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1.0 - 10.0 years
1 - 8 Lacs
Navi Mumbai, Maharashtra, India
On-site
Description We are seeking a dedicated Customer Service Representative to join our team in India. This role is perfect for individuals who are passionate about providing excellent customer service and are eager to help clients with their inquiries and issues. You will play a key role in ensuring customer satisfaction and enhancing the overall customer experience. Responsibilities Provide exceptional customer service support to clients via phone, email, and chat. Assist customers with inquiries, complaints, and technical issues in a timely manner. Document all customer interactions and feedback in the CRM system. Collaborate with team members to improve customer service processes and policies. Identify and escalate priority issues to the appropriate team or management. Stay updated on product knowledge and company policies to provide accurate information. Skills and Qualifications Excellent verbal and written communication skills in English. Strong problem-solving abilities and a customer-centric mindset. Ability to work in a fast-paced environment and handle multiple tasks simultaneously. Basic computer skills and proficiency in MS Office Suite. A positive attitude and a willingness to learn and adapt.
Posted 2 days ago
0.0 - 4.0 years
2 - 6 Lacs
Navi Mumbai, Maharashtra, India
On-site
Hiring for UHG Process International BPO ???? Location: Andheri & Malad Process: UHG (Voice as applicable) Shift: US Shift / Night Shift Salary: Up to ?42,000 in-hand (depending on last drawn salary) Eligibility: Graduate Freshers & Experienced candidates can apply Excellent communication skills (written & verbal) Comfortable with night shifts Job Highlights: 5 days working, 2 days rotational week off Attractive salary with performance-based incentives Excellent work environment with growth opportunities Additional Information: Immediate joiners preferred Candidates must be comfortable working from office Benefits: Attractive salary package + incentives. 5-day work week with 2 rotational offs. Excellent growth opportunities within the organization. Interested candidates can Call or WhatsApp on- 9326479640 Regards, Vibrantzz Management Services,
Posted 5 days ago
0.0 - 3.0 years
2 - 6 Lacs
Navi Mumbai, Maharashtra, India
On-site
Urgent Hiring Voice & Chat Process (Fresher) Location: Malad, Mumbai Position: Customer Support Executive Voice & Chat Salary: ?20,000 per month Immediate Joiners Only Job Description: We are hiring enthusiastic and customer-focused individuals for a Voice & Chat Support role. This is a great opportunity for HSC pass-outs or Graduates looking to start their career in the customer service industry. Key Responsibilities: Handle customer queries via voice and chat channels professionally. Provide accurate information and resolve issues within timelines. Maintain records of interactions and transactions. Ensure customer satisfaction with a positive attitude and prompt support. Follow communication procedures and policies. Eligibility Criteria: Education: HSC (12th pass) or Graduate (any stream) Experience: Freshers welcome (training will be provided) Communication: Good spoken and written English & Hindi Must be comfortable with both voice and chat processes Immediate joiners preferred Job Details: Type: Full-time Work Mode: On-site Location: Malad, Mumbai Shift: Rotational shifts (Night) Week Off: 2 rotational week off Perks & Benefits: Fixed salary: ?20,000/month Incentives based on performance Paid training provided Career growth opportunities How to Apply: Send your updated resume to [[HIDDEN TEXT]] or WhatsApp on [9326479640].
Posted 2 weeks ago
0.0 - 4.0 years
2 - 6 Lacs
Navi Mumbai, Maharashtra, India
On-site
Job Title: Voice Process Specialist Financial Crime (AML) | US Shift Company: Revolut Job Location: [Insert Location] Job Description: We are looking for motivated professionals to join our Voice Que team at Revolut. The ideal candidate will have a strong background in financial crime investigation, AML (Anti-Money Laundering), or banking operations. Requirements: Graduation is mandatory. Minimum 1 year of experience in AML, financial crime, or banking operations is required. Prior experience in a voice-based process is an advantage. Excellent communication skills. Role Details: Process Type: Voice Process (Customer Support/Investigation) Shift Timing: US Shift (5:30 PM 8:30 AM IST) Working Days: 5 days a week (rotational shifts with any 2 days off) CTC: Up to ?5.50 LPA (?50,000 per month) If you are passionate about fighting financial crime and thrive in a fast-paced voice support environment, we'd love to hear from you!
Posted 2 weeks ago
1 - 5 years
3 - 5 Lacs
Mumbai Suburban
Work from Office
Manage end to end recruitment for Mid to Senior level positions for the manufacturing sector & IT Manage and develop strong relationships with both, the clients and candidates Interviews, salary negotiations and focus on closure of positions. Required Candidate profile We are looking for dynamic professionals who are quick learners, disciplined willing to work from office, having excellent command on English language Must be goal oriented and self driven Perks and benefits Attractive incentive plan
Posted 1 month ago
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