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0 years

4 Lacs

India

On-site

JOB RESPONSIBILITIES –Senior Design Engineer Projects Design calculations of material handling equipments and dust collection system Preparation of micro and macro planning Preparation of layout drawings for customer approval Preparation Process Flow diagrams Preparation of floor plan and foundation drawings. Preparation of GA drawings for client’s approval. Preparing a list of manufacturing drawings for projects being handled. Preparing manufacturing drawings for projects being handled. Preparation of detailed engineering drawings. Verification of drawings with IS and ISO standards Checking of manufacturing drawings done by assisting Engineers Release of manufacturing drawings for production. Preparing Process Flow diagrams/proposal layout drawings for marketing dept. Preparation of Layout Material List (LML) for dispatch. Preparation of material procurement release note Checking of outsourced detail engineering drawings. Visiting project site whenever required. Coordinating with the manufacturing unit & procurement for any clarification. Submission of Reports: Weekly & Monthly / Yearly Assessment of assisting engineers Release of error-free drawings/information and other tasks within the scheduled time. Job Type: Full-time Pay: From ₹35,000.00 per month Benefits: Health insurance Leave encashment Work Location: In person

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0 years

4 - 8 Lacs

Bengaluru

On-site

Job Role: • Enhancement of Deposit pool from Customers • Establishing standards and delivery of service • Sale of non-deposit products. Cross selling targets progressively • Sale of MF and Insurance products • Fee Income • Branch Administration • Regulatory Compliance • Manage productivity and overall morale of branch team members • Overall responsible for break-even and P&L of branch Job Requirements: • Overall 6yrs of Banking experience; out of which 3-4yrs in Retail Liabilities • Must have had Sales experience and exposure, preferably of Liabilities products • Qualifications- MBA / CA/ CAIB • Good Leadership skills (though more tactical than strategic) • Thinker: Doer – 40:60 • In-depth understanding of financial instruments, markets and macro micro economic processes • Ability to carry along all the units involved in the customer service cycle to ensure customer “DELIGHT” • Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives.

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5.0 - 10.0 years

0 Lacs

Gurgaon, Haryana, India

On-site

Company Description Louis Dreyfus Company is a leading merchant and processor of agricultural goods. Our activities span the entire value chain from farm to fork, across a broad range of business lines, we leverage our global reach and extensive asset network to serve our customers and consumers around the world. Structured as a matrix organization of six geographical regions and ten platforms, Louis Dreyfus Company is active in over 100 countries and employs approximately 18,000 people globally. Job Description Preparing and presenting the yearly HC/opex/capex budgets for all Indian business units. Posting daily P&L/flash for APAC region and providing meaningful commentary for any major movements Performing variance analysis between budget, flash & actuals for all Indian Budgets Analyse monthly G&A by comparing actuals to budgets and ensuring G&A expenses are within budget and any variances are well understood and explained. Reviewing and analysing the different segments and trade cycles of LDCs India business for WC and margin optimization. Assist the regional team on the Asia budget. Consolidate and compile various MIS statements - country reviews, closing status reviews etc. Cost optimization to Work on optimizing cost for all G&A expenses except Employment cost with a view to bring efficiencies and better visibility of India's spending. Preparation of Country budget in coordination with platform/function. Analyzing new investments/existing underperforming segments along with business development team/senior management. Preparing and presenting monthly country reviews to the regional head office covering Indias macro/political scenario and LDCs performance from a financial point of view. Analysis of actual vs Budget and provide commentary on variance actual vs budget. Co-ordinate with platform and functions on completion of the budget exercise Identifying any cost saving areas by targeting better efficiencies in G&A costs. Process improvement working with Financial & Management accountants in identifying and improving any potential process areas or controls. Handling all Insurance/CSR related matters and assisting the CFO in adhoc matters. Assist in preparing the Monthly Country finance reviews to be presented to the region. To provide response to various queries from region and global teams relating to Country Adhoc reporting & monthly closing. Experience 5-10 years of experience in FP&A. CA Qualified. Additional Information Good understanding of profit and loss accounting. Good Microsoft excel skills are required for updating daily P&L. Ability to communicate & co-ordinate with teams. Ability to interpret and analyze qualitative and quantitative information quickly. Diversity & Inclusion LDC is driven by a set of shared values and high ethical standards, with diversity and inclusion being part of our DNA. LDC is an equal opportunity employer committed to providing a working environment that embraces and values diversity, equity and inclusion. LDC encourages diversity, supports local communities and environmental initiatives. We encourage people of all backgrounds to apply. Sustainability Sustainable value is at the heart of our purpose as a company. We are passionate about creating fair and sustainable value, both for our business and for other value chain stakeholders: our people, our business partners, the communities we touch and the environment around us What We Offer We provide a dynamic and stimulating international environment, which will stretch and develop your abilities and channel your skills and expertise with outstanding career development opportunities in one of the largest and most solid private companies in the world. We offer A workplace culture that embraces diversity and inclusivity Opportunities for Professional Growth and Development Employee Recognition Program Employee Wellness Programs - Confidential access to certified counselors for employee and eligible family members, along with monthly wellness awareness sessions. Certified Great Place to Work

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0 years

0 Lacs

Coimbatore

On-site

Job Role: • Enhancement of Deposit pool from Customers • Establishing standards and delivery of service • Sale of non-deposit products. Cross selling targets progressively • Sale of MF and Insurance products • Fee Income • Branch Administration • Regulatory Compliance • Manage productivity and overall morale of branch team members • Overall responsible for break-even and P&L of branch Job Requirements: • Overall 6yrs of Banking experience; out of which 3-4yrs in Retail Liabilities • Must have had Sales experience and exposure, preferably of Liabilities products • Qualifications- MBA / CA/ CAIB • Good Leadership skills (though more tactical than strategic) • Thinker: Doer – 40:60 • In-depth understanding of financial instruments, markets and macro micro economic processes • Ability to carry along all the units involved in the customer service cycle to ensure customer “DELIGHT” • Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives.

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0 years

0 Lacs

Chennai

On-site

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary. Job Summary To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Specialist - Quote position will be based in Chennai. What a typical day looks like: Understanding customer given product details like Bill of Material (BOM), Mechanical & Cable drawing, PCB Gerber. Converting PCBA and Box Build customer BOM into to Quotewin BOM. Identifying Electronics and Electrical components issues in given BOM and informing customer upfront. Loading project details and QuoteWin BOM into QuoteWin portal. Electronics components pricing: (RFQ) Requesting quote from supplier, validating quotations and details & Price, MOQ negotiation with supplier to get competitive quote. Submitting reports to internal customer. The experience we’re looking to add to our team: Knowledge in following Electronics Components parameters, understanding datasheet & Supplychain. Resistor, Capacitor & Inductor. Crystal Oscillator & Protection Device. Diode, Transistor, MosFET. Linear IC (Regulator, Comparator, Opmp Etc..). Logic IC (Gates, Buffer, FF etc..). Microcontroller & processor. Connectors. Understanding Bill of Material (BOM) , mandatory details in BOM & levels of BOM structuring Understanding difference between Manufacturer, Distributor, supplier & customer. Minimum order Quantity (MOQ),Standard Packing Quantity (SPQ), Payment terms, Delivery Terms, Lead time. Non-cancellable Non-Returnable (NCNR), Non-Recurring Engineering (NRE), Unit of measurement (UOM). Country of Origin (COO), Harmonized Tariff Schedule (HTS). Good in English communication (Email, Listening and speaking). Knowledge about QuoteWin tool is added advantage Knowledge in MS Excel functions like VLOOKUP, Pivot table, Count if, etc. . Macro knowledge is added advantage. Here are a few examples of what you will get for the great work you provide: Health Insurance PTO #LP17 Job Category Global Procurement & Supply Chain Required Skills: Optional Skills: Flex pays for all costs associated with the application, interview or offer process, a candidate will not be asked for any payment related to these costs. Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

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0 years

0 Lacs

Vadodara

On-site

Job Role: • Enhancement of Deposit pool from Customers • Establishing standards and delivery of service • Sale of non-deposit products. Cross selling targets progressively • Sale of MF and Insurance products • Fee Income • Branch Administration • Regulatory Compliance • Manage productivity and overall morale of branch team members • Overall responsible for break-even and P&L of branch Job Requirements: • Overall 6yrs of Banking experience; out of which 3-4yrs in Retail Liabilities • Must have had Sales experience and exposure, preferably of Liabilities products • Qualifications- MBA / CA/ CAIB • Good Leadership skills (though more tactical than strategic) • Thinker: Doer – 40:60 • In-depth understanding of financial instruments, markets and macro micro economic processes • Ability to carry along all the units involved in the customer service cycle to ensure customer “DELIGHT” • Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives.

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0 years

0 Lacs

Gāndhīdhām

On-site

Job Role: • Enhancement of Deposit pool from Customers • Establishing standards and delivery of service • Sale of non-deposit products. Cross selling targets progressively • Sale of MF and Insurance products • Fee Income • Branch Administration • Regulatory Compliance • Manage productivity and overall morale of branch team members • Overall responsible for break-even and P&L of branch Job Requirements: • Overall 6yrs of Banking experience; out of which 3-4yrs in Retail Liabilities • Must have had Sales experience and exposure, preferably of Liabilities products • Qualifications- MBA / CA/ CAIB • Good Leadership skills (though more tactical than strategic) • Thinker: Doer – 40:60 • In-depth understanding of financial instruments, markets and macro micro economic processes • Ability to carry along all the units involved in the customer service cycle to ensure customer “DELIGHT” • Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives.

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0 years

0 Lacs

Robertsganj

On-site

Acquisition Manager-RL SALES-Sales JOB DESCRIPTION Job Role: • Enhancement of Deposit pool from Customers • Establishing standards and delivery of service • Sale of non-deposit products. Cross selling targets progressively • Sale of MF and Insurance products • Fee Income • Branch Administration • Regulatory Compliance • Manage productivity and overall morale of branch team members • Overall responsible for break-even and P&L of branch Job Requirements: • Overall 6yrs of Banking experience; out of which 3-4yrs in Retail Liabilities • Must have had Sales experience and exposure, preferably of Liabilities products • Qualifications- MBA / CA/ CAIB • Good Leadership skills (though more tactical than strategic) • Thinker: Doer – 40:60 • In-depth understanding of financial instruments, markets and macro micro economic processes • Ability to carry along all the units involved in the customer service cycle to ensure customer “DELIGHT” • Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives.

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0 years

5 - 8 Lacs

Sahāranpur

On-site

Job Role: • Enhancement of Deposit pool from Customers • Establishing standards and delivery of service • Sale of non-deposit products. Cross selling targets progressively • Sale of MF and Insurance products • Fee Income • Branch Administration • Regulatory Compliance • Manage productivity and overall morale of branch team members • Overall responsible for break-even and P&L of branch Job Requirements: • Overall 6yrs of Banking experience; out of which 3-4yrs in Retail Liabilities • Must have had Sales experience and exposure, preferably of Liabilities products • Qualifications- MBA / CA/ CAIB • Good Leadership skills (though more tactical than strategic) • Thinker: Doer – 40:60 • In-depth understanding of financial instruments, markets and macro micro economic processes • Ability to carry along all the units involved in the customer service cycle to ensure customer “DELIGHT” • Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives.

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0 years

0 Lacs

Bhopal

On-site

Posting Description for Internal Candidates Branch Manager Short Description for Internal Candidates Job Role: • Enhancement of Deposit pool from Customers • Establishing standards and delivery of service • Sale of non-deposit products. Cross selling targets progressively • Sale of MF and Insurance pro Description for Internal Candidates Job Role: Enhancement of Deposit pool from Customers Establishing standards and delivery of service Sale of non-deposit products. Cross selling targets progressively Sale of MF and Insurance products Fee Income Branch Administration Regulatory Compliance Manage productivity and overall morale of branch team members Overall responsible for break-even and P&L of branch Job Requirements: Overall 6yrs of Banking experience; out of which 3-4yrs in Retail Liabilities Must have had Sales experience and exposure, preferably of Liabilities products Qualifications- MBA / CA/ CAIB Good Leadership skills (though more tactical than strategic) Thinker: Doer – 40:60 In-depth understanding of financial instruments, markets and macro micro economic processes Ability to carry along all the units involved in the customer service cycle to ensure customer “DELIGHT” Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives. Same Posting Description for Internal and External Candidates

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0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

SOAN is a premium Indian brand curating heirloom spices, masalas, dry fruits, and seeds — handpicked from the finest origins across the world. Known for our quality, craftsmanship, and storytelling, SOAN is now expanding its content team to bring the beauty of our products alive through clean, cinematic social media visuals. Location: Mumbai (On-site) Type: Full-Time / Part-Time (Flexible) We are looking for a creative Videographer who can conceptualize, shoot, and edit high-quality Instagram-style videos and reels. The role involves regular product shoots — especially for food items, textures, ASMR, and storytelling-based visuals for social media. You’ll be working directly with the creative team and brand founders. Key Responsibilities Plan, shoot, and edit Instagram Reels featuring spices, dry fruits, masalas, and recipes Operate camera (DSLR or high-quality phone) for clean, cinematic product shots Set up lighting and props for tabletop and flat-lay content Record ASMR elements, textures, and macro close-ups Collaborate with the content team on reel scripts, visual flow, and direction Manage and organize footage for regular uploads Qualifications Strong knowledge of video production for social media (esp. Instagram Reels) Skilled in shooting macro food visuals, top-angle and ASMR-style videos Comfortable with natural and artificial lighting setups Proficient in editing software (CapCut, Premiere Rush, InShot, etc.) Excellent visual storytelling and attention to aesthetic details Self-motivated and punctual with a clear sense of timeline and visual consistency Experience in food or product videography is a strong plus Bachelor’s in Media, Film, Communication, or similar field (not mandatory) 📩 How to Apply Send us your portfolio or Instagram page showcasing your shoot/edit work — especially food or product reels. Shortlisted candidates will be asked to do a sample shoot. Please send your worklinks on +91 9930876774.

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0 years

0 Lacs

Kakinada

On-site

Job Role: • Enhancement of Deposit pool from Customers • Establishing standards and delivery of service • Sale of non-deposit products. Cross selling targets progressively • Sale of MF and Insurance products • Fee Income • Branch Administration • Regulatory Compliance • Manage productivity and overall morale of branch team members • Overall responsible for break-even and P&L of branch Job Requirements: • Overall 6yrs of Banking experience; out of which 3-4yrs in Retail Liabilities • Must have had Sales experience and exposure, preferably of Liabilities products • Qualifications- MBA / CA/ CAIB • Good Leadership skills (though more tactical than strategic) • Thinker: Doer – 40:60 • In-depth understanding of financial instruments, markets and macro micro economic processes • Ability to carry along all the units involved in the customer service cycle to ensure customer “DELIGHT” • Liaising with product management team, marketing and other centers & verticals for new product development, service enhancements and sales initiatives.

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2.0 years

0 Lacs

Pune, Maharashtra, India

On-site

We are seeking Equity Research professionals with over 2 years of experience in Equity Research & Financial Modelling along with Energy and Oil & Gas sector experience Department Buy Side Investment Research Location Gurgaon / Bangalore / Pune Sectors Energy and Oil & Gas Key Responsibilities Workflow could include: Building and updating financial models with scenario analysis Carrying-out DCF, relative, SOTP and other relevant valuation methods Developing accurate assumptions and valuation with rationale Screening large datasets to identify investment ideas and assisting PMs/CIOs in their investment decisions Discussion investment ideas and stock updates with PM/CIO Preparing earnings reviews, preview, attend con calls and management meetings Preparing pitch notes/presentations, industry and thematic notes Creating and updating databases Collecting and analyzing news Handling ad hoc research request Maintain constant communication with the client and other stakeholders Key Competencies The analyst should have Excellent financial modeling and research report-writing/presentation making skills Should have ability to think through drivers and KPIs across broad range of sectors Good client relationship management skills and communication skills An eye for details and ability to handle multiple workflows with tight deadlines Numerical abilities Building complex, error-free models with well-defined revenue/cost driver assumptions Carrying out earnings sensitivity analysis Providing own valuation views after carrying out relative, DCF-based or industry appropriate valuations Writing skills Writing in a logical and structured manner that requires minimal rework Writing bulletins and one-page summaries Linking macro/industry analysis to the output Building effective presentations Others Collecting news; summarizing and providing analysis that adds value; and preparing charts, tables, and databases

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0 years

0 Lacs

Pune, Maharashtra, India

On-site

About Our Group Enterprise Planning Platform is responsible for Financial related planning applications. About The Role - You Will Be responsible for the successful delivery of both the functional and technical components of SAP business planning (SAP BPC 11.1) in SAP BW/HANA environment Main tasks include the requirements analysis, conception, implementation/development of solution as per requirement Work closely with different Cross-functional teams to develop solutions related to SAP BPC Provide business and technical support for Financial Planning process About You Bachelor's degree or higher in Business administration, Information technology, Computer Science or related fields Functional and technical knowledge of SAP BPC or experience with financial planning processes is preferable (New graduates are welcome) Excellent verbal and written communication skills, Analytical skills Good at problem solving and be a team player Keen interest to learn and work in SAP Business Planning process Able to work with professionals having diversified backgrounds in virtual collaboration environment Your Experience Includes Implementation experience in SAP BPC 11.1 standard version. Strong knowledge of BPC planning and forecasting function and process, including Data Manager, Logic Script, BADI and Excel EPM Add-in. Knowledge in SAP BI, S4HANA, VBA Code and Macro is preferable. Excellent English verbal and written skills Location: Pune, India Our site in Pune is dynamic, both in our cutting-edge, innovative work, as well as our vibrant on-site food, and athletic and personal development opportunities for our employees. You can enjoy breakfast, lunch, or dinner from one of four cafeterias in the park. Take a break from your workday and participate in one of our many walkathons or compete against your colleagues in carrom, chess and table tennis. Learn about a technical topic outside your area of expertise at one of our monthly Technical Speaker Series, or attend one of the frequent onsite cultural festivals, celebrations, and community volunteer opportunities. Location : Pune, India Travel : None

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3.0 years

0 Lacs

Gurugram, Haryana, India

On-site

Department Buy-side Investment Research Location Gurgaon / Bangalore / Pune Experience 3+ years of experience in Equity Research Sectors TMT, Industrial Education Graduation + CFA L3 cleared OR MBA in Finance Key Responsibilities Workflow could include: Building and updating financial models with scenario analysis Carrying-out DCF, relative, SOTP and other relevant valuation methods Developing accurate assumptions and valuation with rationale Screening large datasets to identify investment ideas and assisting PMs/CIOs in their investment decisions Discussion investment ideas and stock updates with PM/CIO Preparing earnings reviews, preview, attend con calls and management meetings Preparing pitch notes/presentations, industry and thematic notes Creating and updating databases Collecting and analyzing news Handling ad hoc research request Maintain constant communication with the client and other stakeholders Key Competencies The analyst should have Excellent financial modeling and research report-writing/presentation making skills Should have ability to think through drivers and KPIs across broad range of sectors Good client relationship management skills and communication skills An eye for details and ability to handle multiple workflows with tight deadlines Numerical abilities Building complex, error-free models with well-defined revenue/cost driver assumptions Carrying out earnings sensitivity analysis Providing own valuation views after carrying out relative, DCF-based or industry appropriate valuations Writing skills Writing in a logical and structured manner that requires minimal rework Writing bulletins and one-page summaries Linking macro/industry analysis to the output Building effective presentations Others Collecting news; summarizing and providing analysis that adds value; and preparing charts, tables, and databases

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8.0 years

0 Lacs

Pune, Maharashtra, India

On-site

What You’ll Do Roles and Responsibilities Corporate Strategy Development: Support the end-to-end development of Eaton’s enterprise strategy, working closely with the cross functional leadership to align strategic direction Portfolio Strategy: Partner closely with internal stakeholders to support enterprise-wide portfolio reviews, identifying growth opportunities, underperforming assets, and strategic adjacencies to inform capital deployment and resource prioritization. Strategic Planning Process: Support the corporate-level strategic planning calendar, ensuring alignment across business units and functions, and driving accountability on key strategic initiatives. Market & Competitive Intelligence: Provide insight into macro trends, competitor moves, and emerging disruptions to guide long-term strategic insights through quantitative modeling, scenario analysis, and business case development. Execution Communication: Prepare high-impact executive-level presentations and strategic communications for the C-suite and Board of Directors. Business Case Development: Prepare robust business cases to support strategic initiatives, including new product development, market entry, and operational improvements, with a focus on financial and technical feasibility. Strategy Deployment: Collaborate with cross-functional teams to develop and implement strategic initiatives, ensuring alignment with Eaton’s business objectives and engineering Stakeholder Engagement: Present findings, recommendations, and strategic plans to senior leadership and key stakeholders, effectively communicating complex concepts in a clear and persuasive manner Provide guidance and mentorship to other team members Qualifications Position requires an MBA; and preferably an Engineering graduation. Candidate must possess 8+ years’ work experience in management consulting, investment banking, corporate strategy, regional strategy & planning roles – with understanding of and interest in industrial and manufacturing products, customers, and competitors, including electrical, automotive, truck and aerospace markets. Skills Candidate must possess strong analytical, financial and strategic thinking skills. Experience in preparing materials for and participating in executive reviews. Job requires proficient English communication skills, including writing clear reports and creating concise presentations. This position demands excellent Microsoft Excel and PowerPoint skills and above average Microsoft Word and Internet research capabilities. It will be a plus if the candidate has know-how of software and products related to electrical, automotive, and aerospace markets. Strong research skill on publicly available sources is a must. ]]>

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5.0 years

0 Lacs

Mumbai, Maharashtra, India

On-site

About BNP Paribas India Solutions Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions. About BNP Paribas Group BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability Commitment to Diversity and Inclusion At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected, and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind, and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. About Business Line/Function The KYC Due Diligence team in ISPL is responsible for the Preparation of files due for periodic reviews (Recertification) for existing customers and (Onboarding) for new clients of BNP Paribas across multiple countries across APAC, EMEA and America. It is extended team working with onshore counterpart to support completion of KYC on all existing and new clients of BNP Paribas. Job Title AM/Mgr Date 2025 Department CEP Location: Bangalore/Chennai Business Line / Function KYC due diligence Reports To (Direct) Manager Grade (if applicable) NA (Functional) Number Of Direct Reports NA Directorship / Registration NA Position Purpose The KYC Due Diligence team in ISPL is responsible for the Preparation of files due for periodic reviews (Recertification) for existing customers and (Onboarding) for new clients of BNP Paribas across multiple countries across APAC, EMEA and America. It is extended team working with onshore counterpart to support completion of KYC on all existing and new clients of BNP Paribas. Responsibilities Preparation of Compliance Documents for recertification Recertify the KYC forms (Due Diligence Package) for completion, Obtain mandatory documents and reports as per KYC requirements. Perform necessary checks (3rd parties, website, and stock exchange) to complete the recertification preparation, including checks against local and global blacklists. Contact SBO to collect missing documents, opinions and sign off. Get KYC forms and mandatory documents validated by onshore Due Diligence team. Ensure data and documents are entered (scanned and archived) into systems properly. Ensure client files pass all quality and control reviews. Upon approval forward Due Diligence Information to Static Data Team for maintenance Escalate concerns / issues as needed. Communicate within the team, Compliance, the business and IT. Contributing Responsibilities Contribute to the implementation of Permanent Control policies and procedures in day-to-day business activities. Active participation in regular review of operational procedural changes /requirements during processing functions / staff meetings Active participation in Projects / System Changes / UAT / new system implementation when required. Technical & Behavioral Competencies 1 Good communication skills is a pre-requisite 1.2 Accuracy and rigor 1.3 Team player 1.4 Fluent in English; Knowledge of French or a foreign language would be a plus 1.5 Adaptable flexible approach to the working environment 1.6 Ability to work on multiple IT systems 1.7 IT literate and familiar with Microsoft Office (Excel to macro level), PowerPoint Skills Referential Behavioural Skills: (Please select up to 4 skills) Ability to collaborate / Teamwork Attention to detail / rigor Client focused Adaptability Transversal Skills: (Please select up to 5 skills) Analytical Ability Ability to anticipate business / strategic evolution Ability to understand, explain and support change Ability to develop and adapt a process Ability to develop and leverage networks Education Level Bachelor Degree or equivalent Experience Level At least 5 years Other/Specific Qualifications (if Required) University Graduate Experience of above 4 years’ experience in Banking Industry with specialization in KYC due diligence Sound knowledge of the on boarding/ KYC recertification process Knowledge of the global and local regulations related to banking and financial services.

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5.0 years

0 Lacs

Mumbai, Maharashtra, India

Remote

We are seeking a talented individual to join our Global Analytics & Advisory (GAA) arm of Guy Carpenter at Marsh McLennan. This role will be based in Mumbai. This is a hybrid role that has a requirement of working at least three days a week in the office. We will count on you to: • Highly proactive and action-oriented individual, adept at using tools/databases such as SNL, S&P Capital IQ, Moody's, Fitch, A M Best (not limited to) to retrieve (re)insurance financial information quickly • Use skills and imagination in searching relevant information that is challenging to mine and increase proficiency gradually in processing such (re)insurance financial information • Well read, well informed and with an ability to grasp lot of macro-economic, financial/ equity/ statutory accounting/ GAAP/ IFRS/ Credit rating, lines of business and sector information in Property & Casualty (re)insurance industry • Has an active interest in following news/events/developments with economic relevancy and understand how it impacts the Property & Casualty (re)insurance company/ industry • Should quickly grow to understand the end to end of the business they're working in • Articulate and refine understanding of complex issues in a simple manner • Has a mind-set to prod at facts - starts with asking/framing questions; use judgement and subsequently attempt to develop logical answers • Deliver insights/research/analytics of higher quality and relevance to drive business strategy and growth by assisting stakeholders with meaningful financial research, company and peer analysis • Build specialized understanding of related insurance/re-insurance markets globally • Analytical ability to comprehend (re)insurance financial data, use/ build various dashboards (Power Bi/ any other platform) for advisory services What you need to have: • Strong quantitative and analytical skills with ability to translate significant data into meaningful insights and dashboards • MS in Economics, Finance, MBA in Finance from a reputed university. CFA could be an added advantage. Any certification in (re) insurance markets will be an advantage. • Expert understanding of P&C (re)insurance financial statements • Possesses the aptitude to quickly synthesize information, so what, and develop story based on the analysis • Understanding of global macro environment and its implications on industry, sector and (re)insurance company financials YOUR NEXT CAREER MOVE? • Granular understanding of company basis accounting, equity and credit risk and its implications on P&C financials • Solid understanding of capital model and its criteria’s of AM Best or S&P for (re)insurance industry • Advanced skills in MS Office and VBA • Power Bi dashboard development • At least 5+ years of experience in technical role in (re)insurance industry financial analysis with in-depth knowledge of insurance/re-insurance markets globally, marketplace, key trends, economic developments and key business financials • Expert knowledge and understanding of at least one area in financial accounting/ equity/ corporate finance, credit rating, lines of business and sector in Property & Casualty (re)insurance industry • Experience of working with a UK/US based (re)insurance/ broking/consulting firm of global repute What makes you stand out? Expert knowledge and understanding of at least one area in financial accounting/ equity/ corporate finance, credit rating, lines of business and sector in Property & Casualty (re)insurance industry Experience of working with a UK/US based (re)insurance/ broking/consulting firm of global repute Why join our team: We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh McLennan (NYSE: MMC) is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman . With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marshmclennan.com , or follow on LinkedIn and X. Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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0 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

Flex is the diversified manufacturing partner of choice that helps market-leading brands design, build and deliver innovative products that improve the world. We believe in the power of diversity and inclusion and cultivate a workplace culture of belonging that views uniqueness as a competitive edge and builds a community that enables our people to push the limits of innovation to make great products that create value and improve people's lives. A career at Flex offers the opportunity to make a difference and invest in your growth in a respectful, inclusive, and collaborative environment. If you are excited about a role but don't meet every bullet point, we encourage you to apply and join us to create the extraordinary. To support our extraordinary teams who build great products and contribute to our growth, we’re looking to add a Specialist - Quote position will be based in Chennai. What a typical day looks like: Understanding customer given product details like Bill of Material (BOM), Mechanical & Cable drawing, PCB Gerber. Converting PCBA and Box Build customer BOM into to Quotewin BOM. Identifying Electronics and Electrical components issues in given BOM and informing customer upfront. Loading project details and QuoteWin BOM into QuoteWin portal. Electronics components pricing: (RFQ) Requesting quote from supplier, validating quotations and details & Price, MOQ negotiation with supplier to get competitive quote. Submitting reports to internal customer. The experience we’re looking to add to our team: Knowledge in following Electronics Components parameters, understanding datasheet & Supplychain. Resistor, Capacitor & Inductor. Crystal Oscillator & Protection Device. Diode, Transistor, MosFET. Linear IC (Regulator, Comparator, Opmp Etc..). Logic IC (Gates, Buffer, FF etc..). Microcontroller & processor. Connectors. Understanding Bill of Material (BOM) , mandatory details in BOM & levels of BOM structuring Understanding difference between Manufacturer, Distributor, supplier & customer. Minimum order Quantity (MOQ),Standard Packing Quantity (SPQ), Payment terms, Delivery Terms, Lead time. Non-cancellable Non-Returnable (NCNR), Non-Recurring Engineering (NRE), Unit of measurement (UOM). Country of Origin (COO), Harmonized Tariff Schedule (HTS). Good in English communication (Email, Listening and speaking). Knowledge about QuoteWin tool is added advantage Knowledge in MS Excel functions like VLOOKUP, Pivot table, Count if, etc. . Macro knowledge is added advantage. Here are a few examples of what you will get for the great work you provide: Health Insurance PTO #LP17-Site Flex is an Equal Opportunity Employer and employment selection decisions are based on merit, qualifications, and abilities. We celebrate diversity and do not discriminate based on: age, race, religion, color, sex, national origin, marital status, sexual orientation, gender identity, veteran status, disability, pregnancy status, or any other status protected by law. We're happy to provide reasonable accommodations to those with a disability for assistance in the application process. Please email accessibility@flex.com and we'll discuss your specific situation and next steps (NOTE: this email does not accept or consider resumes or applications. This is only for disability assistance. To be considered for a position at Flex, you must complete the application process first).

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0.6 - 2.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their operations, reduce costs, and improve efficiency by managing key processes and functions on their behalf. They are skilled in project management, technology, and process optimization to deliver high-quality services to clients. Those in managed service management and strategy at PwC will focus on transitioning and running services, along with managing delivery teams, programmes, commercials, performance and delivery risk. Your work will involve the process of continuous improvement and optimising of the managed services process, tools and services. You are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt, take ownership and consistently deliver quality work that drives value for our clients and success as a team. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Apply a learning mindset and take ownership for your own development. Appreciate diverse perspectives, needs, and feelings of others. Adopt habits to sustain high performance and develop your potential. Actively listen, ask questions to check understanding, and clearly express ideas. Seek, reflect, act on, and give feedback. Gather information from a range of sources to analyse facts and discern patterns. Commit to understanding how the business works and building commercial awareness. Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements. Role: Specialist Tower: Data Analytics & Insights Managed Service Experience: 0.6 - 2.0 years Key Skills: BI Engineering Educational Qualification: Bachelor's degree in computer science/IT or relevant field Work Location: Bangalore, India Job Description As a Specialist, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution by using Data, Analytics & Insights Skills. PwC Professional skills and responsibilities for this management level include but are not limited to: Use feedback and reflection to develop self-awareness, personal strengths, and address development areas. Flexible to work in stretch opportunities/assignments. Demonstrate critical thinking and the ability to bring order to unstructured problems. Ticket Quality and deliverables review, Status Reporting for the project. Adherence to SLAs, experience in incident management, change management and problem management. Review your work and that of others for quality, accuracy, and relevance. Know how and when to use tools available for a given situation and can explain the reasons for this choice. Seek and embrace opportunities which give exposure to different situations, environments, and perspectives. Use straightforward communication, in a structured way, when influencing and connecting with others. Able to read situations and modify behavior to build quality relationships. Uphold the firm's code of ethics and business conduct. Demonstrate leadership capabilities by working with clients directly and leading the engagement. Work in a team environment that includes client interactions, workstream management, and cross-team collaboration. Good Team player. Take up cross competency work and contribute to COE activities. Escalation/Risk management. Position Requirements: Required Skills: Primary Skill: Tableau, Visualization, Excel Secondary Skill: Power BI, Cognos, Qlik, SQL, Python, Advance Excel, Excel Macro BI Engineer: Should have minimum 1 year’s hand on experience building advanced Data Analytics Should have minimum 1 years’ hands on Experience of delivering Managed Data and Analytics programs (Managed services and Managed assets) Should have extensive experience in developing scalable, repeatable, and secure data structures and pipelines to ingest, store, collect, standardize, and integrate data that for downstream consumption like Business Intelligence systems, Analytics modeling, Data scientists etc. Should have experience in building efficient Data analytics by using leading industry tools like Python, SQL, Spark, etc. Should have experience in Building and maintaining Data Governance solutions (Data Quality, Metadata management, Lineage, Master Data Management and Data security) using industry leading tools. Should have good knowledge of Data consumption patterns and BI tools like Tableau, Qlik sense, Power BI etc. Should have Strong communication, problem solving, quantitative and analytical abilities. Nice to have: Certifications in Tableau and other BI tools is an added advantage. Certification in any cloud platform

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2.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organisations streamline their operations, reduce costs, and improve efficiency by managing key processes and functions on their behalf. They are skilled in project management, technology, and process optimization to deliver high-quality services to clients. Those in managed service management and strategy at PwC will focus on transitioning and running services, along with managing delivery teams, programmes, commercials, performance and delivery risk. Your work will involve the process of continuous improvement and optimising of the managed services process, tools and services. Driven by curiosity, you are a reliable, contributing member of a team. In our fast-paced environment, you are expected to adapt to working with a variety of clients and team members, each presenting varying challenges and scope. Every experience is an opportunity to learn and grow. You are expected to take ownership and consistently deliver quality work that drives value for our clients and success as a team. As you navigate through the Firm, you build a brand for yourself, opening doors to more opportunities. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Apply a learning mindset and take ownership for your own development. Appreciate diverse perspectives, needs, and feelings of others. Adopt habits to sustain high performance and develop your potential. Actively listen, ask questions to check understanding, and clearly express ideas. Seek, reflect, act on, and give feedback. Gather information from a range of sources to analyse facts and discern patterns. Commit to understanding how the business works and building commercial awareness. Learn and apply professional and technical standards (e.g. refer to specific PwC tax and audit guidance), uphold the Firm's code of conduct and independence requirements. Job Description As a Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution by using Data, Analytics & Insights Skills. PwC Professional skills and responsibilities for this management level include but are not limited to: Use feedback and reflection to develop self-awareness, personal strengths, and address development areas. Flexible to work in stretch opportunities/assignments. Demonstrate critical thinking and the ability to bring order to unstructured problems. Ticket Quality and deliverables review, Status Reporting for the project. Adherence to SLAs, experience in incident management, change management and problem management. Review your work and that of others for quality, accuracy, and relevance. Know how and when to use tools available for a given situation and can explain the reasons for this choice. Seek and embrace opportunities which give exposure to different situations, environments, and perspectives. Use straightforward communication, in a structured way, when influencing and connecting with others. Able to read situations and modify behavior to build quality relationships. Uphold the firm's code of ethics and business conduct. Demonstrate leadership capabilities by working with clients directly and leading the engagement. Work in a team environment that includes client interactions, workstream management, and cross-team collaboration. Good Team player. Take up cross competency work and contribute to COE activities. Escalation/Risk management. Position Requirements: Required Skills: Primary Skill: Tableau, Visualization, Excel Secondary Skill: Power BI, Cognos, Qlik, SQL, Python, Advance Excel, Excel Macro BI Engineer: Should have minimum 2 year’s hand on experience building advanced Data Analytics Should have minimum 2 years’ hands on Experience of delivering Managed Data and Analytics programs (Managed services and Managed assets) Should have extensive experience in developing scalable, repeatable, and secure data structures and pipelines to ingest, store, collect, standardize, and integrate data that for downstream consumption like Business Intelligence systems, Analytics modeling, Data scientists etc. Should have experience in building efficient Data analytics by using leading industry tools like Python, SQL, Spark, etc. Should have experience in Building and maintaining Data Governance solutions (Data Quality, Metadata management, Lineage, Master Data Management and Data security) using industry leading tools. Should have good knowledge of Data consumption patterns and BI tools like Tableau, Qlik sense, Power BI etc. Should have Strong communication, problem solving, quantitative and analytical abilities. Nice to have: Certifications in Tableau and other BI tools is an added advantage. Certification in any cloud platform

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5.0 years

0 Lacs

New Delhi, Delhi, India

On-site

Role Overview: We are looking for a skilled and detail-oriented Web Developer with 4–5 years of hands-on experience in React.js to join our growing development team. You will play a key role in building high-quality, scalable web applications that deliver excellent user experiences. You’ll work closely with UI/UX designers, backend developers, and product teams to translate business requirements into functional web applications. Key Responsibilities: Develop, test, and maintain high-performance web applications using React.js Build reusable components and front-end libraries for future use Integrate APIs and collaborate with backend developers to ensure seamless data flow Optimize components for maximum performance across a wide range of devices and browsers Participate in code reviews and contribute to a high-quality codebase Collaborate with cross-functional teams to define, design, and ship new features Stay updated with the latest industry trends, technologies, and best practices in frontend development Requirements: 4-5 years of professional experience in front-end development Strong proficiency in JavaScript (ES6+), HTML5, and CSS3 Solid hands-on experience with React.js, React Hooks, Redux (or Context API) Experience working with RESTful APIs and integrating with backend services Familiarity with build tools such as Webpack, Babel, npm/yarn Knowledge of version control systems, particularly Git Understanding of responsive and adaptive design principles Experience with testing frameworks like Jest, Enzyme, or React Testing Library is a plus Nice to Have: Experience with TypeScript Familiarity with Next.js or other SSR frameworks Knowledge of CI/CD pipelines Experience with GraphQL Understanding of UX principles or experience working with Figma/Adobe XD Experience with ad integrations (Google ad manager (DFP), admob etc) Experience in Agile/Scrum development process Qualification: B. Tech. in Computer Science from a premier institution About Rooter: 𝗥𝗼𝗼𝘁𝗲𝗿 𝗶𝘀 𝗚𝗮𝗺𝗲 𝗦𝘁𝗿𝗲𝗮𝗺𝗶𝗻𝗴 ++ : Rooter has transformed from being a Live Streaming Platform hosting India’s largest community of 85 Mn+ gamers and 1.5 Mn+ creators, a strong partner for brands and publishers to connect with Gamers, to now also offering a marketplace called ‘Rooter Shop’ for digital gaming currencies. Rooter Shop is the result of our belief in the propensity of Indian gamers to spend online on games, accessories and other digital assets. Our unique proposition as a tech consumer platform sitting at the convergence of 3 large macro trends - gaming, content and commerce, gives us immense confidence to say that we’re here for the long haul, building an enduring Gaming brand out of India. Website: https://web.rooter.gg / LinkedIn: https://www.linkedin.com/company/hello-rooter/ Check out our Product https://play.google.com/store/apps/details?id=com.threesixteen.app&hl=en_IN&gl=US

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5.0 years

0 Lacs

New Delhi, Delhi, India

On-site

Job Title: Fixed Income Trader Location: Mumbai, India Type: Full-time About Sovereign Global: Sovereign Global is a financial boutique headquartered in Delhi, India. We specialize in fixed income and equity services for HNIs, institutions, and family offices. As part of our growing proprietary trading desk, we’re capturing opportunities across government and liquid non‑SLR bonds. Role Overview: We are seeking a Fixed Income Trader to execute and manage positions in Government Securities (G‑Sec) and State Development Loans (SDLs) on the NDS‑OM platform, trade Interest Rate Futures (IRFs), and transact in liquid non‑SLR papers. You will be responsible for building a robust book, generating P&L, managing risk limits, and collaborating closely with our research and treasury teams to capitalize on market dislocations and carry trades. Key Responsibilities: • Market Execution & Book Management • Execute outright and relative-value trades in G‑Secs and SDLs on NDS‑OM. • Trade IRFs and liquid non‑SLR instruments (T‑Bills, PSU bonds) to capture yield curve opportunities. • Manage intraday and overnight positions within authorized risk and exposure limits. • Strategy & Analytics • Work with quant research to translate yield‑curve signals and macro views into executable trades. • Analyze order‑book depth, repo rates, and liquidity metrics to optimize execution strategies. • Monitor carry, roll‑down, and basis trades; identify arbitrage between on‑shore and off‑shore markets. • Risk Management & Controls • Adhere to VaR, duration, and stop‑loss limits; perform end‑of‑day risk reconciliations. • Liaise with operations for timely settlement, margin postings, and collateral management. • Produce daily P&L attribution and variance reports for senior management. • Market Connectivity & Relationships • Maintain strong relationships with dealing desks at primary dealers and banks. • Stay abreast of RBI auctions, primary issuance calendars, and monetary policy developments. • Represent Sovereign Global at industry forums, bond market conferences, and RBI consultations. Qualifications: • Bachelor’s or Master’s in Finance, Economics, or related discipline. • 2–5 years’ trading experience on NDS‑OM in G‑Secs and SDLs; IRF exposure a plus. • Deep understanding of India’s government bond market structure, repo, and collateral frameworks. • Strong quantitative skills, with proficiency in Excel and trading platforms (Bloomberg, Omnesys). • Excellent market judgment, risk-awareness, and decision-making under pressure. What We Offer: • Ownership & Profit Sharing: Alignment of interests through desk‑level P&L participation. • Growth Potential: Play a leading role as we scale our fixed income capabilities. • Innovative Environment: Collaborate with quant researchers and technologists to refine execution tools. • Collaborative Culture: Work alongside seasoned traders, analysts, and treasury experts in a dynamic setting. If you’re passionate about India’s bond markets and thrive in a fast‑paced trading environment, apply now to join Sovereign Global’s Fixed Income Desk

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6.0 - 8.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

You’ll be our:Financial Planning & Analysis Analyst You’ll be based at:IBC Knowledge Park, Bengaluru You’ll be aligned with: LeadFinancial Planning and Analysis You’ll be a member of:Corporate Finance & Accounts What You’ll do at ather: Anchor all financial models for the FP&A function across all SBUs for strategic long range planning (1y/2y/5y). This would involve some very complex models given our business scope across SBUs is wide. Build robust financial analysis tools for management decision making for all critical capital allocation projects. These tools/models would be widely used across management to be able to simulate decisions across multiple scenarios Build robust business valuation techniques to create visibility on key business metrics and its impact on valuations. Real time monitoring and controlling of forecasts vs actuals by creating a robust KPI based variance reporting structure. Actively partner with the Investor relation team for forecasts and models for special projects like due-diligence for fund raise, debt strategies etc. Drive digital transformation and data analytics for FP&A – creating financial dashboards for key business and financial metrics instilling a data driven financial decision behavior. Create robust sensitivity analysis models for simulating risk and opportunities in each of the KPIs to create a framework for early warnings and critical wins to delivery short and long term plans To continuously monitor the EV industry and identify key trends. Closely observe the competitive landscape and conduct regular competition analysis and Macro/Micro level. To benchmark key financial and operational KPIs from peers or other relevant companies Here’s What we Are Looking for: Advanced Financial Modelling and Data Analytical Skills. Highly skilled and proficient in Excel, Macros & creating PowerPoint presentations. Must be able to build and maintain complex financial models Hands on experience on ERP environment (SAP added advantage) and business data platforms 6-8 years’ experience in financial planning and analysis Independent thinking, problem-solving and decision-making skills You Bring to Ather: Master's in Business Administration or Engineering degree from Tier 1/ 2 university with 5-7 years of relevant financial analysis & modeling experience.

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8.0 years

0 Lacs

Vishakhapatnam, Andhra Pradesh, India

Remote

Director of Support Services - Vishakpatnam- upto 65 LPA Tech support Director POSITION DETAILS Working Hours: 5:00pm IST - 3:00am IST (9 hours shifts, 5 days a week) Team Management Breakdown: 65% Team Management/Development, 30% Reporting/Administration, & 5% Stakeholder management POSITION SUMMARY The Senior Manager of Support Services is responsible for supporting and empowering a team of Technical Support Agents across multiple groups to provide an excellent customer experience by troubleshooting and resolving customer issues. In this role, you are accountable for supervising your team and ensuring quality customer experience and accurate ticket resolution. You will be empowered to leverage Client’s ticketing platform and analytics platform to manage ticket assignment, resolution metrics, and will perform ticket audits to ensure efficient and effective customer resolution. In addition to this role, will be expected to identify team member development and training opportunities through direct and daily mentoring. You will also serve as a key conduit of communication for other groups such as project management, customer Success, production, and engineering. ESSENTIAL FUNCTIONS Responsibilities: Oversee the day-to-day technical support operations, supervising a team responsible for resolving daily tickets. Demonstrate a consistent commitment to customer experience through effective ticket resolution. Orchestrate daily effective ticket assignment, delegation, and appropriate escalation. Predict and proactively anticipate customer needs. Work with internal teams to ensure complex and/or escalated issues are resolved. Proactively seek out customer feedback and insights, providing recommendations to the leadership team. Build productive relationships built on trust, patience, and results with internal staff & customers. Evaluate problems and provide applicable solutions to meet macro and micro-outcomes. Seek to overcome challenges and accept failure as an opportunity for improvement. Exercise strong analytical skills to collect, articulate, explain, and evaluate measurables. Coordinates and schedules large-scale software and hardware releases. Provide data and reporting of KPI’s and trends to Management in ad-hoc, weekly, monthly and as needed. Support Team Leadership Set a clear team schedule, goals, and expectations. Manage timesheets, time-off requests, and capacity of the team. Delegate tasks and set deadlines. Conduct One-On-Ones Utilize our ticketing platform to manage team performance and report on metrics. Perform regular ticket audits to recognize success and identify opportunities for improvement. Participate in the interview process to vet qualified team members. Identify and resolve problems promptly. Gather and analyze information and develop alternative solutions. Listen to team members’ feedback and resolve issues or conflicts in a timely manner. Ability to make critical decisions while following company procedures. Ability to accept responsibility and account for own actions. Display original thinking and creativity. Develop innovative approaches and ideas and generate suggestions for improving work. Review outcomes to promote successful behaviors and provide feedback opportunities for growth. Identify team member development needs and coach accordingly. Provide new hire training and participate in 90 Day Introductory Evaluations. Recognize high performance and reward accomplishments. Technical Prowess In order to effectively lead and coach your Support Team, the following technical skills and experiences are voluntary but will assist in your success. The technology across our platform vary but are concentrated on hardware, software, and networking topics including. For example: Remote desktop support Desktop applications Enterprise level network architecture Complex LAN/WAN environments VPN technologies (L2TP, IPsec, OpenVPN, etc.) Network security (Cisco, SonicWall, Cradlepoint, etc.) Virtualization technologies (VMWare, Hyper-V, etc.) Various operating systems (Linux, MacOS, Windows) Security protocols (HTTPS, TLS/SSL, AES, etc.) Network protocols (TCP/IP, LDAP, Domain, DHCP, DNS, etc.) Networking and configurations (Switching, routing, firewalls, etc.) Web technologies (XML, HTML, CSS) Cloud Services (Amazon Web Services, Azure, Private Cloud, etc.) Ticketing Systems (ServiceNOW, Zendesk, Connectwise Manage, Remedy, etc.) SKILLS & ABILITIES Education & Experience: 8+ years’ experience in a technical support, helpdesk, or network support management. 3+ years’ working for a technology service provider, security vendor, or similar business. 2+ years’ experience managing staff of more than 50 people. Preferred certifications include CompTIA Linux+, Network+, CCNA but are not required. Bachelor’s Degree preferred, or equivalent combination of education, training, and experience.

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