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3 - 5 years
4 - 8 Lacs
Pune
Work from Office
About The Role Role Purpose The purpose of this role is to prepare test cases and perform testing of the product/ platform/ solution to be deployed at a client end and ensure its meet 100% quality assurance parameters. ? Do Instrumental in understanding the test requirements and test case design of the product Authoring test planning with appropriate knowledge on business requirements and corresponding testable requirements Implementation of Wipro's way of testing using Model based testing and achieving efficient way of test generation Ensuring the test cases are peer reviewed and achieving less rework Work with development team to identify and capture test cases, ensure version Setting the criteria, parameters, scope/out-scope of testing and involve in UAT (User Acceptance Testing) Automate the test life cycle process at the appropriate stages through vb macros, scheduling, GUI automation etc To design and execute the automation framework and reporting Develop and automate tests for software validation by setting up of test environments, designing test plans, developing test cases/scenarios/usage cases, and executing these cases Ensure the test defects raised are as per the norm defined for project / program / account with clear description and replication patterns Detect bug issues and prepare file defect reports and report test progress No instances of rejection / slippage of delivered work items and they are within the Wipro / Customer SLA's and norms Design and timely release of test status dashboard at the end of every cycle test execution to the stake holders Providing feedback on usability and serviceability, trace the result to quality risk and report it to concerned stakeholders ? Status Reporting and Customer Focus on an ongoing basis with respect to testing and its execution Ensure good quality of interaction with customer w.r.t. e-mail content, fault report tracking, voice calls, business etiquette etc On time deliveries - WSRs, Test execution report and relevant dashboard updates in Test management repository Updates of accurate efforts in eCube, TMS and other project related trackers Timely Response to customer requests and no instances of complaints either internally or externally ? NoPerformance ParameterMeasure1Understanding the test requirements and test case design of the productEnsure error free testing solutions, minimum process exceptions, 100% SLA compliance, # of automation done using VB, macros2Execute test cases and reportingTesting efficiency & quality, On-Time Delivery, Troubleshoot queries within TAT, CSAT score ? Mandatory Skills: Mainframe Testing. Experience3-5 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 months ago
5 - 8 years
9 - 14 Lacs
Chennai
Work from Office
About The Role Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ? Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ? Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ? Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Mainframe Testing. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 months ago
5 - 8 years
9 - 14 Lacs
Pune
Work from Office
About The Role Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. ? Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements ? Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers’ and clients’ business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLA’s ? Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks ? Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback, NSAT/ ESAT2Team ManagementProductivity, efficiency, absenteeism3Capability developmentTriages completed, Technical Test performance Mandatory Skills: Mainframe Testing. Experience5-8 Years. Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention. Come to Wipro. Realize your ambitions. Applications from people with disabilities are explicitly welcome.
Posted 2 months ago
5 - 10 years
5 - 15 Lacs
Kolkata, Chennai, Bengaluru
Hybrid
Hiring for Mainframe tester Experience: 5 to 11 years Location: Chennai/Kolkata/Bangalore Notice : 0 to 30 days Kolkata, Chennai & Bangalore Work collaboratively with client business IT team and SI to develop a suitable test strategy and plans for the project Lead and manage a team of test analysts process owners and subject matter experts motivating engaging and instilling a learning culture on the job Developing a deep understanding of the end to end solution Definition of testing requirements for the project based on solution Delivering testing for the project in line to test strategy Lead and manage the project using various project methodologies such as Agile Waterfall and other hybrid methods alongside helping with the budgeting of testing projects where appropriate Assess testing risks and estimate plan and prioritize tasks accordingly Management of stakeholders Reporting of progress on testing activities Responsible for managing and maintaining Mainframe systems from reliable operations Manages IT projects and teams ensuring Mainframe systems are considered within the IT strategy Should have exposure on these Mainframe technical skills o COBOLPLI o Vsam DB2 o Cics o JCL Management and delivery of test preparation activities o Test scope per test phase o Test script development o Test data sourcing Management and delivery of testing o Test execution o Defect Management o Test reporting Kolkata, Chennai & Bangalore
Posted 2 months ago
6 - 11 years
15 - 25 Lacs
Pune
Hybrid
We are looking for Mainframe Function Testers who can support Platform Migration Testing. Key Technology skills to be assessed are DB2, JCL & VSAM (Must Have) Technology Skillset : DB2, JCL & VSAM (Must Have) and Basics of Cobol/REXX Required Candidate profile Strong knowledge of Cards Functional testing + Strong mainframe testing Background + Cards knowledge must have + Migration knowledge good to have, exp. up to 10 years.
Posted 2 months ago
8 - 13 years
25 - 30 Lacs
Hyderabad, Chennai
Work from Office
The Impact you will have in this role: Responsible for system integration testing of newly developed applications. Provides testing expertise, testing oversight and direction for multiple projects. Ensures the functionality of the functional design specification is met. Requires in-depth knowledge of the software implementation lifecycle, leadership skills and the ability to work well with both business clients and developers. Your Primary Responsibilities: Prepare, maintain and execute test cases based on user stories; present results and track defects to closure Prepare, maintain and execute automated test scripts Maintain traceability from business requirements through test cases to automated scripts Track test execution milestones, report on issues and risks with the potential to affect project timelines. Review test cases / automation approach with stakeholder to ensure comprehensive coverage and obtain feedback Responsible for Delivery Pipeline adoption Construct appropriate end-2-end business scenarios through the application of a broad understanding of business objectives and goals Contribute to the Automation development of end-to-end regression. Identify dependencies for environmental and data requirements. Contribute to standard framework of reusable functions Develop a basic understanding of the product being delivered Responsible for process compliance & associated documentation Qualifications: Minimum of 8 years of related experience Bachelor's degree preferred or equivalent experience. Talents Needed for Success: Advanced java / Selenium development skills with significant experience applying those skills in test environments. Ability to develop, maintain, enhance and execute complex automated scripts using Selenium. Experience with at least one RDBMS such as Aurora, Microsoft SQL Server, Oracle, Sybase, etc. Able to interpret technical designs and specifications and design automated solutions accordingly. Capable of working on multiple work streams concurrently in a fast-paced environment with multi-tasking and context switching. Strong leadership and interpersonal skills. Experience in financial industry related to investment banking is a plus. Experience on API and AWS tools a plus. Experience on Mainframe testing a plus.
Posted 2 months ago
8 - 13 years
10 - 15 Lacs
Chennai
Work from Office
The Impact you will have in this role: Responsible for system integration testing of newly developed applications. Provides testing expertise, testing oversight and direction for multiple projects. Ensures the functionality of the functional design specification is met. Requires in-depth knowledge of the software implementation lifecycle, leadership skills and the ability to work well with both business clients and developers. Your Primary Responsibilities: Prepare, maintain and execute test cases based on user stories; present results and track defects to closure Prepare, maintain and execute automated test scripts Maintain traceability from business requirements through test cases to automated scripts Track test execution milestones, report on issues and risks with the potential to affect project timelines. Review test cases / automation approach with stakeholder to ensure comprehensive coverage and obtain feedback Responsible for Delivery Pipeline adoption Construct appropriate end-2-end business scenarios through the application of a broad understanding of business objectives and goals Contribute to the Automation development of end-to-end regression. Identify dependencies for environmental and data requirements. Contribute to standard framework of reusable functions Develop a basic understanding of the product being delivered Responsible for process compliance & associated documentation Qualifications: Minimum of 8 years of related experience Bachelor's degree preferred or equivalent experience. Talents Needed for Success: Advanced java / Selenium development skills with significant experience applying those skills in test environments. Ability to develop, maintain, enhance and execute complex automated scripts using Selenium. Experience with at least one RDBMS such as Aurora, Microsoft SQL Server, Oracle, Sybase, etc. Able to interpret technical designs and specifications and design automated solutions accordingly. Capable of working on multiple work streams concurrently in a fast-paced environment with multi-tasking and context switching. Strong leadership and interpersonal skills. Experience in financial industry related to investment banking is a plus. Experience on API and AWS tools a plus. Experience on Mainframe testing a plus. The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets. The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance. The Impact you will have in this role: The Enterprise Test Engineering ("ETE") family is responsible for ensuring that all applications and systems meet defined quality standards. The ETE family encompasses three major areas including (a) functional testing, (b) non-functional testing, and (c) test architecture and enablement. Other key focuses include: regression testing, browser testing, performance testing, capacity and stress testing, resiliency testing, environment management services, and infrastructure testing. Develops, conducts, and evaluates testing processes, working closely with developers to remediate identified system defects. In-depth knowledge of automated testing tools, and quality control and assurance approaches including the creation of reusable foundational test automation framework for the entire organization. The Test Engineering role is responsible for ensuring that all applications, system products, projects, and solutions meet defined enterprise quality standards. Provide centralized, independent quality assurance services across the firm, including functional and non-functional testing for all products, services, and applications across businesses. Design, develop, and maintain automated testing solutions, providing testing expertise, oversight, and direction to ensure the functionality of solutions and that design specifications are met. Your Primary Responsibilities: Prepare, maintain and execute test cases based on user stories; present results and track defects to closure Prepare, maintain and execute automated test scripts Maintain traceability from business requirements through test cases to automated scripts Review test cases / automation approach with stakeholder to ensure comprehensive coverage and obtain feedback Track test execution milestones, report on issues and risks with the potential to affect project timelines Construct appropriate end-2-end business scenarios through the application of a broad understanding of business objectives and goals Collaborate with delivery pipeline teams to drive adoption and resolve open issues; Identify dependencies for environmental and data requirements; manage and maintain environment and data. Provide guidance to colleagues related to test coverage and test cases Develop a detailed understanding of the product being delivered Responsible for process compliance & associated documentation Aligns risk and control processes into day to day responsibilities to monitor and mitigate risk; escalates appropriately Qualifications: Minimum of 6 years of related experience Bachelor's degree preferred or equivalent experience Talents Needed for Success: Fosters a culture where honesty and transparency are expected. Stays current on changes in his/her own specialist area and seeks out learning opportunities to ensure knowledge is up-to-date. Invests effort to individually coach others. Builds collaborative teams across the organization. Communicates openly keeping everyone across the organization informed.
Posted 2 months ago
12 - 20 years
25 - 30 Lacs
Bengaluru, Mumbai (All Areas)
Hybrid
Cobol Developer 12+ Years Bangalore/Mumbai (3 Days - WFO) Immediate -15 Days Joiners Domain expertise in Banking Payments Technologies (SWIFT payment message types ) is MUST . Formal training or certification on software engineering concepts and 4+ years applied experience Hands-on practical experience in Banking Payments Technologies. Overall knowledge of the Software Development Life Cycle Develop and execute unit, integration, system, and regression testing strategies with a focus on quality and performance Solid understanding of agile methodologies such as CI/CD, Application Resiliency, and Security Hands on experience in IBM-Z/OS COBOL, CICS, DB2, VSAM, JCL, Mainframe application development suits and IBM WebSphere MQ messaging solution Hands on experience in Analytical and debugging skills Ability to work in large, collaborative teams to achieve organizational goals, and passionate about building an innovative culture Understanding of software skills such as business analysis, development, testing and software improvement Sincerely, Varsha L TS
Posted 2 months ago
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