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0.0 - 4.0 years
2 - 6 Lacs
Chennai
Work from Office
Roles and Responsibilities The Membership Relations Officer is responsible for fostering strong relationships with members, ensuring their needs are met, and enhancing their overall experience with the organization. This role involves engaging with members, addressing inquiries, resolving issues, and contributing to strategies that increase member satisfaction and retention across a growing international community. Manage membership queries, resolve issues, and provide excellent customer service Using Zendesk or Direct emails. Maintain accurate records in Salesforce CRM: process invoices, payments, refunds, and member updates. Support new members and group onboarding through personalized ses...
Posted 3 months ago
0.0 - 4.0 years
0 - 0 Lacs
haryana
On-site
You are invited to join a leading BPO company for the position of Non-Voice Chat Support Executive for the Wheelz Non-Voice process (Chat & Mail) located in Gurgaon. Eligibility criteria for this position are as follows: - Only graduates are eligible to apply (BE/B.Tech graduates are not considered). - Final-year students without any backlogs are welcome to apply. - Undergraduates with at least 6 months of relevant experience can also apply. Assessment criteria for this role include: - Non-Versant Score of 52 and above. The offer details for this position are as follows: - CTC: 2.64 LPA - Take Home Salary: 16,200 - Monthly Incentive Variable (MIV): 2,000 - Cab Facility: One-way cab service a...
Posted 3 months ago
1.0 - 3.0 years
2 - 5 Lacs
Ahmedabad
Work from Office
To solve the queries of the customer via Mail, Chat & Web Call. No Sales process is required To provide the best resolution to the customers. To work with the software technical team(if required) to resolve the customer problem Proficient in English both verbal & written - Communication with Foreign clients is part of the job Maintain a better relationship with the customers. Strong Analytical Skills Knowledge of Accounting is a big value add for the candidate.
Posted 5 months ago
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