0.0 - 3.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Client Coordinator for the Order Processing team, you will be responsible for various tasks related to order processing and client management. Your primary responsibilities will include understanding and analyzing MIS data, identifying opportunities to enhance existing scopes or introduce new scopes, and establishing strong relationships with clients through regular communication and conference calls. You will be expected to document the historical behavior of clients, ensure compliance with service level agreements (SLAs), and prioritize client satisfaction at the delivery level. Additionally, you will play a key role in maintaining business compliance standards, professionally addressing customer complaints, and preserving the existing book of business. To excel in this role, you must possess excellent writing and verbal communication skills, along with high energy levels, drive, and resilience. Proficiency in computer knowledge, internet usage, and logical reasoning is essential. You should be comfortable working under pressure and demonstrate a proactive attitude towards learning and adapting to new challenges. Your success in this role will also depend on your ability to identify new business opportunities within the existing client base and explore potential avenues for business expansion. If you are a smart, hardworking, and ambitious individual with a passion for client management and order processing, we encourage you to apply for this position and be a valuable member of our team.,

Posted 2 days ago

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