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1.0 - 5.0 years
0 Lacs
kochi, kerala
On-site
You will be responsible for providing on-site technical support and assistance to end-users within your assigned region. Your primary responsibilities will include troubleshooting hardware and software issues, installing and configuring computer systems, and ensuring optimal performance of IT equipment. Handling all hardware-related issues, troubleshooting Desktop, Printers, LAN, and VPN-related issues, installation, configuration & troubleshooting of Outlook/Mail Client, maintenance and troubleshooting of application software, and basic knowledge of Server OS are key responsibilities. The ideal candidate should have 1+ years of experience in Field Desktop Support, a Bachelor's/Master's degree in Computer Science or a related field, and the ability to work independently.,
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
kolkata, west bengal
On-site
You will be responsible for providing technical support for desktop, mail client, and MS Office products. You will assist users in accessing procured and in-house applications, and provide them with FAQs based on call trends. Troubleshooting desktop operating system problems and desktop procured and in-house application problems will be a part of your daily tasks. You will also be involved in installing/configuring desktop operating systems and applications, as well as configuring and updating antivirus software. Additionally, you will be expected to resolve any hardware and paper jam issues with printers, and coordinate with hardware support teams to address any hardware failures in the printers. Your responsibilities will also include resolving any issues related to print services due to viruses in the network. This is a full-time position with a day shift schedule from Monday to Friday. Weekend availability may be required, and the work location is in person.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
kolkata, west bengal
On-site
As a Technical Support Specialist, your primary responsibility will be to provide technical assistance to users for desktop, mail client, and MS Office products. You will be required to troubleshoot desktop operating system problems and resolve issues related to procured and in-house applications. Additionally, you will install and configure desktop operating systems and applications, as well as update antivirus software. Your role will also involve assisting users in accessing procured and in-house applications by providing them with FAQs based on call trends. You will be responsible for resolving hardware and paper jam issues with printers, coordinating with hardware support teams to address hardware failures, and resolving any print service issues caused by viruses in the network. This is a full-time position with a day shift schedule from Monday to Friday, with weekend availability required. The work location will be in person, where you will be expected to provide efficient and effective technical support to users.,
Posted 1 month ago
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