51 Mall Operations Jobs - Page 2

Looking for a Leasing Manager For a luxury Mall In Mangaloere Exp. Implement the Mall leasing strategy with corporate strategy Relationship Management with brands and ensure engagement with the mall Interested candidate revert back Required Candidate profile Ensure Mall Occupancy is 95% MG / Revenue share is at its maximum Manage churns Negotiations and contract closures Responsible for correct lease documentation. Report performance of brands

Looking for a Leasing Manager For a luxury Mall In Mangaloere Exp. Implement the Mall leasing strategy with corporate strategy Relationship Management with brands and ensure engagement with the mall Interested candidate revert back Required Candidate profile Ensure Mall Occupancy is 95% MG / Revenue share is at its maximum Manage churns Negotiations and contract closures Responsible for correct lease documentation. Report performance of brands

Looking for a Leasing Manager For Mall Operation In Bangalore Exp. Implement the Mall leasing strategy with corporate strategy Relationship Management. with brands and ensure engagement with the mall Interested candidate revert back Required Candidate profile Ensure Mall Occupancy is 95% MG / Revenue share is at its maximum Manage churns Negotiations and contract closures Responsible for correct lease documentation. Report performance of brands

Looking for candidate as a Tenant Relation AM/Manager For a Mall In Pune (ShivajiNagar) Responsible to ensure all tenants are aligned and comply with policies and regulations Administer Tenant Interested Candidate Ready to work for Mall Revert Back Required Candidate profile Responsible to Manage a portfolio of tenants during his/her tenancy Developing and managing effective relationships across tenants, the mall management team, customers and cross-functional staff

Looking for a Leasing Manager For Mall Operation at Ahmadabad & Indore Location Exp. Implement the Mall leasing strategy with corporate strategy Relationship Management. with brands and ensure engagement with the mall Interested candidate revert back Required Candidate profile Retail Leasing Ensure Mall Occupancy is 95% MG / Revenue share is at its maximum Negotiations and contract closures Responsible for correct lease documentation. Report performance of brands

Looking for a candidate who can supervise and manage shopping mall operations including property management, tenant management, customer service, contract services such as facility management, cleaning, security, and maintenance Taking right actions Required Candidate profile Knowledge of Contractual terms and conditions, Contract terminology-Preparation of Contract documents-Management of disputes and claims Understanding commercial capabilities of Vendors

Looking for a Leasing Manager For Mall Operation at Ahmedabad Location Exp. Implement the Mall leasing strategy with corporate strategy Relationship Management. with brands and ensure engagement with the mall Interested candidate revert back Required Candidate profile Retail Leasing Ensure Mall Occupancy is 95% MG / Revenue share is at its maximum Negotiations and contract closures Responsible for correct lease documentation. Report performance of brands

Looking for a Vice President Leasing For Mall Operation at Mumbai/ Bangalore Location Exp. in the Mall leasing strategy with corporate strategy Relationship Management. with brands and ensure engagement with the mall Interested candidate revert back Required Candidate profile Retail Leasing Ensure Mall Occupancy is 95% MG / Revenue share is at its maximum Negotiations and contract closures Responsible for correct lease documentation. Report performance of brands

Looking for a Leasing Manager For Mall Operations In Pune Exp. Implement the Mall leasing strategy with corporate strategy Relationship Mangt. with brands and ensure engagement with the mall Interested candidate revert back Required Candidate profile Ensure Mall Occupancy is 95% MG / Revenue share is at its maximum Manage churns Negotiations and contract closures Responsible for correct lease documentation. Report performance of brands

Role & responsibilities Apply Only candidates age up to max 34 years Customer Satisfaction, interaction & Hygiene: Understanding factors influencing customer satisfaction & dissatisfaction To maintain a high standard of hygiene throughout the mall. Manage the day-to-day and long-term operations of Operations (H/K, Guest Service, Retailer) in the entire mall. in-depth and hands on knowledge in customer services, Hygiene in terms of H/K, Faade Cleaning, Pest Control, Horticulture Management, & Waste Management. Handle VVIP Guest and their movement in Mall Identify opportunities for improving customer satisfaction. Benchmarking RSI and CSI Ensure the optimum deployment in operations as to achieve highest operational standards. Interact with customer & give all relevant information to customer about the Mall and retailers and relevant information for resolve the customer queries Ensure to achieve 100% score in Hygiene and customer service Audit. Ensure to be updated all the time about Mall, its retailers, agencies and functional area & be up to date as to give customer service experience. Conduct inspections of all areas of the mall and provide feedback to frontline staff to achieve best standards of Customer service and Operations. Supplier & Vendor Management: Maintain records for key Vendors for continuous evaluation based on delivery, quality and costs Maintain attendance of agency staff for actual tracking of manpower Interact with agency for getting right manpower and ensure the training being conducted for regular development. Reviewing Vendor performance and taking suggest the actions to ensure timeliness and quality of supplies Reports and MIS: Timely & accurate submission reporting of respective operations report Maintain and monitor all the records of supplies Training & Development: Brief knowledge about Operational topics & preparing training module and giving training to frontline team member Be updated with internal and external latest operational trends, technology enhancement as to enhance & optimize the customer service. Safety & Compliance: Basic knowledge of safety is must and ensure to take all safety precautions while working in the mall Adherence to all company policies, SOPs of the assigned Dept. Ensure all agency staff are hired and work as per set rules of govt and company. Skill Required: Positive Attitude Good Communication skills (both writing and verbal) Eager to learn and aim to grow Contact Details: Konika Singh 8104986816 Interested candidates can apply on konikaoasis@gmail.com

This position consists of overseeing all aspects of lease management, developing lease plans to identify new customers, and negotiating with potential tenants to maximize income in line with business plans.

Prepare, review and adjust financial budgets, systems and processes and monitor performance against budget, Oversee mall operations, Customer relations, Team management. planning and execution of new plans for betterment and growth

Position : Head of MEP Operations Reporting to - Head of Mall operationsLocation- Chennai Summary: Responsible for the operation and maintenance of the a Mall, Commercial Complex, and Luxury Residences by providing engineering expertise and directing a team of in house technicians and the hard service contractors, so as to achieve standards relating to day to day operations, optimization of energy consumption, customer services to tenants and business support for the company. Responsibilities- Responsible for implementing mall preventative maintenance plan. Effectively cost control the utilities consumption to achieve the required savings. Responsible for keeping track of consumables provided for serving preventative and corrective maintenance, with the objective of maintaining costs within budget as well as ensuring that there is no stock out situation at any point of time which can lead to inconvenience for the visitors. Prepare routine and ad hoc reports, with the objective of keeping the management informed about all issues relating to housekeeping of properties and taking necessary action thereof. Implement an effective roaster for MEP team to cover the mall operations 24/7.

Supervise and manage Mall operations including property management, tenant management, customer service, contract services such as facility management, cleaning, security, maintenance etc. Ensure smooth day to day functioning of the Mall, facilitating good environment for retailers business activity and delightful customer experience. Identify key performance characteristics of each Retailer Category. Create and manage Data- base for the identified parameters. Knowledge of Retailing Presentation Issues like Lighting, Fixtures, Windows & Display Signage Merchandising requirements & solutions Storefronts trends, Fit-out guidelines, Tenant Co-ordination Supplier evaluation & selection Establish criteria for Vendor categorization and evaluation Maintain references for establishing credibility of Vendors Understand the commercial capabilities of Vendors Supplier Management Maintain records for key Vendors for continuous evaluation based on delivery, quality and costs Review Vendor performance and taking corrective actions to ensure timeliness and quality of supplies MIS Analyze and evaluate ongoing Business Performance Manage the business planning & budgeting process Timely and accurate reporting of Mall performance Customer Understanding Develop an intimate knowledge of shoppers Attitudes and Behaviors Develop intimate knowledge of Retailers site selection criteria and other requirements, including their merchandising preferences Safety Knowledge and operation of Fire Equipment Ensure safe practices in Mall Traffic & Parking Control Understand the traffic movements in the Mall premises Management of Parking Spaces for effective utilization Road Safety Liaison with Local Authorities Police Fire Hospitals Crowd Control Understanding the crowd dynamics Plan for rush situations Understanding of panic situations Customer Interaction Participate in the Development of Customer or Channel Specific Marketing Strategies Provide input to the trade Proposition Contribute to category Management Customer Relationship Management Customer Satisfaction Understanding factors influencing customer satisfaction and dissatisfaction Monitoring RSI & CSI to identify changes in Customer preferences and market trends Identify opportunities for improving customer satisfaction Retailer Principles and Practices Elements of Retailing, including Principal types, ownership structures, and retailing terminology Price points, merchandising, advertisements Additional Skills: Fluency in English Interpersonal & analytical skills Proficiency in MS Office Teamwork Experience: Qualification Graduation is a must, Postgraduate in any field would be preferable Overall Experience of around 10-12 years of experience being the AGM/GM - Mall/Retail/Property management/Hotel Operation, Area/Regional Manager/Multiplexes Contact Person Sofiya Sayyed SG OASIS Interested candidates can share their resumes on sofiyaoasis@gmail.com

Roles and Responsibilities Manage mall operations, including lease administration, tenant coordination, and vendor management. Oversee daily activities such as store openings, closures, and maintenance schedules. Develop and implement strategies to increase footfall and sales growth through effective marketing initiatives. Ensure compliance with company policies, local laws, and regulations related to retail operations. Collaborate with internal teams to resolve customer complaints and improve overall customer satisfaction. Desired Candidate Profile

Key Responsibilities: Install, maintain, and repair electrical systems and equipment in Industrial settings. Troubleshoot electrical issues and provide efficient solutions. Interpret blueprints, technical diagrams, and wiring layouts to install and repair electrical systems. Inspect electrical components such as circuit breakers, transformers, and other equipment for safety and functionality. Collaborate with other team members to ensure production timelines and quality standards are met. Maintain a clean and safe work environment in accordance with company policies and industry standards. Test electrical systems and components for functionality and safety. Document and report all work performed, materials used, and any issues encountered during jobs.

Looking for a Retail Leasing Manager For Mall Operations In Pune Location Exp. Implement the Mall retail leasing strategy with corporate strategy Relationship Mangt. with brands and ensure engagement with the mall Interested candidate revert back Required Candidate profile Ensure Mall Occupancy is 95% MG / Revenue share is at its maximum Manage churns Negotiations and contract closures Responsible for correct lease documentation. Report performance of brands

Facilities Management (Housekeeping, Security, Parking & Technical) Operation & Maintenance of PHE Plants,Lt &HT, DG Sets,STP & WTP Admin of Retails, F&B, food court, Doctors cabins, offices 10-15 years’ Exp of Mall operations, shopping complex

Gen -Male Develop sales and leasing plans to identify new clients and negotiate with prospective tenants to maximize income in line with the business plan, Develop a structured business plan for the mall covering all key components of mall operation Required Candidate profile Negotiation of leases both new and renewals across all categories including: Anchors, line units, F&B and leisure, Should have prior mall operation experience and should be from bihar ,Jharkhand Area

We're looking for an ambitious and results-driven Business Development Executive to join our sales team. In this role, you'll be responsible for acquiring new retail partners for our platform, focusing primarily on fashion brands and mall-based retailers. This is a high-impact position that will directly contribute to our growth trajectory as we expand across multiple cities and malls in India. Role & responsibilities Retailer Acquisition : Identify, approach, and onboard retail brands and stores onto the UO platform, with a focus on fashion and lifestyle segments Partnership Development : Build and maintain relationships with key stakeholders at retail brands, including store managers, marketing managers, and corporate decision-makers Sales Pipeline Management : Develop and maintain a healthy pipeline of potential retail partners through prospecting, cold calling, and leveraging existing relationships Demonstration & Training : Conduct platform demonstrations for potential partners and assist in initial training after onboarding Revenue Targets : Achieve and exceed monthly and quarterly retailer acquisition and revenue targets Documentation : Maintain accurate records of all sales activities and results in our CRM system Preferred candidate profile Required 2+ years of B2B sales experience, preferably in SaaS, retail tech, or related industries Proven track record of meeting or exceeding sales targets Strong PowerPoint creation and presentation skills Good communication and relationship-building skills Self-motivated with ability to work alone and in teams Bachelor's degree in Business, Marketing, or related field Willing to travel locally for meetings and demos Preferred Experience selling to retailers, brands, or mall operators Understanding of retail operations, inventory management, or digital marketing Knowledge of the Indian retail landscape, particularly in mall-based retail Familiarity with retail technology platforms or e-commerce solutions SPIN Selling methodology training and experience BANT qualification framework knowledge and application Perks and benefits Competitive base salary plus performance-based incentives Opportunity to be part of a high-growth startup transforming the retail industry Collaborative and innovative company culture Standard 5-day work week with competitive leave benefits Location This position will be based in Bangalore with potential travel to malls and retail locations throughout the city. Future opportunities may include expansion to other major cities as part of our growth strategy.

Looking for a Leasing Manager For Mall Operations In Navi Mumbai Exp. Implement the Mall leasing strategy with corporate strategy Relationship Mangt. with brands and ensure engagement with the mall Interested candidate revert back Required Candidate profile Ensure Mall Occupancy is 95% MG / Revenue share is at its maximum Manage churns Negotiations and contract closures Responsible for correct lease documentation. Report performance of brands

Key Responsibilities: Leadership & Operations Management: Oversee the day-to-day operations, managing the malls performance across all departments, ensuring operational efficiency, and optimizing tenant satisfaction. Revenue & Profitability: Achieve revenue targets by managing top-line growth and cost control strategies. Maximize profitability through effective management of leasing, services, and marketing initiatives. Tenant Management & Relations: Ensure timely payments collection from tenants (rents, charges, deposits) and foster long-term relationships, addressing complaints and demands. Financial Management: Monitor budgets, control expenses, and ensure expenditure remains within approved limits. Manage all financial aspects, including payments to service providers and suppliers. Footfall & Traffic Analysis: Monitor and analyze footfall and vehicular traffic on a daily, monthly, and annual basis to meet targeted footfall goals, collaborating with the marketing team to drive improvements. Facility Management & Maintenance: Maintain high-quality property standards with regular checks and preventive maintenance. Ensure energy efficiency and prudent use of resources. IT Infrastructure Management: Oversee IT infrastructure, including security systems (CCTV, access control), POS systems, Wi-Fi, and footfall systems, ensuring 99% uptime. Customer Experience & Marketing: Collaborate with the marketing team to plan and execute campaigns, driving customer satisfaction and ensuring all tenants comply with operational policies. Team Leadership: Lead, mentor, and develop a high-performing team, setting clear objectives and performance metrics. Conduct regular team meetings and provide feedback for team growth. SOPs & Compliance: Update and monitor all SOPs and ensure compliance with mall policies and procedures, while integrating third-party tools for reporting and analysis. Food Court Management: Oversee the food courts operations, introducing new brands, maintaining hygiene standards, and ensuring high-quality customer service. Leasing & Space Management: Assist with leasing vacant spaces according to the leasing plan, ensuring optimal tenant mix and performance. Reporting & Performance Analysis: Track and report on key performance indicators such as sales per head (SPH), trade density, and rent-to-revenue ratios, providing recommendations to meet targets. Skills & Qualifications: Proven experience in mall management (10-15 years) Strong leadership and team management skills In-depth knowledge of financial management, leasing, and property operations Excellent communication, negotiation, and interpersonal abilities Ability to drive profitability, optimize operations, and enhance customer experience Strong analytical skills and experience in performance reporting Location: Mall of Travancore, Trivandrum Qualification: Graduate/MBA in Business Management, Retail, Hospitality, or related fields Experience: 10 to 15 years in mall management, retail operations, or hospitality

Role & responsibilities Any shifts between 8 am to 10 pm Managing day-to-day operations and coordinating with internal and external customers. (H/K, Customers, Security, Retailers, Engineering) To ensure Hygiene in terms of H/K, Facade Cleaning, Pest Control, Horticulture Management, & Waste Management. Handling of VIP/Celebrity Guest and their movement in Mall. To ensure customer complaints are resolved within the time frame. Being responsible for following and maintaining various checklist Ensuring smooth coordination across various departments. Managing various mall services and ensuring customer satisfaction

Looking for a Leasing Manager For Mall Operations In Navi Mumbai Exp. Implement the Mall leasing strategy with corporate strategy Relationship Mangt. with brands and ensure engagement with the mall Interested candidate revert back Required Candidate profile Ensure Mall Occupancy is 95% MG / Revenue share is at its maximum Manage churns Negotiations and contract closures Responsible for correct lease documentation. Report performance of brands

Only Male Candidates Preferred Strategic Planning and Management: Business Planning: Develop and implement annual business plans, including sales, marketing, and operational strategies. Financial Management: Oversee the mall's financial performance, including budgeting, forecasting, and cost control. Tenant Relations: Build strong relationships with tenants, addressing their needs and concerns. Lease Management: Negotiate and manage lease agreements with tenants. Marketing and Promotions: Develop and execute marketing and promotional campaigns to attract customers. Operational Management: Facility Management: Ensure the mall's facilities are well-maintained, clean, and safe. Security and Safety: Implement and enforce security protocols and emergency procedures. Customer Service: Monitor customer satisfaction and address any complaints or issues. Staff Management: Recruit, train, and manage mall staff, including security personnel, cleaning staff, and maintenance workers. Event Management: Organize and manage events and promotions to drive foot traffic. Financial Management: Revenue Generation: Identify and implement strategies to increase revenue, such as leasing new spaces or organizing special events. Cost Control: Monitor and control operational costs to optimize profitability. Financial Reporting: Prepare regular financial reports and analysis. Marketing and Sales: Brand Building: Develop and maintain a strong brand image for the mall. Marketing Campaigns: Plan and execute marketing campaigns, including advertising, social media, and public relations. Tenant Marketing: Support tenants' marketing efforts and promotions. Required Skills and Qualifications: Strong leadership and management skills Excellent communication and interpersonal skills Strong financial acumen and analytical skills Experience in retail or real estate management Knowledge of marketing and sales techniques Ability to handle multiple tasks and prioritize Problem-solving and decision-making skills A successful Mall Manager will be able to create a vibrant and profitable shopping destination that meets the needs of both tenants and customers.