid deployment of hiring scale-up solutions. We work in an industry agnostic manner, and this is reflected in the diversity of our clients who include some of the biggest employers in the world and exciting innovative start-ups. Show more Show less
Posted 3 months ago
10.0 - 20.0 years
15 - 30 Lacs
kolkata, hyderabad, bengaluru
Work from Office
Job Description: Key Responsibilities: Lead the definition of the technical architecture and solution blueprint across all modules (e.g., Payments, Lending, Virtual IBAN, CRM). Create high- and low-level architecture diagrams covering application flows, integration maps, data flows, and infrastructure view. Own and design the API ecosystem and data contracts between modules like onboarding, payments, Mambu core, and CRM (Salesforce). Collaborate with stakeholders to understand ARP-specific customisation needs, data residency requirements, and BaaS enablement models. Define solution patterns for regulatory requirements (e.g., CBB MI/reporting, fraud monitoring, transaction audit trails). Translate business epics into scalable architecture components. Recommend and assess third-party components (e.g., IDNow, ComplyAdvantage) and integrate them into the overall stack. Work closely with Integration Specialists, BAs, and Compliance to ensure feasibility and completeness of the solution design. Support security, privacy, and compliance architecture aligned with MTLs BPAAS model. Skills & Experience: 10+ years of experience in solution design and enterprise architecture within financial services (retail and commercial banking preferred). Strong understanding of BaaS/embedded finance models. Hands-on experience with Salesforce, Mambu, MuleSoft, Azure Cloud, Kafka, and nCino . Familiarity with core banking APIs , orchestration platforms, and identity/verification tooling (e.g., IDNow, Alloy, Onfido). Prior work on regulatory reporting architecture (e.g., IFRS9, CBB, FCA) is preferred. Ability to work across multi-geo, multi-vendor delivery teams.
Posted Date not available
3.0 - 5.0 years
4 - 8 Lacs
hyderabad
Work from Office
Key Responsibilities : nCino / Salesforce Testing : Test enhancements and modifications to nCino including : - UI changes - Automations and workflows (often in sync with integration upgrades) - Report changes and field updates - Mandatory changes due to Salesforce or nCino feature deprecations - Perform detailed analysis and regression testing for each nCino release. - Define UAT scripts in collaboration with change requesters and business users. - Facilitate and manage user sign-off for report/field changes. - Use FullCopy environments for testing as required. Mambu Testing and Support : - Investigate and troubleshoot Mambu-related bugs, mostly on a loan-by-loan basis. - Support and test config changes for product updates (e.g., settlement accounts, base rate changes, direct debits). - Create and standardize test scripts and scenario/edge case testing as Mambu evolves with new product rollouts. - Coordinate with IT (e.g., via Entra) to manage sandbox access and environment control. Wider Transformation Projects - Define and execute end-to-end test strategies across integrated systems (e.g., KYC tools, Automated Valuation Models). - Maintain detailed documentation, manage QA processes, and ensure traceability from requirements to delivery. - Reduce reliance on SMEs by proactively managing test script creation and execution. - Contribute to a continuous improvement mindset in testing methodology and delivery quality. Required Qualifications : - 35+ years of QA experience in financial services or lending platforms. - Proven experience with nCino and Salesforce testing. - Familiarity or working experience with Mambu preferred. - Experience with manual testing, UAT coordination, and regression testing. - Comfortable creating and managing test plans, scripts, and traceability matrices. - Ability to work independently with minimal SME input. Desirable Skills : - Understanding of lending lifecycle and workflows (retail or commercial lending). - Familiarity with test management tools (e.g., JIRA, TestRail, Zephyr). - Strong communication and stakeholder engagement skills. - Basic understanding of integration testing and APIs. - Experience in working within Agile delivery teams.
Posted Date not available
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