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1.0 - 2.0 years
1 - 1 Lacs
Vadodara
Work from Office
They work at the front desk area, welcoming and assisting guests during check-in and check-out, managing inquiries, reservations, and communication channels, coordinating with other departments for guest services.
Posted 2 months ago
1.0 - 2.0 years
1 - 2 Lacs
Sonipat
Work from Office
Urgent Hiring Payment Coordinator - Female @ Kundli, Sonipat in Electronics Industry Exp.- 1-2yrs Salary- 15-20k Interested candidates contact on- 8222822052
Posted 2 months ago
1.0 - 3.0 years
3 - 6 Lacs
New Delhi, Gurugram
Work from Office
Job Title: Customer Support Manager Location: [Add Location] Experience Required: Minimum 3 years in Customer Support (BPO) + 1 year in Team Handling Industry: BPO / Customer Service Shift: [Mention if its US Shift / Rotational / Day] Salary: [Add Salary Range if applicable] Job Description We are seeking an experienced and dynamic Customer Support Manager to lead and manage our support team. The ideal candidate should have a minimum of 3 years of experience in customer support, with at least 1 year of proven team management experience, preferably in a BPO environment . You should be highly skilled in decision-making , possess excellent Excel proficiency , and have a strong understanding of either the US or Indian market . This role requires someone who can drive customer satisfaction, manage performance metrics, and improve support processes. Key Responsibilities Lead, mentor, and manage a team of customer support executives. Monitor team performance and ensure KPIs/SLAs are consistently met. Handle escalations and provide effective resolutions promptly. Generate and analyze reports using Excel for performance and quality tracking. Implement strategies for process improvement and efficiency. Coordinate with cross-functional teams to address customer concerns. Ensure high standards of customer satisfaction and service delivery. Provide training, coaching, and feedback to team members. Maintain up-to-date knowledge of the US or Indian market trends and customer expectations. Requirements Minimum 3 years of experience in customer support, preferably in a BPO setup. At least 1 year of experience in team handling or supervisory role. Strong decision-making and problem-solving skills. Excellent command over Excel (pivot tables, VLOOKUP, dashboards, etc.). Knowledge of the US or Indian market is a must. Excellent communication and interpersonal skills. Ability to work under pressure and handle multiple tasks. Preferred Qualifications: Bachelor’s degree in any discipline. Familiarity with CRM tools and ticketing systems. Experience in handling international customers is a plus. How to Apply: Send your updated resume to [hr@tronadoit.in] or +919599383886 with the subject “Application – Customer Support Manager”
Posted 2 months ago
6 - 8 years
2 - 3 Lacs
Noida
Work from Office
Responsibilities: Collaborate with buyers on product development & sampling Ensure timely delivery through effective supply chain management Manage export house operations & mail correspondence
Posted 2 months ago
5 - 10 years
1 - 3 Lacs
Patna
Work from Office
Expert in tally accounting Budgeting Accounts Finalisation MIS Reporting Reconciliation Bank Transactions Documentation Reinforce financial data confidentiality and conduct database backups when necessary Statutory Compliance Perks and benefits Combined Salary
Posted 2 months ago
2 - 5 years
2 - 3 Lacs
Agra
Work from Office
Job Title: Executive Assistant- Marketing (Female) Preferred- Married Women Experience: 2-5 years Job Location: MG Road, Agra Job Type: Full-time Job Overview: We are looking for a highly organized and proactive Executive Assistant . The ideal candidate will be responsible for managing schedules, coordinating meetings, and ensuring smooth communication between departments. This role demands strong organizational skills, attention to detail, and the ability to handle multiple tasks efficiently. Key Responsibilities (KRAs): 1. Calendar & Meeting Management Manage the executives calendar, schedule meetings, and coordinate appointments. Prepare meeting agendas, take minutes, and follow up on action items. 2. Communication & Coordination Act as the primary point of contact between the executive and internal/external stakeholders. Draft and manage emails, reports, and presentations. Ensure seamless communication between departments. 3. Project & Task Management Assist in planning and executing key marketing and revenue-related initiatives. Track and follow up on projects to ensure timely completion. Coordinate with cross-functional teams for task alignment. 4. Data & Report Management Maintain and organize critical business data and reports. Prepare and analyze reports to support decision-making. Keep track of performance metrics and key deliverables. 5. Vendor & Stakeholder Coordination Coordinate with vendors, partners, and marketing agencies. Manage documentation, contracts, and payment follow-ups. 6. Travel & Logistics Management Arrange travel, accommodations, and itineraries for the executive. Ensure smooth logistical planning for events and conferences. Experience & Education: Bachelors degree in Business Administration, Marketing, or a related field. Excellent organizational, multitasking, and communication skills. Proficiency in MS Office (Excel, Word, PowerPoint) and project management tools. Strong problem-solving and decision-making abilities with discretion in handling confidential information. Proactive, detail-oriented, and capable of working independently under pressure. Ability to manage multiple priorities while ensuring smooth coordination with stakeholders.
Posted 2 months ago
2 - 5 years
2 - 3 Lacs
Agra
Work from Office
Job description Job Title: Executive Assistant- Marketing (Female) Preferred- Married Women Experience: 2-5 years Job Location: MG Road, Agra Job Type: Full-time Job Overview: We are looking for a highly organized and proactive Executive Assistant. The ideal candidate will be responsible for managing schedules, coordinating meetings, and ensuring smooth communication between departments. This role demands strong organizational skills, attention to detail, and the ability to handle multiple tasks efficiently. Key Responsibilities (KRAs): 1. Calendar & Meeting Management Manage the executives calendar, schedule meetings, and coordinate appointments. Prepare meeting agendas, take minutes, and follow up on action items. 2. Communication & Coordination Act as the primary point of contact between the executive and internal/external stakeholders. Draft and manage emails, reports, and presentations. Ensure seamless communication between departments. 3. Project & Task Management Assist in planning and executing key marketing and revenue-related initiatives. Track and follow up on projects to ensure timely completion. Coordinate with cross-functional teams for task alignment. 4. Data & Report Management Maintain and organize critical business data and reports. Prepare and analyze reports to support decision-making. Keep track of performance metrics and key deliverables. 5. Vendor & Stakeholder Coordination Coordinate with vendors, partners, and marketing agencies. Manage documentation, contracts, and payment follow-ups . 6. Travel & Logistics Management Arrange travel, accommodations, and itineraries for the executive. Ensure smooth logistical planning for events and conferences. Experience & Education: Bachelors degree in Business Administration, Marketing, or a related field. Excellent organizational, multitasking, and communication skills. Proficiency in MS Office (Excel, Word, PowerPoint) and project management tools. Strong problem-solving and decision-making abilities with discretion in handling confidential information. Proactive, detail-oriented, and capable of working independently under pressure. Ability to manage multiple priorities while ensuring smooth coordination with stakeholders.
Posted 2 months ago
2 - 4 years
3 - 5 Lacs
Noida
Work from Office
Mega Walk-in Drive: Sales Operations: Shiksha.com Date: 10th May'25 (Saturday) Time: 10:00 AM - 1:00 PM Venue: C10-Infoedge India Limited, Sector-1, Noida (Opposite KIA Motors, Near Sector-15 Noida metro station) Role & Responsibilities: Manage email campaigns for education clients, both universities and institutes. Collaborate with sales team to take understanding of clients campaign - courses offered, core courses, number of mailers sold, delivery commitment etc. Collaborate with design team to include relevant content in mailer creatives. Create Multiple Creatives/ Themes for both University Level Mailers and Course Level Mailers with a view to create positive impact on clients campaign. Drafting mailer execution tracker with proper analysis of Plan shared by account managers. Decide on mailer subject line, sender name, TG etc. Ensure that all client mailers are executed on planned day, keeping close tracking with mailer execution team and taking update every day on mailer campaigns. Monitor and analyze mailer performance, track open rates and click rates wrt Mailer Creatives, Subject Lines, Sender Names, TG, Freshness of Data. Provide insights and recommendations for future mailer activities based on data analysis and making adjustments wrt creative, sub line, sender name etc to improve engagement and conversion rates for clients. Experience required: 2-3 years of experience with a bachelors degree
Posted 2 months ago
1 - 2 years
1 - 2 Lacs
Surat
Work from Office
Responsibilities: * Manage office supplies inventory * Maintain financial records using accounting software * Coordinate mail distribution & package receiving * Proficient in Microsoft applications
Posted 2 months ago
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