4 Mainframe Operations Jobs

You will be part of the Mainframe Operations team in Bangalore, responsible for the smooth operation of mainframe systems supporting various business applications and processes. Your role will involve monitoring and managing batch processing operations, troubleshooting issues, and ensuring timely job completion. Collaborating with other IT teams to resolve operational challenges and handling SNOW incidents will also be part of your responsibilities. To succeed in this role, you should have a clear understanding of Batch architecture, knowledge of mainframe operations, and proficiency in mainframe technologies such as JCL, TSO/ISPF, and SDSF. Problem-solving abilities and the capability to diagnose and resolve issues efficiently are essential. As part of FIS, you will have the opportunity to work on challenging and relevant issues in financial services and technology. The company values teamwork, collaboration, entrepreneurship, and passion. This role offers a multifaceted job with a high level of responsibility, providing you with a broad range of professional education and personal development opportunities. FIS is committed to protecting the privacy and security of personal information processed to provide services to clients. Recruitment at FIS primarily operates on a direct sourcing model and does not accept resumes from agencies not on the preferred supplier list.,

Reporting to the OPS Manager as part of the Mainframe Operations team, you will be responsible for delivering a highly client-focused support service in a shared/dedicated support environment. Your goal is to exceed client expectations in both technical resolution and customer service. You will be supporting Mission Critical infrastructure for Ensono's clients, providing a responsive and exceptional support service by resolving complex technical client incidents and problems. Utilizing your strong communication, analytical, and problem-solving skills, you will identify, communicate, and resolve issues to optimize our clients" infrastructure. As a key member of the team providing Mainframe Operations support for system and customer batch processing, your responsibilities will include system and online monitoring, batch ABEND & recovery, and system restarts. You will interact directly with internal and external customers regarding system and batch-related requests, problems, and natural processing on the Mainframe platform. Your day-to-day role will expose you to a diverse mix of client solutions and multiple vendor technologies. You will have access to Ensono University, our online training portal, and will receive support from both internal and external training resources. Long-term objectives will focus on developing the skills and experience necessary for you to advance in your chosen career path. **Required Skills:** - Minimum 3-5 years of experience in Mainframe Operations. - Strong knowledge of Mainframe Operations including Batch monitoring, Console Operations, Ad hoc job Scheduling, and IPL Activities. - Experience with Scheduling tools such as OPC, CA7, ZEKE, Control-M, or ESP for Production/Batch Monitoring. - Proficiency in Console Operations and experience in complex Sysplex environments. - Ability to provide 2nd Level support for System and online monitoring, batch ABEND & recovery, and system restarts. - Solid understanding of MVS, VTAM, JCL, IPL, HMC Concepts, TSO, JES2, CICS, TAPE, and SDSF. - Familiarity with ITIL processes including Problem/Incident/Change management. - Willingness to work in 24x7 environments. **To operate effectively as an Operations Technician, you will:** - Check each system for outstanding messages and batch abends regularly. - Scan batch output to identify the actual cause of failure. - Push critical batch jobs to meet SLAs. - Understand and execute customers" documented procedures. - Identify tasks or issues that can be improved and escalate them to the correct team. - Quickly determine the severity of a problem and make appropriate escalations. - Run Client Batch Schedules, triage job errors, and user situations. - Monitor Batch/Systems/Alerts, Start and Stop Subsystems, Create/manage Incident & Request tickets. - Provide client reporting for Batch processes, Ad hoc job Scheduling, Printing Support, Schedule restores, Project work, Break-fix support, and Application Startup/Shutdown. **Soft Skills:** - Excellent oral/written communication, interpersonal, and time-management skills. - Ability to work in a flexible, team-oriented, and constantly changing environment. - Effective communication with all levels of the organization and the ability to work independently. - Support and assist senior team members in correcting production incidents. - Strong technical writing and documentation skills with a commitment to documenting all work performed. **Primary Location City:** Pune / Chennai,

About this role: Wells Fargo is seeking a Technology Director. In this role, you will: Manage a team of engineering managers and engineering leads Focus on delivering commitments aligned to enterprise strategic priorities Build support for strategies with business and technology leaders Guide development of actionable roadmaps and plans Identify opportunities and strategies for continuous improvement of software engineering practices Provide oversight to software craftsmanship, security, availability, resilience, and scalability of solutions developed by the teams or third party providers Identify financial management and strategic resourcing Set risk management guidelines and partner with stakeholders to implement key risk initiatives Develop strategies for hiring engineering talent Lead implementation of projects and encourage engineering innovation Collaborate and influence all levels of professionals including more experienced managers Lead team to achieve objectives Interface with external agencies, regulatory bodies or industry forums Manage allocation of people and financial resources for Technology Strategic Leadership Develop and guide a culture of talent development to meet business objectives and strategy Required Qualifications: 8+ years of Technology Strategic Leadership experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 4+ years of management or leadership experience Desired Qualifications: Technology Operations Experience Knowledge and understanding of Enterprise monitoring, observability and automation. Experience of driving large scale organizational change management initiatives Experience in Infrastructure and application production support ITIL and IT Service Management Understanding of Site Reliability Engineering Principles Job Expectations: Lead IT Transformation for an Always ON Production management Run day to day command center operations Drive Reliability Culture within the team Complex situation management capabilities Provide management direction and leadership of all technology command center teams either via direct line or through dotted line influence Manage and develop teams of individual contributors and command center managers in roles with moderate complexity and risk in Technology Operations Regularly interact with technical first responder teams including IT Operations, Mainframe Operations, Wholesale Service Level Management, Cyber Fusion Center, and Digital Channels etc. Lead Service Operations support for public and private cloud, SaaS, IaaS, PaaS etc. Regularly interact with senior managers and leaders concerning business process impact during large incidents Coordinate policy and procedures with BCP, Root Cause Analyst and Service Level Management teams Engage and interact with line of business and technology leaders of Enterprise IT Process Technology Operations Management owners, managers, and subject matter experts. Identify and recommend opportunities for technology operations process improvement and development Leverage metrics to support infrastructure associated with applications that are highly automated, and latency sensitive, client-facing, and internal applications consumed by the Business Drive key strategic initiatives associated with technology availability Work with IT risk management, compliance, and all lines of defense, including Audit, to ensure platform risks are proactively managed Institute controls in partnership with Operation Risks to ensure risk management is sustainable Manage the costs, demand, and resource capacity for the team resources, leveraging external resources as needed Determine appropriate strategy and actions of technology operations team to meet deliverable Interpret and develop policies and procedures Collaborate with and influence all levels of professionals, including more experienced managers Manage allocation of people and financial resources to ensure commitments are met and align with strategic objectives in technology operations Develop and guide a culture of talent development to meet business objectives and strategy Lead IT Transformation for an Always ON Production management Run day to day command center operations Drive Reliability Culture within the team Complex situation management capabilities

Hi All, We are hiring for our MNC based client for Pune location. Looking for candidates experience with support and operations. Experience in JCL. Experience in CA7 schedule or control M. Experience with Mainframe operations, console monitoring, mainframe support. Hands on L2 ad L3 support. Note : This is an operations role and candidate should be ok with the rotational shift and 5 days WFO.