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0.0 - 1.0 years
3 - 15 Lacs
Remote, , India
Remote
Description We are looking for dedicated individuals to join our team as Malayalam Voice Process Executives. This is a work-from-home position based in India, ideal for candidates who are enthusiastic about providing excellent customer service. Whether you are a fresher or have minimal experience, we welcome your application to help us create a positive customer experience. Responsibilities Handle inbound and outbound calls for customer support in Malayalam. Assist customers with inquiries, complaints, and provide information about products and services. Maintain accurate records of customer interactions and transactions. Provide feedback on call quality and customer experience to improve processes. Work collaboratively with team members to achieve performance targets. Participate in training sessions to enhance product knowledge and service skills. Skills and Qualifications Proficiency in Malayalam (spoken and written) is essential. Strong communication skills and a clear, pleasant speaking voice. Basic computer skills, including familiarity with MS Office and CRM software. Ability to multitask and work in a fast-paced environment. Good problem-solving skills and the ability to handle difficult customer situations. Willingness to learn and adapt to new processes and technologies.
Posted 1 day ago
0.0 - 2.0 years
3 - 15 Lacs
Remote, , India
Remote
Description We are seeking enthusiastic individuals for the Malayalam Voice Process role. This position involves interacting with customers in Malayalam, providing them with information and resolving their queries. Ideal candidates will have excellent communication skills and a customer-centric attitude. Responsibilities Handle customer inquiries in Malayalam through voice calls. Provide accurate information regarding products and services. Resolve customer issues and complaints effectively. Maintain call records and provide feedback to improve processes. Collaborate with team members to enhance customer experience. Skills and Qualifications Fluency in Malayalam (both spoken and written) is mandatory. Basic understanding of customer service principles. Strong communication and interpersonal skills. Ability to work in a team environment and collaborate effectively. Proficiency in using computer systems and software for call management. Flexibility to work in shifts, including weekends and holidays.
Posted 1 day ago
0.0 - 1.0 years
3 - 15 Lacs
Remote, , India
Remote
Description We are seeking enthusiastic individuals for the Malayalam Voice Process role. This position involves interacting with customers in Malayalam, providing them with information and resolving their queries. Ideal candidates will have excellent communication skills and a customer-centric attitude. Responsibilities Handle customer inquiries in Malayalam through voice calls. Provide accurate information regarding products and services. Resolve customer issues and complaints effectively. Maintain call records and provide feedback to improve processes. Collaborate with team members to enhance customer experience. Skills and Qualifications Fluency in Malayalam (both spoken and written) is mandatory. Basic understanding of customer service principles. Strong communication and interpersonal skills. Ability to work in a team environment and collaborate effectively. Proficiency in using computer systems and software for call management. Flexibility to work in shifts, including weekends and holidays.
Posted 1 day ago
0.0 - 2.0 years
3 - 15 Lacs
Bengaluru, Karnataka, India
On-site
Description We are seeking enthusiastic individuals for the Malayalam Voice Process role. This position involves interacting with customers in Malayalam, providing them with information and resolving their queries. Ideal candidates will have excellent communication skills and a customer-centric attitude. Responsibilities Handle customer inquiries in Malayalam through voice calls. Provide accurate information regarding products and services. Resolve customer issues and complaints effectively. Maintain call records and provide feedback to improve processes. Collaborate with team members to enhance customer experience. Skills and Qualifications Fluency in Malayalam (both spoken and written) is mandatory. Basic understanding of customer service principles. Strong communication and interpersonal skills. Ability to work in a team environment and collaborate effectively. Proficiency in using computer systems and software for call management. Flexibility to work in shifts, including weekends and holidays.
Posted 1 day ago
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