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2.0 - 4.0 years
2 - 4 Lacs
Chennai, Tamil Nadu, India
On-site
Summary You will be responsibleto assist with theefficient running ofthe department in line with Hyatt International's Corporate Strategies andbrand standards, whilst meetingemployee, guest and owner expectations.The Assistant Manager - Front Office is responsible to assist the Front Office Manager in managing the day-to-day operation of the Front Desk at the hotel. Qualifications Minimum 2 years work experience as Assistant Manager or TeamLeader - Front Office / Guest Relations in a hotel. Well developed communication and customer relations skills.
Posted 15 hours ago
3.0 - 6.0 years
3 - 6 Lacs
Goa, India
On-site
Key Responsibilities Assists the Front Office Management Team in efficiently managing the department according to the established concept statement, providing a courteous, professional, efficient, and flexible service at all times. Ensures the strict control of room keys . Liaises and organizes with the Housekeeping Department to ensure established cleaning schedules for VIPs in-house and arrivals are strictly adhered to. Coordinates all Repair and Maintenance and reports maintenance job orders. Understands rate structure and promotional rates available. Understands the sequence of duties related to Royal Family visits and accords protocol with them. Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented. Ensures that Front Office employees work in a supportive and flexible manner with other departments. Works closely with other management personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests. Ensures that all guest details are entered correctly in accordance with the principles of clean data.
Posted 19 hours ago
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