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231 Mail Drafting Jobs - Page 10

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- 3 years

1 - 3 Lacs

Mumbai

Work from Office

Roles and Responsibilities Maintain accurate records of customer interactions and updates. Collaborate with team members to resolve complex issues or escalate matters when necessary. Assist with mail drafting tasks, including composing letters and reports as needed. Draft emails on behalf of the company, ensuring accuracy and professionalism in tone and language. Provide email support to customers through chat platforms, responding to their queries and concerns in a timely and professional manner.

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1 - 3 years

0 - 2 Lacs

Surat

Work from Office

Role & responsibilities we are seeking a highly organized and detail-oriented Email Management Specialist to efficiently manage our email communications. This role is crucial for ensuring timely responses, maintaining a well-organized inbox, and supporting overall communication efficiency. The ideal candidate will possess excellent written and verbal communication skills, including fluency in English, and a proactive approach to managing information flow. Efficient Email Handling: Monitor incoming emails, prioritize responses, and ensure all inquiries are addressed promptly and professionally. Inbox Organization: Develop and maintain a system for organizing and archiving emails to ensure easy retrieval of information. Drafting and Sending Emails: Compose clear, concise, and professional emails on behalf of the team or individual, as required. Filtering and Categorization: Implement strategies for filtering and categorizing emails to streamline workflow and identify urgent matters. Information Management: Extract key information from emails and ensure it is communicated to the relevant individuals or departments. Maintaining Confidentiality: Handle sensitive information with discretion and maintain the confidentiality of email communications. Calendar Management (if applicable): Assist with scheduling meetings and appointments based on email correspondence. Customer Service (if applicable): Provide excellent customer service through professional and helpful email communication. Developing Email Templates (if applicable): Create and maintain email templates for frequently used responses to improve efficiency and consistency. Adherence to Communication Guidelines: Ensure all email communications adhere to company policies and brand guidelines.

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- 1 years

0 Lacs

Mumbai Suburban

Work from Office

Role & responsibilities Provide high-level administrative support to the MD, including managing calendars, scheduling meetings, and handling correspondence. Take dictation and transliterate accurately in shorthand and type professional letters, memos, and reports. Organize and maintain confidential documents and files. Coordinate travel and accommodation arrangements, especially for shipyard visits or defense-related meetings. Follow up on pending matters with internal departments and external stakeholders. Prepare and compile presentations, proposals, and reports for Ministry of Defence and Navy officials. Handle all logistics and documentation required for meetings with naval authorities or shipyard teams. Maintain records of shipbuilding and repair projects, and prepare status summaries for MDs review. Serve as a point of contact between the MD and clients, shipyards, naval officers, vendors, and government officials. Assist in preparing minutes of meetings and ensure timely follow-ups and action tracking. Ensure confidentiality and discretion in handling sensitive company and defense-related matters.

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3 - 5 years

3 - 5 Lacs

Chennai

Work from Office

Job Title: Customer Support Location: Maraimalai Nagar Key Responsibilities: Serve as the primary point of contact for US-based customers, addressing inquiries and concerns promptly. Process customer orders, track shipments, and provide updates on delivery timelines. Collaborate with production, logistics, and sales teams to ensure customer requirements are met. Handle complaints and escalate complex issues to the appropriate departments for resolution. Maintain accurate records of customer interactions, transactions, and feedback. Assist customers with product specifications, pricing, and availability. Ensure compliance with US customer service standards and manufacturing regulations. Provide technical support related to manufacturing products and processes. Prepare reports on customer interactions, trends, and service improvements. Support business development initiatives by identifying customer needs and opportunities for upselling. Qualifications: Bachelor's degree in Business Administration, Engineering, or a related field (preferred). Minimum of 3-5 years of experience in customer support. Excellent verbal and written communication skills in English. Proficiency in CRM software and customer support tools. Ability to handle high-pressure situations and resolve customer concerns effectively. Knowledge of US business practices and customer service standards. Skills: Customer relationship management Order processing and tracking Problem-solving and conflict resolution CRM and ERP system proficiency Strong organizational and multitasking abilities Time management and attention to detail

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2 years

2 Lacs

Hyderabad

Work from Office

Role & responsibilities Document management of several processes in the manufacturing . Attendance management and payroll management MIS on stores inventory Maintenance of Individual productivity records Material movement documents and reconcilation of same Preferred candidate profile Should be good in verbal and written communication with good mastery over Excel programme.

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- 2 years

1 - 2 Lacs

Kochi

Work from Office

Back Office Assistant Place : Kochi Gender : Female Qualification : Any degree Experience : Fresher/Experienced Salary : 15000 to 20000 per month Basic computer Knowledge Required Language Known As: English ,Malayalam KERALA CANDIDATES APPLY

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