1272 Macos Jobs - Page 9

Employer : Global Product Company - Established 1969 Why Join Us? Be part of a global product company with over 50 years of innovation. Work in a collaborative and growth-oriented environment . Help shape the future of digital products in a rapidly evolving industry. Job Title : Lead IT Support Engineer Job Location : Marathahalli , Bangalore(Hybrid) Exp Range : 10 to 20 years 🔧 What You’ll Do: Be the go-to expert for technical support across systems, software, hardware, and devices.Lead and mentor a skilled support team, ensuring smooth operations and exceptional service.Manage and resolve support tickets with precision and professionalism.Create and maintain user-friendly documentation, guides, and knowledge base articles.Conduct engaging tech workshops and training sessions for staff.Collaborate on system upgrades, patching, and security initiatives with our Infrastructure team.Support onboarding/offboarding processes and ensure seamless transitions. 🧠 What You Bring: 10+ years of hands-on IT support experience.Expertise in Windows, MacOS, iOS, and desktop/application troubleshooting.Strong grasp of networking concepts (DNS, DHCP, TCP/IP).Proficiency in MS Office 365, Active Directory, and provisioning tools.Excellent communication, organizational, and customer service skills.Experience with helpdesk applications and collaborative tools.Relevant certifications are a plus! 🌍 Why Join Us?Be part of a mission-driven company transforming education.Work in a collaborative, supportive, and innovative environment.Enjoy minimal travel (Make a real impact while growing your career.

Job Role- Lead IT Support Specialist – (Service Operations & O365/Azure) Work mode: WFH Week offs: Sat/Sun Budget: 13LPA Key Responsibilities: Major Incident & SLA Management Exchange Online (mailbox, distribution, public folders) Patch Management & Emergency Fixes Office 365 & Email Security (anti-phishing/anti-malware) VPN, Desktop, Printer, and Mobile Device Support Knowledge Base & Escalation Documentation Compliance: Password Policies & Data Privacy Service Desk Workflow Optimization & Automation Windows OS / macOS troubleshooting ISP, Hardware support LAN/WAN troubleshooting Microsoft 365, Outlook, Teams support Active Directory and Group Policy basics Networking fundamentals (IP, DNS, DHCP) Candidates should be from Delhi/NCR only

We are seeking a skilled Desktop Support Engineer to provide technical assistance to our Mumbai-based team. You will be responsible for resolving hardware/software issues, maintaining IT infrastructure, and ensuring seamless operations for end-users in a fast-paced environment. Key Responsibilities: Troubleshoot and resolve desktop/laptop hardware, software (Windows/macOS), and network issues. Install, configure, and maintain IT equipment (printers, scanners, peripherals). Provide remote/onsite support for Mumbai office employees via ticketing system. Manage user accounts, permissions, and security protocols in Active Directory. Collaborate with network administrators for server maintenance and cybersecurity compliance. Document solutions and maintain IT asset inventory. Mandatory Requirements: Experience: Fresher or 2+ years in desktop support or IT helpdesk roles. Technical Skills: OS: Windows 10/11, macOS, basic Linux Tools: Active Directory, Office 365, VPN, MDM Networking: TCP/IP, DNS, DHCP, Wi-Fi troubleshooting Education: Diploma/Degree in IT, Computer Science, or relevant certifications (CompTIA A+, Microsoft Certified Professional). Location: Mumbai-based (ready for on-site work). Preferred Qualifications: Experience with ITSM tools (ServiceNow, Jira). Knowledge of scripting (PowerShell/Bash). Familiarity with cloud platforms (Azure, AWS). Job Types: Full-time, Permanent, Contractual / Temporary Contract length: 1 week Pay: ₹250,000.00 - ₹350,000.00 per year Benefits: Health insurance Shift: Day shift Work Days: Monday to Friday Application Question(s): How many years of desktop support experience do you have? Are you comfortable working onsite in Mumbai? Are you interested in temporary IT support roles (Backup or On-Call)? Education: Diploma (Required) Experience: Desktop support: 1 year (Required) Active Directory: 1 year (Required) Windows: 1 year (Required) Computer hardware: 1 year (Required) Location: Ahmedabad, Gujarat (Required) Work Location: In person

You are an experienced End User Computing Specialist with over 5 years of dedicated experience in End User Computing (EUC) and a deep passion for ensuring the peak performance, security, and efficiency of enterprise device environments across both Windows and macOS platforms. Your role is critical in managing and optimizing organizational devices, ensuring robust security, and proactive IT operations. As an End User Computing Specialist, you will be responsible for overseeing the comprehensive management of enterprise-level end-user devices, including deployment, configuration, and lifecycle management for both Windows and macOS environments. You will design and implement robust strategies for application patch management, conduct regular fleet health checkups, focus on performance optimization, drive stringent security compliance, develop insightful dashboards for reporting, and utilize data for proactive IT operations and troubleshooting support. You must have a minimum of 5+ years of hands-on experience in End User Computing (EUC) and enterprise device management. Proven expertise in managing large-scale Windows and macOS environments, extensive experience with Application Patch Management strategies and tools, and demonstrable experience with EUC management tools such as Nexthink, Axonius, JumpCloud, Automox, CyberArk EPM, and DataDog are essential. Strong understanding of device performance optimization, security best practices, data-driven dashboards, problem-solving skills, and excellent communication and collaboration abilities in a remote team environment are required for this role.,

We are seeking a skilled Desktop Support Engineer to provide technical assistance to our Mumbai-based team. You will be responsible for resolving hardware/software issues, maintaining IT infrastructure, and ensuring seamless operations for end-users in a fast-paced environment. Key Responsibilities: Troubleshoot and resolve desktop/laptop hardware, software (Windows/macOS), and network issues. Install, configure, and maintain IT equipment (printers, scanners, peripherals). Provide remote/onsite support for Mumbai office employees via ticketing system. Manage user accounts, permissions, and security protocols in Active Directory. Collaborate with network administrators for server maintenance and cybersecurity compliance. Document solutions and maintain IT asset inventory. Mandatory Requirements: Experience: Fresher or 2+ years in desktop support or IT helpdesk roles. Technical Skills: OS: Windows 10/11, macOS, basic Linux Tools: Active Directory, Office 365, VPN, MDM Networking: TCP/IP, DNS, DHCP, Wi-Fi troubleshooting Education: Diploma/Degree in IT, Computer Science, or relevant certifications (CompTIA A+, Microsoft Certified Professional). Location: Mumbai-based (ready for on-site work). Preferred Qualifications: Experience with ITSM tools (ServiceNow, Jira). Knowledge of scripting (PowerShell/Bash). Familiarity with cloud platforms (Azure, AWS). Job Types: Full-time, Permanent, Contractual / Temporary Contract length: 1 week Pay: ₹250,000.00 - ₹350,000.00 per year Benefits: Health insurance Shift: Day shift Work Days: Monday to Friday Application Question(s): How many years of desktop support experience do you have? Are you comfortable working onsite in Mumbai? Are you interested in temporary IT support roles (Backup or On-Call)? Education: Diploma (Required) Experience: Desktop support: 1 year (Required) Active Directory: 1 year (Required) Windows: 1 year (Required) Computer hardware: 1 year (Required) Location: Mumbai, Maharashtra (Required) Work Location: In person

Technical Support Engineering Noida, Uttar Pradesh, India Date posted Jul 22, 2025 Job number 1832234 Work site Up to 50% work from home Travel 0-25 % Role type Individual Contributor Profession Technical Support Discipline Technical Support Engineering Employment type Full-Time Overview With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 0% to 25% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Qualifications The Role Deliver high-quality customer and partner experience (CPE) through timely response and resolution. Collaborate with global peers, stake holders, account managers, product group to resolve the customer’s issue in the most efficient way. Achieve career growth and professional development through individual and team readiness. Contribute to the efficiency and effectiveness of the business through excellence in execution. Contribute to Microsoft’s objective of growing market share across solutions, workloads, platforms and products. Works closely with the product team on some of the technical design issue and product changes. Represent Microsoft as a trusted advisor to Microsoft customers. Drive some of the team/cluster level projects to improve CPE. Responsibilities Represent Microsoft and communicate with corporate customers via telephone, written correspondence, or electronic service regarding technically complex escalated problems identified in Microsoft software products and manage relationships with those customers. Manage not only the technically complex problems, but also politically charged situations requiring the highest level of customer skill. Receive escalated, technically complex mission critical or politically hot customer issues, and maintain ownership of issue until resolved completely. Solve highly complex level of escalated problems, involving broad, in-depth product knowledge or in-depth product specialty; may include support of additional product line. Use advanced troubleshooting skills to analyze problems and workout solutions to meet customer needs; may involve writing code/scripts. Individual and Team Readiness Lead triage meetings to share knowledge with other engineers and develop customer solutions efficiently. Act as technical lead, mentor, and role model for a team of engineers; provide direction to others, review solutions and articles, mentoring existing & aspiring Tech leads. Write complex technical articles and sample programs for knowledge base. Partner with Managers on succession planning for Technical Leads for the business on a need basis. Knowledge Sharing Contribution Conduct regular technical triages and case reviews. Consult, collaborate and take escalations when necessary. Lead cross-technology virtual efforts with the product team to assess future needs. Drive the development and management of content for the team. Maintain strong working knowledge of pre-release products and take ownership for product improvement in key product areas. Effective Communication Manage customer escalations and recognize when to solicit additional help. Participate in highest-level technical discussions with product team to resolve product issues and represent customer segments. Focus is on future need. Demonstrate ability to recover from dissatisfied-customer situations in collaboration with the team manager. Utilize effective verbal/written skills to communicate with customers and peers. Makes effective technical presentations Willing to work in any shift as per business need. Qualifications Bachelor’s degree in Computer Science, Information Technology, or related field. Practical experience in technical support or help desk roles within a Microsoft Office environment. Proficiency in Microsoft Office apps including Word, Excel, and PowerPoint, with the ability to support end-users and resolve productivity issues efficiently. Hands-on experience with M365 Apps for Office Deployment using tools such as the Office Deployment Tool (ODT), Configuration Manager, or Intune, including managing updates and troubleshooting installations. Solid understanding of Microsoft Entra ID (formerly Azure AD), including user authentication, troubleshooting sign-in issues, error codes, and basic integration scenarios. Familiarity with core Windows OS concepts such as Active Directory, operating system security, performance, and user account management. Basic knowledge of networking fundamentals including TCP/IP, network protocols, and devices. Understanding of DNS operations—ability to troubleshoot name resolution issues, configure DNS settings, and grasp how DNS interacts with Active Directory and Office apps. Exposure to mobile device management (MDM) concepts and troubleshooting app hang or sync issues on iOS/macOS/Windows platforms. Experience using diagnostic and monitoring tools like Netmon, Perfmon, Process Monitor, DebugDiag, Process Explorer, Fiddler, and Charles. Excellent problem-solving skills with the ability to analyze and resolve complex technical issues methodically. Strong communication skills, both written and verbal, to deliver technical guidance and interact effectively with stakeholders, peers, and end-users. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.  Industry leading healthcare  Educational resources  Discounts on products and services  Savings and investments  Maternity and paternity leave  Generous time away  Giving programs  Opportunities to network and connect Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Role/Designation - IT Internship About OML: Only Much Louder Entertainment is a market-leading, full-service creative and entertainment business network that has instigated pop culture for over two decades by creating iconic moments across television, digital content, fan experiences, branded entertainment and in the artist-creators community. Celebrated for creating India's first multi-genre music festival, the NH7 Weekender, Only Much Louder has built India’s independent music and comedy scene from the ground-up. They won the first-ever Branded Content and Entertainment Cannes Lion for ‘Dewarists’ and have been the first homegrown content business to have a strong footprint in over 22 countries. Today, Only Much Louder businesses include -: Artist Management: Representing the best talent in the country including comedians, actors, chefs, hosts, writers, directors, creators, illusionists, and more. Content Studio: Developing and producing original long-form scripted and unscripted content for television and streaming platforms since 2016 with over 32 shows and 69 comedy specials, across Amazon Prime, Netflix, MTV, Disney Hotstar and more. Branded Content: With businesses in the creative and branded content space Only Much Louder has serviced some of the biggest global brands like Tinder, Netflix, OPPO India, Amazon, Tira Beauty, Canva India and more. 1862: A groundbreaking branded content and influencer marketing agency with active campaigns in 22 countries and teams in Russia, Poland, Nigeria and Japan. GCN: The full-service strategic and creative agency at the intersection of advertising, branded content, communication design and social media. Hypothesis: Over two decades of working with agencies, brands and influencers has helped us identify gaps and challenges in influencer marketing, resulting in Hypothesis, a comprehensive AI-enabled influencer marketing platform that services the entire influencer marketing journey and has executed more than 150 campaigns. Key responsibilities: You will support our IT department with various tasks and projects as an IT Intern. This role is designed to provide practical experience and exposure to different aspects of IT operations, including system maintenance, troubleshooting, and support. Data Management of Hard disk. Assist in troubleshooting hardware and software issues. Provide technical support to end-users both remotely and on-site. Help with the setup and configuration of computer systems and peripherals. Assist with the installation and maintenance of software applications. Document and track IT issues and resolutions. Assist with inventory management of IT equipment and supplies. Skills: Basic understanding of operating systems (Windows, macOS, Linux) Troubleshooting hardware (PCs, laptops, peripherals) Installing and maintaining software Basic networking knowledge (Wi-Fi, LAN) Remote support tools (e.g., remote desktop) Data backup and recovery basics Familiarity with IT inventory management tools Our values: We build opportunities for our artists, brands and fans; and it’s important for us to be reliable and efficient We demonstrate honesty, excellence and commitment to success ‘It’s not my job’ is not part of our vocabulary, we even stuff envelopes We make mistakes, but only to learn from them to build resilience We take care of ourselves and our colleagues We are our own managers We are committed to equality and inclusion We are mindful of the strain on the Earth's resources and are committed to reversing the trend with our behaviors where possible Aside from the fact that you can chance upon your favorite comedians, bump into our furry friends while you grab a cup of coffee and get inside access to some of the coolest festivals in the country; We ensure all our team members get enough down-time: We have monthly mandatory offs. We don't have a punch-in-punch-out culture. We are ready to level up everyday: You bring the passion, we deliver the (countless) opportunities. We ensure everyone in the OML fam is taken care of: We offer free mental health care for all team members, we have gender neutral POSH & Parental leave policies, and our insurance policies extend to your in-laws as well! We have fun while we're at it: Game Nights, FRI-YAYs, KnOML and much more! We recognize talent: You bring the passion, we deliver the (countless) opportunities. Thank you! Thank you for taking the time to go through the opportunity we have to offer. If you apply, please do not share your photo, age, gender, religion or ethnicity in your resume. You do not even need to share your last name. (We want to eliminate biases on any of these parameters while we decide on our shortlisted candidates) We will get in touch with you if your profile gets shortlisted.

As a Mac Developer, you will be responsible for designing and developing high-quality software applications for MacOS using Swift4 and above programming language. Your primary focus will be on writing clean, maintainable, and efficient code following best practices and design patterns. You will collaborate with cross-functional teams to define, design, and ship new features while ensuring the performance, quality, and responsiveness of applications. Identifying and correcting bottlenecks and fixing bugs will be essential tasks, along with continuously discovering, evaluating, and implementing new technologies to maximize development efficiency. To excel in this role, you must possess a strong knowledge of Swift4 and above programming language. Proficiency in XPC, Schedulers, Async/Sync Functions, Tasks, File IO, OOPS concepts such as structs, enum, class, extension, protocol, Web API client, and Core Data is crucial. Familiarity with Daemon Service, Launch Agents, and Installer is desired, and experience with Objective-C is considered a plus. A good understanding of MacOS 10.13 and above is required, along with solid knowledge of the software development life cycle (SDLC) and agile methodologies. In addition to technical skills, strong problem-solving and analytical abilities are essential for this role. Good written and verbal communication skills are necessary for effective collaboration with teams. You should be able to work both independently and as part of a team to deliver high-quality software solutions for MacOS effectively.,

You will be joining a dynamic team as an IT Engineer at The Knot Worldwide, primarily responsible for Systems Administration focusing on Microsoft Windows and macOS. Your role will involve providing support to users in the Barcelona office and remotely across all other locations. The ideal candidate should possess exceptional organizational skills, be self-directed, and excel in a collaborative environment. Effective communication with technical and non-technical stakeholders at various levels within the organization is crucial for success in this role. Your key responsibilities will include managing the EUS ticket queue on a daily basis, overseeing Inventory Control and Asset Management (including Onboarding and Offboarding processes), system deployment for Windows and macOS, daily monitoring of systems, providing Video conferencing support (Google Meet), and fulfilling other IT functions as required. To excel in this role, you should have a minimum of 3 years of experience supporting Windows and Mac systems. Additional experience with Okta, Image/Video Management processes, Google Apps Suite, MDM (WorkspaceOne), and a strong technical understanding of Infrastructure and System dependencies are advantageous. The ability to translate technical information into business terms, along with strong written and verbal communication skills, is essential. Experience in writing technical documentation and training materials will be beneficial. At The Knot Worldwide, we encourage you to pursue this opportunity if it aligns with your passion to contribute to TKWW and make a meaningful impact. Our company values individuals who dream big, prioritize user satisfaction, uphold integrity, demonstrate agility, and foster teamwork. We offer a comprehensive range of benefits to support our employees, including mental wellbeing initiatives, physical health support, financial planning resources, engaging perks, and discounts. Our commitment to celebrating and nurturing the Moments that Matter extends beyond the workplace. We provide flexible vacation policies, generous parental leave, and prioritize programs that promote personal growth, development, and overall happiness. The Knot Worldwide fosters collaboration through office spaces in various locations including Barcelona, Spain; Boston, MA; Delhi, India; Galway, Ireland; London, England; Madrid, Spain; New York, NY; Omaha, NE; Portland, OR; and Washington, D.C. We believe in doing meaningful work that impacts individuals globally, and our diverse team is dedicated to enabling communities to transform celebration planning from inspiration to realization.,

A detailed paragraph to explain the role and selling points of the project/team/role. What will entice a candidate to continue reading? Job Overview Job Title: Associate Tester Job Summary: As an Associate Tester at RWS, you will play a crucial role in ensuring the quality and reliability of our software and applications. You will work closely with the development and product teams to identify and report defects, contribute to test planning and execution, and help us deliver exceptional products to our users. This is an excellent opportunity for a detail-oriented and enthusiastic individual to kickstart their career in software quality assurance. Responsibilities: Execute test cases and test plans based on requirements and design specifications. Identify, document, and track software defects using bug tracking systems. Perform various types of testing, including functional, regression, integration, and usability testing. Collaborate with developers and product owners to understand requirements and provide feedback on design and usability. Participate in test planning sessions and contribute to the development of test strategies. Assist in the creation and maintenance of test data and test environments. Communicate test results and progress effectively to the team. Continuously learn and stay updated on testing methodologies and tools. Contribute to the improvement of testing processes and best practices. May assist senior testers in more complex testing tasks. Qualifications: Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent practical experience). 0-6 months of working experience. A strong understanding of software testing concepts and methodologies. Excellent analytical and problem-solving skills. Keen attention to detail and a passion for quality. Good written and verbal communication skills. Ability to work effectively both independently and as part of a team. Basic understanding of software development lifecycles. Experience with different operating systems (e.g., Windows, macOS, Linux) and mobile platforms (iOS, Android). Life at RWS At RWS, we’re here for one purpose: unlocking global understanding. As a unique, world-leading provider of technology-enabled language, content, and intellectual property services, we remove the barriers to communication to make global connection possible. Our unrivalled experience and deep understanding of language have been developed over more than 60 years. As we look to shape the future, our ambition is to create a world where understanding is universal for everyone. We work with over 80% of the world’s top 100 brands, more than three-quarters of Fortune’s 20 ‘Most Admired Companies’ and almost all the top pharmaceutical companies, investment banks, law firms and patent filers. Our client base spans Europe, Asia Pacific and North and South America. Our 65+ global locations across five continents service clients in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors. Over the past 20 years we’ve been evolving our own AI solutions as well as helping clients to explore, build and use multilingual AI applications. With 45+ AI-related patents and more than 100 peer-reviewed papers, we have the experience and expertise to support clients on their AI journey. If you like the idea of working with smart people who are passionate about breaking down language barriers and giving back to their communities, then you’ll love life at RWS. Our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career. In return, we expect all our people to live by the values that unite us: to partner with colleagues and clients, to adopt a pioneering spirit, to be positive in progressing the work we do, and always to deliver what we promise. RWS Values Get the 3Ps right – Partner , Pioneer , Progress – and we´ll Deliver together as One RWS . For further information, please visit: RWS RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics Recruitment Agencies: RWS Holdings PLC does not accept agency resumes. Please do not forward any unsolicited resumes to any RWS employees. Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.

Job Responsibilities: Provide Technical Support to customers and partners Provide technical services include writing scripts, troubleshooting and best practices to customers Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner Provide fault isolation and root cause analysis for technical issues Publish Technical Support Bulletins and other technical documentation in the Knowledge Base Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc. Travel to customer sites in the event of a critical situation to expedite resolution as required Provide on-call support 24x7 on an as needed basis Provide configurations, troubleshooting and best practices to customers. Work with our Engineering team and influence the operability of the product. Participate in regular weekend on-call rotation and provide after-hours support on an as-needed basis. Able to effectively communicate to all levels and stakeholders - internally and externally on complex technical issues Desired Skills 3+ years of related experience. Provide configurations, troubleshooting and best practices to customers. Required experience with supporting EndPoint software products. Required strong experience with Windows OS, Linux OS and macOS based applications (Installation, troubleshooting, Debugging). Experience with Android OS based applications (Installation, troubleshooting, Debugging). Strong experience with MS environment (SCCM, GPO, AD, MSSQL, IIS). Experience with EndPoint security software is a plus (Antivirus, DLP, IPS, NAC). Knowledge of SIEM, vulnerability management tools and firewalls. Experience understanding malware, exploits, operating system structure and behavior. Experience with batch scripting and Python is a plus Strong ability to independently troubleshoot, reproduce issues and identify feasible workarounds in broad, complex, and unique environments with mixed applications and protocols required. Knowledge of Cloud infrastructure a plus Knowledge of VDI (VMWare Horizon, Citrix XenApp and XenDesktop) is a plus BS/MS or equivalent experience require

End Point Security Module Lead Full-time Company Description About Sopra Steria Sopra Steria, a major Tech player in Europe with 50,000 employees in nearly 30 countries, is recognised for its consulting, digital services and solutions. It helps its clients drive their digital transformation and obtain tangible and sustainable benefits. The Group provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to putting digital to work for its clients in order to build a positive future for all. In 2024, the Group generated revenues of €5.8 billion. The world is how we shape it. Job Description Experience: 4+ yrs Location: BLR Qualification: Includes Bachelor / Masters Degree in Information Technology or Engineering, or equivalent qualification Job Description: Participates in business analyses, specifications, testing, data migration, and training in accordance with contractual commitments. Supports the customer through, or performs, product configuration of average complexity, in alignment with customer requirements and usage, taking full advantage of the potential of the situation. Able to support & manage the production launch, the optimization, and the deployment. Co-facilitates then gradually lead user or project management meetings working closely with customers. Available for customer assistance and support assignments in their field without supervision Hands-on experience with complete Trellix lifecycle management including installations, deployments, upgrades, and performance optimization Strong skills in threat hunting, incident response, custom rule development, database management, and creating executive dashboards with compliance reporting capabilities. Skills Security Product Management - Data Security & Antivirus Management, like McAfee, Defender, TrendMicro etc... Vulnerability management - vulnerability (infra and app) scans and remediation plans Mitigation - thinking analytically and executing efficiently. Analyze and optimize orchestration and automation between security tools Collaboration, Facilitation - significant experience building client relationships Communication Skills - Communicate security and technology needs effectively Training/Certification: EndPoint Security Management tools/products, Technical Skills: System Admin Windows System Admin Linux, System Admin MacOS (Nice to have) SQL management basics At least one EPP knowledge McAfee/Trellix ePO console 5.10 McAfee/Trellix ePO infrastructure management McAfee/Trellix ePO policy management McAfee/Trellix ENS & Agent troubleshooting capabilities McAfee/Trellix Application Control (SolidCore) Certifications: Mandatory - Trellix EPO Administrator Preferred - SC-200, Certificate in CyberSecurity Total Experience Expected: 04-06 years Qualifications Qualification includes Bachelor / Masters Degree in Information Technology or Engineering or equivalent qualification Additional Information Required to work in shifts (CET) at client location in BLR At our organization, we are committed to fighting against all forms of discrimination. We foster a work environment that is inclusive and respectful of all differences. All of our positions are open to people with disabilities.

We are expanding quickly and are looking for an enthusiastic, hardworking, and determined individual with IT Technical experience to join the IT Team. This role requires hands-on software IT Help Desk experience to IT Infrastructure team. Good knowledge of IT ticketing tools and problem solving is essential. Good Knowledge of Windows, Microsoft 365, Active Directory, MS office products & Basic Networking. Required Skills: Experience with ticket SLA management and reporting. Basic knowledge of networking concepts (DNS, DHCP, VPN). Familiarity with collaboration platforms (Zoom, Microsoft Teams, Slack). Exposure to endpoint management tools (SCCM, Intune, JAMF). Ticket routing and triage the ticket. Follow up on pending tickets. Log and track support requests and incidents in the helpdesk system Serve as the first point of contact for users seeking technical assistance via phone, email, or IT ticketing system Provide timely and accurate solutions to end-users for hardware, software, and basic network issues. Ensure tickets are updated with the latest status, resolution, and documentation. Reset passwords, manage user accounts in Active Directory, and support identity management systems like Okta. Qualifications and Skills: ✔️ Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience). ✔️ 2-4 years of experience in a technical support or helpdesk role. ✔️ Proficiency in Windows and macOS environments. ✔️ Strong knowledge of Office 365, Active Directory, and remote desktop tools. ✔️ Experience with ticketing systems like ServiceNow, Jira, or Zendesk. ✔️ Excellent problem-solving and troubleshooting skills. ✔️ Strong interpersonal and communication skills. ✔️ Ability to work under pressure and manage multiple tasks simultaneously. Education: Bachelor’s/master’s degree in software engineering, Computer Science, or a related area Benefits: Hybrid working arrangements Annual performance-related bonus 6x Flexi Anyday : knock 2.5 hours off your day Medical insurance coverage for extended family members. Engaging, fun & inclusive culture: check out the MRI Software APAC Insta feed and stories! Company Overview: MRI Software delivers innovative applications and hosted solutions that free real estate companies to elevate their business. Our flexible technology platform, along with an open and connected ecosystem, allows us to meet the unique needs of real estate businesses, from property-level management and accounting to investment modeling and analytics for the global commercial and residential markets. With nearly five decades of expertise and insight, we have grown to include offices across the United States, the United Kingdom, Hong Kong, Singapore, Australia, South Africa, New Zealand, Canada, India, and Ireland with over 4000 team members to support our clients and their unique needs! MRI is proud to be an Equal Employment Opportunity employer.

Job Title: Network and Linux Administration Job Type: Full-time Experience Required: Minimum 5+ years Location: Chennai, Tamil Nadu Job Overview: We are looking for a skilled and experienced professional with over 5 years of hands-on experience in Linux Server (CentOS) Administration , Networking , and Desktop Support . The ideal candidate will be responsible for maintaining server uptime, managing desktop systems (PC & MAC), and ensuring robust network infrastructure. Immediate joiners will be given priority. Key Responsibilities: Linux Server Administration (CentOS): Manage and monitor CentOS servers, perform routine maintenance, upgrades, patching, and ensure high availability of critical infrastructure. Desktop Support (PC & MAC): Install, configure, and troubleshoot desktop operating systems and software for both PC and Mac environments. Provide end-user technical support as needed. Network Support: Set up and maintain LAN infrastructure including routers, firewalls, switches, and wireless networks. Monitor and troubleshoot connectivity issues, and ensure secure and stable network operations. Required Technical Skills: Strong experience in Linux Administration , especially CentOS Proficiency in managing and configuring LAMP stack (Linux, Apache, MySQL, PHP) Sound knowledge of databases , FTP , SMTP , DNS , and firewall configurations Experience with LVM , RAID , and system monitoring tools Skilled in installing and maintaining OS and software for Windows and macOS systems Hands-on experience in network infrastructure setup, including router and firewall configuration , LAN setup , and troubleshooting Educational Qualifications: A regular Bachelor’s or Master’s degree in Computer Science , Information Technology , or a related field Preferred Candidate: Immediate joiner Strong communication and troubleshooting skills Self-driven and able to work with minimal supervision Ability to manage multiple tasks and priorities in a fast-paced environment Job Type: Full-time Work Location: In person

About CurrentWare: CurrentWare is a leading provider of advanced endpoint security and employee monitoring solutions. We empower businesses to secure their digital assets and drive operational efficiency through innovative technology. We are seeking a versatile and technically proficient WordPress Developer to support all aspects of our online presence—from design to deployment—and integrate our website seamlessly with our existing tech stack. Requirement 4 - 8years of hands-on experience in MacOS App development, and xCode. Demonstrated skills in OS concepts, Algorithms and, Design patterns Good knowledge of Networking protocols such as TCP/IP, HTTP, HTTP2, SSL/TLS Good debugging skills on MAC OS platforms Development and Debugging experience in Objective C / C++ in MAC Experience in web technologies like Javascript, HTML/CSS etc Good understanding of OS X Security Architecture Exposure to package creation and deployment. Ability to learn and apply new technologies. Ability to work well in a team environment. Excellent written and oral communication skills in English Good problem-solving skills Nice to Have skills Browser extension development experience. Understanding of Kernel extensions in MAC Job Location : Ernakulam ,Kerala How to Apply: Interested candidates should submit their recent resume, detailing relevant experience.

Please find below the JD:- Position: Desktop Support Engineers with Application Support Experience: 2 years to 5 years Location: Chennai, Tuticorin(Onsite) Work type: 6 days working (Mon to Sat). Should also be open to work on Sundays in lieu of any other day off. Shift: 9 am 6 pm IST Summary: We are seeking a highly skilled Desktop Support Engineer with expertise in Application Support to join our IT team. The ideal candidate will be responsible for providing technical support, troubleshooting, and maintenance for desktop hardware, software, and applications. Additionally, this role involves providing specialized support for various applications used within the organization, ensuring they operate efficiently and effectively to meet business needs. Responsibilities: Desktop Support: Install, configure, and troubleshoot desktop hardware, software, and peripherals. Provide technical support to end-users regarding hardware and software issues. Perform routine maintenance tasks such as system updates, patches, and upgrades. Respond to help desk tickets and resolve technical issues in a timely manner. Ensure desktop systems are secure and up-to-date with antivirus software and security patches. Application Support: Serve as a subject matter expert for various applications used within the organization. Provide technical support and troubleshooting for application-related issues. Install, configure, and update applications as required. Collaborate with software vendors to resolve complex application issues. Develop and maintain documentation related to application support processes and procedures. User Training and Documentation: Conduct training sessions for end-users on how to use desktop applications effectively. Create user guides and documentation to assist end-users in troubleshooting common issues. Provide guidance and assistance to users on best practices for utilizing desktop applications. Collaboration and Communication: Work closely with other IT teams to resolve escalated issues and implement solutions. Communicate effectively with end-users to understand their needs and requirements. Collaborate with stakeholders to assess the impact of application changes and updates. Qualifications: Bachelors degree in Computer Science, Information Technology, or related field. Proven experience in desktop support, including hardware, software, and peripheral devices. Strong understanding of operating systems such as Windows and macOS. Proficiency in troubleshooting application issues and providing technical support. Experience with application deployment and configuration. Excellent communication and interpersonal skills. Ability to work independently and prioritize tasks effectively. Certifications such as CompTIA A+, Microsoft Certified Desktop Support Technician (MCDST), or similar are a plus.

Job Title: Associate Tester Job Summary: As an Associate Tester at RWS, you will play a crucial role in ensuring the quality and reliability of our software and applications. You will work closely with the development and product teams to identify and report defects, contribute to test planning and execution, and help us deliver exceptional products to our users. This is an excellent opportunity for a detail-oriented and enthusiastic individual to kickstart their career in software quality assurance. Responsibilities: Execute test cases and test plans based on requirements and design specifications. Identify, document, and track software defects using bug tracking systems. Perform various types of testing, including functional, regression, integration, and usability testing. Collaborate with developers and product owners to understand requirements and provide feedback on design and usability. Participate in test planning sessions and contribute to the development of test strategies. Assist in the creation and maintenance of test data and test environments. Communicate test results and progress effectively to the team. Continuously learn and stay updated on testing methodologies and tools. Contribute to the improvement of testing processes and best practices. May assist senior testers in more complex testing tasks. Qualifications: Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent practical experience). 0.5 - 2 years of working experience. A strong understanding of software testing concepts and methodologies. Excellent analytical and problem-solving skills. Keen attention to detail and a passion for quality. Good written and verbal communication skills. Ability to work effectively both independently and as part of a team. Basic understanding of software development lifecycles. Experience with different operating systems (e.g., Windows, macOS, Linux) and mobile platforms (iOS, Android).

Software Development Engineer in Test Lead (SDET Lead) Location -Gurgaon -WFO Job Summary: As an SDET Lead at Enpass, you will play a critical role in ensuring the quality of our applications across multiple platforms (desktop, mobile, Web application, and browser extensions). You will work closely with development, product, and QE teams to build and maintain automation test frameworks, write test cases, and ensure that our software meets the highest quality standards. Key Responsibilities: • Design, develop, and maintain automation frameworks for functional, regression, and performance testing across platforms (Windows, macOS, iOS, Android, Web app and browser extensions). • Collaborate with development teams to identify testable requirements and plan automated test strategies. • Working knowledge of the Cucumber framework for behaviour-driven development (BDD). • Write and execute comprehensive test cases (automated) to ensure application functionality, security, and performance. • Ability to document and maintain test case execution and results using TestRail. • Implement and maintain CI/CD pipelines for automated testing. • Investigate, document, and track issues/bugs using tools like JIRA or similar platforms. • Analyse test results, identify trends, and provide insights for continuous improvement. • Stay updated on emerging testing technologies and advocate for their adoption where appropriate. • Research, analyse and implement AI based tools, techniques in overall STLC to improve productivity of testers. • Provide technical guidance and mentorship to SDET, promoting best practices in test automation and performance testing. Required Skills and Experience: • bachelor's degree in computer science, Engineering, or a related field (or equivalent experience). • 5+ years of experience in software testing, with a strong focus on automation. • Proficiency in Java/Python programming language. • Hands-on experience with test automation tools such as Selenium, Appium, TestNG, or similar. • Proven experience in designing and creating automation frameworks from scratch for Windows & Mac desktop applications. • Knowledge of CI/CD tools (e.g., ec2-Bitbucket runner, Jenkins, GitHub Actions, GitLab CI). • Well versed with API testing tools like Postman, SoapUI • Familiarity with security standards and practices for data protection and encryption. • Strong understanding of QA methodologies, testing life cycles, and best practices. • Experience with version control systems like Git. • Excellent problem-solving skills and attention to detail. Preferred Qualifications: • Familiarity with cross-platform testing strategies for mobile and desktop applications. • Experience in performance testing tools like JMeter. • Knowledge of how Automation can leverage AI. How to Apply: Interested candidates can apply by sending their details to the attached form. https://tally.so/r/mRvJVv

Job Title: Network and Linux Administration Job Type: Full-time Experience Required: Minimum 5+ years Location: Chennai, Tamil Nadu Job Overview: We are looking for a skilled and experienced professional with over 5 years of hands-on experience in Linux Server (CentOS) Administration , Networking , and Desktop Support . The ideal candidate will be responsible for maintaining server uptime, managing desktop systems (PC & MAC), and ensuring robust network infrastructure. Immediate joiners will be given priority. Key Responsibilities: Linux Server Administration (CentOS): Manage and monitor CentOS servers, perform routine maintenance, upgrades, patching, and ensure high availability of critical infrastructure. Desktop Support (PC & MAC): Install, configure, and troubleshoot desktop operating systems and software for both PC and Mac environments. Provide end-user technical support as needed. Network Support: Set up and maintain LAN infrastructure including routers, firewalls, switches, and wireless networks. Monitor and troubleshoot connectivity issues, and ensure secure and stable network operations. Required Technical Skills: Strong experience in Linux Administration , especially CentOS Proficiency in managing and configuring LAMP stack (Linux, Apache, MySQL, PHP) Sound knowledge of databases , FTP , SMTP , DNS , and firewall configurations Experience with LVM , RAID , and system monitoring tools Skilled in installing and maintaining OS and software for Windows and macOS systems Hands-on experience in network infrastructure setup, including router and firewall configuration , LAN setup , and troubleshooting Educational Qualifications: A regular Bachelor’s or Master’s degree in Computer Science , Information Technology , or a related field Preferred Candidate: Immediate joiner Strong communication and troubleshooting skills Self-driven and able to work with minimal supervision Ability to manage multiple tasks and priorities in a fast-paced environment Job Type: Full-time Work Location: In person

About Client: Our Client is an Indian multinational technology company based in Bengaluru. It provides information technology, consulting and business process services, and is one of India's Big Six IT services companies. Services include cloud computing, computer security, digital transformation, artificial intelligence, robotics, data analytics, and other technologies. Job Title: Mac OS UI Automation Engineer Location: Hyderabad orBangalore Experience: 5+ years Job Type : Contract Notice Period: Immediate joiners Key Skills 5+ years of professional experience in QA/test engineering, with test automation using Swift. * Expert in XCTest and XCUITest, with hands-on experience testing complex macOS applications. * Strong understanding of macOS architecture, UI behaviors, application lifecycle, and Apple’s developer ecosystem. * Experience integrating test automation into CI/CD pipelines using tools like Jenkins, GitHub, or similar. * Proficiency with Git, Agile/Scrum methodologies, and version control workflows. * Experience in building mocking/stubbing layers and using dependency injection for test isolation. * Excellent debugging skills and familiarity with XCode CLI. * Strong on programming logic and problem-solving capability * Hands on experience in using various design patterns like Page Object Model, Factory design * Promote and apply best practices in software testing and test automation. * Continuously improve test frameworks, infrastructure, and coverage to support product scalability and performance.

Tesco India • Bengaluru, Karnataka, India • Hybrid • Full-Time • Permanent • Apply by 03-Aug-2025 About the role As a Systems Engineer III at Tesco Bengaluru, you will play a key role in designing, implementing, and supporting network and infrastructure solutions that improve service delivery and business operations. You’ll work with a high degree of technical expertise across networking, automation, and security, contributing to a technology roadmap that directly supports Tesco’s mission to redefine convenience and customer experience. You will be part of a collaborative and forward-thinking team responsible for delivering innovative, high-quality solutions, staying current with emerging technologies, and introducing automation into daily operations. This role is ideal for someone with a strong network engineering background who thrives in a large-scale, complex environment and enjoys cross-functional collaboration. What is in it for you At Tesco, we are committed to providing the best for you. As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles -simple, fair, competitive, and sustainable. Salary - Your fixed pay is the guaranteed pay as per your contract of employment. Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company’s policy. Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF. Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws. Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents. Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request. Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan. Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle. You will be responsible for Designing and delivering network solutions using Tesco’s current and emerging technologies. Implementing and establishing best practices for new network technologies. Resolving incidents and problems within your area of expertise. Contributing to the Tesco Network Services Technology Roadmap. Evaluating new tools and techniques for potential adoption and impact. Leading design discussions in your area of expertise and presenting to varied audiences. Collaborating with cross-functional technical teams to facilitate seamless infrastructure consumption. Keeping technical skills and knowledge up to date with industry trends. Introducing automation to streamline day-to-day network engineering tasks. Producing and maintaining high-quality HLDs and LLDs, ensuring documentation standards are met. Supporting global wireless upgrade and expansion initiatives. Participating in secure network access control designs, including NAC and 802.1X deployments. You will need Essential Skills & Experience 10+ years of experience in designing and deploying infrastructure/network solutions at an enterprise scale. Expertise in network access control technologies, including Forescout CounterACT and 802.1X. Solid understanding of TCP/IP, DHCP, HTTPS, Netflow, Radius, and endpoint access policy management. Deep knowledge of routing, switching, wireless, and network security technologies. Experience with WLAN Controllers and technologies such as Cisco, Aruba, Meraki, or Juniper Mist. Skilled in creating and supporting complex wireless designs, both centralized and distributed. Proven track record of automation using Python, PowerShell, or equivalent tools. Excellent troubleshooting skills using tools like tcpdump and Wireshark. Strong communication and stakeholder management abilities, both written and verbal. Experience in creating design documentation and contributing to architecture reviews. Desirable Skills Knowledge of Cisco ISE, Linux scripting, and PKI. Understanding of enterprise protocols such as LDAP, DNS, SMTP, SNMP. Hands-on experience with both Windows and Linux/macOS environments. Understanding of dynamic routing protocols (BGP, OSPF, RIP). Forescout certifications (e.g., FSCE) are a plus. About us Tesco in Bengaluru is a multi-disciplinary team serving our customers, communities, and planet a little better every day across markets. Our goal is to create a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility through technological solutions, and empowering our colleagues to do even more for our customers. With cross-functional expertise, a wide network of teams, and strong governance, we reduce complexity, thereby offering high-quality services for our customers. Tesco in Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 3,30,000 colleagues Tesco Technology Today, our Technology team consists of over 5,000 experts spread across the UK, Poland, Hungary, the Czech Republic, and India. In India, our Technology division includes teams dedicated to Engineering, Product, Programme, Service Desk and Operations, Systems Engineering, Security & Capability, Data Science, and other roles. At Tesco, our retail platform comprises a wide array of capabilities, value propositions, and products, essential for crafting exceptional retail experiences for our customers and colleagues across all channels and markets. This platform encompasses all aspects of our operations – from identifying and authenticating customers, managing products, pricing, promoting, enabling customers to discover products, facilitating payment, and ensuring delivery. By developing a comprehensive Retail Platform, we ensure that as customer touchpoints and devices evolve, we can consistently deliver seamless experiences. This adaptability allows us to respond flexibly without the need to overhaul our technology, thanks to the creation of capabilities we have built. Apply

Job Description: IT Executive Position Title : IT Executive Location : Wai Job Type : Full-Time Department : IT / Information Technology Job Summary The IT Executive is responsible for providing technical support, maintaining and managing the company’s IT infrastructure, and ensuring smooth and efficient technology operations. This role involves supporting end-users, troubleshooting hardware and software issues, managing network systems, and ensuring the security of IT assets. The IT Executive will collaborate with various departments to ensure technology aligns with the company's business needs. Key Responsibilities Technical Support: Provide day-to-day technical support to employees by resolving hardware, software, and network-related issues. Respond to and resolve IT support tickets, providing timely solutions for technical problems. System Maintenance and Management: Maintain and monitor the performance of IT systems and network infrastructure. Ensure that all systems are up-to-date with the latest software and security patches. Hardware and Software Installation: Install, configure, and maintain computers, servers, printers, and other IT hardware. Assist in the installation and configuration of software applications and ensure they are up and running effectively. Network Administration: Manage and support local area networks (LAN), wide area networks (WAN), and cloud systems. Troubleshoot network issues, ensuring optimal network performance and security. Data Security and Backup: Implement and monitor cybersecurity measures to protect the company's data and systems from unauthorized access and cyber threats. Perform regular data backups and restore procedures to ensure business continuity. Documentation and Reporting: Maintain accurate records of IT assets, including hardware, software, and licenses. Document troubleshooting steps, solutions, and IT procedures. Collaboration and Training: Provide technical training to employees on the proper use of hardware, software, and IT systems. Work closely with other departments to ensure IT solutions meet business needs and goals. Vendor Management: Coordinate with external vendors and service providers for IT equipment, software, and services. Evaluate and recommend technology upgrades or new solutions to improve company operations. Qualifications And Requirements Education: Bachelor's degree in Information Technology, Computer Science, or a related field (preferred). Relevant certifications (e.g., CompTIA A+, Cisco, Microsoft, or other IT certifications) are a plus. Experience: 1-3 years of experience in IT support, IT systems management, or a similar role. Experience with networking, hardware/software troubleshooting, and IT infrastructure management. Technical Skills: Knowledge of computer systems, networking, and hardware. Experience with operating systems (Windows, macOS, Linux) and office software (Microsoft Office Suite, etc.). Familiarity with network protocols, VPNs, firewalls, and basic cybersecurity principles. Ability to work with IT ticketing systems and remote management tools. Soft Skills: Strong problem-solving skills and attention to detail. Excellent communication skills, with the ability to explain technical issues to non-technical users. Ability to work independently and in a team environment. Good organizational skills and the ability to prioritize tasks effectively. Working Conditions Full-time position with standard working hours (flexibility may be required for after-hours support). Opportunity for career advancement and continuous learning in a dynamic environment. Salary Competitive salary based on experience and qualifications. How To Apply Please submit your resume to career.atharva@yashind.com and hrm.atharva1@gmail.com

Director of Support Services - Vishakpatnam- upto 65 LPA Tech support Director POSITION DETAILS Working Hours: 5:00pm IST - 3:00am IST (9 hours shifts, 5 days a week) Team Management Breakdown: 65% Team Management/Development, 30% Reporting/Administration, & 5% Stakeholder management POSITION SUMMARY The Senior Manager of Support Services is responsible for supporting and empowering a team of Technical Support Agents across multiple groups to provide an excellent customer experience by troubleshooting and resolving customer issues. In this role, you are accountable for supervising your team and ensuring quality customer experience and accurate ticket resolution. You will be empowered to leverage Client’s ticketing platform and analytics platform to manage ticket assignment, resolution metrics, and will perform ticket audits to ensure efficient and effective customer resolution. In addition to this role, will be expected to identify team member development and training opportunities through direct and daily mentoring. You will also serve as a key conduit of communication for other groups such as project management, customer Success, production, and engineering. ESSENTIAL FUNCTIONS Responsibilities: Oversee the day-to-day technical support operations, supervising a team responsible for resolving daily tickets. Demonstrate a consistent commitment to customer experience through effective ticket resolution. Orchestrate daily effective ticket assignment, delegation, and appropriate escalation. Predict and proactively anticipate customer needs. Work with internal teams to ensure complex and/or escalated issues are resolved. Proactively seek out customer feedback and insights, providing recommendations to the leadership team. Build productive relationships built on trust, patience, and results with internal staff & customers. Evaluate problems and provide applicable solutions to meet macro and micro-outcomes. Seek to overcome challenges and accept failure as an opportunity for improvement. Exercise strong analytical skills to collect, articulate, explain, and evaluate measurables. Coordinates and schedules large-scale software and hardware releases. Provide data and reporting of KPI’s and trends to Management in ad-hoc, weekly, monthly and as needed. Support Team Leadership Set a clear team schedule, goals, and expectations. Manage timesheets, time-off requests, and capacity of the team. Delegate tasks and set deadlines. Conduct One-On-Ones Utilize our ticketing platform to manage team performance and report on metrics. Perform regular ticket audits to recognize success and identify opportunities for improvement. Participate in the interview process to vet qualified team members. Identify and resolve problems promptly. Gather and analyze information and develop alternative solutions. Listen to team members’ feedback and resolve issues or conflicts in a timely manner. Ability to make critical decisions while following company procedures. Ability to accept responsibility and account for own actions. Display original thinking and creativity. Develop innovative approaches and ideas and generate suggestions for improving work. Review outcomes to promote successful behaviors and provide feedback opportunities for growth. Identify team member development needs and coach accordingly. Provide new hire training and participate in 90 Day Introductory Evaluations. Recognize high performance and reward accomplishments. Technical Prowess In order to effectively lead and coach your Support Team, the following technical skills and experiences are voluntary but will assist in your success. The technology across our platform vary but are concentrated on hardware, software, and networking topics including. For example: Remote desktop support Desktop applications Enterprise level network architecture Complex LAN/WAN environments VPN technologies (L2TP, IPsec, OpenVPN, etc.) Network security (Cisco, SonicWall, Cradlepoint, etc.) Virtualization technologies (VMWare, Hyper-V, etc.) Various operating systems (Linux, MacOS, Windows) Security protocols (HTTPS, TLS/SSL, AES, etc.) Network protocols (TCP/IP, LDAP, Domain, DHCP, DNS, etc.) Networking and configurations (Switching, routing, firewalls, etc.) Web technologies (XML, HTML, CSS) Cloud Services (Amazon Web Services, Azure, Private Cloud, etc.) Ticketing Systems (ServiceNOW, Zendesk, Connectwise Manage, Remedy, etc.) SKILLS & ABILITIES Education & Experience: 8+ years’ experience in a technical support, helpdesk, or network support management. 3+ years’ working for a technology service provider, security vendor, or similar business. 2+ years’ experience managing staff of more than 50 people. Preferred certifications include CompTIA Linux+, Network+, CCNA but are not required. Bachelor’s Degree preferred, or equivalent combination of education, training, and experience.

Antarctica is a Mumbai-based climate technology company with clients across the globe. We build software products that change people’s lives and make the world a better place. Our flagship product is the world’s most advanced observability ecosystem , that provides real-time insights into IT operations and enables organizations to optimize costs, reduce carbon emissions, and ensure regulatory compliance. It is a fundamental shift in how companies measure, act on, and lead their digital transformation . *** We are looking for an experienced C++ Developer to join our team and contribute to the design and development of high-quality, performance-critical software systems. This role demands a deep understanding of OS internals, low-level APIs, and performance optimisation, and is ideal for someone passionate about building complex systems that operate seamlessly across a variety of environments. The position is on a hybrid model, with a base in Mumbai. You will report directly to the Product Manager and work closely with cross-platform developers and Electron engineers to create a seamless, high-performance integration. Your work will involve deep OS-level integration, real-time data handling, and seamless communication with cross-platform frontends such as Electron. *** You will notably be asked to: Develop tools where you architect and implement background services that collect, process, and expose system-level data, such as network activity, resource usage, or app behavior metrics. Develop services that are lightweight, optimised for performance, and capable of running continuously with minimal impact on CPU, memory, and battery. Develop inter-process communication layers (e.g., socket-based interfaces). Implement logging, diagnostic, and error-handling mechanisms for monitoring service health and system interactions. Collaborate closely with cross-functional teams including frontend developers, DevOps engineers, and product managers to ensure seamless integration of system components with user-facing features. Requirements 2+ years of experience with C++ development, preferably in a system-level or Windows environment. Solid understanding of Windows OS internals, especially related to network stack, process management, and permissions. Proven experience working with Windows Filtering Platform (WFP) or similar low-level networking APIs to capture and analyze network traffic. Experience with real-time data acquisition and efficient background services on Windows. Strong understanding of inter-process communication (preferably via Socket connections) and JSON formatting for data transport. Ability to map PID to application metadata including app name and icon. Comfortable designing for performance and stability in resource-constrained environments. Hands-on experience with debugging tools, logging mechanisms, and diagnostic utilities for crash/error monitoring. Experience with Electron packaging workflows, including creating bundled installers and enabling auto-start services, is a strong plus. Familiarity with code signing, store submission processes, and deployment best practices for Electron desktop apps. Nice to Have: Prior experience working with Electron or similar cross-platform app environments. Familiarity with macOS or Linux network monitoring (though not required for this role). Exposure to climate tech, IoT platforms, or tools aimed at the SDGs. Benefits International Exposure to Clients & Partners Stellar Growth & Mentorship Top-Notch Hardware Gadgets Paid Time Off Work From Home First-Class Train Pass Training & Development with Unlimited Access to Udemy Courses Special Holidays Performance Bonus & Stock Options Promotion of Gender Equality & Safe Work Environment How to apply If you're ready to take on this challenging opportunity, here are a few tips and guidelines about your application: You get only one chance to apply every year. Make sure to pay attention to every detail of your application! Your application starts the moment you apply, by submitting a resume AND a cover letter. We receive thousands of applications so in order for us to qualify early on the most motivated candidates , we only consider applications that have a cover letter, even as short as a couple of sentences, for as long as it mentions - at the least - a strong reason and desire to join our company. Which means, avoid using ChatGPT like thousands of other candidates. Be genuine and sincere, it works and you'll definitely stand out! Spend some time going through our website, get to understand what we do, have a look at our team and tell us how you feel you'll fit in within our organization. Between us, we don't really care about your previous experiences but rather to see how much you care about our mission. Video & Live interviews, assignments, whatever we ask you during this hiring process aims at unveiling your capabilities for the position. We'll let you know the moment we feel it won't work with us. This doesn't mean you won't succeed elsewhere, rather the opposite! It is a matter of getting all our planets aligned at the right moment. Good luck ;) Salary This position can offer, based on the candidate's experience and commitment to our hiring process, an annual package to the employee up to INR 8 Lakhs per annum. According to his/her performance, the employee will also be offered significant Appraisals every year, regular Bonuses and Stock-Options of the company. Headquarters Our offices are located in the historical part of Mumbai, exactly 5 minutes walking-distance from CST Station , an incredibly beautiful UNESCO World Heritage Site and 15 minutes walking-distance from Churchgate Station . Our offices have large French windows with ample light coming inside and from which you can observe parrots and kites flying in the surrounding centenary trees . We’ve used teak wood and marble for our furniture, and we display lovely artworks on our walls. We care for your comfort, to a point where you may also work from home when you feel like and leave on a holiday whenever you need it the most. What we care about is that you deliver beauty consistently, with a smile on your face.

Menlo Security's mission is enabling the world to connect, communicate and collaborate securely without compromise. COVID-19 has made our mission all the more real. We support customers across various enterprises including Fortune 500 companies, 9/10 of the largest global banks and the Department of Defense. The world has fundamentally changed. We are growing from 400 employees into the next phase of our journey, and we need passionate talent filled with empathy and agility. The right candidate for the job is ethical, hyper-organized, fanatical about seeing things through to completion, service-oriented, and humble enough to take feedback and coaching yet confident enough to provide feedback and coaching. Menlo is well-funded for growth and our investors are second to none. They include Vista Equity Partners (“Vista”), General Catalyst, JPMC, American Express, HSBC, and Ericsson Ventures. Menlo Security is seeking a highly technical and experienced Principle Engineer to lead our growing endpoint security team. In this role, you will be responsible for the development, deployment, and operation of the Menlo Security Client on macOS, iOS, and Android. You will lead a team of talented engineers, fostering a high-performance culture and driving technical excellence. Requirements: Must have: 12-15 years of hands-on software application development experience on macOS platforms. Expertise in C/C++/Swift and Socket Programming on macOS. Solid understanding of macOS internals (threads, process and memory management), WDM drivers, and kernel mode drivers. Experience implementing VPN and firewall solutions on macOS.Experience working on VPN client specifically on mac OS. Experience with XPC, System extensions, keychain, APIs, PKI, and network security technologies and protocols. Strong understanding of network and security protocols (TCP, UDP, IP, HTTP, HTTPS, IPsec, DHCP/DNS, and TLS). Experience building and distributing applications on macOS. 2+ years of experience leading and building high-performing engineering teams, including attracting top talent, fostering diversity, and ideally, managing global teams. Proficiency in adapting and improving engineering best practices. Excellent written and verbal communication skills. Proactive, self-motivated, and a strong ability to learn new technologies independently. Highly organised and detail-oriented, with a focus on documentation. BE/BTech or Masters in Computer Science or related field. Responsibilities: Lead and own the full lifecycle of the Menlo Security Client on endpoints (macOS, iOS, and Android), from design and development to deployment and operation. Define the team's vision and strategy in alignment with the overall company strategy, collaborating closely with product managers, customers, partners, and leadership. Mentor and empower engineers to achieve their professional goals and contribute to a high-performing, collaborative culture. Architect, design, develop, and own new features for Menlo Security Client on endpoint ( macOS, iOS, and Android) , contributing significantly to Menlo's technical roadmap. Build strong relationships with stakeholders, partners, and key teams through open communication and collaboration. MSGL-I4 Why Menlo? Our culture is collaborative, inclusive, and fun! We have five core values: Stay Aligned, Get It Done, Customer Empathy, Think Creatively and Help Each Other Out. We believe in open communication, supporting new ideas, and sharing a mutual mindset of what we’re aiming to achieve together. There are tremendous opportunities to take initiative, implement new ideas, and have a hand in building a legacy. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability . TO ALL AGENCIES: Please, no phone calls or emails to any employee of Menlo Security outside of the Talent organization. Menlo Security’s policy is to only accept resumes from agencies via Ashby (ATS). Agencies must have a valid services agreement executed and must have been assigned by the Talent team to a specific requisition. Any resume submitted outside of this process will be deemed the sole property of Menlo Security. In the event a candidate submitted outside of this policy is hired, no fee or payment will be paid.