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0 - 5 years
2 - 3 Lacs
Chennai, Hyderabad, Visakhapatnam
Work from Office
Opening for Freshers and Experience candidates in BPO Domain for Customer Support English + Tamil required Salary 14k to 25k Inhand Walk-in Interviews Providing customer support. Work Location :Chennai, Bangalore, Hyderabad -Language- English+ Tamil -Graduation not mandatory. -Immediate joiners required. Voice Process / Non voice / Call center / BPO Pls call Archana 9514366618 for more info Thanks, Archana 9514366618
Posted 3 months ago
0 - 1 years
1 - 2 Lacs
Chennai
Work from Office
*12th/10*3yrs diploma/Graduate (arrears accepted) *Tamil-11000 take home *Telugu/Hindi/Malaylam-14take home *female- 7 am to 4 pm *Male(2pm-11pm)(4pm-1am) *6days/1 days off *Direct walk in *work from office *chennai jeevitha-9940812026/8925733223
Posted 3 months ago
4 - 9 years
400 - 500 Lacs
Chennai, Bengaluru, Kochi
Hybrid
Hi, Work from home for Telesales. Team lead experience is required. Candidates should speak Malayalam languages also. This is for a edtech company. Good convincing skills is required. God English & Malayalam is required, Day Shift. Hybrid mode. Sunday fixed off. Sal max upto 40k take home. Please apply for the job in Naukri.com. We will check & will update you. Do not search the number in Google and do not call us. The requirements are not yet active from Client's side.
Posted 3 months ago
0 - 5 years
2 - 3 Lacs
Chennai, Bengaluru, Hyderabad
Work from Office
Opening for Freshers and Experience candidates in BPO Domain for Customer Support English + Tamil required Salary 14k to 25k Inhand Walk-in Interviews Providing customer support. Work Location :Chennai, Bangalore, Hyderabad -Language- English+ Tamil -Graduation not mandatory. -Immediate joiners required. Voice Process / Non voice / Call center / BPO Pls call Archana 9514366618 for more info Thanks, Archana 9514366618
Posted 3 months ago
0 - 1 years
1 - 1 Lacs
Bengaluru, Coimbatore
Work from Office
Freshers can apply Shift timings: 9:30Am to 6:30 Pm Job location : coimbatore Qualification :Any graduation (only arts group) Contact HR Suganthi: 7010328708 Required Candidate profile Qualification - any graduate Mode Of Work - Work From Office Immediate Joiners Preferable Location - Coimbatore Age limit-18 to 30 years Perks and benefits Incentives UPTO 10,000
Posted 3 months ago
0 - 5 years
2 - 3 Lacs
Chennai, Bengaluru, Hyderabad
Work from Office
Walk in for BPO voice process any languges Telugu / Kannada / Malayalam / Tamil /Hindi Good communication required Graduation is not mandatory Sal max upto 3lpa Work location - Across Chennai, Bangalore & Hyderabad Day Shift 6 days working, 1 days rotational off pls call Sangeeta 9176078282 for more info Immediate joining required. Thanks, Sangeeta 9176078282
Posted 3 months ago
5 - 10 years
7 - 7 Lacs
Mumbai
Work from Office
Candidate will be responsible to manage a team of 10-15 people .Will be responsible for customer satisfaction. Mandatory Languages required - Kannada & Malayalam Role Description This is a full-time on-site role for an Assistant Customer Service Manager at Policybazaar.com in Gurugram. The role involves overseeing customer satisfaction, managing customer service operations, providing customer support, utilizing analytical skills, and effective communication with customers. Here is a job description for Team Leader- Customer Service: Department: Customer Service Inbound voice Process B2C Reports To: Customer Service Manager Job Summary: The Team Leader - Customer Service, is responsible for supporting the Customer Service Manager in overseeing day-to-day operations of the customer service team. This role involves managing a team of customer service representatives, ensuring high-quality service delivery, and continuously improving customer satisfaction. The Team leader will help develop, train, and motivate staff, manage escalations, and implement policies and procedures. Key Responsibilities: Team Management and Supervision With team handling of minimum 15-20 members. Assist in hiring, training, and coaching customer service staff. Provide guidance and support to team members to help achieve individual and team goals. Conduct regular performance evaluations and offer constructive feedback. Schedule shifts and manage workloads to ensure adequate coverage during all business hours. Customer Support: Handle escalated customer inquiries, complaints, and complex issues, ensuring prompt and effective resolution. Monitor customer interactions and feedback to ensure the highest level of service. Develop and maintain relationships with key customers to enhance loyalty and satisfaction. Operational Efficiency: Assist in implementing and optimizing customer service processes to improve efficiency. Track, analyze, and report on team performance metrics, such as response times, resolution rates, and customer satisfaction scores. Collaborate with the Customer Service Manager to set and achieve departmental targets and objectives. Quality Assurance and Training: Ensure that customer service representatives adhere to company policies and procedures. Identify training needs and work with the Customer Service Manager to develop training programs. Conduct regular team meetings to provide updates and discuss areas of improvement. Collaboration and Communication: Work with other departments, such as sales, marketing, and operations, to resolve issues and improve the customer experience. Assist in managing customer service communication channels, such as email, phone, and live chat. Maintain clear and effective communication with team members and other stakeholders. Qualifications: Bachelors degree 2+ years of experience in a customer service role, with at least 2 year in a supervisory or team managerial capacity with team strength of 30 members Strong leadership, organizational, and problem-solving skills. Excellent communication and interpersonal skills. Ability to multitask, prioritize, and work in a fast-paced environment. Proficiency in customer service software and tools (AHT/Attrition/Shrinkage/SLA/Utilization /Occupancy/CSAT/DSAT) Knowledge of performance metrics and customer service best practices. Preferred Qualifications: Experience in managing customer service teams in a call center or similar high-volume environment. Familiarity with CRM systems and data analysis tools. Bilingual or multilingual abilities are a plus. Working Conditions: Office environment with occasional remote work flexibility. May require working outside of regular business hours, including evenings and weekends, to meet customer needs. Compensation and Benefits: Competitive salary based on experience. Health, dental, and vision insurance. Paid time off and other company benefits. Contact Details Suman -9934827654 Email - Sumankumari1@policybazaar.com
Posted 3 months ago
2 - 4 years
3 - 4 Lacs
Coimbatore
Work from Office
Designation: Assistant Manager (Call Centre Operations) Preference - Multilingual (Malayalam / Tamil ) Gender : Male Location: Coimbatore CTC: Rs.30,000 to 35,000 (Per Month) Experience : Minimum 1 year of experience as an Assistant Manager in call centre operations No. of Vacancies : 1 Shift: Required flexibility to work in any shift Working: 6 days a week (Flexible week off excluding Sat, Sun) Fluent in Tamil Malayalam, ability to speak in any additional language will be an added advantage Should be good in excel and preparing report Good knowledge in Daily workflow monitoring, planning, shrinkage Attrition management Monitor Team and individual performance Strong in giving feedback and provide right performance improvement support to the agents Ability to bring new innovative and process improvement suggestions
Posted 3 months ago
2 - 5 years
2 - 6 Lacs
Chennai
Work from Office
Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world s leading pest control brand. Rentokil PCI aims to set new standards for customer service with operations across 250 locations in India. The JV brand also focuses on developing industry-leading service operations through the sharing of best practices, new innovations and the use of digital technologies. About the Role: The incumbent will be responsible for strategizing, sourcing, contacting, screening and assisting in the placement of qualified candidates as per the business requirements of the South region (Tamil Nadu Kerala). The incumbent will be acting as a strong business and consulting partner where he/she will partner with the hiring manager for all business lines. The incumbent will be based at Chennai and will have to work as part of a multi-functional team and this involves working with the internal and external stakeholders across India. Job Responsibilities: To clearly understand the recruitment requirement, strategize the recruitment approach considering the position dynamics and TAT and manage the end to end Recruitment cycle. To work with hiring managers/Business line managers to maximise effectiveness of the recruiting process by ensuring job requirements and expectations are clearly understood and candidates are assessed against required criteria. Will be majorly responsible for volume hiring for frontline sales and service staff within defined TAT and monthly target To source, screen and interview the potential candidates through effective usage of all possible sources like Employee references, head hunting, job portals, database etc. To manage the salary negotiation Offer generation process To maintain the required recruitment MIS/reports for review with management To proactively manage a pipeline of resumes to effectively identify talent and manage the applicant experience in line with the brand To work on Recruitment tools like the ATS, HRMS and manage company Career Referral ID To coordinate with internal teams for induction, recruitment data other reports. To facilitate the hiring of Technicians through referrals, walk in drives, sourcing through local agencies, manage the onboarding process MIS reporting To work on ad-hoc assignments as per the Function/Business requirements Key Result Areas: Timely closure of different positions as per TAT Analysing recruitment cost for own portfolio Positions closed each Month Timely submission 0 errors in candidate documentation Timely updation 0 errors in reports Referral Scheme Awareness Competencies (Skills essential to the role): Excellent Communication and Interpersonal skills Ability to multi-task and prioritise work Result oriented Excellent Negotiation skills Networking skills Well-focused and confident team player Proactive and Solution driven Business Industry knowledge Detail oriented Role Type / Key working relationships: Individual Contributor Internal team External stakeholders What can you expect from RPCI Our values lie at the core of our mission and vision. We believe that it s our people who make our company what it is. We believe in: Safety Integrity Innovation Learning Development Open Transparent Performance Orientation DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to people of all backgrounds. Educational Qualification / Other Requirement: Any graduate with minimum 2+ years of recruiting experience of which a min of 1 year should be in front line sales & service staff hiring Should have a basic knowle
Posted 3 months ago
0 - 5 years
1 - 2 Lacs
Chennai, Bengaluru, Hyderabad
Work from Office
Hiring for Customer support role- Fresher & Experience are eligible Salary: Freshers 11000-14K In hand Experience: 16K Graduation: Not Mandatory Languages: Tamil, English 6 Days Working days Call UMA 6357012699 to apply. . . Required Candidate profile . Should be fluent in English + Tamil or Malayalam or Hindi Ready to work from office Required Immediate joiner Ready to work in Voice process- Customer support role Call UMA 6357012699 to apply. . .
Posted 3 months ago
0 - 2 years
1 - 2 Lacs
Bengaluru
Work from Office
Role & responsibilities Role & responsibilities : Ideal Candidate will have to call the exiting customers and sell the banking product assist the customers in their doubts Good Sales Knowledge and Convincing skills is required Good in English language along with any two of the following languages preferred Kannada, Malayalam, Tamil and Telugu Preferred candidate profile : * Minimum 12th PU should be completed or any Graduates can apply. Right Attitude to speak with customers and solve customers requirement Ability to sell the banking solutions to the customers Perks and benefits : 6days of working and one rotational week off Salary 15000 to 18000 along with good incentives. Candidates can relocate to all over other places from Karnataka, Andhra Pradesh, Tamil Nadu and Kerala JOB Location : Khykha Business Park, Sudhama Nagar, Bengaluru. Interested Candidates can call to SUKANYA HR- 8431298429 OR If not kindly share your Resume to Same number Contact Sukanya HR : 8431298429
Posted 3 months ago
2 - 5 years
4 - 6 Lacs
Coimbatore
Work from Office
10th Pass, 12th Pass, Any Graduate and Any post Graduate [Fresher/ experience candidate can apply] Fluency in Malayalam Language. Basic computer and telephony skills. Ready to work 6 days per week and should be flexible with shifts timings. Greets and receives customers in a welcoming manner and Serves customers by helping themchoose products along with responding to customers questions. Provides outstanding customer service and Documents sales by creating or updating customerprofile records. Manage inbound and outbound calls in a timely manner. Adhere to company policies and procedures.
Posted 3 months ago
1 - 4 years
3 - 5 Lacs
Coimbatore
Work from Office
Experience : Call center Minimum 1 year of experience as an Assistant Manager in call Center operations Shift: Required flexibility to work in any shift working: 6 days a week (Flexible week off excluding Sat, Sun) Fluent in Tamil & Malayalam, the ability to speak in any additional language will be an added advantage Should be good in Excel and preparing a report Good knowledge of Daily workflow monitoring, planning, shrinkage & Attrition management Monitor Team and individual performance Strong in giving feedback and providing the right performance improvement support to the agents Ability to bring new innovative and process improvement suggestions
Posted 3 months ago
0 - 5 years
2 - 3 Lacs
Navi Mumbai, Thane, Mumbai
Work from Office
Telugu / Kannada / Malayalam / Tamil /Hindi Job Description: - This role requires candidates to demonstrate excellent skills in relevant areas. - Responsibilities include handling daily tasks, meeting targets, and contributing to team success. - Strong communication, problem-solving, and teamwork skills are necessary. - Relevant qualifications as per the position. - Freshers/experienced candidates can apply depending on job type. - Compensation as per industry standards. Location: As specified (e.g., Chennai, Bangalore, Hyderabad, Remote). Preferred Skills: - Basic technical/commercial/industry knowledge depending on role. - Customer service, analytical skills, or technical skills based on position. - Proficiency in communication and willingness to learn. Apply now to kickstart your career!
Posted 3 months ago
0 - 1 years
1 - 2 Lacs
Bengaluru
Work from Office
Hiring: Customer Support Voice Process (Tamil & Malayalam) | Bangalore Job Role: Customer Support – Voice Process Location: BTM Layout, Bangalore Job Type: Full-Time, Fresher Opportunity Job Details: Process: Voice (Tamil & Malayalam) Salary: 17,000 CTC (Take Home: 15,000) Shift: Day Shift Vacancies: 200 Eligibility Criteria: Education: Undergraduate (No degree required) Experience: Freshers welcome Key Responsibilities: Handle customer queries via calls in Tamil or Malayalam Provide excellent customer service and resolve issues efficiently Maintain call quality and meet service-level targets Perks & Benefits: Fixed salary with timely payouts Growth opportunities within the company Friendly and professional work environment Location: BTM Layout, Bangalore
Posted 3 months ago
3 - 6 years
3 - 6 Lacs
Kozhikode
Work from Office
Responsibilities: * Develop logos & brochures * Create print ads * Design banners & posters * Collaborate with marketing team on campaigns * Stay updated with design trends Health insurance Provident fund
Posted 3 months ago
1 - 2 years
2 - 4 Lacs
Gurgaon
Work from Office
Responsibilities: * Provide exceptional customer service * Maintain high standards of product knowledge * Collaborate with sales team on upselling opportunities * Process orders accurately and efficiently Office cab/shuttle Provident fund Sales incentives Job/Soft skill training
Posted 3 months ago
0 - 5 years
1 - 4 Lacs
Chennai
Work from Office
Kick start your career! We are hiring Customer Care Executive Experience: 0-5 yrs Location: Chennai Salary: Best in industry + Incentives Shift: Day shift Interested candidates reach out to: Priyadarshini HR - 9360429199 Required Candidate profile Freshers- Can apply! Language – Good Communication in English with 1 regional language (Hindi/Telugu/Malayalam/Kannada)
Posted 3 months ago
0 - 5 years
2 - 3 Lacs
Chennai, Bengaluru, Hyderabad
Work from Office
Walk in for BPO voice process Any languges Telugu / Kannada / Malayalam / Tamil /Hindi Good communication required Graduation is not mandatory Day Shift 6 days working, 1 days rotational off Immediate joining required. - This role requires candidates to demonstrate excellent skills in relevant areas. - Responsibilities include handling daily tasks, meeting targets, and contributing to team success. - Strong communication, problem-solving, and teamwork skills are necessary. - Relevant qualifications as per the position. - Freshers/experienced candidates can apply depending on job type. - Compensation as per industry standards. Preferred Skills: - Basic technical/ commercial/ industry knowledge depending on role. - Customer service, analytical skills, or technical skills based on position. - Proficiency in communication and willingness to learn. PLs call Sangeetha 9176078282 for more info Thanks, Sangeetha 9176078282
Posted 3 months ago
2 - 4 years
5 - 8 Lacs
Mumbai
Work from Office
Who We Are: Mosaic Wellness is building digital first, health brands for elective health concerns. Man Matters, is a digital elective health platform for men, helping 2.5M+ men every year diagnose and solve for their hair loss, beard growth, fitness and nutrition concerns by offering personalized treatment plans and access to expert doctors and health coaches. Be Bodywise, is an online women s elective health platform, serving 4M+ women every year by providing personalized solutions and doctor consults across concerns for hair health, body care, Sleep and nutrition. Little Joys, is an online health platform for kids, helping 2M+ parents every year solve for their child s physical, mental and emotional development by offering age-appropriate solutions for nutrition, immunity, brain health, bone health with access to expert doctors and nutritionists. More About the Role: Role of a CHE Social Media/Chat/Voice is to answer queries received via chat, call and social media platforms from our B2C/B2B customers and assist them with queries pertaining to our MM/BB/LJ products. Core Responsibilities: Receive inbound SM tickets/chat/call/email queries for MM/BB/LJ pre post booking from the customers. Respond to and resolve for customer service issues with the highest quality and as per the metrics put in place. Build trust and rapport with customers with a human touch, by going beyond the scripted responses. Communicate clearly and have an engaging conversation with customers through replies to promote positive interactions. Document all SM tickets/chats/calls/emails with regards to customer queries/complaints accurately using CRM and our Proprietary tool. Follow up (SM Tickets, Chat, Call and Email) with customers in case of pending / escalated issues. Deliver Outstanding Customer Experience to every customer who has reached us for support. Provide process improvement feedback to team leaders and managers, so that we can do the best for the customer. Productivity - Number of SM tickets, chats handled, resolution time, first response time. Quality - CSAT, Quality score. Self-Management Responsibilities: Maintain a decent and agreeable SM /Chat/Voice Handling duration with 100% compliance to documentation. Ensure Positive Outcome with every Interaction. Comprehend the query patiently to avoid repeat contacts. Rostered for 9 hours, expected to be online 8 hours; 6 days a week, with one rotational week off. Maintain integrity and hygiene with all customer and internal interactions. Qualifications Experience: Graduate / Diploma (10 + 2 + 3 / 10 + 3) / Undergraduate (10 + 2) Written and Spoken English Hindi based on the following guidelines: - Typing Speed 30 WPM with 85% Accuracy Testing Methodology - MSR on Grammar, Spelling Punctuation Passage Reconstruction testing Additional language - Tamil, Telugu, Malayalam, Kannada, Bengali Punjabi will be an add on advantage. A minimum of 3-6 months experience in a Social Media Inbound Customer Service environment. Preference to have spent at least 3-6 months answering voice/chats/emails for Customer service process. Understanding of social media ads and posts. Ability to multi-task between multiple platforms as and when required. Behavioral Competencies: Customer Focus Anticipates customer needs Comprehends issue Ensures customer delight Solution orientation Ownership Takes Initiative Takes Accountability Drive for Results Decision Making Action Orientation Flexibility Able to work in different shifts Multitask between multiple platforms Quality Focus Commitment to Quality Strive for continuous Improvement Technical Competencies: Working knowledge of Windows OS Familiarity with major social media platforms (like Facebook, Twitter, Instagram and LinkedIn) and their functionalities. Internet Browsing ability to gather relevant information. Familiarity with CRM systems and practices, customer focus and adaptability to different personality types.
Posted 3 months ago
1 - 6 years
3 - 6 Lacs
Ernakulam, Kochi
Work from Office
We're Entri, a fast-growing, EdTech StartUp from Kochi and we're on the lookout for an extremely self-driven PPC Specialist to join our Growth Team. Although we have learned that the number of years of experience is not a reliable indicator of the person's skill or productivity, we believe someone with 1-5 years of experience would be best suited to adapt quickly to our challenging requirements and pace. If this sounds interesting to you, please continue reading. "Continuous Learning" is part of our company culture and we'll expect you to grow 10x in a year's time. There's a good chance this might end up as one of your most challenging and fulfilling gigs so far. From our side, we'll be sure to give you all the space and freedom you'd need to do the best work of your life. Your role Develop, implement, and optimize PPC campaigns across platforms like Google Ads, Bing, and social media. Conduct keyword research, competitive analysis, and target audience identification. Create compelling ad copy and relevant landing pages to drive conversions. Monitor campaign performance, manage budgets, and adjust bids to achieve target ROI. Generate regular reports on campaign performance and provide insights and recommendations. Stay up-to-date with industry trends and changes in PPC best practices. Skills required Good communication skills in English and Malayalam Should be proficient in handling tools such as Facebook Ads, Google Ads, Google Tag Manager, Microsoft Clarity, and Google Ads, Google Analytics, and have basic knowledge of WordPress and Excel. Proven experience as a PPC Specialist or in a similar role. Proficient in data analysis and performance/operation metrics. Excellent understanding of search engine marketing (SEM) and account management. Strong analytical skills with attention to detail. Certification in Google Ads is a plus. Creating campaign strategies & Fast execution EdTech experience is a plus The above list is for a very basic understanding of what we do. But at the end of the day, we need you to go to any extent to make sure our users love the things we build for them. It's completely fine if you don't know how something is done; all we care about is that you have the right attitude to roll up your sleeves, get your hands dirty, experiment, and then figure it out yourself.
Posted 3 months ago
0 - 5 years
1 - 2 Lacs
Chennai
Work from Office
.We are hiring freshers who are interested to pursue their career as HR. .Responsible for end-to-end hiring process .Calling candidates screening candidates as per JD .Freshers will be trained to become successful Hr .Immediate joiner Required Candidate profile .Prefer candidates who can speak good Tamil and Telugu/Kannada/Hindi • Fast learner and passion for HR. .Willing to learn and grow as HR .Training will be imparted Good communication skills.
Posted 3 months ago
1 - 4 years
3 - 3 Lacs
Kochi
Work from Office
Responsibilities: * Maintain student records & reports * Manage admissions process from start to finish * Collaborate with academic teams on program development * Provide admission counseling & education guidance House rent allowance
Posted 3 months ago
0 - 2 years
1 - 2 Lacs
Hyderabad
Work from Office
Job description Role & responsibilities Handle customer queries related to banking products and services. Resolve issues promptly and efficiently while maintaining a high level of professionalism. Flexible to work in rotational shifts and week-offs. 6 days working. Good communication skills 12th March - 15th March , 10.30 AM - 4.30 PM NSL Centrum mall, Phase 2 KPHB , 2nd floor from lobby-2 Contact - Chandra Paul : ( 8886349216 ), Manohar : (8297780881)
Posted 3 months ago
0 - 5 years
1 - 2 Lacs
Noida
Work from Office
Mega Hiring Alert Regional Customer Service Executives at iEnergizer! Dear Candidate, Looking for a stable job with excellent growth opportunities ? Join iEnergizer , a leading BPO, and grow your career in customer service! Job Role: Regional Customer Service Executive (Voice Process) Location: iEnergizer, A-37, Sector 60, Noida Salary: 23,500 CTC (Includes paid training) Languages Required: Kannada, Tamil, Telugu, or Malayalam (with Hindi or English as an additional language) Freshers & Experienced candidates welcome Graduates & Undergraduates eligible Joinings after Holi (From 20th March 2025) Job Requirements: Decent communication skills (Basic English or Hindi required) 6 days working schedule Immediate joiners preferred Why Join iEnergizer? Competitive salary & career growth Paid training provided Opportunity to work with a leading BPO Professional & dynamic work environment How to Apply? Interested? WhatsApp your CV to HR Sonal at +91 9870375041. For queries, connect on WhatsApp. Know someone looking for a job? Refer them & help them secure this opportunity! Hurry! Limited openings available! Best Regards, HR Sonal 9870375041 iEnergizer – A Leading BPO in Noida
Posted 3 months ago
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