Magic Reach Technology

As a Technical Support Engineer, you will play a crucial role in assisting customers to navigate their test automation journey effectively. Your primary responsibility will involve identifying and resolving customer issues while gaining a comprehensive understanding of their objectives, IT environment, and utilization of Qualitia software. Your focus will be on conducting detailed problem analysis related to Qualitia implementation in diverse enterprise environments. In this role, you will be expected to proactively engage with customers, provide technical assistance, and serve as a liaison between customers and internal escalation and product teams. By documenting issues and solutions meticulously in the designated helpdesk system, you will ensure clear communication and efficient resolution processes. Your problem-solving and analytical skills will be essential in reproducing and verifying customer issues in the lab, enabling you to deliver timely updates and feedback. Furthermore, you will be tasked with analyzing customer requirements, devising effective solutions, and developing functional applications that cater to various devices and browsers. Your role will also involve researching new technologies, collaborating with team members, project leaders, and stakeholders, and contributing to the timely and high-quality completion of projects. Ideal candidates for the Technical Support Engineer position should possess strong multitasking abilities, excellent English communication skills, and the capacity to join the team promptly within 15 to 30 days. Whether you are a fresher or an experienced professional, if you are passionate about creating scalable web applications and have a track record of delivering real products for the web, we encourage you to apply and showcase your skills and experience.,

We are looking for a PHP Developer responsible for managing back-end services and the interchange of data between the server and the users. Your primary focus will be the development of all server-side logic, definition and maintenance of the central database, and ensuring high performance and responsiveness to requests from the front-end. You will also be responsible for integrating the front-end elements built by your co-workers into the application. Therefore, a basic understanding of front-end technologies is necessary as well. Integration of user-facing elements developed by front-end developers. Building efficient, testable, and reusable PHP modules. Solving complex performance problems and architectural challenges. As a PHP developer, your daily responsibilities will include understanding the fully synchronous behavior of PHP, understanding of MVC design patterns, basic understanding of front-end technologies such as JavaScript, HTML5, and CSS3, experience of object-oriented PHP programming, understanding accessibility and security compliance, strong knowledge of the common PHP or web server exploits and their solutions, understanding fundamental design principles behind a scalable application. Good candidates for PHP developer position should have hands-on experience in web development using PHP, good English communication skills, and be able to join immediately or within 15 to 30 days. Freshers are welcome to apply.,