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SUPPORT ENGINEER Atos

0.0 years

0 Lacs

pune, maharashtra, india

On-site

The future is our choice At Atos, as the global leader in secure and decarbonized digital, our purpose is to help design the future of the information space. Together we bring the diversity of our people's skills and backgrounds to make the right choices with our clients, for our company and for our own futures. JD=Incident/Request Management.Review and recommend monitoring improvements . Ticket category identification and routing it correctly.. Correlate multiple Incidents. Working on L1 level tickets using SOP.. Working on high severity tickets and communicating with stake holders.. Working on batch jobs in Control-M area.. Making sure that SLA are not breached.. Send IT Communications / U...

Posted 4 days ago

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