Service Delivery Analyst Senior Worldpay

7.0 - 11.0 years

0 Lacs

indore, madhya pradesh

On-site

As a Lead Engineer - Service Delivery in the ever-evolving SRE core settlement team, you will be responsible for supporting multiple Critical Platforms that facilitate all aspects of merchant settlements for the US geography. You will work in 3 shifts to provide 24X7 support to these applications, ensuring timely issue resolution within SLAs. Additionally, you will collaborate closely with relationship managers to investigate and provide accurate findings to merchants regarding any settlement issues they report. **Key Responsibilities:** - Work in rotational shifts to provide production support for critical SLA driven production applications (L2 and L3 support) in a 24X7, 365 days environmen...

Posted 2 weeks ago

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Service Delivery Analyst Senior (Mainframe, JCL, COBOL) Indore only 7+ years Exp-Rotational Shift. Worldpay

7.0 - 11.0 years

0 Lacs

indore, madhya pradesh

On-site

Are you ready to take on the role of Lead Engineer - Service Delivery in our dynamic SRE core settlement team and contribute to unlocking the potential of various businesses The team you will be a part of is dedicated to supporting multiple Critical Platforms (BankCard, Issuer, EF, EM, Discover, DisputeManagement, Gift Cards) that play a crucial role in merchant settlements within the US geography. Operating in 3 shifts, the team ensures 24X7 support for these applications, resolving issues within specified SLAs. Collaboration with relationship managers is essential to investigate and provide accurate resolutions to merchants regarding settlement-related concerns. In this role, you will: - E...

Posted 3 months ago

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