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5.0 - 8.0 years
10 - 12 Lacs
bengaluru
Remote
Provide Level 2 support for clinical systems, resolving incidents, service requests, and escalations from L1 teams. Role & responsibilities Insignia / Intellirad PACS (Picture Archiving and Communication System) IMS Maxims (Electronic Diagnosis Orders & Patient Administration Systems) Magentus RIS (Radiology Information System) Medilogik EMS (Clinical & Cardiology Reporting Solutions) CIMAR (Cloud-based Medical Image Exchange Platform) iQemo (Oncology Treatment Workflow Solution) IEP (Image Exchange Portal) eRS (Electronic Referral System) Preferred candidate profile
Posted 1 month ago
5.0 - 10.0 years
7 - 14 Lacs
bengaluru
Remote
Provide Level 2 support for clinical systems, resolving incidents, service requests, and escalations from L1 teams. Troubleshoot application issues, perform root cause analysis, and ensure resolution within agreed SLAs. Support users (clinical and administrative) with application usage, configurations, and minor enhancements. Coordinate with vendors and technical teams for complex problem resolution. Document solutions, contribute to knowledge base articles, and provide training where needed. Support system updates, patches, and validation activities under IT governance. Ensure compliance with healthcare regulations and data privacy standards. Desired Knowledge (Hands-on experience with some...
Posted 1 month ago
5.0 - 10.0 years
7 - 14 Lacs
hyderabad, chennai, bengaluru
Hybrid
Role & responsibilities Provide Level 2 support for clinical systems, resolving incidents, service requests, and escalations from L1 teams. Troubleshoot application issues, perform root cause analysis, and ensure resolution within agreed SLAs. Support users (clinical and administrative) with application usage, configurations, and minor enhancements. Coordinate with vendors and technical teams for complex problem resolution. Document solutions, contribute to knowledge base articles, and provide training where needed. Support system updates, patches, and validation activities under IT governance. Ensure compliance with healthcare regulations and data privacy standards. Desired Knowledge (Hands...
Posted 2 months ago
5.0 - 10.0 years
7 - 14 Lacs
Bengaluru
Remote
Provide Level 2 support for clinical systems, resolving incidents, service requests, and escalations from L1 teams. Troubleshoot application issues, perform root cause analysis, and ensure resolution within agreed SLAs. Support users (clinical and administrative) with application usage, configurations, and minor enhancements. Coordinate with vendors and technical teams for complex problem resolution. Document solutions, contribute to knowledge base articles, and provide training where needed. Support system updates, patches, and validation activities under IT governance. Ensure compliance with healthcare regulations and data privacy standards. Desired Knowledge (Hands-on experience with some...
Posted 6 months ago
5.0 - 8.0 years
10 - 12 Lacs
Bengaluru
Remote
Provide Level 2 support for clinical systems, resolving incidents, service requests, and escalations from L1 teams. Role & responsibilities Insignia / Intellirad PACS (Picture Archiving and Communication System) IMS Maxims (Electronic Diagnosis Orders & Patient Administration Systems) Magentus RIS (Radiology Information System) Medilogik EMS (Clinical & Cardiology Reporting Solutions) CIMAR (Cloud-based Medical Image Exchange Platform) iQemo (Oncology Treatment Workflow Solution) IEP (Image Exchange Portal) eRS (Electronic Referral System) Preferred candidate profile
Posted 6 months ago
5.0 - 10.0 years
7 - 14 Lacs
Hyderabad, Chennai, Bengaluru
Hybrid
Role & responsibilities Provide Level 2 support for clinical systems, resolving incidents, service requests, and escalations from L1 teams. Troubleshoot application issues, perform root cause analysis, and ensure resolution within agreed SLAs. Support users (clinical and administrative) with application usage, configurations, and minor enhancements. Coordinate with vendors and technical teams for complex problem resolution. Document solutions, contribute to knowledge base articles, and provide training where needed. Support system updates, patches, and validation activities under IT governance. Ensure compliance with healthcare regulations and data privacy standards. Desired Knowledge (Hands...
Posted 7 months ago
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